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Customer development manager vs director, learning and development

The differences between customer development managers and directors, learning and development can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a customer development manager and a director, learning and development. Additionally, a director, learning and development has an average salary of $92,733, which is higher than the $91,979 average annual salary of a customer development manager.

The top three skills for a customer development manager include customer service, POS and java. The most important skills for a director, learning and development are human resources, training programs, and project management.

Customer development manager vs director, learning and development overview

Customer Development ManagerDirector, Learning And Development
Yearly salary$91,979$92,733
Hourly rate$44.22$44.58
Growth rate7%7%
Number of jobs90,25272,265
Job satisfaction--
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 69%
Average age4545
Years of experience44

What does a customer development manager do?

A customer development manager is responsible for planning and coordinating product sales to ensure that the customers' needs are met consistently and constantly. It is your job to look for growth opportunities, understand customers, categories, and consumers to increase sales, and coordinate with other departments to fulfill the needs of customers. As a customer development manager, you will be responsible for creating sales proposals and overseeing target customers in a bid to achieve KPIs and sales targets. Additionally, you are also expected to communicate with vendors to ensure that products are delivered on time.

What does a director, learning and development do?

A director of learning and development is primarily in charge of spearheading efforts to improve the workforce in a company. Their responsibilities revolve around conducting strategies to find out areas that need improvement, coordinating with departments and staff, producing various training programs that will sharpen the employee's skills, and crafting skills assessment activities. There are also instances when a director must create progress reports and presentations, manage schedules, and liaise with clients and stakeholders. Furthermore, as the director, it is essential to implement the policies and guidelines of the company.

Customer development manager vs director, learning and development salary

Customer development managers and directors, learning and development have different pay scales, as shown below.

Customer Development ManagerDirector, Learning And Development
Average salary$91,979$92,733
Salary rangeBetween $66,000 And $127,000Between $61,000 And $138,000
Highest paying CityBeaverton, ORSan Francisco, CA
Highest paying stateConnecticutCalifornia
Best paying companyGCP Applied TechnologiesGoogle
Best paying industryEducationFinance

Differences between customer development manager and director, learning and development education

There are a few differences between a customer development manager and a director, learning and development in terms of educational background:

Customer Development ManagerDirector, Learning And Development
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversityNorthwestern University

Customer development manager vs director, learning and development demographics

Here are the differences between customer development managers' and directors, learning and development' demographics:

Customer Development ManagerDirector, Learning And Development
Average age4545
Gender ratioMale, 61.4% Female, 38.6%Male, 42.4% Female, 57.6%
Race ratioBlack or African American, 9.8% Unknown, 5.5% Hispanic or Latino, 16.6% Asian, 4.2% White, 63.3% American Indian and Alaska Native, 0.5%Black or African American, 11.1% Unknown, 5.6% Hispanic or Latino, 14.9% Asian, 4.5% White, 63.5% American Indian and Alaska Native, 0.5%
LGBT Percentage18%18%

Differences between customer development manager and director, learning and development duties and responsibilities

Customer development manager example responsibilities.

  • Lead a cross-functional team to build HRIS project into the Rollins CRM system.
  • Standardize an SDLC process to better manage how projects are develop, test, and release.
  • Manage all promotions, account updates, and division sign-offs on POS, racks, shippers, etc.
  • Manage all design, front end / UI coding, marketing, and multimedia tasks, across all of the projects.
  • Manage and monitor customer promotional activity and trade spending to ensure strategic alignment and maximum ROI.
  • Develop web pages, using HTML, CSS, and JavaScript.
  • Show more

Director, learning and development example responsibilities.

  • Manage RFP process to identify best-in-class e-Learning development providers.
  • Lead the implementation of eLearning courses design to support trainer certification process.
  • Base on results, ask to serve in newly create CLO role.
  • Maintain accurate training records and documentation to report ROI statistics.
  • Increase organizational commitment to development of human capital, and increase ROI of programs and initiatives.
  • Customize eLearning curricula base on role - individual contributor-, manager-, and senior manager-level courses.
  • Show more

Customer development manager vs director, learning and development skills

Common customer development manager skills
  • Customer Service, 13%
  • POS, 11%
  • Java, 6%
  • JavaScript, 5%
  • HTML, 4%
  • Data Analysis, 4%
Common director, learning and development skills
  • Human Resources, 7%
  • Training Programs, 6%
  • Project Management, 6%
  • Instructional Design, 5%
  • Blended Learning, 4%
  • Learning Management System, 4%

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