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Customer service advocate jobs in Chico, CA

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  • Customer Service Specialist 1

    Recology 4.5company rating

    Customer service advocate job in Oroville, CA

    The Role of Customer Service Specialist: Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. Essential Responsibilities * Answers telephone or greets customers at counter. * Provides information about collections, rates, billing, and account status promptly and correctly. * Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments. * Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties. * Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status. * Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate. * Other duties as assigned Qualifications * High school diploma or GED required. * Bachelor's degree preferred. * 0 - 2 years of related experience and/or training. Recology Offers * An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. * The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper. * A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. * An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. * Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. Recology Benefits May Include * Paid time off and paid holidays. * Health and wellness benefits including medical, dental, and vision. * Retirement plans (Employee Stock Ownership Plan, 401(k) with match). * Annual wellness incentives. * Employee Assistance Program (EAP). * Educational assistance. * Commuting benefits. * Employee referral program. Supplemental Information Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
    $33k-40k yearly est. 10d ago
  • Customer Account Representative - Sunday's Off!

    Eclipse Rto

    Customer service advocate job in Chico, CA

    We are Hiring Immediately! It's Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment. We care for our employees. How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to 401(k) and generous paid time off (7 paid holidays, 1 week vacation after 6 months of service, and 2 weeks' vacation after 1 year of service). But you'll find the real benefits to joining us comes from within. You can work your way to the future you want. We'll help you own it! We are hiring immediately customer service reps that want to move up with the company and that will provide excellent customer service. This is not a boring behind a desk, watching the clock all day job. This is a fulfilling job where you are on the move in and out of the store. You will be providing great customer service managing your route in the store, and you will also be providing great customer service driving our vehicle delivering great product to our awesome customers. We're seeking driven, retail sales minded individuals capable of managing different accounts & providing outstanding customer service. You will ensure customer accounts stay up to date and adhere to company standards & you will deliver your customers the products they need for their wonderful families. Bottom line, if you are looking for a stable job that provides an opportunity for a long successful career, this is the job for you! We are hiring immediately, are you ALL IN? Why should you work at RAC? Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more! Do you have what it takes? Must be at least 19 years of age High school diploma or GED Valid state driver's license and good driving record
    $40k-54k yearly est. 4d ago
  • Customer Account Representative - Sunday's Off!

    Eclipse RTO, LLC

    Customer service advocate job in Chico, CA

    We are Hiring Immediately! It's Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment. We care for our employees. How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to 401(k) and generous paid time off (7 paid holidays, 1 week vacation after 6 months of service, and 2 weeks' vacation after 1 year of service). But you'll find the real benefits to joining us comes from within. You can work your way to the future you want. We'll help you own it! We are hiring immediately customer service reps that want to move up with the company and that will provide excellent customer service. This is not a boring behind a desk, watching the clock all day job. This is a fulfilling job where you are on the move in and out of the store. You will be providing great customer service managing your route in the store, and you will also be providing great customer service driving our vehicle delivering great product to our awesome customers. We're seeking driven, retail sales minded individuals capable of managing different accounts & providing outstanding customer service. You will ensure customer accounts stay up to date and adhere to company standards & you will deliver your customers the products they need for their wonderful families. Bottom line, if you are looking for a stable job that provides an opportunity for a long successful career, this is the job for you! We are hiring immediately, are you ALL IN? Why should you work at RAC? Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more! Do you have what it takes? * Must be at least 19 years of age * High school diploma or GED * Valid state driver's license and good driving record
    $40k-54k yearly est. 5d ago
  • Customer Service Gaming Associate

    Knighted Ventures

    Customer service advocate job in Chico, CA

    Job Description🍂 Fall Into a New Career with Knighted! Bring your best, we'll take you further. We're looking for Gaming Associates in Chico who excel in fast-paced environments, take pride in professionalism, and know how to create a positive experience for both guests and teammates. Whether your background is in management, hospitality, customer service, or leading teams in any setting, this is your opportunity to leverage your proven people skills and attention to detail into a rewarding, long-term career. If you're a night owl looking for a full-time role that keeps your mind engaged and leaves your work at the door, this could be the perfect fit. What You'll Do: Monitor and verify live casino games for fairness and accuracy Handle casino chips and game transactions with precision Collaborate with dealers and casino personnel to ensure smooth operations Help foster a respectful, professional, and engaging environment on the floor Compensation & Growth: Pay Rate: $18.00 - $20.00 per hour Late-night differential: Additional $2/hour for hours worked between 12am - 2am Pay Raises: Increase your pay by learning new games, with opportunities for increases roughly every 2 months. Advanced games provide additional opportunities for growth and future pay increases. Career Growth: Learn multiple games, build leadership skills, and get promoted from within. Our future leaders come from this role! Schedules: Position: Gaming Associate Full-time, in-person only (5 days, 8 hours/week.) Open availability and weekend availability are required. Training Schedule: Part-time training. Schedule TBD What We're Looking For: Must be 21 years of age or older Authorized to work in the U.S. Strong mental math skills (addition, subtraction, multiplication, division) Reliable and adaptable for the casino's 24/7 operation Ability to pass a lifetime background check, credit check, and drug screen for state licensure Strongly preferred to have background in leadership, management, or team-leading Professional conduct and the ability to manage complex situations with tact are essential for effective collaboration within the fast-paced casino setting. Physical Requirements: Able to sit or stand at a gaming table for 3 to 4 hours at a time Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping) Able to lift 5-10 pounds for chip management and bank reconciliation (varies by location) Able to see, speak, and hear clearly during gameplay Has necessary vision capabilities: close, distance, color, peripheral, and depth perception Comfortable with direct communication and giving corrections when needed Able to stay focused and manage stress effectively in fast-paced, high-pressure environments Why Join Knighted? Comprehensive Paid Training: No experience? No problem. Our thorough training program ensures you feel fully prepared for the role. Robust Benefits: Access to an extensive benefits package, including 401(k), student loan assistance, fully-covered health insurance, vision and dental plans, and paid time off. Employee Perks: Team activities, ability to work on multiple games, and opportunities for growth. Community Engagement: Through our Knighted Neighbors program, you can join a team that values making a difference in the community. Low Physical Demand: This role focuses on customer service, quick thinking, and attention to detail-no heavy lifting required! Career Advancement: Progress into leadership roles; many of our current leaders started as Gaming Associates. Interview Process: In our interview process, we aim to ensure each person that joins the team is the right fit for Knighted and will provide ample information for you to assess if Knighted is the right fit for you. The process for this role is as follows: Initial Interview - 30 Minutes Virtual One-on-One Interview - 15-30 Minutes In-Person Interview - 15-30 Minutes Orientation - 3-4 Hours Want to see the Gaming Associate role in action? Click here to watch a video and learn more! Please note: submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application. Knighted Ventures and similar organizations are regulated by the California Gambling Control Commission, ensuring compliance with state gaming regulations.Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.By submitting your application you acknowledge and confirm that you have received, read and understand Knighted's Job Applicant Privacy Notice and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.
    $18-20 hourly 21d ago
  • Customer Service Specialist

    Peach Tree Health 3.7company rating

    Customer service advocate job in Marysville, CA

    in effect through February 25, 2026. Registers and admits patients to hospital. Interviews patients to obtain required medical and financial information and completes registration forms. Verifies patient insurance and ensures registration forms are properly signed. May be expected to perform other admissions related clerical work. Typically requires a high school diploma or its equivalent. Typically reports to supervisor and/or manager. Qualifications Medical terminology required; Working knowledge of computerized registration and billing systems; If multilingual, must demonstrate proficient oral and written skills in English and second language, and ability to effectively communicate and interface between patients and medical personnel. Work Experience Mandatory: Experience in appointment scheduling and computerized registration; Experience in busy office setting with demonstrated ability to prioritize medical emergencies and critical situations Preferred: Minimum two (2) years experience in medical office or health care setting; Two (2) years of college course work; Experience in telephone triage; Knowledge of Medicare, Medi-Cal, CHDP, BCEDP, and OFP programs Education High school graduate or equivalent required. Skills Verbal and Written Communication; Active Listening; Reading Comprehension; Time Management; Critical Thinking; Social Perceptiveness; Management of Personnel Resources; Typing 45 wpm or more Examples of Duties * Ability to work with patients and families in multi cultural environment. * Obtain customers' names, addresses, and billing information * Verify customer information for correctness, checking it against previously obtained information as necessary * Receive and forward customer complaints * Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments * Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations * Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided * Receive payment and record receipts for services * Collect payment for visit or arrange for billing * Review Medi-cal to verify status as active * Consult with patients regarding relevant social programs and assist with documentation for programs and sliding fee Additional Responsibilities * Accurate and timely completion of charge documents, billing forms, cash receipts, and daily logs. * Ensures and maintains the accurate and complete filing and retrieval of charts and reports. * Maintains a professional, neat, and well-organized work area, waiting area, and clinic environment. * Provides information in a manner that is ethnically, culturally, and financially sensitive and age appropriate. * If multilingual, provides language translation for non-English speaking patients in a manner that is accurate and medically competent. * Answers, transfers, and manages incoming telephone calls. Assesses needs of each caller to determine appropriate handling or referral of call. Takes messages for clinic staff and providers, obtaining accurate and sufficient information, to facilitate efficient and timely communications. Utilizes telephone voice mail appropriately. Travel Requirements Occasionally may travel to other sites to attend meetings, training, or to cover other shifts. Tools & Technology Tools: Calculators or accessories; Photocopiers; Scanners; Faxing equipment; Computers and Keyboards; Telephones Technology: Data software - NextGen; Microsoft Office programs; Electronic Mail - Microsoft Outlook Knowledge Clerical, Customer and Personal Service, English Language; Medical Terminology (helpful); HIPAA Abilities Oral Comprehension; Oral Expression; Written Comprehension; Written Expression; Problem Sensitivity; Deductive Reasoning; Inductive Reasoning; Near Vision; Speech Clarity; Selective Attention; Speech Recognition; Filing with low error rate Work Activities Communicating with Supervisors, Peers, or Subordinates; Interacting with Computers; Processing Information; Resolving Conflicts and Negotiating with Others; Updating and Using Relevant Knowledge; Getting Information; Organizing, Planning, and Prioritizing Work; Communicating with Persons Outside Organization; Establishing and Maintaining Interpersonal Relationships; Documenting/Recording Information Work Styles Integrity; Dependability; Attention to Detail; Social Orientation; Cooperation; Independence; Initiative; Self Control; Adaptability/Flexibility; Concern for Others; Stress Tolerance Work Context Physical Demands: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential function of the job, with or without accommodation. Prospective employees must complete a pre-employment medical exam (Occupational Group IV) which will measure the ability to: * See well enough to read fine print and view a computer screen; speak and hear well enough to understand, respond, and communicate clearly in person and on the telephone; independent body mobility sufficient to stand, sit, walk, lift or move, stoop, and bend to access the work environment and a standard office environment; manual dexterity and sufficient use of hands, arms and shoulders to repetitively operate a keyboard and to write; and the ability to sit or walk for prolonged periods of time. * Occasionally may be required to lift/move or assist in lifting/moving up to 50lbs. * Reasonable accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Work Environment: Generally a typical office environment.
    $33k-40k yearly est. 60d+ ago
  • Insurance Customer Service Specialist

    Bruce Karolyi State Farm Agency

    Customer service advocate job in Oroville, CA

    Job Description Join Bruce Karolyi State Farm Agency, a reputable insurance agency located in Oroville, CA. As a Customer Service Specialist - Insurance, you will play a vital role in ensuring our clients receive exceptional service and support. We believe in building meaningful relationships with our customers and providing them with the peace of mind that comes from being insured by State Farm. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing guidance on insurance policies. You will have the opportunity to showcase your exceptional communication skills and customer-oriented approach to assist clients in finding the best insurance solutions to meet their needs. We value teamwork and collaboration, and our team is dedicated to creating a positive and inviting work environment. If you are a motivated and customer-focused individual who thrives in a fast-paced setting, we invite you to join our team at Bruce Karolyi State Farm Agency. Apply now to be a part of our growing family! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Life Insurance Mon-Fri Schedule Retirement Plan Professional Work Environment Hands on Training Career Growth Opportunities Flexible Schedule Family Flex Time 401(k) / Profit Sharing Responsibilities Responsibilities: Provide exceptional customer service to clients, addressing their inquiries and concerns regarding insurance policies and claims. Assist clients in selecting the right insurance coverage based on their needs and provide guidance throughout the application process. Process policy changes, endorsements, and cancellations accurately and efficiently. Collaborate with the agency team to provide comprehensive insurance solutions to clients. Maintain accurate client records and follow up on outstanding tasks or documentation. Stay up-to-date with industry regulations and product knowledge to provide accurate and relevant information to clients. Requirements Previous experience in customer service, preferably within the insurance industry Excellent communication skills, both verbal and written Strong attention to detail and problem-solving abilities Ability to work in a fast-paced environment and adapt to changes Customer-centric mindset and passion for helping others Familiarity with CRM software is a plus Must have Property & Casualty & / or Life license For more information go to: *******************
    $33k-43k yearly est. 26d ago
  • Customer Service/Front Desk

    Lariat Bowl

    Customer service advocate job in Red Bluff, CA

    Join Our Team! Lariat Bowl and Golf in Red Bluff, CA is looking for great people to join our 25 person strong team. We are located on 365 S Main St. Our ideal candidate is a self-starter, ambitious, and engaged. No experience needed - it's all about personality, willingness to learn and attitude towards being a hard-working team player. We will teach you! Description Are you most at home making others feel at home? Can you keep things running smoothly under pressure? Are you a rockstar at creating a great guest experience - one that will keep customers coming back? Are you a hands-on, all-in, above-and-beyond kind of person? We're looking for someone like you. A great employee is tasked with keeping their area clean, keeping their guests smiling and making sure everything is running smoothly. Your job will be to help customers have a great time by helping them find the best solution for what they're looking for, running all transactions, helping with food preparation, making beverages & drinks, setting up bowling, working with parties, large groups and more. It's fast paced, fun and customer focused. Duties and responsibilities Prepare alcohol or non-alcohol beverages for bar and restaurant patrons (depending on your age) Interact with customers, take orders and serve food and drinks Assess customers' needs and preferences and make recommendations Handle all game transactions such as - assigning people to lanes, distributing shoes, starting lasertag games and more. Comply with all food and beverage regulations Help in the kitchen preparing food as assigned or as needed Foster and maintain a positive work environment May be assigned to parties as needed May be assigned to the arcade and lasertag areas as needed Be able and willing to work as a team and demonstrate a positive team environment - remember on our team there is no such thing as “that's not my job” Stay guest focused and nurture an excellent guest experience Ensure health and safety standards are followed Use all daily, weekly & monthly checklists as assigned and/or needed Qualifications & Requirements Computer literacy / willingness to learn a must Ability to keep your area organized, stocked and clean Must have or be willing to obtain California Food Handlers Card Responsible Beverage Service (RBS) certificate a huge plus You must be over 21 to work behind the bar Positive attitude and excellent communication skills Working conditions Must be able to work in hot conditions for extended periods of time (kitchens can be hot) Must be able to work in cold conditions for short periods of time Must be able to work around chemicals commonly used in restaurant and kitchen environments Physical requirements Must be able to stand for extended periods of time while working (2-6hours at a time) Must be able to lift up to 50lbs Frequent bending, turning, shifting, kneeling walking and lifting of common kitchen items will be required throughout each shift. Must be able to work around all common foods, fruits, nuts and shell fish that would commonly be found in a restaurant kitchen environment
    $39k-59k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Erynn Nelson-State Farm Agent

    Customer service advocate job in Chico, CA

    Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Erynn Nelson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $32k-41k yearly est. 22d ago
  • Customer Service Representative - State Farm Agent Team Member

    Joni Ginno-State Farm Agent

    Customer service advocate job in Chico, CA

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Signing bonus Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Joni Ginno - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $32k-41k yearly est. 10d ago
  • Customer Service Rep(07980)324 Walnut, Suite B

    Domino's Franchise

    Customer service advocate job in Chico, CA

    CSR Take in person and phone orders Complete transactions with guest at register Help other stations when needed Clean as you go Follow food safety standards Good Customer service skills Help prep pizza items and label with date Make pizzas when needed Pass background test Over 18 years old Qualifications over 18 years Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-41k yearly est. 58d ago
  • Customer Service Representative

    Hassan & Sons Inc.

    Customer service advocate job in Chico, CA

    Job Description BASIC PURPOSE: Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company's day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service. The Customer Service Representative is responsible for maintaining a clean and visually appealing food mart that is well stocked with a variety of quality food and beverage options. ESSENTIAL FUNCTIONS: Customer Service Duties · Welcome and make eye contact with all customers when they enter the store (Ex. “Welcome to Chevron”) · Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with customers. · Performs the Four Steps of Customer Service with all customers to ensure an excellent Mystery Shop review and total customer satisfaction. · Offer current promotional items to all customers. · Offer credit card application and information to all customers. Visual Communications · Stock and maintain all displays and coolers to ensure they are visually appealing to customers. · Make sure all promotional signage is in good condition and displayed in key areas to maximize effectiveness. · Ensure that all prices are displayed correctly for each product. · Make sure all damaged and expired items have been removed from the shelf and set aside for the Station Manager. · Keep the food and beverage area clean, neat, and well stocked with all necessary items. Food and Beverage Handling · Make sure all hot food and beverage items are fresh and properly prepared at the correct temperature. · Sanitize all coffee and fountain machines, roller grills, and all other machines and equipment that come into contact with hot foods and beverages. Cash Handling · Accurately conduct all cash, debit, credit transactions on cash register (POS). · Preform simple math calculations. · Make sure all money is dropped in the safe according to company policy and procedures. Maintenance/Cleanliness Duties · Maintain the outdoor equipment (pumps, water bucket and squeegees, paper towel dispenser). · Removes and disposes of trash and debris outside/inside. · Sweep and Mop floors. · Clean station restrooms. Miscellaneous · Follows Shift Duties schedule for correlating shift. · Check for valid identification for all credit card transactions and age restricted items (Lotto/Tobacco/Alcohol). · Understands how the car wash operates and how to reset it if needed. (Only applicable for locations with car wash.) · Performs all other duties assigned. JOB QUALIFICATION REQUIREMENTS: The incumbent must be able to work any shift, Sunday - Saturday to support the company's business needs. He/she must be able to effectively communicate. The incumbent should demonstrate effective verbal communication skills and have excellent follow through. Knowledge/Experience: High school diploma or equivalent preferred. Basic aptitude and understanding of POS preferred. Some customer service experience is preferred. Excellent communication and interpersonal skills are required. Adaptability, multi-tasking and sound decision making abilities are required and essential to the success of this role. Computer proficiency is also required. Software, Tools and Equipment: You may be required to use and familiarize yourself with the following software, tools and equipment that are essential to the job: Computer w/ internet and e-mail capabilities, Microsoft Excel, step ladder, car wash, coffee brewer, fountain machine, cappuccino machine, convection oven, roller grill, and all chemicals associated with general maintenance and cleaning. Other Requirements: As a team member you will represent Hassan & Sons. While you are on the job, Hassan & Sons expects you to wear clothing and accessories that are appropriate in a professional business environment. If a uniform is required, you are expected to wear it. Refer to Hassan & Sons, Inc. Appearance & Image Guide for additional information. PHYSICAL AND VISUAL ACTIVITIES: Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting of materials. Frequent lifting, grasping, and carrying materials and equipment up to 50 lbs. Proficient hand/eye dexterity is essential to operate cash register (POS) and to stock displays and coolers. Must be able to communicate well enough to receive instructions and provide information to others. Must be able to work inside and outside in all types of weather. The above describe the physical and visual activities that are commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job. WORKING ENVIRONMENT: Gas station with food mart. 2 - Part-time Customer Service Representatives Positions Afternoon to Closing + Weekends 3p-11:30p Interviews: Monday through Friday 8a-3p
    $32k-41k yearly est. 20d ago
  • Support Center Representative (2 Positions, 1 Full-Time & 1 Part-Time)

    Butte College District 4.3company rating

    Customer service advocate job in Oroville, CA

    SUPPORT CENTER REPRESENTATIVE Click here for the full Job Description/Classification Specification CSEA Range 18 Position One: Full-time/Non-Exempt; 40 hours per week; 12 months per year Position Two: Part-time/Non-Exempt; 24 hours per week; 12 months per year; contingent on categorical funding Projected Recruitment Timeline Anticipated Application Screening Period: The week of December 15-19, 2025 Tentative First Interviews: The week of January 12-16, 2026 (Zoom) Tentative Second Interviews: The week of January 19-23, 2026 (In Person) Anticipated Start Date: March 2, 2026 POSITION HIGHLIGHTS Our Support Center Representatives are committed to providing excellent customer service and representing Butte College in a positive and professional manner within a call center setting. The mission of the Support Center is to provide quality support to students, faculty, staff, and the public, by answering questions and delivering accurate information regarding enrollment, registration, and other campus services and resources. The Support Center is located on the main campus, is staffed with both part-time and full-time employees, and has a dedicated Spanish line. The Support Center has a team-oriented approach to assisting our diverse student, faculty, staff, and community members. Work Schedule Position One: This position will work Monday through Thursday 7:30 a.m. - 5:00 p.m. and Friday 8:00 a.m. - 12:00 p.m. Summer hours will be Monday - Thursday 7:00 a.m. - 5:00 p.m. Position Two: This position will work Tuesday and Thursday 8:30 a.m. - 5:00 p.m., Wednesday 8:30 a.m. - 12:30 p.m. and Friday 8 a.m. - 12 p.m. Summer hours will be Tuesday - Thursday 8:30 a.m. - 5 p.m. Minimum Qualifications * Graduation from high school, GED, or equivalent*; AND * One (1) year of increasingly responsible experience closely related to the duties and responsibilities of this class. * High School education equivalency equals an adult education diploma or four (4) years of full-time paid work experience. Diversity Qualifications Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity and sexual orientation and ethnic backgrounds of community college students and staff. APPLICATION INSTRUCTIONS All applicants, including current Butte College employees, must complete and submit an online application with all required attachments to move forward. All fields within the application should be completely and thoroughly filled out. Do not skip application fields by inputting "see resume." Required Attachments * Resume or Vita: Attach a resume that aligns with the information provided in your application. * Diversity Essay: The Butte-Glenn Community College District has a very diverse staff and student population with respect to academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds. In your Diversity Essay, please describe your skills, education, professional development, community involvement, and professional experience working with these diverse groups. PRE-EMPLOYMENT REQUIREMENTS * The successful applicant will be required to complete a medical history questionnaire and must agree to undergo and pass a pre-employment physical examination, based on the physical requirements of the position, prior to employment. The physician will be selected and paid for by the District. Disabilities not related to the essential physical job requirements will not preclude the applicant from being hired. * Education Code § 87408.6 states that no person shall be initially employed by a community college district in an academic or classified position unless the person has submitted to an examination within the past sixty (60) days to determine that they are free of active tuberculosis. * As a condition of employment, the District requires that you provide fingerprints prior to beginning work. You may be fingerprinted at Butte College Human Resources by appointment, or you may be fingerprinted at another agency. Should you be fingerprinted at another agency, the rolling fee charged by the Department of Justice (DOJ) for the fingerprint report is the employee's responsibility at the time of printing. ADDITIONAL RESOURCES FOR APPLICANTS Application Tips for Success For helpful tips and guidance on navigating our application submission and recruitment process, please refer to the document below. * Application Tips for Success Travel and Relocation Accommodations For candidates traveling more than 80 miles to attend an onsite interview at Butte College, you may be eligible for travel reimbursement. And if hired, consider our relocation incentives below. * Travel Reimbursement for Interviews * Relocation Incentive * Housing Resources Butte Glenn Community College District (BGCCD) IS AN EQUAL OPPORTUNITY EMPLOYER: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Butte Glenn Community College District is committed to creating a diverse workforce focused on equity, inclusion, and accessibility for all faculty, staff, administrators, managers, and students. The District is dedicated to building an environment that supports our diverse student populations providing opportunities to mentor, encourage, and prepare our students to be successful in the world and expose them to global perspectives. Our District community of professionals is devoted to enriching our students' lives by bringing to light a variety of ways to engage and discover their individual and collective paths through education. BGCCD is committed to the principles of equal employment opportunity. It is the District's policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunities and are not subject to discrimination in any program or activity of the District on the basis of ethnic group identification, race, gender, color, language, accent, citizenship status, ancestry national origin, age, sex, religion, sexual orientation, gender identity, parental status, marital status, veteran status, physical or mental disability or medical condition, or on the basis of these perceived characteristics. The eligible list established from this recruitment will be used to fill the current vacancy and possibly future vacancies for positions with the same class specification. The District reserves the right to modify, rescind or re-advertise this announcement without notification or to delay indefinitely the employment of a person for the position.
    $33k-38k yearly est. 2d ago
  • Financial Services Associate I - IV - Virtual Branch

    Sierra Central Credit Union 3.9company rating

    Customer service advocate job in Yuba City, CA

    On-Site in Yuba City, CA. Remote work not available. Provide accurate, prompt and professional member service while promoting credit union services. Actively participate in the virtual branch efforts to meet or exceed assigned production goals. Essential Functions 1. Provide accurate, prompt, courteous and efficient service to credit union members. 2. Maintain a satisfactory performance record; including balancing, attendance, and sales referrals. 3. Performance of daily duties in compliance with established policies, procedures, and guidelines. 4. Inform members about additional credit union products and services. 5. Perform accurate complex input/output functions on the credit union computer systems that relates to account, loan, and general ledger postings. 6. Must achieve assigned individual sales goals and actively participate in all branch efforts to meet or exceed assigned production goals. 7. Maintain security of all cash, deposited items, and negotiable instruments. 8. Answer the telephone in accordance with established phone answering sequence, using an established greeting and adhering to a service quality script. 9. Must work well under pressure, meeting multiple and sometimes conflicting deadlines. 10. Adaptable to changing member services requirements; including scheduling flexibility, self-motivating, and ability to multi-task on different levels. 11. Must participate in activities as assigned by Branch Vice President and/or Operations Managers to achieve branch and/or individual sales goals. Includes telemarketing, in-branch promos, cross-selling and up-selling. 12. Must ensure that each interaction with members and co-workers is polite, professional, and respectful at all times. 13. Must be able to travel and work at other branches as business needs dictate, sometimes on short notice. 14. Must be able to travel to different locations to attend training classes. 15. Successful completion of FSA I required training courses per the Training Development Department or as specified by SVP/RVP. 16. Additional duties as assigned. Requirements Required Skills and Abilities 1. Ability to effectively communicate with a wide range of personality types. 2. Ability to effectively communicate verbally or in writing, and ability to speak and present in an effective manner. 3. Must work well under pressure, meeting multiple and sometimes conflicting deadlines. 4. Adaptable to changing member services requirements; including scheduling flexibility, self-motivating, and ability to multi-task on different levels. Education and Experience High school diploma or equivalent is required. Must be familiar with basic computer functions and programs. Previous cash handling experience and working knowledge of Microsoft Office programs preferred. Successful completion of required training courses per the Talent Development Center. Required training courses must be completed within specified training period or as scheduled by SVP/RVP. Pay Ranges Financial Service Associate I - $19.56 - $20.38 - No banking to less than 3 years of banking/financial institution experience. Cash handling and customer service preferred. Financial Service Associate II - $21.00 - $23.00 - Three years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one year experience as Financial Service Associate preferred. Financial Service Associate III - $23.60 - $26.00 - Four years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred. Financial Service Associate IV - $25.00 - $29.46 - Four plus years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred. If you are a motivated individual with a passion for providing excellent customer service, we encourage you to apply for this position. We offer a competitive salary, benefits package, and opportunities for career growth within our organization. We look forward to receiving your application and potentially welcoming you to our team as a Financial Services Associate I - IV in our Virtual Branch. Thank you for considering this employment opportunity. Salary Description $19.56 - $25.00 an hour depending on experience
    $19.6-25 hourly 32d ago
  • Customer Service Representative - State Farm Agent Team Member

    Ryan Henshaw-State Farm Agent

    Customer service advocate job in Yuba City, CA

    Job DescriptionBenefits: 401(k) matching Flexible schedule Free food & snacks Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Ryan Henshaw - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $32k-41k yearly est. 16d ago
  • Customer Service Representative

    Chevron Stations

    Customer service advocate job in Willows, CA

    Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 1702 Station Address: 1250 West Wood Street, Willows, CA 95988 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.00 - $19.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
    $18-19 hourly Auto-Apply 60d+ ago
  • Customer Account Representative - Sunday's Off!

    Eclipse RTO, LLC

    Customer service advocate job in Oroville, CA

    We are Hiring Immediately! It's Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment. We care for our employees. How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to 401(k) and generous paid time off (7 paid holidays, 1 week vacation after 6 months of service, and 2 weeks' vacation after 1 year of service). But you'll find the real benefits to joining us comes from within. You can work your way to the future you want. We'll help you own it! We are hiring immediately customer service reps that want to move up with the company and that will provide excellent customer service. This is not a boring behind a desk, watching the clock all day job. This is a fulfilling job where you are on the move in and out of the store. You will be providing great customer service managing your route in the store, and you will also be providing great customer service driving our vehicle delivering great product to our awesome customers. We're seeking driven, retail sales minded individuals capable of managing different accounts & providing outstanding customer service. You will ensure customer accounts stay up to date and adhere to company standards & you will deliver your customers the products they need for their wonderful families. Bottom line, if you are looking for a stable job that provides an opportunity for a long successful career, this is the job for you! We are hiring immediately, are you ALL IN? Why should you work at RAC? Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more! Do you have what it takes? * Must be at least 19 years of age * High school diploma or GED * Valid state driver's license and good driving record
    $40k-54k yearly est. 9d ago
  • Support Center Representative-Bilingual/Biliterate (Part-Time)

    Butte College District 4.3company rating

    Customer service advocate job in Oroville, CA

    SUPPORT CENTER REPRESENTATIVE-BILINGUAL/BILITERATE Click here for the full Job Description/Classification Specification CSEA Range 19; Part-time/Non-Exempt; 24 hours per week; 12 months per year Projected Recruitment Timeline Anticipated Application Screening Period: The week of December 15-19, 2025 Tentative First Interviews: The week of January 12-16, 2026 (Zoom) Tentative Second Interviews: The week of January 19-23, 2026 (In Person) Anticipated Start Date: March 2, 2026 POSITION HIGHLIGHTS The Bilingual/Biliterate Support Center Representative will be dedicated to delivering exceptional customer service and representing Butte College with professionalism and responsiveness in a call center setting. This position plays a vital role in supporting a diverse student population by providing assistance in both English and Spanish on a wide range of topics related to admissions, enrollment, and campus resources. Located at the Main Campus, the Support Center is a dynamic, student-centered environment staffed by both full-time and part-time employees. The team is committed to fostering access, equity, and inclusion through timely, accurate, and compassionate support. This role includes staffing our dedicated Spanish line and contributing to our multilingual outreach and service efforts. The ideal candidate will have strong communication skills, cultural humility, and the ability to provide bilingual/biliterate services that enhance student success. The Support Center values collaboration, adaptability, and a proactive approach to meeting the needs of students, faculty, staff, and the community. Work Schedule The work schedule is Monday and Thursday, 8:30 a.m. to 5:00 p.m., Tuesday 8:30 a.m. to 12:30 p.m., and Friday, 8:00 a.m. to 12:00 p.m. Summer hours will be Monday - Wednesday 8:30 a.m. - 5:00 p.m. Minimum Qualifications * Graduation from high school or G.E.D. or equivalent*; AND * One (1) year of increasingly responsible experience closely related to the duties and responsibilities of this class; AND * Bilingual/Biliterate in Spanish; AND * Hold and maintain a valid driver's license throughout duration of employment with the District. * High School education equivalency equals an adult education diploma or four (4) years of full-time, paid work experience. Diversity Qualifications Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity and sexual orientation and ethnic backgrounds of community college students and staff. APPLICATION INSTRUCTIONS All applicants, including current Butte College employees, must complete and submit an online application with all required attachments to move forward. All fields within the application should be completely and thoroughly filled out. Do not skip application fields by inputting "see resume." Required Attachments * Resume or Vita: Attach a resume that aligns with the information provided in your application. * Diversity Essay: The Butte-Glenn Community College District has a very diverse staff and student population with respect to academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds. In your Diversity Essay, please describe your skills, education, professional development, community involvement, and professional experience working with these diverse groups. PRE-EMPLOYMENT REQUIREMENTS * The successful applicant will be required to complete a medical history questionnaire and must agree to undergo and pass a pre-employment physical examination, based on the physical requirements of the position, prior to employment. The physician will be selected and paid for by the District. Disabilities not related to the essential physical job requirements will not preclude the applicant from being hired. * Education Code § 87408.6 states that no person shall be initially employed by a community college district in an academic or classified position unless the person has submitted to an examination within the past sixty (60) days to determine that they are free of active tuberculosis. * As a condition of employment, the District requires that you provide fingerprints prior to beginning work. You may be fingerprinted at Butte College Human Resources by appointment, or you may be fingerprinted at another agency. Should you be fingerprinted at another agency, the rolling fee charged by the Department of Justice (DOJ) for the fingerprint report is the employee's responsibility at the time of printing. ADDITIONAL RESOURCES FOR APPLICANTS Application Tips for Success For helpful tips and guidance on navigating our application submission and recruitment process, please refer to the document below. * Application Tips for Success Travel and Relocation Accommodations For candidates traveling more than 80 miles to attend an onsite interview at Butte College, you may be eligible for travel reimbursement. And if hired, consider our relocation incentives below. * Travel Reimbursement for Interviews * Relocation Incentive * Housing Resources Butte Glenn Community College District (BGCCD) IS AN EQUAL OPPORTUNITY EMPLOYER: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Butte Glenn Community College District is committed to creating a diverse workforce focused on equity, inclusion, and accessibility for all faculty, staff, administrators, managers, and students. The District is dedicated to building an environment that supports our diverse student populations providing opportunities to mentor, encourage, and prepare our students to be successful in the world and expose them to global perspectives. Our District community of professionals is devoted to enriching our students' lives by bringing to light a variety of ways to engage and discover their individual and collective paths through education. BGCCD is committed to the principles of equal employment opportunity. It is the District's policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunities and are not subject to discrimination in any program or activity of the District on the basis of ethnic group identification, race, gender, color, language, accent, citizenship status, ancestry national origin, age, sex, religion, sexual orientation, gender identity, parental status, marital status, veteran status, physical or mental disability or medical condition, or on the basis of these perceived characteristics. The eligible list established from this recruitment will be used to fill the current vacancy and possibly future vacancies for positions with the same class specification. The District reserves the right to modify, rescind or re-advertise this announcement without notification or to delay indefinitely the employment of a person for the position.
    $33k-38k yearly est. 2d ago
  • Financial Services Associate I - IV

    Sierra Central Credit Union 3.9company rating

    Customer service advocate job in Yuba City, CA

    Full-time Description We are seeking a reliable and customer-focused individual to join our team as a Financial Services Associate I-IV. In this role, you will be responsible for providing exceptional customer service, processing transactions accurately, and promoting our products and services to customers. Summary: Provide accurate, prompt and professional member service while promoting credit union services. Actively participate in the branch efforts to meet or exceed assigned production goals. Responsibilities: - Greeting customers and assisting them with their banking needs - Processing deposits, withdrawals, and other transactions accurately and efficiently - Balancing cash drawers and reconciling discrepancies - Cross-selling bank products and services to customers - Inputting new account/loan applicant requests - Assisting customers with account inquiries and problem resolution in a professional manner - Adhering to bank procedures and security protocols to ensure the safety of customer transactions - Willing to travel and work at other branches as business needs dictate, sometimes on short notice. Requirements Qualifications: - High school diploma or equivalent - Previous customer service experience preferred - Comfortable doing sales and cold-calling - Strong communication and interpersonal skills - Ability to work efficiently in a fast-paced environment - Attention to detail and accuracy in handling transactions - Knowledge of banking products and services is a plus - Must pass background check Pay Ranges Financial Service Associate I - $19.56 - $20.38 - No banking to less than 3 years of banking/financial institution experience. Cash handling and customer service preferred. Financial Service Associate II - $21.00 - $23.00 - Three years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one year experience as Financial Service Associate preferred. Financial Service Associate III - $23.60 - $26.00 - Four years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred. Financial Service Associate IV - $25.00 - $29.46 - Four plus years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred. If you are a motivated individual with a passion for providing excellent customer service, we encourage you to apply for this position. We offer a competitive salary, benefits package, and opportunities for career growth within our organization. We look forward to receiving your application and potentially welcoming you to our team as a Financial Services Associate I - IV. Thank you for considering this employment opportunity. Salary Description $19.56 - $25.00 an hour depending on experience
    $19.6-25 hourly 60d+ ago
  • Customer Service Rep(07742) - 861 GRAY AVE.

    Domino's Franchise

    Customer service advocate job in Yuba City, CA

    Job DescriptionWe offer flexible hours, part time and full time. We offer opportunities to move up into the management training program for exceptional employees that show self motivation, willingness to learn, and take pride in their job. Excellent customer service skills. The ability to work well under pressure. A sense of urgency to do your job well in a fast paced environment. Good teamwork skills. Ability to communicate with customers and employees in English (bilingual also a plus).
    $32k-41k yearly est. 56d ago
  • Customer Service Representative - CA

    Hassan & Sons Inc.

    Customer service advocate job in Yuba City, CA

    Under the general supervision of the Store Manager and Area Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment for all customers. The CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product knowledge, and efficient service. Responsibilities and Duties: Customer Service Excellence Greet all customers with enthusiasm and professionalism, creating a welcoming environment (“Welcome to H&S” / “Welcome to Chevron”) Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude Follow the company's Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction and Mystery Shop performance Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement Represent the company with professionalism in appearance, communication, and conduct Cash Handling & Register Operations Operate the Point of Sale (POS) system accurately for all cash, credit, and debit transactions Ensure correct change is given, receipts are issued, and refunds or exchanges are processed per company policy Perform safe drops, cash counts, and drawer balancing at shift end following standard procedures Verify identification for age-restricted items (alcohol, tobacco, lottery) and credit transactions Store Presentation & Merchandising Stock shelves, coolers, and displays to ensure products are organized, priced correctly, and visually appealing Maintain signage, promotional materials, and pricing accuracy Remove expired, damaged, or recalled items and report discrepancies to the Station Manager Keep the sales floor, counters, and displays neat, clean, and clutter-free Food & Beverage Handling Prepare and maintain all self-serve and ready-to-eat food and beverage stations (coffee, fountain, roller grill, etc.) Follow all food safety, sanitation, and temperature guidelines Clean and sanitize equipment regularly to ensure quality and compliance Maintenance, Cleanliness & Safety Maintain cleanliness of the entire facility, including restrooms, fueling area, and trash disposal Refill windshield washer stations, paper towels, and squeegees at the pumps Follow all safety procedures and emergency response protocols, including knowledge of shutoff systems Report equipment malfunctions or safety hazards immediately to management Additional Duties Adhere to the station's shift duties checklist for assigned shifts Understand and assist with car wash operations (if applicable) Perform other job-related duties as assigned by management Education and Work Experience High school diploma or equivalent preferred Previous experience in retail, food service, or customer-facing roles preferred Basic knowledge of POS systems and cash-handling procedures CPR and First Aid training a plus Strong communication skills and the ability to work effectively in a team environment Skill Set Strong customer service and communication skills Ability to multitask and stay organized in a fast-paced setting Self-motivated and dependable, with strong follow-through and attention to detail Able to follow direction, take initiative, and maintain professionalism under pressure Comfortable using computers and POS systems; basic Microsoft Office skills a plus Flexible availability, including nights, weekends, and holidays Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent standing, walking, bending, and lifting up to 50 lbs Requires use of hands, arms, and vision to operate POS systems and restock merchandise Must be able to work both indoors and outdoors in various weather conditions Exposure to cleaning chemicals, fuel fumes, and noise typical of a retail fuel environment Must be able to communicate clearly and effectively in person and over the phone Reasonable accommodations will be provided as required by law
    $32k-41k yearly est. Auto-Apply 6d ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Chico, CA?

The average customer service advocate in Chico, CA earns between $30,000 and $44,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Chico, CA

$36,000
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