Customer service advocate jobs in Knoxville, TN

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within 50 MILES OF 2181 W ANDREW JOHNSON HWY. MORRISTOWN, TN 37814 AND BE WILLING TO COMMUTE TO SITE DAILY: THIS IS AN ON-SITE POSITION. Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. What We're Looking For: Ability to multitask in and navigate between screens efficiently while assisting customers Comfortable in a fast-paced environment Must be 18+ years of age High school diploma (or GED equivalent) Must pass a criminal background Key Skills and Responsibilites: Handle inbound customer service calls Drive customer satisfaction through voice, chat and email communication Navigate multiple systems and tools Recommend product solutions for unique customer needs Why You Should Join Us: Pay: $17/hour base rate + growth opportunities up to $19/hour 100% paid training Dedicated time to skill development Benefits including medical, dental, life, and vision insurance 401k retirement plan with company match Employee discounts Referral bonuses Internal Mobility (84% of our managers are promoted within) Employee Assistance Program (EAP) About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

The RT Vent Field Clinician is a Respiratory Therapist providing respiratory patient care to Vent patients for optimal outcomes. Provides respiratory care to patients in alternate sites in accordance with AdaptHealths policies and procedures. Respiratory care will be preventative, rehabilitative, and palliative in nature. The RT will utilize all the resources available within the agency and community to accomplish care objectives. This position will provide education and care to the patient and communicate with team, physicians and referral sources and other patient agencies ensuring prompt attention to patient care issues. Essential Functions and Job Responsibilities: Utilizes various sources of information to attain greater competence about his or her position, including attending educational events (including attending optional in-services) and asking questions. Utilizes acquired knowledge to increase his or her competencies. Consistently demonstrates ability to adequately complete all documentation and charting procedures in compliance with company policy and procedures. Maintains complete and accurate patient files by updating all documents per company policy and procedures. Reviews Plan of Treatments and Care Plans to assure they are accurate and up to date. Documents procedures including how the patient tolerated a procedure, side effects and other pertinent information. Assists with authorization for Ventilator referrals for patients. Shows adequate knowledge of respiratory equipment and displays ability to utilize knowledge in the clinical setting. Displays knowledge of assessment skills and demonstrates application of clinical skills during set-ups, follow-ups, and in-services. Participates in discharge planning of highly technical cases. Performs clinical assessments as needed and reports results and recommendations to the referral and physician. Participates in highly technical discharges and prepares in advance to assure the patient and caregivers have a smooth transition to the home setting. Performs in-services to hospital staff, referrals, other professionals regarding equipment & issues of clinical nature. Follows up with physician and referrals regarding patient status and documents accurately and in a timely manner. Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling. Works to promote AdaptHealth by new program development, operational backup, personal visits, coordination of educational activities, etc. Assume on-call responsibilities during non-business hours in accordance with company policy. Uses clinical expertise in evaluating vent patients records once a ventilator set up has been completed by the branch Respiratory Therapist. Ensures accuracy of prescriptions and plan of care was followed and documented. Also reviews delivery tickets, home inspection, ventilator check, and patient equipment competencies are complete and documented. Maintains proficient knowledge of ventilator patients including compliance software, new technology, units, and supplies supported by Adapthealth. Ability to demonstrate and instruct on use of vent units and supplies. Ability to make decisions for patients based on compliance data and assessment. Communicates with team, physicians and referral sources and other patient agencies ensuring prompt attention to patient care issues. Maintains working knowledge of Medicare/Medicaid and other third-party payer guidelines related to ventilation. Electronically documents patient care activity, intervention provided and all communication regarding the patient. Documentation is accurate, complete and follows company standards. Appropriate steps taken to ensure recommendations and orders sent are acknowledged and followed up in a timely manner. Responsible for accuracy, clarity, and timeliness of verbal and written communications as it relates to role. Responsible for documentation that supports data collection to track and trend outcomes. Assists in establishing clinical documentation when needed for third party reimbursement or justification. Uses knowledge in working with referral sources to educate about best practice standards. Works collaboratively and pro-actively with peers and other team members to resolve issues and assure optimum outcomes for patients, referral sources and staff. Acts as a resource on practices and processes to provide appropriate guidance. Develop and maintain working knowledge of current HME products and services offered by the company. Maintain patient confidentiality and function within the guidelines of HIPAA. Completes assigned compliance training and other educational programs as required. Maintains compliant with AdaptHealths Compliance Program. Perform other related duties as assigned during and outside of normal business hours as needed. Competency, Skills, and Abilities: Experience with ventilator patients Competent in Ventilator, Airway Clearance, and Oxygen therapy administration and management Able to perform clinical assessments. Equipment troubleshooting and maintenance skills. Decision making skills. Expert communication and interpersonal skills Ability to prioritize tasks and manage multiple projects. Strong analytical and problem-solving skills with attention to detail Proficient use of Microsoft Office Suite Excel, Word, and PowerPoint Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction. Knowledge of the regulatory requirements at the state, federal, and local level Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team. Requirements: Education and Experience Requirements: Associates degree from an AMA approved respiratory program, Valid and unrestricted RT clinical license in all states serviced by the branch. Must be CPR certified, One (1) year of clinical experience as a Health Care RT, HME RT or clinical nursing with Vent experience. Valid and unrestricted drivers license Physical Demands and Work Environment: Must be able to lift 50 pounds, stand, bend, stoop, and be able to sit at a computer for extended periods of time. Must be able to perform one-man CPR. Ability to perform repetitive movements of the upper extremities motions of wrists, hands, and/or fingers due to extensive computer use. May be exposed to unsanitary conditions in some home settings. Work environment may be stressful at times, as overall office activities and work levels fluctuate. May be exposed to high crime areas within the service community. Subject to long periods of sitting and exposure to computer screen. May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen. May be exposed to angry or irate customers or patients. Must be able to drive and travel as needed. Physical and mental ability to provide clinical assessments. Requires travel throughout service area. Mental ability to communicate both verbally and in writing. Must be able to access the patients residence. Ability to work outside of normal business hours. Physical and mental ability to provide clinical assessments. PIc96712afc77b-31181-39221687

Job Description Title: Care Coordinator Department: Programs Reports To: Crossroads Resource Center Manager Job Classification: Non-Exempt, Full Time The Care Coordinator is responsible for ensuring the care of guests at KARM. The care coordinator will also be responsible for knowing and connecting guests to relevant health providers and resources to work towards stability. Physical, mental, and spiritual resources are critical in this role. An ability to continually assess and create a safe environment that is conducive to change and that assures individual commitment to personal change. This position also will ensure the development of individualized plans for each participant; facilitate ongoing plan changes that support individual progress, needs, and challenges. In addition, the ability to lead, guide, encourage, and support volunteers who will work closely with KARM guests as mentors, teachers, community resource specialists, and post-graduation support. Finally, the ability to create and sustain a team environment, where God is the center and interdependence is valued. Responsibilities Develop relationships with guests that promote and model a well-balanced Christian life Ensure the development of individualized plans for each KARM guest Facilitate ongoing plan changes that support individual progress, needs, and challenges Meet with guests as necessary to ensure maximum benefit for the guest Make appropriate internal and external referrals for services Be able to apply the correct resource to the need at hand Ensure consistency in applying KARM safety guidelines, policies, and procedures that impact guest activities and decisions Select, coach, and develop volunteer leaders in key support areas (mentoring, aftercare, prayer, etc.) Ability to lead, guide, encourage, and support volunteers who will work closely with guests Ensure the maintenance of accurate, up-to-date file records for guests in vendor software Exhibit a caring Christian lifestyle to guests, staff, volunteers, and donors Work cooperatively with staff and departments to ensure an effective and efficient guest environment Coordinate work processes with other departments as needed Advocate on behalf of guests Ensure the consistent application of program standards and guidelines, curriculum, and discipleship models Ability to continually assess and create a safe environment that is conducive to change and that assures individual commitment to personal change Perform other duties as assigned Requirements Bachelor's in a related field (psychology, social work, counseling, ministry) or equivalent education and experience Master's level education is highly desirable Two years working with the homeless and/or those with substance abuse and/or mental health challenges preferred Ability to clearly explain and present the Christian plan of salvation and lead a person through the process Demonstrated ability to establish a feeling of trust, safety, consistency, and hope Experience with and skilled in leading and coaching others; experience working with volunteers a plus Ability to set and monitor goals for and with individuals Ability to communicate effectively with individuals dealing with various forms of trauma Demonstrated skills in individual and group counseling Ability to maintain organized records Ensure patient confidentiality with the information a guest shares during appointments Ability to effectively adapt to change Good organizational and administrative skills Ability to manage a busy work calendar Ability to build personal relationships and maintain appropriate boundaries with residents Bilingual Preferred Ability to remain respectful and maintain composure in stressful situations Organizational skills with the ability to communicate clearly, both written and verbal Ability to safely defuse tense situations and to de-escalate potentially harmful or violent situations Working Conditions Potential high-risk environment at KARM maintained property Work daily with individuals having medical, mental health, and/or addictive behaviors Some local travel may be required for various purposes Exposure to stressful client situations requiring compassion and discernment Walking, standing, sitting, bending, and minimal lifting required Attendance at meetings and occasional special events, sometimes during weekend or evening hours

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 7.25 - 16.5 We are an equal opportunity employer and participate in E-Verify in states where required.

Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the Sevier Customer Service and Benefits Specialist today! The Sevier Customer Service and Benefits Specialist JOB SUMMARY Provides daily response to all phone calls directed to Sevier County Outpatient Services, including providing messages/notes to nurses for calls related to medication questions, answering questions of next scheduled medication appointments, rescheduling medication appointments, and other related phone calls. Maintain schedule for all Sevier clinic staff and prescribers in order to ensure productivity standards are met. Provide reminder phone calls to all patients 24 hours prior to medication appointments. Assist staff to meet set productivity standards within compliance of HRMC policy and procedures. Maintain medical charts, send items to be scanned into Centricity to Medical Records at Children and Youth Center, as well as Adult Center. Complete all client benefits requirements at intake and overall make the intake process more efficient. Will manage Intake Log, Magellan Reporting, and Client Compliance. Will manage co pays with cash and credit cards. Will keep up with all pay sources to ensure they are current and correctly recorded in EMR. Will be up to date on CNF forms and send to scanning. JOB DUTIES/RESPONSIBILITIES This is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change s, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Maintain schedule for all IST staff prescribers. Input/print out necessary information in EMR for scheduling purposes on a daily basis. Provide reminder phone call to client/family 24 hours prior to appointment on a daily basis. Maintain cancellation list for filling in appointment purposes and update daily. Discuss with the staff prescribers any time there is a change made to the schedule throughout the day. Will be in the reception area for the first appointment of the day and stay until the last appointment has left the area or as assigned by supervisor. 2. Manage all phone calls and messages for scheduling, nurses, and staff psychiatrists. Answer all phone calls from 8AM to 5 PM (or as assigned) Monday- Friday. Correctly scribe and direct all messages to the necessary staff or extension as evidenced by no reported consumer/staff concerns in this area. Triage priority of all calls throughout the day. 3. Health Care Record Maintenance/Productivity Completes benefits portion of intake process and manages Intake Log. Sends healthcare documents to be scanned by Medical Record staff at Children and Youth and Adult Center within two business days of receipt. Knowledgeable in HIM/Custodian of Record procedures and chart storage locations Enters Health Care information related to reimbursement into the Centers database accurately and within two business days of receipt, i.e. (intake documents & information.) 4. Demonstrates and maintains a positive work climate and the overall team effort of the program. Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes. Accepts additional assignments and/or changes in assignment and/or work. Promotes an environment in which cultural diversity and the customs, beliefs and values of the individual are respected. Maintains a professional appearance at all times. Responds professionally to those who enter the building, or calls into the Center. COMPENSATION: Starting salary for this position is approximately $16.61 /hr based on relevant experience and education. QUALIFICATIONS - Sevier Customer Service and Benefits Specialist Experience: Previous experience working face to face with individuals in an office/clinic setting. Education / Knowledge: High School diploma or equivalent degree or experience in the area of reception, administrative duties, scheduling responsibilities. Abilities: Must be capable of assisting in utilizing non-violent methods of crisis intervention including Handle with Care. (training provided) This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, and going down on knees, running, and walking. Must have the mental ability to exercise sound judgement under pressure. Must be able to handle frustrating or difficult clients and accommodate to ensure the best possible outcome. Must be able to lift up to 50 lbs. Location: Sevier County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 16.61-16.61 Hourly Wage PI8a1b1845746d-26***********1

Job Description We are currently accepting applications for 1 part time customer service position with OPEN availability for our 2025-26 season. Pay is based on experience and work history. The ideal candidate is attentive, punctual, hard-working, and displays INITIATIVE. We are a smoke free workplace!! This position will also include assisting in scheduled events at various locations. Monthly, and seasonal bonuses available. PAID vacation after 1yr. Experience preferred but will train the right candidate. EVENINGS, WEEKENDS AND SOME HOLIDAYS ARE REQUIRED. MUST have a phone with voicemail. Responsibilities Greet customers Answer any questions the customers may have in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications: U.S AMERICAN CITIZENS ONLY WILL BE CONSIDERED!! Proven working experience as a cashier or in customer service MUST HAVE WORKING NUMBER WITH VOICEMAIL MUST HAVE BASIC MATH SKILLS Strong attention to detail Ability to listen and communicate effectively By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. *This is not a fully remote position. This position is located in Knoxville, TN. This position will be assigned on a rotating 12-hour schedule assigned to the night shift (7:00pm - 7:00am EST). This position will require training during day shift. Key responsibilities this position will perform include: Effectively captures medical information accurately and completely into donor management software. Facilitates the donation process through coordination and communication with donor families and medical personnel. Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care. Performs other related duties as assigned. The ideal candidate will have: A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification 1+ years in a health-care related position including use of medical terminology. CTBS, RN, or LPN desired. Working knowledge of computers and Microsoft Office applications. Ability to exercise independent judgement and multitask. Exceptional teamwork, communication, and conflict management skills. Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Join the Explore Industries Team! At Explore Industries, we're more than just a leader in fiberglass swimming pool design and manufacturing-we're a team driven by respect, integrity, and innovation. We believe in empowering our employees, fostering collaboration, and delivering top-quality products that set industry standards. We are looking for a dedicated Customer Service Coordinator to join our team and help deliver outstanding services to our customers and dealer network. About the Role As a Customer Service Coordinator, you'll manage customer orders, coordinate logistics, and serve as a vital link between dealers, customers, and internal teams. You'll leverage your organizational skills and customer-first mindset to drive efficiency, support production timelines, and enhance overall customer experience. What You'll Do Process and track customer orders, coordinating delivery schedules with production and logistics teams. Serve as the primary liaison for dealers and customers, fostering strong relationships and resolving inquiries promptly. Collaborate with Accounts Receivable to confirm payments and ensure smooth order fulfillment. Manage inventory allocation for consignment or stock customers, integrating units into production schedules. Deliver timely updates on order status, scheduling, and product details with professionalism and accuracy. Identify and implement process improvements to streamline operations and elevate customer satisfaction. What We're Looking For Education & Experience: 2+ years of experience in customer service, logistics coordination, or administrative roles. Proven track record of building and maintaining customer or dealer relationships. Experience thriving in a fast-paced, deadline-driven environment. Familiarity with CRM software (e.g., Salesforce) and/or ERP systems (e.g., SAP, Microsoft Business Central) is a strong plus. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) at an intermediate level or higher. Skills & Qualifications: Exceptional organizational and multitasking skills, with a knack for managing competing priorities. Strong communication and relationship-building abilities, with a customer-first approach. Problem-solving mindset, with experience optimizing workflows or processes. Logistics or scheduling experience, ideally in a manufacturing, retail, or service-based setting. Adaptability to learn new systems and processes, with a willingness to cross-train. Flexibility to support after-hours customer needs when necessary. Why Explore Industries? A dynamic, team-oriented culture where your contributions shape our success. Competitive benefits package, including: Generous Paid Time Off & Holidays 401(k) with company match Medical, Dental & Vision Insurance (optional) Optional Life & Disability Insurance Ready to Dive In? If you're a motivated professional with a passion for logistics, customer service, and operational excellence, we'd love to hear from you! Learn more about us at exploreindustries.com. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Join the Explore Industries Team! At Explore Industries, we're more than just a leader in fiberglass swimming pool design and manufacturing-we're a team driven by respect, integrity, and innovation. We believe in empowering our employees, fostering collaboration, and delivering top-quality products that set industry standards. We are looking for a dedicated Customer Service Coordinator to join our team and help deliver outstanding services to our customers and dealer network. About the Role As a Customer Service Coordinator, you'll manage customer orders, coordinate logistics, and serve as a vital link between dealers, customers, and internal teams. You'll leverage your organizational skills and customer-first mindset to drive efficiency, support production timelines, and enhance overall customer experience. What You'll Do Process and track customer orders, coordinating delivery schedules with production and logistics teams. Serve as the primary liaison for dealers and customers, fostering strong relationships and resolving inquiries promptly. Collaborate with Accounts Receivable to confirm payments and ensure smooth order fulfillment. Manage inventory allocation for consignment or stock customers, integrating units into production schedules. Deliver timely updates on order status, scheduling, and product details with professionalism and accuracy. Identify and implement process improvements to streamline operations and elevate customer satisfaction. What We're Looking For Education & Experience: 2+ years of experience in customer service, logistics coordination, or administrative roles. Proven track record of building and maintaining customer or dealer relationships. Experience thriving in a fast-paced, deadline-driven environment. Familiarity with CRM software (e.g., Salesforce) and/or ERP systems (e.g., SAP, Microsoft Business Central) is a strong plus. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) at an intermediate level or higher. Skills & Qualifications: Exceptional organizational and multitasking skills, with a knack for managing competing priorities. Strong communication and relationship-building abilities, with a customer-first approach. Problem-solving mindset, with experience optimizing workflows or processes. Logistics or scheduling experience, ideally in a manufacturing, retail, or service-based setting. Adaptability to learn new systems and processes, with a willingness to cross-train. Flexibility to support after-hours customer needs when necessary. Why Explore Industries? A dynamic, team-oriented culture where your contributions shape our success. Competitive benefits package, including: Generous Paid Time Off & Holidays 401(k) with company match Medical, Dental & Vision Insurance (optional) Optional Life & Disability Insurance Ready to Dive In? If you're a motivated professional with a passion for logistics, customer service, and operational excellence, we'd love to hear from you! Learn more about us at exploreindustries.com. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ABOUT US: The Metropolitan Knoxville Airport Authority Established in 1978, the Metropolitan Knoxville Airport Authority (MKAA) is a nonprofit organization responsible for operating McGhee Tyson Airport (TYS) and Downtown Island Airport (DKX). With 88-years of service to the East Tennessee region, MKAA plays a vital role in the national air transportation network. Centrally located within a day's drive or a short flight from major cities, our airports are key gateways for travelers and businesses alike. If you're passionate about contributing to the continued success and growth of McGhee Tyson and Downtown Island Airports, we invite you to explore this opportunity further. The Position: As a part of the Operations Department of the Metropolitan Knoxville Airport Authority , we are are currently seeking a non-exempt Building Services Specialist responsible for maintaining clean and safe facilities by sweeping, mopping, scrubbing, vacuuming, and caring for both hard floors and carpets. Duties include gathering and emptying trash and recycling, servicing and restocking restrooms, and cleaning windows, glass, furniture, fixtures, and walls. Staff follow proper procedures for using chemical cleaners and equipment, preparing cleaning solutions as needed. They assist passengers with general information, report major repairs, and request necessary supplies. Additional responsibilities include removing snow from entrances, spreading de-icing chemicals, monitoring building premises for safety hazards like spills or slippery floors, and operating balers and compactors for recycling. Responsibilities: Clean building floors by sweeping, mopping, scrubbing, or vacuuming. Gather and empty trash/recycling receptacles. Service, clean, and restock restrooms. Clean windows, glass partitions, or mirrors. Dust/polish furniture, fixtures, stainless and walls. Strip, seal, finish, and polish hard floors and steam-clean or shampoo carpets. Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures. Mix water and detergents or acids in containers to prepare cleaning solutions according to specifications. Assist passengers with general information and direction, as needed. Notify leaders concerning the need for major repairs or additions to building operating systems. Request supplies or equipment needed for cleaning duties. Remove snow from building entrances with snow shovels and spread snow-melting chemicals. Monitor building premises for safety by observing the areas for spills, water puddles, and other things that could cause a slippery floor. Operate balers and compactors to process recycling products. Performs related work as required. The Ideal Candidate: The ideal candidate will possess strong organizational and time management skills, along with the ability to actively listen and accurately interpret verbal instructions. Attention to detail is essential, as is the ability to identify tasks that need to be completed without direct supervision. Candidates should be capable of establishing and maintaining effective working relationships, delivering general customer service, following both verbal and written directions and proficient in using a two-way radio. A general understanding of cleaning and sanitizing techniques, appropriate cleaning solutions, equipment, tools, and health and safety procedures is preferred. On-the-job training will be provided. Flexibility to work various shifts, including weekends, is a must. Minimum Qualifications: High School diploma or equivalent preferred; and less than 1-year of experience in custodial work. Salary and Compensation: The salary for this position is $16/hour. MKAA offers a very competitive benefit package for this position, including medical/dental/vision benefits, disability/life insurance, vacation leave, sick leave, and a 401(a) retirement program. Deadline to Apply: For best consideration, apply by Sunday, November 23, 2025. *** Position open until filled . Please apply through this website (preferred), or mail resume to P.O. Box 15600 | Knoxville, TN 37901 | Attention: HR. Resumes/Applications must be received by the stated deadline, or postmarked by the deadline date, to be considered. No phone calls or emails please. Applicants must submit ALL the following to be considered: Official Metropolitan Knoxville Airport Authority Application or resume (Applicants submitting resumes must submit a completed signed copy of the MKAA application prior to being interviewed). Selection Process: Applications (and additional documents, if applicable) will be reviewed to identify applicants whose qualifications most closely meet the needs of the Metropolitan Knoxville Airport Authority. Employment process includes a security background check and physical (if applicable), which includes drug testing. Applicants must be currently authorized to work in the United States on a long-term basis. The Metropolitan Knoxville Airport Authority conducts random employee drug screening. The Metropolitan Knoxville Airport Authority is an Equal Employment Opportunity Employer.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. *This is not a fully remote position. This position is located in Knoxville, TN. This position will be assigned on a rotating 12-hour schedule assigned to the night shift (7:00pm - 7:00am EST). This position will require training during day shift. Key responsibilities this position will perform include: Effectively captures medical information accurately and completely into donor management software. Facilitates the donation process through coordination and communication with donor families and medical personnel. Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care. Performs other related duties as assigned. The ideal candidate will have: A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification 1+ years in a health-care related position including use of medical terminology. CTBS, RN, or LPN desired. Working knowledge of computers and Microsoft Office applications. Ability to exercise independent judgement and multitask. Exceptional teamwork, communication, and conflict management skills. Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. *This is not a fully remote position. This position is located in Knoxville, TN. This position will be assigned on a rotating 12-hour schedule assigned to the night shift (7:00pm - 7:00am EST). This position will require training during day shift. Key responsibilities this position will perform include: Effectively captures medical information accurately and completely into donor management software. Facilitates the donation process through coordination and communication with donor families and medical personnel. Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care. Performs other related duties as assigned. The ideal candidate will have: A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification 1+ years in a health-care related position including use of medical terminology. CTBS, RN, or LPN desired. Working knowledge of computers and Microsoft Office applications. Ability to exercise independent judgement and multitask. Exceptional teamwork, communication, and conflict management skills. Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

*PART TIME POSITION* *Customer Service/Ramp Agent (Little Rock Airport) responsibilities will include but are not limited to:* *Customer Service Responsibilities* * Ability to accept personal responsibility for resolving concerns * Excellent work ethic and demonstrate the ability to act with purpose and urgency * Safety of our customers, crew members and co-workers * Apply security measures as appropriate and protect SIDA * Preparing and issuing tickets, computing fares, issuing refunds * Checking passports and travel documents * Correctly route passengers and baggage during check-in * Working at arrival or departure gates * Ensuring the on-time departures of aircraft * Assist special need passengers including wheelchair services * Answering general travel inquiries, and successfully resolving customer issues * Prepare flight paperwork * Load and unload baggage, mail and cargo * Direct aircraft to and from gates * Perform aircraft services such as lavatory, water, and de-icing (winter operations) * Expeditious baggage delivery to baggage claim * Sort baggage in bag makeup area * Operate Jetbridge and Ground Service Equipment (GSE) * Perform accurate aircraft search * Close counter and ramp areas following flight closing and complete flight stats * Cleaning and upkeep of all work areas * Successfully complete any recurrent or required additional training * Perform other duties assigned *This list is not all inclusive and a Customer Service Agent may be required to perform duties not identified in the above list* *CUSTOMER SERVICE QUALIFICATIONS:* * Eligibility to work in the United States without sponsorship * Minimum age 18, High school diploma or G.E.D. Additional education is a plus * Ability to read, write, speak, and understand the English language. Second language is a plus * Excellent communication skills that include speaking to large groups and individual customers * Familiarity with computers * Ability to work any available schedule to include nights, weekends, holidays, and overtime * Ability to work indoors and outdoors with strength and stamina to endure standing for entire and during inclement weather * Ability to lift 50 lbs up to 70 lbs occasional over your head with stamina to bend, stoop and crawl in confined spaces * Successful completion of post-offer pre-employment DOT drug screening * Successful completion of FBI criminal history check that reveals no disqualifying felony convictions in 10 years * Ability to provide 10 years of employment, education, unemployment history per FAR 108.33 * Must possess a valid driver's license with 3 yr good driving record and provide a copy *Ramp Agent responsibilities will include but are not limited to* • Marshaling aircraft into parking positions • Unloading baggage and delivering it to baggage claim area • Loading luggage onto departing flights &assisting special needs passengers • Loading and unloading carry-on bags, cleaning aircraft cabins, servicing aircraft lavatories • Connecting and disconnecting external power generators to the aircraft • Boarding catering supplies, performing security functions, preparing aircraft weight and balance paperwork • Coordinating with pilots, airline dispatch office, and the customer service department • Conduct other work duties as assigned *Ramp Agent Qualifications* • Must be able to work any shift in a 24-hour period, including days, nights, weekends and holidays • Must be extremely flexible; willing and able to prioritize Quickflight (Silver) work schedule • Must be able to work in a fast paced, deadline driven environment • Must have professional appearance (visible tattoo's must be covered) • Excellent attendance and punctuality required • Valid Driver's License (3 year driving record required with no more than 3 moving violations in 3 years. No alcohol or drug related violations) • Must be legally authorized to work in the U.S. for any employer without sponsorship • Must be able to pass a Drug and Alcohol Screen, FBI Fingerprint & Criminal History check *Other Requirements* • Sight: Must be able to see well enough to read reports • Hearing: Must be able to hear well enough to communicate with customers, vendors and team members. • Standing, walking, climbing. stooping, kneeling and lifting are required • Must be willing to work in outdoor environment (heat and humidity, rain etc.) • Lifting/Pulling/Pushing: Must be able to lift up to 50 lbs. repeatedly and 75 lbs. with assistance. • Must be able to type and use technical sources • Safety awareness and training will be provided *ADDITIONAL INFORMATION:* All your information will be kept confidential according to EEO guidelines. Interested parties may reply directly to this ad._ Principals only. Recruiters, please don't contact this job poster. do *NOT* contact us with unsolicited services or offers Qualifications Must be available to work variety of shifts including evenings, weekends and holidays Must have a valid driver's license with a good driving record/provide a 3 yr record Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI. Must pass a DOT pre-placement drug screen Must be able to lift 50 LBS repetitively up to 75 with assistance Must be able to work out doors in all types of weather as well as indoors Must be able to bend, twist and stoop to service aircraft, extremely physical position Must have basic computer and typing skills Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: Dental insurance Paid time off Vision insurance This is an outstanding opportunity for the right individual! We are searching for a creative, self-motivated individual who desires to grow, learn and lead. This individual must be teachable and have a high capacity for multi-tasking with attention to detail and organization. Job Type: Full-time Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all times Assist in the sales process and respond to various lead generators quickly and efficiently Communicate with prospective and current clients, with needed information, in a timely manner Know our services offered and pricing structure extremely well to be able to answer questions STRONG emphasis on outbound warm calls Process and schedule service requests in a timely fashion according to company policy Ensure customer satisfaction and provide professional customer support. Keeping records of customer interactions, transactions, comments and complaints. Communicate with technicians on a regular basis and oversee route schedules for specific services. Providing feedback on the efficiency of the customer service process and make necessary adjustments. General administrative tasks as needed. Network with clients and other professionals to build sales for your specific service. Other duties as assigned Education: High school diploma or general education degree (GED) required. Experience: 1-2 years clerical/administrative experience (preferred) Inside sales or call center sales experience (required) with ability to "close" the sale. Data entry experience Excellent verbal and written communication skills Familiarity in Microsoft Office applications including Word, Excel, Outlook Familiarity with web-based applications and apps Other Requirements: 18 years or older Must have a valid drivers license Be on time, reliable and consistent Follow MCS policies and procedures Work in a team environment (TEAM Together everyone achieves more) Preferred Skills: High level of professionalism and confidentiality Ability to stay calm when customers are stressed or upset Ability to be flexible given a dynamic and fast-paced work environment Time management skills including prioritization of multiple tasks and planning techniques Comfortable using computers - Microsoft Office proficient Experience working with customer support

Since 1991, Emerald Youth Foundation has worked to support Knoxville's youth and prepare generations of Godly community leaders. Emerald Youth has engaged more than 30,000 children and young adults in a variety of community programs over nearly three decades. Every year, Emerald Youth serves more than 3,000 children, teens and young adults in the heart of Knoxville through faith, learning and health programs. JOB SUMMARY: The Calling & Career Ministry Coordinator executes the day-to-day operations of the learning center open to 8th - through 12th graders to support their transition from high school to post-secondary education and training. This role will help facilitate academic support and enrichment opportunities, calling and career identification and planning, and post-secondary training selection so that students can identify their God-given calling and select the best path to pursue that calling. BENEFITS: Medical, Dental, Life, Short-Term & Long-Term Disability insurance paid 100% for employee. Voluntary benefits available for family members Paid Vacation Paid Holidays ESSENTIAL DUTIES: Plan and implement Calling and Career activities within and outside of the Center. Cultivate an inviting learning environment that attracts and keeps students engaged. Guide and enroll students into the grade-level appropriate workshops and classes. Secure and match students with tutors as needed. Help plan and implement college visits. Obtain and maintain certification to implement Calling and Career assessments and discuss results with student and family. Help counsel students to determine the best post-secondary path that aligns with their calling, interests, and abilities. Liaison with college/university faculty to recruit and coordinate workshop leaders and student volunteers. Communicate with workshop leaders to help prepare them for their presentations. Know students and their families to help maintain participation levels in programs. Work with the Calling and Career Ministry Director and Program Development team to ensure highest quality offerings are made available to students. Assist with the planning, scheduling, and confirmation of center offerings. Help identify needed curriculum and to ensure compliance with Emerald Youth outcomes. Operate technology and prepare and implement learning materials as needed for the program. Ensure snacks are purchased, prepped and provided to students during programs. Ensure facility is clean, organized, and well maintained. Be responsible for opening and closing building. Identify constraints or leakage related to the Calling and Career Center that could keep youth from being comprehensively engaged or meeting academic outcomes. Seek solutions working collaboratively with supervisor to attempt and resolve issues so students can move forward in programs. Recruit, train, and supervise additional volunteers to adequately staff Ministry Center. Oversee crisis situations and communicate with student and/or family as needed, proving support and guidance. Coordinate with supervisor in case of such an event. Track, review and provide needed data and/or report achieved outcomes and measurements related to the Calling and Career Ministry Center. Oversee safety at site, ensuring all team members comply with organizational safety standards, including but not limited to behavior and discipline, child ratios, transportation, CPR, and first aid as applies. Maintain program budget. Maintain a current CDL and drive large vehicles/buses as needed or help coordinate transportation as needed Deliver effective and timely communication and ensure staff does the same. Manage additional projects and tasks as assigned and participate with any assigned groups or committees. MINIMUM QUALIFICATIONS: Dedicated Christian with clear knowledge of the Gospel and a passion for the mission of Emerald Youth Foundation; connected to a church community; possesses a strong reputation for honesty, integrity, and high moral standards. Education, counseling or related bachelor's degree. Ideally 3-5 years' experience in counseling or youth programs coordination. Must hold or obtain a CDL and drive large vehicles/buses. Must obtain certification in designated Calling & Career assessment. Excellent written and verbal communication skills. Proficient in Microsoft Office software. Able to supervise and motivate team. Attention to detail. Willingness to work extended hours. Ability to work efficiently in a collaborative setting. *Comprehensive engagement = target youth engaged in faith, learning, and health activities

10131 Parkside Dr., Knoxville, TN 37922 AUTOMOTIVE SERVICE TECHNICIAN State-of-the-Art AC & Heated Facility! Up to $25,000 Sign-on Bonus for Experienced Techs! 1 Year Minimum Technician experience preferred Mercedes-Benz of Knoxvilles state-of-the-art Service Dept. is HIRING NOW for Service Technicians of ALL LEVELS to diagnose problems and perform vehicle repairs and routine service/maintenance. We have a high volume of business and would like to add to our team immediately! We offer great benefits and a clear, defined career path so you can advance your career! Are you an experienced tech that needs a healthy change but youre not local to Knoxville? Let us talk to you about relocating to the beautiful hills of Tennessee. Mercedes-Benz of Knoxville is part of the family-owned Furrow Automotive Group which also includes Infiniti Chattanooga, Porsche Chattanooga, and Land Rover Knoxville/Chattanooga. Many of our employees have been with us for years because we promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career. Learn more about us! Apply online today! We offer: Top Tier Pay $20 - $35+ /hour based on experience $60,000 - $95,000 a year REALISTIC earning potential! Continuous, paid training to enhance your skillset - We'll help you become Brand Certified! Up to $25,000 Sign-on Bonus for Mercedes-Benz Master Certified Technician or Sprinter Master Certified Technician Tool Relocation & Moving Allowance negotiable Guaranteed 40 Work Hours per week! Medical, Dental, Vision, Disability & $25,000 Basic Life Insurance 401(k) Retirement Plan with Company Match Paid Holidays and Paid Time Off Employee Discounts on Products & Services & Vehicle Purchase Plans State-of-Art Facility & Equipment - Air-Conditioned & Heated Shop! Gym Membership Discount Teladoc Employee Assistance Program Opportunity for Advancement Responsibilities - Service Technician: Inspect vehicle and diagnose the problem(s) Perform quality repair/maintenance work that meets dealership and manufacturer standards including engine, transmission, electrical, steering, suspension, braking, air conditioning, etc. Provide an estimate of time and parts needed for repair/maintenance Learn new technical information and techniques in training sessions to stay current with rapidly changing technology. Keep shop neat and account for dealership owned tools Other duties may be assigned according to skill level and certification Qualifications - Service Technician: 1 year minimum of experience as a technician is preferred Mercedes-Benz Dealership service department experience is a plus! ASE Certified is a plus! Valid driver's license with an acceptable driving record Flexible and focused on maintaining a high level of customer service Good work ethic and problem-solving skills A positive attitude and works well as part of a team **Please upload your resume. If you don't have one, you may fill our previous work history on your application form. A resume is preferred Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident Must pass pre-employment testing to include background checks, MVR, and drug screen We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. RequiredPreferredJob Industries Customer Service

Job DescriptionBenefits: Competitive salary Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance We seek an experienced Customer Service Advisor or Service Writer to join our team. We are looking for someone who is driven to grow their compensation by closing sales, with the opportunity to grow professionally and develop the skills needed to help us maintain and build our dedicated customer base. We have a structured process that we know works. If you are willing to follow our systems, you will be successful. Voted by the public as the best automotive service shop in our area, we plan for success and strive to have winners on our team. This is a commissioned-based position. Therefore, the successful candidates will already be service advisors or service writers with at least 2-3 years experience. Requirements A proven track record in the service advisor role (ARO, close rate, car count, etc.) Phone skills Ability to build sales quotations (so automotive knowledge required) Honesty and Integrity Valid drivers license Microsoft office and computer competency are a plus. Must have excellent written and verbal communication skills. Duties Greet arriving customers and provide exceptional service. Answer and greet incoming calls and appointment requests (by phone and internet). Start the repair order, obtaining all pertinent customer and vehicle information. Listen to customer concerns and accurately note them on the repair order. Build the sales quote addressing the customer's concerns and any other deficiencies noted by our technicians. Provide detailed information to the customer regarding recommended service/repairs. Obtain customer approval for repairs Maintain open communication with customers throughout the repair process. Process payments and handle customer inquiries. Follow up after the sale for satisfaction and to pursue any declined work (both benefit your compensation). Helping to maintain a clean and neat customer lobby. A quick note regarding skills Automotive knowledge is necessary. A desire to win and succeed is most important. Excellent customer service skills with the ability to effectively communicate technical information to non-technical customers. Detail-oriented with strong organizational skills to manage multiple tasks and prioritize work effectively. Ability to work in a fast-paced environment and handle stressful situations with professionalism. Proficient computer skills for entering and retrieving customer information. If you have a passion for a rewarding career, financially and professionally, and the necessary skills to excel in this role, we would love to hear from you. Join our team of dedicated professionals and take your career in the automotive industry to the next level. Apply now!

Job Details Avflight Services Knoxville - Alcoa, TN Part Time High School/GED Equivalent $16.00 AnyDescription General Purpose of Job: This position is responsible for providing customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include cargo handling, ramp, aircraft cleaning, and other assigned duties. Duties: Provide efficient, friendly service to all of our customers. Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges Complete all necessary arrangements for accommodating passengers with reservations, standby's, luggage, cabin availability and in-flight supplies Guide passengers from the terminal to and from aircraft ensuring a safe path at all times Perform the loading and unloading of cargo on and off aircraft Transport cargo between terminals and aircraft Physical handling of freight and company material Marshalling aircraft and equipment Operate ground equipment, including tugs and belt loaders Clean and service cabin interiors, including cockpit, lavatories and draining lavatories Use safety related equipment and provide de-icing service to the aircraft when needed Perform other duties as assigned Qualifications Qualifications: Excellent communication skills Ability to push/pull/lift 50 lbs. for extended periods of time Ability to read and write English; bilingual skills a plus Ability to work efficiently under time constraints Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays Must be 18 years or older High School diploma or GED equivalent Must pass background check, pre-employment drug test and obtain security clearance Must have authorization to work in the U.S. Must have valid Driver's license Must be willing to work outside in all types of weather and elevated noise levels within the airport environment Competency/Behavioral Requirements: Be pleasant with others on the job and display a good-natured, cooperative attitude Be reliable, responsible, and dependable, and fulfill obligations Strong attention to detail Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace Willingness to take on responsibilities and challenges Be sensitive to others' needs and feelings and be understanding and helpful on the job Physical Demands : Must be able to carry 50 pound suitcase from the floor to 18 inches and carry 50 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Work Environment: Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. **JOB SUMMARY:** The Customer Solution representative will be the escalation point to solve complex problems that are reported by customers and regulatory agencies and to communicate the progress of the solution to the reporting employee, regulatory agencies, and/or affected customer. The representative is responsible for ensuring all escalated customers and regulatory inquiries are resolved timely and efficiently to meet the highest service quality standards. The representative will fully track solutions and related communication activities and retain critical information concerning customer inquiries. The representative should be able to foresee, project, and recommend solutions to potential problems as well as identify broad impact issues within the company and work with all departmental management to prevent situations which cause negative customer relations. **JOB DUTIES AND RESPONSIBILITIES:** **COMMUNICATION- 45% OF THE JOB** + Effectively communicates (written and verbal) with internal workgroups to resolve problems within established service levels + Regularly communicates (written and verbal) with customers to obtain required information, set expectation for next contact and continues follow up with the customer until final resolution is determined + Raises awareness of customer issues that may exceed service level + Update submitters / regulators agencies of progress towards and completion of customers inquires + Communicates recurring issues as appropriate **ISSUE MANAGEMENT- 45% OF THE JOB** + Self-directed to solve escalated customer problems and selects appropriate solution path based on issue information + Obtains additional information if required to define issue + Document all activities and communications in issue management system + Identifies root-cause of customer issue and recommends appropriate solution + Able to manage multiple issues and ensure resolutions are resolved within service levels **ADDITIONAL RESPONSIBILITIES AND PROCESS IMPROVEMENT- 10% OF THE JOB** + Identify opportunities and provide feedback relating to continuous company/ department improvement + Works effectively as a team member + Demonstrates Firstpower in attitude and relationships **JOB REQUIREMENTS:** + Excellent written and verbal skills + Ability to manage multiple problems effectively + Knowledge of bank products and systems + Ability to analyze problems, identify trends and recommend solutions + Interpersonal skills to work with various levels of management and difficult customers **JOB QUALIFICATIONS:** + Two to three years' experience in bank product service/operations. + BA, BS degree or equivalent in experience + Experience with banking products and systems + Two years' experience written and verbal direct customer communications **Hours** + Monday - Friday + 9:30 AM - 6:00 PM **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.