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Customer service supervisor jobs in Fort Smith, AR

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  • Supervisor-Radiology Services (Exempt)

    Mercy Health 4.4company rating

    Customer service supervisor job in Fort Smith, AR

    Find your calling at Mercy!Supervises the daily operations of imaging procedures in the Hospital Imaging Services Department and Outpatient Center as well as the activities of personnel involved in providing these services. Under the supervision of the Imaging Manager, is responsible for the day-to-day operations for the deaprtments. Provides feedback to co-workers in the form of performance appraisals. Traveling to various facilities is required as is the ability to cover in the clinical areas as needed.Position Details: Qualifications Education: Successful completion of an accredited Radiology Program. Licensure: Experience: Three to five years' experience in a hospital/outpatient imaging setting. Prior Lead Technologist or Supervisor experience. Certifications: Registered radiological technologist (ARRT) Basic Life Support (BLS) Other: Employee will be required to drive to off-site imaging centers. Preferred Education: Preferred Licensure: Preferred Experience: Preferred Certifications: Preferred Other: Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
    $24k-39k yearly est. 1d ago
  • Supervisor-Radiology Services (Exempt)

    Mercy 4.5company rating

    Customer service supervisor job in Fort Smith, AR

    Find your calling at Mercy! Supervises the daily operations of imaging procedures in the Hospital Imaging Services Department and Outpatient Center as well as the activities of personnel involved in providing these services. Under the supervision of the Imaging Manager, is responsible for the day-to-day operations for the deaprtments. Provides feedback to co-workers in the form of performance appraisals. Traveling to various facilities is required as is the ability to cover in the clinical areas as needed.Position Details: Qualifications Education: Successful completion of an accredited Radiology Program. Licensure: Experience: Three to five years' experience in a hospital/outpatient imaging setting. Prior Lead Technologist or Supervisor experience. Certifications: Registered radiological technologist (ARRT) Basic Life Support (BLS) Other: Employee will be required to drive to off-site imaging centers. Preferred Education: Preferred Licensure: Preferred Experience: Preferred Certifications: Preferred Other: Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
    $26k-41k yearly est. 5h ago
  • On-Site Banking Customer Service Rep - $17/hr.

    Foundever

    Customer service supervisor job in Fort Smith, AR

    Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 4600 Towson Ave #275, Fort Smith, AR 72901. Please note that candidates must reside within commuting distance to our office. About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Overview As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within. Why You Should Join Us Competitive Pay: Starting at $17/hour, with paid training at $15/hour. Work Schedule: Minimum 40 hours per week, with weekend availability as needed. Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts. Growth Opportunities: Clear pathways for career advancement within the company. What We're Looking For Location: Must reside in Fort Smith, AR, or within commuting distance Age Requirement: Must be at least 18 years old Education: High school diploma or GED equivalent is required Experience: Preferred 6 months to 1 year of relevant work experience Availability: Must have flexible availability during operating hours Customer Service Skills: A professional attitude and aptitude for customer service are essential Key Skills Tech-Savvy: Proficient in navigating system tools to search for information and answers Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently Reliability: Dependable and responsible, with a strong commitment to your role Critical Thinking: Capable of assessing situations and developing empathetic solutions Service Orientation: A personal drive to serve others with compassion and professionalism Organizational Skills: Strong organizational abilities to manage tasks effectively Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. Equal Opportunity Employment (EEO) Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Interested in Becoming Part of Our Team? Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
    $17 hourly 8d ago
  • Customer Service Associate

    Party Emporium

    Customer service supervisor job in Fort Smith, AR

    When forwarding your resume, please include your favorite COLOR! :) Customer Service Associate Description: Understands and is totally sales and service focused on the customer. The customer is our priority! Acknowledges all guests through a greeting, smile or eye contact regardless of the task at hand. Demonstrates knowledge of store products and uses this knowledge to build sales. Practices suggestive selling, offering every guest related items in order to build multiple sales. Maintains the highest standards of integrity, quality and timeliness in all of our business practices. Assists in merchandising the store following the Supervisor's instructions. Maintains store merchandising and operational standards. Follows all Company policies and procedures. Must display attention for details.
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Customer service supervisor job in Fort Smith, AR

    Share: share to e-mail Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: * Bundled health plans such as medical, Rx, dental and vision * Company-paid life insurance for extra protection and peace of mind * Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. * Paid time off from work for leisure or other hobbies. * A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 7751 Rogers Avenue, Fort Smith, AR 72903 Share: share to e-mail
    $24k-32k yearly est. 9d ago
  • Customer Service Associate

    Savers | Value Village

    Customer service supervisor job in Fort Smith, AR

    Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: + Bundled health plans such as medical, Rx, dental and vision + Company-paid life insurance for extra protection and peace of mind + Programs to stop smoking, diabetes management coaching, and on demand care options. + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. + Paid time off from work for leisure or other hobbies. + A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 7751 Rogers Avenue, Fort Smith, AR 72903
    $24k-32k yearly est. 60d+ ago
  • Service Advisor

    Freedomroads

    Customer service supervisor job in Poteau, OK

    Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. Your passion will be rewarded through an aggressive, uncapped earnings potential, commission driven pay plan. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $80,000+. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-80k yearly Auto-Apply 31d ago
  • SERVICE ADVISOR

    Orr Nissan of Ft. Smith

    Customer service supervisor job in Fort Smith, AR

    Job Title: Service Advisor Department: Service Reports to: Service Manager FLSA Status: Exempt The service advisor is responsible for scheduling service work in the service department, communicating with extended warranty companies/Nissan, communicating with customers, and for selling additional services to customers. Essential Duties & Responsibilities: * Maintain Customer Satisfaction Index (CSI) rating as set by service manager. * Maintain the prescribed standard for "hours per customer repair order written" * Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon. * Communicate with customer to determine the nature of their mechanical problem(s). * Obtain accurate customer and vehicle data. * Test-drive vehicle as necessary. * Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications. * Lift the hood of every vehicle and look underneath for potential additional repair needs. * If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible. * Notify dispatcher of incoming work. * Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval. * Establish each customer's method of payment. Obtain approval of credit, if necessary. * Obtain customer's signature on repair order; provide customer with a copy. * Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner. * Handle telephone inquiries regarding work in process and appointments. * Compare final invoice with original repair order. * Analyze quality control report to ensure that work is completed as requested to reduce comebacks. * Deliver vehicle to customer and answer any questions. * Maintain follow up program on additional items found in need of repair. * Attend meetings as scheduled. * Establish and maintain good working relationships with customers to encourage repeat and referral business. * Ensure that work areas and customer waiting areas are kept clean. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: A minimum of one year of automotive service advisor experience required. Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts and outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate. THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN "ALL-INCLUSIVE" LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB. ______________________________ ________________ Signature (Employee) Date ______________________________ ________________ Signature (Supervisor) Date
    $31k-53k yearly est. 30d ago
  • FT Assistant Manager Customer Service

    Ahold Delhaize

    Customer service supervisor job in Van Buren, AR

    Primary Purpose: Manage customer service on the Front End. Operate the Front End according to front end standard practice and in compliance with policies, security measures and regulations. Achieve business goals while fostering an environment that produces high levels of customer satisfaction and associate moral. Maximize sales by providing extraordinary customer service and minimize shrink through proper utilization of standard practices. Qualifications: A high school graduate or equivalent preferred Excellent interpersonal, organizational, communication and customer service skills Must be able to perform the job duties and responsibilities of Office Assistant Good understanding of store operations preferred Ability and willingness to learn multiple tasks and technical requirements of the job Ability to use technical information to solve problems Ability to lead and direct others Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations
    $26k-32k yearly est. 21d ago
  • Service Manager

    ITW Covid Security Group

    Customer service supervisor job in Long, OK

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk. Job Description The Service Manager will provide support to the District Manager and will be required to assume advanced responsibilities in support of the branch and its daily operations. This position will provide support in the terms of the overall branch and individual service technicians by providing coaching and training on commercial food equipment, procedures, and techniques as well as customer facing skillsets. The Service Manager will also be required to support and enforce all company policies and guidelines required by Hobart Service and assist the District Manager in the adherence and tracking of these policies. The Service Manager is accountable for assisting in leading and directing their assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels. This position will be responsible for assisting the management and administration of general business operations for their branch. This position provides strategic leadership as well as the day to day management of a team of Field Service Technicians and lower-level supervisory staff (where applicable). Responsibilities include developing, maintaining and managing a highly technical field service team. Our Field Service Technicians are accountable for customer commercial food service equipment installations, preventative maintenance, equipment upgrades and updates, sales support for new systems, establishing and growing customer relationships, and creating and implementing a strategy focused on achieving/exceeding financial and customer satisfaction results. In addition, this position is responsible for continued employee development and increasing employee retention and engagement levels. Manage regular maintenance for service vehicles. Qualifications High School Diploma or GED and 4+ years of relevant experience, including supervision OR 1-3 years of relevant experience with a Bachelors degree Experience effectively managing customer relations dealing directly with customers Ability to effectively demonstrate productivity tools, i.e. Microsoft Office Achieve targets and goals with minimal supervision. Strong communication skills verbal and written Electrical and mechanical service experience Valid driver's license Preferred Qualifications 5-7 years demonstrated proficiency in a field service role Ability to understand financial information such as margins, labor cost, mark-ups and expense control Working knowledge of Branch operating systems Customer Relations Management /Sales experience Associates degree or prior Hobart Service supervisory experience Additional information Why work for us? Competitive pay Great insurance options with low premiums Paid vacation and holidays 401K with company match Extensive on-the-job, online, and classroom training Service vehicle, uniforms, and safety equipment provided Safety-conscious work environment Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at **************************** to request assistance. No other requests will be acknowledged. ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. Compensation Information: The pay rate will depend on the successful candidate's qualifications and prior experience. The range for this position is below: $81,600.00 to $122,400.00 annually. ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
    $81.6k-122.4k yearly Auto-Apply 24d ago
  • Van Customization Specialist Independent Contractor

    Ozark Mountain Van Company

    Customer service supervisor job in Fayetteville, AR

    Job DescriptionBenefits: 4 Day Work Week Flexibility Growing Team Ability to Customize 1099 Independent Contractor Van Customization Specialist Independent Contractor Up to $45/hour | Paid Per Project TueFri, 7:305:00 (flexible schedule) Company Overview Ozark Mountain Van Company is growing, and were seeking Van Customization Specialists who want to join our bench for upcoming projects. We create custom conversions for individuals and commercial clients, blending craftsmanship with innovation. Position Details Status: 1099 Independent Contractor Compensation: Per-project pay based on job allocation $45/hr Schedule: Contractors choose their hours within TueFri, 7:305:00. Work is planned two weeks in advance. What Youll Do Install custom van systems (lighting, audio, cabinetry, power solutions) Read and follow wiring diagrams & manuals Troubleshoot and repair components Perform final quality control checks Collaborate on complex, team-based builds What Were Looking For Automotive customization or installation experience Hands-on knowledge of 12V wiring and systems Skilled with hand/power tools Dependable and detail-oriented Drivers license required Apply now to be considered for future projects and help us create innovative, custom-built vans.
    $21k-38k yearly est. 28d ago
  • Service Manager

    MHC Kenworth

    Customer service supervisor job in Van Buren, AR

    Job Title Service Manager Business Function Management Branch Name MHC Kenworth-Van Buren Date 10-01-2025 Address 1906 North 6th Street City Van Buren State AR Job Overview & Essential Functions Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Service Manager. The role of the Service Manager is responsible for the day-to-day operation of the branch's Service Department in compliance with established policies and procedures. Plans, directs and controls the activities of the Service Department to ensure the overall growth and profit objectives are met. Formulates the major objectives, specific plans, plan procedures and programs for the Service Department; evaluates the department's results and performance against objectives. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs. * Assesses present and future needs, trends, problems and profit opportunities of the Service Department. * Within the Company's overall plans and policies, establishes short and long-term operating and financial objectives for the Service Department. * Ensures that approved policies and objectives are clearly understood and effectively applied within the department. * Formulates annual and monthly sales/profit objectives and expense budget in accordance with company objectives. * Reviews and appraises the results of activities within the department and takes appropriate action as necessary. * Travels with outside sales force and own on to customer locations on a regular basis promoting Service Department and dealerships. * Works with Parts Manager and outside sales force in a proactive way to improve labor sales efforts of outside sales force. * Maintains appropriate communication within and between all departments within the branch. * Promotes safe work habits and ensures that safety rules are followed. * Develops and maintains policies and practices which will ensure positive employee and customer relations. * Is familiar with the activities of competition, market conditions and department operation; keeps the Branch Manager informed. * Coordinates the processing of warranty claims with Warranty Manager and administers warranty and policy adjustments in the most fair and honest manner for the customer, dealership and vendor. * Performs other duties as assigned by a supervisor. SAFETY-SENSITIVE This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties. Qualifications * CDL preferred. * Minimum of four years' experience in related field. * Must display excellent leadership and communication skills. * Requires previous supervisory experience. * Must have positive can-do attitude. * Must have strong work ethics and commitment to extra hours when needed. Benefits * Competitive Salary * Medical, Dental and Prescription Insurance * Disability and Life Insurance * Paid Time Off program * 401k and Profit Sharing with Employer Match * Flexible Spending Account * Internal Promotion Opportunities * On the Job Training About Us MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional. Equal Opportunity Employer / Veterans / Disabled
    $44k-74k yearly est. 60d+ ago
  • Assistant Service Manager

    Friendship Community Care 4.0company rating

    Customer service supervisor job in Fayetteville, AR

    Job Details Rogers, AR Full Time Day ManagementDescription Schedule: Monday - Friday, 8:00 am - 5:00 pm Pay: $36,600 yearly Education Level: Associate's Degree An integral team member in the development, implementation, monitoring and modification Individual Service Plan/Plan of Care. Provides linkage with appropriate community resources. Monitors progress toward the achievement of objectives. Monitors documentation to determine whether applicable timelines, licensing standards and laws and regulations are being met. ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties include the following but are not considered an inclusive list. Responsible for hiring, evaluating, counseling and staff. Responsible for assuring and monitoring all staff training. Responsible for handling all staff and client related issues. Serves as Liaison for ADDT regarding client issues. Reports on any issues related to Workers Compensation, FMLA, and Incidents. Responsible for monitoring Lead Staff in completing all aspects of facilities and vehicles according to FCC, DDS, CARF and PASSE standards. Reviews Progress notes, responds to audits, reviews/signs timecards, and submits all Payroll Change forms. Responsible for assuring all positions are filled. Monitors overtime. Assures all staff working approved schedule at approved pay rate. Reports any abuse or neglect. Maintains all areas of client case files. Maintains family contact. Monitors BIR's and Med Errors and follow up as needed. Complete incident reports per the FCC Incident Report procedure. Monitors and addresses behaviors with respect to the consumer's PBMP. Oversee coordination of community outings and trips for the consumers. Reports any deficiencies by anyone involved in Plan of Care. Responsible for conducting staff and consumer meetings. Responsible for ensuring full compliance with CARF, DDS and PASSE requirements. Completes a weekly report that is sent to appropriate Nursing, BH, Directors and DDTCS staff. Conducts daily, weekly and monthly peer audits as assigned. Assured daily, prior to clocking out, that all utilization has been billed for and approved via the HER. Stays current on utilization, tracking and documenting via the EHR/HR Platform. Works with PASSE employees in implementing and supporting consumers. Assures all necessary consumer documentation is completed and properly filed. Keeps Outlook Calendar and FCC email up to date. Serves as Driver for participant day trips to various state locations. Driving may be required on as much as a daily basis. Required to undergo periodic driving test and demonstrate Friendship Community Care, Inc. - Assistant Service Manager 2 proficiency in the operation of a motor vehicle, including passenger vans. Employees may also be required to drive his/her own personal vehicle at times and maintain adequate liability coverage on any personal vehicle used to transport participants. This is a safety sensitive position. Maintains confidentiality of all information received regarding Friendship Community Care, Inc. and the clients. Conditions of confidentiality shall be in compliance with Friendship Community Care Non-Disclosure Policy and HIPAA Policies. This is not intended to be all inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Qualifications QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Bachelor's degree (B.A.) from four-year College or university in a human service-related field OR Have two years of advanced education in the field of human services plus 2 years' experience as a case manager working with individuals with developmental disabilities or a related field OR four years' experience working as a case manager with individuals with a developmental disability, or 4 years' experience as a case manager in a related field may be substituted for education OR Have two years verifiable satisfactory experience with individuals with developmental disabilities prior to employment and is mentored by a certified case manager for the first two years of employment. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL/COMPUTER SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is frequently required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
    $36.6k yearly 26d ago
  • TEAM LEADER

    Maximus QSR LLC

    Customer service supervisor job in Fort Smith, AR

    Job Description The Shift Manager takes ownership and responsibility for solving problems; seeks help from others when appropriate; and is willing to provide help and guidance to others. Ensures that all Team Members complete their Shift Excellence tasks for their assigned position(s). Ensures that employees are clean and neat in appearance. Personally demonstrates that customer needs are the highest priority. Ensures food safety, quality and accuracy of orders. Resolves customer complaints quickly while maintaining positive customer relations. Church's Chicken is looking for people who have experience in the restaurant industry and who are ready to start leading a team. Click APPLY NOW to submit your application online!
    $40k-77k yearly est. 5d ago
  • TEAM LEADER

    Caesars Dough Boys II LLC

    Customer service supervisor job in Fort Smith, AR

    Job Description NEVER UNDERESTIMATE THE POWER OF THE TOGA! As a top international pizza chain in business for more than 40 years, Little Caesars offers tremendous opportunities in operations management. As a family owned company, we take an active interest in the professional growth of our team members. This personal approach to career development allows our work force to feel recognized and rewarded. We offer an outstanding training program that will develop you in all areas of restaurant operations. Little Caesars recognizes that today's work force expects to be challenged and have opportunities to grow. In fact, many of our Vice-Presidents started out as Crew Members and Assistant Managers. Our “promote from within” philosophy works . . . and we know it! If you're ready to take the next step in your career in restaurant management, our Shift Leader position is the right place to do it. Working as a Shift Leader will let you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive reward and recognition for your efforts. Little Caesar Enterprises, Inc. is an Equal Opportunity Employer. Requirements Execute cash management duties with POS and Shift Reports Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss Manage company's assets by ensuring the restaurant is clean, safe and organized; comply with safety and security standards at all times Be hard working, team-oriented, friendly, and honest, and have great customer service skills. Reliable transportation to and from work Ability to lift 50lbs Ability to lead a team with no supervision and build an atmosphere of teamwork, energy and fun Ability to work with phones, computers, fax machines and copiers Ability to successfully perform the job duties of all positions in the restaurant, including pizza delivery Communicate, train and promote quality standards to team members Professionally and promptly, respond to all customer concerns or issues
    $40k-77k yearly est. 4d ago
  • Assistant Service Advisor

    Carshop

    Customer service supervisor job in Fayetteville, AR

    Acura of Fayetteville, a Penske Automotive Group dealership, is looking for an automotive Assistant Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates. WHAT WE HAVE TO OFFER Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For." Proudly named to Glassdoor's Best Places to Work Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match. Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests. Values-driven culture built on integrity, professionalism, excellence, and teamwork. WHAT WE ARE LOOKING FOR Genuine interest in providing an exceptional customer experience. Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. Excellent communication, interpersonal, and organizational skills. Ability to communicate effectively to customers as well as dealership staff is paramount. Strong work ethic with the ability to work in a fast-paced, results-driven environment. WHAT YOU CAN BRING TO THE TABLE Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs. Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates. Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity accuracy, and courtesy. Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals. APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
    $31k-53k yearly est. 23h ago
  • Service Advisor

    Lewis Ford Sales Inc. 3.9company rating

    Customer service supervisor job in Fayetteville, AR

    Join a Legacy of Excellence at Lewis Automotive Group! Fayetteville, AR | Full-Time | Automotive Service Advisor Are you passionate about cars and committed to delivering outstanding customer service? At Lewis Automotive Group, a family-owned and operated business proudly serving Northwest Arkansas for 79 years, we believe in treating our customers and employees like family. We're currently looking for a driven and customer-focused Automotive Service Advisor to join our award-winning team at one of the most respected names in the region. About the Role: As an Automotive Service Advisor, you'll be the critical link between our customers and technicians. Your goal? To create a seamless service experience while providing expert advice, building trust, and helping customers keep their vehicles running smoothly and safely. What You'll Do: Serve as the friendly, knowledgeable point of contact for customers needing vehicle repairs or maintenance Translate customer concerns into actionable repair orders for technicians Communicate clearly and professionally with customers about services, repairs, timelines, and warranty options Recommend services and parts that enhance vehicle performance and longevity Coordinate repair schedules and manage service appointments Ensure every customer interaction reflects our commitment to top-tier service Keep detailed service records and ensure accuracy in reports Act as a bridge between the service team and the customer-keeping both sides informed What We're Looking For: A passion for the automotive industry Strong communication, problem-solving, and time management skills A genuine desire to help customers and a knack for explaining technical information in a clear, friendly way Ability to manage multiple priorities in a fast-paced environment Basic automotive knowledge (formal training or experience a plus!) Valid driver's license and clean driving record Preferred But Not Required: Prior experience as a Service Advisor or in automotive maintenance Completed postsecondary education in automotive service, technology, or a related field Education & Physical Requirements: High school diploma or equivalent Ability to sit at a desk and use a computer for extended periods Occasionally lift up to 15 pounds Why Join Lewis Automotive Group? Be part of a trusted, 79-year legacy of automotive excellence in NWA Work in a family-owned environment that values honesty, integrity, and teamwork Enjoy opportunities for growth, development, and recognition Collaborate with a skilled, motivated team that's as passionate as you are Ready to Start Your Next Chapter? If you're looking to build your career with a company that truly values its people and its community, we'd love to hear from you. Apply today and become part of the Lewis Automotive Group family!
    $38k-52k yearly est. Auto-Apply 60d+ ago
  • Team Leader - State Farm Agent Team Member

    Alex Baldwin

    Customer service supervisor job in Fayetteville, AR

    Replies within 24 hours Benefits: 401(k) Health insurance Paid time off Dental insurance 401(k) matching I am seeking dynamic insurance professionals for the offices of Alex Baldwin State Farm who are interested in helping our business grow through value based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast paced environment, then this is your opportunity for a rewarding career with growth potential. You will have a chance to learn how to market products and manage a business first hand while participating in my focused program to develop and enhance your skills and experiences. This could be the start of an exciting, challenging and fun career! Responsibilities Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Establish customer relationships and follow up with customers, as needed. Work with the agent to establish and meet marketing goals. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Learning to market property/casualty, life, health and bank products Setting sales and growth goals Working closely with the agent to gain an understanding of the agent's role and office logistics Learning how to network effectively If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees. By accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agent's employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies. If you choose to pursue an agency opportunity, you will need to apply and go through the regular State Farm Insurance Companies' agent selection process Compensation: $40,000.00 - $100,000.00 per year State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
    $40k-100k yearly Auto-Apply 60d+ ago
  • Service Advisor

    Fun Town RV 4.2company rating

    Customer service supervisor job in Wister, OK

    Founded in 2010, Fun Town RV (FTRV) has grown into Texas's largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply! Overview: The Service Advisor acts as the primary point of contact for customers in the service department, ensuring a seamless and positive experience throughout the repair and maintenance process. This role involves coordinating between customers and service technicians, accurately documenting service requests, and providing clear communication about timelines, costs, and service recommendations. The Service Advisor is essential to delivering exceptional customer service and contributing to the overall success of the dealership's service operations. Key Responsibilities: Customer Interaction: Greet customers promptly and professionally, ensuring a welcoming experience. Listen to customer concerns, document service requests, and provide expert advice on necessary repairs and maintenance. Maintain clear and consistent communication with customers regarding the status of their vehicles, estimated completion times, and costs. Service Coordination: Create and manage repair orders, ensuring all customer concerns and technician notes are accurately recorded. Work closely with service technicians to ensure repairs are completed efficiently and meet quality standards. Coordinate warranty work and liaise with manufacturers for authorization as needed. Sales and Upselling: Provide customers with detailed estimates for recommended services and repairs. Educate customers on the benefits of additional services, maintenance plans, or upgrades. Promote service specials and dealership programs to enhance customer value. Customer Satisfaction: Ensure a high level of customer satisfaction by addressing concerns promptly and professionally. Follow up with customers post-service to ensure their needs were met and gather feedback for continuous improvement. Administrative Duties: Maintain accurate records of customer interactions, repair orders, and service history. Process payments and ensure proper documentation for completed jobs. Monitor service schedules to ensure efficient workflow and timely completion of jobs. Qualifications: High school diploma or equivalent (required); post-secondary education or technical training (preferred). 1-2 years of experience in a service advisor or customer-facing role, preferably in the RV, automotive, or related industry. Familiarity with RV systems, parts, and maintenance is a plus. Strong communication and interpersonal skills. Ability to multitask and prioritize in a fast-paced environment. Proficiency in using service management software and basic computer applications. Customer-focused mindset with problem-solving abilities. Physical requirements: Prolonged periods of sitting at a desk and working on a computer or phone. Frequent walking within the service department and lot to communicate with technicians and inspect units. Occasional standing for extended periods while assisting customers or reviewing units. Must be able to lift up to 15 pounds occasionally (e.g., files, small parts, office supplies). Ability to work in an environment with moderate noise and exposure to outdoor conditions while moving between customer service areas and the service lot. Benefits: Competitive salary based on experience. Health, dental, and vision insurance. Christmas Savings Plan 401(k) with company match. Paid time off and holidays. Join Our Growing Team! At Fun Town RV, we value our employees and provide opportunities for career advancement in an exciting, fast-growing industry. If you're ready to be part of a company that values hard work and dedication, apply today! Fun Town RV is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. Drug screening, driving record, and background checks may be conducted prior to and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.
    $30k-38k yearly est. Auto-Apply 60d+ ago
  • Clinic Team Lead

    Rvpcs

    Customer service supervisor job in Paris, AR

    Job DescriptionSalary: Based on experience Tentative start/open date - Between late January 2026 to early February 2026! Lead with purpose. Grow with impact. Join our school-based medical clinic as our Team Lead and help guide a patient-focused team committed to exceptional care every day! Job Type:Full-time Pay:will be based on experience Expected hours:7 am to 3:30 pm / Monday - Friday General Responsibilities: The Clinic Team Lead works with the Clinic Operations Manager (COM) in the day-to-day clinical administration and operations of RVPCS. This position will assist in any role deemed necessary for providing healthcare in any RVPCS clinic. The Clinic Team Lead is responsible for implementing basic procedures within the daily operation of the team lead's home clinic as directed by the COM and supporting the Mission and Values of RVPCS. **Safety Sensitive ** Reports to: Clinic Operations Manager (COM) Duties/Responsibilities: 1. Oversee all daily operations at the assigned home clinic with assigned staff: Patient Relations Staff Relations Team Support 2. Administrative duties: Assists the Clinic Operations Manager (COM) in compiling information for various reports, weekly schedules, and time off requests. Implements any activities or meetings as designated by the COM. Oversee or delegate daily charge entry, batch reports, deposits, and petty cash. Open and close clinic and phone systems daily or delegate. 3. Specialized FQHC Tasks: Assisting with sliding fee scale applications. Ensuring compliance with FQHC regulations. 4. Complete End of Month/Quarterly Tasks: OSHA Checklists Clinic Surveys Scenario Drills Order office supplies necessary for the efficient operations of the clinic. 5. Improvement Activities: Assist the clinic staff in implementing any decisions made by the QA committee. 6. Patient-Centered Medical Home (PCMH)/Meaningful Use (MU): Leads the clinic and staff in initiatives and requirements to meet all qualifications as a Patient-Centered Medical Home (PCMH)and Meaningful Use (MU). 7. Proficient or advanced in all receptionists' essential functions, knowledge, skills, and abilities. 8. Responsible for oversight of patient demographics, insurance eligibility, and verification related to patient accounts. 9. Establish processes to ensure as many appointments as possible are being utilized and billed at the site. 10. Ensures all records, reports, and documentation are kept current and in compliance with any regulatory and company policies and procedures. 11. Other duties as assigned. Education/Experience: High School Diploma or GED required. Minimum of 2 years' experience in a customer service setting. Preferably 1 year of experience in a healthcare setting or medical background/knowledge preferred. Required Skills/Knowledge/Abilities: Knowledge of receptionist tasks, clinic policies/procedures, and paperwork/filing for daily operations. Knowledge of how to use office equipment, EMR, email, and paperwork. Knowledge of customer service concepts and management concepts, and techniques. Ability to present customer service principles by creating a pleasant waiting room atmosphere. A minimum typing skill of 50 WPM is preferred. Ability to communicate clearly in person and on the phone to establish/maintain cooperative relationships with patients, families, co-workers, and visitors. Ability to organize and prioritize tasks effectively. Ability to handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Ability to read, understand, and follow verbal and written instructions. Ability to generally assist in the direction of activities within RVPCS. Ability to analyze data and communicate results effectively in writing and verbally. Ability to make decisions and set priorities. Ability to work independently, as well as to be part of a collaborative team. Demonstrates ability to problem-solve and execute solutions. Physical Requirements: Frequent sitting and keyboard use. Occasionally lift to 10-20 lbs. Occasional standing and walking. RVPCS is an Equal Opportunity/Affirmative Action employer. - " This position is governed by mandated Federal and State regulations and the policies and procedures of River Valley Primary Care Services, Inc." Benefits: 403(B) - Retirement 403(B) Matching - 5% max AD&D Insurance Medical, Vision, and Dental Insurance Employee Assistance Program (EAP) Employee Discounts Flexible Spending Account Life Insurance PTO
    $40k-78k yearly est. 2d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Fort Smith, AR?

The average customer service supervisor in Fort Smith, AR earns between $20,000 and $39,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Fort Smith, AR

$28,000
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