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Customer service advocate jobs in Harrisonburg, VA - 272 jobs

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  • Customer Specialist

    Carmax Corporation 4.4company rating

    Customer service advocate job in Harrisonburg, VA

    Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications. Conduct vehicle condition assessments by collecting, recording, and communic Customer Specialist, Specialist, Customer Service, Automotive, Vehicle
    $30k-33k yearly est. 5d ago
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  • Customer Sales & Serv Rep

    Applied Industrial Technologies, Inc. 4.6company rating

    Customer service advocate job in Harrisonburg, VA

    Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $42k-50k yearly est. 6d ago
  • Customer Service Representative

    City National Bank 4.9company rating

    Customer service advocate job in Verona, VA

    EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Summary Description Provides excellent customer service while performing efficient and accurate banking transactions in accordance with bank policies and procedures. Assists customers with routine service requests. Identifies and acts on referral opportunities for new products by recognizing customer needs. Essential Functions Accurately processes routine bank transactions including but not limited to check cashing, deposits, withdrawals, account transfers and loan payments Consistently executes customer service standards to provide excellent customer service, resolve problems, and identify customers' financial needs Maintains and balances a working cash supply Displays a positive and professional attitude at all times Maintains current knowledge of bank products and services Works closely with manager and branch team to generate new business Seeks opportunities to refer to other lines of business to include mortgage, cash management, commercial and trust Actively participates in branch campaigns and incentives Completes all training within predetermined time limits Adheres to all bank regulatory, audit, and compliance policies and procedures Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job Position Requirements High school diploma or equivalent 1-2 years of retail/customer service experience, with sales experience preferred Displays professional dress and demeanor Personal computer proficiency Cash handling experience preferred Typically the employee may sit to perform work; however, there may be some standing, walking, bending and lifting 5-10 lbs Work is generally performed indoors in environmentally-controlled conditions Critical Skills / Expertise Excellent customer service and sales skills Excellent oral communication and listening skills Knowledge of (or ability to learn) the bank's operating systems, policies and procedures
    $28k-34k yearly est. 2d ago
  • Customer Service Representative (Part-Time)

    James Madison University 4.2company rating

    Customer service advocate job in Harrisonburg, VA

    Working Title: Customer Service Representative (Part-Time) State Role Title: Administrative and Office Specialist II Position Type: Part-time - Wage / Part-time Salaried Position Status: Part-Time FLSA Status: Non-Exempt: Eligible for Overtime College/Division: Financial Aid and Scholarships Department: 100179 - Financial Aid and Scholarships Pay Rate: Hourly Specify Range or Amount: $15.00 per hour Is this a JMU only position? No Is this a grant-funded position? No Is this a Conflict of Interest designated position? No Beginning Review Date: 1/30/2026 About JMU: At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community nestled on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees. JMU offers several perks to all employees including: • A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU. • Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios. • A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits. • Holiday Breaks: The university is granted 12 holidays a year. • Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join. At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way. Discover what makes JMU a great place to work: bit.ly/JMUEmployment General Information: The Customer Service Representative plays a key role in supporting the financial aid process by serving as a primary point of contact for students, parents, and the general public. This position is responsible for providing guidance on application procedures and eligibility requirements for all types of financial assistance, and for administering aid in accordance with federal, state, and institutional regulations, policies, and procedures. Duties and Responsibilities: Counsels JMU student/parents and prospective students/parents, advising them of application processes and criteria, federal regulatory issues, status of application, professional judgment, and financial aid eligibility options. Works closely with other JMU offices (University Business Office, Registrar's Office and Centennial Scholars Program Office) to facilitate the initial and on-going enrollment of students. Assists students and parents with the completion of FAFSAs, FSAIDs, Master Promissory Notes and Entrance Loan Counseling. Works closely with loan area as well as the University Business Office. Works with local high schools and JMU community with requests for presentation and workshops. Assists with the Financial Aid email box as needed. Qualifications: Required: Demonstrated oral and written communication skills Commitment to professional customer service Exceptional time-management, problem-resolution, and organizational skills Ability to work independently Demonstrated accuracy and strong attention to detail Additional Posting Information: Conditions of Employment: Employment is contingent upon the successful completion of a criminal background check. This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization. EEO Statement: James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************. Reasonable Accommodation: If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
    $15 hourly 19d ago
  • Customer Sales & Serv Rep

    DTS Fluid Power 3.6company rating

    Customer service advocate job in Harrisonburg, VA

    Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $39k-53k yearly est. Auto-Apply 56d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service advocate job in Harrisonburg, VA

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $24k-32k yearly est. 20d ago
  • Bottleless Cooler / Municipal Water Solutions Representative

    Culligan 67Md

    Customer service advocate job in Ruckersville, VA

    Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Outside B2B Sales At Culligan, we're changing how businesses think about water. We provide eco-friendly, bottleless water and ice solutions that connect directly to municipal (city) water lines-eliminating plastic bottles while delivering crisp, great-tasting purified water through Culligan's exclusive purification process. It's better for workplaces, better for people, and better for the planet. We partner with offices, medical and dental practices, manufacturing facilities, hospitality, warehousing, and more-helping them upgrade from outdated fountains and 5-gallon bottle coolers to modern, premium hydration solutions backed by over 85 years of water expertise. Just as importantly, we invest in our people. We offer a supportive, team-driven culture where growth, success, and fun go hand in hand. If you're competitive, motivated, and enjoy face-to-face sales, this is a great opportunity to build a rewarding career with a product customers genuinely want. What You'll Do Meet face-to-face with local businesses to educate, consult, and recommend bottleless water solutions Prospect daily through cold calling, phone outreach, email/video follow-ups, and social media Build strong rapport and work toward one-visit closes when possible Follow up on company-provided and self-generated leads Manage activity, notes, and paperwork in CRM while traveling within your territory What We're Looking For Outside B2B sales experience preferred (cold calling a plus) Energetic, personable, and commission-driven Strong communication, organization, and time-management skills A self-starter with a true “hunter” mindset Reliable transportation and valid driver's license High school diploma or GED required (college preferred) Why Culligan? Premium, in-demand product with minimal competition Eco-friendly solution businesses value and trust Strong support, training, and team culture Opportunity to grow while making a real impact If you're ready to sell a solution that makes a difference-and be rewarded for your effort-we'd love to hear from you. Apply today and grow with Culligan. Compensation: $30,000.00 - $70,000.00 per year About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
    $30k-70k yearly Auto-Apply 7d ago
  • Technical Support & Customer Service Coordinator

    Game Day Signals

    Customer service advocate job in Elkton, VA

    Job Description Employment Type: Part-Time, On-site (up to 28 hours per week, Monday-Friday) Work Schedule: Later-day office hours, typically within 10:00 AM - 6:00 PM (e.g., 10-4, 11-5, or 12-6) Salary: 20-25 USD per hour Growth Opportunity: Potential to move into a full-time role Game Day Signals is seeking a Technical Support & Customer Service Coordinator to provide technical support, device troubleshooting, and customer assistance. This role is responsible for resolving technical issues, supporting customers, and assisting with daily operational needs. Additional responsibilities include providing backup support for order fulfillment and administrative tasks, as well as assisting with social media content creation as needed. Requirements ResponsibilitiesTechnical Support & Device Repair Troubleshoot Game Day Signals units and resolve technical issues via phone and email Perform battery replacements, screen replacements, and basic hardware repairs Program, configure, test, and prepare devices for customer use Diagnose warranty issues and coordinate repairs or replacements Maintain accurate service, repair, and warranty records Customer Support & Outreach Provide technical support to customers via phone and email Assist teams with setup, usage, and troubleshooting Prepare quotes and invoices for customer orders Follow up with customers to ensure successful implementation and satisfaction Communicate clearly and professionally with coaches, staff, and partners Operations & Team Support Assist with order fulfillment, shipping, and inventory as needed Process returns and prepare replacement units Assist with other administrative tasks as needed Social Media & Content Creation Create and post product-related content on Facebook, Instagram, and X Capture photos and short videos of products, setups, and behind-the-scenes activity Assist with announcements, promotions, and product updates Monitor comments and messages and route inquiries appropriately Additional Responsibilities Assist with supply ordering related to technical repairs and support Help with office organization and upkeep as needed Participate in continuous improvement of support processes and documentation Requirements Experience in technical support, customer service, IT support, or hands-on troubleshooting Comfort working with small hardware components, batteries, and screens Strong communication and customer service skills Experience posting content on Facebook, Instagram, and X Organized, dependable, and able to manage multiple priorities Willingness to assist with fulfillment and operational tasks as needed Ability to lift and move packages up to 25 pounds Experience with Shopify or similar order management systems is a plus. Benefits Part-time employees are eligible for: Company-matched 401(k)
    $27k-37k yearly est. 20d ago
  • Customer Service Advisor

    Virginia Lube

    Customer service advocate job in Charlottesville, VA

    Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations, and communicating orders for repairs to be done. Customer service also plays an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position
    $25k-32k yearly est. 13d ago
  • Customer Service Technician

    Brightspeed LLC

    Customer service advocate job in Charlottesville, VA

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. As a Customer Service Technician, you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: * Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment * Performing maintenance and repair on outside plant facilities * Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables * Observing all safety rules and regulations * Assisting other technical personnel in the performance of their duties when requested * Actively supporting sales and marketing related activities * Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE * High School diploma (or equivalent) or higher * Ability to distinguish colors on facilities * Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) * Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) * Basic computer skills including MS Office applications * Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) * Ability to work aloft (e.g. ladder) * Ability to work outside in all weather conditions and at various hours of the day/night * A valid driver's license and satisfactory driving record * Positive and professional appearance and demeanor when communicating the company's products and services to our customers * Accountability/dependability (on time and on load when scheduled and serve on call as needed) * Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) * Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) * Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions * Active Learning (curious seeker of added information and actively works to improve skills and knowledge) BONUS POINTS FOR: * Prior experience as a customer facing telecom operations technician * Basic electricity training/certification or documented equivalent work experience * ADSL installation/repair experience (self/full installs) * A+/Net + Certified Required Soft Skills This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues #LI-RW1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: * Brightspeed's Privacy Notice for California Residents * Brightspeed's Privacy Notice
    $25k-37k yearly est. 3d ago
  • Customer Service/Ramp Agents - SHD

    Quickflight Services

    Customer service advocate job in Shenandoah, VA

    We have upcoming openings at this Airport for Customer Service Agents. Experience is helpful but not necessary. Applicants will be required to attend (1-2) weeks of initial required training program, followed by additional training period later. (1-2) weeks total training period-paid if successful Competitive starting wage of $8.75 once all training is completed Part-Time positions Available Duties include loading/unloading luggage, ticket counter including selling tickets and checking in passengers, gate including boarding flights and assisting passengers with special needs and other duties can be assigned. All positions have lifting requirements and all employees learn all functions/cross train Qualifications Must be available to work variety of shifts including evenings, weekends and holidays Must have a valid driver's license with a good driving record/provide a 3 yr record Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI. Must pass a DOT pre-placement drug screen Must be able to lift 50 LBS repetitively up to 75 with assistance Must be able to work out doors in all types of weather as well as indoors Must be able to bend, twist and stoop to service aircraft, extremely physical position Must have basic computer and typing skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $8.8 hourly 6h ago
  • Client Account Services Transaction Specialist

    Hantzmon Wiebel LLP 3.2company rating

    Customer service advocate job in Charlottesville, VA

    Who We Are Our Purpose: We exist to provide solutions and create value through our professional services for businesses, individuals, and nonprofits in our community. Our Vision: We are committed to utilizing our position as the preeminent independent accounting and professional services firm in Central Virginia to make a positive difference for our clients and our community. Our Mission: We will use our expertise and entrepreneurial spirit to: Nurture future leaders through a supportive, challenging, and enjoyable work environment Provide the highest quality professional services to our clients Utilize our outstanding team and maximize their effectiveness by promoting a healthy balance between work and daily life Work with clients and team members to accomplish their desired results Responsibilities Accounts payable/receivable Payroll processing 1099 preparation General ledger maintenance Sales tax return preparation Month-end close process Basic financial reporting What we're looking for Associate degree in accounting, finance, business, or related years of experience Team player with a positive attitude Ability to manage multiple clients Seeks feedback to support a growth mindset Strong communication skills Analytical thinker and problem solver Strong emotional intelligence Tech savvy/innovative mindset Proactive with peers, clients, and leaders Flexible and agile working style The perks! Career growth opportunities Competitive salary compensation based on experience Paid holidays and paid time off Full benefits including: 401k and profit-sharing plan Medical Dental Vision HSA FSA Life Insurance
    $38k-49k yearly est. Auto-Apply 19d ago
  • Community Based Mental Health CSA Clinician Counselor QMHP

    EMS 3.9company rating

    Customer service advocate job in Orange, VA

    Community Based CSA Clinician EMS of Virginia is seeking a Qualified Mental Health Professional (QMHP) registered with the Board of Counseling to provide CSA Funded Services in the Orange County area of Virginia. These services include Virtual Residential (support in the home of children under 18, similar to crisis and home based combined), Parent Coaching, Home Based Counseling, Mentoring, and other services EMS crafts to meet the needs of youth involved with local CSAs and FAPT Teams. EMS of Virginia has been in business since 2005 serving the mental health needs of the Tri-Cities area. We pride ourselves in being a "boutique" style agency. While you may find other agencies that provide community based services, we consider ourselves to be more than "just another one of those agencies". We are constantly looking for ways to be different, to provide services to clients in a way that tailors to their specific needs, and to provide a positive, comfortable, and fun work environment for our team members. We expect hard work, but hard work pays off at EMS of Virginia! Duties include (but are not limited to): Seeing clients in the community such as the client's home Providing 1-1 mental health counseling related to goals Providing skill building to adults with serious mental illness Taking adult clients to appointments Taking adult clients to link with resources in the community Case Management to ensure client's basic needs are met Providing individual and family counseling to children and adolescents Completing individualized services plans Completing quarterly reports Completing progress notes for each session with a client Providing information for authorization of services Meeting regularly for supervision Attendance at team meetings EMS of Virginia has been in business since 2005. We strive to hire invested individuals who are willing to help the company reach our goals so that we can help you reach your goals. In addition to a competitive hourly wage, we offer health insurance to full-time team members, accrued PTO, flexible schedules, incentives for client referrals, and incentives for referring skilled team members. We also have a tenured tier system that rewards team members the longer they are with us. As well, we offer part-time opportunities for those wishing to supplement their full-time income. We pride ourselves in being able to provide good clinical work to clients and seek to hire individuals who are licensed or licensed-eligible as a Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC). If you are on this path, we will work with you to provide your supervision experience toward licensure. If you are QMHP with experience with children and/or adults, we also want to hear from you! Please visit our website: ********************** or follow us on Facebook, Twitter, or Instagram to get a sense of who we are!
    $24k-30k yearly est. Auto-Apply 60d+ ago
  • Reservations Sales Agent

    The Inn at Little Washington 4.1company rating

    Customer service advocate job in Washington, VA

    Job Description Located in the picturesque town of Washington, Virginia. 30 minutes from Culpeper, Front Royal, and Warrenton, Virginia 40 minutes from Gainesville and Stephen City, Virginia Just a bit over an hour from Reston, Loudoun County, Virginia and Washington, DC. Since 1978 The Inn at Little Washington, located at the foothills of the Blue Ridge mountains, has been one of the most decorated restaurants and hotels in the world. There is no better time to join in our growing team of exceptional people. On-the-job training, advancement potential, flexible schedules, amazing benefits, and competitive pay. Your next career awaits. Some of our awards include Michelin 3 Stars, Forbes 5 Stars, AAA 5 Diamonds, and Wine Spectator Grand Award. Member of Relais & Chateaux. Why join our team: We offer: Health, vision and dental insurance (full time employees) Paid time off (Full time employees) 401(k) retirement plan with match On-the-job training Employee education allowance Advancement potential Flexible schedules Employee appreciation events Complimentary uniforms Delicious “family” meals daily prepared by the chefs Referral bonuses Competitive pay ******************************** POSITION SUMMARY: The Guest Relations and Reservations Agent is responsible for assisting guests by serving as a brand ambassador being able to articulate services The Inn provides to offer wealth of knowledge to all guests. The Reservations Agent serves as the guests first interaction with The Inn and sets the tone for the experience to come. The agent assists the guest by helping them select the ideal experience of room and dinner reservation, while maximizing revenue. The Reservation Agent also serves as concierge, assisting the guest by answering questions about additional activities and attractions available in the area. Paramount to this role is providing guest service in accordance with Forbes 5-Star and AAA 5-Diamond standards. ESSENTIAL FUNCTIONS Deliver guest service in accordance with Forbes 5-Star, AAA 5-Diamond, and Michelin 3-Star Standards. Manage incoming phone calls and emails relative to room reservations, dinner reservations, and special requests. Includes the processing of online reservations, gift certificates, and general inquiries. Communicate with fellow Agents to ensure daily tasks are being completed and guest needs are being met. Complete reservation confirmations. Operate several computer-based reservation systems. Requires the ability to guide guests toward completion of a reservation by providing relevant information and answering questions. Consistently meet the Inn's uniform and grooming standards. Requires the capacity for following written and verbal instructions and eagerness to learn. Maintaining cleanliness of the department by regularly dusting and vacuuming the office as directed by the Reservations Manager. Ensuring the sanitization of the workstations by cleaning and disinfecting the desk, computer and phone per standing procedures provided by the Reservations Manager. Consistently serve as an ambassador to The Inn at Little Washington in all interactions Other duties as assigned. QUALIFICATIONS Hospitality experience is preferred, but not essential. Sales background preferred, but not essential. At least 1 year of experience in an office setting. At least 1 year of experience in guest/customer service. Ability to work flexible hours including evenings, weekends, and holidays. Must be well-groomed and well-presented. All visible tattoos must be covered. EXPECTED ATTITUDES & SKILLS Must be able to communicate with guests in a pleasant and professional manner. Must have the ability to multi-task and handle large call volume. Must possess excellent analytical, organizational, and time management skills. Must have the ability to prioritize and quick problem-solving skills. Being a role model, exhibiting curiosity, empathy, agility, and entrepreneurial mindset. Having a passion for the brand by taking responsibility and ownership, Possessing excellent interpersonal skills and a professional demeanor. Refined communication skills; both verbal and written. Preferred ability to speak 2nd language, Spanish or French. Computer proficiency, preferable in Microsoft, Chrome, Tock, ResortSuite Property Management System. **The Inn at Little Washington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws**
    $34k-37k yearly est. 5d ago
  • Customer Sales & Serv Rep

    Applied Industrial Technologies, Inc. 4.6company rating

    Customer service advocate job in Harrisonburg, VA

    Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportun Sales, Customer Service, Industrial, Retail, Customer, Distribution
    $42k-50k yearly est. 6d ago
  • Customer Service Representative

    City National Bank of West Virginia 4.9company rating

    Customer service advocate job in Verona, VA

    Provides excellent customer service while performing efficient and accurate banking transactions in accordance with bank policies and procedures. Assists customers with routine service requests. Identifies and acts on referral opportunities for new p Customer Service, Customer Service Representative, Representative, Retail, Banking
    $28k-34k yearly est. 2d ago
  • Customer Service Representative (Part-Time)

    James Madison University 4.2company rating

    Customer service advocate job in Harrisonburg, VA

    Working Title: Customer Service Representative (Part-Time) State Role Title: Administrative and Office Specialist II Position Type: Part-time - Wage / Part-time Salaried Position Status: Part-Time FLSA Status: Non-Exempt: Eligible for Overtime College/Division: Financial Aid and Scholarships Department: 100179 - Financial Aid and Scholarships Pay Rate: Hourly Specify Range or Amount: $15.00 per hour Is this a JMU only position? No Is this a grant-funded position? No Is this a Conflict of Interest designated position? No Beginning Review Date: 1/30/2026 About JMU: At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community nestled on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees. JMU offers several perks to all employees including: * A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU. * Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios. * A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits. * Holiday Breaks: The university is granted 12 holidays a year. * Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join. At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way. Discover what makes JMU a great place to work: bit.ly/JMUEmployment General Information: The Customer Service Representative plays a key role in supporting the financial aid process by serving as a primary point of contact for students, parents, and the general public. This position is responsible for providing guidance on application procedures and eligibility requirements for all types of financial assistance, and for administering aid in accordance with federal, state, and institutional regulations, policies, and procedures. Duties and Responsibilities: * Counsels JMU student/parents and prospective students/parents, advising them of application processes and criteria, federal regulatory issues, status of application, professional judgment, and financial aid eligibility options. * Works closely with other JMU offices (University Business Office, Registrar's Office and Centennial Scholars Program Office) to facilitate the initial and on-going enrollment of students. * Assists students and parents with the completion of FAFSAs, FSAIDs, Master Promissory Notes and Entrance Loan Counseling. * Works closely with loan area as well as the University Business Office. * Works with local high schools and JMU community with requests for presentation and workshops. * Assists with the Financial Aid email box as needed. Qualifications: Required: * Demonstrated oral and written communication skills * Commitment to professional customer service * Exceptional time-management, problem-resolution, and organizational skills * Ability to work independently * Demonstrated accuracy and strong attention to detail Additional Posting Information: Conditions of Employment: Employment is contingent upon the successful completion of a criminal background check. This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization. EEO Statement: James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************. Reasonable Accommodation: If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
    $15 hourly 19d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service advocate job in Waynesboro, VA

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $24k-31k yearly est. 24d ago
  • Bottleless Cooler / Municipal Water Solutions Representative

    Culligan 67Md

    Customer service advocate job in Ruckersville, VA

    Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Outside B2B Sales At Culligan, were changing how businesses think about water. We provide eco-friendly, bottleless water and ice solutions that connect directly to municipal (city) water lineseliminating plastic bottles while delivering crisp, great-tasting purified water through Culligans exclusive purification process. Its better for workplaces, better for people, and better for the planet. We partner with offices, medical and dental practices, manufacturing facilities, hospitality, warehousing, and morehelping them upgrade from outdated fountains and 5-gallon bottle coolers to modern, premium hydration solutions backed by over 85 years of water expertise. Just as importantly, we invest in our people. We offer a supportive, team-driven culture where growth, success, and fun go hand in hand. If youre competitive, motivated, and enjoy face-to-face sales, this is a great opportunity to build a rewarding career with a product customers genuinely want. What Youll Do Meet face-to-face with local businesses to educate, consult, and recommend bottleless water solutions Prospect daily through cold calling, phone outreach, email/video follow-ups, and social media Build strong rapport and work toward one-visit closes when possible Follow up on company-provided and self-generated leads Manage activity, notes, and paperwork in CRM while traveling within your territory What Were Looking For Outside B2B sales experience preferred (cold calling a plus) Energetic, personable, and commission-driven Strong communication, organization, and time-management skills A self-starter with a true hunter mindset Reliable transportation and valid drivers license High school diploma or GED required (college preferred) Why Culligan? Premium, in-demand product with minimal competition Eco-friendly solution businesses value and trust Strong support, training, and team culture Opportunity to grow while making a real impact If youre ready to sell a solution that makes a differenceand be rewarded for your effortwed love to hear from you. Apply today and grow with Culligan.
    $30k-47k yearly est. 6d ago
  • Client Account Services Transaction Specialist

    Hantzmon Wiebel LLP 3.2company rating

    Customer service advocate job in Charlottesville, VA

    Job DescriptionWho We Are Our Purpose: We exist to provide solutions and create value through our professional services for businesses, individuals, and nonprofits in our community. Our Vision: We are committed to utilizing our position as the preeminent independent accounting and professional services firm in Central Virginia to make a positive difference for our clients and our community. Our Mission: We will use our expertise and entrepreneurial spirit to: Nurture future leaders through a supportive, challenging, and enjoyable work environment Provide the highest quality professional services to our clients Utilize our outstanding team and maximize their effectiveness by promoting a healthy balance between work and daily life Work with clients and team members to accomplish their desired results Responsibilities Accounts payable/receivable Payroll processing 1099 preparation General ledger maintenance Sales tax return preparation Month-end close process Basic financial reporting What we're looking for Associate degree in accounting, finance, business, or related years of experience Team player with a positive attitude Ability to manage multiple clients Seeks feedback to support a growth mindset Strong communication skills Analytical thinker and problem solver Strong emotional intelligence Tech savvy/innovative mindset Proactive with peers, clients, and leaders Flexible and agile working style The perks! Career growth opportunities Competitive salary compensation based on experience Paid holidays and paid time off Full benefits including: 401k and profit-sharing plan Medical Dental Vision HSA FSA Life Insurance Powered by JazzHR iZIKfprCOo
    $38k-49k yearly est. 21d ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Harrisonburg, VA?

The average customer service advocate in Harrisonburg, VA earns between $25,000 and $37,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Harrisonburg, VA

$31,000
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