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Client sales executive vs client services director

The differences between client sales executives and client services directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client sales executive and a client services director. Additionally, a client services director has an average salary of $117,337, which is higher than the $52,162 average annual salary of a client sales executive.

The top three skills for a client sales executive include customer relationships, client relationships and cloud. The most important skills for a client services director are client service, customer service, and business development.

Client sales executive vs client services director overview

Client Sales ExecutiveClient Services Director
Yearly salary$52,162$117,337
Hourly rate$25.08$56.41
Growth rate5%5%
Number of jobs186,970103,218
Job satisfaction--
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 74%
Average age4646
Years of experience88

What does a client sales executive do?

A client sales executive promotes the products and services of a company to customers. Client sales executives negotiate contracts aiming for profit maximization. They serve as the primary point of contract between organizations and their clients. Their job includes answering queries, introducing new products, and offering advice. They organize sales visits, maintain accurate records, review sales performance, and establish a new business. Among their typical employers are service industries, charities, retailers, and industrial organizations.

What does a client services director do?

A client services director is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements. Client services directors oversee project management procedures, identifying inconsistencies, and revising business plans to improve outputs and achieve client satisfaction. They also recommend cost-reduction techniques, as well as processes to maximize productivity and enhance the utilization of resources. A client services director coordinates with the clients for progress updates, as well as informing them of adjustments and opportunities for business development.

Client sales executive vs client services director salary

Client sales executives and client services directors have different pay scales, as shown below.

Client Sales ExecutiveClient Services Director
Average salary$52,162$117,337
Salary rangeBetween $36,000 And $75,000Between $84,000 And $162,000
Highest paying City-San Francisco, CA
Highest paying state-New Jersey
Best paying company-First Republic Bank
Best paying industry-Technology

Differences between client sales executive and client services director education

There are a few differences between a client sales executive and a client services director in terms of educational background:

Client Sales ExecutiveClient Services Director
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 74%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Client sales executive vs client services director demographics

Here are the differences between client sales executives' and client services directors' demographics:

Client Sales ExecutiveClient Services Director
Average age4646
Gender ratioMale, 61.4% Female, 38.6%Male, 45.1% Female, 54.9%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between client sales executive and client services director duties and responsibilities

Client sales executive example responsibilities.

  • Manage vendors, RFP process, product selection, and marketing brochure creation.
  • Leverage other sales office resources and administrative/support staff to achieve personal and team relate revenue goals.
  • Partner with Google for cloud email solution for an RFP response
  • Create cross-selling opportunities for colleagues in the national practice groups.
  • Provide value add recommendations to the senior management for strategic CRM implementation by analyzing the business requirements and current market trends.
  • Create a comprehensive program for new representatives internationally, incorporating instruction & assessment utilizing eLearning and live in-classroom / lab-base training.

Client services director example responsibilities.

  • Manage both internal personnel and external vendor relationships for web development, SEO, and SEM projects.
  • Lead full cycle implementations of SaaS solution from requirements building, through application development, QA/UAT, and production migration.
  • Manage SLA agreements with major clients, ensuring that all stakeholders are in compliance with the provisions of the agreement.
  • Reconfigure and optimize Salesforce capabilities to better track and manage accounts.
  • Manage and facilitate new hire orientation, administer employment on-boarding process for contingent workforce, process and audit weekly contingent payroll.
  • Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
  • Show more

Client sales executive vs client services director skills

Common client sales executive skills
  • Customer Relationships, 19%
  • Client Relationships, 19%
  • Cloud, 17%
  • Cloud Computing, 12%
  • Sales Process, 5%
  • CRM, 4%
Common client services director skills
  • Client Service, 11%
  • Customer Service, 8%
  • Business Development, 7%
  • Excellent Interpersonal, 4%
  • Project Management, 4%
  • Healthcare, 4%

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