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Commercial lines account manager vs agent

The differences between commercial lines account managers and agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a commercial lines account manager has an average salary of $57,372, which is higher than the $37,864 average annual salary of an agent.

The top three skills for a commercial lines account manager include customer service, management system and cancellations. The most important skills for an agent are insurance products, customer service, and life insurance.

Commercial lines account manager vs agent overview

Commercial Lines Account ManagerAgent
Yearly salary$57,372$37,864
Hourly rate$27.58$18.20
Growth rate6%6%
Number of jobs84,354184,325
Job satisfaction-2
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 44%
Average age4646
Years of experience--

What does a commercial lines account manager do?

A commercial lines account manager is an individual who provides quality service to clients as well as act as the daily liaison between insurance company, agent, and their clients. Commercial lines account managers are required to address various coverage issues and handle inside service work that is associated with the client's account. They must assist their clients in making appropriate coverage changes and educate them about coverage, exclusions, and exposures. Commercial lines account managers must also set up finance contracts with PFS and help negotiate rates if applicable.

What does an agent do?

Agents are individuals who are employed by their clients to represent them in various dealings. Agents are usually employed by people in the show business industry, such as actors, writers, or directors. They meet people who are interested in dealing with their clients. They listen to the plans and vision for the project and assess if the project fits their clients' interests or public image. In the case of agents whose clients are actors, they send their clients to auditions upon review of the project details. Agents are also responsible for negotiating terms on behalf of their clients, such as salary, royalties, and set benefits, among others. They also inform the project leaders of their clients' demands on set. Agents are expected to be business-savvy and good negotiators.

Commercial lines account manager vs agent salary

Commercial lines account managers and agents have different pay scales, as shown below.

Commercial Lines Account ManagerAgent
Average salary$57,372$37,864
Salary rangeBetween $44,000 And $74,000Between $19,000 And $72,000
Highest paying CityBothell, WANew York, NY
Highest paying stateWashingtonNew York
Best paying companyUBSLatham & Watkins
Best paying industryStart-up-

Differences between commercial lines account manager and agent education

There are a few differences between a commercial lines account manager and an agent in terms of educational background:

Commercial Lines Account ManagerAgent
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Commercial lines account manager vs agent demographics

Here are the differences between commercial lines account managers' and agents' demographics:

Commercial Lines Account ManagerAgent
Average age4646
Gender ratioMale, 12.8% Female, 87.2%Male, 50.5% Female, 49.5%
Race ratioBlack or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%
LGBT Percentage7%7%

Differences between commercial lines account manager and agent duties and responsibilities

Commercial lines account manager example responsibilities.

  • Collect, post, and manage account payments using QuickBooks financial software system.
  • Identify leads and convert opportunities in new markets for strategic business cloud base services.
  • Manage customer database in Salesforce.com.
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Assist with multi-line phone system.
  • Create annual budgets and cam reconciliations.
  • Show more

Agent example responsibilities.

  • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
  • Verify documentation and coding using CPT and ICD-9 correct coding standards.
  • Assist TANF customers with obtaining employment.
  • Direct compliance with all CPT and Medicare guidelines.
  • Train BDC representatives on phone skills and CRM use.
  • Bill appropriate ICD-9 codes to the correct insurance companies.
  • Show more

Commercial lines account manager vs agent skills

Common commercial lines account manager skills
  • Customer Service, 21%
  • Management System, 9%
  • Cancellations, 9%
  • Insurance Coverage, 7%
  • Client Service, 7%
  • Account Management, 6%
Common agent skills
  • Insurance Products, 11%
  • Customer Service, 10%
  • Life Insurance, 8%
  • HR, 6%
  • Inbound Calls, 6%
  • Financial Services, 6%