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Customer sales leader vs retail sales lead

The differences between customer sales leaders and retail sales leads can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer sales leader and a retail sales lead. Additionally, a customer sales leader has an average salary of $42,005, which is higher than the $40,781 average annual salary of a retail sales lead.

The top three skills for a customer sales leader include team-oriented environment, customer service and brand management. The most important skills for a retail sales lead are math, sales floor, and retail sales.

Customer sales leader vs retail sales lead overview

Customer Sales LeaderRetail Sales Lead
Yearly salary$42,005$40,781
Hourly rate$20.19$19.61
Growth rate5%-
Number of jobs380,592442,994
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 42%
Average age4343
Years of experience66

What does a customer sales leader do?

A sales team leader oversees a sales team's daily performance with the aim to reach sales targets and ensure client satisfaction. They conduct market research and analysis, find clients and business opportunities, generate leads, recruit and train new members of the sales team, establish guidelines and schedules, set sales targets, delegate responsibilities, and coach team members. They may also work with managers and team members to develop sales plans and strategies.

What does a retail sales lead do?

Retail sales leads are responsible for the recruitment and training of new sales team members, assisting the management in selling products, and creating sales reports. Some duties and responsibilities of a retail sales lead include customer services such as answering inquiries and complaints, providing assistance and product information, suggesting items and opinions. Such experiences are an advantage for them to be promoted if they perform their tasks effectively and efficiently.

Customer sales leader vs retail sales lead salary

Customer sales leaders and retail sales leads have different pay scales, as shown below.

Customer Sales LeaderRetail Sales Lead
Average salary$42,005$40,781
Salary rangeBetween $35,000 And $50,000Between $27,000 And $59,000
Highest paying City-Bellevue, NE
Highest paying state-Rhode Island
Best paying company-Microsoft
Best paying industry-Professional

Differences between customer sales leader and retail sales lead education

There are a few differences between a customer sales leader and a retail sales lead in terms of educational background:

Customer Sales LeaderRetail Sales Lead
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 42%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Customer sales leader vs retail sales lead demographics

Here are the differences between customer sales leaders' and retail sales leads' demographics:

Customer Sales LeaderRetail Sales Lead
Average age4343
Gender ratioMale, 24.9% Female, 75.1%Male, 46.4% Female, 53.6%
Race ratioBlack or African American, 8.8% Unknown, 4.7% Hispanic or Latino, 17.6% Asian, 7.1% White, 61.2% American Indian and Alaska Native, 0.7%Black or African American, 8.5% Unknown, 4.6% Hispanic or Latino, 18.0% Asian, 6.8% White, 61.4% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between customer sales leader and retail sales lead duties and responsibilities

Customer sales leader example responsibilities.

  • Manage all lead activity for a specific vertical sales territory, identifying opportunities and engaging appropriate field sales representatives.
  • Train on POS systems, handling cash, and ringing out customers for various products and services.
  • Complete weekly payroll duties by evaluating expect payroll hours with actual hours used, complete necessary adjustments and submit payroll.
  • Train new associates on how to ring on the POS and following all proper cash wrap procedures per company guidelines.
  • Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs.
  • Solicit customers by upselling, advertising company-base credit accounts, and offering customize options.

Retail sales lead example responsibilities.

  • Support payroll, company administration, managing of multiple location including schedules and projects.
  • Manage reports for data analysis including monetary reconciliation, payroll, and client tracking.
  • Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
  • Train new employees to operate POS systems, activation programs, and communicate with customer service via phone or online methods.
  • Sanitize pet washes, clean store, take stock of pet supply items.
  • Create and execute numerous projects using PowerPoint to help develop a staff phone directory.
  • Show more

Customer sales leader vs retail sales lead skills

Common customer sales leader skills
  • Team-Oriented Environment, 31%
  • Customer Service, 14%
  • Brand Management, 11%
  • Customer Sales, 9%
  • Product Knowledge, 5%
  • Merchandise Flow, 4%
Common retail sales lead skills
  • Math, 13%
  • Sales Floor, 11%
  • Retail Sales, 11%
  • Cash Handling, 8%
  • Product Knowledge, 7%
  • Customer Service, 6%