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Clerk vs front office clerk

The differences between clerks and front office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerk and a front office clerk. Additionally, a clerk has an average salary of $31,163, which is higher than the $31,051 average annual salary of a front office clerk.

The top three skills for a clerk include basic math, math and data entry. The most important skills for a front office clerk are patients, check-in, and data entry.

Clerk vs front office clerk overview

ClerkFront Office Clerk
Yearly salary$31,163$31,051
Hourly rate$14.98$14.93
Growth rate-5%-5%
Number of jobs80,311163,789
Job satisfaction--
Most common degreeBachelor's Degree, 33%Associate Degree, 28%
Average age4747
Years of experience22

What does a clerk do?

Clerks are responsible for many of the general administrative tasks in the office. They are in charge of manning office telephone lines, managing incoming and outgoing mails, filing paperwork and other needed records, scheduling and documenting meetings, typing out documents when needed, disseminating memos and other official announcements, and keeping an inventory of office equipment and supplies. Clerks should have good office skills, communication skills, business writing skills, and time management skills. They should also be able to treat any document or paperwork they handle with confidentiality.

What does a front office clerk do?

A front office clerk performs various administrative and secretarial duties, including welcoming and greeting clients and visitors, answering telephone calls, and managing the office budget. You will be responsible for monitoring, organizing, and forwarding emails and maintaining files and records. Other duties include following company policies and procedures, organizing transportation for guests, and handling and resolving guest complaints. In addition, you will also be responsible for invoicing and billing guests for their stay and used services.

Clerk vs front office clerk salary

Clerks and front office clerks have different pay scales, as shown below.

ClerkFront Office Clerk
Average salary$31,163$31,051
Salary rangeBetween $24,000 And $39,000Between $25,000 And $37,000
Highest paying CityWashington, DCMinneapolis, MN
Highest paying stateNew HampshireAlaska
Best paying companyUniversity of Massachusetts BostonLimbach
Best paying industryHealth CareGovernment

Differences between clerk and front office clerk education

There are a few differences between a clerk and a front office clerk in terms of educational background:

ClerkFront Office Clerk
Most common degreeBachelor's Degree, 33%Associate Degree, 28%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityUniversity of Pennsylvania

Clerk vs front office clerk demographics

Here are the differences between clerks' and front office clerks' demographics:

ClerkFront Office Clerk
Average age4747
Gender ratioMale, 34.1% Female, 65.9%Male, 13.9% Female, 86.1%
Race ratioBlack or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 21.1% Asian, 7.7% White, 55.6% American Indian and Alaska Native, 1.1%Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between clerk and front office clerk duties and responsibilities

Clerk example responsibilities.

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Manage orthopedic accounts regarding payment posting through IDX medical systems.
  • Administer financial bookkeeping by way of QuickBooks.
  • Bank reconciliation in QuickBooks and assist bookkeeper when need.
  • Maintain a high level of confidentiality as required by HIPAA.
  • Call DMV's and dealerships when liens are not perfect.
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Front office clerk example responsibilities.

  • Manage front office check-in, insurance verification and certifications from doctors.
  • Maintain a high knowledge level of regulations on the confidentiality of medical records (HIPAA).
  • Verify releases of information according to HIPPA regulations.
  • Maintain confidentiality of patient information; abiding by HIPPA guidelines.
  • Register all patients per registration protocols, schedule appointments, and provide appointment reminder calls.
  • Respond to routine technical questions regarding patients' right and responsibilities and medical eligibility for care.
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Clerk vs front office clerk skills

Common clerk skills
  • Basic Math, 18%
  • Math, 10%
  • Data Entry, 10%
  • Customer Service, 9%
  • Cleanliness, 8%
  • POS, 5%
Common front office clerk skills
  • Patients, 34%
  • Check-In, 8%
  • Data Entry, 8%
  • Customer Service, 7%
  • Front Desk, 4%
  • Appointment Scheduling, 4%

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