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Customer service associate/cashier vs cashier associate

The differences between customer service associate/cashiers and cashiers associate can be seen in a few details. Each job has different responsibilities and duties. Additionally, a cashier associate has an average salary of $29,328, which is higher than the $26,933 average annual salary of a customer service associate/cashier.

The top three skills for a customer service associate/cashier include front end, cash handling and customer service. The most important skills for a cashier associate are safety hazards, front end, and store management.

Customer service associate/cashier vs cashier associate overview

Customer Service Associate/CashierCashier Associate
Yearly salary$26,933$29,328
Hourly rate$12.95$14.10
Growth rate-4%-10%
Number of jobs253,728431,772
Job satisfaction-4
Most common degreeHigh School Diploma, 41%High School Diploma, 39%
Average age4034
Years of experience12-

What does a customer service associate/cashier do?

A customer service associate/cashier is responsible for processing payments for the customers' orders. The customer service associate/cashier inspects the items, ensuring that the pricing and quantity from scanning are accurate. They also check for possible item defects and offer replacements, process payment refunds as needed, issue receipts to keep proof of payment, respond to customer's inquiries about a product, market promotional offers, and operate cash registers. A customer service associate/cashier must have excellent customer service skills and communication skills to boost customer satisfaction and increase sales goals.

What does a cashier associate do?

A cashier associate is responsible for greeting customers and processing their purchases, ensuring speed and accuracy. There are also instances when a cashier associate must offer special promotions or products, replace goods when there are defects, and obtain necessary codes when the product fails to register. Although a cashier associate handles the cash register and cash flow most of the time, they can also have tasks related to maintaining the sales floor's cleanliness. Furthermore, should there be any urgent issues, it is crucial to immediately reach out to a manager or supervisor.

Customer service associate/cashier vs cashier associate salary

Customer service associate/cashiers and cashiers associate have different pay scales, as shown below.

Customer Service Associate/CashierCashier Associate
Average salary$26,933$29,328
Salary rangeBetween $21,000 And $33,000Between $24,000 And $35,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between customer service associate/cashier and cashier associate education

There are a few differences between a customer service associate/cashier and a cashier associate in terms of educational background:

Customer Service Associate/CashierCashier Associate
Most common degreeHigh School Diploma, 41%High School Diploma, 39%
Most common majorBusinessBusiness
Most common college--

Customer service associate/cashier vs cashier associate demographics

Here are the differences between customer service associate/cashiers' and cashiers associate' demographics:

Customer Service Associate/CashierCashier Associate
Average age4034
Gender ratioMale, 24.4% Female, 75.6%Male, 30.7% Female, 69.3%
Race ratioBlack or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 20.9% Asian, 6.5% White, 54.1% American Indian and Alaska Native, 0.7%Black or African American, 10.1% Unknown, 5.2% Hispanic or Latino, 20.3% Asian, 7.6% White, 55.9% American Indian and Alaska Native, 0.9%
LGBT Percentage7%5%

Differences between customer service associate/cashier and cashier associate duties and responsibilities

Customer service associate/cashier example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Ring up of sales, including cash, checks, credit cards, payment transactions on the POS system.
  • Operate cash register and POS, provide customers with excellent an experience of the store and information on products.
  • Greet customers, cash out customers, bag groceries, help customer with bags to car, and clean work area.
  • Check out each customer correctly whether it are groceries, or returns in order to get them in and out quickly.
  • Maintain accuracy and efficiency in all activities, including cash handling and processing and ensure cleanliness and sanitation throughout the facility.
  • Show more

Cashier associate example responsibilities.

  • Manage employees by making schedules, doing payroll, and maintain an all around comfortable working environment.
  • Operate POS cash register for telecommunication services.
  • Lead overall management operations of family-style Italian restaurant that recently celebrate 4th year of success in business for second store location.
  • Supervise the activities of checkout stations; created/distribute cashier schedules and till allocation.
  • Supervise cashiers and monitor checkout station to ensure adequate cash available and staff appropriately.

Customer service associate/cashier vs cashier associate skills

Common customer service associate/cashier skills
  • Front End, 12%
  • Cash Handling, 12%
  • Customer Service, 12%
  • Math, 10%
  • Basic Math, 9%
  • Sales Transactions, 7%
Common cashier associate skills
  • Safety Hazards, 22%
  • Front End, 22%
  • Store Management, 21%
  • Sales Floor, 10%
  • POS, 9%
  • Customer Service, 5%

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