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Client account manager vs relationship account manager

The differences between client account managers and relationship account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client account manager and a relationship account manager. Additionally, a client account manager has an average salary of $69,699, which is higher than the $65,213 average annual salary of a relationship account manager.

The top three skills for a client account manager include customer service, account management and client service. The most important skills for a relationship account manager are account management, CRM, and business development.

Client account manager vs relationship account manager overview

Client Account ManagerRelationship Account Manager
Yearly salary$69,699$65,213
Hourly rate$33.51$31.35
Growth rate5%5%
Number of jobs128,665149,358
Job satisfaction--
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 73%
Average age4646
Years of experience88

What does a client account manager do?

A client account manager is responsible for handling project management deliverables for clients and business partners, ensuring the efficiency and accuracy of outputs, and following the clients' specifications and requirements within their budget limitations and timetables. Client account managers coordinate with clients for progress updates on their projects, as well as negotiating contracts and adjusting project goals and agreements. They also identify business opportunities by monitoring industry trends to develop new products and services that would drive revenue resources and profits to the business.

What does a relationship account manager do?

Relationship Account Managers help financial service organizations oversee sales and nourish their relationship with the assigned clients. They are assigned to clients depending on the service needs, product needs, industry, and geography. These professionals ensure the products or services perform to expectations by engaging with the assigned clients. They launch other groups' complementary products or services and recommend new services or products. Also, they ensure new accounts generate more sales revenue by contacting new potential clients.

Client account manager vs relationship account manager salary

Client account managers and relationship account managers have different pay scales, as shown below.

Client Account ManagerRelationship Account Manager
Average salary$69,699$65,213
Salary rangeBetween $42,000 And $115,000Between $46,000 And $91,000
Highest paying CitySan Francisco, CARichmond, CA
Highest paying stateOregonNew York
Best paying companyAccentureAdobe
Best paying industryProfessionalFinance

Differences between client account manager and relationship account manager education

There are a few differences between a client account manager and a relationship account manager in terms of educational background:

Client Account ManagerRelationship Account Manager
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 73%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Client account manager vs relationship account manager demographics

Here are the differences between client account managers' and relationship account managers' demographics:

Client Account ManagerRelationship Account Manager
Average age4646
Gender ratioMale, 45.6% Female, 54.4%Male, 52.9% Female, 47.1%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between client account manager and relationship account manager duties and responsibilities

Client account manager example responsibilities.

  • Manage vendor selections, through the RFP, negotiation, and implementation phases.
  • Manage company tax payments for an organizations annual payroll liabilities.
  • Update CRM system with details of customer conversations for tracking and trouble shooting.
  • Develop and improve processes to ensure efficient customer response, tracking and support through existing and enhance CRM system.
  • Create executive level PowerPoint presentations for clients.
  • Provide measurable performance standards with various graphs and PowerPoint visuals to communicate performance against objectives.
  • Show more

Relationship account manager example responsibilities.

  • Negotiate all pricing and promotional offerings while managing to yield and ROI goals.
  • Utilize CRM system to manage, facilitate and document projects and tasks in technology planning efforts.
  • Manage a national merchant retail portfolio.
  • Perform cost-benefit and ROI analyses and prepare lead retrieval systems to ensure proper collection and aid management in future implementation decisions.
  • Grow existing customer base by upselling and cross-selling additional products and services, negotiating service agreement renewals, and controlling inventory.

Client account manager vs relationship account manager skills

Common client account manager skills
  • Customer Service, 13%
  • Account Management, 8%
  • Client Service, 4%
  • Client Accounts, 4%
  • PowerPoint, 4%
  • Digital Marketing, 4%
Common relationship account manager skills
  • Account Management, 14%
  • CRM, 10%
  • Business Development, 9%
  • Client Relationships, 7%
  • Sales Goal, 4%
  • Client Issues, 4%

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