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Customer service advocate jobs in Duluth, MN

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  • Customer Service

    Apricot Lane Duluth 2.7company rating

    Customer service advocate job in Duluth, MN

    Apricot Lane Duluth is looking for a Stylist. This role is primarily responsible for ensuring a great customer experience and maximum profitability. Apricot Lane is a stylish boutique filled with the latest fashions, accessories, and gifts. We are looking for experienced, fun, fashionable and talented individuals with a personal sense of style who are dedicated to delivering a unique and captivating experience to our customers. PRIMARY RESPONSIBILITIES: Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate merchandise based on customer needs and desires. Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money. Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, customer service, security practices, and other applicable operations. Maintains knowledge of current sales and promotions; maintains pricing and visual standards. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Participates in visual directives including monthly store sets and zone maintenance. Other duties as assigned/required. QUALIFICATIONS: Must be 18 years of age or older High School diploma or equivalent Retail or sales experience preferred Excellent communication skills Excellent customer service skills Strong organizational skills and ability to multi-task in a fast-paced environment Stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang/fold merchandise; climb, reach, push/pull, and clean Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a very flexible work schedule, including nights, weekends, and holidays is required
    $29k-36k yearly est. 60d+ ago
  • Customer Sales & Service Representative

    DTS Fluid Power 3.6company rating

    Customer service advocate job in Duluth, MN

    Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $40k-$60k per year. This includes hourly ($18-$24) based on experience, as well as quarterly and monthly bonus opportunities based on performance. No specific amount is guaranteed. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-AC1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $40k-60k yearly Auto-Apply 60d+ ago
  • Customer Care Representative

    Dbsrepair

    Customer service advocate job in Duluth, MN

    (Non-Remote) Why Join DBS? At DBS, we foster a trusting, respectful, and fun family culture where you'll feel valued and supported. As a regional leader in basement waterproofing, foundation & crawl space repair, concrete lifting & leveling, basement finishing, and whole-home energy solutions, we are looking for a dedicated Appointment Center Representative to join our growing team. What We Offer: A great company and team to be proud of Competitive compensation: $40,000-$45,000 per year Comprehensive benefits package, including: Health, Vision, and Dental insurance Health Savings Account (HSA) 401(k) with company matching Short-term disability Monday - Friday Schedule Paid time off and paid holidays The best software, tools, and training to set you up for success Opportunities for professional growth and advancement What We're Looking For: Customer service experience - you love helping people and solving problems Strong telephone and interpersonal skills Ability to communicate effectively through both verbal and written Basic computer skills and knowledge Our Vision, Mission & Values Vision: A world where every family lives in a healthy, safe, and comfortable home! Mission: Creating lasting "WOW" relationships with employees and customers, while providing permanent home performance solutions! Values: Positive, Teamwork & Humble Additional Information: All offers are contingent on submitting to and passing a thorough background check prior to starting. For more information about our company, visit ****************** DBS is an Equal Opportunity Employer. We encourage Women, Veterans, and Minorities to apply! If you take pride in delivering exceptional customer service and want to be part of a supportive, high-energy team, we'd love to hear from you! Apply today to join DBS as our new Customer Care Representative! Salary Description $40,000-$45,000 per year
    $40k-45k yearly 2d ago
  • Customer Service Associate

    Savers | Value Village

    Customer service advocate job in Duluth, MN

    Job Title: Customer Service Associate .** **$15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft** **$15.23= Clothing Sorter/Hanger, Hardware Sorter** **$15.45 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes** **$15.81 = Clothing Grader, Hardware Pricer, Material Handler** Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer 1740 Mall Drive, Duluth, MN 55811
    $27k-35k yearly est. 60d+ ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Customer service advocate job in Duluth, MN

    Share: share to e-mail Job Title: Customer Service Associate . $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $15.23= Clothing Sorter/Hanger, Hardware Sorter $15.45 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $15.81 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer 1740 Mall Drive, Duluth, MN 55811 Share: share to e-mail
    $27k-35k yearly est. 21d ago
  • Customer Service Representative - Duluth, MN

    Kedia Corporation

    Customer service advocate job in Duluth, MN

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $32k-41k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Nate Kahring-State Farm Agent

    Customer service advocate job in Duluth, MN

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $32k-41k yearly est. 15d ago
  • Customer Service Rep(01986) - 1701 woodland Ave

    Domino's Franchise

    Customer service advocate job in Duluth, MN

    Friendly outgoing person who likes to work with the public. Some computer skills are helpful but not required.
    $32k-41k yearly est. 60d+ ago
  • Service Receptionist

    Kolar Automotive Group

    Customer service advocate job in Hermantown, MN

    Kolar Automotive Group has had the privilege of serving the community for over 50 years. As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be better. We pride ourselves on doing business differently than everyone else. We strive to maintain our strong footprint in the community and not be your typical automotive dealership by having a great team, a strong business model, a healthy and rewarding company culture, and being intensely focused on quality. This position is for a Service Receptionsist. Full or Part-time Positions available. BENEFITS: 401(k) Health Insurance Life Insurance Paid Training Paid Vacation Paid Holidays No Sundays Discounts on service, parts and vehicles! RESPONSIBILITIES: Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers Handle all incoming internet email leads and internet phone leads Be available to respond to email inquiries in a professional, well-spoken manner Direct customers to product information resources, including those available on the internet Check email frequently and respond to inquiries immediately Deliver inquiries/messages intended for other service personnel and departments promptly QUALIFICATIONS: Good verbal and written communication skills Proficient with Microsoft Word, Excel, and Outlook Must have a clean & valid driver's license
    $33k-42k yearly est. Auto-Apply 60d+ ago
  • BDC Representative

    Luther Automotive Services 4.9company rating

    Customer service advocate job in Hermantown, MN

    For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is absolutely critical to our success. If you are looking for a great career with great people, apply today! What We Offer * Medical, Dental & Vision * Short Term & Long Term Disability * HSA/Flexible Spending * 401k with Match * Paid Vacation * Growth Opportunities * Paid Training Responsibilities * Establish strong customer relationships by assisting with incoming customer call inquiries, scheduling sales appointments, and maintaining long-term follow up with customers * Identify customer needs and recommend appropriate vehicle products and services * Record customer information in the required database Qualifications * Excellent verbal and written communication skills * Strong computer skills including date entry, internet, and Microsoft Office * Excellent time management skills and attention to detail while working under tight timelines * Willingness to follow direction while working independently * Available to work flexible hours including nights, weekends and some holidays * Professional Appearance Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
    $41k-54k yearly est. 7d ago
  • PT Food Service Representative

    St. Anns Residence

    Customer service advocate job in Duluth, MN

    Work with a great team in a friendly atmosphere for a wonderful assisted living facility. We are looking for motivated people with a dedication to working with senior citizens in a residential setting. The mission of Saint Ann's Residence is to enhance the quality of life of older adults by providing a secure, comfortable, and homelike environment. Hours: Vary.…NO LATE SHIFTS! Duties and Responsibilities: Facilitate the dining experience during meal times for residents and ensures a safe and sanitary environment, as well as prep cooking as assigned by manager or cook. Essential Duties and Responsibilities include the following. Presents menu, answers questions, and makes suggestions regarding food and service. Takes orders from residents and serves from kitchenettes. Ladles soup, tosses salads, portions entrees, brews coffee, and performs other services as determined by St. Ann's. Garnishes and decorates dishes preparatory to serving. Serves residents their meals at each table and assist residents as needed. (Some residents may need their food cut, etc.). Communicates with main kitchen and/or other floors to meet food needs. Delivers and picks up trays as needed to residents in their apartments. Observes residents and respond to any additional requests and determine when meal has been completed. Serve desserts at the request of residents. Clears, sanitizes and resets tables at conclusion of each meal. Vacuums the floor, removes garbage and reports any spots on the carpeting which needs to be tended to. Ensure that all condiments have been restocked on tables and in kitchenettes. Documentation in required log book as directed by Director of Food Service. Job may also entail running the dish machine, washing dishes and other special cleaning assignments as determined by the Director of Food Service. Other duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Applications are also available at our information desk at 330 East Third Street, Duluth, MN 55805. Saint Ann's offers competitive compensation. Saint Ann's Residence is an equal opportunity employer. Type: Part-time
    $31k-42k yearly est. 60d+ ago
  • Commercial Lines Customer Service Representative

    Reliable Insurance Agency

    Customer service advocate job in Hermantown, MN

    Purpose of Job: To provide additional support to commercial lines clients by supporting commercial lines teams in daily tasks and policy processing. To provide prompt, efficient, high quality service to all RIA clients Responsibilities: Certificates of insurance/evidence of property documents Processing/preparing auto ID cards MVRs Login to carrier sites daily to download and distribute policy/billing documents Processing commercial lines account manager documents when available to do so Preparing policy books Carrier follow ups Further career development through continuing education and obtaining designations Job Qualifications: Advanced computer skills Self-Motivation Ability to work in a team environment Ability to work extra hours during heavy workloads Accessibility after normal business hours Willingness to take direction from fellow colleagues Professional customer service telephone skills Exceptional communication and time management skills Ability to multitask Willingness to work at all locations Insurance experience and license preferred Performance Measurements: Semi-annual performance reviews will be conducted which entail, but are not limited to, new business production, processing efficiencies, workload management and account retention. Benefits: 401k Match Profit Sharing Section 125 - Daycare, Health, Dental & Vision 35 Hour Work Week Vacation PTO 7 Paid Holidays & Birthday off HSA Health Insurance - 100% of Employee Paid $50,000 Life Insurance - option to purchase additional coverage on employee, spouse & dependents at your cost Future Licensing, Designations, and CE Scheduled and Paid by Agency Group Long Term Disability - at your cost Group Dental - at your cost Group Vision - at your cost Aflac Benefits - at your cost LegalShield - Shared cost
    $32k-41k yearly est. 60d+ ago
  • Customer Service Representative

    Frandsen Financial Corporation 3.9company rating

    Customer service advocate job in Cloquet, MN

    Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Customer Service Representative (CSR) to work at our Cloquet office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a CSR must meet customer expectations of receiving friendly, accurate, and efficient service. Job Duties: Provide superior customer service by being professionally helpful, curious, and courageous Process customer transactions accurately and proficiently Maintain exceptional cash handling skills and accurate balancing Consistently make customer introductions to banking partners to grow relationships Diligently examine all transactions to prevent losses and deter fraudulent activity Desired Skills: High school diploma or equivalent Cash handling experience preferred Strong verbal and written communication skills Attention to detail Proficiency in computers Salary range for this role is $18.00 to $20.00 per hour, depending on experience. We offer a competitive benefits package including 401k and profit sharing.
    $18-20 hourly 60d+ ago
  • Learning Center Specialist

    University of Wisconsin Stout 4.0company rating

    Customer service advocate job in Superior, WI

    Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:Learning Center SpecialistJob Category:Academic StaffEmployment Type:RegularJob Profile:Learning Center SpecialistJob Duties: Coordinates the effective delivery of center or academic programs providing support for quality programs for student services in the center and may supervise student staff. Will provide day to day individual and group services to qualified participants in the TRIO Student Support Services program, focusing more intensely on individual services to students. The UW-Superior TRIO Student Support Services grant is a federal award on a five-year cycle. This position carries an individual caseload of 60-80 students while providing required and optional services, per grant requirements. This position requires evening and weekend hours with some regional, state, and national travel. This position is based on the UW-Superior campus in Superior, WI. Provides supplemental instruction for students enrolled in classroom, online, and/or laboratory course(s), and assists with the design and execution of administrative functions associated with academic instruction and the development of pedagogy/andragogy or assessment tools and resources to support quality student learning and promote high-impact practices. Key Job Responsibilities: Develops teaching techniques that enhance course effectiveness in alignment with desired outcomes and established strategy and may train other staff in use of said instructional techniques May participate in strategic planning and grant proposals for instructional development, new teaching methods, and program direction Assesses learner performance and may prepare reports recommending instructional improvements Assists in defining the objectives of the program and plays a major role in carrying out program duties Works to develop and/or design curriculum and/or techniques for instruction in a disciplinary area and suggests new ways of effective instruction within that discipline May supervise the day-to-day activities of work unit employees involved in instructional support Meets with students for intake and general assessment and makes referrals to others on campus as appropriate Provides supplemental instruction for students enrolled in classroom, online, and/or laboratory courses in a variety of formats such as one-on-one sessions, group sessions, peer mentor sessions, and seminars Department: Student Support Services Reports to: TRIO Student Support Services Director Appointment 100% 10-month/40 hours per week ongoing, Academic Staff, one vacancy UW Standard Job Responsibilities: Works to develop and/or design curriculum and/or techniques for instruction in a disciplinary area and suggests new ways of effective instruction within that discipline. Assesses learner performance and may prepare reports recommending instructional improvements. Develops teaching techniques that enhance course effectiveness in alignment with desired outcomes and established strategy and may train other staff in use of said instructional techniques. Provides supplemental instruction for students enrolled in classroom, online, and/or laboratory courses in a variety of formats such as one-on-one sessions, group sessions, peer mentor sessions, and seminars. Meets with students for intake and general assessment and makes referrals to others on campus as appropriate. May supervise the day-to-day activities of work unit employees involved in instructional support. Assists in defining the objectives of the program and plays a major role in carrying out program duties. May participate in strategic planning and grant proposals for instructional development, new teaching methods, and program direction. Additional duties specific to the position: Identifies, designs, plans, delivers, and evaluates academic support center programming and student resources. Schedules logistics and secures resources for academic support center programming. Assists students in assessing their interests, skills, and values; and assists with processing applications to match appropriate fields of study and career options. Identifies and refers students to appropriate institutional resources and follows-up on referrals. Coordinates and supports delivery of center programs, including application processing and intake/center program offering-related advising, in support of quality delivery of student support services. Recruit, retain, engage, support, and evaluate 160 program participants as per grant requirements on an annual basis as coordinated by Director. Perform daily office functions including, but not limited to arranging room reservations, managing purchasing supply orders, initiating facilities requests and technology help tickets, and maintaining technology. Record pertinent data in Blumen Online TRIO for annual performance reporting and participant tracking. Represent the TRIO Student Support Services program and serve as contact for faculty and campus departments. Other Duties: Complete required trainings and professional development as assigned. Other duties as assigned. Knowledge, Skills and Abilities: Knowledge of the needs of students with high risk of attrition. Able to write and/or administer a large grant, interpret federal regulations, and prepare reports. Strong public speaking skills in public, both large and small groups. Ability to collaborate with academic, administrative, and non-academic peers in an educational setting. Knowledge of creating, facilitating, or evaluating high quality programming. Knowledge of college admissions requirements, financial aid processes, and academic advising strategies. Skills in teaching organizational and academic skills to assist students. Strong communication and interpersonal skills. Ability to implement and/or support student retention initiatives. Knowledge of financial aid processes, scholarship opportunities, and resources to assist students navigating financial challenges related to their education. Ability to drive a vehicle for the purpose of conducting university business and meet the criteria for operation of state-owned-vehicles - Policy 615. Required Qualifications: Bachelor's Degree in education, counseling, human services, or related field from an accredited college or university Minimum of three (3) years of appropriate and relevant experience working in higher-education setting Valid driver's license This position is currently ineligible for H1-B sponsorship. A qualification for this position includes independent eligibility to work within the United States upon hire date. Desirable Qualifications: Experience working with TRIO or comparable programs Master's Degree in education, counseling, human services, or related field Minimum of one (1) year of experience in student staff supervision, program development and evaluation, and compliance with federal regulations Proficiency in utilizing data management software systems to track student progress including but not limited to: Blumen or Student Access, PeopleSoft, and EAB Navigate. Compensation & Benefits: Salary range for this position is: $42,000 - $46,000 annually (10-month appointment). This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see: *********************************************************** Starting Date: January 2026 Contact Information: For additional information about UW-Superior, visit **************** For additional information about this position, contact Kailee Deadrick at ********************. Application Process: Review of all complete applications will commence at 4:30pm on December 10, 2025, and will continue until the position is filled. How to Apply: Please click the “Apply” button to begin the application process or visit ****************************************** You will be required to log in or create a Workday account to continue. As part of the application process, you will be required to upload the documents listed below. Applications will not be considered complete unless all required materials are submitted. 1.) Cover Letter 2.) Resume 3.) Unofficial transcripts of all degrees earned UW-Superior, A Superior Place: The University will not reveal the identities of applicants who request confidentiality in writing, except that the identities of ‘final candidates' must be revealed upon request. According to the Attorney General, ‘final candidates' under Wisconsin law means the five candidates who are considered most qualified for the position. See Wis. Stat. Sec. 19.36(7)(a). Employment will require a criminal background check, and if you have prior work history within the last seven years with Universities of Wisconsin or State of Wisconsin agencies, a personnel file review check for employee misconduct. It will also require your references to answer questions regarding employee misconduct, sexual violence and sexual harassment. The University reserves the right to check references with notice given to the candidates at the appropriate time in the process. Employment is subject to federal laws that require verification of identity and legal right to work in the United States as required by the Immigration Reform and Control Act. For UW-Superior campus safety information and crime statistics, review the Annual Security Report or contact the University Police Department Safety at ************ for a printed copy. UW is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
    $42k-46k yearly Auto-Apply 22d ago
  • Customer Service / Sales Representative

    Iron Trail Motors

    Customer service advocate job in Cloquet, MN

    Job description Immediate opening for Customer Service/Sales Representatives to join our growing team! If you have previous customer facing sales or service experience and want to earn a excellent income we want to meet you! You will be joining one of the most exciting, fast paced, and rewarding careers in customer service sales with unlimited earning potential! Our representatives daily mission is answer questions and educate customers on how to buy the right vehicle that fits their budget and needs. Sales Consultant Responsibilities: Smile, and have a positive attitude Learn the product to become a product knowledge expert Present, demonstrate, and educate customers on specific vehicles Help customers find the right vehicle for their needs and budget Prospect and contact existing and potential customers to make them aware of manufacturer special offers Set follow-up appointments to keep customers aware of latest developments Use computer software to keep organized and provide excellent customer service Desire to succeed * Please do not apply unless you meet the following requirements. Applicants that do not meet the following requirements will not be considered. Valid Drivers License Previous customer service/sales experience Familiarity with computer software/typing Strong attention to detail Ability to work a rotating schedule 5 days per week. Our business hours are Monday - Friday 8:30am -7pm and Saturday 9am to 4pm. You must be motivated by high income potential and want to earn a minimum of $60,000.00 to $120,000.00 or more per year. Job Type: Full-time Pay: $60,000.00 - $120,000.00 per year Benefits: Benefits: -Paid Time Off at 30 days -Medial Insurance, Health, Vision, Dental, including advanced benefits of Free virtual visits and over 550 Free prescriptions! -401K -Employee Discounts on vehicles, parts and service -Paid training and career development Compensation Package: Commission pay Monthly bonus Schedule: Day shift Evenings as needed Monday to Friday Rotating weekends Ability to Relocate: Cloquet, MN 55720: Relocate before starting work (Required) Work Location: In person #hc165027
    $32k-41k yearly est. 19d ago
  • Customer Account Representative

    Community Memorial Hospital 4.7company rating

    Customer service advocate job in Cloquet, MN

    Community Memorial Hospital (CMH), a designated Critical Access hospital, is more than just a hospital. It's an independent healthcare campus that provides access to high quality primary and specialty care for Carlton County and beyond. Since 1958, CMH has provided exceptional care to our neighbors throughout Carlton County and beyond. Our team of over 400 staff and healthcare providers are guided by our mission & vision: MISSION: Your Neighbors Caring for You VISION: Community Memorial Hospital is the local health system of choice for quality health care, ensuring local access in collaboration with our local and regional partners. CMH is pleased to offer the following benefits to all regular full and part-time employees working a .5 FTE (20 hours/week) or above. Employees become eligible for all benefits on the first day of the month following their date of hire. Benefits include medical insurance, flexible spending accounts, retirement plans, short-term and long-term disability, life insurance, paid personal time off (includes vacation, sick time and holidays), funeral leave, fitness reimbursement plan, employee assistance plan, employee illness bank, and christmas club. CMH is an Equal Employment Opportunity employer. Job Summary Responsible to provide the patient with a personal representative able to answer questions on patient accounts and billing policies. Process professional claims. Resolve denials, errors, and credit balances; submit appeals; manage recurring accounts; compliant billing according to regulations. Requirements: Experience working in a hospital or clinic business office for a minimum of 2 years. Experience and knowledge of Medicare and Medicaid billing and claim submissions preferred and must possess or be able to pass the Medicare Billing Certificate Program within one year from start date. Must demonstrate a strong knowledge of the patient registration process. Must have the ability to handle multiple tasks simultaneously with tactful, courteous customer relations; must have computer word processing skills; requires competent written and verbal communication skills; be capable of interacting with all levels of staff; must have basic mathematical comprehension and be accurate in basic mathematical calculations. Occasional travel may be required for continuing education. Wage * Signing Bonus $3,000.00* Depending on your work experience, you could earn a wage from $18.12 to $23.91 per hour. Apply Now Complete a job application and submit form online. Complete a job application and submit form online: ************************************************** Community Memorial Hospital is an Equal Opportunity Employer.
    $18.1-23.9 hourly 15d ago
  • Customer Service Representative - State Farm Agent Team Member

    Denise Burggraff-State Farm Agent

    Customer service advocate job in Moose Lake, MN

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative-State Farm Agent Team Member. Insurance experience not required; we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer service experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career. Responsibilities Serve as a primary contact for customers via phone, email, in-person walk-ins and text. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate and knowledgeable support which includes responding to inquiries about insurance availability, eligibility, coverages, policy changes, billing clarification and resolving issues. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain accurate documentation of all customer interactions. Order office & marketing supplies, complete daily deposits and daily mail needs. Work collaboratively with team members to meet agency service and retention goals. As an Agent Team Member, you will receive... From $45,000 annual+ bonuses available Simple IRA (matching) Health Insurance Holiday Pay Paid time off, birthday day off Team Lunches & Outings Monday-Friday 8:30-5 schedule, no weekends Training & development Continuing Education License Reimbursement Growth potential/Opportunity for advancement within my agency Agent Aspirant Program for individuals aspiring to start their own agency Requirements Interest in marketing products and services based on customer needs Excellent communication and interpersonal skills - written, verbal and listening People-oriented, you like to talk to others High attention to detail and ability to manage multiple tasks simultaneously Proactive in problem solving Pride in getting work done accurately and timely Able to learn computer functions and company software Property & Casualty Insurance License (must be able to obtain) Life & Health Insurance License (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education This is an in-office position, must be able to commute to our agency daily in Moose Lake, MN. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $45k yearly 23d ago
  • BDC Representative

    Luther Auto 4.9company rating

    Customer service advocate job in Hermantown, MN

    For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is absolutely critical to our success. If you are looking for a great career with great people, apply today! What We Offer Medical, Dental & Vision Short Term & Long Term Disability HSA/Flexible Spending 401k with Match Paid Vacation Growth Opportunities Paid Training Responsibilities Establish strong customer relationships by assisting with incoming customer call inquiries, scheduling sales appointments, and maintaining long-term follow up with customers Identify customer needs and recommend appropriate vehicle products and services Record customer information in the required database Qualifications Excellent verbal and written communication skills Strong computer skills including date entry, internet, and Microsoft Office Excellent time management skills and attention to detail while working under tight timelines Willingness to follow direction while working independently Available to work flexible hours including nights, weekends and some holidays Professional Appearance Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
    $41k-54k yearly est. Auto-Apply 8d ago
  • Customer Service Rep(01977) - 629 7th Ave #8

    Domino's Franchise

    Customer service advocate job in Two Harbors, MN

    Friendly outgoing person who likes to work with the public. Some computer skills are helpful but not required.
    $32k-41k yearly est. 60d ago
  • Customer Service / Sales Representative

    Iron Trail Motors

    Customer service advocate job in Cloquet, MN

    Immediate opening for Customer Service/Sales Representatives to join our growing team! If you have previous customer facing sales or service experience and want to earn a excellent income we want to meet you! You will be joining one of the most exciting, fast paced, and rewarding careers in customer service sales with unlimited earning potential! Our representatives daily mission is answer questions and educate customers on how to buy the right vehicle that fits their budget and needs. Sales Consultant Responsibilities: Smile, and have a positive attitude Learn the product to become a product knowledge expert Present, demonstrate, and educate customers on specific vehicles Help customers find the right vehicle for their needs and budget Prospect and contact existing and potential customers to make them aware of manufacturer special offers Set follow-up appointments to keep customers aware of latest developments Use computer software to keep organized and provide excellent customer service Desire to succeed * Please do not apply unless you meet the following requirements. Applicants that do not meet the following requirements will not be considered. Valid Drivers License Previous customer service/sales experience Familiarity with computer software/typing Strong attention to detail Ability to work a rotating schedule 5 days per week. Our business hours are Monday - Friday 8:30am -7pm and Saturday 9am to 4pm. You must be motivated by high income potential and want to earn a minimum of $60,000.00 to $120,000.00 or more per year. Job Type: Full-time Pay: $60,000.00 - $120,000.00 per year Benefits: Benefits: -Paid Time Off at 30 days -Medial Insurance, Health, Vision, Dental, including advanced benefits of Free virtual visits and over 550 Free prescriptions! -401K -Employee Discounts on vehicles, parts and service -Paid training and career development Compensation Package: Commission pay Monthly bonus Schedule: Day shift Evenings as needed Monday to Friday Rotating weekends Ability to Relocate: Cloquet, MN 55720: Relocate before starting work (Required) Work Location: In person
    $32k-41k yearly est. 60d+ ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Duluth, MN?

The average customer service advocate in Duluth, MN earns between $32,000 and $46,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Duluth, MN

$39,000
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