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  • Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

    Whole Foods 4.4company rating

    Customer service supervisor job in Fayetteville, AR

    At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). You may be responsible for aspects of managing non-inventory supplies management & expense control. You are responsible for regulatory compliance, and special projects and/or assignments. As the Associate Team Leader, you support the Team Leader in leading and developing Team Members. You may participate in hiring activities. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations. Job Responsibilities: * Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. * Establishes clear expectations for balancing in-store customer service and completing online orders. * Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. * Monitors the schedule to maintain in-store customer needs, online order capacity, and cognizant of labor budget. * Sustains strong knowledge and awareness of relevant competitors and industry trends. * Ensures an effective and efficient response to customer questions, requests, and/or concerns. * Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers. * Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. * Maintains Team Member safety and security standards. * Ensures compliance with relevant regulatory rules and standards. * Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover. * Maintains cleanliness of workspaces including staging area and coolers. * Maintains security of equipment, e.g., MSRs, phones, currency counters. * Proactively identifies process improvement opportunities. * Consistently communicates and models WFM core values, leadership principles, and supports goals. Job Skills * Strong ability to perform task management, balancing dynamic customer flows. * Demonstrated understanding of how labor utilization and task management drive performance metrics and customer experience. * Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance). * Strong ability to communicate performance analysis findings and actions, both verbally and in writing. * Excellent interpersonal, motivational, team building and customer relationship skills. * Capable of teaching others in a positive and constructive manner. * Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. * Proficient with email, Microsoft Office, and operations-related applications. * Proficient with mobile applications, dashboards, and basic understanding of retail systems capabilities. Qualifications * 18+ months retail experience including 6+ months of supervisory experience. Physical Requirements/Working Conditions * Must be able to lift 50 lbs. * In an 8-hour workday: standing/walking 6-8 hours. * Hand use: Single grasping, fine manipulation, pushing and pulling. * Work requires the following motions: bending, twisting, squatting, and reaching * Exposure to FDA approved cleaning chemicals * Exposure to temperatures 90 degrees Fahrenheit * Ability to work in a wet and cold environment. * Ability to work a flexible schedule including nights, weekends, and holidays as needed. * Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. The wage range for this position is $19.05-$33.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: ********************************************** At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    $19.1-33.2 hourly 4d ago
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  • Customer Experience Lead-Northwest Arkansas

    Victoria's Secret 4.1company rating

    Customer service supervisor job in Fayetteville, AR

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $15.50 Maximum Salary: $19.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $15.5-19.5 hourly 6d ago
  • Customer Service Manager - In Office

    Everett and Associates

    Customer service supervisor job in West Fork, AR

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 7d ago
  • Industrial Client Service Leader - Electric Utilities

    CDM Smith 4.8company rating

    Customer service supervisor job in Fayetteville, AR

    can be based in any of our CDM Smith offices *** CDM Smith is seeking an Industrial Client Service Leader to help further accelerate our successfully growing business with electric utility clients across the US. This person will lead our growth in the utility sector by identifying promising new opportunities, winning exciting new projects and growing key client accounts. This individual will bring experience identifying and selling consulting, engineering, design-build and EPC (engineer, procure, construct) projects to electric utilities including T&D, substations, generation, civil works, geotechnical, and environmental projects.. This individual has helped utility clients successfully implement power grid upgrades, expansion, resilience, and sustaining capital projects and programs as well as general infrastructure and facility capital projects, comply with environmental requirements, or address other related needs. As an integral member of our dynamic Industrial team, the Client Service Leader contributes by: - Leading business development, client engagement, client service management, and strategic marketing for multiple major utility clients in the U.S. - Developing and maintaining high value relationships with utility clients - Growing market share by partnering with senior project managers and key technical specialists as they work for clients to deliver high quality projects - Collaborating with our award-winning technology group to stay at the forefront of leading-edge tools that improve project delivery for clients - Implementing short and long-term strategies that contribute to the growth and profitability of CDM Smith **Job Title:** Industrial Client Service Leader - Electric Utilities **Group:** IND **Employment Type:** Regular **Minimum Qualifications:** - Bachelor's degree. - 12 years of related experience. - Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. -Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** - EPC business development experience in industrial markets with demonstrated client relationship building in the investor-owned and publicly-owned power utility sectors. - Bachelor's or Master's degree in engineering preferred - Excellent interpersonal and communication skills. **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 30% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $119,829 **Pay Range Maximum:** $209,726 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $57k-73k yearly est. 60d+ ago
  • Student Engagement Specialist (PHS Fayetteville)

    Responsive Education Solutions 3.5company rating

    Customer service supervisor job in Fayetteville, AR

    Student Engagement Specialist Assist teachers with monitoring of the learning center and facilitating students' learning progress. Qualifications: Education/Certification: Must be a high school graduate or hold a General Educational Development (GED) certificate Obtain an Associate's Degree or Higher Complete two years of study at an institution of higher education OR (In Arkansas, 60 college credit hours are required.) Meet a rigorous standard of quality and be able to demonstrate, through formal State or local academic assessment, knowledge of and the ability to assist in instruction (In Arkansas, this must be met via the ETS Parapro Assessment and a minimum of 457 must b obtained.) Have experience working with students or parents as approved by the employing superintendent Experience may be work in church related schools, day camps, youth groups, private schools, licensed day-care centers, or similar experience; or Experience: 6+ months of experience working for Public or Private School. (preferred) Required Knowledge, Skills, and Abilities (KSAs): Passion for children. Ability and patience to work interactively with children. Basic knowledge of federal and state education laws. Computer literate. Strong organizational, time management, communication, and interpersonal skills. Able to learn and implement teaching curriculum software programs and instruct students on utilization. Able to follow verbal and written instructions. Excellent verbal and written communication skills. Ability to manage multiple priorities effectively. Ability to develop and maintain effective working relationships. Ability to travel as necessary. Responsibilities and Duties: Assist teacher or Coordinator in all areas of work. Implement instructional program and lesson plans under the supervisor of Coordinator or Teacher Assist with understanding assessments Assist teachers in checking daily goals to ensure work is being completed. Motivate students for maximum learning. Participate in faculty and professional meetings, educational conferences, and teacher training workshops. Inspire students with consistency, care, and interest to build students' self-esteem, and promote further success. Praise students, compliment them and encourage them in order to build character. Be able to facilitate activities that promote speaking, listening, reading, and writing in English. Perform special projects, during and after normal business hours, and other duties as assigned. All other duties as assigned by supervisor. Equipment Used: All equipment required to perform jobs duties and task previously described. Physical / Environmental Factors: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsive Education Solutions considers applicants for all positions without regards to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other legally protected status. Being authorized to work in the U.S. is a precondition of employment. ResponsiveEd is an Equal Opportunity Employer.
    $43k-52k yearly est. 1d ago
  • CSR Assistant - Benefits Department

    BHC Insurance 4.1company rating

    Customer service supervisor job in Fort Smith, AR

    Job Description We are looking for a full time CSR Assistant for our Benefits Division that will work with our Client Service Professionals and Account Managers to process daily workflow, assist with creating proposals and presentation packets, and manage customer data. The Benefits Department is always evolving, which allows ample opportunities for growth.
    $33k-41k yearly est. 15d ago
  • Customer Service Associate

    Party Emporium

    Customer service supervisor job in Fort Smith, AR

    When forwarding your resume, please include your favorite COLOR! :) Customer Service Associate Description: Understands and is totally sales and service focused on the customer. The customer is our priority! Acknowledges all guests through a greeting, smile or eye contact regardless of the task at hand. Demonstrates knowledge of store products and uses this knowledge to build sales. Practices suggestive selling, offering every guest related items in order to build multiple sales. Maintains the highest standards of integrity, quality and timeliness in all of our business practices. Assists in merchandising the store following the Supervisor's instructions. Maintains store merchandising and operational standards. Follows all Company policies and procedures. Must display attention for details.
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Customer service supervisor job in Fort Smith, AR

    Share: share to e-mail Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: * Bundled health plans such as medical, Rx, dental and vision * Company-paid life insurance for extra protection and peace of mind * Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. * Paid time off from work for leisure or other hobbies. * A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 7751 Rogers Avenue, Fort Smith, AR 72903 Share: share to e-mail
    $24k-32k yearly est. 5d ago
  • Customer Service Associate

    Savers | Value Village

    Customer service supervisor job in Fort Smith, AR

    Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: + Bundled health plans such as medical, Rx, dental and vision + Company-paid life insurance for extra protection and peace of mind + Programs to stop smoking, diabetes management coaching, and on demand care options. + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. + Paid time off from work for leisure or other hobbies. + A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 7751 Rogers Avenue, Fort Smith, AR 72903
    $24k-32k yearly est. 60d+ ago
  • Service Advisor

    Freedomroads

    Customer service supervisor job in Poteau, OK

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 19d ago
  • Customer Assistance Representative III

    State of Oklahoma

    Customer service supervisor job in McCurtain, OK

    Job Posting Title Customer Assistance Representative III Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 9 Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary for this position is up to $41,000.00, based on education and experience. Why you'll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. * Generous state paid benefit allowance to help cover insurance premiums. * A wide choice of insurance plans with no pre-existing condition exclusions or limitations. * Flexible spending accounts for health care expenses and/or dependent care. * Retirement Savings Plan with a generous match. * 15 days of vacation and 15 days of sick leave the first year for full time employees. * 11 paid holidays a year. * Student Loan repayment options & tuition reimbursement. * Employee discounts with a variety of companies and venders. * Longevity Bonus for years of service Job Description Location: Idabel - 1400 Lynn Ln Idabel, OK 74745 Salary: up to $41,000.00, based on education and experience Full Time /Part Time: Full Time Work Schedule: Monday - Friday Primary Hours: 8-5 Position Description: The Customer Assistance Representative is responsible for helping customers seeking services and information at the county health department. This includes collecting all pertinent demographic and billing information from clients, answering phones, filing, appointment scheduling, data entry and responding to customer questions and needs. Position Responsibilities/Essential Functions: * This position is the frontline for customer service and our clients. Is responsible for all client/patient registrations for the county health department. The position is also responsible for processing WIC benefits, answering telephones, working, and coordinating with other departments, collecting, and entering billing information, accepting, and documenting payments. Other tasks include light typing assignments, scheduling appointments, providing general information to the public, filing, and maintaining client records, filing and preparation of program reports. This position will access the Oklahoma Health Care Authority Medicaid on the Web daily to look up Medicaid eligibility for patients or completing the online application for new coverage or to reinstate expired coverage for families or individuals. Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms, and reports. * Initiates and handles correspondence relating to a special field or program regarding agency or program rules, policies, procedures, or requirements. * Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs several tasks such as posting and recording data. * Enters and retrieves information using personal computer or other data processing equipment and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections. * Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies. * Receives or delivers materials and equipment. * Being present at the office is an essential function of the job. * Other duties as assigned. Other Duties * Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. * Works effectively in team environment, participating and assisting their peers. Minimum Qualifications: Education and Experience requirements at this level consist of one year of experience in clerical office work plus one year of experience in customer service, or an equivalent combination of education and experience. Application Requirements: * If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. * All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Valued Knowledge, Skills and Abilities Knowledge, Skills, and Abilities required at this level include knowledge of state laws and rules concerning the business operations of the agency; of accounting principles and practices; of various types of business organizations; of office practices; of business arithmetic; of methods and techniques for conducting research; of training principles and techniques; and of supervisory principles and practices. Ability is required to read and interpret laws; to communicate effectively, both orally and in writing; to establish and maintain effective working relationships with others; to apply laws and rules to individual problems and situations; to organize and direct the work of others; and to construct various types of reports. Physical Demands and Work Environment: Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels. While performing the duties of the job, employees are required to talk, stand, walk, and reach with hands and arms. This position requires long periods of sitting and daily use of computers and phones. Employees must be willing to complete all job-related travel associated with this position. Being present at the office is an essential function of the job. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact
    $41k yearly Auto-Apply 6d ago
  • Service Advisor

    Stuteville Auto Group

    Customer service supervisor job in Poteau, OK

    At Stuteville of Poteau, we value your time and appreciate your interest in joining our team. We are seeking a motivated, entry-level Service Advisor to support our continued growth and commitment to exceptional customer service. If you enjoy working with people, have an interest in automobiles, and take pride in delivering outstanding customer experiences, we'd love to connect with you. What We Offer Competitive pay Vacation, holiday, and sick leave Medical, dental, and vision insurance 401(k) Ongoing training and growth opportunities A supportive work environment with long-term organizational stability What You'll Do Be the friendly, knowledgeable point of contact for our service customers. Listen to concerns, explain repair needs clearly, and set honest expectations. Communicate between customers and technicians to keep things running smoothly. Provide accurate estimates and keep customers updated throughout the process. Review completed work with customers and ensure their satisfaction before they drive away. What We're Looking For No experience needed - just a willingness and the aptitude to learn Great communication and customer service skills Ability to multitask in a fast-paced environment Team player with a positive attitude General automotive knowledge Valid driver's license and acceptable driving record Experience with Chrysler and Reynolds & Reynolds DMS is a plus We're proud to be an equal opportunity employer, committed to a workplace where everyone is respected and valued. We prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. If you're ready to join a team that treats customers and employees like family - apply today!
    $32k-55k yearly est. 26d ago
  • Field Service Supervisor

    Ja Riggs Tractor Company 4.2company rating

    Customer service supervisor job in Fort Smith, AR

    Description: The Field Service Supervisor is responsible for coordinating and overseeing the daily activities for the Field Service Department and provides leadership to the Field Service Department by performing the following duties personally or through subordinate(s). WHAT YOU'LL DO Maintain a high level of customer satisfaction. Schedule field service technicians and open and close work orders. Keep track of technicians' time. Serves as lead person in the advising technicians on technical questions. Schedule and dispatch field technicians. Demonstrate a positive and professional behavior, flexibility, and effective communication skills in their interactions with others both internally and externally. Demonstrate professional behavior Manage and supervise the field service department operations and staff. Responsible for the overall direction, coordination and evaluation of field service department. Speak effectively before groups of customers or employees of organizations. Prepare quotes and ensure workorders are closed in a timely manner Ensure compliance with all safety and environmental requirements Conduct monthly meetings with field service technicians Maintain close customer contact throughout the repair Ensure service reports are received in a timely manner Requirements: WHAT YOU'LL NEED High school diploma and/or one to three years related experience and/or training Ability to read, analyze and interpret documents, procedures, and schematics Ability to write routine reports and correspondence. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Basic math abilities including addition, subtraction, multiplication and division. Ability to calculate figures and amounts such as percentages and discounts. Ability to review summary figures, identify trends and analyze impact relative to areas of responsibility. Knowledge and experience in budgeting and cost/revenue projections Availability to work hours that are normally regular business hours, but weekend, holiday and evening work may be required to get a job completed on time. Tolerance for performing complex tasks with numerous interruptions. IMPORTANT INFORMATION While performing the duties of this Job, the employee is occasionally required to lift and/or move up to 50 lbs. Standing, walking and meeting activities are required frequently throughout the workday. Employee must be able to process paperwork and utilize office equipment (including personal computer, phone, etc.). A large portion of the day is spent communicating orally in person and by phone. Normal sight or corrected vision is required to read documents and use standard computer terminals. Ability to move around continuously throughout the service department. Work may involve moving or lifting of light to moderately heavy materials or equipment requiring physical strength and agility to withstand the strain of manual work. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. Required travel up to 10%. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA FLSA: Exempt Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $29k-37k yearly est. 25d ago
  • Customer Service Specialist

    Automobile Club of Southern California 4.3company rating

    Customer service supervisor job in Fort Smith, AR

    This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents and other personnel. Provides service support for existing insured's and members. Assists in the sale of insurance products, and provides other insurance support services. Reviews and completes documentation for business written in an office. Provides information to members regarding memberships and insurance Job Duties Provide professional customer service to members and insured's. Provide service and information to members regarding memberships and insurance. Provide service to walk-in and telephone members seeking insurance services. Sell memberships and assist in the sale of insurance to prospective insureds. Assist members with changes to existing policies or memberships, renewals, and provide information regarding billing. Accept payments on membership and insurance. Verify insurance coverage for lien holders and leasing companies. Provide binders as requested. Perform typing and other administrative duties, including, but not limited to; letters, forms, cards, rush escrows and evidence of insurance. Develop insurance leads for office sales agents and life specialists. Communicate positively and effectively with all staff. Maintain and open and positive relationship with management. Provide service support for both management and sales and life agents. Engage in cross selling opportunities. Resolve member and insured related problems using discretion and independent judgment. Refer issues which require more authority to appropriate level. Service work tends to be routine and described within sales and underwriting guidelines. Has skill set necessary to handle most complex transactions and basic complaints. Complex complaints may be referred to higher level Insurance Specialists or Sales Management for handling. Qualifications High School GED Required 1-3 years Customer service Preferred Moderate proficiency in data entry required. Moderate Microsoft Word and Excel skills preferred. Advanced customer service skills preferred. Property and Casualty/Solicitors License required. Property and Casualty Insurance License, valid in selling state - Issued by State within 1 Year Required Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plan with company match AND Pension • Tuition assistance • PTO for community volunteer programs • Wellness program • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer
    $24k-30k yearly est. Auto-Apply 39d ago
  • Service Supervisor

    Rentokil Initial

    Customer service supervisor job in Fort Smith, AR

    Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." Position Overview Responsible for in-field training, coaching, supervision and monitoring of delivery of quality service to all customers by the company's service professionals. Job Responsibilities * Directs, monitors and motivates service professionals to provide quality service to all customers. * Provides continuous, up-to-date in-field training and coaching to service professionals. * Conducts random quality audits of accounts in compliance with branch goals. * Takes responsibility of servicing pest routes when necessary. * Spends approximately 10% of time in the office and 90% in the field * Performs pest control, termite control or homes services production work approximately 40% of time spent in the field * Inspects pest management work performed by service professionals and coaches to ensure compliance with company standards approximately 50% of time spent in the field Job Requirements * High school diploma or general education degree (GED) * 2-year degree is preferred but not required * 1-2 years of industry experience required * 3+ years of industry experience preferred * Must possess a valid driver's license in state of residence * Ability to read and interpret documents such as safety rules, operating and procedural manuals * Basic communication skills required, advanced verbal communications skills preferred * Ability to write routine reports * Effective coaching, teaching, mentoring skills * Knowledge of service protocols/application requirements for commercial pest and rodent management * Operates a commercial, company assigned vehicle in accordance with state laws and company safety standards at all times Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to: * Move up to 15 pounds regularly and 15-20 lbs frequently, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Exerting up to 50 lbs of force to move objects is required occasionally. * Use legs and/or hands and arms to ascend or descend ladders, stairs, scaffolding, ramps, poles, etc., in a manner that exceeds what is required for ordinary locomotion. * Maintain his/her balance when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces; balance exceeds that needed for ordinary locomotion. * Bend legs and spine downward and forward to crouch or squat, and bend legs at the knee to come to rest on a surface with one or both knees, including crawling on hands and knees or hands and feet. * Push objects forward, downward, or outward with sustained force using the upper extremities to press with steady force, and drag, draw, haul, or tug objects with sustained motion using the upper extremities to exert force. * Extend his/her hands and arms in any direction to reach objects, and move objects from a lower to a higher position, or move objects horizontally from one position to another, by lifting or carrying objects either in his/her hands or arms or by strapping equipment to the body; requires substantial use of upper extremities and back muscles. * Use touch of skin to perceive attributes of objects, such as size, shape, temperature, or texture; particularly fingertips. * Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment. * Operate a motor vehicle and use electrically and manually powered hand tools for securing objects to surfaces. Incumbent is required to have: * Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm's reach with skill, control, and accuracy, and to determine the accuracy, neatness, and/or thoroughness of work assigned (i.e., general labor), or make general observations of facilities or structures . * Visual acuity to operate motor vehicles. * Incumbent will be subject to: * Both inside (not necessarily temperature controlled) and outside (without protection from weather; extreme heat-above 100 and/or cold-below 32 for more than one hour) environmental conditions. * Hazardous physical conditions, such as mechanical parts, vehicles, electrical current, heights and scaffolding, chemical exposure, and/or high heat. * Atmospheric conditions affecting the respiratory system of the skin, such as fumes, odors, dust, mold, mist, gas, poor ventilation. * Exposure to animals and insects. * Wearing respiration equipment or personal protective equipment (PPE). * Working in confined spaces, narrow aisles, or passageways which could cause reactions in those with claustrophobic tendencies. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth * Multiple avenues to grow your career * Training and development programs available * Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness * Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 * Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement * 401(k) retirement plan with company-matching contributions Work-Life Balance * Vacation days & sick days * Company-paid holidays & floating holidays * A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
    $27k-43k yearly est. 14d ago
  • Customer Experience Lead-Northwest Arkansas

    VSCO 4.3company rating

    Customer service supervisor job in Fayetteville, AR

    Customer Experience Lead-Northwest Arkansas - (04FQV) Description A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: Leading and demonstrating company values within the store. Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching. Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. Linking results to behaviors and actions to drive top-line sales. Independently managing labor hours within the store to drive top-line sales and profit. Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. Demonstrating and leading company policy and procedures. Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Posted Salary Minimum: $15.50 Posted Salary Maximum: $19.50 (US Dollar (USD) VS&Co provides an estimated range of compensation for this role as shown. Your actual compensation will be determined by a number of relevant factors, including but not limited to your specific skills, experience, & geographic location. Qualifications: Passion for Victoria's Secret Brand. Demonstrates excellent merchandising skills. Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. A sense of self-awareness with an interest in seeking feedback to improve and develop. Ability to monitor/track progress and incorporate feedback into decision-making. Experience with influencing cross-functional partners in informal and formal settings to get things done. Ability to work nights, weekends, and a flexible schedule. Ability to stand for long periods and frequently bend, kneel, and lift. Ability to use technology (headsets, mobile devices, computers). 1 year of retail experience preferred. Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States. Primary Location: United States-Arkansas-FayettevilleWork Locations: 110303/00720/Northwest Arkansas NORTHWEST ARKANSAS-736 4201 N Shiloh Drive Fayetteville 72703Job: FieldOrganization: VS StoreSchedule: RegularShift: StandardEmployee Status: Individual ContributorJob Type: Full-time Job Level: Day JobJob Posting: Jan 13, 2026, 6:56:50 PM: :
    $15.5-19.5 hourly Auto-Apply 7d ago
  • Service Manager

    Warren Equipment Company 3.9company rating

    Customer service supervisor job in Poteau, OK

    **TEAM UP WITH US!** The Service Manager is responsible for managing and coordinating service operations strategies and activities within the Service Department. **DO YOU HAVE WHAT IT TAKES?** **WHAT YOU'LL DO:** + Manages daily operations of the service department. + Coach staff and manage resources to achieve company goals in the areas of employee and customer satisfaction, market share, and profitability. + Responsible for annual budgeting process the service department. + Responsible for Contamination Control standards in the service department. + Responsible for leading all safety initiatives and is accountable for safety performance in the service department. + Confers with subordinate supervisory personnel and comprehends staff reports and records to obtain data, such as status of on-going work or projects and projected completion dates. + Maintains accurate schedule and up to date communication practices for all Service work. + Manages Work In Process and Key Performance Indicators for work orders, processes, and personnel and assumes accountability for meeting performance goals. + Manages Career Path and Learning Plans for departmental staff. + Participates in on call rotation for the service department. **WHAT YOU'LL NEED:** + Bachelor's degree (B. A.) from four-year college or university with 3 years' experience; or five (5) years' related experience and/or training; or equivalent combination of education and experience. + Valid Driver's license and clean driving record. + Knowledge and experience in budgeting and cost/revenue projections. + To perform this job successfully, an individual should have advanced knowledge of MS Excel, Word, Access, and PowerPoint. **WHY WORK WITH US?** + We like to take care of business and have fun doing it! + We offer health, dental, vision, life, and more as a comprehensive benefits package. + Don't you want to work with awesome people? **IMPORTANT INFORMATION:** While performing the duties of this Job, the employee is occasionally required to lift and/or move up to 50 lbs. Standing, walking and meeting activities are required frequently throughout the workday. Employee must be able to process paperwork and utilize office equipment (including personal computer, phone, typewriter, copiers, etc.). A large portion of the day is spent communicating orally in person and by phone. Normal sight or corrected vision is required to read documents and use standard computer terminals. Ability to move around continuously throughout a warehouse. Work may involve moving or lifting of light to moderately heavy materials or equipment requiring physical strength and agility to withstand the strain of manual work The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Required travel up to 10%. This position is considered a safety sensitive position. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $43k-67k yearly est. 5d ago
  • Service Manager

    ITW Covid Security Group

    Customer service supervisor job in Long, OK

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk. Job Description The Service Manager will provide support to the District Manager and will be required to assume advanced responsibilities in support of the branch and its daily operations. This position will provide support in the terms of the overall branch and individual service technicians by providing coaching and training on commercial food equipment, procedures, and techniques as well as customer facing skillsets. The Service Manager will also be required to support and enforce all company policies and guidelines required by Hobart Service and assist the District Manager in the adherence and tracking of these policies. The Service Manager is accountable for assisting in leading and directing their assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels. This position will be responsible for assisting the management and administration of general business operations for their branch. This position provides strategic leadership as well as the day to day management of a team of Field Service Technicians and lower-level supervisory staff (where applicable). Responsibilities include developing, maintaining and managing a highly technical field service team. Our Field Service Technicians are accountable for customer commercial food service equipment installations, preventative maintenance, equipment upgrades and updates, sales support for new systems, establishing and growing customer relationships, and creating and implementing a strategy focused on achieving/exceeding financial and customer satisfaction results. In addition, this position is responsible for continued employee development and increasing employee retention and engagement levels. Manage regular maintenance for service vehicles. Qualifications High School Diploma or GED and 4+ years of relevant experience, including supervision OR 1-3 years of relevant experience with a Bachelors degree Experience effectively managing customer relations dealing directly with customers Ability to effectively demonstrate productivity tools, i.e. Microsoft Office Achieve targets and goals with minimal supervision. Strong communication skills verbal and written Electrical and mechanical service experience Valid driver's license Preferred Qualifications 5-7 years demonstrated proficiency in a field service role Ability to understand financial information such as margins, labor cost, mark-ups and expense control Working knowledge of Branch operating systems Customer Relations Management /Sales experience Associates degree or prior Hobart Service supervisory experience Additional information Why work for us? Competitive pay Great insurance options with low premiums Paid vacation and holidays 401K with company match Extensive on-the-job, online, and classroom training Service vehicle, uniforms, and safety equipment provided Safety-conscious work environment Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at **************************** to request assistance. No other requests will be acknowledged. ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. Compensation Information: The pay rate will depend on the successful candidate's qualifications and prior experience. The range for this position is below: $82,560.00 to $123,840.00 annually. ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
    $82.6k-123.8k yearly Auto-Apply 11d ago
  • Service Manager

    Warren Cat 4.3company rating

    Customer service supervisor job in Poteau, OK

    TEAM UP WITH US! The Service Manager is responsible for managing and coordinating service operations strategies and activities within the Service Department. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Manages daily operations of the service department. * Coach staff and manage resources to achieve company goals in the areas of employee and customer satisfaction, market share, and profitability. * Responsible for annual budgeting process the service department. * Responsible for Contamination Control standards in the service department. * Responsible for leading all safety initiatives and is accountable for safety performance in the service department. * Confers with subordinate supervisory personnel and comprehends staff reports and records to obtain data, such as status of on-going work or projects and projected completion dates. * Maintains accurate schedule and up to date communication practices for all Service work. * Manages Work In Process and Key Performance Indicators for work orders, processes, and personnel and assumes accountability for meeting performance goals. * Manages Career Path and Learning Plans for departmental staff. * Participates in on call rotation for the service department. WHAT YOU'LL NEED: * Bachelor's degree (B. A.) from four-year college or university with 3 years' experience; or five (5) years' related experience and/or training; or equivalent combination of education and experience. * Valid Driver's license and clean driving record. * Knowledge and experience in budgeting and cost/revenue projections. * To perform this job successfully, an individual should have advanced knowledge of MS Excel, Word, Access, and PowerPoint. WHY WORK WITH US? * We like to take care of business and have fun doing it! * We offer health, dental, vision, life, and more as a comprehensive benefits package. * Don't you want to work with awesome people? IMPORTANT INFORMATION: While performing the duties of this Job, the employee is occasionally required to lift and/or move up to 50 lbs. Standing, walking and meeting activities are required frequently throughout the workday. Employee must be able to process paperwork and utilize office equipment (including personal computer, phone, typewriter, copiers, etc.). A large portion of the day is spent communicating orally in person and by phone. Normal sight or corrected vision is required to read documents and use standard computer terminals. Ability to move around continuously throughout a warehouse. Work may involve moving or lifting of light to moderately heavy materials or equipment requiring physical strength and agility to withstand the strain of manual work The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Required travel up to 10%. This position is considered a safety sensitive position. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA
    $48k-79k yearly est. Auto-Apply 6d ago
  • Customer Service Associate - Temporary

    Walgreens 4.4company rating

    Customer service supervisor job in Fort Smith, AR

    Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate. Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours. Prefer six months of experience in a retail environment. Prefer to have prior work experience with Walgreens. The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $24k-28k yearly est. 5d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Fort Smith, AR?

The average customer service supervisor in Fort Smith, AR earns between $20,000 and $39,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Fort Smith, AR

$28,000
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