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Customer sales leader vs senior sales associate

The differences between customer sales leaders and senior sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a senior sales associate has an average salary of $53,906, which is higher than the $42,005 average annual salary of a customer sales leader.

The top three skills for a customer sales leader include team-oriented environment, customer service and brand management. The most important skills for a senior sales associate are customer service, product knowledge, and phone calls.

Customer sales leader vs senior sales associate overview

Customer Sales LeaderSenior Sales Associate
Yearly salary$42,005$53,906
Hourly rate$20.19$25.92
Growth rate5%-
Number of jobs380,592420,823
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 54%
Average age4341
Years of experience6-

What does a customer sales leader do?

A sales team leader oversees a sales team's daily performance with the aim to reach sales targets and ensure client satisfaction. They conduct market research and analysis, find clients and business opportunities, generate leads, recruit and train new members of the sales team, establish guidelines and schedules, set sales targets, delegate responsibilities, and coach team members. They may also work with managers and team members to develop sales plans and strategies.

What does a senior sales associate do?

A senior sales associate is responsible for overseeing the operations in a retail establishment's sales floor. They reach out to customers and respond to inquiries, help them obtain the product they are looking for, or recommend other goods should it be necessary. As a senior sales associate, they are in charge of mentoring less experienced colleagues and shaping them into more competent workforce members. They must also implement sales policies and regulations, devise strategies to reach sales targets, find new opportunities to strengthen client base, produce reports, and maintain inventory.

Customer sales leader vs senior sales associate salary

Customer sales leaders and senior sales associates have different pay scales, as shown below.

Customer Sales LeaderSenior Sales Associate
Average salary$42,005$53,906
Salary rangeBetween $35,000 And $50,000Between $22,000 And $128,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Goldman Sachs
Best paying industry-Pharmaceutical

Differences between customer sales leader and senior sales associate education

There are a few differences between a customer sales leader and a senior sales associate in terms of educational background:

Customer Sales LeaderSenior Sales Associate
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 54%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at Delhi-

Customer sales leader vs senior sales associate demographics

Here are the differences between customer sales leaders' and senior sales associates' demographics:

Customer Sales LeaderSenior Sales Associate
Average age4341
Gender ratioMale, 24.9% Female, 75.1%Male, 46.3% Female, 53.7%
Race ratioBlack or African American, 8.8% Unknown, 4.7% Hispanic or Latino, 17.6% Asian, 7.1% White, 61.2% American Indian and Alaska Native, 0.7%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 19.8% Asian, 7.4% White, 56.3% American Indian and Alaska Native, 0.6%
LGBT Percentage9%7%

Differences between customer sales leader and senior sales associate duties and responsibilities

Customer sales leader example responsibilities.

  • Manage all lead activity for a specific vertical sales territory, identifying opportunities and engaging appropriate field sales representatives.
  • Train on POS systems, handling cash, and ringing out customers for various products and services.
  • Complete weekly payroll duties by evaluating expect payroll hours with actual hours used, complete necessary adjustments and submit payroll.
  • Train new associates on how to ring on the POS and following all proper cash wrap procedures per company guidelines.
  • Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs.
  • Solicit customers by upselling, advertising company-base credit accounts, and offering customize options.

Senior sales associate example responsibilities.

  • Manage organizational standards, cleanliness of store and safety procedures/policies; manage and maintain store appearance, provide exceptional customer service.
  • Operate POS and administrative computer systems.
  • Receive new product and incorporate it into current inventory via POS inventory management system.
  • Maintain retail garden center through daily cleanliness and product up-keep and display including pruning/dead-heading product.
  • Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
  • Demonstrate strong leadership, communication and supervisory skills by providing coaching and feedback to maximize individual and store performance.

Customer sales leader vs senior sales associate skills

Common customer sales leader skills
  • Team-Oriented Environment, 31%
  • Customer Service, 14%
  • Brand Management, 11%
  • Customer Sales, 9%
  • Product Knowledge, 5%
  • Merchandise Flow, 4%
Common senior sales associate skills
  • Customer Service, 17%
  • Product Knowledge, 10%
  • Phone Calls, 9%
  • Customer Satisfaction, 8%
  • Cleanliness, 6%
  • PowerPoint, 6%