Customer service advocate jobs in Syracuse, NY - 515 jobs
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Affinity Recruiting
Customer service advocate job in Syracuse, NY
Job Description
Are you an experienced customer support professional or looking for an exciting career for the first time? Affinity recruiting is looking for a Sales Associate for an amazing client in the Syracuse, NY location!
Ideal candidate will have:
Minimum of 1 year of customerservice / sales experience!
Excellent written and verbal communication!
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint & Outlook)!
Self-motivated, creative, persistent, flexible & innovative!
Detail oriented!
Duties and Responsibilities:
Manage the relationships with new and existing customers!
Be the primary contact for customers new and existing!
Be the middle person between customers and internal production team, communicating the customers' requirements and requests!
Able to troubleshoot customer issues!
Assist the marketing and sales team with their initiatives!
Will provide support to the sales and marketing team, as needed!
Day to day:
Interacting with customers - taking new orders, processing repeat orders. Working with the production scheduler to obtain ship dates. Troubleshooting issues with the sales and production team.
If this sounds like you, we want to hear from you! Please reply to this posting with an updated resume and a recruiter will reach out to you as soon as possible!
$43k-82k yearly est. 5d ago
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Airport Customer Service Agent
GAT 3.8
Customer service advocate job in Syracuse, NY
GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team of aviation professionals. You are just one step away from beginning your new career. Don't miss this great opportunity. Compensation & Benefits: Competitive pay starting at 17.25 per hour
Flight Benefits
Company-provided uniforms
Daily pay options
Paid training
401(k) matching
Opportunities for career advancement into leadership roles and other positions within the company
Position Overview:
As a CustomerService Agent, you will serve as the first point of contact for passengers, playing a vital role in creating a positive airport experience. This position requires a professional demeanor, excellent communication skills, and the ability to work efficiently in a fast-paced environment with strict time constraints. You will be responsible for ticketing, checking in passengers, escorting them to and from the aircraft, and addressing any customer concerns or complaints. Proficiency in using computer systems and providing outstanding customerservice is essential. This position may require you to work with multiple carriers and perform additional duties as assigned.
Key Responsibilities:
Greet and assist customers promptly, courteously, and professionally both in person and over the phone.
Announce incoming and outbound flights clearly and accurately.
Accurately process credit card and personal check transactions, ensuring all collections are properly accounted for and airline close-out procedures are followed.
Accept and process checked baggage weighing up to 100 lbs. and place it on the appropriate conveyor belts for further handling.
Operate jetways to ensure they are in the proper position prior to aircraft arrival, and assist with the safe opening, closing, and securing of aircraft doors.
Utilize airline computer systems to provide accurate flight information, process ticketing and boarding documents, record lost or damaged baggage, and manage cargo tracking.
Escort unaccompanied minors and disabled passengers throughout the airport as needed, ensuring their safety and comfort.
Work independently, manage tasks without direct supervision, and consistently meet service standards.
Display a professional and positive image, adhering to company grooming and uniform standards at all times.
Perform other duties as assigned, which may include assisting with other carriers or tasks in response to operational needs.
Requirements:
Must be at least 18 years of age.
Must have a high school diploma or equivalent (GED)
Strong attention to detail and accuracy in handling transactions, baggage, and flight information.
Must be able to read, speak, and understand the English language fluently.
Ability to stand for extended periods (up to 4 hours at a time) and work in a physically demanding environment.
Must possess excellent communication skills, with the ability to engage with passengers in a professional, friendly, and courteous manner in person and over the phone.
Proficiency with entry-level computer systems and technology to manage flight information and process transactions.
Ability to lift and move items weighing between 50-70 lbs. occasionally.
Flexibility to work nights, weekends, and holidays as required by operational needs.
Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law.
Must successfully complete and pass a pre-employment drug test.
Equal Opportunity Employer Statement:
GAT Airline Ground Support is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. We do not discriminate in our hiring practices based on any protected category. Employment with GAT Airline Ground Support is contingent upon the successful completion of a drug screen, a clean driving record, a 10-year criminal history check, and proof of high school or GED completion.
$30k-37k yearly est. 48d ago
Customs Brokerage Coordinator
Mohawk Global Logistics
Customer service advocate job in Syracuse, NY
Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.
WORK SCHEDULE: MONDAY-FRIDAY (8:00am-5:00pm EST - start and end times may be somewhat flexible)
Who We Are: Mohawk Global is a 300-person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here .
We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are demonstrable values that we put into action by our behaviors each day. We have been certified as a “Great Place To Work” for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work!
Position Summary:
The Customs Brokerage Coordinator supports the customs brokerage team by playing a vital role in ensuring smooth import operations through the accurate and compliant processing of customs entries. This role requires regular interaction with clients, U.S. Customs and Border Protection (CBP), and internal departments to deliver efficient and reliable service. Success in this position is defined by maintaining accuracy, meeting performance KPIs, and continuously developing expertise in customs brokerage best practices.
Essential Duties & Responsibilities:
Prepare and process customs entries for inbound shipments, ensuring accuracy and compliance with U.S. Customs & Border Protection (CBP) and Partner Government Agency (PGA) regulations.
Review and verify shipment documentation, including invoices, packing lists, and other required forms.
Maintain communication with clients to provide release updates and address inquiries.
Problem-solve and coordinate with importers, CBP, PGAs to address shipment holds, exams, and other clearance related issues.
Collaborate with internal departments, including Compliance, Transportation and Operations, to ensure timely resolution of shipment issues and adherence to company standards.
Finalize shipment files with billing details and prepare invoices for customs brokerage services.
Meet established KPIs for accuracy, timeliness, and client satisfaction.
Desired Skills/Experience:
College degree (Associates or Bachelors) preferred; major/concentration in logistics, supply chain, business, accounting or related field of study
Minimum 2 years of customs brokerage experience required
Working knowledge of CargoWise logistics platform strongly preferred
Comfortable working with large, complex entries subject to FDA and 232
Self-motivated, creative thinker with a high level of enthusiasm and desire to exceed customer expectations
Excellent interpersonal and communication skills, verbal and written
Strong attention to detail and accuracy
Working knowledge of standard Microsoft Office programs (Excel, Word, and Outlook)
Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity is The Law
Employee Rights Under the FMLA
Employee Rights - Employee Polygraph Protection Act
$39k-58k yearly est. Auto-Apply 14d ago
Wound Care Coordinator
Suny Upstate Medical University
Customer service advocate job in Syracuse, NY
The Wound Care Coordinator ensures excellent patient experience from scheduling, through authorization, referral processing, and completion of care in the wound care and hyperbaric department. The Wound Care Coordinator will ensure smooth patient flow, check in and check out procedures, registration, entering and/or verifying demographics, insurance and/or financial information; generates routine forms and other documentation. Will work with/advise patients on insurance carrier requirements including services not covered and obtain signatures on Advanced Beneficiary Notification Forms (ABN), Waiver of Liability Forms and any other required documentation. Will be responsible for the overall authorization process, manage denial process, schedule diagnostic procedures in a timely manner, and arrange transport for care. Assists in the preparation of monthly reports and daily charges. Prioritizes incoming mail, faxes and correspondence. Patient scheduling, coordination/revision of templates, telephone call entry, and workflows. Secures patient transportation arrangements for appointments. Completes support paperwork for MAS as needed. Completes administrative duties for both the wound care and hyperbaric patient needs, such as but not limited to, treatment logs, skin substitute ordering, placements, authorizations, and updates shared drive logs. Processes scripts, places orders for durable medical equipment (DME), and ensures follow through. The Wound Care Coordinator will work closely with the Nurse Manager and Team Leaders to ensure quality initiatives are met. Performs additional administrative support duties as assigned.
Minimum Qualifications:
Associates degree and three years of relevant experience in healthcare related setting or Bachelors degree and 1 year of relevant experience in healthcare related setting required. Working knowledge of medical terminology, medical billing/insurance requirements, familiarity with medical coding, and excellent written/oral communication skills necessary. Computer skills and keyboarding are necessary. Ability to maintain good public relations with patients, visitors, co-workers and other individuals required. Excellent customerservice skills and the ability to work with diverse patient populations in a fast-paced environment required.
Preferred Qualifications:
Knowledge of insurance authorization, workque processing, reporting, and scheduling preferred. Working knowledge of computer systems such as Epic, Word, Excel, Groupwise, and Outlook preferred.
Work Days:
Days, Monday-Friday, varying hours between 7:00am-5:00pm
Message to Applicants:
Recruitment Office: Human Resources
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
$39k-58k yearly est. 60d+ ago
Customs Brokerage Coordinator
Mohawk Global
Customer service advocate job in Syracuse, NY
Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.
WORK SCHEDULE: MONDAY-FRIDAY (8:00am-5:00pm EST - start and end times may be somewhat flexible)
Who We Are: Mohawk Global is a 300-person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here.
We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are demonstrable values that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work!
Position Summary:
The Customs Brokerage Coordinator supports the customs brokerage team by playing a vital role in ensuring smooth import operations through the accurate and compliant processing of customs entries. This role requires regular interaction with clients, U.S. Customs and Border Protection (CBP), and internal departments to deliver efficient and reliable service. Success in this position is defined by maintaining accuracy, meeting performance KPIs, and continuously developing expertise in customs brokerage best practices.
Essential Duties & Responsibilities:
* Prepare and process customs entries for inbound shipments, ensuring accuracy and compliance with U.S. Customs & Border Protection (CBP) and Partner Government Agency (PGA) regulations.
* Review and verify shipment documentation, including invoices, packing lists, and other required forms.
* Maintain communication with clients to provide release updates and address inquiries.
* Problem-solve and coordinate with importers, CBP, PGAs to address shipment holds, exams, and other clearance related issues.
* Collaborate with internal departments, including Compliance, Transportation and Operations, to ensure timely resolution of shipment issues and adherence to company standards.
* Finalize shipment files with billing details and prepare invoices for customs brokerage services.
* Meet established KPIs for accuracy, timeliness, and client satisfaction.
Desired Skills/Experience:
* College degree (Associates or Bachelors) preferred; major/concentration in logistics, supply chain, business, accounting or related field of study
* Minimum 2 years of customs brokerage experience required
* Working knowledge of CargoWise logistics platform strongly preferred
* Comfortable working with large, complex entries subject to FDA and 232
* Self-motivated, creative thinker with a high level of enthusiasm and desire to exceed customer expectations
* Excellent interpersonal and communication skills, verbal and written
* Strong attention to detail and accuracy
* Working knowledge of standard Microsoft Office programs (Excel, Word, and Outlook)
Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity is The Law
Employee Rights Under the FMLA
Employee Rights - Employee Polygraph Protection Act
$39k-58k yearly est. 12d ago
Captain - Customer Service
Daveandbusters
Customer service advocate job in Syracuse, NY
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $15 - $16 per hour
Salary Range:
15
-
16
We are an equal opportunity employer and participate in E-Verify in states where required.
$15-16 hourly Auto-Apply 60d+ ago
Student Engagement Specialist
CCSI 4.2
Customer service advocate job in Syracuse, NY
Promise Zone- School Based Initiatives On-Site
FULL-TIME: Non-exempt: 40hours
Put the CARE in your CAREER!
At CCSI, our mission is to activate possibilities for our customers and employees through collaboration, compassion, equity, and imagination. For more than 30 years, CCSI has been a leading non-profit partner to local governments, schools, and community-based organizations, helping them improve their business processes so they can focus on their missions. If you're looking for a career with purpose that creates lasting change in the community, we encourage you to apply.
In this role, you will:
(In conjunction with school social worker(s), psychologist(s), counselor(s), and administration)
Proactively identify students in need of social, behavioral, and mental health supports, and connect those students with opportunities for growth and development within a school's multi-tiered system of support.
Implement intervention strategies as developed and shared with the school support teams.
Link students with available school and community-based services.
Monitor effectiveness of interventions and make adjustments as needed.
Engage students and families to foster positive home-school connections.
Collaborate with school administrators, social workers, and school team members to ensure service expectations are met.
Implement other supports to meet student needs as directed by school social worker, psychologist, counselor, or administrator.
Serve as a resource to faculty regarding social and behavioral concerns of youth.
Support the implementation of a culturally inclusive and supportive school climate that centers the voices and needs of youth.
Perform other related duties as assigned.
Requirements
EDUCATION AND EXPERIENCE:
Graduation from regionally accredited or New York State registered college or university with Bachelors' Degree in Human Services, Education, or related field, and (2) years professional experience in working with school aged youth, OR equivalent education and work experience (see CCSI's equivalency chart )
Additional Requirements:
Able to attend offsite meetings and trainings on time to meet requirements of position.
Satisfactory completion of required background screenings: criminal, Statewide Central Register.
Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI's Code of Conduct and CCSI's Privacy and Security Policies, New York State regulations and Federal regulations.
At CCSI, you'll enjoy
Market-competitive compensation
An award-winning Wellness@Work and employee benefits program.
An organization that is committed to racial equity and anti-racist practices.
Continuous professional development opportunities
A voice in shaping CCSI's ever-evolving diverse company culture.
We Are CCSI!
For more than 30 years, CCSI has been a leading non-profit partner to government agencies, schools, and community-based organizations in the mental and behavioral health space. We aim to maximize these organizations' potential to serve their communities by supporting their business operations and staffing needs. We dream of communities where everyone flourishes, and we are proud to help our customers move towards that goal.
At CCSI, you are not just part of a team, you are part of a community. You do not just fit in, you belong. We are proud of our steadfast commitment to equity, working diligently to remedy the impact of systems of racism and other forms of oppression to ensure that everyone in our employee community can flourish. We encourage applicants from diverse backgrounds to consider joining us.
CCSI offers a regular information session for job seekers. Click here to learn more.
CCSI does not accept inquiries from third-party recruiters or search agencies.
Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary Description $20.70 per hour
$20.7 hourly 60d+ ago
Tenant Services Specialist
Syracuse Housing Authority
Customer service advocate job in Syracuse, NY
Tenant Services Specialist is an Open-Competitive Onondaga County Civil Service position and if hired, continued employment will be contingent on qualifying for, successfully passing, and reachability off the applicable Onondaga County Civil Service Exam.
After a conditional offer of employment, a favorable background check, verification of education and work history, and illegal drug screening must be completed prior to starting employment. Proof of identity and legal work authorization will also be required.
DISTINGUISHING FEATURES OF THE CLASS This work involves assisting the administration of the Syracuse Housing Authority in providing services to tenants and resolving the more serious or difficult tenant lease violations and other needs for supportive services. Under the direct supervision of an administrative superior, an employee in this class performs a variety of administrative, tenant problem resolution and tenant relations activities of a responsible nature. Works with tenants and staff to resolve tenant lease violations, to prevent or carry out tenant evictions, and other tenant related matters.
This position is distinguished from Tenant Services Organizer by administrative duties and the higher level and wider scope of responsibility.
Work is assigned and reviewed by an administrative superior through review of written work, review of case records and frequent meetings with supervisor. An employee in this class is expected to perform assigned tasks with independence and good judgment, consulting supervisor for guidance in unusual or serious matters. Supervision may be exercised over other staff assigned to resident retention work duties. Certain assignments made to employees in this class will require reasonable access to transportation to meet field work requirements made in the ordinary course of business in a timely and efficient manner. Does related work as required.
Hiring Salary Range: $58,000 - $65,000
TYPICAL WORK ACTIVITIES Receives referrals from SHA administrative staff regarding tenant's problems with maintenance and housekeeping of their apartments, relations with other tenants, relations with Housing Authority administration, lease violations, such as non-payment of rent and counseling tenants on their housing rights and responsibilities.
Refers complaints to appropriate person, Housing Authority department or outside agency and follows up on referral to insure resolution of referral.
Evaluates cases involving tenant lease violations and determines appropriate steps to be taken, such as warning notice, meeting with tenant, or possible eviction letter.
Meets with tenants regarding lease violations to try to resolve problems with tenants and to advise tenant of possible eviction if problem is not resolved.
Acts as a liaison between tenant organization leaders and the Housing Authority administration by hearing concerns of the tenant leaders, scheduling meetings with housing Authority administrators and generally keeping communication channels open.
Assists the administration in tenant grievance hearings by setting up hearing, contacting board members, providing eviction material and documentation to attorney, recording the hearing and similar administrative tasks.
Acts as a liaison between the Housing Authority and agencies providing funding to the Authority by performing as central contact person for administrative details, preparing fiscal reports, budgets, program and data reports and submitting any required paperwork to the funding agency.
May conduct training sessions on agency policies and procedures or create written materials to clarify or communicate policy issues with tenants.
Provides tenant services such as drafting notices to tenants, answering questions and responding to requests for assistance.
Network with a variety of human service organizations in order to refer tenants to appropriate community support services.
Provides tenant services such as drafting notices to tenants, answering questions and responding to complaints and problems. FULL PERFORMANCE, KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS Good knowledge of the policies, organization, and operation of the Syracuse Housing Authority.
Good knowledge of the needs, problems and interests of low-income people.
Ability to establish and maintain effective working relationships with staff, tenants and community agencies and deal effectively with people in difficult situations.
Ability to gather and organize pertinent data.
Ability to prepare clear and concise written reports.
Ability to communicate effectively with others on both an individual basis and in group meetings. MINIMUM QUALIFICATIONS A. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Baccalaureate Degree in education, social work, human services or resources, social science, public administration or a field closely related to the aforementioned and one (1) year of professional level work experience in assisting in the administration of or providing a human services program; or, B. Five (5) years of paraprofessional or professional level work experience, in education, social work, *human services or resources, social science, public administration or a field closely related to the aforementioned, one (1) year of which must have been in a professional level capacity in assisting in the administration of or providing a human services program; or, C. An equivalent combination of training and experience as defined by the limits of (A) and (B) above. *note - Human Services comprise those career fields in which practitioners help others to solve their physical or emotional problems or to meet their physical, emotional or mental needs, or to enhance their cultural, social, spiritual or physical conditions. Practitioners in this class are typically characterized by working with people on an individual or group basis. Responsibility for the custody or detention of individuals or for determining program eligibility is not considered qualifying experience.
$58k-65k yearly Auto-Apply 60d+ ago
Customer Service Account Coordinator ($21/hour - 2nd Shift)
Customer Service Account Coordinator 21Hour 2Nd Shift
Customer service advocate job in Syracuse, NY
Hours: Evening
As a CustomerService Account Coordinator within our Data Entry Department at Rapid Response Monitoring, you will work alongside caring people while crafting custom solutions for the service providers we monitor for to help them protect their customer s property and their families. Rapid Response Monitoring is the industry leader because of our amazing customerservice and our willingness to customize anything. That s where you come in! See the Responsibilities section below to learn more.
The ideal candidate will have exceptional attention to detail, the ability to provide quality customerservice, think on their feet, and be friendly but efficient on the phone.
Starting Pay Rate:
$21.00 Per Hour (not including shift differentials)
Shift Differentials:
Rapid Response acknowledges the sacrifices our Data Entry employees make when supporting our customers during all hours of the day and night as well as weekends. In recognition of that commitment, we are offering shift differentials for hours worked outside of standard business hours.
For hours worked between Monday Friday 6:01am 4:59pm, $21 per hour (standard pay rate)
For hours worked between 5:00pm and 9:00pm, +$0.50 per hour
For hours worked between 9:01pm and 6:00am, +$1.00 per hour
For hours worked Saturday & Sunday between midnight and 11:59pm, +$1.00 per hour
Start dates Available:
Start your 4-week training on one of the dates below:
February 23, 2026 (8:00am - 4:30pm)
March 16, 2026 (8:00am - 4:30pm)
Responsibilities Include:
Receive inquiries from clients via phone, email, and fax
Triage and field questions from clients
Input contract information in our database
Implement client account transfers and verify changes
Ensure all client account entries adhere to jurisdictional regulations
Provide team members with proofreading, scanning, mailing, and other administrative support
Summary: Each day, you ll report to your shift on-site at our Syracuse, NY location in Franklin Square. You will receive inbound calls from clients with inquiries, as well as faxes and emails from our queue system. You will triage those inquiries and help in any way you can. The request may be as simple as an address change, or it may be more complex like a change to a contract. At all times, you are working within our Data Entry Team to make sure the clients needs are met with accuracy and efficiency.
Qualifications:
High School diploma required, Associate s or equivalent military experience preferred
Attention to detail, with an ability to stay focused on assigned tasks
Basic computer and typing skills
Good communication - written and verbal, particularly on the phone
Many of our positions require an extra level of screening to obtain Department of Defense security clearance
Successfully clear drug screen and background check to meet industry and security licensing requirements
Data Entry experience is preferred.
What awaits you at Rapid Response:
Annual salary increases and performance bonuses
Medical, Dental, Vision, and 401k
Paid vacation and sick time
Wellness program and wellness days off
Internal advancement opportunities
The opportunity to make an impact on communities across the country every day
About Us:
Founded in Syracuse, NY in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it s a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our heroes are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.
Additional Information:
Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at ****************************** Rapid Response is an Equal Opportunity Employer.
INDRR2
$21 hourly 3d ago
Customer Rep
Globalchannelmanagement
Customer service advocate job in Syracuse, NY
Customer Rep needs 2+ years experience
Customer Rep requires:
Onsite
Monday-Friday § 10:30-7:00 EST § Two 10-minute breaks and a 30-minute lunch
Outbound, inbound calling
PC savvy
MS Office savvy
Call center
CustomerserviceCustomer Rep duties:
Inbound call representative taking calls from regarding lens orders, order status, order tracking, remakes, general customerservice inquiries
Outbound calls to follow up with, on pending jobs
Average of 8 calls an hour
$35k-55k yearly est. 44d ago
Direct Hire Customer Sales Rep
Staffworks CNY
Customer service advocate job in Syracuse, NY
Job DescriptionCustomer Sales Representative Direct Hire for the Yonkers, NY area Base Salary plus 3% gross profit commission! Unlimited Income! What's in it for you?
Unlimited income
Build Relationships
Direct Hire Position
Company is looking for someone with:
Great communication skills
Computer skills
Willingness to learn about products
Customer Sales Representative Details:
No cold calling.
You will be building existing accounts
Must be comfortable talking to people
Must be open to building excellent relationships with customers
Prior sales experience is preferred
Company Provides:
Company Car
Laptop
Cell Phone
Gas Card
Apply now for consideration! www.staffworkscny.com315-455-9675
$37k-53k yearly est. 13d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Customer service advocate job in East Syracuse, NY
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$29k-37k yearly est. 20d ago
Customer Service Teammate
Go Car Wash
Customer service advocate job in Syracuse, NY
Text "GoCarWash" to 25000 to schedule an interview!!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a CustomerService Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation
Teammates in this role typically earn a base pay of $16.00 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$16-17.5 hourly 60d+ ago
Adult Care Coordinator
Ican Inc. 4.5
Customer service advocate job in Utica, NY
The Adult Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities.
This position is based in Utica, NY covering Oneida County.
Duties and Responsibilities:
Responsible for outreach and engagement to formally enroll referred adults into the care management program.
Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts.
Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
Ensures all initial linkages are established and maintained.
Collaborates with all services providers and establishes team communication plan.
Monitors goals on a continuing basis and that team is communicating.
Monitors that care plan is relevant to health home policies and procedures.
Consults with family members and social supports to maintain support consistency.
Advocates for additional services and linkages as appropriate.
Maintains current care management documentation and information regarding care management activities within the required health IT system.
Education/Experience:
Bachelor's degree (B.A.) from an accredited four-year college or university, in Human Services, a mental health field or a related field is preferred.
A valid NYS Drivers License is required.
At least one-year experience in Human Services, primarily Mental Health and Substance Abuse.
$40k-50k yearly est. Auto-Apply 60d+ ago
Integration Services Specialist
Usherwood Office Technology, Inc. 3.8
Customer service advocate job in Syracuse, NY
At Usherwood Office Technology, an Integration Services Specialist provides technical support for multifunction printers (MFPs), surveillance devices, audio visual displays, and phone systems through all phases of the device life cycle, from initial deployment to replacement. This role will work closely with our Logistics, Service, Sales, Projects, and Client Services teams to inquire and support clients' connectivity needs before, during, and after deployment. An Integration Specialist responds to incoming client support requests via our ticketing system, phone, email, and Microsoft Teams. A successful specialist will listen to a client's issue, diagnose the nature of the problem, and provide remote support to remedy. They assist with networking, document workflows, installing software/drivers, and maintaining printing related applications. The specialist will be required to travel to customer sites when necessary to resolve client issues.
KEY RESPONSIBILITIES:
Support the initial configuration, network connectivity, and applications associated with a new deployment (via onsite or remote).
Support Managed print applications: Uniflow, Papercut, Goldfax.
Support common connectivity, driver, and application requests.
Install, maintain, and support print, surveillance, AV display, and phone applications.
Send, receive, and coordinate client deployment surveys.
Create and maintain process documentation.
Interact with highly technical and non-technical customers equally, including end-users, project managers, engineers, sales, and senior staff members.
EDUCATION:
Associates degree in Computer Science, Information Technology, Business Technology, related field of study, or equivalent work experience
Experience in IT helpdesk, customerservice or support capacity is encouraged.
A+ certification and Network+ certification or ability to attain within first six months
SKILLS & QUAILIFICATIONS:
Working knowledge of Microsoft Windows, Mac OS, and applications.
Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)
Working knowledge of print related applications and utilities related to Canon, Xerox, HP and Fiery.
Ability to prioritize and multitask assigned tasks in a fast-paced work environment.
Strong written and verbal communication.
Ability to appropriately communicate with customers of all temperaments effectively via phone, email or onsite.
Ability to work both independently and in a team environment.
Ability to learn and master specific applications.
BENEFITS:
Excellent benefit offerings including: medical, dental, vision, and supplemental insurance
20 days of paid time off
Cellphone allowance
Company paid life insurance and long-term disability insurance
401(k) plan with matching company contribution
Paid training and certification opportunities
Annual company store allowance
“Our growth is mirrored by the quality of people we have invested in.” - Louis F. Usherwood, CEO
Usherwood Office Technology is an Equal Opportunity Employer.
Visit us at *****************
$32k-37k yearly est. Auto-Apply 30d ago
SCA Provider Enrollment Representative
Elevance Health
Customer service advocate job in East Syracuse, NY
Location: This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
National Government Services is a proud member of Elevance Health's family of brands. We administer government contracts for Medicare and partner with the Centers for Medicare and Medicaid Services to transform federal health programs.
The SCA Provider Enrollment Representative will be responsible for accurate and timely processing provider enrollment applications.
How you will make an impact:
* Assists in synchronization of data among multiple claims systems and application of business rules as they apply to each database.
* Validates the data to be housed on provider databases and ensuring adherence to business and system requirements of customers as it pertains to contracting, network management and credentialing.
Minimum Requirements:
* Requires a High School diploma or equivalent; or any combination of education and experience, which would provide an equivalent background.
* This position is part of our NGS (National Government Services) division which, per CMS TDL 190275, requires foreign national applicants meet the residency requirement of living in the United States at least three of the past five years.
Preferred Skills, Capabilities and Experiences:
* Minimum of 1 year experience in claims processing, provider relations/customerservice, or credentialing preferred.
If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a 'sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed.
For candidates working in person or virtually in the below locations, the salary* range for this specific position is $19.66 to $20.64.
Location(s): Massachusetts, New York
In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Job Level:
Non-Management Non-Exempt
Workshift:
1st Shift (United States of America)
Job Family:
SCA > SCA Wage Determination
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$19.7-20.6 hourly 3d ago
Underwriting Service Specialist
Arch Capital Group Ltd. 4.7
Customer service advocate job in Homer, NY
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Position Summary:
As an Underwriting Service Specialist, your role is to ensure account service delivery meets and exceeds our customer's expectations. The Underwriting Services Specialist utilizes customerservice skills, established processes, and various software applications to ensure Service Level Agreements (SLA's) are met. Under some supervision, the Underwriting Service Specialist works cross-functionally and is responsible for analyzing key pieces of information, determining the appropriate course of action and handling issues. This position collaborates with underwriters, corporate resources, and global teams to ensure we meet both internal and external commitments.
Responsibilities and Accountabilities:
* Policy & endorsement issuance
* File documentation and set-up
* Review account information for data entry into appropriate systems
* Order, prepare and/or update reports
* Processing of various underwriting transactions and requests
* Correspond with brokers for information at Underwriter's request
* Booking/Invoicing
* Coordinate services with other services units, as needed
Required Skills and Abilities:
* Analytical and problem solving ability
* Detail-oriented
* Customer-focused
* Collaborative and team-oriented
* Strong communication and organizational skills
Education and Experience:
* Bachelor's Degree preferred
* 1+ Year experience in same or related field preferred
#LI-Remote
#LI-AM3
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$55,300 - $71,910/year
* Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
* Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
For Colorado Applicants - The deadline to submit your application is:
January 12, 2026
14400 Arch Insurance Group Inc.
$55.3k-71.9k yearly Auto-Apply 7d ago
Hospitality Center Staff-Mid-state Correctional Facility (Customer Service PT, Saturdays/Sundays 7am-noon)
Osborne Association 4.1
Customer service advocate job in Marcy, NY
The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.
At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments, and advocate for people and principles with fierce and tenacious determination.
The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.
We seek part-time Hospitality Center Staff to join our Hospitality Center Network. The Hospitality Center Staff welcomes Individuals and families visiting correctional facilities. The position provides general oversight of the Hospitality Center during visiting hours.
Salary: $18.00 hourly
Requirements
Essential Duties:
* Greet visitors; assist them in signing in and understanding visiting procedures and redirect visitors who may be at the wrong facility or present on a day when their loved one cannot receive a visit.
* Record required daily data in a log; communicate daily data to the supervisor and DOCCS authorities as appropriate.
* Assist with visiting emergencies; communicates information about any emergencies to the supervisor, Department of Corrections and Community Supervision authorities, and others as required.
* Respond to general inquiries for program information.
* Disseminate resource information (approved by the facility Deputy Superintendent for Programs) to visitors.
* Maintain a clean and safe environment in accordance with all infection and safety control policies.
* Report all physical plant problems to the supervisor, when appropriate, and prison authorities.
* Maintain inventory and coordinate purchases with Regional Program Supervisor and Program Coordinator.
* In-person attendance is required to collaborate with co-workers.
* Perform other duties as assigned.
Minimum Qualifications:
* High school diploma or equivalent is required.
Key Competencies:
* Must be dependable and professional
* Excellent interpersonal and communication skills
* Strong problem-solving skills
* Enjoy working with children
* Ability to interact with a multicultural population is essential
* Must be able to adapt to change as the program dictates
* Good organizational, communication, and problem-solving skills
Benefits of Working at Osborne
Participation in 403(b) and New York State Paid Sick Leave Pay for part-time employment. Career development through ongoing training and individual development plans. Opportunity for job advancement and promotions.
The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
Thank you for your interest in the Osborne Association. Be sure to include a cover letter with your application. No phone calls please. We wish we could personally respond to each application. However, we are unable to do so due to the volume of interest received.
Salary is based on commensurate experience and other qualifications
$18 hourly 18h ago
Winner's Circle - Customer Service
Daveandbusters
Customer service advocate job in Syracuse, NY
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $15 - $16.5 per hour
Salary Range:
15
-
16.5
We are an equal opportunity employer and participate in E-Verify in states where required.
$15-16.5 hourly Auto-Apply 60d+ ago
Customer Service Teammate
Go Car Wash
Customer service advocate job in Marcy, NY
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a CustomerService Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation
Teammates in this role typically earn a base pay of $16.00 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
How much does a customer service advocate earn in Syracuse, NY?
The average customer service advocate in Syracuse, NY earns between $30,000 and $45,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.
Average customer service advocate salary in Syracuse, NY
$37,000
What are the biggest employers of Customer Service Advocates in Syracuse, NY?
The biggest employers of Customer Service Advocates in Syracuse, NY are: