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Computer technician vs hardware technician

The differences between computer technicians and hardware technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer technician and a hardware technician. Additionally, a hardware technician has an average salary of $47,851, which is higher than the $39,767 average annual salary of a computer technician.

The top three skills for a computer technician include customer service, desk support and network printers. The most important skills for a hardware technician are customer service, technical support, and network printers.

Computer technician vs hardware technician overview

Computer TechnicianHardware Technician
Yearly salary$39,767$47,851
Hourly rate$19.12$23.01
Growth rate10%10%
Number of jobs95,68885,174
Job satisfaction5-
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 40%
Average age4242
Years of experience22

What does a computer technician do?

Computer technicians are skilled information technology professionals who handle concerns related to computers. They are responsible for assisting clients in software installations, troubleshooting needs, and repair needs. Computer technicians handle the maintenance and repair of both software and hardware of computers. They should be able to quickly pinpoint the causes of computer problems that the client encounters. They should also be able to answer the clients' computer-related inquiries and provide advice on proper computer handling. Computer technicians should have good analytical skills and decision-making skills.

What does a hardware technician do?

A hardware technician is typically in charge of providing technical support to clients or employees, ensuring efficiency and client satisfaction. In a company setting, a hardware technician is responsible for performing initial assessments on computer hardware, troubleshooting, diagnosing problems, and providing step by step solutions to solve the issues. They may also perform corrective repairs on problems and conduct regular maintenance checks to ensure the quality of equipment. Furthermore, as a hardware technician, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

Computer technician vs hardware technician salary

Computer technicians and hardware technicians have different pay scales, as shown below.

Computer TechnicianHardware Technician
Average salary$39,767$47,851
Salary rangeBetween $28,000 And $55,000Between $32,000 And $71,000
Highest paying CityAlexandria, VASan Francisco, CA
Highest paying stateVirginiaDelaware
Best paying companyThe CitadelApple
Best paying industryGovernmentTechnology

Differences between computer technician and hardware technician education

There are a few differences between a computer technician and a hardware technician in terms of educational background:

Computer TechnicianHardware Technician
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 40%
Most common majorComputer ScienceComputer Science
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Computer technician vs hardware technician demographics

Here are the differences between computer technicians' and hardware technicians' demographics:

Computer TechnicianHardware Technician
Average age4242
Gender ratioMale, 87.0% Female, 13.0%Male, 90.0% Female, 10.0%
Race ratioBlack or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.1% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.0% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer technician and hardware technician duties and responsibilities

Computer technician example responsibilities.

  • Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
  • Manage and maintain desktop security updates company-wide with no downtime of systems due to OS vulnerability exploitation.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Add and configure networked printers for TCP/IP printing and other peripheral equipment including video conferencing equipment.
  • Diagnose and troubleshot computer hardware and software.
  • Fix computers, do inventory of computers, run cables.
  • Show more

Hardware technician example responsibilities.

  • Manage resource allocation and work scheduling for UNIX restatement administrators across all the shifts.
  • Manage all customer network equipment including routers, switches, WLC's, AP's, and firewalls.
  • Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
  • Work to troubleshoot OS and hardware issue on many computers and peripherals.
  • Test and troubleshoot: reset bios and perform power-on-self-test on servers and PCs, perform power on tests on various electronics.
  • Update LAN spreadsheets with appropriate computer information.
  • Show more

Computer technician vs hardware technician skills

Common computer technician skills
  • Customer Service, 13%
  • Desk Support, 8%
  • Network Printers, 6%
  • Computer System, 6%
  • Technical Support, 6%
  • Laptop Computers, 5%
Common hardware technician skills
  • Customer Service, 6%
  • Technical Support, 5%
  • Network Printers, 5%
  • Desktop Support, 5%
  • Test Equipment, 4%
  • Switches, 4%

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