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Customer service associate/cashier vs customer service attendant

The differences between customer service associate/cashiers and customer service attendants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer service associate/cashier and a customer service attendant. Additionally, a customer service attendant has an average salary of $30,946, which is higher than the $26,933 average annual salary of a customer service associate/cashier.

The top three skills for a customer service associate/cashier include front end, cash handling and customer service. The most important skills for a customer service attendant are strong customer service, customer service, and cleanliness.

Customer service associate/cashier vs customer service attendant overview

Customer Service Associate/CashierCustomer Service Attendant
Yearly salary$26,933$30,946
Hourly rate$12.95$14.88
Growth rate-4%-4%
Number of jobs253,728292,907
Job satisfaction--
Most common degreeHigh School Diploma, 41%Bachelor's Degree, 39%
Average age4040
Years of experience1212

Customer service associate/cashier vs customer service attendant salary

Customer service associate/cashiers and customer service attendants have different pay scales, as shown below.

Customer Service Associate/CashierCustomer Service Attendant
Average salary$26,933$30,946
Salary rangeBetween $21,000 And $33,000Between $24,000 And $39,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-Salesforce
Best paying industry-Technology

Differences between customer service associate/cashier and customer service attendant education

There are a few differences between a customer service associate/cashier and a customer service attendant in terms of educational background:

Customer Service Associate/CashierCustomer Service Attendant
Most common degreeHigh School Diploma, 41%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common college--

Customer service associate/cashier vs customer service attendant demographics

Here are the differences between customer service associate/cashiers' and customer service attendants' demographics:

Customer Service Associate/CashierCustomer Service Attendant
Average age4040
Gender ratioMale, 24.4% Female, 75.6%Male, 48.4% Female, 51.6%
Race ratioBlack or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 20.9% Asian, 6.5% White, 54.1% American Indian and Alaska Native, 0.7%Black or African American, 11.1% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.8%
LGBT Percentage7%7%

Differences between customer service associate/cashier and customer service attendant duties and responsibilities

Customer service associate/cashier example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Ring up of sales, including cash, checks, credit cards, payment transactions on the POS system.
  • Operate cash register and POS, provide customers with excellent an experience of the store and information on products.
  • Greet customers, cash out customers, bag groceries, help customer with bags to car, and clean work area.
  • Check out each customer correctly whether it are groceries, or returns in order to get them in and out quickly.
  • Maintain accuracy and efficiency in all activities, including cash handling and processing and ensure cleanliness and sanitation throughout the facility.
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Customer service attendant example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Assess customer orders for accuracy, cleanliness and organization of customer area.
  • Assist in cashiering and point of sale (POS) system procedures during busy hours.
  • Operate POS system, enter accurate amounts and totals; provide exact change for all transactions.
  • Carry and unload groceries accordingly.
  • Bag groceries and organize inventory displays.
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Customer service associate/cashier vs customer service attendant skills

Common customer service associate/cashier skills
  • Front End, 12%
  • Cash Handling, 12%
  • Customer Service, 12%
  • Math, 10%
  • Basic Math, 9%
  • Sales Transactions, 7%
Common customer service attendant skills
  • Strong Customer Service, 57%
  • Customer Service, 16%
  • Cleanliness, 6%
  • Front Desk, 3%
  • Perform Routine Maintenance, 3%
  • CPR, 2%

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