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Clerk vs support clerk

The differences between clerks and support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerk and a support clerk. Additionally, a support clerk has an average salary of $35,159, which is higher than the $31,163 average annual salary of a clerk.

The top three skills for a clerk include basic math, math and data entry. The most important skills for a support clerk are customer service, data entry, and patients.

Clerk vs support clerk overview

ClerkSupport Clerk
Yearly salary$31,163$35,159
Hourly rate$14.98$16.90
Growth rate-5%-5%
Number of jobs80,311163,168
Job satisfaction--
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 38%
Average age4747
Years of experience22

What does a clerk do?

Clerks are responsible for many of the general administrative tasks in the office. They are in charge of manning office telephone lines, managing incoming and outgoing mails, filing paperwork and other needed records, scheduling and documenting meetings, typing out documents when needed, disseminating memos and other official announcements, and keeping an inventory of office equipment and supplies. Clerks should have good office skills, communication skills, business writing skills, and time management skills. They should also be able to treat any document or paperwork they handle with confidentiality.

What does a support clerk do?

A support clerk is primarily in charge of performing administrative support tasks in an office, making the daily workflow easier. Their responsibilities typically include preparing and processing documentation, answering and forwarding calls, handling correspondence, disseminating and organizing files, and running errands as needed. They may also update databases, maintaining records of all transactions. Furthermore, as a support clerk, it is essential to maintain an active communication line with staff, coordinating to ensure efficient and smooth workplace operations.

Clerk vs support clerk salary

Clerks and support clerks have different pay scales, as shown below.

ClerkSupport Clerk
Average salary$31,163$35,159
Salary rangeBetween $24,000 And $39,000Between $22,000 And $54,000
Highest paying CityWashington, DCSan Diego, CA
Highest paying stateNew HampshireHawaii
Best paying companyUniversity of Massachusetts BostonLos Alamos National Laboratory
Best paying industryHealth CareGovernment

Differences between clerk and support clerk education

There are a few differences between a clerk and a support clerk in terms of educational background:

ClerkSupport Clerk
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityStanford University

Clerk vs support clerk demographics

Here are the differences between clerks' and support clerks' demographics:

ClerkSupport Clerk
Average age4747
Gender ratioMale, 34.1% Female, 65.9%Male, 26.1% Female, 73.9%
Race ratioBlack or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 21.1% Asian, 7.7% White, 55.6% American Indian and Alaska Native, 1.1%Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0%
LGBT Percentage6%6%

Differences between clerk and support clerk duties and responsibilities

Clerk example responsibilities.

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Manage orthopedic accounts regarding payment posting through IDX medical systems.
  • Administer financial bookkeeping by way of QuickBooks.
  • Bank reconciliation in QuickBooks and assist bookkeeper when need.
  • Maintain a high level of confidentiality as required by HIPAA.
  • Call DMV's and dealerships when liens are not perfect.
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Support clerk example responsibilities.

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Inform eligible or potentially eligible individuals with Medicaid cover service and how to use them.
  • Assist in development and creation of provider workshop materials to include manuals, PowerPoint presentations, and registration materials.
  • Organize and locate inventory and update companies QuickBooks.
  • Prepare subpoenas for document production, deposition and trial appearance/testimony.
  • Record results in database from medical questionnaires complete by individuals presenting Medicaid claims.
  • Show more

Clerk vs support clerk skills

Common clerk skills
  • Basic Math, 18%
  • Math, 10%
  • Data Entry, 10%
  • Customer Service, 9%
  • Cleanliness, 8%
  • POS, 5%
Common support clerk skills
  • Customer Service, 19%
  • Data Entry, 15%
  • Patients, 10%
  • Clerical Support, 6%
  • Medical Terminology, 6%
  • Office Equipment, 5%

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