Senior Technical Support Specialist
Computer technician job in Jackson, MS
Role: IT Support Specialist / Desktop Support Specialist
Duration: Onsite
JD
Provide support to the business in using applications and services. Contributes to maintaining and operating our end user and onsite services.
Support Onsite (e.g., Service Desk, User Administration, User Requests) or locally (Time Critical Support, Desk Side Support).
Information Technology Technician
Computer technician job in Jackson, MS
The IT Technician supports the Public Service Commission of Yazoo City's technology infrastructure by maintaining computer systems, software, and network hardware to ensure reliable and secure IT operations. This position provides technical assistance to staff, troubleshoots issues, and plays a key role in maintaining technology systems that support the utility's operations and customer service delivery.
Key Responsibilities
Install, configure, and maintain desktop computers, printers, software, and other IT-related equipment.
Respond to service requests and provide timely technical support to staff.
Monitor and troubleshoot network connectivity and performance issues.
Perform routine system maintenance and software updates.
Assist in managing the utility's security protocols including firewalls, antivirus protection, and data backups.
Maintain and update user accounts, access rights, and system permissions.
Support the implementation of IT-related projects such as system upgrades and new technology integration.
Document technical processes, user guides, and IT inventory.
Ensure compliance with cybersecurity standards and data protection policies.
Provide training and assistance to staff in using hardware, software, and other tools.
Collaborate with vendors and service providers as needed for maintenance and support.
IT Service Delivery Technician -- GOSDC5652171
Computer technician job in Jackson, MS
The IT Service Delivery Technician plays a crucial role in managing and supporting the operational aspects of IT services. This position focuses on handling service requests, installing and configuring hardware/software, troubleshooting issues, and maintaining accurate documentation. The role ensures efficient service delivery, optimal system performance, and enhanced user satisfaction while aligning IT operations with business needs.
Key Responsibilities:
Provide technical support to users via phone, email, or in person.
Troubleshoot and resolve hardware and software issues.
Install, configure, and maintain IT equipment and software applications.
Manage IT service requests, ensuring timely and effective resolution.
Monitor service performance and implement improvements where necessary.
Collaborate with cross-functional teams to enhance service quality and efficiency.
Develop and maintain service level agreements (SLAs).
Build and maintain strong relationships with end-users and stakeholders.
Communicate updates and system changes to customers.
Document all service activities and maintain an accurate inventory of IT assets.
Generate reports on service performance, identifying trends and recommending improvements.
Support IT-related projects such as network upgrades, UPS and AV support, and tool integrations.
Ensure adherence to quality standards through regular audits and corrective actions.
Stay updated on industry trends and best practices to continuously improve service delivery.
Required Skills:
Strong troubleshooting and problem-solving abilities in computer systems, networks, and software.
Excellent communication and customer service skills, especially with nontechnical users.
Proficiency in hardware/software installation, configuration, and maintenance.
Strong documentation and reporting skills.
Ability to work collaboratively in a team environment and manage multiple priorities.
Preferred Skills:
Experience managing IT projects or coordinating with cross-functional teams.
Knowledge of IT service management processes and tools (e.g., ITIL framework).
Experience monitoring service metrics and implementing quality improvements.
Certifications:
CompTIA A+, Microsoft Certified Professional (MCP), or ITIL Foundation (highly desirable).
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field.
3-5 years of experience in IT support or service delivery roles, or equivalent experience.
Technical / Field Service Technician - (MT, WY, ID, UT, CO, NM Territory)
Computer technician job in Brandon, MS
Metalcraft of Mayville Metalcraft of Mayville is an Equal Opportunity Employer:Minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity Technical / Field Service Technician - (MT, WY, ID, UT, CO, NM Territory) US-MS-Brandon
Job ID: 2025-4078
Type: Regular Full-Time
# of Openings: 1
Category: Sales
Scag Southwest
Overview
The Field Service Technician is a team member assigned to a specific region to work to resolve, identify, and provide best in class technical service support of various outdoor power equipment products. The region covered by this role includes Montana, Wyoming, Idaho, Utah, Colorado and New Mexico. In addition, the Field Service Technician will provide training and support to dealers in their specified territory. This position requires up to 75% travel during peak season to fully assist in the diagnosis and repair of Scag Power Equipment products. Travel is required and is otherwise remote.
Responsibilities
Essential duties:
Handle dealer and customer technical support calls, e-mails, letters, etc. or on-site for specified territory.
Handle Pro-Gold Dealer contacts for specified territory.
Manage and priorities work load demands efficiently.
Communicate with, and assist Scag Territory Sales Managers with service, warranty and parts concerns as needed.
Assist dealers and end users with machine troubleshooting and diagnosis.
Assist dealers and end users with parts questions/concerns.
Provide in-field on site support assistance to dealers - when applicable.
Follow all corporate procedures and objectives while representing Scag Power Equipment.
Complete field reports with information pertaining to issues and resolutions reported in specified territory.
Perform all duties as requested.
Customer Contacts
Assist with customer contacts sent in via social media, email, etc. - when applicable.
Coordinate, manage & distribute of any complaints with technical support staff - when applicable.
Training
Participate in dealer training seminars.
Assist with creation and development of training materials.
Miscellaneous
Assist with improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations.
Assist engineering, research and development with field requests as required.
Additional duties as required.
Qualifications
Skills Required:
Must possess excellent communication skills (written, verbal, and presentation);
Must be detailed-orientated, organized, and able to multitask on various projects;
Must be self-motivated and demonstrate the ability to work autonomously;
Works well in a cross-functional team environment, must be a team player and customer focused;
Ability to present to large groups;
Ability to create an environment of trust and always exhibit a positive attitude;
Knowledge of outdoor power equipment, mechanical ability to diagnose machine failures and repair as needed.
Education/Experience:
Associated degree in Technical service or equivalent combination of education and experience in related field;
A minimum of 2-3 years of related experience;
Advanced hydraulic and electrical knowledge including the ability to read and interpret schematics;
High School Diploma.
Compensation details: 7.24-7.25
PI5e611b9446a6-37***********9
Site Care Technician
Computer technician job in Jackson, MS
The Department of Facilities and Construction Management at Jackson State University is seeking a Property Site Care Technician to join their team. A Site Care Technician is primarily responsible for maintaining and enhancing the appearance and health of the University grounds, including lawns, gardens and other landscapes.
Examples of Duties
* Will operate power mowers, blowers and edgers.
* Will also plant, fertilize, water, trim and prune shrubs, trees and flowers.
* Spray for weeds and insects using unrestricted chemicals as required.
* Perform minor maintenance/repair on equipment and tools as required.
* Keep all related equipment clean, maintained and stored properly.
* May assist other groundskeeping crew or personnel as directed by supervisor.
* Perform other duties as needed.
Typical Qualifications
* High school diploma or GED required.
* Candidate must have 1-3 years' experience in landscaping, groundskeeping or in a related field.
* Must be able to lift 50 tbs. or more and meet the physical requirements of the position.
* Must have a valid Mississippi Driver's license.
* Candidate must have a willingness to perform grounds maintenance and groundskeeping fur the upkeep of the University grounds.
Computer Field Technician
Computer technician job in Richland, MS
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Help Desk Support
Computer technician job in Clinton, MS
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Job Description
• Triage and resolve trouble tickets related to technical difficulties with various web-based applications.
• Provide technical expertise to ensure applications meet business requirements.
• Analyze current business processes and suggest improvements.
• Be the liaison between the end user and production support/IT teams, reporting any problems, updating and closing of open issues from Trouble Ticket systems, and participating in the testing of new enhancements to ensure they meet end user expectations.
• Verify with the end user that the issue has been resolved and update trouble tickets and Chatter Posts accordingly.
• Monitor #Help Chatter Posts to ensure all posts are closed out quickly.
• Actively contribute to ongoing process improvement via ISO Process.
• Perform other duties or special projects as assigned.
• Ability to complete multiple simultaneous projects in a timely manner.
• Provide advanced technical troubleshooting and analysis methods to assist Tier I personnel solve basic technical problems.
• Confirm the validity of the reported problems and seek known solutions related to these more complex issues.
• Provide monthly tip sheets to top volume branches and training department to improve training.
Qualifications
• Bachelor's degree from a four-year college or university preferred.
• 2+ years customer support/help desk experience.
• Strong communication, interpersonal, and analytical skills
• Ability and desire to provide excellent customer-service to internal and external customers
• Working knowledge of MS operating systems and applications.
• Ability to work independently in a dynamic environment.
• Telecommunications experience desired.
Additional Information
Paul Dubey
Technical Recruiter
Integrated Resources, Inc
IT REHAB CLINICAL NURSING
Inc. 5000 - 2007, 2008, 2009, 2010, 2011, 2012 & 2013 (7th Year)
Certified MBE I GSA - Schedule 66 I GSA - Schedule 621I I GSA - Schedule 70
(Direct) 732-549-5302 (Tel) 732-549-2030 x208 (F) 732-549-5549
Technical Analyst 4-Support
Computer technician job in Jackson, MS
To manage and resolve Service Requests logged by customers (internal and external) on Oracle products and contribute to proactive support activities according to product support strategy and model Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle in accordance with global standards
Working towards, adopting and contributing to new processes and tools (diagnostic methodology, health checks, scripting tools, etc.)
Contributing to Knowledge Management content creation and maintenance
Working with development on product improvement programs as required
Operating within Oracle business processes and procedures
Respond and resolve customer issues within Key Performance Indicator targets
Maintaining product expertise within the team
Developing and maintaining expertise around Database Security and general IT Security issues
Maintain an up-to-date and in-depth knowledge of new products released in the market for supported product
**Responsibilities**
QUALIFICATIONS:
Bachelor's degree in Computer Science, Engineering or related technical field
8+ years of proven professional and technical experience in database, network or system administrator role.
Excellent verbal and written skills in English
Rotational weekend coverage is required
SKILLS & COMPETENCIES:
Strong Oracle Database Fundamentals knowledge. Able to comprehend and relate between Database objects, background processes.
SQL knowledge
PL/SQL knowledge
Operating system knowledge (Unix, Linux and/or Windows)
Desirable technical skills:
Strong exposure and hands on experience of Oracle Database High Availability features (RMAN, Backup/Recovery, Restoring, Hot/Cold Backup, Database Corruption)
Experience in Real Application Clusters.
Network administration
Understanding of Oracle Grid Control, or at least 1 other major (non-database) Oracle product (for example EBS, Weblogic, etc.)
Strong hands on knowledge in Oracle Data Guard
Awareness of DB Sharding
Personal competencies:
Desire to learn, or expand knowledge, about Database Security and associated products
Customer focus
Structured Problem Recognition and Resolution
Experience of contributing to a shared knowledge base
Experience of Support level work, like resolving customer problems and managing customer expectations, and escalations.
Communication
Planning and organizing
Working globally
Quality
Team Working
Results oriented
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $30.87 to $67.88 per hour; from: $64,200 to $141,200 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Signal/ITS Technician
Computer technician job in Jackson, MS
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Role description:
Arcadis is seeking a Signal / ITS Technician to join the team in Jackson, MS who has experience in maintaining and operating traffic signals and their associated Intelligent Transportation Systems (ITS) devices. In this role you will assist our growing ITS and traffic engineering group on projects in Mississippi and in other states throughout the Southeast. This role requires a willingness to travel and work in outdoor environments along transportation routes.
We partner with our clients across the globe to design thriving and connected cities and communities that enable opportunity for all and keep the world moving. Climate change, urbanization and digitization trends are requiring today's mobility projects and systems to address an evolving set of demands from the world's growing population. We design connected, sustainable solutions that integrate existing infrastructure with new technologies, and optimize the mobility of people and goods.
Role accountabilities:
As a Signal / ITS Technician you will be responsible for the maintenance of Signals and associated detection devices, as well as Intelligent Transportation Systems (ITS), including, but not limited to: fiber optic, wireless and cellular communication networks and associated Layer 2/3 switches, and routers, CCTV systems, Vehicle Detection Systems and Dynamic Message Signs. You may be involved in the installation, configuration or construction engineering and inspection of said systems in Southeastern states.
The ideal candidate will be a strong team player, working collaboratively with colleagues to ensure a safe and efficient work environment. They will prioritize health and safety in all aspects of their role, adhering to best practices and regulations while maintaining awareness of potential hazards in outdoor traffic areas. This role requires a willingness to travel in the Southeast United States and work in outdoor environments along transportation corridors. Candidates should be comfortable working near traffic and at heights greater than 10 feet. Additionally, they should have an understanding of, or a willingness to learn, CCTV systems, communications network infrastructure, and electrical systems to support various project needs. Experience with Intelligent Transportation System Devices including, Closed Circuit Television (CCTV), Dynamic Messaging Signs (DMS), Vehicle Detection Devices and others will be preferred but can be taught for more junior candidates.
Role accountabilities:
* Troubleshoot traffic signal components and devices
* Quickly respond to notifications from the client
* Become familiar with client ITS network and communications architecture
* Demonstrate experience with client traffic signal systems
* Maintenance and Repair of Traffic Signal and ITS devices (Reactive, Proactive and Preventative Maintenance)
* Traffic signal ground and aerial preventative maintenance
Candidates must have customer service experience, G=good written and verbal communications skills, and willingness to travel to assignments throughout the Southeast United States
Qualifications & Experience
Preferred Qualifications:
* 8 or more years of experience in specialist/technical area of work
* Experience working with aerial equipment including bucket trucks and/or manlifts
* NFPA 70 Electrical or the willingness to obtain after hire
* IMSA Traffic Signal Technician or the willingness to obtain after hire
* Fiber Optic and/or Wireless Communications
* Maintenance Engineering and Inspection of ITS and Signal Systems, Construction Engineering and Inspection of ITS and Signal Systems
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.
Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $57,786 - 92,457. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.
#LI-HYBRID
#Mobility-NA
#Mobility-ANA-Jobs
#Traffic-ANA
#LI-HA1
Supervisory Airway Transportation Systems Specialist (SSC Manager)
Computer technician job in Jackson, MS
Apply Supervisory Airway Transportation Systems Specialist Department of Transportation Federal Aviation Administration ATO, Technical Operations (AJW), Technical Operations ESA, Memphis District, Jackson SSC (WEU34-JAN) Apply Print Share * * * * Save * This job is open to
* Duties
* Requirements
* How you will be evaluated
* Required documents
* How to apply
Summary
As a supervisor/manager, the selectee for this position will be eligible to receive a Manager Performance Incentive (MPI) provided eligibility requirements noted in agency policy are met. The MPI is an annual lump-sum incentive payment that considers agency performance, the manager's individual performance, and available funding.
A front line Supervisory Airway Transportation Systems Specialist (SATSS), for a System Support Center (SSC). Serves as the SSC Manager.
Summary
As a supervisor/manager, the selectee for this position will be eligible to receive a Manager Performance Incentive (MPI) provided eligibility requirements noted in agency policy are met. The MPI is an annual lump-sum incentive payment that considers agency performance, the manager's individual performance, and available funding.
A front line Supervisory Airway Transportation Systems Specialist (SATSS), for a System Support Center (SSC). Serves as the SSC Manager.
Overview
Help
Accepting applications
Open & closing dates
12/13/2025 to 01/02/2026
Salary $110,673 to - $171,576 per year
The salary amount listed above includes locality pay of 17.06% for the Jackson, MS area.
Pay scale & grade FV J
Location
1 vacancy in the following location:
Jackson, MS
Telework eligible Yes-Situational telework may be permitted in accordance with agency policy. Travel Required Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties. Relocation expenses reimbursed Yes- - Fixed Rate TCS - Temporary Change of Station (Current Federal Employee) - In accordance with applicable FAA Travel regulations, a fixed relocation payment of $13,500 will be paid to current Federal employees for relocation to the temporary duty station and relocation from the temporary duty location for a total of $27,000. Relocation expenses paid are subject to applicable taxes. Appointment type Temporary - 1 year, may be extended, terminated, or can be made permanent. Work schedule Full-time Service Excepted
Promotion potential
NA
Job family (Series)
* 2101 Transportation Specialist
Supervisory status Yes Security clearance Other Drug test Yes
Announcement number AAC-ATO-26-WEU34-96637 Control number 852356300
This job is open to
Help
Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency
Open to current permanent ATO Line of Business employees, AML, and AMA-400.
Duties
Help
Incumbent has responsibility for overall administrative and technical direction of the assigned workforce consisting of Airway Transportation Systems Specialists (ATSS) and support staff involved in providing National Air Space (NAS) services to En Route/Terminal air traffic control to the commercial airlines, and general aviation aircraft for a defined area. Reports directly to a District Manager (DM) or District Facilities Manager (DFM).
Directs the work of subordinate employees for at least one organizational unit/project/program within a major subdivision. Duties typically include planning/communicating the organization's vision and objectives, setting priorities, assigning tasks and responsibilities, monitoring and evaluating performance, coaching and developing employee capabilities, approving leave, and taking, recommending, or approving corrective/disciplinary action as appropriate.
Exercises authority for supervisory responsibilities over staff, including staff scheduling and approval of leave. Assures equity of performance standards and rating techniques developed for subordinates. In addition to evaluating work performance, justifies recommendations for awards/bonuses for positions in the unit for higher-level approval. Performs critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements.
Identifies developmental training needs for employees and self and requests for and/or arranges needed developmental and operational training. Communicates unconventional training requests with higher level management to determine accessibility, available funding and best use of resources. Gives advice, counsel or instructions to employees on technical, operational, and/or administrative matters. Hears and resolves complaints from employees at the informal stage, referring group grievances and more serious, unresolved complaints to the higher level manager. Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases. Fosters a fair and equitable work environment.
Applies an advanced knowledge of the technical aspects of the work directed, an advanced knowledge of budget, human resources, and other administrative policies and procedures, and an advanced understanding of the objectives of the organization. Responsible for applying program resources.
Contacts are primarily within the organizational unit, major subdivision and the LOB/SO with subordinates, peers, and higher-level managers to discuss the status of projects/programs and to plan for the future. May have frequent contact with customers, other government entities, and other external parties to interpret policies/procedures or for other project/program purposes. Has authority to make commitments for subordinate organizational units, within guidelines.
Defines, acquires, and allocates budget, staff and other resources necessary to accomplish the goals and/or objectives of the SSC. Participates in planning and executing organizational goals utilizing strategic planning and sound management principles in order to accomplish mission objectives.
Work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Resolves all but unique problems without the intervention of higher-level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution.
Individual and organizational performance is typically reviewed periodically by higher-level management, usually through status reports and organization performance measures. Consults with higher-level management to ensure the alignment of projects/programs with the tactical (short-term) objectives of the major subdivision.
May require other duties as assigned.
Requirements
Help
Conditions of employment
* US Citizenship is required.
* Selective Service Registration is required for males born after 12/31/1959.
* Must submit an SF50 (See Required Documents).
* Designated or Random Drug Testing required.
* A one-year supervisory/managerial probationary period may be required.
* NTE 1 year, may be extended, may be terminated at any time, can be made permanent.
* This is a temporary position not-to-exceed 1 year; it may be extended, terminated or become permanent without further competition - at the discretion of management. If this position remains temporary, upon completion of this assignment, the selected
* If position is made permanent employee will receive remainder of TCS funds.
Qualifications
One year of specialized experience equivalent to the next lower level, pay band FV-I level or FG/GS-13 is required for the FV-J pay band position. Specialized experience is defined as experience in the FV-2101 occupation or in a related occupation, which equips the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower grade level in the normal line of progression for the occupation in the organization.
Additionally, an extensive knowledge of and experience in technology, systems interrelationships, and management of civilian or military automated aviation navigation, and electronics systems is required.
Qualifications must be met by the closing date of this vacancy announcement.
Education
See Qualifications Required.
KSA INFORMATION
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each Knowledge, Skills and Abilities section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) or Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
Preview job questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. **************************************************************
This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.
NOTES;
1. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed, or emailed applications cannot be considered.
2. Equal or lower pay band/level applications will be accepted.
3. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
4. Position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: **********************************************
5. Please upload supporting documents into USAJOBS or **********************. and reference the announcement number. To confirm receipt of documents, please contact Holli Malaske at **************.
This is not a bargaining unit position.
Links to Important Information: Locality Pay, COLA
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
Notification of Personnel Actions (SF-50) is required, Supplemental documentation, e.g. transcripts, etc. will be accepted in combination with your on-line application. These documents must be uploaded or emailed to ********************** on or before the closing date of this announcement. All submitted documents should reference the announcement number.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system **************************
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
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Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
* Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week.
* Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Agency contact information
Holli Malaske
Phone 1 ************** Email *********************** Address Federal Aviation Administration
AAC Regional HR Services Branch
6500 S. Macarthur Blvd, HQ Room 155
AHF-S210
Oklahoma City, OK 73169
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
Notification of Personnel Actions (SF-50) is required, Supplemental documentation, e.g. transcripts, etc. will be accepted in combination with your on-line application. These documents must be uploaded or emailed to ********************** on or before the closing date of this announcement. All submitted documents should reference the announcement number.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system **************************
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
On-Call IT Field Technician - Jackson, MS - Hiring NOW
Computer technician job in Jackson, MS
Job DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support
???? Job Type: Independent Contractor (1099) ???? Pay: $35/hour (on-site) ???? Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
???? Intro Call - A recruiter will contact you for a quick chat
???? Onboarding - Complete paperwork and tax forms electronically
???? Background Check - Mandatory before activation
???? Set Your Availability - You enter your availability in our tech portal
???? Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Now Hiring IT and Telecom Field Technicians
Computer technician job in Jackson, MS
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
WIOA Technical Specialist
Computer technician job in Pearl, MS
HINDS COMMUNITY COLLEGE Job Descriptions JOB TITLE: WIOA Technical Specialist REPORTS TO: WIN Job Center Business and Outreach Manager DEPARTMENT: Workforce Development EXEMPT: Yes VICE PRESIDENT: Vice President of Workforce Development and Governmental Affairs
GENERAL STATEMENT OF THE FUNCTION
All Hinds Community College employees must commit to the Caring Campus approach to student engagement and daily apply these general behavioral objectives: listen to student questions and concerns with a positive attitude and make meaningful connections with students.
The WIOA Technical Specialist provides technical and administrative support to Workforce Development staff in the implementation of WIOA programs. This position assists with intake documentation, eligibility verification, case management data entry, and report preparation. The Specialist ensures that all participant files meet local, state, and federal compliance requirements and supports efficient case processing and service delivery.
QUALIFICATIONS REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Proficiency with Microsoft Office Suite and case management databases.
* Strong attention to detail and organizational skills.
* Ability to interpret and apply complex program regulations and documentation requirements.
EDUCATION AND/OR EXPERIENCE
* Associate's degree or equivalent work experience in business, office administration, information systems, or a related field.
* Two (2) years of experience in administrative or technical support roles, preferably in workforce development, education, or human services.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Maintain knowledge of diversity-related issues, legislation, and best practices.
Eligibility and Documentation Support
* Review participant applications and documentation for completeness, accuracy, and compliance with WIOA regulations.
* Verify eligibility information for Adult, Dislocated Worker, and Youth programs, ensuring timely and accurate processing.
* Maintain secure digital and physical case files, ensuring all required documents are properly labeled, uploaded, and stored.
* Assist in collecting and verifying income, residency, selective service, and other eligibility verification documents.
Case Management System Data Entry
* Enter participant data, activities, and case notes into the state-approved management system MS Works and Eligible Training Provider List (ETPL).
* Update participant status, service outcomes, and follow-up information in real time to ensure data integrity.
* Monitor data for inconsistencies or missing information and communicate corrections to assigned program staff.
Compliance and Reporting
* Prepare files for internal and external monitoring or audits, ensuring all required documentation is in place.
* Conduct periodic reviews of participant files to maintain compliance with federal, state, and local requirements.
* Assist in generating reports related to enrollment, training, performance outcomes, and other WIOA metrics.
* Support the compilation of data for quarterly and annual performance reporting.
Administrative and Technical Assistance
* Provide administrative support to Career Coaches, Center Managers, and Program staff.
* Manage electronic and paper filing systems for participant and program records.
* Assist with preparing correspondence, forms, and participant communications.
* Track training enrollments, supportive service requests, and ensure timely payment and documentation.
Customer Service and Communication
* Respond to inquiries from participants, employers, and partner agencies regarding documentation and case processing.
* Maintain a professional and confidential environment for participants and staff.
* Coordinate with training providers, employers, and partner organizations to obtain or verify documentation as needed.
Continuous Improvement and Professional Development
* Participate in staff meetings, training sessions, and compliance workshops to maintain current knowledge of WIOA policies and procedures.
* Recommend process improvements to enhance workflow efficiency and data accuracy.
* Maintain knowledge of current regulations, policies, and best practices in workforce development.
SUPERVISORY RESPONSIBILITIES:
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, taste and smell. The employee is frequently required to sit.
The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate, and the employee is occasionally required to perform job responsibilities outdoors and off site.
We promote a culture of inclusion for all employees that respects individual strengths, ideas, and capabilities. We believe that our differences enable us to make better decisions, drive innovation, and deliver better results.
Mission
Hinds Community College is committed to moving people and communities forward by helping develop their purpose, passion and profession.
Vision
Hinds Community College will be a catalyst to create a competitive economy and a compelling culture for Mississippi.
Values
Hinds Community College aspires to the following IDEALS:
* Integrity
* Diversity
* Excellence
* Accountability
* Leadership
* Stewardship
In compliance with Title VI of the Civil Rights Act of 1964, Title IX, Education Amendments of 1972 of the Higher Education Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 and other applicable Federal and State Acts, Hinds Community College offers equal education and employment opportunities and does not discriminate on the basis of race, color, national origin, religion, sex, age, disability or veteran status in its educational programs and activities. We recognize our responsibility to provide an open and welcoming environment that fosters a culture of diversity, equity, and inclusion for employees and students to collaboratively learn, work and serve our communities.
The following have been designated to handle inquiries regarding these policies:
EEOC Compliance: The Office of Human Resources PO Box 1100 Raymond MS 39154; Phone: ************ or Email: ****************.
Title IX: Vice President Student Services, Title IX Coordinator PO Box 1100 Raymond MS 39154; Phone: ************ or Email: *******************.
Full Time/Part Time:
Full time
Position Type:
12 Month 260 Days
Job Classification:
WIOA
Scheduled Hours:
40
Auto-ApplyIT Sys Arch Prin
Computer technician job in Vicksburg, MS
Join a Team that's Shaping the Future of IT Support
At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a Principal Data Storage Administrator, you'll play a critical role in providing exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork, and customer satisfaction. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply.
As a Principal Data Storage Administrator, you'll operate, maintain, and defend on-premises and cloud-based storage resources, ensuring high availability, data integrity, and security for mission-critical workloads. Your day-to-day responsibilities will include operating and monitoring storage systems, maintaining storage resources, defending storage environments against cyber threats, optimizing storage architectures, collaborating with cross-functional teams, analyzing storage metrics and trends, and ensuring adherence to federal regulations and ITIL practices.
By joining our team, you'll have the opportunity to work on exciting projects, collaborate with a talented team, and make a significant impact on the customer's operations. You'll be expected to mentor junior administrators and contribute to knowledge bases on best practices for secure, high-performance data storage. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply.
Location Requirement
The successful candidate must be located within 50 miles of Vicksburg, MS.
Required Education, Experience, & Skills
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
6+ years of experience in data storage administration, with hands-on expertise operating, maintaining, and securing on-premises and cloud resources in government or large enterprise environments
Proven track record defending storage systems, including threat mitigation and compliance in regulated settings
Active DoD Secret Clearance (must be current and transferable)
Strong knowledge of federal IT standards (e.g., NIST 800-53, FISMA) and ITIL practices for service operations
Proficiency in storage technologies (e.g., Fibre Channel, iSCSI) and management tools for hybrid environments
Excellent troubleshooting and analytical skills for high-stakes data environments
Applies extensive expertise, and has full knowledge of other related disciplines, with the ability to exercise considerable latitude in determining objectives and approaches to assignment
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
Preferred Education, Experience, & Skills
CompTIA Storage+ certification
Experience supporting DoD or large federal storage operations, including hybrid cloud integrations and data sovereignty requirements
ITIL 4 Foundation or higher certification, with focus on service asset and configuration management
Background in storage virtualization (e.g., VMware vSAN) and automation scripting (e.g., PowerShell for storage provisioning)
Master's degree in a relevant field or additional certifications (e.g., SNIA Certified Storage Professional - SCSP)
Benefits Information
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
Intern Benefits: Temporary employees generally are not eligible for BAE Systems benefits, but can elect to participate in the 401(k) savings plan. Temporary employees working 20+ hours per week are eligible for medical benefits, the employee assistance program, and business travel accident insurance.
Please note: Some benefits may be different for union employees that are governed by a collective bargaining agreement (CBA) or for positions covered by a wage law called the McNamara-O'Hara Service Contract Act (SCA).
Tier II Help Desk Technician - Journeyman
Computer technician job in Jackson, MS
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting.
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands.
**Job Responsibilities**
+ Assists users with logged IT-related incidents when called upon.
+ Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support.
+ When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support.
+ Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
+ Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Analyzes system performance indicators and recommends improvement actions.
**Minimum Qualifications**
+ US citizen and fluent English speaker
+ Current, active DoD Secret Security Clearance
+ Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Excellent customer service and communications skills
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project)..
**Other Job Specific Skills**
+ Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Exceptional customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology.
+ Understanding of ITIL Foundation
+ AWS Cloud Practitioner
+ CompTIA A+ CompTIA Cloud **Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$28.51 - $41.35
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
PhD Intern - Continuum Computing
Computer technician job in Jackson, MS
At PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with its own leadership team and dedicated budget. Our Science & Technology directorates include National Security, Earth and Biological Sciences, Physical and Computational Sciences, and Energy and Environment. In addition, we have an Environmental Molecular Sciences Laboratory, a Department of Energy, Office of Science user facility housed on the PNNL campus.
The Physical and Computational Sciences Directorate's (PCSD's) strengths in experimental, computational, and theoretical chemistry and materials science, together with our advanced computing, applied mathematics and data science capabilities, are central to the discovery mission we embrace at PNNL. But our most important resource is our people-experts across the range of scientific disciplines who team together to take on the biggest scientific challenges of our time.
The Advanced Computing, Mathematics, and Data Division (ACMDD) focuses on basic and applied computing research encompassing artificial intelligence, applied mathematics, computing technologies, and data and computational engineering. Our scientists and engineers apply end-to-end co-design principles to advance future energy-efficient computing systems and design the next generation of algorithms to analyze, model, understand, and control the behavior of complex systems in science, energy, and national security.
**Responsibilities**
The Future Technology Computing group seeks a PhD intern for Spring 2026 with a strong background on High Performance Computing and Inference of Large Language Models (LLMs). Knowledge of protocols and technologies supporting Fabric Attached Memory (FAM) is preferred but not strictly required. The internship can be either remote or onsite based on the availability of the candidate. The candidate will be expected to use and familiarize themselves with world leading hardware design tools which are available at the Pacific Northwest National Laboratory. The expected outcome involves high quality research work, represented by peer-reviewed publications.
+ Design efficient KV cache management for distributed LLM Inference on FAM-based platforms.
+ Develop hybrid parallelism strategies for LLM inference using low-level programming models and runtimes.
+ Participate in the develop and publication of a peer-reviewed publication to present the proposed techniques.
The duration of the internship is flexible with a minimum of 3 months
**Qualifications**
Minimum Qualifications:
+ Candidates must be currently enrolled/matriculated in a PhD program at an accredited college.
+ Minimum GPA of 3.0 is required.
Preferred Qualifications:
+ Demonstrated research experience.
+ Experience with distributed LLM inference.
+ Experience working with open-source inference engines for distributed serving.
+ Knowledge of GPU profilers and performance analysis methods (including FLOPs/byte and data-movement analysis).
+ Experience with CXL protocols and related hardware.
**Hazardous Working Conditions/Environment**
Not Applicable.
**Testing Designated Position**
This is not a Testing Designated Position (TDP).
**About PNNL**
Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them!
At PNNL, you will find an exciting research environment and excellent benefits including health insurance, and flexible work schedules. PNNL is located in eastern Washington State-the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab's campus is only a 45-minute flight (or ~3 hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs.
**Commitment to Excellence and Equal Employment Opportunity**
Our laboratory is committed to fostering a work environment where all individuals are treated with fairness and respect while solving critical challenges in fundamental sciences, national security, and energy resiliency. We are an Equal Employment Opportunity employer.
Pacific Northwest National Laboratory (PNNL) is an Equal Opportunity Employer. PNNL considers all applicants for employment without regard to race, religion, color, sex, national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws.
We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at **************** .
**Drug Free Workplace**
PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs.
**Security, Credentialing, and Eligibility Requirements**
As a national laboratory, PNNL is responsible for adhering to the Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, which require new employees to obtain and maintain a HSPD-12 Personal Identify Verification (PIV) Credential. To obtain this credential, new employees must successfully complete the applicable tier of federal background investigation post hire and receive a favorable federal adjudication. The tier of federal background investigation will be determined by job duties and national security or public trust responsibilities associated with the job. All tiers of investigation include a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last 1 to 7 years (depending on the applicable tier of investigation). Illegal drug activities include marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.
For foreign national candidates:
If you have not resided in the U.S. for three consecutive years, you are not eligible for the PIV credential and instead will need to obtain a favorable Local Site Specific Only (LSSO) Federal risk determination to maintain employment. Once you meet the three-year residency requirement thereafter, you will be required to obtain a PIV credential to maintain employment. The tier of federal background investigation required to obtain the PIV credential will be determined by job duties at the time you become eligible for the PIV credential.
**Mandatory Requirements**
Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a "country of risk" without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries, you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment.
**Rockstar Rewards**
**Regular Hourly:**
Employees are offered an employee assistance program and business travel insurance. Employees are eligible for the company funded pension plan and 401k savings plan, once eligibility requirements are met.
**Temporary Hourly:**
Employees are offered an employee assistance program and business travel insurance.
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**Notice to Applicants**
PNNL lists the full pay range for the position in the job posting. Starting pay is calculated from the minimum of the pay range and actual placement in the range is determined based on an individual's relevant job-related skills, qualifications, and experience. This approach is applicable to all positions, with the exception of positions governed by collective bargaining agreements and certain limited-term positions which have specific pay rules.
As part of our commitment to fair compensation practices, we do not ask for or consider current or past salaries in making compensation offers at hire. Instead, our compensation offers are determined by the specific requirements of the position, prevailing market trends, applicable collective bargaining agreements, pay equity for the position type, and individual qualifications and skills relevant to the performance of the position.
**Minimum Salary**
USD $24.04/Hr.
**Maximum Salary**
USD $36.06/Hr.
IT Service Technician
Computer technician job in Jackson, MS
SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years IT hardware experience. When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume!
Role Purpose
The majority of the work activities of the Field Service Representative 1 role are performed in a highly-directed environment. Assignments range from repair activities, which include replaceable unit swapping, image loading, and unit testing using a detailed script. Will also perform other non-troubleshooting duties. Direction is provided by script, help desk or service desk in a Next Business Day (NBD) service delivery environment.
Key Responsibilities / Outcome
Position operates in a highly directed workforce environment to handle NBD, DTS calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
May perform routine installs, moves, adds and changes as part of a directed team.
Performs scripted image loading, unit diagnostics and replaceable unit swapping
Runs basic diagnostics and performs basic module replacement on PCs, servers and peripherals
Performs preventative maintenance activities on certain products as directed
Maintains a high degree of professionalism in actions, demeanor and dress.Insures customer satisfaction throughout
Key Qualifications
General knowledge of desktop hardware (specifically motherboards).and software including basic knowledge of Microsoft applications
Basic mechanical skills and understanding of electrostatic discharge (ESD) procedures
Ability to resolve basic / non-complex problems as directed
Be local and/or live within 25 miles of the city/service area.
Unrestricted work authorization.
Valid driver's license.
Reliable transportation.
Smartphone.
Working Place: Jackson, Mississippi, United States Department : Unisys
IT Field Technician
Computer technician job in Jackson, MS
Job Description
The IT Field Technician provides entry-level technical support to employees across all Mississippi Sports Medicine locations. This position assists the IT team with basic troubleshooting, equipment setup, and day-to-day technology needs. The ideal candidate is dependable, eager to learn, and enjoys helping others with technology.
Key Responsibilities:
Provide first-line support for basic computer, printer, and phone issues.
Assist with setting up, delivering, and installing IT equipment across clinic locations.
Respond to helpdesk tickets and document resolutions.
Support end users by assisting with password resets, software installs, and login issues.
Maintain and organize IT inventory, cables, and spare equipment.
Help perform routine maintenance such as system updates, reimaging computers, and cleaning devices.
Travel between sites to provide hands-on support when needed.
Escalate more complex problems to senior IT staff and assist with follow-up.
Maintain a professional and helpful attitude with all team members.
Qualifications:
High school diploma or equivalent required.
Basic understanding of computers, networks, and Microsoft applications.
Strong communication and problem-solving skills.
Ability to follow instructions, learn new systems quickly, and work well as part of a team.
Must be reliable, organized, and customer-service oriented.
Valid driver's license and reliable transportation required for travel between clinics.
Work Environment:
This position involves both office and clinical site settings. Some physical activity is required, including lifting and transporting computer equipment (up to 50 lbs). Occasional travel between Jackson, Flowood, and other Mississippi Sports Medicine locations is required.
Advanced Technical Support Specialist
Computer technician job in Jackson, MS
The Advanced Technical Support Specialist delivers world-class, elite-level support experiences to our largest enterprise customers. In addition to resolving the most critical and complex issues with Cornerstone products, this senior role is entrusted with proactively providing high-touch engagement, anticipating customer needs, and ensuring these strategic clients achieve maximum value. The Specialist demonstrates exceptional trustworthiness, collaboration, accountability, respect, and innovation, and mentors others across the Global Technical Support team.
**In this role you will...**
+ Provide proactive, high-touch technical support to larger enterprise customers, including regular scheduled check-ins, rapid priority responses, and personalized engagement.
+ Manage and resolve complex and critical technical issues, identifying and mitigating underlying causes to prevent future incidents.
+ Act as a dedicated point of contact for elite customers, developing deep knowledge of their environments, priorities, and use cases, and tailoring support accordingly.
+ Lead and participate in quarterly business reviews (QBRs), collaborating on customer success initiatives, KPI tracking, and service optimization strategies.
+ Research and replicate advanced configuration, compatibility, or product defect issues, documenting findings and driving resolution with limited oversight.
+ Facilitate real-time customer communications through calls, meetings, chat, and collaboration tools, ensuring stakeholder clarity-including C-level executives and engineering leaders.
+ Mentor, advise, and train other technical support team members, promoting knowledge dissemination and best practices.
+ Maintain an advanced understanding and serve as Subject Matter Expert for the Cornerstone product portfolio.
+ Author and maintain knowledge base articles; lead and support knowledge sharing initiatives.
+ Champion customer feedback, ensuring continuous improvement and implementation of relevant suggestions.
+ Communicate technical incidents in clear business terms, facilitating understanding and alignment across customer and internal teams.
+ Track and report on key performance indicators, including response times, resolution rates, customer satisfaction, and NPS for assigned enterprise accounts.
**You've got what it takes if you've got...**
+ Bachelor's degree in computer science, information systems, or related field, or equivalent experience.
+ At least 5 years' experience in a technical customer support role, with a minimum of 2 years supporting enterprise SaaS solutions, including LMS, HRIS, or LXP products.
+ Proven experience delivering high-touch, proactive support to large enterprise customers in a senior or lead capacity.
+ Expert written and verbal communication skills, with the ability to engage confidently with all levels of the organization.
+ Experience overseeing major enterprise incidents and providing escalation management in partnership with product, engineering, and account teams.
+ Exceptional organizational and multitasking skills; able to lead multiple engagements simultaneously for strategic accounts.
+ Customer-focused mindset with initiative and ownership, demonstrated ability to handle stressful situations calmly and professionally.
+ Skilled at facilitating large remote group conversations and translating technical topics for non-technical stakeholders.
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at ****************
IT Support Tech
Computer technician job in Ridgeland, MS
Job Details BBG Corporate - Ridgeland, MS Full Time Information TechnologyDescription
Job Summary: The IT Support Tech will assist the IT department in all aspects of networking, micro market installation and maintenance, firewall management, running network cable and electronic device support.
Essential Functions and Responsibilities:
Lives and models BROWN VALUES in everything we do.
Install Micro Markets:
Physically secure equipment in cabinets
Determine the best location for cameras and physically install security cameras to observe products and purchases.
Determine best network / internet connection available (customer provided/wireless.)
Technical Support for Brown Group Companies
Assist with smartphones and technical issues
Tech support for desktops, laptops, and iPads
OS updates for smartphones.
Troubleshoot applications, software, and devices
Training on use of electronic devices
Report to Director of IT
Report all outstanding issues that are not resolved that day
Participate in all IT department projects as needed
Report all expenses for reimbursement
Physical Demands:
Able to lift 10 lbs. frequently and 40 lbs. intermittently
Able to bend, stoop and climb on an intermittent basis.
Must be able to stand and walk for prolonged periods of time.
Work Environment:
Position will work in various settings including office, industrial spaces, and outside.
Exposed to cold, hot, and rainy conditions
Significant time spent traveling to locations.
Qualifications
Qualifications:
Valid driver's license and approved driving record.
2-year associates degree required
Strong communication skills and ability to interact with customers and co-workers.
Knowledge of client/server infrastructure concepts, theories, and applications
Experience with Microsoft Office 365 required
Windows 7 and 10 experience
IOS and android knowledgeable
Must use personal vehicle to travel to locations and will receive mileage reimbursement.
Understanding of network security and necessity
Knowledge of network cabling a plus