Food Service / Customer Service
Customer service advocate job in Jacksonville, TX
We are looking to add a customer service rep to our food service department. Pay - $15-$16 (weekly pay) Schedule - Rotates - 7am - 2:30pm & 10am - 6pm - Every other weekend. Responsibilities: - Provide nutritional care to patients by assisting in menu selection
- Providing patient meal delivery and patient set-up with direct patient contact.
- Receive and process phone orders.
- Identifying patients who have not ordered meals with the assistance of the tray tracking system.
- Make meal rounds and collect survey information.
- Attends work and shows for scheduled shift on time with satisfactory regularity.
- Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
Requirements:
- Must have customer service experience.
- Must be familiar with EXCEL
- Must be able to pass a background check and drug screen.
Apply today! RESUME REQUIRED
Kyleigh, AWG ************
Customer Support Representative (iCampPro)
Customer service advocate job in Longview, TX
Who are we?
iCampPro is fueled by the ingenuity and innovation of iClassPro, the world's leading class management software for children's activity centers. Since 2008, iClassPro has continually raised the bar for class-based businesses, helping them streamline operations, grow revenue and spend more time doing what they love.
The iCampPro story started in 2019 when iClassPro partnered with one of the nation's largest and most respected summer camps to dig into the industry's challenges and deliver a better solution. Today, we offer a powerful, versatile platform with modern, intuitive design that's super-easy to learn and use - even for first-timers! To help you get the most from iCampPro, our exceptional support team is here to help you five days a week.
The iCampPro team works within the iClassPro headquarters in Longview, Texas. With the energy of a startup and the experience of our partner behind us, we're beyond excited to be making a real difference to camps everywhere and the families they serve.
Commitment to Excellence
Commitment to Customer Service
Solutions Focused
A Spirit of Teamwork and Collaboration
Taking Ownership
What will you be doing in the role?
Responding to customer inquiries via phone calls, emails, and live chats
Providing exceptional customer service by promptly addressing customer concerns and resolving issues
Assisting customers with product navigation, troubleshooting, and problem-solving
Collaborating with other team members and departments to resolve complex customer issues
Documenting customer interactions and maintaining accurate records
Keeping our Knowledge Base up to date with the latest information, FAQs, and resources
Assisting in the creation and maintenance of interactive demos and training materials to support customer education
Who are we looking for?
Passion for providing excellent customer service
Someone who thrives in a fast-paced environment
Two years prior experience in customer support, preferably with summer camp work experience
Excellent communication skills, both written and verbal
Strong technical problem-solving abilities
Ability to remain calm and professional in challenging situations
Attention to detail and strong organizational skills
Experience with help desk software or CRM systems is a plus
What does iClassPro offer?
An amazing work culture that provides growth for our people
Wonderful Paid Time Off for your life balance
Excellent variety of health benefits for your well being
Paid life insurance policy
401(k) match
Company events that we provide for our staff to enjoy
iClassPro strives to place people into jobs that align with their strengths. One of the tools we use is Culture Index. The survey typically takes less than 15 minutes and provides very valuable insights.
To be considered, all applicants will need to take the Culture Index Survey during the application process. If you wish to proactively take the assessment, please visit Culture Index once you have submitted the application.
iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for Any employer in the U.S. We will not sponsor or take over sponsorship of an employment visa for this position.
E-Verify is used to verify authorization to work in the U.S.
Licensed Insurance Customer Service Representative
Customer service advocate job in Tyler, TX
Job Description
At The Melissa Workman Agency, customer service is more than a priorityits our passion. For 8 years, weve been a premier Allstate agency specializing in Home, Life, and Auto insurance. We tailor our clients policies to meet their unique needs, building strong relationships along the way. Our dedicated team works hard to ensure our clients are completely satisfied, and were proud of the fun, supportive, and collaborative work environment weve built.
We are seeking a motivated Licensed Insurance Customer Service Representative to join our team and play a key role in delivering the exceptional service our clients deserve. This position offers a base salary ranging from $35,000 to $50,000 annually, depending on experience, plus opportunities for additional compensation through performance bonuses.
We believe in rewarding hard work and fostering a positive work-life balance. Our team enjoys
a fun, engaging work environment, opportunities for team-building activities, paid lunches and extra commission or days off for meeting/exceeding goals.
Apply today and start building a career in a supportive and motivating environment where your contributions truly matter.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Weekends Off
Work-Life Balance
401k
Responsibilities
Resolve customer concerns promptly and effectively
Provide valuable product information to assist clients in making informed decisions
Deliver outstanding customer service that exceeds expectations
Build genuine, lasting relationships with clients
Collaborate with team members to ensure seamless client experiences
Requirements
Licensing: Candidate currently has an active Property & Casualty License. Willing to train.
Communication Skills: Excellent verbal and written communication skills
Problem-Solving: Strong ability to resolve complex customer issues effectively and efficiently
Customer Focus: A dedication to providing exceptional service and ensuring customer satisfaction
Teamwork: Ability to work collaboratively with team members and other departments
Customer Service Associate
Customer service advocate job in Whitehouse, TX
Job Description
The Customer Service Associate is responsible for interacting with customers through incoming calls and emails to ensure all customer inquiries and problems are resolved, as well as providing support in day to day operation of the Customer Service Center. This role uses technology to interact, communicate, research, and resolve customer inquiries. The successful Customer Service Associate has excellent verbal and written communication skills, and is patient and empathetic to customer needs. This role reports to the Customer Service Manager.
Duties and Responsibilities
Provide professional and courteous customer service engagement via email, chat session, and telephone
Maintain a solid knowledge base with the navigational skills to apply all expected procedures and processes within the Order Management System (OMS) software application and Ecommerce platform
Maintain high level of product knowledge and best practices for upselling and maximizing sales opportunities
Maintain a solid product knowledge base of product lines
Assist in the maintenance and upkeep of the customer service facility
Practice shrinkage control through preventative measures
Maintain a professional and courteous relationship with all associates
Perform other miscellaneous duties assigned as per supervisors and general office instructions
Understand and adhere to company policies
Qualifications and Requirements
Detail oriented and customer service focused
Basic understanding of Microsoft Suite
Previous retail and/or call center experience a plus
Bilingual a plus
Good written and oral communication skills
Able to self-manage positive and respectful behavior while working either independently with minimal supervision, or in a team environment
Able to operate computer systems or handheld devices with minimal direction after receiving training
Ability to understand, speak, and read English with sufficient proficiency to follow safety, loss prevention, and other policies, procedures, training, and instructions
Able to be punctual for assigned shift and remain alert throughout shift
Able to work 8 and/or 12-hour shifts at all hours including weekends and holidays; must be able to work overtime
Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.
Cavender's will provide reasonable accommodation for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at ************** or visit your nearest Cavender's store.
Customer Service Technician - BSW
Customer service advocate job in Palestine, TX
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality…designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a Customer Service Technician your responsibilities will include:
Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
Performing maintenance and repair on outside plant facilities
Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
Observing all safety rules and regulations
Assisting other technical personnel in the performance of their duties when requested
Actively supporting sales and marketing related activities
Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
High School diploma or equivalent experience
Ability to distinguish colors on facilities
Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
Basic computer skills including MS Office applications
Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
Ability to work aloft (e.g. ladder)
Ability to work outside in all weather conditions and at various hours of the day/night
A valid driver's license and satisfactory driving record
Positive and professional appearance and demeanor when communicating the company's products and services to our customers
Accountability/dependability (on time and on load when scheduled and serve on call as needed)
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
Additional Information
BONUS POINTS FOR:
Prior experience as a customer facing telecom operations technician
Basic electricity training/certification or documented equivalent work experience
ADSL installation/repair experience (self/full installs)
A+/Net + Certified Required Soft Skills
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues
#LI-GF1
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
Customer Service Representative - State Farm Agent Team Member
Customer service advocate job in Tyler, TX
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
Competitive salary
Flexible schedule
ABOUT OUR AGENCY:
Our agency opened on November 1, 2017, and today we have a team of three. We value honesty, integrity, initiative, and an independent spiritqualities that make a big difference in how we work and how we serve our community.
Weve built a collaborative, positive culture where team members have the flexibility to grow. We offer opportunities for raises, bonuses, and enhanced commissions, along with a flexible work environment that supports personal and professional balance.
Community involvement is an important part of what we do. I volunteer with Carter BloodCare and Meals on Wheels, and I currently serve as president of the Tyler Referral Network. If youre looking to join a team that values integrity, service, and growth, this could be a great fit for you.
ROLE DESCRIPTION:
As a customer service representative with Taylor Berumen State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
SALES REPRESENTATIVE / CUSTOMER SERVICE
Customer service advocate job in Longview, TX
Job Description
Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Requirements/Responsibilities
Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Fluency in English is a must, fluency in Spanish is highly desirable.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Customer Service and Direct Sales Associate - PAID TRAINING
Customer service advocate job in Longview, TX
We provide a positive work environment in which to develop both professionally. We provide opportunity for advancement based upon an outgoing training program coupled with a strong work ethic.
We represent our clients with professionalism, honesty, and integrity to ensure that we bring them quality, long lasting customers. Lastly, our goal is to MAKE THE DAY with everyone we come across, co-workers, customers and clients.
Job Description
If you have great people skills and enjoy working with the public, we want to meet you!
Eminence Marketing Group, Inc. is seeking a full-time Junior Customer Service and Direct Sales Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the telecommunications, technology and renewable energy campaign.
Servicing technology, telecom and energy giants with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.
The Goals Are Simple:
every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!
The Challenge:
We are continuously expanding the client base as well as the number of territories covered on a National scale. These growing retail marketing campaigns are in need of customer service professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques.
Qualifications
The Entry Level Customer Service and Direct Sales Associate works in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. Eminence Marketing Group, Inc. is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base.
Join a company that invests in its employees and truly wants YOU to succeed!
Benefits of the Junior Customer Service Associate Position:
Comprehensive Paid Training by a National Manager
Travel Opportunities
Opportunity For Community and Charity Involvement
Flexible Scheduling
Numerous Advancement Opportunities
Junior Customer Service and Direct Sales Associate Qualifications:
Experience in customer service and associated fields
Ability to adapt to a variety of people
Winning attitude and dedication to ensuring customer satisfaction
Positive attitude and ability to work well within a team environment
Background in Retail or Restaurant
Leadership skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Rep
Customer service advocate job in Palestine, TX
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
Customer Service Rep (08239) - 3913 W Oak St, Palestine, TX 75801, USA
Customer service advocate job in Palestine, TX
At Domino's, we are driven by our Vision and Guiding Principles. They are the road map we follow in making our decisions as individuals and as a company. Team TA-DAH! Mission To embrace our communities by promoting togetherness through integrity, quality product and superior service.
Team TA-DAH! Vision
To be the #1 QSR in our markets and the defined leader for community involvement.
Guiding Principles
• Putting people first.
• Demanding integrity.
• Striving to make every customer a loyal customer.
• Delivering with smart hustle and positive energy.
• Winning by improving results every day
Job Description
Customer Service Representative
It's more fun with us!
No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
It all starts with you
Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling.
Drive your own career
Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.
You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries.
Domino's CSR Responsibilities Include: :
· Demonstrating a friendly, positive attitude and great customer service skills
· Taking orders over the phone and in person
· Dealing with customer concerns
· Cash handling
· Upselling
· Making Domino's high quality pizzas
· Food and portion control
· Hygiene and food safety
· Food preparation
· General cleaning duties
Those are the basics, but here's what else you can expect:
General Job Duties
· Operate all equipment
· Stock ingredients from delivery area to storage, work area, walk-in cooler
· Prepare product
· Receive and process telephone orders
· Take inventory and complete associated paperwork
· Clean equipment and facility approximately daily
Communication Skills
· Ability to comprehend and give correct written instructions
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
· Must be able to make correct monetary change
· Verbal, writing, and telephone skills to take and process orders
· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
· Ability to enter orders using a computer keyboard or touch screen
Work Conditions
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
· Sudden changes in temperature in work area and while outside
· Fumes from food odors
· Exposure to cornmeal dust
· Cramped quarters including walk-in cooler
· Hot surfaces/tools from oven up to 500 degrees or higher
· Sharp edges and moving mechanical parts
Sensing
· Talking and hearing on telephone
· Near and mid-range vision for most in-store tasks
Additional Information
· Depth perception
· Ability to differentiate between hot and cold surfaces
Temperaments
· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
Physical Requirements including, but not limited to the following:
Standing
· Most tasks are performed from a standing position
Walking
· For short distances for short durations
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
· Cases are usually lifted from floor and stacked onto shelves up to 72high
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray
Pushing
· To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push
· Trays may also be pulled
Climbing
· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station
· Toe room is present, but workers are unable to flex their knees while standing at this station
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day
· Forward bending is also present at the front counter and when stocking ingredients
Crouching/Squatting
· Performed occasionally to stock shelves and to clean low areas
Reaching
· Reaching is performed continuously; up, down and forward
Hand Tasks
· Eye-hand coordination is essential; use of hands is continuous during the day
· Frequently activities require use of one or both hands
· Shaping pizza dough requires frequent and forceful use of forearms and wrists
Customer Service Representative - State Farm Agent Team Member
Customer service advocate job in Mineola, TX
Job DescriptionBenefits:
Opportunity for advancement
Paid time off
Training & development
State Farm Insurance Agent located in Mineola, Texas is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Monica Cook, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Hourly pay
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Experience in a variety of computer applications, particularly Windows
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Client Account Specialist - Environmental Lab Services
Customer service advocate job in Kilgore, TX
Full-time Description
Drive Exceptional Client Delivery Across Laboratory and Field Operations
Are you a detail-oriented, solutions-driven professional who excels at coordinating workflows, supporting clients, and ensuring smooth operational delivery? SPL is seeking a highly organized Client Account Specialist - Environmental Lab Services to oversee client projects and ensure timely, accurate, and compliant service delivery in Kilgore, TX. In this role, you will serve as a primary liaison between clients and internal field and laboratory teams-coordinating projects, managing documentation, and supporting mission-critical environmental and measurement workflows.
If you're ready to elevate service performance, build strong client relationships, and support essential environmental operations, this is the opportunity for you!
Please Note:
This is not an IT or software project management position
. This role supports environmental testing, laboratory operations, regulatory-driven deliverables, and client project coordination.
What You'll Do
Serve as the primary point of contact for assigned clients, ensuring timely and professional communication;
Manage client setup in LIMS, CRM, and related systems;
Coordinate sample workflows and deliverables across field teams, laboratory teams, and internal groups;
Review work orders for accuracy and ensure proper project setup and documentation;
Conduct final review and release of reports, invoices, EDDs, and other deliverables;
Deliver accurate, complete client outputs-including supplies, pickups, reports, and data-within required turnaround times (TAT);
Notify clients of results exceeding regulatory limits within one (1) hour of LIMS review;
Ensure alignment with client-specific regulatory programs, analytical methods, and reporting requirements;
Maintain working knowledge of laboratory methods, accreditation requirements, QA/QC standards, and subcontractor capabilities;
Support onboarding, planning meetings, site visits, and laboratory tours;
Communicate project needs, issues, and updates between clients and internal teams;
Assist with shared Client Services activities and provide coverage during peak workloads or absences;
Contribute to process improvement initiatives and internal project teams;
Perform other duties as assigned.
Why You'll Love Working Here
Competitive salary with performance-based advancement opportunities;
Medical, dental, and vision insurance;
Paid parental leave for both parents;
Employee Assistance Program (EAP);
401(k) with company match;
Paid time off + paid holidays;
Monthly cell phone reimbursement.
Requirements
What You'll Bring
Bachelor's degree in science, business, or related field or equivalent combination of education and experience;
3+ years of customer service experience in a technical, environmental, or laboratory setting;
Experience coordinating operational workflows or client projects;
Proficiency in Microsoft Office and Quickbooks;
Strong communication, organization, and problem-solving skills
Proficiency in Microsoft Office; experience with LIMS or CRM systems strongly preferred;
Ability to manage multiple priorities with accuracy and attention to detail.
What this role is not:
An IT, software, or technical project management position;
A systems implementation or Agile/Scrum role;
A coding, development, or tech delivery job.
Your Schedule & The Fine Print
Full-time position following a standard Monday-Friday schedule;
Flexibility to work beyond scheduled hours and provide after-hours phone support for urgent client or internal situations as required;
Must be able to travel locally for client visits, meetings, or training activities, as needed.
Our Commitment to Diversity & Inclusion
At SPL, we believe that a diverse team is a strong team. We are proud to be an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We are also committed to providing reasonable accommodations to applicants and employees with disabilities or for sincerely held religious beliefs, in accordance with applicable laws. If you need assistance or an accommodation during the application process, please let us know.
Visa Sponsorship
At this time, SPL is not able to offer visa sponsorship for this position. We sincerely appreciate your interest and understanding, and we encourage you to explore other opportunities with us that may be a fit in the future.
Customer Service Representative - State Farm Agent Team Member
Customer service advocate job in Longview, TX
Job DescriptionBenefits:
Licensing Paid
Hourly Plus Commission
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative - State Farm Agent Team Member
Customer service advocate job in Gilmer, TX
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Paul Herndon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Recreation Reservation Specialist
Customer service advocate job in Longview, TX
Manages and coordinates all reservations and scheduling related to the City's recreation facilities, athletic fields, pavilions, parks and special events; provides clerical and administrative support to the department; ensures the accurate processing of facility reservations; assists the public with program and rental inquiries; helps maintain efficient and organized facility operations; and performs other related duties as required.
Examples of Duties
* Coordinates and processes reservations for recreation centers, athletic fields, pavilions, parks and special event spaces.
* Maintains and updates facility reservation calendars and databases to ensure scheduling accuracy and prevent conflicts.
* Prepares and issues permits, contracts, invoices and other related reservation documentation.
* Responds to public inquiries regarding facility availability, rental policies, recreation programs and event scheduling.
* Provides exceptional customer service to residents, organizations and event planners.
* Assists in addressing and resolving customer concerns, scheduling conflicts or complaints.
* Performs clerical tasks such as data entry, filing, recordkeeping, answering the phones and report generation related to facility reservations and departmental operations.
* Compiles and reconciles reservation revenues; prepares daily deposits and monitors income reports.
* Coordinates billing, invoicing, and payment tracking for facility rentals and special events.
* Assists in planning, organizing and implementing special events and recreation activities hosted by the City.
* Coordinates with maintenance and recreation staff to ensure facilities are properly prepared and equipped for scheduled activities, tournaments or events.
* Monitors facility conditions and reports maintenance or custodial needs to appropriate staff.
* Assists in ensuring recreation facilities, parks and equipment are safe, clean and ready for public use.
* May perform light custodial or setup tasks such as arranging tables, chairs or sports equipment, as needed for events.
* Coordinates the purchase of office and program supplies; monitors and maintains inventory levels for reservation operations.
* Provides support in training or coordinating the work of part-time or seasonal staff assisting with facility operations and events.
* Attends departmental meetings and training as required.
* Performs other related duties as assigned or required.
Minimum Requirements
Education and Experience:
High School Diploma or equivalent, and two years' experience in office administration, customer service or facility scheduling is required OR an equivalent combination of education and experience. Associate's degree in recreation administration, business or a related field is preferred.
Required Licenses or Certifications:
* First Aid/CPR and National Incident Management System (NIMS) ISC Certifications are required within one year of employment.
* Must possess a valid Texas Driver's License.
Physical Demands/Work Environment
* Work is performed in and around municipal recreation facilities.
* Subject to sitting, standing, walking, bending, reaching, kneeling, crouching, crawling, climbing ladders, and lifting of objects up to 50 pounds.
* Exposure to variable weather conditions, water, machinery with moving parts, hazardous chemicals, and infectious diseases, blood borne pathogens, bodily fluids, and potentially irate members of the public is involved.
All full-time employees receive: 15 vacation days 11 paid holidays 15 sick days Retirement Plan (Texas Municipal Retirement System) with a two to one match Paid Health/Dental/Life Insurance Cafeteria Plan Emergency Leave Longevity Pay Free employee health clinic Tuition reimbursement
Employer City of Longview
Address 302 W Cotton St.
Longview, Texas, 75601
Phone ************
Website *********************************
Customer Support Representative (iClassPro)
Customer service advocate job in Longview, TX
Who are we?
iClassPro is the world's leading class management software solution for children's activity centers. Our goal is to solve the dilemma most every business owner in the industry experiences - how to spend less time running a gym, swim, dance or cheer business and get back to coaching, teaching and supporting their mission. Today, we're proud to serve thousands of these businesses around the world with quality-driven software that helps them operate more efficiently, earn more revenue and drive future success. Also, we have made the prestigious Inc. 5000 list of fastest-growing private companies in 2023, 2024, and 2025.
We distinguish ourselves through our Core Values. More than just words, they are the essential parts of our character that constantly take iClassPro to the next level. Do you have the qualities that it takes to work at iClassPro?
Commitment to Excellence
Commitment to Customer Service
Solutions Focused
A Spirit of Teamwork and Collaboration
Taking Ownership
What will you be doing in the role?
Responding to customer inquiries via phone calls, emails, and live chats
Providing exceptional customer service by promptly addressing customer concerns and resolving issues
Assisting customers with product navigation, troubleshooting, and problem-solving
Collaborating with other team members and departments to resolve complex customer issues
Documenting customer interactions and maintaining accurate records
Who are we looking for?
Passion for providing excellent customer service
Someone who thrives in a fast-paced environment
Two years prior experience in customer support
Excellent communication skills, both written and verbal
Strong technical problem-solving abilities
Ability to remain calm and professional in challenging situations
Attention to detail and strong organizational skills
Experience with help desk software or CRM systems is a plus
Ability to work flexible hours including evenings and Saturdays
What does iClassPro offer?
An amazing work culture that provides growth for our people
Wonderful Paid Time Off for your life balance
Excellent variety of health benefits for your well being
Paid life insurance policy
401(k) match
Company events that we provide for our staff to enjoy
iClassPro strives to place people into jobs that align with their strengths. One of the tools we use is Culture Index. The survey typically takes less than 15 minutes and provides very valuable insights.
To be considered, all applicants will need to take the Culture Index Survey during the application process. If you wish to proactively take the assessment, please visit Culture Index once you have submitted the application.
iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for Any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position.
E-Verify is used to verify authorization to work in the U.S.
Sales Representative / Customer Service
Customer service advocate job in Longview, TX
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Fluency in English is a must, fluency in Spanish is highly desirable.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Customer Service and Direct Sales Associate - PAID TRAINING
Customer service advocate job in Longview, TX
We provide a positive work environment in which to develop both professionally. We provide opportunity for advancement based upon an outgoing training program coupled with a strong work ethic. We represent our clients with professionalism, honesty, and integrity to ensure that we bring them quality, long lasting customers. Lastly, our goal is to MAKE THE DAY with everyone we come across, co-workers, customers and clients.
Job Description
If you have great people skills and enjoy working with the public, we want to meet you!
Eminence Marketing Group, Inc. is seeking a full-time Junior Customer Service and Direct Sales Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the telecommunications, technology and renewable energy campaign.
Servicing technology, telecom and energy giants with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.
The Goals Are Simple
:
every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!
The Challenge
:
We are continuously expanding the client base as well as the number of territories covered on a National scale. These growing retail marketing campaigns are in need of customer service professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques.
Qualifications
The Entry Level Customer Service and Direct Sales Associate works in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. Eminence Marketing Group, Inc. is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base.
Join a company that invests in its employees and truly wants YOU to succeed!
Benefits of the Junior Customer Service Associate Position:
Comprehensive Paid Training by a National Manager
Travel Opportunities
Opportunity For Community and Charity Involvement
Flexible Scheduling
Numerous Advancement Opportunities
Junior Customer Service and Direct Sales Associate Qualifications:
Experience in customer service and associated fields
Ability to adapt to a variety of people
Winning attitude and dedication to ensuring customer satisfaction
Positive attitude and ability to work well within a team environment
Background in Retail or Restaurant
Leadership skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Rep(06833) - 1926 Crockett Rd, Palestine, Tx 75801
Customer service advocate job in Palestine, TX
At Domino's, we are driven by our Vision and Guiding Principles. They are the road map we follow in making our decisions as individuals and as a company. Team TADAH! Mission To embrace our communities by promoting togetherness through integrity, quality product and superior service.
Team TADAH! Vision
To be the #1 QSR in our markets and the defined leader for community involvement.
Guiding Principles
• Putting people first.
• Demanding integrity.
• Striving to make every customer a loyal customer.
• Delivering with smart hustle and positive energy.
• Winning by improving results every day
Job Description
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
As part of our crew, your responsibilities will include:
Operating all equipment.
Stocking ingredients from delivery area to storage, work area, walk-in cooler.
Preparing products
Receiving and processing telephone orders.
Taking inventory and completing associated paperwork.
Cleaning equipment and facility approximately daily.
We offer flexible scheduling and competitive wages for all team members.
Domino's is an equal opportunity employer.
Requirements
Must be 16 years of age or older
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Must be available nights and weekends
Company Information
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Rep
Customer service advocate job in Jacksonville, TX
We are looking to add a customer service rep to our food service department. Pay - $15-$16 (weekly pay) Schedule - Rotates - 7am - 2:30pm & 10am - 6pm - Every other weekend. Responsibilities: - Provide nutritional care to patients by assisting in menu selection
- Providing patient meal delivery and patient set-up with direct patient contact.
- Receive and process phone orders.
- Identifying patients who have not ordered meals with the assistance of the tray tracking system.
- Make meal rounds and collect survey information.
- Attends work and shows for scheduled shift on time with satisfactory regularity.
- Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
Requirements:
- Must have customer service experience.
- Must be familiar with EXCEL
- Must be able to pass a background check and drug screen.
Apply today! RESUME REQUIRED
Kyleigh, AWG ************