Customer service advocate jobs in Vineland, NJ - 1,443 jobs
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Sr Customer Service Representative
Americold Logistics, LLC 4.7
Customer service advocate job in Vineland, NJ
Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve CustomerService Representative, CustomerService, Representative, Manufacturing, Retail
$33k-39k yearly est. 2d ago
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Customer Support Specialist
Garfield Refining 3.8
Customer service advocate job in Philadelphia, PA
Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a Customer Support Specialist.
In this role, you'll learn our business from the ground up, gaining hands-on experience across customerservice, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, CustomerService, or Business Administration-this is a great place to start.
What You'll Be Doing:
Opening and processing daily shipments efficiently and accurately
Entering and maintaining accurate customer data into our software systems
Maintain a positive and professional attitude toward customers
Answering phone calls and directing them to the appropriate team members
Delivering excellent customerservice and communication at every touchpoint
Escalating complex or urgent issues to management as needed
Supporting other departments and projects as assigned
You might be a great fit if you have:
At least 1 year of experience in a professional environment
Associate's or Bachelor's degree preferred (but not required-we provide thorough training)
A quick and adaptable learning style
Proficiency in Microsoft Office, particularly Excel
Strong organizational skills and sharp attention to detail
A passion for helping people and providing excellent service
A dependable work ethic and collaborative mindset
Why Join Our Team?
Benefits and Perks may include:
Competitive salary
Subsidized medical, dental and vision plans for employees and their family members.
401(k) with employer contributions
Paid Time Off
We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.
$44k-62k yearly est. 5d ago
Customer Service Admin
Agilent Technologies, Inc. 4.8
Customer service advocate job in Wilmington, DE
Handle a high volume of phone calls, chats, and emails in a Call Center environment. Solve problems of limited scope and complexity, taking ownership of customer issues and resolutions. Place phone and written customer orders. Grow and maintain custo CustomerService, Service, Manufacturing, Retail, Customer
$32k-38k yearly est. 3d ago
Multi-family Rep Philly
Brainworks 4.0
Customer service advocate job in Philadelphia, PA
Outside Sales Representative - Multifamily & Builder Channel (Philadelphia Region) Location: Philadelphia, King of Prussia, Bryn Mawr, West Chester, Media, Conshohocken, Cherry Hill, Moorestown, Camden About the Role: Our client is seeking a dynamic Outside Sales Representative to spearhead growth in the Philadelphia region. This role focuses on selling interior building products and supplies directly to multi-family builders and developers, offering a highly customizable experience for large-scale projects.
Key Responsibilities:
Develop and manage relationships with regional builders, developers, and GCs.
Sell a curated portfolio of products including cabinetry, countertops, millwork, tile, and fixtures.
Execute a consultative sales approach for mid-market, high-velocity projects-think apartment complexes and condos.
Identify new business opportunities and drive revenue growth in a competitive market.
Ideal Candidate Profile:
4+ years of outside sales experience in building materials or related sectors.
Direct experience selling to builders/developers (not wholesalers or supply houses).
Familiarity with multi-family construction and ability to manage complex, design-forward projects.
Background with cabinetry or similar interior products strongly preferred.
Why This Role?
Join a company that's redefining builder partnerships with customized solutions and exceptional service. Competitive pay, benefits, and career advancement opportunities await.
Ready to Apply? If you thrive in a fast-paced, relationship-driven environment and want to make an impact in the multi-family builder market, we'd love to connect.
BrainWorks is a leading executive search firm that excels in delivering top-tier talent to drive sales and marketing success. Our Sales & Marketing Practice specializes in identifying high-performing professionals who can elevate your business outcomes.
From mid-level managers to C-suite executives, we partner with clients across industries to place leaders in key roles, including sales, marketing, business development, and product management.
BrainWorks prides itself on quality, speed, and results, powered by our proven process refined over 30 years. Partnering with BrainWorks means gaining a trusted ally who is passionate about your success. Visit us at brainworksinc.com.
#LI-AG1
#LI-Remote
$33k-53k yearly est. 6d ago
Customer Service Associate
CK Hutchison Holdings Limited
Customer service advocate job in Philadelphia, PA
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Job Title: CustomerService Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our CustomerService Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time CustomerService Associates.
What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
Bundled health plans such as medical, Rx, dental and vision
Company-paid life insurance for extra protection and peace of mind
Programs to stop smoking, diabetes management coaching, and on demand care options.
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Paid time off from work for leisure or other hobbies.
A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
163 Franklin Mills Boulevard, Philadelphia, PA 19154
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$25k-34k yearly est. 6d ago
Client Service Representative
Corporation Service Co (AKA: CSC
Customer service advocate job in Wilmington, DE
Title: Client Service Representative
Working Hours: Monday to Friday, Standard Hours
Hybrid Work Model
Are you passionate about delivering excellent customerservice?
We are too!
We are currently hiring a Client Service Representative to support our global clients in a professional business-to-business (B2B) environment in the technology and internet/web services industry. In this role, you will act as the primary point of contact for clients who require assistance with CSC's internet products and services. You will play a key role in delivering exceptional client service by resolving inquiries, troubleshooting issues and providing clear guidance. You'll work directly with enterprise B2B clients and will partner with our internal teams at CSC to provide support that will ensure our client's domain portfolios and digital assets are secure.
If you've worked in the retail, hospitality & tourism, patient services or restaurant industries, you know what it takes to keep clients happy and satisfied while working in a fast-paced, high-volume environment. Our service professionals are empowered to solve client inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service.
We're a company of helpful people teaming up to make a difference in global business and our local communities. We are passionate about service excellence, giving back to the community, and devoted to continuous improvement, CSC is the business behind business. What does that mean? Learn more about DBS by visiting cscdbs.com. While on that site, navigate to the Customer Tab or the Customer Testimonials section where you will learn about who our clients are and what they have to say about us!
Additionally, our positions come with CSC's competitive benefits and incentives.
Some of the tasks you will be responsible for:
* Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and digital assets to help protect and secure our clients' global internet brands.
* Client Relationships: Build and maintain client relationships by understanding the unique needs of each client.
* Issue Resolution: Troubleshoot and resolve customer order requests and enquiries related to domain names, DNS, digital certificates, digital brand management, billing inquiries, and technical problems. Ensure timely and efficient resolutions to maintain customer satisfaction.
* Escalation Management: Identify and escalate unresolved or complex issues to the appropriate teams, ensuring follow-up and resolution in a timely manner.
* Product Knowledge: Be a trusted partner for your clients by developing and maintaining and in-depth understanding of our services, and to communicate industry changes. and new product offerings.
* Team Collaboration: Assist other teams within DBS with client brand launches and projects, problem-solving, and troubleshooting as needed.
* Performance: Understand and strive to meet or exceed metrics that are designed to help us achieve our industry leading client service support as evidenced by our world-class Net Promoter Score (NPS) results.
What technical skills, experience, and qualifications do you need?
* Experience working in a customer-centric environment, industry and/or role
* Effective written and verbal communication skills
* Ability to think critically and be solution oriented
* Strong Microsoft Office skills including MS Excel, Word, and Outlook
* Ability to learn, adapt to, and discuss new technology
* Tenacity and agility to balance varying priorities and inquiries from internal and external customers
* Ability to work independently, as well as on a team
* Proven organizational skills with the ability to prioritize work under pressure in a fast-paced environment
* Previous experience of producing quality results with high attention to detail
* Ability to be direct, open, and honest when communicating with clients and co-workers
* Bilingual skills are a plus
What You Can Expect from Us
Our business is exciting, ever-changing, and highly focused on creating the best client experience. If this sounds like the right fit for you, read on to learn more about how we support our employees as they transition into Digital Brand Services:
* Professional, engaging, and comprehensive training to introduce our business and the industry, supplemented with on-the-job training
* An on-team mentor to provide additional day to day support during your onboarding
* Collaborative team environment
* Supportive leaders committed to your professional development and growth
* Complimentary access to Open Sesame, monthly job-related recurrent training, and more
* Flexibility for our employees by offering a hybrid work schedule
* A clear vision, mission and values centered around our promise to provide world class service to our clients
#LI-CS1
#INDP
$31k-50k yearly est. 6d ago
Route Service Representative (4-Day Workweek)
Cintas 4.4
Customer service advocate job in Philadelphia, PA
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products.
Our Route Service Sales Representatives enjoy:
- Comprehensive 10-week training program
- Solid base salary and commission potential after being assigned a route
- Majority work a 4-Day workweek
- Majority work no nights or weekends
- Monthly/Quarterly performance bonuses & incentives
Key Responsibilities Include:
- You are the face of Cintas to our customers and must work to build rapport with key decision makers
- Ensure quality standards, and proactively solve customer concerns.
- Grow our existing customer base by upselling and cross-selling additional products and services
- Negotiating service agreement renewals and control inventory while working professionally and safely
- Comply with driving and vehicle regulations.
**Skills/Qualifications**
Required
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
+ Have an active driver's license
+ Be at least 21 years of age
+ Obtain a DOT medical certification
+ Provide documentation regarding their previous employment
All successful candidates will also possess:
+ The ability to meet the physical requirements of the position
+ A High School diploma, GED or Military Service
+ The ability to demonstrate a strong customerservice orientation
+ Self-motivation and the drive to work in an environment that relies on teamwork to meet goals
+ A positive attitude, along with ambition, organization and service spirit
This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.
**Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** SSR
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
\#INDT2
Information (Default Section)
Title Permanent Part-Time Enrollment Services Associate - Advisement Overview
Camden County College (CCC) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution.
As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development.
Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work.
Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance.
Location Blackwood Campus Department Strategic Enrollment Days and Hours See Special Instructions Requisition Number Position Goals
POSITION GOALS
* The Enrollment Services Associate - Advisement will report directly to the Director of Academic Advisement and will promote a positive and successful learning environment for students and campus visitors in an effort to increase student retention, success and completion. As the first point of contact for the Student Services Center, the position will leverage a holistic approach in assisting students with resource referrals, campus policy interpretation, enrollment steps, appointment scheduling and service use, and general campus navigation.
* The Enrollment Services Associate - Advisement will remain consistent with Camden County College's acknowledgement of the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community's traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, in our workplaces and society.
Job Description
ESSENTIAL FUNCTIONS
Provide coverage for the Student Services Center Information Desk, working independently, and using professional judgment to respond to a variety of customerservice requests in a friendly manner.
Connect students to appropriate academic and student service resources to support student success.
Complete Back-on-Track (BOT) administrative and financial tasks in support of the BOT Program Manager.
Support students with scheduling and adjusting Student Service Center related appointments and vet student records in advance to ensure compliance with meeting requirements.
Provide in person and virtual appointment scheduling support for all services within the Student Services Center and adjacent offices within QLess Tempo.
Coordinator virtual advising sessions in support of Professional Advisors and Director.
Convey college policy clearly and effectively.
Assist students virtually by responding to the advisement department email and providing comprehensive phone assistance to all callers.
Participate in ongoing professional development and training.
Provide services at all three college locations, both in-person and virtually.
Follow all college policies, procedures and processes.
Participate in committees, activities, and events as assigned.
Comply with all safety, fire, and smoking regulations.
Complete all mandatory compliance and safety training as scheduled by Human Resources.
Perform all other duties as assigned.
Minimum Qualifications
MINIMUM QUALIFICATIONS
Associate's degree or equivalent credits required.
Minimum 1 year of customerservice experience required; Community College experience preferred.
Excellent customerservice skills, including, but not limited to friendliness, courteousness, thoroughness and flexibility.
Demonstrated ability to work effectively with a diverse population.
Demonstrate strong communication, interpersonal, leadership, facilitation, and training skills
Ability to work as a part of a cross-functional team in an innovative environment, and independently as needed.
Excellent computer skills, including but not limited to: Microsoft Office Suite, LMS, Self Service, Early Alert Systems, Video Conferencing and others as needed.
Ability to plan and prioritize multiple tasks.
Demonstrated commitment to professional development and improvement.
Valid driver's license, insurance and access to private vehicle required.
Benefits Special Instructions for Applicants
Standard working hours are AY: Monday to Thursday 10:00 a.m. - 4:00 p.m., Friday 9:00 a.m. - 3:00 p.m.; Summer: Monday to Thursday 10:00 a.m. - 4:00 p.m., Friday 9:00 a.m. - 3:00 p.m.
Published Salary Range $20.00 Job Open Date 01/16/2026 Job Close Date Open Until Filled Yes Job Category Administrative/Staff Application Types Accepted Main App - Applicant
Supplemental Questions
$20 hourly 6d ago
Plasma Center Specialist/Phlebotomist
B Positive National Blood Services LLC 3.1
Customer service advocate job in Narberth, PA
The Plasma Center Specialist will operate under the direct supervision of the Center Manager and more generally under the Medical/Laboratory Director, and at times will take instruction from the Quality Assurance Manager and Physician Substitute on site. The Plasma Center Specialist ensures donor suitability, product integrity and the continued good health of donors through the compliance with Food and Drug Administration (FDA) regulations, state regulations, and the Standard Operating Procedure (SOP) Manual guidelines and any other applicable regulatory standards.
Essential Duties and Responsibilities (the following list is intended to be a guideline. Other duties and responsibilities may be assigned): Duties to include but not limited to:
Greet and register donors
Administer health history questionnaire to donors
Assess and record donor weight and vitals
Ensure facility and equipment are clean and maintained according to regulations
Set up, operate, and maintain instruments used for donor qualification and donation, as well as for the processing and storage of donor samples and products. Perform and document Quality Control and routine maintenance, and report any equipment issues as required
Communicate delays and other issues to center management, nurse and/or other necessary parties
Assess supply inventory; order and restock, as needed
Document activities and issues
Answer donor inquiries
Read, write, and understand the English language
Document operational and maintenance activities when necessary
Quarantine and discard unacceptable samples and products
Pack, label and ship samples and products to meet suppliers' requirements
Store products in and maintain organization of large, walk-in, sub-zero freezer
Prepare site and perform phlebotomy
Attend to donor's needs, including donor reactions
Promote customer satisfaction through appropriate interaction and responsiveness to customer needs
Report all unsafe situations or conditions to supervisor
Available to travel up to 25 miles to other facility(ies) for training or assisting other center's staffing needs
Other duties, as assigned
Requirements
Education and Experience:
High school diploma or the equivalent (must show proof).
Previous experience or education in a health-related field helpful.
Phlebotomy certification preferred.
Required Skills/Abilities:
Must be able to operate accurately the following equipment:
Computer (basic skills includes typing, following prompts on monitor, using mouse, saving information etc.)
Nexsys PCS
Hematastat II
Refractometer
Safepette
Spot Vitals Signs monitor (Blood Pressure/Pulse & Thermometer)
Memory Monitoring Thermometer
Relative Humidity Monitor
Scale
Stadiometer
Freezer
Sealer
Centrifuge
Thermometer
Tachometer
Stop watch
Physical Requirements:
Read computer screens, procedure manuals and other documents.
Hear doorbells, alarms, telephone, and other mechanical devices.
Work confidently while being observed during frequent quality inspections.
Work in walk in - Sub zero freezer(s)
Ability to lift, pull, tug up to 50 pounds to stock supplies and/or move or support donors
Regularly required to use hands and fingers, to handle & feel objects, tools and controls; reach with hands and arms.
Vision abilities required by this job, including close vision
Required to stand for extended intervals, walk, climb and balance; stoop, kneel and crouch.
Physical ability to operate equipment used on donor floor areas that may require repetitive motion and manual dexterity.
Ability to read while standing or sitting in front of a computer for short periods of time.
Must wear personal protective equipment (PPE) required such as eyewear, lab coats, and gloves
B Positive Plasma Offers:
Competitive Wages
Flexible scheduling
Positive Work Environment
Paid training opportunities
Comprehensive Medical and Dental Benefits
Paid Time Off
401(K)
$32k-47k yearly est. 5d ago
Customer Acquisition and Marketing Platforms, Enablement Services - Product, Executive Director
JPMC
Customer service advocate job in Wilmington, DE
Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Director within the Customer Acquisition and Marketing Platforms (CAMP) Team, you will lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. The Applicant Services Executive Director will play a pivotal role in enhancing the applicant experience by providing innovative design, comprehensive support and guidance throughout the applicant process for all of CAMP. This position requires a strategic thinker with strong collaborative skills to drive initiatives, navigate industry changes, and maintain a competitive edge in the market.
Job responsibilities
Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
Owns product performance and is accountable for investing in enhancements to achieve business objectives
Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
Lead the modernization, growth, and maintenance of applicant services strategies, ensuring alignment with organizational standards and priorities.
Establish strong relationships with partners and providers to ensure seamless applicant experiences and represent applicant services in interactions with local regulators.
Coordinate across Operations, Client Service, and Technology to align service development with overall market strategy, while partnering with Compliance to adhere to regulatory frameworks.
Maintain a strong focus on risk and controls, ensuring issues are identified, escalated, and managed effectively and transparently.
Plan and deliver innovative information to applicants efficiently in various formats, contributing to documentation related to applicant services.
Demonstrate principled leadership in aspects of culture and conduct, articulating the organization's competitive proposition and key differentiators.
Required qualifications, capabilities, and skills
8+ years of experience or equivalent expertise delivering products, projects, or technology applications
Extensive knowledge of the product development life cycle, technical design, and data analytics
Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Experience driving change within organizations and managing stakeholders across multiple functions
Possess a comprehensive knowledge of the applicant lifecycle and solid understanding of business processes and risk controls.
In-depth understanding of market participants, client requirements, and market practices, demonstrated through established relationships and previous achievements.
Proven track record in delivering and managing change effectively, with strong analytical, problem-solving, and process re-engineering skills.
Exceptional communication and presentation skills, with the ability to convey clear, concise messages and leverage the broader organization to achieve objectives.
Excellent organizational and time management skills, with the ability to manage and prioritize multiple tasks across different time horizons while meeting deadlines.
Proven ability to manage teams both directly and through dotted-line relationships, as well as across support areas to achieve overall objectives, with a strong understanding of the regulatory environment and its impact on applicant services.
Preferred qualifications, capabilities, and skills
Recognized thought leader within a related field
Candidate should be a significant market participant and able to represent clients in discussions and seminars
A confident executive who engages effectively with all levels, secures support for initiatives, and communicates market developments engagingly
Capable of managing diverse activities over time, with strong prioritization skills
$44k-92k yearly est. Auto-Apply 60d+ ago
Customer Retention Specialist - State Farm Agent Team Member
Albert Reyes-State Farm Agent
Customer service advocate job in Philadelphia, PA
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Customer Retention Specialist Sales & Service Focus
Albert Reyes State Farm Agency
Job Type: Full-Time (In-Office)
Compensation: Base Salary + Commission + Performance Bonuses
Retain. Cross-Sell. Grow the Book.
Albert Reyes State Farm Agency is seeking a Customer Retention Specialist who is service-driven, relationship-focused, and motivated by results. This role is perfect for someone who can deliver exceptional customer care while confidently identifying in-book sales opportunities that strengthen protection and drive agency growth.
Youll work with existing customers to renew policies, resolve concerns, and improve retentionwhile also recommending additional products when it truly benefits the customer. If you enjoy building trust, following up consistently, and turning service conversations into long-term loyalty and sales, we want to meet you.
Full licensing is required. Candidates must hold Property & Casualty and Life & Health licenses. If not fully licensed, candidates must obtain their Property & Casualty license prior to their Day 1 start date. We provide support and guidance to help you complete the licensing process.
Bilingual Spanish is a bonus, but not required.
What Youll Do
Proactively contact existing customers to support renewals and strengthen relationships
Conduct policy reviews and identify coverage gaps or opportunities to improve protection
Cross-sell and upsell additional products using a needs-based approach
Assist with policy updates, billing questions, endorsements, and account changes
Resolve customer concerns with empathy, urgency, and professionalism
Maintain accurate documentation of customer interactions and follow-up activity
Collaborate with team members to meet retention, outreach, and growth goals
What Were Looking For
Strong relationship-building skills with a service-first mindset
Ability to confidently pivot from service to sales and ask for the business
Excellent communication, listening, and problem-solving skills
Organized, detail-oriented, and consistent with follow-up
Comfortable working in a fast-paced, goal-driven environment
Prior experience in customerservice, account management, or insurance preferred
Full licensing required: Property & Casualty and Life & Health
If not fully licensed, candidate must obtain Property & Casualty prior to Day 1 start date (support provided)
Bilingual Spanish is a plus (not required)
What We Offer
Base salary plus commission and performance bonuses
Licensing support and guidance to help you meet requirements
Ongoing training, coaching, and professional development
A results-driven culture that rewards performance and consistency
Long-term career growth opportunities within the agency
Ready to Grow Your Career in Insurance?
If youre motivated by relationships, energized by goals, and ready to turn retention into revenue through meaningful customer conversations, wed love to hear from you.
Apply today to join Albert Reyes State Farm Agency.
$29k-41k yearly est. 4d ago
Airport Customer Service Agent
GAT 3.8
Customer service advocate job in Philadelphia, PA
As a customerservice agent you are the first impression of a passengers airport experience. CustomerService positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$24k-31k yearly est. 25d ago
Customer Relations Specialist
Spectrum Control 4.1
Customer service advocate job in Philadelphia, PA
At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend. We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first!
Position Summary: The Customer Relations Specialist serves as a primary point of contact for customers, supporting strong, responsive relationships across the order lifecycle. This role coordinates closely with Sales, Operations, Engineering, and internal stakeholders to process customer information, address inquiries, and facilitate timely, accurate communication. The Customer Relations Specialist helps ensure customer requirements are clearly understood and met, supporting on-time delivery, quality expectations, and overall customer satisfaction within a regulated, high-reliability manufacturing environment.
ESSENTIAL FUNCTIONS
Serve as a primary customer point of contact, processing customer requests and inquiries related to pricing, delivery, order status, expedites, and customer surveys.
Prepare and communicate quotations, including pricing and delivery lead times, working with Sales, Operations, and Engineering as needed.
Administer customer purchase orders by reviewing, accepting, and entering orders; performing purchase order reviews; issuing order acknowledgements; and processing change notices for new or existing parts.
Validate customer requirements through design verification and cross-referencing, coordinating with Engineering to resolve requirements, clarify exceptions, or support special requests.
Process return material authorizations (RMAs), validate returned materials, issue customer credits, and enter replacement or rework orders as required.
Monitor and manage open order reports to support on-time delivery; proactively notify customers of changes to committed delivery schedules.
Follow up on quotations to secure orders and document reasons for lost business.
Obtain pricing approvals in accordance with established guidelines and authorization levels.
Coordinate delivery lead times and recommend adjustments to pricing or lead times based on production capacity and customer needs.
Complete purchase order reviews in compliance with ITAR, FAR, and DFARS flow-down requirements, including review of end-user statements where applicable.
Manage customer portals and maintain accurate, up-to-date customer order information.
Administer channel stock rotation through quarterly reviews.
Manage inactive, obsolete, and retired part number quotations.
Review and interpret customer terms and conditions, escalating concerns as appropriate.
Resolve customer issues through cross-functional collaboration with Sales, Engineering, Operations, Accounting, and Quality.
Respond to customer requests for order documentation, including order acknowledgements, shipment tracking, certificates of conformance (CoC), and invoices.
Verify customer freight and shipping requirements to ensure compliance with customer and company logistics expectations.
REQUIRED QUALIFICATIONS
Associate degree.
Three (3) to five (5) years of experience in customerservice, inside sales, or a related customer-facing role within a manufacturing or technical environment.
Or an equivalent combination of education and relevant experience.
DESIRED QUALIFICATIONS
Proficiency with ERP/MRP systems, CRM platforms, and related business tools.
Strong working knowledge of Microsoft Office applications (Outlook, Word, Excel) and web-based systems.
Ability to read and interpret company procedures, technical documentation, and customer requirements.
Effective written and verbal communication skills, with the ability to interact professionally with customers, distributors, vendors, and internal teams.
Ability to perform basic mathematical calculations, including percentages, discounts, proportions, and simple algebraic concepts.
Strong reasoning and problem-solving skills, with the ability to manage multiple variables in a fast-paced, regulated environment.
Ability to interpret and follow instructions provided verbally, in writing, electronically, or via diagrams and schedules.
WORK ENVIRONMENT
On-site role within a manufacturing environment, supporting cross-functional teams in a regulated aerospace/defense setting.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Third-Party Recruiters
Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact ************************************.
$33k-54k yearly est. Auto-Apply 25d ago
Customer Relations Specialist (CRS)
SMS Group of Companies 4.1
Customer service advocate job in Mount Laurel, NJ
Job DescriptionCustomer Relations Specialist (CRS) is based in our current office in Mount Laurel, but this office is expected to move to Burlington, NJ in the spring. : Our company is a leading provider of specialized engineering and
environmental services, helping clients across various industries achieve their goals through
innovative solutions and exceptional customer support.
Job Summary:As a Customer Relations Specialist (CRS), you will be responsible for delivering
exceptional customerservice and support, serving as the primary point of contact for our valued
clients. Your role will involve handling inquiries, resolving issues, and fostering strong
relationships to ensure a positive customer experience.
Key Responsibilities:
- Provide prompt and courteous responses to customer inquiries and concerns via phone, email,
and other communication channels
- Accurately document customer interactions and maintain detailed records in our customer
relationship management (CRM) system
- Collaborate with cross-functional teams to address customer needs and provide timely
resolutions
- Identify opportunities to enhance the customer experience and recommend process
improvements
- Participate in ongoing training and development to stay informed of industry trends and best
practices in customer relations
Qualifications:
- Minimum 2 years of experience as a Call Center Representative, Customer Relations Specialist,
or in a similar customer-facing role
- Excellent communication and interpersonal skills, with the ability to effectively interact with
customers from diverse backgrounds
- Strong problem-solving and critical thinking skills to identify and resolve customer issues
- Proficiency in using customer relationship management (CRM) software and other relevant
technology
- Demonstrated commitment to providing exceptional customerservice and a positive customer
experience
Working Conditions:
This is an office-based role with minimal physical demands. The work environment is
comfortable and well-equipped, and the schedule is primarily Monday through Friday, with
occasional flexibility as needed to support our clients.
Compensation and Benefits:
The target pay rate for this position is $20 per hour. We offer a comprehensive benefits package,
including health insurance, retirement savings plans, paid time off, and opportunities for
professional development.
Equal Opportunity Employer
Our company is an equal opportunity employer, committed to creating a diverse and inclusive
work environment. We welcome applicants from all backgrounds and do not discriminate on the
basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any
other protected characteristic.
$20 hourly 4d ago
Representative, Administration Center - Overnight Shift (Philadelphia, PA, US)
American Airlines 4.5
Customer service advocate job in Philadelphia, PA
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
* This job is a member of the Workforce Administration Team within the Technical Operations Division.
* Responsible for providing administrative support for Tech Ops represented team members and its leadership group.
* Collaborating with a cohesive group in a busy office setting, ensuring the success of the Workforce Administration team.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
* Prepare and maintain various department reports, including weekly headcount reports and daily manning.
* Responsible for all aspects of payroll using Workbrain payroll system; including time coding and shift schedules.
* Proffer and process overtime, field trips, and shift swaps according to the rules and limitation of the collective bargaining agreement and the Workbrain system.
* Process vacation changes according to leadership directions, the guidelines outlined in the contract agreements and the Workbrain system.
* Providing excellent service to our internal customers; including phone, email, and walk-in inquiries.
* Greets and directs team members and external visitors.
* Maintains office supply inventory and initiates department supply orders when necessary.
* Submits transactions for computer and system accesses.
* Sort, track and file data and correspondence
* Process time-sensitive requests
* Efficiently and effectively communicate to high levels leadership to address operational inquires
* Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display area (SIDA), if applicable
* Must be able to secure appropriate airport authority and/or US customs security badges, if applicable
* May be required to work shifts, nights, weekends and holidays
* Must be willing to travel as required for professional development
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* High School diploma or GED equivalent
* Prior administrative experience
* Prior experience with Microsoft Office software including Word, Excel, PowerPoint etc.
Preferred Qualifications- Education & Prior Job Experience
* Minimum of 1 year experience in an office setting
* Associate's degree or equivalent work experience
Skills, Licenses & Certifications
* Knowledge of the applicable workforce collective bargaining agreements (IAM/ TWU)
* Broad understanding of Workbrain or other time and attendance applications
* Ability to prepare correspondence and format reports
* Ability to maintain confidentiality with team member files, payroll data and personal information
* Ability to prioritize and organize work functions effectively
* Ability to exercise good judgement and work under time constraints with professionalism, efficiency, patience and tact
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
* Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$28k-33k yearly est. 10d ago
HR Service Center Rep II Benefits Administrator (Full-Time) Thomas Jefferson University
Kennedy Medical Group, Practice, PC
Customer service advocate job in Philadelphia, PA
Job Details
HRSC Representative II benefits administrator serves as a point of contact for basic benefit functions. Provides a high level of service and responds to employee inquiries within a timely manner to ensure a positive employee relations experience.
Job Description
ESSENTIAL FUNCTIONS:
Runs the daily processes for benefits administration that are not limited to audits, benefits processors, reviewing records that are flagged and processing benefit events when needed.
Reviews complex situation and works with other departments such as HRIT and Benefits for resolution.
Reviews and adjusts if needed arrears balances.
Handles benefits payroll issues when reported during the payroll process.
Reviews and process Medical Evidence of Insurability approvals
Reviews and corrects vendor files
Audits and rectifies dual coverages.
Attends and advises in benefits meetings including Open Enrollment
Responds to HR benefit tickets within a 24 hour timeframe and closure within 3 business days. Escalates tickets as needed.
Contact employees where benefits escalations are needed
Interact with other HRSC customerservice representatives when needed using the HRSC Teams chat.
Communicates with the HRSC Manager for assistance with high level issues and general guidance.
Flexible to deal with issues that arise outside of normal business hours.
Performs special projects and other duties as assigned.
Education and Experience
Must have 3+ years experience running benefits systems
Must be highly organized, detail-oriented, with superior written and verbal skills
Ability to work independently and coordinate with multiple groups
Good judgment and excellent interpersonal and communication skills
Experience with HR topics regarding benefits a plus
Competencies
High level of confidence, integrity, and motivation.
Must be able to multitask and work well under pressure.
Must be proactive, responsive, and resourceful.
Highly flexible and motivated individual with an ability to work independently as well as in a team setting.
Must consistently demonstrate the highest level of professionalism and discretion.
Strong interpersonal skills with ability to interact well with all levels of clients, customers, and internal personnel.
Must be receptive with high regard for customerservice. Excellent computer skills in a Microsoft Windows environment.
Excellent follow up and organizational skills. Good writing and speaking grammar.
Must exhibit a high level of confidentiality.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Thomas Jefferson University
Primary Location Address
1101 Market, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educa tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
For more benefits information, please click here
$29k-38k yearly est. Auto-Apply 2d ago
Call Ctr Specialist Access 24/7
Temple University Health System 4.2
Customer service advocate job in Philadelphia, PA
Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex requests through various channels while utilizing numerous databases simultaneously. Communicates via EPIC to physicians and staff on a daily basis. Provides appropriate and relevant information and facilitates requests within the designated timeframes based on urgency as defined per protocol. Maintains knowledge of emergency procedures and ensures proper notification. Assures database compliance and integrity. Provides answering service to various practices in the Healthcare Environment.
Education
High School Diploma or Equivalent Required
Bachelor's Degree Preferred or
Combination of relevant education and experience may be considered in lieu of degree Required
Experience
2 years experience in customerservice or a Call Center Required
General Experience communicating in Spanish (Bilingual) Preferred
General Experience in a physician practice or call center environment Preferred
Licenses
'394662
$27k-30k yearly est. 20d ago
Client Service Representative- Business License
Corporation Service Co (AKA: CSC
Customer service advocate job in Wilmington, DE
Client Service Representative
Monday-Friday 9am-6pm
Wilmington, DE or Tallahassee, FL
We're hiring a Client Service Representative for our Business License team. You'll work directly with our clients (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you're encouraged and expected to be your best.
We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business.
Some of the things you'll be doing:
Build relationships with our clients to better understand their unique needs and concerns
Research, analyze, review, and process legal documents
Fulfill requests and answer questions for internal and external customers via phone or electronically
Provide excellent client service to both internal and external clients
Manage client portfolios and organize workflow to meet clients' time frames and demands
Data entry of client information, electronic filing, and retrieval of documents
Navigate between multiple databases quickly and accurately
Recommend process improvements where applicable
Maintain and grow existing client business by providing outstanding service and by recognizing and proactively offering appropriate services
What technical skills, experience, and qualifications do you need?
At least 5 years of experience working in a business to business customerservice or administrative capacity
Energetic self-starter who thrives in a fast-paced, team-oriented environment
Attention to detail and accuracy
Strong research skills
Strong prioritization and time-management skills
Flexibility and agility, with the ability to multitask
Problem-solving skills
Strong computer skills and proficiency in MS Office, Word, and Excel
Excellent verbal and written communication skills
Salesforce experience a plus
#CSC
#CSCCareers
#LI-SL1
$31k-50k yearly est. 6d ago
Route Service Representative (4 Day Workweek)
Cintas 4.4
Customer service advocate job in Aston, PA
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products.
Our Route Service Representatives enjoy:
- Comprehensive 10-week training program
- Solid base salary and commission potential after being assigned a route
- Majority work a 4-Day workweek
- Majority work no nights or weekends
- Monthly/Quarterly performance bonuses & incentives
Key Responsibilities Include:
- You are the face of Cintas to our customers and must work to build rapport with key decision makers
- Ensure quality standards, and proactively solve customer concerns.
- Grow our existing customer base by upselling and cross-selling additional products and services
- Negotiating service agreement renewals and control inventory while working professionally and safely
- Comply with driving and vehicle regulations.
**Skills/Qualifications**
Required
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
- Have an active driver's license
- Be at least 21 years of age
- Obtain a DOT medical certification
- Provide documentation regarding their previous employment
All successful candidates will also possess:
- The ability to meet the physical requirements of the position
- A High School diploma, GED or Military Service
- The ability to demonstrate a strong customerservice orientation
- Self-motivation and the drive to work in an environment that relies on teamwork to meet goals
- A positive attitude, along with ambition, organization and service spirit
This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.
**Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** SSR
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
Information Information (Default Section) Title Permanent Part-Time Enrollment Services Associate - Advisement Camden County College (CCC) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution.
As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development.
Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work.
Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance.
Location
Blackwood Campus
Department
Strategic Enrollment
Days and Hours
See Special Instructions
Requisition Number
Position Goals
POSITION GOALS
The Enrollment Services Associate - Advisement will report directly to the Director of Academic Advisement and will promote a positive and successful learning environment for students and campus visitors in an effort to increase student retention, success and completion. As the first point of contact for the Student Services Center, the position will leverage a holistic approach in assisting students with resource referrals, campus policy interpretation, enrollment steps, appointment scheduling and service use, and general campus navigation.
The Enrollment Services Associate - Advisement will remain consistent with Camden County College's acknowledgement of the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community's traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, in our workplaces and society.
Job Description
ESSENTIAL FUNCTIONS
Provide coverage for the Student Services Center Information Desk, working independently, and using professional judgment to respond to a variety of customerservice requests in a friendly manner.
Connect students to appropriate academic and student service resources to support student success.
Complete Back-on-Track (BOT) administrative and financial tasks in support of the BOT Program Manager.
Support students with scheduling and adjusting Student Service Center related appointments and vet student records in advance to ensure compliance with meeting requirements.
Provide in person and virtual appointment scheduling support for all services within the Student Services Center and adjacent offices within QLess Tempo.
Coordinator virtual advising sessions in support of Professional Advisors and Director.
Convey college policy clearly and effectively.
Assist students virtually by responding to the advisement department email and providing comprehensive phone assistance to all callers.
Participate in ongoing professional development and training.
Provide services at all three college locations, both in-person and virtually.
Follow all college policies, procedures and processes.
Participate in committees, activities, and events as assigned.
Comply with all safety, fire, and smoking regulations.
Complete all mandatory compliance and safety training as scheduled by Human Resources.
Perform all other duties as assigned.
Minimum Qualifications
MINIMUM QUALIFICATIONS
Associate's degree or equivalent credits required.
Minimum 1 year of customerservice experience required; Community College experience preferred.
Excellent customerservice skills, including, but not limited to friendliness, courteousness, thoroughness and flexibility.
Demonstrated ability to work effectively with a diverse population.
Demonstrate strong communication, interpersonal, leadership, facilitation, and training skills
Ability to work as a part of a cross-functional team in an innovative environment, and independently as needed.
Excellent computer skills, including but not limited to: Microsoft Office Suite, LMS, Self Service, Early Alert Systems, Video Conferencing and others as needed.
Ability to plan and prioritize multiple tasks.
Demonstrated commitment to professional development and improvement.
Valid driver's license, insurance and access to private vehicle required.
Benefits
Special Instructions for Applicants
Standard working hours are AY: Monday to Thursday 10:00 a.m. - 4:00 p.m., Friday 9:00 a.m. - 3:00 p.m.; Summer: Monday to Thursday 10:00 a.m. - 4:00 p.m., Friday 9:00 a.m. - 3:00 p.m.
Published Salary Range
$20.00
Job Open Date
01/16/2026
Job Close Date
Open Until Filled
Yes
Job Category
Administrative/Staff
Application Types Accepted
Main App - Applicant
How much does a customer service advocate earn in Vineland, NJ?
The average customer service advocate in Vineland, NJ earns between $27,000 and $42,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.
Average customer service advocate salary in Vineland, NJ