Customer service advocate jobs in Bend, OR - 120 jobs

Job Description We are looking for a motivated and detail-oriented Office Assistant to join a growing insurance agency in Bend, Oregon. In this role, you will play a key part in supporting both clients and the agency team while learning the ins and outs of the insurance industry. What You'll Do: Greet clients and be the first point of contact in person, by phone, and by email. Provide excellent customer service by assisting with billing questions, policy changes, and claims support. Prepare quotes, process applications, and update client records accurately. Support the agency team with daily office operations and special projects. Help identify opportunities for new business and assist in follow-ups. We're Looking For: Strong communication and organizational skills. A professional, client-focused attitude with the ability to multitask. Prior office or customer service experience preferred; insurance experience a plus. Willingness to learn, adapt, and grow within the role. What We Offer: Competitive pay and bonus/performance incentives based on growth. Training and professional development opportunities. A supportive, team-focused work environment. Room to grow your career in the insurance industry. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Career Growth Opportunities Hands on Training Mon-Fri Schedule Flexible Schedule Responsibilities Client Interaction: Respond promptly and courteously to inquiries from policyholders over the phone and in person. Needs Assessment: Identify and assess customer needs to provide complete satisfaction and service excellence. Documentation: Maintain detailed records of customer interactions, transactions, and follow-up actions taken. Product Knowledge: Stay informed about our insurance products to confidently answer client questions and provide solutions. Support Team: Collaborate with team members to ensure smooth processes and effective service delivery. Requirements Licensing: Must hold an active Oregon Property & Casualty Insurance License. Experience: Minimum of 2 years in a customer service-oriented role, ideally within the insurance or financial services industry. Communication Excellence: Outstanding verbal and written communication skills, with the ability to explain insurance concepts clearly and professionally. Client Focus: Genuine commitment to understanding client needs and delivering empathetic, effective solutions that build trust and long-term relationships. Problem-Solving: Strong analytical skills to address complex client questions and resolve issues with clarity and confidence. Team Player: Collaborative mindset with a willingness to work closely with colleagues to ensure smooth service delivery. Time Management: Ability to manage multiple priorities, meet deadlines, and maintain attention to detail in a fast-paced environment. Tech Proficiency (Optional add-on): Comfortable with agency management systems, CRM tools, and Microsoft Office/Google Workspace.

At the Veterinary Referral Center of Central Oregon (VRCCO), you will become a vital member of a dynamic team dedicated to providing exceptional veterinary care. Our approach combines a commitment to compassionate, individualized care with evidence-based practices, ensuring strong connections between our staff and the patient-guests and pet parents we serve. Here, you will discover a culture founded on teamwork, compassion, and going beyond expectations-leading to a fulfilling and impactful career in veterinary medicine. Why Choose VRCCO? VRCCO is recognized as a leader in advanced pet care, offering a diverse range of specialty and emergency services designed to meet the needs of our community. We currently provide dermatology, internal medicine, medical oncology, surgery, ophthalmology, neurology, physical rehabilitation, urgent care, and emergency services. To improve the experience for our patients and help support our amazing team, we have created a purpose-built veterinary hospital campus, with a 26,000 sq. ft. facility to serve our community. As we work together to prioritize the well-being of our patient guests, we are equally dedicated to our heroes (employees). We invest in competitive compensation and comprehensive benefits to support your health and well-being, both now and in the future. We are the only organization with Vet Cadets Childcare located at our flagship location and only a short drive from our Urgent Care facility. VRCCO has been Great Place To Work Certified since 2021. Come see the difference for yourself and be a part of our team. With abundant opportunities for continuing education and career advancement, you can develop a long and successful career with us. Requirements Are you a people person with a passion for pets? As a Veterinary Client Service Representative (CSR), you'll be the first friendly face and reassuring voice that pet parents encounter, setting the tone for an exceptional client experience. In this fast-paced, dynamic role, you'll juggle multiple responsibilities-answering calls, scheduling appointments, managing patient records-all while providing calm, compassionate support, even in urgent situations. You'll be the bridge between our clients and veterinary teams, ensuring seamless communication and a smooth, stress-free experience for every pet and pet parent who walks through our doors. Success in this role requires grace under pressure, attention to detail, and top-notch communication skills. If you thrive in an environment where every day brings new challenges and opportunities to make a difference, we'd love to have you on our team! Benefits Highlights Medical: Multiple plan options with 70% coverage Dental/Vision: Multiple plan options with 50% coverage Profit sharing available for all heroes (employees) Tenure bonuses Savings: 401K matching program Stipends for continuing education Education & Experience: Minimum education requirement: high school diploma or equivalent Preferred: hands-on experience working in veterinary general practice or veterinary multi-specialty hospital. Ready to Make a Difference? If you are passionate about veterinary care and are excited to grow alongside a team of like-minded individuals, we would love to hear from you! Apply today and become part of the Veterinary Referral Center of Central Oregon family-where we go beyond expectations, every day! Salary Description $21.00-23.00/hr

Come and work for Envoy Air, an American Airlines Group Company, at the Redmond Municipal Airport (RDM) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $17.74 / hr Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. We can recommend jobs specifically for you! Click here to get started.

Join Our Team - Urgently Hiring Customer Service Rep in Bend! Job Title: Customer Service Rep Pay: $23 - $25 per hour (Depending on Experience) Hours: Monday - Friday, 8 am - 5 pm What You'll Do: As a Customer Service Rep, you will be responsible for: Managing QuickBooks transactions to assist with invoicing and financial tracking. Answering incoming calls on a busy phone line with professionalism and enthusiasm. Scheduling appointments efficiently to accommodate both customer needs and technician availability. Following up with customers to ensure satisfaction and address any concerns. Identifying solutions to customer issues through effective problem-solving and communication. Running reports and performing multi-tasking duties, including handling emails and maintaining organized records. Navigating multiple platforms, systems, and operational programs to maintain efficiency and accuracy in service delivery. What You'll Bring: The ideal candidate for this role will have: Knowledge and experience in HVAC systems and QuickBooks is required. A quick learner mentality that fosters growth and success within the team. Exceptional interpersonal skills and the ability to work collaboratively in a small office environment. Strong phone etiquette and the ability to handle customer inquiries with patience and professionalism. Punctuality and a strong attendance record. Why Join Us in Bend? Flexible hours that promote work-life balance. Career growth opportunities within a supportive and dynamic team culture. Competitive pay accompanied by great benefits, including affordable health and prescription coverage with no waiting period. A chance to make a real impact in a thriving company. Location & Schedule: This position is on-site in Bend, OR, offering Monday through Friday shifts. Ready to Take the Next Step? If you're ready to start a rewarding career as a Customer Service Rep in Bend, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now! #STBND

Benefit type: Part Time Non-Benefited- Limited duration Benefits available: For a full description of our benefits, please click here About the job: Come join our friendly and dedicated Events and Athletics team to help manage our reservations process and assist with special events, athletic programming, rentals and administration. You'll be responsible for performing varied customer service duties including reception, customer transactions, and general office assistance. A Day in the Life: The information provided below encompasses the typical duties and capabilities linked with this classification. Duties may include, but are not limited to the following: Provides excellent customer service both externally and internally. Creates a positive experience for customers through professional and courteous behavior and effective problem resolution. Answers multi-line telephone and greets occasional patrons at the front desk, providing support for athletic programming, park and facility rental guidelines and reservation processes. Assist with preparation and communication regarding contractual and use agreements with external partners Utilizing the district's registration software to process reservations for district rentals and manage athletic program details. Understand and process financial transactions relevant to rentals and athletic programs, including reservations, registrations, refunds, and deposits. Provide program assistance for internal programming, including communication with coaches and parents, enrollment adjustments and updates, and scheduling assistance. Maintain inventory of rental and program needs, including certificates, supplies and equipment, first aid kits, and insurance documents. Provides various clerical duties such as data entry, word processing, filing, photocopying, printing facility use agreements, and roster management. Assist with internal and external schedule creation and management for events and athletics. Occasionally monitors program and rental sites and reports any damage or cleaning needs. Identifies and reports safety concerns promptly to the appropriate person(s). Performs emergency support as directed in the emergency action plan. Acts as a Mandatory Reporter; reports incidents of child abuse/neglect. Communicates and reports safety concerns promptly to the appropriate person(s). Performs other job-related duties as assigned. Schedule: This is a part-time (30 hours per week) limited-duration position ending on July 1st, 2026 The primary duties of this position will work seasonally between event and athletic support. Daily schedules will adjust accordingly and will be established with the Events and Athletics Manager. Occasional evening and weekend work may be required depending on departmental needs. Requirements What you'll need for success: Strong Knowledge of: Customer service standards; Cashier and money handling procedures; General office practices; Multi-line telephone systems; and Basic math, spelling, English grammar. Skill and Ability to: Communicate effectively, tactfully, and professionally with the public and all contacts, including in person, by phone or e-mail; Maintain focus and organize and prioritize own work with frequent interruptions and distractions; Work independently while also able to work cooperatively with others; Navigate difficult conversations or conversations with upset people while maintaining rapport; Proficiently operate a variety of office equipment including computer, phone system, and copy machine; Work effectively with frequent interruptions; Demonstrate excellent multi-tasking skills; Create a positive, constructive and respectful relationship with staff and the general public. What we're looking for: Education, Experience, and Training Must be a minimum of 16 years of age; AND High school diploma or currently attending school; AND Some previous related volunteer or work experience in customer service; OR Any satisfactory combination of education, experience and training. Bilingual in English and Spanish preferred Position Specific Requirement This position may require reporting to additional sites throughout the workday, typically achieved in a motor vehicle OR other modes of transportation. If choosing a personal vehicle, possession of, or ability to obtain valid Oregon driver's license within 30 days with an acceptable driving history as defined by district driving policy. If you do not have a driver's license or have an unacceptable driving history, it does not disqualify you from this position, only from driving a vehicle for district business. Working conditions: The following are working conditions, including environmental and physical demands, required for this classification. Duties are primarily performed in an office cubicle environment while sitting or standing at a desk Remain in a stationary position (sitting or standing) for extended periods of time, move about the office occasionally. Making substantial movements (motions) of the wrists, hands, and/or fingers. Moving about on foot to accomplish tasks, particularly for long distance, occasionally Ability to maintain sustained concentration on computer screens; use keyboards and variety of peripherals. Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other works accurately, loudly or quickly. Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound. Ability to have clarity of vision at 20 inches or less Ability to see objects or instructions with visual acuity at a distance of 3 feet or more, occasionally. The flow of work and character of duties involve normal mental and visual attention much or all of the time. Physical exertion includes the ability to lift, carry and push up to 15 pounds for books, files, manuals or boxes. Requires crouching, bending, kneeling or reaching to perform filing activities. Supervision Received: Works under the general supervision of the Rentals & Events Supervisor who assigns work. Receives direction and leadership from Rentals & Events Specialists. Carries out work independently but work and decisions are typically reviewed prior to final execution. Supervision Exercised: Supervision is not normally a responsibility of this position. Selection Process: Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. An offer of employment is contingent on the verification of credentials and other information required by Bend Park & Recreation District policies, including a background check and a driving history review when driving is required for position. To be considered for this position, applicants must have a complete online application. Your application and submitted responses to the supplemental questions will be the information we use for our evaluation. Veteran Preference Status Under Oregon law, veterans who meet minimum qualifications for a position may be eligible for employment preference. To qualify for veterans' preference, you must submit required documentation prior to the closing date of the recruitment. Veterans' preference cannot be awarded without required documentation. Beginning January 1, 2026, certain preferences will also apply to current and former members of the Oregon National Guard. For more information on if you qualify for veterans' preference visit ****************************************************************** Equal Employment Opportunity: Bend Park and Recreation District is an Equal Opportunity Employer Bend Park & Recreation District Core Competencies: All positions with Bend Park and Recreation District are subject to district and position competencies. Below is a list of the most critical competencies for this position. Additional competencies are required for the position and may change based on needs. A complete list of the competencies is available from Human Resources. Accountability • Customer Service Orientation • Safety • Judgment and Decision Making • Teamwork and Cooperation • Results Orientation • Salary Description $20.57- $23.45

Our Vision A world where no resource is wasted. Our Mission To ensure that no resource goes to waste by empowering people to redeem every container easily, efficiently, and effectively. Our Values We are loyal, resilient, trustworthy, creative, competent, and engaged. Summary Responsible for delivering superior customer service in a friendly, professional and considerate manner. Maintain the appearance of the BottleDrop Redemption Center and surrounding area to meet company standards. Primary Duties & Responsibilities Maintain the appearance of the facility inside and outside including sweeping, mopping, wiping down counters, machines, windows and doors, properly storing supplies and cleaning the break room and restrooms. Educate and introduce customers to Oregon's Bottle Bill and the BottleDrop system. Assist BottleDrop customers with kiosk, payment slips, bags, tags, hand counts, and reverse vending machines (RVMs). Enforce daily limits in a professional and considerate manner. Efficiently and accurately complete all data entry requirements and the processing of beverage containers. Safely operate, maintain and troubleshoot equipment and Redemption Center tools. Escalate repair issues when necessary. Adhere to OSHA Safety Standards and OBRC policies. Adhere to proper PPE (safety glasses, hearing protection, hand protection) usage in designated areas of RC. Other job duties as assigned. Education/Experience High School diploma or GED required. Customer service and/or cash handling experience are preferred. Experience in a fast-paced retail environment is preferred. Requirements - Skills, Job Knowledge & Abilities •Strong verbal and written communication skills; ability to communicate professionally at all levels with internal and external business partners. Ability to work well in a team environment. Ability to operate manual/electric pallet jacks after training/certification. Ability to operate powered floor scrubber after training/certification. Ability to communicate effectively and provide a positive experience for our customers. Reliable with punctual attendance. Supervisory Responsibility None Travel None Working Conditions/Physical Requirements Work outdoors in various temperatures/conditions. Exposure to industrial equipment with moving mechanical parts. Occasional exposure to odors of empty beverage containers. Noise levels in designated areas of the redemption center require the use of approved hearing protection. Must be able to frequently lift/carry up to 30lbs. Must be able to occasionally lift/carry up to 50 lbs. Push/pull 50+ lbs. frequently (wheeled bag racks). Talking and hearing is frequently required. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to stand and walk. Must be able to bend/stoop/crouch/squat. Must be able to use arms/wrists/hands/grasp. Must be able to occasionally climb and balance.

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but aren't limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. Additional Information All your information will be kept confidential according to EEO guidelines.

Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan! Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes. Key Duties and Responsibilities Focus on providing a positive customer experience. Carry out daily duties that ensure effective operation of a car wash facility in partnership with peers and site management. Greet customers with a warm smile, review and educate on services, and assist with payment. Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility. Direct the Driver into the entrance to the car wash or guides them onto tracks. Carry out periodic maintenance of equipment used in washing to keep them in proper working order. Perform cleaning of facility and ensure everything is kept in the appropriate place and organized. Provide assistance to customers in any area concerning car wash process. Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area. Additional duties as assigned. Essential Responsibilities: • Display courteous, customer service focus, and professional attitude • Work while standing over long periods of time (6+ Hours) • Lift items of moderate weight (10+ pounds) • Maintain work expectations outdoor in all weather conditions • Interact ethically with fellow employees and customers • Possess valid and current driver's license • Excellent written and oral communication skills, as well as interpersonal skills Physical Requirements: • Ability to stand and work on feet for long hours in all weather conditions • Use of protective equipment such as ear plugs, safety glasses and gloves Additional Benefits: All positions are overtime eligible, including salaried positions, to be in compliance with OR and WA laws We do offer a 401k plan, but we do not provide employer contributions/match We offer a generous health benefits package for full time employees We offer a generous commission structure for employees through sales of monthly memberships We offer Paid Time Off (PTO) for full time employees Competition and milestone bonuses

Position OverviewManages relationships with current customers, agents, adjusters and referral sources. Prospects for additional revenue opportunities. Job Responsibilities Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects Prospects and develops new sales leads in assigned verticals Create, manage, and maintain key relationships with insurance agents, adjusters' other key relationships Continually builds product knowledge and refines sales techniques for specific relationship types and verticals Prepares documents for job file reviews with current and prospective clients Documents and reports on key referral-source relationships weekly and monthly Participates in collections efforts with non-residential customers when necessary Resolves issues with customers Job Requirements High school graduate or equivalent; college degree preferred 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred 6-12 months of sales experience or prior sales training is highly desired, but not required Valid Driver's License and satisfactory driving record Good verbal and written and communication skills Good customer service skills Highly motivated, strong work ethic and enjoy the selling process Build rapport easily and establish trust, leading to lasting customer relationships Can effectively present information to customers one-on-one and in small groups Has a good aptitude for basic math-- necessary for doing calculations related to the sales process Local and regional travel may be required for trade shows, training, networking events and for selling services immediately after catastrophic events Some work required outside of traditional working hours to network and represent the company at business social events Skilled using social media and other web-based sales tools Physical Demands and Working ConditionsThe physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Incumbent must be prepared to: Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sit for long periods of time while using office equipment such as computers, phones etc. Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment. Express or exchange ideas with others quickly, accurately, and receive and act on detailed information. Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading. Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

JOB TITLE: Customer Service Associate - Cashier SHIFT SCHEDULE: Full Time ( 2:00 PM - 10:00 PM Evening Shift) REPORTS TO: Retail Store Manager The Customer Service Associate (CSA) / cashier is responsible for providing prompt, efficient, courteous, and quality service to all customers. This includes assisting in our food service department, operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES Provide friendly service to customers Greet and assist customers Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed) Account for all monies, cigarettes, and lottery tickets on the assigned shift Check the expiration date and face-off product Follow proper safety protocols and procedures REQUIREMENTS FOR CASHIERS: Must be able to work various schedules such as weekends, holidays, and overtime as needed Must have the ability to accurately handle money Must have strong attention to detail Must possess excellent verbal and written communication skills Must have excellent customer service skills Must be capable of effectively communicating with customers and co-workers Must be able to work independently and be self-motivated Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication Previous food service experience preferred PHYSICAL DEMANDS Must be able to stand and walk for the duration of the shift Regularly lift and or move up to 20-50 pounds Must be comfortable working in a convenience store environment Must maintain a professional appearance and abide by the Dress Code Policy Must maintain a professional and friendly demeanor towards customers and fellow employees Daily exposure to gasoline and oil products (This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.) Full Time ( 2:00 PM - 10:30 PM Evening Shift)

Job Description Customer Service Representative Central Oregon Heating.Cooling.Plumbing.Electric Central Oregon Heating, Cooling, Plumbing, and Electric is looking for a Customer Service Representative to join our growing team. We want the best of the best to join our team! We offer competitive pay with great benefits and perks for our hard-working team members. At Central Oregon Heating, Cooling Plumbing & Electric, we understand the importance of family and providing work/life balance in a positive, upbeat, and supportive, diverse culture, environment. We are stewards for our brand to serve our communities with the best relationships and service. Our company is owned and managed by people who have been in the industry for many years, so we understand the position, the expectations, the challenges, the responsibilities... and we are here to support and work with you every step of the way! Summary: We are currently seeking a detail-oriented, customer-focused Customer Service Representative to join our team. The individual in this role will be responsible for managing service calls, customer calls, and optimizing operations to increase profitability. You will serve as the primary point of contact for our customers, and ensure their needs are met promptly. Additionally, you will play a crucial role in assisting our dispatchers and our skilled technicians by providing on-site support. While previous call center and/or industry experience is not required, candidates should possess excellent analytical and communication skills, as well as a keen interest in learning about the HVAC industry. Compensation: up to $23 per hour, DOE Schedule: 5 working days, including Saturdays. 8am - 5pm Work Location: Redmond, OR Benefits: Company paid Medical Company paid Dental Company paid Vision Company paid Emergent Medical Transport program Company paid Life Insurance Employee Assistance Program 401k/Roth with company match Competitive paid PTO Bonus programs, for eligible positions Company vehicle and gas card, for eligible positions Responsibilities, include but not limited to: Provide exceptional customer service to clients, addressing inquiries and resolving issues in a timely and professional manner. Maintain inbound and outbound calls and update customer database as necessary. Reply to online communications, emails answering service, website chats and text messages. Keep detailed records of service calls, technician routes, and customer feedback, using this data to identify areas for improvement. Work in cooperation with Dispatchers to provide back up support for responding to customer inquires about schedules, lead times, equipment service, invoicing, and preventative maintenance service inquiries. Perform administrative duties as assigned. Provide support to the Call Center Manager. Qualifications: Prior call center and/or HVAC industry experience is preferred. On-the-job training provided. Have verifiable work history and references. Able to communicate professionally, clearly, and concisely with other team members, management, and customers in person, by phone and email. Must be highly motivated, detailed oriented, able to multi-task, be highly skilled in problem solving and accurate resolutions, have a keen sense of urgency, be flexible, and demonstrate the ability to follow through on tasks timely and effectively. Have a great attitude that blends well with a fast-paced, goal-driven environment. Must be punctual with a clean presentation of them self and be prepared to work every day to provide reliable support for your team with excellent timeliness and attendance. Our company grows every year, which means we're looking for and building future crew leaders and managers! Let us work with you to put you on a career path. “We like what we do, and you will too!” We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Pre-employment screening includes background check, MVR report (for certain positions), and drug screening, excluding THC, (THC permitted for recreational use only, workplace drug policy applies during shift and on company premises.). This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Customer Service Representatives must be able to provide prompt, friendly service, be able to make change quickly and accurately, handle all customer requests, and complete all store duties in a timely and efficient manner. Job Responsibilities are as follows: Operate the cash register and other store equipment. Make safe drops as per company policy and maintain safe, secure cash handling. Fuel customers' cars. Wash customer windows. Restock shelving, displays and coolers. Clean and stock fast food area and equipment. Sweep, Vacuum and clean store. Keep work area neat, clean and organized. Pick up trash and clean parking lots. Maintain exterior cleanliness of buildings, islands, and pumps. Promote store's buy2 concept and make upsell suggestions. Report to work promptly, neatly groomed in uniform. Adhere to all company guidelines. Report accidents or incidents to supervisors immediately. Provide exceptional customer service. Be courteous, always greet and thank customers. Other duties as assigned.

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with James Chrisman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job Description We're looking for someone passionate about providing excellent customer service to clients and policyholders. As our next insurance customer service representative, you will show our policyholders the value of being one of our customers by generating insurance quotations and providing coverage advice. You'll also be in charge of giving current policyholders excellent customer service by resolving billing issues, amending policies, and making policy suggestions. The ideal candidate for this role has prior customer service experience and excellent communication skills. If this sounds like you, apply now! Compensation: $35,000 - $100,000 + commission DOE Responsibilities: Apply appropriate changes to consumer policies based on the information provided Communicate with the customers about complaints, give acceptable solutions, and follow up to ensure that the problem was fixed Respond to incoming calls concerning policy and insurance coverage concerns, as well as customer complaints and general questions Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available Confirm client insurance coverage and provide evidence of insurance papers to policyholders If not licensed in P&C, it would be a goal for you to get licensed in the first few months of employment Qualifications: Understands how to utilize a database for processing client information and how to use Microsoft Office to create necessary documents Basic knowledge of insurance policy procedures and schedules is preferred High school diploma or GED equivalent needed Previous customer service experience required for this position Display strong communication skills, active listening skills, and personal skills About Company We are a team of people helping people. Our independent insurance business is based on the relationships we build within our team, clients, potential clients, our community, and the companies we work with. As an independent insurance agency, we work for clients, not one insurance company.

Come and work for Envoy Air, an American Airlines Group Company, at the Redmond Municipal Airport (RDM) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $17.74 / hr Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan! Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes. Key Duties and Responsibilities Focus on providing a positive customer experience. Carry out daily duties that ensure effective operation of a car wash facility in partnership with peers and site management. Greet customers with a warm smile, review and educate on services, and assist with payment. Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility. Direct the Driver into the entrance to the car wash or guides them onto tracks. Carry out periodic maintenance of equipment used in washing to keep them in proper working order. Perform cleaning of facility and ensure everything is kept in the appropriate place and organized. Provide assistance to customers in any area concerning car wash process. Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area. Additional duties as assigned. Essential Responsibilities: • Display courteous, customer service focus, and professional attitude • Work while standing over long periods of time (6+ Hours) • Lift items of moderate weight (10+ pounds) • Maintain work expectations outdoor in all weather conditions • Interact ethically with fellow employees and customers • Possess valid and current driver's license • Excellent written and oral communication skills, as well as interpersonal skills Physical Requirements: • Ability to stand and work on feet for long hours in all weather conditions • Use of protective equipment such as ear plugs, safety glasses and gloves Additional Benefits: All positions are overtime eligible, including salaried positions, to be in compliance with OR and WA laws We do offer a 401k plan, but we do not provide employer contributions/match We offer a generous health benefits package for full time employees We offer a generous commission structure for employees through sales of monthly memberships We offer Paid Time Off (PTO) for full time employees Competition and milestone bonuses