Customer Service Advisor
Customer service advocate job in Amarillo, TX
AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Customer Service department as a Customer Service Advisor.
Customer Service Advisors
have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base.
Customer Service Advisor Job Responsibilities
Handle inbound sales, customer service, billing and repair issues.
Have a thorough understanding of all products offered to ensure that you are comfortable and confident with any issues that arise to help customers.
Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers.
Follow guidelines set up for proper call handling processes and procedures.
Achieve quality metrics through Quality Assurance guidelines.
Make outbound calls to customers to help gather information as necessary to resolve issues.
Sell residential product offerings to inbound callers while following correct sales procedures.
All other duties as assigned.
Requirements
Candidates must be a proven customer support professional with at least two years of call center experience.
Must also possess a high level of energy and motivation.
Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential.
Telecommunications experience is a plus.
Must have a high school diploma.
Spanish speaking preferred
Benefits
We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
Customer Service
Customer service advocate job in Amarillo, TX
Job DescriptionSalary:
Business is booming!!
Looking for smiling faces to offer excellent customer service and assist with garment handling before and after the garments are cleaned and pressed.
Duties include, but are not limited to, greeting customers, handling drop-offs and pickups, creating invoices for incoming orders, and keeping your work space clean on a daily basis. If you have a great attitude and want to be a part of our business, we encourage you to apply. We are family owned and operated business and our employees are like family! We are hiring for both part time and full time! You can apply here, on our website at **************************** in person at any of our locations.
Customer Care Center Associate
Customer service advocate job in Amarillo, TX
The Customer Care Center Associate receives and responds to customer inquiries by phone while maintaining tight control of customer identity and privacy. The Customer Care department complies with all legal and regulatory guidelines related to Call Center operation and specific customer transactions. The Customer Care Associate improves customer service by obtaining resolution to customer issues or concerns in a timely manner. The Customer Care Center Associate evaluates cross selling opportunities by referring customers to other departments within the bank.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Answer incoming phone calls from customers regarding all types of Retail Accounts. This duty is performed daily, about 10% of the time.
2. Quote CD Rates, loan payoffs and resolve loan general questions. This duty is performed daily, about 5% of the time.
3. Maintain a thorough understanding of marketing promotions and bank products. This duty is performed daily, about 10% of the time.
4. Review complaints, issues or concerns and refer customers to other bank personnel. This duty is performed as needed, about 10% of the time.
5. Take information and perform maintenance on check orders, internet and telephone banking, ATM/debit cards. This duty is performed daily, about 10% of the time.
6. Review, research and process limited refund decisions. This duty is performed as needed, about 5% of the time.
7. Perform research on Bankway for customer inquiries. This duty is performed daily, about 5% of the time.
8. Identify cross selling opportunities through customer interactions. This duty is performed daily, about 5% of the time.
9. Verify and complete telephone transfer of funds and stop payment requests. This duty is performed daily, about 10% of the time.
10. File Debit Card, Zelle, Bill pay and ACH disputes. This duty is performed daily, about 5% of the time.
11. Request EBanking adds and updates. This duty is performed daily, about 5% of the time.
12. Request Debit Card Limit Increases. This duty is performed daily, about 5% of the time.
13. Research and assist with Bill Pay trouble shooting. This duty is performed daily, about 5% of the time.
14. Maintain a daily call log of each call taken. This duty is performed daily, about 5% of the time.
15. Adhere to assigned work schedule and remain flexible for shifts that include the hours of 7 am - 7 pm Monday - Friday and 8 am - 2 pm on Saturdays. This duty is performed daily, about 5% of the time.
16. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly.
17. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
18. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Basic: 10-Key, Accounting, Alphanumeric Data Entry, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing
WORKING CONDITIONS
Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking, pushing, carrying, or lifting. May involve some travel and/or work is at times, in the evening or during the night hours.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Highly repetitive, low physical. Highly repetitive type of work which requires concentration in the performance of tasks for consistent time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to sit, use hands to finger, handle, or feel, talk or hear; occasionally required to stand, walk. The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
* 1 year experience in Customer Service, Call Center experience preferred but not required
* 1 year experience using personal computers
* Experience using Microsoft Office products
* Proficient telephone skills
* Ability to sit for long periods
* Knowledge of bank products, policies/procedures is preferred, but not required
Insurance Client Service Specialist
Customer service advocate job in Amarillo, TX
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
Fairly Group, a division of EPIC Insurance Brokers, specializing in risk management and insuring clients in the sports and entertainment industries.
We are seeking a detail-focused individual with prior experience handling transactional documents to join our Risk Consulting team as a Customer Service Specialist. This entry-level role will be part of an internal team responsible for intake, processing and review of injury reports and medical bills on behalf of our clients. This is a key role within our team that requires high attention to detail, accuracy, sense of urgency, and reliable communication skills. This role provides top-notch client support as well as day-to-day support of the team.
LOCATION: Amarillo, TX, in office 5 days a week
WHAT WE ARE LOOKING FOR:
* Strong administrative skills and high attention to detail/accuracy.
* Candidates with strong, professional communication skills - both written and verbal. Ideal candidates can successfully pivot between providing detailed and accurate written communication, as well as picking up the phone and having a detailed verbal conversation.
* Candidates who adapt well to priority changes, deadlines, and consistently are quick to respond to/or acknowledge communications (both from internal and external sources).
* Curiosity and eagerness to learn. Knowledge of workers' compensation's billing and reimbursement is helpful to have but not required. The team can teach the important aspects of the industry, but ideal candidates will love learning, be a self-starter and enjoy variety in their work.
* Positive and outgoing disposition, eager to work as a team but also functions well working independently.
WHAT YOU'LL DO:
A detailed list of job duties includes (but is not limited to):
* Receive, set up and track injury reports in internal Claim System.
* Review medical bills for accuracy and process them efficiently for bill review or negotiation.
* Effective and timely communication with all clients - via email and telephone regarding questions about claims submissions, bill status, reimbursement amounts and general inquiries.
* Work and interface with insurance carrier and third-party administrator claims adjusters as well as other ancillary vendors and medical providers as related to medical billing.
* Receive and process physical mail into internal system.
* Submit and receive data related to injured worker Medicare eligibility.
* Participate in occasional telephonic claim review calls with team members and clients.
WHAT YOU WILL BRING:
* Minimum of 2 years of professional experience working in a fast-paced, administrative role.
* Experience working with Worker's' Compensation claims or billing is highly preferred but not required.
* Excellent organizational, interpersonal and communication skills.
* Good problem-solving skills and critical thinking skills.
* Ability to work in a fast-paced environment and deliver results to meet timelines.
* Ability to be discreet and maintain the security of customer information.
* Proficient in Microsoft Office Suite, in particular Outlook, Excel, Word and PowerPoint
COMPENSATION:
The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer:
* Generous Paid Time off
* Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
* Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
* Generous employee referral bonus program of $1,500 per hired referral
* Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
* Employee Resource Groups: Women's Coalition, EPIC Veterans Group
* Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
* Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
* Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
* 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
* EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
* We're in the top 10 of property/casualty agencies according to "Insurance Journal"
To learn more about EPIC, visit our Careers Page: ************************************************
EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at: *******************************************************************************************
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-AT1
(3285)
Auto-ApplyCustomer Relations Representative - State Farm Agent Team Member
Customer service advocate job in Amarillo, TX
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Relations Representative - State Farm Agent Team Member
Customer service advocate job in Amarillo, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
About our Agency:
Our agency has proudly served the Amarillo, TX community since 2013, backed by over two decades of experience with State Farm in various roles. Im a West Texas native and graduate of Wayland Baptist University with a B.S. in Business Management, as well as a proud mom of two and a big sports fan.
Together, my team and I bring more than 45 years of combined State Farm experience. We are an Amarillo BBB Accredited Business and have earned prestigious State Farm recognitions, including Honor Club and Chairmans Circle.
We operate in a fast-paced, high-energy, and competitive environmentbut were also a tight-knit group that knows how to have fun. Im passionate about developing talent, and I dedicate time to mentoring and coaching my team to succeed. If you're a motivated professional with a passion for helping others and you're ready to grow your career, wed love to hear from you.
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Relations Representative - State Farm Agent Team Member
Customer service advocate job in Amarillo, TX
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Client Services Specialist
Customer service advocate job in Amarillo, TX
The Client Services Specialist is responsible for marketing and sales, enrollment facilitation and administrative duties including preparing spreadsheets and marketing materials, preparing memorandum, emails and other communications in support of the regional sales manager and the West Texas sales team. Additionally, from time to time they will source, develop, soft sell, promote, market and administer insurance products and administrative services of FFGA. The CSS collaborates with internal and external clients to facilitate billing, bill reconciliation, and generate payroll reports, as well as develop client relationships and the company's benefit & CRM system. This position will work with school districts in the K-12 market assisting the sales team with providing product options in core and voluntary benefits.
Qualifications
* Must have Group One Life and Health License or be able to obtain in 90 days.
* 2 years proven track record in customer service.
* 2 years of Administrative Assistant experience.
* Willing to travel 40% of the time in and out of assigned territory with overnight stays.
* Strong customer service skills and a proven track record of handling sensitive client information.
* Must have proven oral & written communication, as well as presentation skills through work.
* Must have strong knowledge and work experience using Excel, Word & Outlook.
* High school diploma required or equivalency required (GED).
Preferred Qualifications
* 2 years experience working with benefits (medical, dental, vision, prescription drug service and retirement plans).
* Bachelor's Degree from an accredited university.
* Knowledge of general benefit plan terminology highly preferred.
* Knowledge of the K-12 market benefits highly preferred.
Must be able to obtain and maintain security clearances and successfully complete a thorough background check.
EQUAL OPPORTUNITY EMPLOYER
Customer Relations Representative - State Farm Agent Team Member
Customer service advocate job in Amarillo, TX
Job DescriptionBenefits:
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Michael Fox - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Part-Time Employee Experience Substitute
Customer service advocate job in Amarillo, TX
Primary Purpose:
To support the Region 16 Education Service Center (ESC) by providing administrative assistance accurately and efficiently to ensure quality results in a professional and timely manner.
Qualifications:
Education/Certification
High School diploma or GED required
Skills
Two years job-related experience required
Required proficiency in Microsoft Office Suite, spelling, punctuation, and grammar
Skilled in general office procedures including answering telephone, filing, data entry, and maintaining an organized workspace
Must be service-oriented, a team player, self-motivated, and responsible to complete all assignments
Exhibits tact and relates well to people
Ability to handle multiple tasks under pressure with ease
Projects a positive, professional, organizational image through in-person and phone interaction with customers
Working Conditions:
Tools/Equipment Used: Standard office equipment including personal computer and peripherals
Posture: Must be physically able to tolerate prolonged sitting, frequent standing; occasional bending/stooping, pushing/pulling, twisting, and standing
Motion: Must be physically able to tolerate frequent standing and walking, repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching, occasional driving
Lifting: Must be physically able to tolerate regular light lifting and carrying (less than 15 pounds); may require occasional heavy lifting and carrying (45 pounds or more)
Environment: Must be physically able to work inside; tolerate frequent districtwide travel and occasional statewide travel; regular exposure to noise
Mental Demands: Must be able to work with frequent interruptions; maintain emotional control under stress; work prolonged or irregular hours on occasion
Regular Attendance is an essential function
Major Responsibilities and Duties:
Provides front-desk and reception coverage on an as-needed/substitute basis when primary staff are absent, including routing calls, greeting visitors, and directing deliveries.
Performs related reception duties during coverage periods, such as managing Lost and Found entries, basic mailroom tasks, and postage/cash box support.
Performs general Administrative Assistant duties, including the handling of correspondence, answering telephones, accurately recording messages and service requests, and filing material in a retrievable system.
Prepares correspondence, reports, required forms, registrations, copying, printing, and mailings.
Assists in the completion of projects including binding, collating, addressing, and distributing final projects and reports.
Maintains files and records as assigned.
Proofreads communications for content, style, grammar, and spelling errors.
Conducts full New Hire Orientation and provides complete onboarding support when the Onboarding and Talent Development Specialist is absent.
Provides clerical HR support as directed, such as file conversions, faxes, and routine organizational chart or system updates.
Maintains professional relationships with clients and vendors.
Assists other Administrative Assistants as needed.
Maintains a functioning cell phone and is accessible through this phone as deemed appropriate by the service area director.
Reports for work ready to perform responsibilities.
Performs duties that directly and/or indirectly impact student performance in Region 16.
Maintains a professional level of confidentiality regarding all ESC matters.
Supports the mission, goals, and objectives of the ESC strategic plan.
Upholds and adheres to safety rules and policies of the ESC safety program.
Performs professional responsibilities as required by ESC policies, processes, and procedures.
Manages time, calendar, and job responsibilities to meet deadlines.
Meets proficiency levels of required technology skills as outlined by the supervisor.
Incorporates appropriate technology in daily work and exhibits continual growth in technologies as outlined by supervisor.
Performs other duties as assigned.
Supervisory Responsibilities:
Supervises and evaluates the performance of the following:
None
Customer Service Representative
Customer service advocate job in Amarillo, TX
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $16.04 - $18.07 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
Auto-ApplyRetail Customer Sales & Service Representatives: Entry Level - PAID TRAINING - Grow into Management
Customer service advocate job in Amarillo, TX
LDP Entertainment Solutions is a high energy promotional marketing firm in the Amarillo, TX area. We specialize in retail brand management and client acquisition. All representatives are cross trained in marketing and sales through events, promotions, product launches and demonstrations. LDP Entertainment Solutions's focus is to grow the territory and promote representatives from within to aid in the territory management and training of future business partners.
Job Description
** NO DOOR TO DOOR, NO BUSINESS TO BUSINESS AND NO TELEMARKETING**
The Power of More
Join a community of trailblazers who are changing the way people live. Take advantage of a stellar training program that will propel your career forward in record time. Connect with a tight-knit network of men and women who are just as passionate about the environment as they are about reaching -- and surpassing -- their career goals.
When you join the Power team at LDP Entertainment Solutions -- more than 1,300 strong and growing -- you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders as we expand nationwide. Most important, you'll have the opportunity to earn three times more than the average sales representative in other industries.
You won't have to cold call a single person. You will be trained to give a 20-year proven customer service and sales presentation to pre-qualified leads that are actually looking for the products we sell. If you have a passion for customer service and sales, the drive to succeed, the skills to communicate and the desire to win, welcome home.
It's decision time. So decide to earn more, give more, and grow more.
Retail Customer Service and Retail Sales Representatives:
A full-time W-2 inside sales position, your role will be to develop relationships with pre-qualified prospective and existing customers.
Prior to your first interaction with prospective customers, 75% of the legwork has been done for you. We have a very rigorous pre-qualification process that ensures we are putting our sales reps in the best possible position to succeed.
Your only focus has to be on your career. We only ask you to learn our primary product lines, stay true to your training and deliver a proven sales presentation to consumers that truly need what you offer.
Primary job responsibilities include:
Delivery of interactive customer service and sales presentations on electronics and entertainment services to decision makers.
Participation in ongoing customer service and sales training and coaching camps on a weekly basis.
Team building and mentorship
Strategic presentation development
Business and management development
Qualifications
Highly developed interpersonal, organizational and communication skills
Ability to speak publicly with confidence and poise
Strong sense of ambition, self-motivation and self-discipline
Ability to work both independently and in a team setting
Naturally outgoing and articulate individual who thrives in social settings
Previous sales experience preferred
BA/BS preferred
Salary and Benefits:
Monthly opportunities for performance-based non-monetary rewards, such as luxury vacations, high-end electronics, gift cards and tickets to concerts and sporting events
Insurance plans and paid vacation days available after 90 Days
Access to paid training classes to develop your professional skill sets
A dynamic social program filled with can't miss events, parties, and activities, including an annual bonus in the form of a company trip to a Mexico, Jamaica or Puerto Rico each November for you and a significant other.
Apply here or on our website!
*********************************
Additional Information
All your information will be kept confidential according to EEO guidelines.
Service Advisor
Customer service advocate job in Amarillo, TX
Job Details AMARILLO - Amarillo, TX Full Time None DayDescription
The Service Advisor will interview customers and write down symptoms with their truck, enter data into the business system correct, coordinate incoming repairs with the service supervisor, invoice customer tickets, keep customers informed about current status repairs.
HLAs HIGH LEVERAGE ACTIVITIES (focus actions that will return the highest impact):
· Determines vehicle condition by conducting inspections and diagnostic test; identifying worn and damaged parts.
· Keeps equipment available for use by completing preventive maintenance schedules; installing component and part upgrades; controlling corrosion; and completing winterization procedures.
KEY RESPONSIBILITIES AND PERFORMANCE MEASURES:
· Interview customers about issues with their vehicle, get information from the vehicle and enter into the business system.
· Communicate with the service supervisor about incoming jobs.
· Coordinate job status and quotes with customers.
· Invoice customer pay tickets and prepare warranty repairs.
· Open the building and parking lot in the morning and close both in the evenings.
· Maintains safe and secure environment by following safety and security standards and procedures; complying with codes.
· Other duties assigned by manager.
QUALIFICATIONS AND EXPERIENCE:
· Strong written / verbal communication skills required.
· Ability to work and learn independently.
· Ability to use various computer software in Window environment.
· One to three years of experience in customer service.
· High school diploma or equivalent.
· Commercial Valid Drivers License required.
PHYSICAL AND ENVIRONMENTAL CONDITIONS:
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms.
NOTE: This Position Profile is not intended to be an all-inclusive. Employee may perform other related duties as required to meet the on-going needs of the company. The Position Profile is intended to describe the general nature and level of work being performed by individuals assigned to this job. It is not an exhaustive listing of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. Management reserves the right to revise the job or to require that other tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technological development.
Automotive Customer Service Assistant
Customer service advocate job in Amarillo, TX
McGavock Nissan of Amarillo is looking for an enthusiastic, outgoing, eager to learn Automotive customer Service Assistant. This is a full time position with some Saturdays required. Job duties include contacting customers to check in on their service experience as well as work closely with management on KPI scores as well as making calls to obtain OEM surveys. As the service assistant you will also be working closely with our service advisors taking inbound calls, scheduling appointments for customers, and working with advisors to get questions answered. As the service assistant you will be trained on many areas of service to best assist what needs to be done. We are looking for someone who is a team player, ready to help, and most importantly tackle the task at hand everyday!
Customer Service Representative Compensation and Benefits:
Competitive Pay
Health Insurance
PTO & Sick Leave
401(K)
Customer Service Representative Responsibilities:
Meet and greet customers in a professional manner in-person & on the phone
Process payments, invoice and other miscellaneous duties as needed
Provide basic information to callers who have general inquiries
Customer Service Representative Requirements:
Excellent communication and organizational skills
Ability to work effectively with customers and employees while handling multiple tasks simultaneously
McGavock Nissan is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplyFood Customer Service Specialist
Customer service advocate job in Amarillo, TX
Food Customer Service SpecialistLocation: BSA HOSPITAL - 99522001Workdays/shifts: Afternoon/evenings - varying days. More details will be provided during the interview process. Employment Type: Full-time Pay Range: $15. 00 per hour - $16. 24 per hour Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact.
You belong in a company that allows you to act with purpose and thrive in your own way.
What You'll Do: As a Food Customer Service Specialist at Sodexo, you are a warm-welcomer and experience ambassador.
Your dedication to customer service brings a smile and makes a meaningful impact on others.
Responsibilities include:May work in either food or facilities operation.
Handle customer service interactions through either face-to-face, email or telephone communications.
May also be required to record and document various client interactions for management follow-up.
Attends work and shows for scheduled shift on time with satisfactory regularity Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
What You Bring:Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.
0 - 2 years of related experience Link to full Job description What We Offer: Flexible and supportive work environment, so you can be home for life's important moments.
Access to ongoing training/development and advancement opportunities to turn your job into a career Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.
In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free "shift" meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.
Link to benefits summary Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for.
However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location.
We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process.
Who we are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Should you need assistance with the online application process, please complete this form.
Client Service Specialist
Customer service advocate job in Amarillo, TX
Who We Are At Corebridge Financial, we believe action is everything. That's why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.
We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:
We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners.
We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders.
We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.
Who You'll Work With
Corebridge Financial makes a tremendous difference in people's lives. We help people plan to protect the future they envision and make decisions during the most difficult moments through the solutions and services we provide. Corebridge Financial brings together a broad portfolio of retirement, life, and institutional products offered through an extensive distribution network. With our customer-focused service, breadth of product expertise, deep distribution relationships, and world-class team of talented employees who are passionate about what they do, we provide solutions for a brighter future.
Responsibilities
Primary point of contact for high-value client groups, delivering exceptional service to clients and financial advisors.
Manage end-to-end payroll processing, ensuring accuracy, compliance, and timely submissions.
Proactively resolve payroll issues, conduct detailed audits, and coordinate with internal and external partners to deliver seamless, white-glove service.
Strong learning agility to navigate various billing cycles and file formats.
Be passionately curious while researching appropriate solutions for our internal and external customers.
Enjoy helping others. You will be assisting our clients with a variety of different complex transactions. You are aware and have a deep understanding that Corebridge Financial provides a customer service experience that is industry leading.
Excel at analyzing large volumes of data with an extreme attention to detail to ensure compliance and quality.
Strive to meet production and quality goals by processing transactions timely and accurately.
Communicate with different Corebridge Financial departments to ensure information is being processed accurately is essential for success.
Set up your own home office and work remotely with minimal frustration and supervision. Tools and equipment are provided. Your self-motivation, dependability, and responsibility are expected.
Skills and Qualifications
High School Diploma or GED from an accredited institution required/college degree preferred.
Ability to work successfully in a structured fast paced team environment.
Excellent communication skills, both oral and written.
Proficient with MS Office and strong professional typing skills required. Strong Excel skills ability to sort data, filters, and formatting cells.
Ability to learn new software applications, open to experimentation with digital tools, ability to use dual monitors, and researching with an analytical and curious.
Work Location
This position is based in Corebridge Financial's Amarillo, TX office which gives colleagues the benefits of working both in an office and remotely.
This position is currently designated as remote.
#LI-ST1
Why Corebridge?
At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.
Benefit Offerings Include:
Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
Employee Assistance Program: Confidential counseling services and resources are available to all employees.
Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.
Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.
We are an Equal Opportunity Employer
Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.
Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to ******************************************. Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law.
We will consider for employment qualified applicants with criminal histories, consistent with applicable law.
To learn more please visit: ***************************
Functional Area:
OP - OperationsEstimated Travel Percentage (%): Up to 25%Relocation Provided: NoAmerican General Life Insurance Company
Auto-ApplyCustomer Service / Front Desk SR
Customer service advocate job in Amarillo, TX
Requirements
High School Diploma or GED required.
Schedule flexibility to include evenings and weekends.
Previous front desk experience.
Proficient in Microsoft Office.
Integrity | Service | Courage | Responsibility | Passion. We are proud to be an equal opportunity employer.
Customer Service
Customer service advocate job in Amarillo, TX
Job Description
Build a strong
Foundation
both professionally and personally with a career at Long John Silvers! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, Long John Silvers is the perfect place to learn, grow and succeed!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Reward and recognition culture
Competitive Pay
Flexible schedules- day, night and evening shifts
Free meal each shift
Career advancement and professional development opportunities
401K plan
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willingness to learn
Team player
Commitment to customer satisfaction
Strong work ethic
Customer Service Specialist- Luxury Portrait Studio
Customer service advocate job in Amarillo, TX
We are looking for a motivated and enthusiastic Customer Service Specialist to join our team! As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints, and providing a positive and top-quality customer experience.
Schedule
Monday - Friday 9am - 5pm and occasional weekends as needed
Responsibilities
Providing customer support via telephone, e-mail, voice chat or in-person
Informing customers about products and services
Responding to customer questions
Resolving customer complaints
Suggesting solutions for common problems
Preparing documents and reports
Updating customer database
Training new customer service agents
Collaborating with the management team
Improving overall customer satisfaction
Qualifications
Minimum of a High School Diploma
Minimum of 5 years of experience in customer service
Strong computer skills
Superb verbal and written communication skills
Strong interpersonal skills
Excellent customer service skills
Ability to build relationships with clients
Strong persuasion skills
Excellent multi-tasking skills
Ability to work with others
Excellent problem-solving skills
Ability to prioritize tasks
Ability to work under pressure
Ability to work in a fast-paced environment
Flexibility to work shifts
Ability to meet deadlines
Job Types
Full Time, Permanent
Salary
$12 - $15 per hour
Davy Knapp Photography has been in business 22 years creating centerpiece portraits for busy families so their family's love and connection can stand out in a world of distraction.
Eyewear Customer Service/Sales Advisor Part Time
Customer service advocate job in Amarillo, TX
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required.
You Will
* Provide patients with exceptional customer service by understanding and advising the patient's needs
* Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
* Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
* Provide patients with comprehensive explanation of insurance benefits
* Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
* Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
* Collaborate with doctor(s) and team members to provide seamless patient experience
* Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
* Participate in other office duties as assigned
About You
* Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
* A proactive approach to problem solving with an entrepreneurial spirit
* Willing to learn about industry, product, and services
* Ability to sell with a desire to meet office goals with a "can do" attitude
* Friendly, caring, and patient-centric person who thrives in a fast-paced environment
* Team player who is willing to collaborate to provide the best patient experience
Growth With Us
* Grow and develop your career through role specific training programs
* Participate in our Vision coverage and associate discounts on our products
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.