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Computer support analyst vs analyst

The differences between computer support analysts and analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a computer support analyst, becoming an analyst takes usually requires 2-4 years. Additionally, an analyst has an average salary of $73,007, which is higher than the $45,287 average annual salary of a computer support analyst.

The top three skills for a computer support analyst include technical support, computer system and desk support. The most important skills for an analyst are customer service, troubleshoot, and data analysis.

Computer support analyst vs analyst overview

Computer Support AnalystAnalyst
Yearly salary$45,287$73,007
Hourly rate$21.77$35.10
Growth rate10%11%
Number of jobs105,836253,138
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 67%
Average age4244
Years of experience24

Computer support analyst vs analyst salary

Computer support analysts and analysts have different pay scales, as shown below.

Computer Support AnalystAnalyst
Average salary$45,287$73,007
Salary rangeBetween $33,000 And $61,000Between $53,000 And $99,000
Highest paying CityStanford, CAJersey City, NJ
Highest paying stateCaliforniaNew Jersey
Best paying companyStanford UniversityThe Citadel
Best paying industryTechnologyTechnology

Differences between computer support analyst and analyst education

There are a few differences between a computer support analyst and an analyst in terms of educational background:

Computer Support AnalystAnalyst
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 67%
Most common majorComputer Information SystemsBusiness
Most common collegeStanford UniversityNorthwestern University

Computer support analyst vs analyst demographics

Here are the differences between computer support analysts' and analysts' demographics:

Computer Support AnalystAnalyst
Average age4244
Gender ratioMale, 74.8% Female, 25.2%Male, 52.4% Female, 47.6%
Race ratioBlack or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%Black or African American, 7.4% Unknown, 4.4% Hispanic or Latino, 8.5% Asian, 14.3% White, 65.2% American Indian and Alaska Native, 0.2%
LGBT Percentage11%12%

Differences between computer support analyst and analyst duties and responsibilities

Computer support analyst example responsibilities.

  • Install, configure and manage proprietary applications on Unix servers.
  • Install an OS as an upgrade, clean install or a dual boot.
  • Implement and maintain VPN remote access systems and accounts.
  • Configure VPN, remote access, and other applications; train clients on proper software operation.
  • Assist patients by explaining necessary preparations, reviewing charts after discharge and determining eligibility for medication at government's expense.
  • Configure and assign IP addresses, DNS entries, and VLANs for department devices.
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Analyst example responsibilities.

  • Manage support incidents and mitigate customer issues meeting or exceeding establish SLA's.
  • Manage database including all ETL procedures, optimize SQL query to build an online sales platform.
  • Lead the requirement gathering effort from key customers for development of new JAVA applications and for troubleshooting customer issues.
  • Provide hands-on technical support and managing custom software, windows base systems, networking solutions, and database systems.
  • Initiate and lead quality improvement projects to address KPIs such as production, error rate, and turnaround time.
  • Help develop and handle both on and offsite SEO solutions as well as managing local campaigns and international SEO efforts.
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Computer support analyst vs analyst skills

Common computer support analyst skills
  • Technical Support, 11%
  • Computer System, 8%
  • Desk Support, 7%
  • Computer Support, 7%
  • Customer Service, 5%
  • Troubleshoot, 5%
Common analyst skills
  • Customer Service, 13%
  • Troubleshoot, 6%
  • Data Analysis, 6%
  • Management System, 5%
  • Project Management, 5%
  • Strong Analytical, 4%

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