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The differences between customer development managers and directors, learning and development can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a customer development manager and a director, learning and development. Additionally, a director, learning and development has an average salary of $92,733, which is higher than the $91,979 average annual salary of a customer development manager.
The top three skills for a customer development manager include customer service, POS and java. The most important skills for a director, learning and development are human resources, training programs, and project management.
| Customer Development Manager | Director, Learning And Development | |
| Yearly salary | $91,979 | $92,733 |
| Hourly rate | $44.22 | $44.58 |
| Growth rate | 7% | 7% |
| Number of jobs | 90,252 | 72,265 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 73% | Bachelor's Degree, 69% |
| Average age | 45 | 45 |
| Years of experience | 4 | 4 |
A customer development manager is responsible for planning and coordinating product sales to ensure that the customers' needs are met consistently and constantly. It is your job to look for growth opportunities, understand customers, categories, and consumers to increase sales, and coordinate with other departments to fulfill the needs of customers. As a customer development manager, you will be responsible for creating sales proposals and overseeing target customers in a bid to achieve KPIs and sales targets. Additionally, you are also expected to communicate with vendors to ensure that products are delivered on time.
A director of learning and development is primarily in charge of spearheading efforts to improve the workforce in a company. Their responsibilities revolve around conducting strategies to find out areas that need improvement, coordinating with departments and staff, producing various training programs that will sharpen the employee's skills, and crafting skills assessment activities. There are also instances when a director must create progress reports and presentations, manage schedules, and liaise with clients and stakeholders. Furthermore, as the director, it is essential to implement the policies and guidelines of the company.
Customer development managers and directors, learning and development have different pay scales, as shown below.
| Customer Development Manager | Director, Learning And Development | |
| Average salary | $91,979 | $92,733 |
| Salary range | Between $66,000 And $127,000 | Between $61,000 And $138,000 |
| Highest paying City | Beaverton, OR | San Francisco, CA |
| Highest paying state | Connecticut | California |
| Best paying company | GCP Applied Technologies | |
| Best paying industry | Education | Finance |
There are a few differences between a customer development manager and a director, learning and development in terms of educational background:
| Customer Development Manager | Director, Learning And Development | |
| Most common degree | Bachelor's Degree, 73% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | Northwestern University | Northwestern University |
Here are the differences between customer development managers' and directors, learning and development' demographics:
| Customer Development Manager | Director, Learning And Development | |
| Average age | 45 | 45 |
| Gender ratio | Male, 61.4% Female, 38.6% | Male, 42.4% Female, 57.6% |
| Race ratio | Black or African American, 9.8% Unknown, 5.5% Hispanic or Latino, 16.6% Asian, 4.2% White, 63.3% American Indian and Alaska Native, 0.5% | Black or African American, 11.1% Unknown, 5.6% Hispanic or Latino, 14.9% Asian, 4.5% White, 63.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 18% | 18% |