Customer sales leader vs floor supervisor

The differences between customer sales leaders and floor supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer sales leader and a floor supervisor. Additionally, a customer sales leader has an average salary of $42,005, which is higher than the $27,963 average annual salary of a floor supervisor.

The top three skills for a customer sales leader include team-oriented environment, customer service and brand management. The most important skills for a floor supervisor are sales floor, keep management, and product knowledge.

Customer sales leader vs floor supervisor overview

	Customer Sales Leader	Floor Supervisor
Yearly salary	$42,005	$27,963
Hourly rate	$20.19	$13.44
Growth rate	5%	-
Number of jobs	380,592	321,113
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 40%
Average age	43	43
Years of experience	6	6

What does a customer sales leader do?

A sales team leader oversees a sales team's daily performance with the aim to reach sales targets and ensure client satisfaction. They conduct market research and analysis, find clients and business opportunities, generate leads, recruit and train new members of the sales team, establish guidelines and schedules, set sales targets, delegate responsibilities, and coach team members. They may also work with managers and team members to develop sales plans and strategies.

What does a floor supervisor do?

A floor supervisor is personnel hired by the hospitality and retail establishments who provide a quality experience to guests by inspecting the guest area's cleanliness. To maintain freshness, a floor supervisor collaborates with a manager to deploy custodial staff and train new employees. A floor supervisor must be knowledgeable in booking and checking-in guests and resolve complaints using his/her conflict resolution skills. Also, a floor supervisor should have an associate's degree in hospitality management.

Customer sales leader vs floor supervisor salary

Customer sales leaders and floor supervisors have different pay scales, as shown below.

	Customer Sales Leader	Floor Supervisor
Average salary	$42,005	$27,963
Salary range	Between $35,000 And $50,000	Between $21,000 And $35,000
Highest paying City	-	Riverhead, NY
Highest paying state	-	New York
Best paying company	-	Aspen Snowmass
Best paying industry	-	Manufacturing

Differences between customer sales leader and floor supervisor education

There are a few differences between a customer sales leader and a floor supervisor in terms of educational background:

	Customer Sales Leader	Floor Supervisor
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	SUNY College of Technology at Delhi	SUNY College of Technology at Delhi

Customer sales leader vs floor supervisor demographics

Here are the differences between customer sales leaders' and floor supervisors' demographics:

	Customer Sales Leader	Floor Supervisor
Average age	43	43
Gender ratio	Male, 24.9% Female, 75.1%	Male, 48.8% Female, 51.2%
Race ratio	Black or African American, 8.8% Unknown, 4.7% Hispanic or Latino, 17.6% Asian, 7.1% White, 61.2% American Indian and Alaska Native, 0.7%	Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.9% White, 61.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	9%	9%

Differences between customer sales leader and floor supervisor duties and responsibilities

Customer sales leader example responsibilities.

Manage all lead activity for a specific vertical sales territory, identifying opportunities and engaging appropriate field sales representatives.
Train on POS systems, handling cash, and ringing out customers for various products and services.
Complete weekly payroll duties by evaluating expect payroll hours with actual hours used, complete necessary adjustments and submit payroll.
Train new associates on how to ring on the POS and following all proper cash wrap procedures per company guidelines.
Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs.
Solicit customers by upselling, advertising company-base credit accounts, and offering customize options.

Floor supervisor example responsibilities.

Evaluate daily job objectives and utilize knowledge of math, physics, and engineering to achieve the desired results.
Execute food preparation under rush conditions, consistently deliver excellent customer service, and maintain store cleanliness and personal hygiene requirements.
Perform opening and closing of store and POS, count funds and make bank deposits, generate sales reports.
Handle parking ticket transactions and complete daily business paperwork.
Regulate operations including cleanliness, organization, staffing and revenue requirements.
Receive and enter invoices into the computer and ensure accuracy of deliveries and paperwork.

Customer sales leader vs floor supervisor skills

Common customer sales leader skills

Team-Oriented Environment, 31%
Customer Service, 14%
Brand Management, 11%
Customer Sales, 9%
Product Knowledge, 5%
Merchandise Flow, 4%

Common floor supervisor skills

Sales Floor, 17%
Keep Management, 15%
Product Knowledge, 9%
Store Management, 6%
Develop Proficiency, 4%
Inventory Management, 4%

Customer Sales Leader vs. similar jobs

Customer Sales Leader related careers

Customer Sales Leader related jobs

What similar roles do

Zippia Careers
Sales Industry
Customer Sales Leader
Customer Sales Leader vs Floor Supervisor

Updated January 8, 2025

Browse sales jobs