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Customer service advocate jobs in Longview, TX

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  • Food Service / Customer Service

    Atwork 3.8company rating

    Customer service advocate job in Jacksonville, TX

    We are looking to add a customer service rep to our food service department. Pay - $15-$16 (weekly pay) Schedule - Rotates - 7am - 2:30pm & 10am - 6pm - Every other weekend. Responsibilities: - Provide nutritional care to patients by assisting in menu selection - Providing patient meal delivery and patient set-up with direct patient contact. - Receive and process phone orders. - Identifying patients who have not ordered meals with the assistance of the tray tracking system. - Make meal rounds and collect survey information. - Attends work and shows for scheduled shift on time with satisfactory regularity. - Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements. Requirements: - Must have customer service experience. - Must be familiar with EXCEL - Must be able to pass a background check and drug screen. Apply today! RESUME REQUIRED Kyleigh, AWG ************
    $15-16 hourly 25d ago
  • Customer Support Representative (iClassPro)

    Iclasspro

    Customer service advocate job in Longview, TX

    Who are we? iClassPro is the world's leading class management software solution for children's activity centers. Our goal is to solve the dilemma most every business owner in the industry experiences - how to spend less time running a gym, swim, dance or cheer business and get back to coaching, teaching and supporting their mission. Today, we're proud to serve thousands of these businesses around the world with quality-driven software that helps them operate more efficiently, earn more revenue and drive future success. Also, we have made the prestigious Inc. 5000 list of fastest-growing private companies in 2023, 2024, and 2025. We distinguish ourselves through our Core Values. More than just words, they are the essential parts of our character that constantly take iClassPro to the next level. Do you have the qualities that it takes to work at iClassPro? Commitment to Excellence Commitment to Customer Service Solutions Focused A Spirit of Teamwork and Collaboration Taking Ownership What will you be doing in the role? Responding to customer inquiries via phone calls, emails, and live chats Providing exceptional customer service by promptly addressing customer concerns and resolving issues Assisting customers with product navigation, troubleshooting, and problem-solving Collaborating with other team members and departments to resolve complex customer issues Documenting customer interactions and maintaining accurate records Who are we looking for? Passion for providing excellent customer service Someone who thrives in a fast-paced environment Two years prior experience in customer support Excellent communication skills, both written and verbal Strong technical problem-solving abilities Ability to remain calm and professional in challenging situations Attention to detail and strong organizational skills Experience with help desk software or CRM systems is a plus Ability to work flexible hours including evenings and Saturdays What does iClassPro offer? An amazing work culture that provides growth for our people Wonderful Paid Time Off for your life balance Excellent variety of health benefits for your well being Paid life insurance policy 401(k) match Company events that we provide for our staff to enjoy iClassPro strives to place people into jobs that align with their strengths. One of the tools we use is Culture Index. The survey typically takes less than 15 minutes and provides very valuable insights. To be considered, all applicants will need to take the Culture Index Survey during the application process. If you wish to proactively take the assessment, please visit Culture Index once you have submitted the application. iClassPro is an Equal Opportunity Employer. Applicants must be authorized to work for Any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position. E-Verify is used to verify authorization to work in the U.S.
    $30k-39k yearly est. 60d+ ago
  • Sales Representative / Customer Service

    RNR Tire Express and Custom Wheels

    Customer service advocate job in Longview, TX

    Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Fluency in English is a must, fluency in Spanish is highly desirable. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $31k-45k yearly est. 60d+ ago
  • Customer Service and Direct Sales Associate - PAID TRAINING

    Eminence Marketing Group

    Customer service advocate job in Longview, TX

    We provide a positive work environment in which to develop both professionally. We provide opportunity for advancement based upon an outgoing training program coupled with a strong work ethic. We represent our clients with professionalism, honesty, and integrity to ensure that we bring them quality, long lasting customers. Lastly, our goal is to MAKE THE DAY with everyone we come across, co-workers, customers and clients. Job Description If you have great people skills and enjoy working with the public, we want to meet you! Eminence Marketing Group, Inc. is seeking a full-time Junior Customer Service and Direct Sales Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the telecommunications, technology and renewable energy campaign. Servicing technology, telecom and energy giants with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients. The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company! The Challenge: We are continuously expanding the client base as well as the number of territories covered on a National scale. These growing retail marketing campaigns are in need of customer service professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques. Qualifications The Entry Level Customer Service and Direct Sales Associate works in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. Eminence Marketing Group, Inc. is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base. Join a company that invests in its employees and truly wants YOU to succeed! Benefits of the Junior Customer Service Associate Position: Comprehensive Paid Training by a National Manager Travel Opportunities Opportunity For Community and Charity Involvement Flexible Scheduling Numerous Advancement Opportunities Junior Customer Service and Direct Sales Associate Qualifications: Experience in customer service and associated fields Ability to adapt to a variety of people Winning attitude and dedication to ensuring customer satisfaction Positive attitude and ability to work well within a team environment Background in Retail or Restaurant Leadership skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $23k-31k yearly est. 60d+ ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Customer service advocate job in Carthage, TX

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $31k-58k yearly est. 13d ago
  • Recreation Reservation Specialist

    City of Longview, Tx 4.0company rating

    Customer service advocate job in Longview, TX

    Manages and coordinates all reservations and scheduling related to the City's recreation facilities, athletic fields, pavilions, parks and special events; provides clerical and administrative support to the department; ensures the accurate processing of facility reservations; assists the public with program and rental inquiries; helps maintain efficient and organized facility operations; and performs other related duties as required. Examples of Duties * Coordinates and processes reservations for recreation centers, athletic fields, pavilions, parks and special event spaces. * Maintains and updates facility reservation calendars and databases to ensure scheduling accuracy and prevent conflicts. * Prepares and issues permits, contracts, invoices and other related reservation documentation. * Responds to public inquiries regarding facility availability, rental policies, recreation programs and event scheduling. * Provides exceptional customer service to residents, organizations and event planners. * Assists in addressing and resolving customer concerns, scheduling conflicts or complaints. * Performs clerical tasks such as data entry, filing, recordkeeping, answering the phones and report generation related to facility reservations and departmental operations. * Compiles and reconciles reservation revenues; prepares daily deposits and monitors income reports. * Coordinates billing, invoicing, and payment tracking for facility rentals and special events. * Assists in planning, organizing and implementing special events and recreation activities hosted by the City. * Coordinates with maintenance and recreation staff to ensure facilities are properly prepared and equipped for scheduled activities, tournaments or events. * Monitors facility conditions and reports maintenance or custodial needs to appropriate staff. * Assists in ensuring recreation facilities, parks and equipment are safe, clean and ready for public use. * May perform light custodial or setup tasks such as arranging tables, chairs or sports equipment, as needed for events. * Coordinates the purchase of office and program supplies; monitors and maintains inventory levels for reservation operations. * Provides support in training or coordinating the work of part-time or seasonal staff assisting with facility operations and events. * Attends departmental meetings and training as required. * Performs other related duties as assigned or required. Minimum Requirements Education and Experience: High School Diploma or equivalent, and two years' experience in office administration, customer service or facility scheduling is required OR an equivalent combination of education and experience. Associate's degree in recreation administration, business or a related field is preferred. Required Licenses or Certifications: * First Aid/CPR and National Incident Management System (NIMS) ISC Certifications are required within one year of employment. * Must possess a valid Texas Driver's License. Physical Demands/Work Environment * Work is performed in and around municipal recreation facilities. * Subject to sitting, standing, walking, bending, reaching, kneeling, crouching, crawling, climbing ladders, and lifting of objects up to 50 pounds. * Exposure to variable weather conditions, water, machinery with moving parts, hazardous chemicals, and infectious diseases, blood borne pathogens, bodily fluids, and potentially irate members of the public is involved. All full-time employees receive: 15 vacation days 11 paid holidays 15 sick days Retirement Plan (Texas Municipal Retirement System) with a two to one match Paid Health/Dental/Life Insurance Cafeteria Plan Emergency Leave Longevity Pay Free employee health clinic Tuition reimbursement Employer City of Longview Address 302 W Cotton St. Longview, Texas, 75601 Phone ************ Website *********************************
    $30k-37k yearly est. 5d ago
  • Client Account Specialist - Environmental Lab Services

    SPL 4.6company rating

    Customer service advocate job in Kilgore, TX

    Full-time Description Drive Exceptional Client Delivery Across Laboratory and Field Operations Are you a detail-oriented, solutions-driven professional who excels at coordinating workflows, supporting clients, and ensuring smooth operational delivery? SPL is seeking a highly organized Client Account Specialist - Environmental Lab Services to oversee client projects and ensure timely, accurate, and compliant service delivery in Kilgore, TX. In this role, you will serve as a primary liaison between clients and internal field and laboratory teams-coordinating projects, managing documentation, and supporting mission-critical environmental and measurement workflows. If you're ready to elevate service performance, build strong client relationships, and support essential environmental operations, this is the opportunity for you! Please Note: This is not an IT or software project management position . This role supports environmental testing, laboratory operations, regulatory-driven deliverables, and client project coordination. What You'll Do Serve as the primary point of contact for assigned clients, ensuring timely and professional communication; Manage client setup in LIMS, CRM, and related systems; Coordinate sample workflows and deliverables across field teams, laboratory teams, and internal groups; Review work orders for accuracy and ensure proper project setup and documentation; Conduct final review and release of reports, invoices, EDDs, and other deliverables; Deliver accurate, complete client outputs-including supplies, pickups, reports, and data-within required turnaround times (TAT); Notify clients of results exceeding regulatory limits within one (1) hour of LIMS review; Ensure alignment with client-specific regulatory programs, analytical methods, and reporting requirements; Maintain working knowledge of laboratory methods, accreditation requirements, QA/QC standards, and subcontractor capabilities; Support onboarding, planning meetings, site visits, and laboratory tours; Communicate project needs, issues, and updates between clients and internal teams; Assist with shared Client Services activities and provide coverage during peak workloads or absences; Contribute to process improvement initiatives and internal project teams; Perform other duties as assigned. Why You'll Love Working Here Competitive salary with performance-based advancement opportunities; Medical, dental, and vision insurance; Paid parental leave for both parents; Employee Assistance Program (EAP); 401(k) with company match; Paid time off + paid holidays; Monthly cell phone reimbursement. Requirements What You'll Bring Bachelor's degree in science, business, or related field or equivalent combination of education and experience; 3+ years of customer service experience in a technical, environmental, or laboratory setting; Experience coordinating operational workflows or client projects; Proficiency in Microsoft Office and Quickbooks; Strong communication, organization, and problem-solving skills Proficiency in Microsoft Office; experience with LIMS or CRM systems strongly preferred; Ability to manage multiple priorities with accuracy and attention to detail. What this role is not: An IT, software, or technical project management position; A systems implementation or Agile/Scrum role; A coding, development, or tech delivery job. Your Schedule & The Fine Print Full-time position following a standard Monday-Friday schedule; Flexibility to work beyond scheduled hours and provide after-hours phone support for urgent client or internal situations as required; Must be able to travel locally for client visits, meetings, or training activities, as needed. Our Commitment to Diversity & Inclusion At SPL, we believe that a diverse team is a strong team. We are proud to be an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We are also committed to providing reasonable accommodations to applicants and employees with disabilities or for sincerely held religious beliefs, in accordance with applicable laws. If you need assistance or an accommodation during the application process, please let us know. Visa Sponsorship At this time, SPL is not able to offer visa sponsorship for this position. We sincerely appreciate your interest and understanding, and we encourage you to explore other opportunities with us that may be a fit in the future.
    $36k-46k yearly est. 26d ago
  • Customer Service Representative - State Farm Agent Team Member

    Shawn Dunn

    Customer service advocate job in Bullard, TX

    Benefits: Bonus based on performance Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $30,000.00 - $80,000.00 per year Looking for the skills and confidence to run a business in the future? We are a very busy office and are looking for our next great team member. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Bullard, TX. We look forward to speaking with you! State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
    $26k-33k yearly est. Auto-Apply 60d+ ago
  • Licensed Insurance Customer Service Representative

    The Melissa Workman Agency

    Customer service advocate job in Tyler, TX

    Job Description At The Melissa Workman Agency, customer service is more than a priorityits our passion. For 8 years, weve been a premier Allstate agency specializing in Home, Life, and Auto insurance. We tailor our clients policies to meet their unique needs, building strong relationships along the way. Our dedicated team works hard to ensure our clients are completely satisfied, and were proud of the fun, supportive, and collaborative work environment weve built. We are seeking a motivated Licensed Insurance Customer Service Representative to join our team and play a key role in delivering the exceptional service our clients deserve. This position offers a base salary ranging from $35,000 to $50,000 annually, depending on experience, plus opportunities for additional compensation through performance bonuses. We believe in rewarding hard work and fostering a positive work-life balance. Our team enjoys a fun, engaging work environment, opportunities for team-building activities, paid lunches and extra commission or days off for meeting/exceeding goals. Apply today and start building a career in a supportive and motivating environment where your contributions truly matter. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Weekends Off Work-Life Balance 401k Responsibilities Resolve customer concerns promptly and effectively Provide valuable product information to assist clients in making informed decisions Deliver outstanding customer service that exceeds expectations Build genuine, lasting relationships with clients Collaborate with team members to ensure seamless client experiences Requirements Licensing: Candidate currently has an active Property & Casualty License. Willing to train. Communication Skills: Excellent verbal and written communication skills Problem-Solving: Strong ability to resolve complex customer issues effectively and efficiently Customer Focus: A dedication to providing exceptional service and ensuring customer satisfaction Teamwork: Ability to work collaboratively with team members and other departments
    $35k-50k yearly 10d ago
  • Customer Service Representative - State Farm Agent Team Member

    JJ Walnofer-State Farm Agent

    Customer service advocate job in Longview, TX

    Job DescriptionBenefits: Licensing Paid Hourly Plus Commission Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-33k yearly est. 14d ago
  • Customer Service Associate

    Cavender's 4.5company rating

    Customer service advocate job in Whitehouse, TX

    Job Description The Customer Service Associate is responsible for interacting with customers through incoming calls and emails to ensure all customer inquiries and problems are resolved, as well as providing support in day to day operation of the Customer Service Center. This role uses technology to interact, communicate, research, and resolve customer inquiries. The successful Customer Service Associate has excellent verbal and written communication skills, and is patient and empathetic to customer needs. This role reports to the Customer Service Manager. Duties and Responsibilities Provide professional and courteous customer service engagement via email, chat session, and telephone Maintain a solid knowledge base with the navigational skills to apply all expected procedures and processes within the Order Management System (OMS) software application and Ecommerce platform Maintain high level of product knowledge and best practices for upselling and maximizing sales opportunities Maintain a solid product knowledge base of product lines Assist in the maintenance and upkeep of the customer service facility Practice shrinkage control through preventative measures Maintain a professional and courteous relationship with all associates Perform other miscellaneous duties assigned as per supervisors and general office instructions Understand and adhere to company policies Qualifications and Requirements Detail oriented and customer service focused Basic understanding of Microsoft Suite Previous retail and/or call center experience a plus Bilingual a plus Good written and oral communication skills Able to self-manage positive and respectful behavior while working either independently with minimal supervision, or in a team environment Able to operate computer systems or handheld devices with minimal direction after receiving training Ability to understand, speak, and read English with sufficient proficiency to follow safety, loss prevention, and other policies, procedures, training, and instructions Able to be punctual for assigned shift and remain alert throughout shift Able to work 8 and/or 12-hour shifts at all hours including weekends and holidays; must be able to work overtime Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender's will provide reasonable accommodation for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at ************** or visit your nearest Cavender's store.
    $23k-30k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Paul Herndon-State Farm Agent

    Customer service advocate job in Gilmer, TX

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Paul Herndon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-33k yearly est. 8d ago
  • Customer Service Representative - State Farm Agent Team Member

    Monica Cook-State Farm Agent

    Customer service advocate job in Mineola, TX

    Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development State Farm Insurance Agent located in Mineola, Texas is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Monica Cook, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Hourly pay Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Experience in a variety of computer applications, particularly Windows Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bo Rester-State Farm Agent

    Customer service advocate job in Winnsboro, TX

    Job DescriptionBenefits: Bonus based on performance Competitive salary Paid time off Training & development 401(k) matching Health insurance Opportunity for advancement Signing bonus ROLE DESCRIPTION: As a Customer Service Representative with the Bo Rester Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and recognizing customer needs. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven candidates with a positive attitude. RESPONSIBILITIES: Answer customer inquiries, provide policy information, and resolve issues. Assist customers with policy changes and updates. Process claims submissions and follow-up with customers. Assist with customer retention strategies Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Must be willing to obtain Texas Insurance Licenses (Bonus paid when obtained)
    $26k-34k yearly est. 30d ago
  • Customer Service Representative - State Farm Agent Team Member

    Taylor Berumen-State Farm Agent

    Customer service advocate job in Tyler, TX

    Job DescriptionBenefits: License reimbursement Bonus based on performance Opportunity for advancement Paid time off Training & development Competitive salary Flexible schedule ABOUT OUR AGENCY: Our agency opened on November 1, 2017, and today we have a team of three. We value honesty, integrity, initiative, and an independent spiritqualities that make a big difference in how we work and how we serve our community. Weve built a collaborative, positive culture where team members have the flexibility to grow. We offer opportunities for raises, bonuses, and enhanced commissions, along with a flexible work environment that supports personal and professional balance. Community involvement is an important part of what we do. I volunteer with Carter BloodCare and Meals on Wheels, and I currently serve as president of the Tyler Referral Network. If youre looking to join a team that values integrity, service, and growth, this could be a great fit for you. ROLE DESCRIPTION: As a customer service representative with Taylor Berumen State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-33k yearly est. 25d ago
  • Customer Service Representative - State Farm Agent Team Member

    Eric Endres-State Farm Agent

    Customer service advocate job in Tyler, TX

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Parental leave Signing bonus Training & development OVERVIEW: The Customer Care Representative is the face of the agency and the front line of the Retention Team. They are responsible for providing World-Class service in handling the daily needs of existing customers by being proactive problem solvers and educators. THE BOTTOM LINE: The Customer Care Representative keeps the whole ship afloat by engaging with our existing customers to provide World-Class service. We define World-Class service as going the extra mile, doing the inconvenient and unexpected things that put a smile on someones face, and taking pains to make every interaction personal in a way the customer can recognize and remember. To grow as a business, we must protect and care for the ones who have put their trust in us. This is how we maintain positive public opinion and word-of-mouth and reduce policy lapses and cancellations. The Customer Care Representatives role is to turn any customer interaction into a positive experience, support current agency focus or promotions, and assist in daily business operations. Most people see insurance as something they have to have and think all companies and policies are the same. We must provide personalized, World-Class experience to differentiate ourselves and earn the right to educate our customers on how to manage the risks of everyday life, recover from the unexpected, and realize their dreams. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. AREAS OF ACCOUNTABILITY: Maintain a high level of activity we work in a fast-paced industry in a team-oriented environment. Accomplishing all tasks in the time given supports the overall success of each team member and the agency as a whole. Achieve your goals office goals are set to be achievable when activity levels are met. Helping you achieve YOUR personal goals (financial, professional, family goals, etc.) is our mission at Team Endres State Farm. Provide a World-Class Experience the Customer Care Representative is the face of the agency and is responsible for creating a positive and personal experience for every customer, every time. Commit to continuous learning State Farm offers a wide and ever-growing range of products and services, and frequently provides new tools or improvements to existing tools to succeed in our mission. We must always remain experts on our systems and processes to provide professional service experiences every time. Improve the culture insurance is a high-pressure industry. You are responsible for doing your part to add to the team culture with a positive and cooperative attitude. IDEAL CHARACTERISTICS: Optimistic Kind Collaborative Deadline-Motivated Smart
    $26k-33k yearly est. 16d ago
  • Customer Service Rep / Pizza Maker Store (06962)

    Domino's Franchise

    Customer service advocate job in Tyler, TX

    Responsibilities: ● Greeting customers and taking orders with a smile! ● Operating the cash register and collecting payment from customers. ● Making consistent products within Domino's Pizza guidelines. ● Maintaining a clean and organized work environment ● Maintain a professional appearance Qualifications ● Minimum 16 years old ● Reliable transportation to and from work ● Comfortable engaging with customers over the phone and face-to-face Additional Information Pay & Benefits: ● Flexible schedule (Work as few as 4 hrs per week) ● Medical & Dental Insurance ● 401K ● Employee Discount ● Advancement opportunities
    $26k-33k yearly est. 5d ago
  • Customer Service Representative (Multi Branch Support)

    Security Finance 4.0company rating

    Customer service advocate job in Henderson, TX

    * Do you thrive on making a positive, lasting impact on people? * Are you bilingual in English and Spanish? * Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training? * Would you enjoy working in multiple locations in your area? * Do you want multiple opportunities to advance your career? * Do you want to work in an open, office environment? * Do you want to receive award-winning benefits, including company paid medical insurance for you, as the employee? You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest! In this role, you can expect to: * Provide outstanding customer service both on the phone and in-person. * Market for new and continued customer business. * Prepare and process loans and income tax returns. We offer: * TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. * An EXCELLENT benefits bundle that includes company-paid medical insurance (free to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. * Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals! * Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. * Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being goodmembers of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story!
    $26k-34k yearly est. 29d ago
  • Customer Support Representative (iCampPro)

    Iclasspro

    Customer service advocate job in Longview, TX

    Who are we? iCampPro is fueled by the ingenuity and innovation of iClassPro, the world's leading class management software for children's activity centers. Since 2008, iClassPro has continually raised the bar for class-based businesses, helping them streamline operations, grow revenue and spend more time doing what they love. The iCampPro story started in 2019 when iClassPro partnered with one of the nation's largest and most respected summer camps to dig into the industry's challenges and deliver a better solution. Today, we offer a powerful, versatile platform with modern, intuitive design that's super-easy to learn and use - even for first-timers! To help you get the most from iCampPro, our exceptional support team is here to help you five days a week. The iCampPro team works within the iClassPro headquarters in Longview, Texas. With the energy of a startup and the experience of our partner behind us, we're beyond excited to be making a real difference to camps everywhere and the families they serve. Commitment to Excellence Commitment to Customer Service Solutions Focused A Spirit of Teamwork and Collaboration Taking Ownership What will you be doing in the role? Responding to customer inquiries via phone calls, emails, and live chats Providing exceptional customer service by promptly addressing customer concerns and resolving issues Assisting customers with product navigation, troubleshooting, and problem-solving Collaborating with other team members and departments to resolve complex customer issues Documenting customer interactions and maintaining accurate records Keeping our Knowledge Base up to date with the latest information, FAQs, and resources Assisting in the creation and maintenance of interactive demos and training materials to support customer education Who are we looking for? Passion for providing excellent customer service Someone who thrives in a fast-paced environment Two years prior experience in customer support, preferably with summer camp work experience Excellent communication skills, both written and verbal Strong technical problem-solving abilities Ability to remain calm and professional in challenging situations Attention to detail and strong organizational skills Experience with help desk software or CRM systems is a plus What does iClassPro offer? An amazing work culture that provides growth for our people Wonderful Paid Time Off for your life balance Excellent variety of health benefits for your well being Paid life insurance policy 401(k) match Company events that we provide for our staff to enjoy iClassPro strives to place people into jobs that align with their strengths. One of the tools we use is Culture Index. The survey typically takes less than 15 minutes and provides very valuable insights. To be considered, all applicants will need to take the Culture Index Survey during the application process. If you wish to proactively take the assessment, please visit Culture Index once you have submitted the application. iClassPro is an Equal Opportunity Employer. Applicants must be authorized to work for Any employer in the U.S. We will not sponsor or take over sponsorship of an employment visa for this position. E-Verify is used to verify authorization to work in the U.S.
    $30k-39k yearly est. 60d+ ago
  • SALES REPRESENTATIVE / CUSTOMER SERVICE

    RNR Tire Express and Custom Wheels-Longview

    Customer service advocate job in Longview, TX

    Job Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Fluency in English is a must, fluency in Spanish is highly desirable. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $31k-45k yearly est. 12d ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Longview, TX?

The average customer service advocate in Longview, TX earns between $27,000 and $40,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Longview, TX

$33,000

What are the biggest employers of Customer Service Advocates in Longview, TX?

The biggest employers of Customer Service Advocates in Longview, TX are:
  1. Chicken Express
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