Customer service advocate jobs in Harrisonburg, VA - 272 jobs
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Customer Specialist
Carmax Corporation 4.4
Customer service advocate job in Harrisonburg, VA
Provide exceptional customerservice by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications. Conduct vehicle condition assessments by collecting, recording, and communic Customer Specialist, Specialist, CustomerService, Automotive, Vehicle
$30k-33k yearly est. 5d ago
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Customer Sales & Serv Rep
Applied Industrial Technologies, Inc. 4.6
Customer service advocate job in Harrisonburg, VA
Want to use your customerservice skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customerservice professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customerservice skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our CustomerService Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customerservice experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a CustomerService Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$42k-50k yearly est. 6d ago
Customer Service Representative
City National Bank 4.9
Customer service advocate job in Verona, VA
EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS
Summary Description
Provides excellent customerservice while performing efficient and accurate banking transactions in accordance with bank policies and procedures. Assists customers with routine service requests. Identifies and acts on referral opportunities for new products by recognizing customer needs.
Essential Functions
Accurately processes routine bank transactions including but not limited to check cashing, deposits, withdrawals, account transfers and loan payments
Consistently executes customerservice standards to provide excellent customerservice, resolve problems, and identify customers' financial needs
Maintains and balances a working cash supply
Displays a positive and professional attitude at all times
Maintains current knowledge of bank products and services
Works closely with manager and branch team to generate new business
Seeks opportunities to refer to other lines of business to include mortgage, cash management, commercial and trust
Actively participates in branch campaigns and incentives
Completes all training within predetermined time limits
Adheres to all bank regulatory, audit, and compliance policies and procedures
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job
Position Requirements
High school diploma or equivalent
1-2 years of retail/customerservice experience, with sales experience preferred
Displays professional dress and demeanor
Personal computer proficiency
Cash handling experience preferred
Typically the employee may sit to perform work; however, there may be some standing, walking, bending and lifting 5-10 lbs
Work is generally performed indoors in environmentally-controlled conditions
Critical Skills / Expertise
Excellent customerservice and sales skills
Excellent oral communication and listening skills
Knowledge of (or ability to learn) the bank's operating systems, policies and procedures
$28k-34k yearly est. 2d ago
Customer Service Representative (Part-Time)
James Madison University 4.2
Customer service advocate job in Harrisonburg, VA
Working Title: CustomerService Representative (Part-Time)
State Role Title: Administrative and Office Specialist II
Position Type: Part-time - Wage / Part-time Salaried
Position Status: Part-Time
FLSA Status: Non-Exempt: Eligible for Overtime
College/Division: Financial Aid and Scholarships
Department: 100179 - Financial Aid and Scholarships
Pay Rate: Hourly
Specify Range or Amount: $15.00 per hour
Is this a JMU only position? No
Is this a grant-funded position? No
Is this a Conflict of Interest designated position? No
Beginning Review Date: 1/30/2026
About JMU:
At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community nestled on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.
JMU offers several perks to all employees including:
• A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
• Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios.
• A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits.
• Holiday Breaks: The university is granted 12 holidays a year.
• Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join.
At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.
Discover what makes JMU a great place to work: bit.ly/JMUEmployment
General Information:
The CustomerService Representative plays a key role in supporting the financial aid process by serving as a primary point of contact for students, parents, and the general public. This position is responsible for providing guidance on application procedures and eligibility requirements for all types of financial assistance, and for administering aid in accordance with federal, state, and institutional regulations, policies, and procedures.
Duties and Responsibilities:
Counsels JMU student/parents and prospective students/parents, advising them of application processes and criteria, federal regulatory issues, status of application, professional judgment, and financial aid eligibility options.
Works closely with other JMU offices (University Business Office, Registrar's Office and Centennial Scholars Program Office) to facilitate the initial and on-going enrollment of students.
Assists students and parents with the completion of FAFSAs, FSAIDs, Master Promissory Notes and Entrance Loan Counseling.
Works closely with loan area as well as the University Business Office.
Works with local high schools and JMU community with requests for presentation and workshops.
Assists with the Financial Aid email box as needed.
Qualifications:
Required:
Demonstrated oral and written communication skills
Commitment to professional customerservice
Exceptional time-management, problem-resolution, and organizational skills
Ability to work independently
Demonstrated accuracy and strong attention to detail
Additional Posting Information:
Conditions of Employment:
Employment is contingent upon the successful completion of a criminal background check.
This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
EEO Statement:
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************.
Reasonable Accommodation:
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
$15 hourly 19d ago
Customer Sales & Serv Rep
DTS Fluid Power 3.6
Customer service advocate job in Harrisonburg, VA
Want to use your customerservice skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customerservice professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customerservice skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our CustomerService Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customerservice experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a CustomerService Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$39k-53k yearly est. Auto-Apply 56d ago
Customer Service Associate
Variety Stores LLC
Customer service advocate job in Harrisonburg, VA
Job Description
As a Roses/Roses Express CustomerService Associate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$24k-32k yearly est. 20d ago
Bottleless Cooler / Municipal Water Solutions Representative
Culligan 67Md
Customer service advocate job in Ruckersville, VA
Benefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Outside B2B Sales At Culligan, we're changing how businesses think about water. We provide eco-friendly, bottleless water and ice solutions that connect directly to municipal (city) water lines-eliminating plastic bottles while delivering crisp, great-tasting purified water through Culligan's exclusive purification process. It's better for workplaces, better for people, and better for the planet.
We partner with offices, medical and dental practices, manufacturing facilities, hospitality, warehousing, and more-helping them upgrade from outdated fountains and 5-gallon bottle coolers to modern, premium hydration solutions backed by over 85 years of water expertise.
Just as importantly, we invest in our people. We offer a supportive, team-driven culture where growth, success, and fun go hand in hand. If you're competitive, motivated, and enjoy face-to-face sales, this is a great opportunity to build a rewarding career with a product customers genuinely want.
What You'll Do
Meet face-to-face with local businesses to educate, consult, and recommend bottleless water solutions
Prospect daily through cold calling, phone outreach, email/video follow-ups, and social media
Build strong rapport and work toward one-visit closes when possible
Follow up on company-provided and self-generated leads
Manage activity, notes, and paperwork in CRM while traveling within your territory
What We're Looking For
Outside B2B sales experience preferred (cold calling a plus)
Energetic, personable, and commission-driven
Strong communication, organization, and time-management skills
A self-starter with a true “hunter” mindset
Reliable transportation and valid driver's license
High school diploma or GED required (college preferred)
Why Culligan?
Premium, in-demand product with minimal competition
Eco-friendly solution businesses value and trust
Strong support, training, and team culture
Opportunity to grow while making a real impact
If you're ready to sell a solution that makes a difference-and be rewarded for your effort-we'd love to hear from you.
Apply today and grow with Culligan.
Compensation: $30,000.00 - $70,000.00 per year
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customerservice. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
$30k-70k yearly Auto-Apply 7d ago
Technical Support & Customer Service Coordinator
Game Day Signals
Customer service advocate job in Elkton, VA
Job Description
Employment Type: Part-Time, On-site (up to 28 hours per week, Monday-Friday) Work Schedule: Later-day office hours, typically within 10:00 AM - 6:00 PM
(e.g., 10-4, 11-5, or 12-6)
Salary: 20-25 USD per hour
Growth Opportunity: Potential to move into a full-time role
Game Day Signals is seeking a Technical Support & CustomerService Coordinator to provide technical support, device troubleshooting, and customer assistance. This role is responsible for resolving technical issues, supporting customers, and assisting with daily operational needs.
Additional responsibilities include providing backup support for order fulfillment and administrative tasks, as well as assisting with social media content creation as needed.
Requirements
ResponsibilitiesTechnical Support & Device Repair
Troubleshoot Game Day Signals units and resolve technical issues via phone and email
Perform battery replacements, screen replacements, and basic hardware repairs
Program, configure, test, and prepare devices for customer use
Diagnose warranty issues and coordinate repairs or replacements
Maintain accurate service, repair, and warranty records
Customer Support & Outreach
Provide technical support to customers via phone and email
Assist teams with setup, usage, and troubleshooting
Prepare quotes and invoices for customer orders
Follow up with customers to ensure successful implementation and satisfaction
Communicate clearly and professionally with coaches, staff, and partners
Operations & Team Support
Assist with order fulfillment, shipping, and inventory as needed
Process returns and prepare replacement units
Assist with other administrative tasks as needed
Social Media & Content Creation
Create and post product-related content on Facebook, Instagram, and X
Capture photos and short videos of products, setups, and behind-the-scenes activity
Assist with announcements, promotions, and product updates
Monitor comments and messages and route inquiries appropriately
Additional Responsibilities
Assist with supply ordering related to technical repairs and support
Help with office organization and upkeep as needed
Participate in continuous improvement of support processes and documentation
Requirements
Experience in technical support, customerservice, IT support, or hands-on troubleshooting
Comfort working with small hardware components, batteries, and screens
Strong communication and customerservice skills
Experience posting content on Facebook, Instagram, and X
Organized, dependable, and able to manage multiple priorities
Willingness to assist with fulfillment and operational tasks as needed
Ability to lift and move packages up to 25 pounds
Experience with Shopify or similar order management systems is a plus.
Benefits
Part-time employees are eligible for:
Company-matched 401(k)
$27k-37k yearly est. 20d ago
Customer Service Advisor
Virginia Lube
Customer service advocate job in Charlottesville, VA
Job Description
A CustomerService Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations, and communicating orders for repairs to be done. Customerservice also plays an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile.
Advisor Job Responsibilities and Duties:
· Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs
· Calculate and provide customer with an estimate of work to be performed
· Explain process to clients so they understand what to expect and when their automotive will be repaired in time
· Record information gathered from each visit in our customer system
· Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers
· Consistent training on new services and products to offer customers
· Computer based training required, followed by one on one role play training and customer interaction training
· Professional appearance is always a must for this position
$25k-32k yearly est. 13d ago
Customer Service Technician
Brightspeed LLC
Customer service advocate job in Charlottesville, VA
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a CustomerService Technician to join our team! As a CustomerService Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas.
As a CustomerService Technician, you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a CustomerService Technician your responsibilities will include:
* Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
* Performing maintenance and repair on outside plant facilities
* Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
* Observing all safety rules and regulations
* Assisting other technical personnel in the performance of their duties when requested
* Actively supporting sales and marketing related activities
* Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE
* High School diploma (or equivalent) or higher
* Ability to distinguish colors on facilities
* Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
* Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
* Basic computer skills including MS Office applications
* Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
* Ability to work aloft (e.g. ladder)
* Ability to work outside in all weather conditions and at various hours of the day/night
* A valid driver's license and satisfactory driving record
* Positive and professional appearance and demeanor when communicating the company's products and services to our customers
* Accountability/dependability (on time and on load when scheduled and serve on call as needed)
* Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
* Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
* Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
* Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
BONUS POINTS FOR:
* Prior experience as a customer facing telecom operations technician
* Basic electricity training/certification or documented equivalent work experience
* ADSL installation/repair experience (self/full installs)
* A+/Net + Certified Required Soft Skills
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues
#LI-RW1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
* Brightspeed's Privacy Notice for California Residents
* Brightspeed's Privacy Notice
$25k-37k yearly est. 3d ago
Customer Service/Ramp Agents - SHD
Quickflight Services
Customer service advocate job in Shenandoah, VA
We have upcoming openings at this Airport for CustomerService Agents. Experience is helpful but not necessary. Applicants will be required to attend (1-2) weeks of initial required training program, followed by additional training period later. (1-2) weeks total training period-paid if successful Competitive starting wage of $8.75 once all training is completed
Part-Time positions Available
Duties include loading/unloading luggage, ticket counter including selling tickets and checking in passengers, gate including boarding flights and assisting passengers with special needs and other duties can be assigned. All positions have lifting requirements and all employees learn all functions/cross train
Qualifications
Must be available to work variety of shifts including evenings, weekends and holidays
Must have a valid driver's license with a good driving record/provide a 3 yr record
Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI.
Must pass a DOT pre-placement drug screen
Must be able to lift 50 LBS repetitively up to 75 with assistance
Must be able to work out doors in all types of weather as well as indoors
Must be able to bend, twist and stoop to service aircraft, extremely physical position
Must have basic computer and typing skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
$8.8 hourly 6h ago
Client Account Services Transaction Specialist
Hantzmon Wiebel LLP 3.2
Customer service advocate job in Charlottesville, VA
Who We Are Our Purpose: We exist to provide solutions and create value through our professional services for businesses, individuals, and nonprofits in our community. Our Vision: We are committed to utilizing our position as the preeminent independent accounting and professional services firm in Central Virginia to make a positive difference for our clients and our community.
Our Mission: We will use our expertise and entrepreneurial spirit to:
Nurture future leaders through a supportive, challenging, and enjoyable work environment
Provide the highest quality professional services to our clients
Utilize our outstanding team and maximize their effectiveness by promoting a healthy balance between work and daily life
Work with clients and team members to accomplish their desired results
Responsibilities
Accounts payable/receivable
Payroll processing
1099 preparation
General ledger maintenance
Sales tax return preparation
Month-end close process
Basic financial reporting
What we're looking for
Associate degree in accounting, finance, business, or related years of experience
Team player with a positive attitude
Ability to manage multiple clients
Seeks feedback to support a growth mindset
Strong communication skills
Analytical thinker and problem solver
Strong emotional intelligence
Tech savvy/innovative mindset
Proactive with peers, clients, and leaders
Flexible and agile working style
The perks!
Career growth opportunities
Competitive salary compensation based on experience
Paid holidays and paid time off
Full benefits including:
401k and profit-sharing plan
Medical
Dental
Vision
HSA
FSA
Life Insurance
$38k-49k yearly est. Auto-Apply 19d ago
Community Based Mental Health CSA Clinician Counselor QMHP
EMS 3.9
Customer service advocate job in Orange, VA
Community Based CSA Clinician
EMS of Virginia
is seeking a Qualified Mental Health Professional (QMHP) registered with the Board of Counseling to provide CSA Funded Services in the Orange County area of Virginia. These services include Virtual Residential (support in the home of children under 18, similar to crisis and home based combined), Parent Coaching, Home Based Counseling, Mentoring, and other services EMS crafts to meet the needs of youth involved with local CSAs and FAPT Teams.
EMS of Virginia has been in business since 2005 serving the mental health needs of the Tri-Cities area. We pride ourselves in being a "boutique" style agency. While you may find other agencies that provide community based services, we consider ourselves to be more than "just another one of those agencies". We are constantly looking for ways to be different, to provide services to clients in a way that tailors to their specific needs, and to provide a positive, comfortable, and fun work environment for our team members. We expect hard work, but hard work pays off at EMS of Virginia!
Duties include (but are not limited to):
Seeing clients in the community such as the client's home
Providing 1-1 mental health counseling related to goals
Providing skill building to adults with serious mental illness
Taking adult clients to appointments
Taking adult clients to link with resources in the community
Case Management to ensure client's basic needs are met
Providing individual and family counseling to children and adolescents
Completing individualized services plans
Completing quarterly reports
Completing progress notes for each session with a client
Providing information for authorization of services
Meeting regularly for supervision
Attendance at team meetings
EMS of Virginia
has been in business since 2005. We strive to hire invested individuals who are willing to help the company reach our goals so that we can help you reach your goals. In addition to a competitive hourly wage, we offer health insurance to full-time team members, accrued PTO, flexible schedules, incentives for client referrals, and incentives for referring skilled team members. We also have a tenured tier system that rewards team members the longer they are with us. As well, we offer part-time opportunities for those wishing to supplement their full-time income.
We pride ourselves in being able to provide good clinical work to clients and seek to hire individuals who are licensed or licensed-eligible as a Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC). If you are on this path, we will work with you to provide your supervision experience toward licensure. If you are QMHP with experience with children and/or adults, we also want to hear from you! Please visit our website: ********************** or follow us on Facebook, Twitter, or Instagram to get a sense of who we are!
$24k-30k yearly est. Auto-Apply 60d+ ago
Reservations Sales Agent
The Inn at Little Washington 4.1
Customer service advocate job in Washington, VA
Job Description
Located in the picturesque town of Washington, Virginia.
30 minutes from Culpeper, Front Royal, and Warrenton, Virginia 40 minutes from Gainesville and Stephen City, Virginia Just a bit over an hour from Reston, Loudoun County, Virginia and Washington, DC.
Since 1978 The Inn at Little Washington, located at the foothills of the Blue Ridge mountains, has been one of the most decorated restaurants and hotels in the world. There is no better time to join in our growing team of exceptional people. On-the-job training, advancement potential, flexible schedules, amazing benefits, and competitive pay. Your next career awaits.
Some of our awards include Michelin 3 Stars, Forbes 5 Stars, AAA 5 Diamonds, and Wine Spectator Grand Award. Member of Relais & Chateaux.
Why join our team:
We offer:
Health, vision and dental insurance (full time employees)
Paid time off (Full time employees)
401(k) retirement plan with match
On-the-job training
Employee education allowance
Advancement potential
Flexible schedules
Employee appreciation events
Complimentary uniforms
Delicious “family” meals daily prepared by the chefs
Referral bonuses
Competitive pay
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POSITION SUMMARY:
The Guest Relations and Reservations Agent is responsible for assisting guests by serving as a brand ambassador being able to articulate services The Inn provides to offer wealth of knowledge to all guests. The Reservations Agent serves as the guests first interaction with The Inn and sets the tone for the experience to come. The agent assists the guest by helping them select the ideal experience of room and dinner reservation, while maximizing revenue. The Reservation Agent also serves as concierge, assisting the guest by answering questions about additional activities and attractions available in the area. Paramount to this role is providing guest service in accordance with Forbes 5-Star and AAA 5-Diamond standards.
ESSENTIAL FUNCTIONS
Deliver guest service in accordance with Forbes 5-Star, AAA 5-Diamond, and Michelin 3-Star Standards.
Manage incoming phone calls and emails relative to room reservations, dinner reservations, and special requests. Includes the processing of online reservations, gift certificates, and general inquiries.
Communicate with fellow Agents to ensure daily tasks are being completed and guest needs are being met.
Complete reservation confirmations.
Operate several computer-based reservation systems.
Requires the ability to guide guests toward completion of a reservation by providing relevant information and answering questions.
Consistently meet the Inn's uniform and grooming standards.
Requires the capacity for following written and verbal instructions and eagerness to learn.
Maintaining cleanliness of the department by regularly dusting and vacuuming the office as directed by the Reservations Manager.
Ensuring the sanitization of the workstations by cleaning and disinfecting the desk, computer and phone per standing procedures provided by the Reservations Manager.
Consistently serve as an ambassador to The Inn at Little Washington in all interactions
Other duties as assigned.
QUALIFICATIONS
Hospitality experience is preferred, but not essential.
Sales background preferred, but not essential.
At least 1 year of experience in an office setting.
At least 1 year of experience in guest/customerservice.
Ability to work flexible hours including evenings, weekends, and holidays.
Must be well-groomed and well-presented. All visible tattoos must be covered.
EXPECTED ATTITUDES & SKILLS
Must be able to communicate with guests in a pleasant and professional manner.
Must have the ability to multi-task and handle large call volume.
Must possess excellent analytical, organizational, and time management skills.
Must have the ability to prioritize and quick problem-solving skills.
Being a role model, exhibiting curiosity, empathy, agility, and entrepreneurial mindset.
Having a passion for the brand by taking responsibility and ownership,
Possessing excellent interpersonal skills and a professional demeanor.
Refined communication skills; both verbal and written.
Preferred ability to speak 2nd language, Spanish or French.
Computer proficiency, preferable in Microsoft, Chrome, Tock, ResortSuite Property Management System.
**The Inn at Little Washington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws**
$34k-37k yearly est. 5d ago
Customer Sales & Serv Rep
Applied Industrial Technologies, Inc. 4.6
Customer service advocate job in Harrisonburg, VA
Want to use your customerservice skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportun Sales, CustomerService, Industrial, Retail, Customer, Distribution
$42k-50k yearly est. 6d ago
Customer Service Representative
City National Bank of West Virginia 4.9
Customer service advocate job in Verona, VA
Provides excellent customerservice while performing efficient and accurate banking transactions in accordance with bank policies and procedures. Assists customers with routine service requests. Identifies and acts on referral opportunities for new p CustomerService, CustomerService Representative, Representative, Retail, Banking
$28k-34k yearly est. 2d ago
Customer Service Representative (Part-Time)
James Madison University 4.2
Customer service advocate job in Harrisonburg, VA
Working Title: CustomerService Representative (Part-Time) State Role Title: Administrative and Office Specialist II Position Type: Part-time - Wage / Part-time Salaried Position Status: Part-Time FLSA Status: Non-Exempt: Eligible for Overtime College/Division: Financial Aid and Scholarships
Department: 100179 - Financial Aid and Scholarships
Pay Rate: Hourly
Specify Range or Amount: $15.00 per hour
Is this a JMU only position? No
Is this a grant-funded position? No
Is this a Conflict of Interest designated position? No
Beginning Review Date: 1/30/2026
About JMU:
At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community nestled on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.
JMU offers several perks to all employees including:
* A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
* Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios.
* A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits.
* Holiday Breaks: The university is granted 12 holidays a year.
* Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join.
At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.
Discover what makes JMU a great place to work: bit.ly/JMUEmployment
General Information:
The CustomerService Representative plays a key role in supporting the financial aid process by serving as a primary point of contact for students, parents, and the general public. This position is responsible for providing guidance on application procedures and eligibility requirements for all types of financial assistance, and for administering aid in accordance with federal, state, and institutional regulations, policies, and procedures.
Duties and Responsibilities:
* Counsels JMU student/parents and prospective students/parents, advising them of application processes and criteria, federal regulatory issues, status of application, professional judgment, and financial aid eligibility options.
* Works closely with other JMU offices (University Business Office, Registrar's Office and Centennial Scholars Program Office) to facilitate the initial and on-going enrollment of students.
* Assists students and parents with the completion of FAFSAs, FSAIDs, Master Promissory Notes and Entrance Loan Counseling.
* Works closely with loan area as well as the University Business Office.
* Works with local high schools and JMU community with requests for presentation and workshops.
* Assists with the Financial Aid email box as needed.
Qualifications:
Required:
* Demonstrated oral and written communication skills
* Commitment to professional customerservice
* Exceptional time-management, problem-resolution, and organizational skills
* Ability to work independently
* Demonstrated accuracy and strong attention to detail
Additional Posting Information:
Conditions of Employment:
Employment is contingent upon the successful completion of a criminal background check.
This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
EEO Statement:
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************.
Reasonable Accommodation:
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
$15 hourly 19d ago
Customer Service Associate
Variety Stores LLC
Customer service advocate job in Waynesboro, VA
Job Description
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Roses/Roses Express CustomerService Associate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$24k-31k yearly est. 24d ago
Bottleless Cooler / Municipal Water Solutions Representative
Culligan 67Md
Customer service advocate job in Ruckersville, VA
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Outside B2B Sales
At Culligan, were changing how businesses think about water. We provide eco-friendly, bottleless water and ice solutions that connect directly to municipal (city) water lineseliminating plastic bottles while delivering crisp, great-tasting purified water through Culligans exclusive purification process. Its better for workplaces, better for people, and better for the planet.
We partner with offices, medical and dental practices, manufacturing facilities, hospitality, warehousing, and morehelping them upgrade from outdated fountains and 5-gallon bottle coolers to modern, premium hydration solutions backed by over 85 years of water expertise.
Just as importantly, we invest in our people. We offer a supportive, team-driven culture where growth, success, and fun go hand in hand. If youre competitive, motivated, and enjoy face-to-face sales, this is a great opportunity to build a rewarding career with a product customers genuinely want.
What Youll Do
Meet face-to-face with local businesses to educate, consult, and recommend bottleless water solutions
Prospect daily through cold calling, phone outreach, email/video follow-ups, and social media
Build strong rapport and work toward one-visit closes when possible
Follow up on company-provided and self-generated leads
Manage activity, notes, and paperwork in CRM while traveling within your territory
What Were Looking For
Outside B2B sales experience preferred (cold calling a plus)
Energetic, personable, and commission-driven
Strong communication, organization, and time-management skills
A self-starter with a true hunter mindset
Reliable transportation and valid drivers license
High school diploma or GED required (college preferred)
Why Culligan?
Premium, in-demand product with minimal competition
Eco-friendly solution businesses value and trust
Strong support, training, and team culture
Opportunity to grow while making a real impact
If youre ready to sell a solution that makes a differenceand be rewarded for your effortwed love to hear from you.
Apply today and grow with Culligan.
$30k-47k yearly est. 6d ago
Client Account Services Transaction Specialist
Hantzmon Wiebel LLP 3.2
Customer service advocate job in Charlottesville, VA
Job DescriptionWho We Are Our Purpose: We exist to provide solutions and create value through our professional services for businesses, individuals, and nonprofits in our community. Our Vision: We are committed to utilizing our position as the preeminent independent accounting and professional services firm in Central Virginia to make a positive difference for our clients and our community.
Our Mission: We will use our expertise and entrepreneurial spirit to:
Nurture future leaders through a supportive, challenging, and enjoyable work environment
Provide the highest quality professional services to our clients
Utilize our outstanding team and maximize their effectiveness by promoting a healthy balance between work and daily life
Work with clients and team members to accomplish their desired results
Responsibilities
Accounts payable/receivable
Payroll processing
1099 preparation
General ledger maintenance
Sales tax return preparation
Month-end close process
Basic financial reporting
What we're looking for
Associate degree in accounting, finance, business, or related years of experience
Team player with a positive attitude
Ability to manage multiple clients
Seeks feedback to support a growth mindset
Strong communication skills
Analytical thinker and problem solver
Strong emotional intelligence
Tech savvy/innovative mindset
Proactive with peers, clients, and leaders
Flexible and agile working style
The perks!
Career growth opportunities
Competitive salary compensation based on experience
Paid holidays and paid time off
Full benefits including:
401k and profit-sharing plan
Medical
Dental
Vision
HSA
FSA
Life Insurance
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How much does a customer service advocate earn in Harrisonburg, VA?
The average customer service advocate in Harrisonburg, VA earns between $25,000 and $37,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.
Average customer service advocate salary in Harrisonburg, VA