Customer account technician vs medical sales representative

The differences between customer account technicians and medical sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a customer account technician and a medical sales representative. Additionally, a customer account technician has an average salary of $88,840, which is higher than the $74,079 average annual salary of a medical sales representative.

The top three skills for a customer account technician include business development, customer accounts and video products. The most important skills for a medical sales representative are patients, medical sales, and customer service.

Customer account technician vs medical sales representative overview

	Customer Account Technician	Medical Sales Representative
Yearly salary	$88,840	$74,079
Hourly rate	$42.71	$35.61
Growth rate	4%	4%
Number of jobs	64,166	206,149
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 82%
Average age	47	47
Years of experience	2	2

Customer account technician vs medical sales representative salary

Customer account technicians and medical sales representatives have different pay scales, as shown below.

	Customer Account Technician	Medical Sales Representative
Average salary	$88,840	$74,079
Salary range	Between $51,000 And $153,000	Between $45,000 And $121,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	California
Best paying company	-	Intuitive Surgical
Best paying industry	-	Pharmaceutical

Differences between customer account technician and medical sales representative education

There are a few differences between a customer account technician and a medical sales representative in terms of educational background:

	Customer Account Technician	Medical Sales Representative
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 82%
Most common major	Criminal Justice	Business
Most common college	SUNY Farmingdale	University of Pennsylvania

Customer account technician vs medical sales representative demographics

Here are the differences between customer account technicians' and medical sales representatives' demographics:

	Customer Account Technician	Medical Sales Representative
Average age	47	47
Gender ratio	Male, 44.9% Female, 55.1%	Male, 51.3% Female, 48.7%
Race ratio	Black or African American, 4.0% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.4% White, 72.7% American Indian and Alaska Native, 0.2%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.3% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between customer account technician and medical sales representative duties and responsibilities

Customer account technician example responsibilities.

Close patient contact, appropriate decision-making concerning patient financial affairs and coordination between patients and third-party sponsorship for further financial assistance.
Educate customers throughout the resolution process, and recommend other XFINITY products and services base on their needs.
Promote the full range of products with focus on video, high -speed internet, phone and XFINITY home services.

Medical sales representative example responsibilities.

Lead the sales team in number of CPAP's sell monthly.
Work closely with manage care plans, Medicare and Medicaid to ensure full coverage of all products in portfolio
Follow policies and procedures to accomplish responsibilities including following HIPAA regulations.
Develop customer relationships and achieve sales objectives for product portfolio consisting of CNS products.
Present clinical information and lead discussions on various types of treatment for hypertension and acute coronary syndrome.
Utilize CRM database to manage and track prospect interaction to ensure accurate documentation of window requirements and ongoing communication.

Customer account technician vs medical sales representative skills

Common customer account technician skills

Business Development, 88%
Customer Accounts, 4%
Video Products, 2%
Customer Interest, 2%
Inbound Calls, 2%
Payment Arrangements, 1%

Common medical sales representative skills

Patients, 17%
Medical Sales, 16%
Customer Service, 9%
Sales Territory, 6%
Product Knowledge, 6%
Ventilation, 5%

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Customer Account Technician
Customer Account Technician vs Medical Sales Representative

Updated January 8, 2025

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