Customer service supervisor jobs in La Crosse, WI - 127 jobs
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Commercial Service Advisor
Dahl 3.9
Customer service supervisor job in La Crosse, WI
At Dahl Automotive, we value our team above all else. We are proud of our culture and career path opportunities we provide! It's our Mission to Keep People Moving and as a member of our team, we look forward to supporting and challenging you to success in this critical role and through your career path. Join our team and become part of a legacy that is more than 100 years in the making!
Join Team Dahl as a Commercial Service Advisor at Dahl Ford Truck La Crosse in La Crosse, WI! In this position, you will greet commercial guests as they enter the department, and communicate with them through their vehicle maintenance and repair process. You will be rewarded for your customerservice and sales. If you have experience in providing excellent customerservice, this career opportunity is for you!
This position's primary focus will be Ford commercial; however, all heavy-duty brands are worked on at this location. This position will work Monday-Friday.
Responsibilities
Greet guests as they arrive at the indoor service department.
Listen to the guest to properly assess their service needs or concerns for their vehicle.
Communicate with technicians so that they have the appropriate information to properly complete the vehicle service.
Regularly communicate with the customer regarding the status of their service appointment.
Maintain Customer Happiness scores at or above company standards.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
As part of the Dahl Auto team, you will be eligible for all company benefits, including paid time off, medical, dental, vision, 401k with automatic 3% company contribution, life insurance, disability insurance, accident insurance, discounts on vehicles and services, and much more!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$34k-40k yearly est. 60d+ ago
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Supervisor, Customer Services
Envoy Air 4.0
Customer service supervisor job in La Crosse, WI
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customerservice issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customerservice operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Must possess a valid state driver's license; some license restrictions may prohibit a candidate from being eligible for this position
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
#EnvoyOut
Position Preferences
A minimum of one year of customerservice experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
$32k-40k yearly est. Auto-Apply 15d ago
Personal Lines CSR/Account Manager
APR Careers, Inc.
Customer service supervisor job in La Crosse, WI
Job Description
CustomerService Representative - Personal Lines (La Crosse, WI)
Employment Type: Full-Time | In-Office
Salary Range: 45k-65k Benefits, 401k
A well-established independent insurance agency with multiple Wisconsin locations is seeking a CustomerService Representative (Personal Lines) to join its La Crosse office. This role is ideal for a personable, organized insurance professional who enjoys working directly with clients and supporting a high-performing team in a professional, welcoming office environment.
About the Role
The CustomerService Representative (CSR) will provide day-to-day service to clients, support account managers, and maintain accurate policy and client information. This position combines administrative responsibilities with hands-on client service, making it an excellent fit for someone who thrives in a fast-paced, client-focused setting.
Key Responsibilities
Greet and assist office visitors and answer incoming client calls.
Prepare proposals, renewal summaries, certificates, and policy documents.
Enter and process policy changes, endorsements, renewals, and cancellations.
Maintain accurate and up-to-date client information in the agency management system.
Support Account Managers and Producers with applications, submissions, and marketing.
Handle correspondence, filing, scanning, and other general administrative tasks.
Provide friendly, professional customerservice to all clients and agency partners.
Qualifications
2+ years of personal or commercial lines insurance experience in an agency setting.
Active Wisconsin Property & Casualty license (or ability to obtain).
Excellent communication and organizational skills.
Strong attention to detail and ability to multitask in a dynamic environment.
Proficiency in Microsoft Office and agency management systems.
Professional, courteous, and service-oriented demeanor.
Benefits
Competitive compensation package
Health, dental, and vision insurance
Life insurance and retirement plan
Paid Time Off (PTO) and paid holidays
Hands-on training and career growth opportunities
Monday-Friday schedule (no evenings or weekends)
Join a friendly, client-centered insurance team that values professionalism, teamwork, and long-term relationships.
$26k-34k yearly est. 11d ago
Service & Engagement Team Leader - Winona, MN
Target 4.5
Customer service supervisor job in Winona, MN
The pay range per hour is $21.50 - $36.55 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at **********************************************
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the skills and experience of:
* Guest service fundamentals, experience building a guest first team culture and driving loyalty programs
* Guest engagement; problem solving and resolution
* Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
* Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals
* Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent
As a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
* Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service, resolution, driving loyalty and cleanliness standards.
* Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
* Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload, to deliver on store sales goals, guest engagement and troubleshoot opportunity areas as needed throughout the day.
* Support Target Loyalty Programs to ensure your team can educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience.
* Support your direct leader by following-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences.
* Engage in consistent, meaningful development conversations throughout the critical touch points within the teams career path.
* Personalize recognition and appreciation of your team to reinforce critical guest service behaviors and promote a positive team and guest centric culture.
* With guidance from your direct leader, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors.
* Quickly respond to any concerns with a guests' shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues.
* Ensure your team members stay up-to-date on upcoming major promotions, brand launches and events.
* Evaluate candidates for open positions and develop a guest-centric team.
* Work a schedule that aligns to guest and business needs (this includes early morning, evening, closing, overnight shifts, holidays and weekends).
* Support and enable team members to deliver pick up and drive up orders (including drive up returns and Starbucks) efficiently and accurately to digital guests, following all federal, state and local adult beverage laws. Support guest services as needed.
* Demonstrate a culture of ethical conduct and compliance; lead team to work in the same way and hold others accountable to this commitment.
* Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correct hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
* Model creating a welcoming experience by greeting guests as you & your team are completing daily tasks.
* Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.
* Lead by thanking guests and let them know we're happy they chose to shop at Target.
* Model the execution of physical security processes in order to enhance the instore security culture.
* Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices
* If applicable, as a key carrier, follow all safe and secure training and processes.
* Address all store emergency and compliance needs.
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go:
* High school diploma or equivalent
* Must be at least 18 years of age or older
* Previous retail experience preferred, but not required
* Lead and hold others accountable
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work independently and as part of a team
* Manage workload and prioritize tasks independently and with a team
* Welcoming and helpful attitude
* Effective communication skills
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Access all areas of the building to respond to guest or team member issues
* Interpret instructions, reports and information
* Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others
* Climb up and down ladders as needed
* Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
$21.5-36.6 hourly Auto-Apply 22d ago
Customer Service Manager
Five Below, Inc. 4.5
Customer service supervisor job in Onalaska, WI
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
RESPONSIBILITIES
* Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customerservice experience; ensuring that each guest has a fast, friendly check out experience.
* Responsible for leading their assigned store to achieve and maintain customerservice score goals provided by the District Manager.
* Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
* Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
* Responsible for performing store manager duties in their absence.
* Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
* Reviews all corporate communications and reacts accordingly.
* Partners with the entire store leadership team in merchandising procedures and World Recovery.
* Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
* This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
QUALIFICATIONS
* High School Graduate or equivalent.
* College experience preferred.
* Minimum 2 years of management experience
* Excellent verbal and written communication skills
* Ability to multi-task
* Creative thinking
* Ability to maintain composure under pressure
ESSENTIAL JOB FUNCTIONS
* Frequently operate cash register
* Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
* Frequently ascend/descend ladders in order to retrieve and put away stock
* Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
* Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
* Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
* Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
* Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
* Must be able to remain in a stationary, upright position for 80% of the time
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type:
Hourly
Position Starting At:
$15.00
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has ***************** email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
$15 hourly Auto-Apply 11d ago
Support Services Supervisor- Accessioning
Labcorp 4.5
Customer service supervisor job in Houston, MN
Are you detail-oriented, process-focused, and enjoy leading others? Are you looking for an industry-leading company that offers growth and stability? LabCorp is seeking a Support ServicesSupervisor in our accessioning department to join our team in Houston, Texas. In this position, you will work in a fast-paced, customer-focused, and challenging environment and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives".
Schedule: 3rd Shift, Monday evening through Friday evening/Saturday AM. Weekends as needed.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Job Duties/Responsibilities
* Supervise the day to day operations of the department.
* Assist with preparation of laboratory specimens for analysis and testing
* Directly supervise, train, and mentor non-technical personnel of the department
* Monitor daily workflow in the referral department and schedule adequate coverage
* Responsible for ensuring all shifts in the department are properly staffed
* Research and resolve any production errors while escalating when necessary
* Engage in continuous process and service level improvements
* Perform quality assurance checks to ensure efficiency and accuracy
* Prepare and maintain Quality Assurance records and documents
* Meet regularly with direct reports to provide coaching and feedback for their development
* Responsible for administering and managing policies and procedures
* Process and maintain payroll and personnel files
* Perform administrative duties as needed
Requirements
* High school diploma or equivalent.
* Associate's degree or higher is a plus
* 3 years of relevant experience, preferably in a clinical laboratory setting.
* Prior supervisory or leadership experience is preferred
* Familiarity with laboratory operations, as well as policies and procedures, is preferred
* Strong computer skills and working knowledge of Microsoft Office
* Excellent communication skills; both written and verbal
* High level of attention to detail with strong organizational and prioritization skills
* Strong critical thinking skills with the ability to make decisions in a fast-paced environment
If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$59k-90k yearly est. Auto-Apply 7d ago
Service Advisor
Freedomroads
Customer service supervisor job in Onalaska, WI
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 26d ago
Restaurant Supervisor - Customer Service Associate
Dunkin'-West Salem
Customer service supervisor job in West Salem, WI
Dunkin' - West Salem is currently hiring a full time or part time Restaurant Supervisor for our West Salem, WI location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Dunkin' - West Salem in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals.
Applicants for this role should have effective verbal and written communication skills.
Restaurant Supervisor responsibilities -Monitor team members to follow all service standards.
-Supervise service of guests, being watchful of signals from guests in need of service.
-Assist manager to establish and monitor sidework duty completion.
-Read daily communication sheets from previous shift and prepare one for the following shift.
-Check restaurant for cleanliness and set up.
Check tables for cleanliness and proper set up.
-Communicate both verbally and in writing to provide clear direction to staff.
-Comply with attendance rules and be available to work on a regular basis.
-Perform any other job related duties as assigned.
Thanks for your interest in this role.
We hope to meet you soon.
Dunkin' - West Salem is hiring immediately, so please apply today!
$26k-34k yearly est. 1d ago
RV Service Advisor
Pleasureland
Customer service supervisor job in West Salem, WI
Full-time Description
PleasureLand RV Center is the largest RV dealership in the Upper Midwest. We have been ensuring customer satisfaction and helping people select the right RV for their needs since 1971.
PleasureLand RV Center is currently hiring for a full time Service Advisor to join our highly successful team. We are looking for someone who is committed to helping our organization continue to prosper and grow. This position demands strong communication and organizational skills, above-average computer knowledge, an outstanding work ethic, and the ability to create long-term, professional relationships built on trust, honesty, and integrity.
Essential Job Functions:
Engage with customers in various different settings and effectively communicate their repair needs to the technician.
Present findings and estimates of repair to our customers, selling value added services and parts as needed.
Coordinate repairs with the In-House Service Center, Warranty companies, Manufacturers, Insurance companies, and other Outside Vendors.
Ensure all parts and labor are accounted for on work orders before finalizing.
Develop extensive product knowledge to provide an excellent customer experience.
We offer in-house training, a very competitive compensation, full benefits package, and a great family-like work environment.
We are an Equal Employment Opportunity Employer!
Salary Description $40,000 to $67,000 - Varies based on commissions
$40k-67k yearly 60d+ ago
Dining Services Manager - $2000 Sign On Bonus
Brookdale 4.0
Customer service supervisor job in La Crosse, WI
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or general education degree (GED) required. Two to four years experience in commercial kitchen, operation and line cooking, and/or training; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. State food service certification required, if applicable. ACF Certified Sous Chef (CSC) preferred.
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Familiarity with Microsoft software preferred. Basic typing skills are essential. A thorough knowledge of food safety and sanitation, culinary nutrition, and supervisory management is required.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Use hands and fingers to handle or feel
On-Call on an as needed basis
Reach with hands and arms
Possible exposure to communicable diseases and infections
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 25 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Requires Travel: Occasionally
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Plans, manages, and coordinates activities of the dining services department at one or more locations, and provides food services for residents and employees.
Develops standards for organization and supervision of dining services.
Maintains quality dining services within the prescribed budget.
Determines quality and quantity of food required; plans menus and controls food costs; may be scheduled to prepare meals.
Oversees the food preparation and cooking, to ensure meals are prepared per company procedures.
Makes frequent inspections of all work, storage, and serving areas to determine that regulations governing food safety and sanitation are followed.
Prepares cleaning schedule, production worksheet and staff schedules.
Maintains inventory of food and nonfood items.
Selects, orients, and trains new employees in department; effectively delegates authority to dining services staff to ensure effective flow of materials and services.
Develops and directs cost control system; prepares and submits department budget to director.
Provides nutrition education and counseling for residents; presents dining services education program to dining services and other staff as needed.
Ensures safe work procedures are developed and followed, to include those relating to employee injuries, prevention, and infection control.
Ensures a continuous quality improvement program is in place and appropriate follow-up occurs.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
$66k-106k yearly est. Auto-Apply 9d ago
Corrections Food Service Leader 2
State of Wisconsin
Customer service supervisor job in Black River Falls, WI
These positions are responsible for food production lead work. General responsibilities include: the preparation and distribution of the food, including special diets, for the inmates and staff of the institution; maintenance of a safe and sanitary food service area; care for and clean kitchen equipment; plan meals and procure supplies; maintain food inventory; maintenance of security in the food service department; and training of new inmate workers and food service staff in all facets of operation.
Salary Information
The CFSL 2 is in pay schedule and range 03-12 with a starting pay of $22.18 per hour. Pay on appointment for current state employees may vary according to the applicable pay transaction provisions of the Compensations Plan and Wisconsin Administrative Code. A twelve-month probationary period is required.
In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:
* Substantial leave time including at least 3.5 weeks of vacation/personal time, nine paid holidays, and ample accrued sick time that rolls over each year.
* Insurance: Excellent and affordable health, dental, vision, and life insurance.
* An exceptional pension plan with employer match and lifetime retirement payment
* An optional tax advantaged 457 retirement savings plan
* DOC is a qualifying employer for the Public Service Loan Forgiveness program.
* The Well Wisconsin Program helps participants set health and well-being goals, track progress, stay motivated, and earn incentives.
* Our Employee Assistance Program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
To help you understand what your benefit package would be worth, please see the Total Rewards Calculator here.
Job Details
Applicants must be legally authorized to work in the United States (i.e. a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without DOC sponsorship) at the time of application.
The Department of Corrections will conduct criminal background checks on applicants prior to selection. Upon hire, all new DOC employees are subject to fingerprinting.
The Department of Corrections may conduct pre-employment drug screens. Any applicant who is offered employment in a position which requires a pre-employment drug screen must pass the screen as a contingency of employment.
Qualifications
Qualified applicants will have knowledge, training, and/or experience in:
* Proper methods of food handling.
* Use of standardized recipes.
* Use and care of kitchen tools and equipment.
* Materials, methods, and equipment used in large-scale food preparation.
* Methods of leading food preparation activities on a large scale efficiently.
* Quantity cooking in an institutional setting.
How To Apply
To apply, click on "Apply for Job" to start the application process. Follow the steps outlined in the application process and submit your application.
Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application as described above by the stated date. Apply through the "Careers" tile on your ESS Portal.
The State of Wisconsin is proud an Equal Opportunity and Affirmative Action employer. We are committed to provide equal employment opportunities to all applicants from all backgrounds . We consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations to applicants and employees with disabilities.
The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program. Once determined eligible, please send a follow up email with the HR Specialist below to indicate interest in this job announcement.
Questions can be directed to Coral Nelson, Human Resources Assistant Advanced, at ***************************.
Deadline to Apply
Online applications will be accepted on an ongoing basis until the needs of the department are met. We anticipate using this Job Opening Until: July 8, 2026, at which time we will continue recruiting with a new Job Opening. Applications are processed every week, usually on Thursdays.
For general wisc.jobs user information and technical assistance, please see the wisc.jobs Commonly Asked Questions page. Also, some users report better performance when using the Chrome browser.
$22.2 hourly 31d ago
Service Professional
Mr. Electric 3.9
Customer service supervisor job in Bangor, WI
Established in 1994, Mr. Electric is a global franchise organization providing electrical installation and repair services. Recognized by Entrepreneur magazine among its “Franchise 500,” Mr. Electric franchisees provide these services to both residential and commercial customers. At almost 200 locations worldwide, each location is independently owned and operated. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process!As an Electrician, you are a key member of the team and coordinate the installation, repair, and service of electric and electronic components. Exemplifying our code of values, you show respect and courtesy to all customers and employees.This position is right for you if you are a licensed electrician, devoted to your craft. You are focused, responsible, self-motivated and have a knack for troubleshooting. You are driven to provide the highest level of customerservice and earn the trust of your clients. Specific Responsibilities:
Install, maintain, and repair existing equipment
Determine condition of electrical equipment, troubleshoot malfunctions, and determine needed repairs
Identify materials and quantities needed for new and repair projects
Evaluate customer requests and provide work order descriptions and price projects
Follow established processes and procedures
Operate with safety as a primary concern for self and customer
Job Requirements:
Journeyman Electrician
Physically able to lift heavy objects as necessary
Proficiency to navigate tablet based technology
Professional appearance and personality
Positive Attitude
Team player who can work independently
Benefits: What we can offer YOU!
Competitive compensation and benefits
Holiday and Vacation Pay, Health Insurance, Retirement Plan
Flexible hours with no required weekends and overnight calls
Family oriented culture with work-life balance
Opportunity to grow professionally with real opportunities for promotion
Fun and fast-paced work environment
Professional and knowledgeable co-workers
Variety of interesting and challenging work assignments
We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: $35,000.00 - $100,000.00 per year
At Mr. Electric , you don't just work amongst fellow expert electricians. You learn from them, too. We're big on collaboration, sharing expertise and making each other better. That, plus a competitive salary and the chance to work with a brand with over 23 years of excellence, makes working for an independently owned and operated Mr. Electric franchise a great career move.
Notice
Mr. Electric LLC is the franchisor of the Mr. Electric franchised system. Each Mr. Electric franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Electric LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Electric LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Mr. Electric franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Electric LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Electric LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
$28k-35k yearly est. Auto-Apply 60d+ ago
RV Service Manager
Kunes RV
Customer service supervisor job in Holmen, WI
Job DescriptionDescription:
The RV Service Manager oversees the day-to-day operations of the service department, leading the team to deliver quality repair and maintenance services for recreational vehicles (RVs). This role is responsible for driving customer satisfaction, ensuring efficient workflow, and maintaining high standards of service, safety, and compliance.
Key Responsibilities
Leadership & Operations
Manage, train, and motivate service technicians and support staff.
Schedule and assign work to ensure timely, efficient completion of service orders.
Oversee all aspects of the department, including shop operations, budgeting, inventory management, and workflow optimization.
Monitor and analyze performance metrics for continuous improvement.
Customer Engagement
Maintain a customer-focused environment, ensuring inquiries, concerns, and complaints are resolved promptly and professionally.
Provide accurate service estimates, timelines, and regular updates to customers.
Build relationships to encourage customer loyalty and long-term business.
Quality Control & Compliance
Conduct regular inspections and diagnostics to ensure service quality and safety adherence.
Ensure all service work meets manufacturer and industry standards.
Maintain accurate records for service, parts usage, and labor hours.
Staff Management
Recruit, hire, and evaluate service personnel.
Coordinate ongoing training to keep staff updated on the latest RV technologies and repair techniques.
Requirements:Qualifications
Minimum 3-5 years of experience in RV service or a related industry, with at least two years in a supervisory or management role.
Strong understanding of RV systems and components, diagnostic and repair methods, and service management software.
Excellent leadership, communication, and organizational skills.
Ability to develop and manage budgets and analyze financial reports.
Work Environment
The service department is fast-paced and requires attention to detail, strong leadership, and the ability to handle multiple priorities. Work is performed in a shop setting with exposure to various weather conditions and occasional travel for training or industry events may be required.
All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$61k-101k yearly est. 2d ago
Young Adult Services Supervisor
Aptivorporated
Customer service supervisor job in La Crosse, WI
About Aptiv Aptiv is a non-profit organization dedicated to empowering individuals with disabilities to live more independent, meaningful lives through inclusive, innovative services.
The Role The Teen & Young Adult ServicesSupervisor leads teen, pre-college, and postsecondary transition programs for individuals with intellectual and developmental disabilities (IDD). This role supervises staff, supports students and families, and partners with schools and community organizations to expand access and inclusion.
Key Responsibilities
Lead and grow teen and young adult transition programs
Oversee a pre-college summer program
Supervise, train, and support program staff
Support students with transition planning, college applications, and accommodations
Collaborate with families, schools, colleges, and community partners
Ensure health, safety, documentation, and regulatory compliance
Qualifications
Required:
Strong written and verbal communication skills
Flexible availability (evenings, weekends, community-based hours)
Proficiency with Microsoft Office and electronic documentation systems
Reliable transportation with required insurance
Supervisory experience
Preferred:
Bachelor's degree in a related field
Experience with youth/teen programs, transition services, or disability supports
Experience supporting individuals with intellectual, physical, or developmental disabilities
Knowledge of inclusive education and disability rights
Physical & Work Environment
Work in office, community, and campus settings; frequent travel required
Ability to lift up to 50 lbs as needed
Interaction with individuals who may display behavioral challenge
WHY JOIN OUR TEAM?
At Aptiv, we believe in doing it better, together. Our team is built on collaboration, innovation, and a shared mission to make a positive impact. We're committed to supporting your growth and well-being through:
Meaningful Work: Make a direct difference in the lives of individuals with disabilities.
Collaborative Culture: Join a team of passionate professionals who value teamwork and creativity.
Professional Development: Access training, growth opportunities, and career advancement.
Inclusive Workplace: We celebrate diversity and cultivate an environment where everyone feels valued.
Competitive Compensation: Enjoy a fair hourly rate and flexible scheduling.
READY TO JOIN US?
Apply today and be part of a team making a real difference
$40k-64k yearly est. 10d ago
HUMAN SERVICES SUPERVISOR - JSS JUVENILE JUSTICE & YOUTH SERVICES
La Crosse County 3.3
Customer service supervisor job in La Crosse, WI
About La Crosse County: At La Crosse County, we are committed to creating a vibrant, safe, and inclusive community. Guided by our Strategic Plan, we focus on economic growth, environmental stewardship, affordable housing, and robust public services that enhance the quality of life for all residents.
Why Join La Crosse County?
Wisconsin Retirement System (WRS): A top-rated pension program.
Affordable Insurance Premiums: Comprehensive health, dental, and vision coverage.
Generous Paid Time Off: Vacation, sick, and 10+ paid holidays annually.
Work-Life Balance: Flexible schedules and wellness programs.
Diversity, Equity, Inclusion, and Belonging (DEIB): At La Crosse County, we believe that diversity strengthens our community. We are committed to fostering an inclusive workplace where all employees feel valued.
Overview
La Crosse County Human Services is seeking a dedicated and dynamic Youth Justice Supervisor who demonstrates strong leadership, professional excellence, and an unwavering commitment to the safety and well-being of children and families. In this role, you will provide guidance, mentorship, and oversight to social workers and social service specialists who serve children and families involved in the juvenile justice system.
As a Youth Justice Supervisor, you will play a pivotal role in shaping high-quality service delivery that reflects the department's core values of trust, respect, and service. You will lead with compassion and accountability-supporting staff growth, fostering collaboration, and ensuring that services align with best practices, state standards, and agency expectations. Working in partnership with the Justice Support Services Section leadership team, you will help strengthen outcomes for children and families while promoting innovation, continuous learning, and trauma-informed care across the section.
FLSA: Exempt This is a salaried, professional, and supervisory position in the Justice Support Services Section of the Human Services Department. This position is designed for a highly motivated, creative, collaborative, and compassionate individual who has good communication skills and can effectively lead a team. The primary responsibility of this position is the direct supervision of social workers and paraprofessional staff who provide services and supports to children and families who are in the youth justice system. This position ensures that service provision meets program, agency and state expectations and is consistent with the overarching child welfare and juvenile justice goals of ensuring child safety, permanence, and well-being.
Essential Leadership Functions
Act with Integrity and Build Trust
Demonstrate mutual respect, humility, and honesty in all interactions
Speak up appropriately, even when expressing unpopular viewpoints
Actively listen and remain open-minded to diverse perspectives
Drive for Results
Set clear goals and objectives to motivate self and others to achieve outcomes
Seek new opportunities to improve processes and drive sustainable results
Hold self and others accountable through consistent evaluation and monitoring
Develop Talent and Effective Teams
Foster a collaborative environment that encourages knowledge sharing and growth
Provide mentorship and support to help self and others reach full potential
Recognize and leverage diverse strengths within self and team
Lead with Vision and Strategy
Understand and communicate a compelling vision that aligns with organizational goals
Develop and execute comprehensive strategies to achieve long-term objectives
Connect daily work to the bigger picture, inspiring self and others to contribute meaningfully
Lead with Paradoxical, Critical, and Agile Thinking
Navigate complex situations by considering multiple perspectives
Adapt quickly to changes and uncertainties in the work environment
Make critical decisions using analytical skills, experience, and input from others
Build and Maintain Effective Relationships
Communicate and collaborate effectively with stakeholders across the organization
Influence others through coaching, consulting, and team-minded thinking
Develop and sustain partnerships that create positive outcomes for all stakeholders
Cultivate Community Engagement and Provide Excellent Service
Understand and address the needs and concerns of the community
Incorporate community perspectives into decision-making processes
Drive initiatives that create positive impacts beyond the organization
Demonstrate Emotional Intelligence
Show self-awareness and manage emotions effectively in challenging situations
Seek and respond constructively to feedback, even in the face of setbacks
Balance empathy with accountability when leading self and working with others
Essential Job Functions:
Provides supervision and administrative direction for assigned social workers who provide intake, assessment, case planning and case management, and on- going direct services to children and families referred to the juvenile justice system. Ensures staff effectively employ a strength-based, trauma informed, and culturally responsive approach utilizing evidence-based and best practices.
Responsible for hiring, supervision, training, motivation, evaluation, providing consistent performance feedback and scheduling of work of Youth Justice personnel.
Provides ongoing consultation to staff on cases and the need for agency and community services appropriate for that population and to ensure continuity and the effectiveness of services in conformity with state laws and mandates and with agency policy and procedures.
Reviews and approves assessments, case plans, and other required reports and documentation to ensure fidelity to validated risk and needs tools, timeliness, and alignment with the current agency policy, state standards, evidence-based and best practices.
Monitors the budget performance and evaluates unit program outcome data using outcome-based performance measures and continuous quality improvement principles.
Prepares required statistics and reports for the Health and Human Services Board, committees and other agency units as requested.
Prepares grant proposals and other funding requests to be submitted to local, state and federal funding resources.
Participates in review and development of agency program, policy, and procedures. Serves as agency representative on community committees and service-related activities.
Works collaboratively to develop and enhance Youth Justice case practice though internal teaming within Human Services and effective external partnering with courts, schools, community organizations and service providers.
Related Job Functions
Will be required to work evenings and/or weekends.
This job description is not intended to encompass every job duty or responsibility but is only illustrative. This position is required to perform other duties as may be assigned or required.
Will be required to be on-call as part of a rotating schedule. Must be available for consult after hours, weekends and holidays.
Physical demands: Large percentage of time is spent sitting at desk, talking and hearing, using near and far vision. There will be some time spent going with staff out in the field to attend home visits, team meetings, court hearings, etc. to provide support to staff and observe their work to give feedback on performance. Uses telephones, copy machines, computer. Stands, walks, reaches, handles papers and documents throughout the day. At times it is necessary to transport/carry a child, stoop, kneel, bend/twist and move throughout the downtown campus. There is the threat of physical attack or injury from clients in unusual situations. Drives vehicle on occasion.
Knowledge, Skills and Abilities
Sets clear goals and objectives.
Demonstrates effective problem-solving skills and is solution focused. Comprehensive knowledge of social work principles and methods in the field of juvenile justice, family dynamics, individual and group behavior. Considerable knowledge of laws, standards and mandates relating to youth justice services, and the legislative intent of Chapter 938.
Thorough knowledge of current social and economic problems and the way in which these problems affect families and individuals including knowledge and understanding of the impact of disproportionate contact for BIPOC youth and families.
Knowledge and proven experience in effective interventions including trauma informed practice, motivational interviewing, and other evidence- based practices.
Comprehensive knowledge of community agencies and health resources and ways in which these resources may be available to people in need.
Ability to plan, organize and coordinate a variety of service delivery systems, to achieve program objectives most effectively.
Ability to direct and supervise the work of others.
Ability to establish and maintain effective working relationships.
Ability to stimulate staff growth and development and to give effective casework consultation.
Ability to compute and analyze statistical information.
Ability to present concise oral and written reports.
Ability to monitor and manage program budgets.
Ability to facilitate effective meetings and engage others in the process of collaboration and effective teamwork.
Training, Experience and Other Requirements
Bachelor's degree in public administration, Social Work, Psychology, Sociology, or a related field, required.
At least two years of leadership experience, including a preference for staff supervision and program management within a human service or a related area.
May consider other relevant combinations of education and experience that provide equivalent knowledge, skills, and abilities.
Valid driver's license and reliable transportation for countywide travel, where applicable.
Background check in accordance with Wisconsin Caregiver Law.
Equal Opportunity Employer Statement: La Crosse County is proud to be an Equal Opportunity Employer.
If you need accommodations for a disability during the selection or interview process, please get in touch with Human Resources at ***********************.
Application Process: All applications must be submitted through our career website. Please ensure your application is complete and accurate,our hiring process highly values attention to detail.
$45k-58k yearly est. 6d ago
Resident Services Manager - The Standard on the River
Resprop Management
Customer service supervisor job in Houston, MN
ResProp Management helps people find apartment homes and builds communities. We are a multi-family property management company that serves people, community residents and owners. We got our start in 2010, have grown to over 20,000 units and we are continuing to grow daily. We owe our success to our focus on servant leadership, and our commitment to hiring top talent from the most innovative companies from both inside and outside the multifamily industry.
What you'll be doing:
* Serves as a leader for the leasing consultants by applying creative sales strategies to motivate the team and reach occupancy goals
* Maintain resident ledgers including posting rent payments and issuing charges, concessions and final account statements
* Initiate all necessary lease violations, late rent notices, and evictions as needed
* Assist Property Manager with Accounting Month End
* Assist with the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting apartments to ensure the residents have an excellent move-in experience.
* Understand the value of the property features as they relate to the prospective resident's needs.
* Support occupancy and retention goals by following up with potential and current residents.
* Build relationships with residents through courteous and timely response to needs and concerns.
* Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
* Work with other teammates to plan and organize resident events.
* Train and develop other teammates (provide on-the-job training to leasing consultants and schedules company training).
* Visually inspect/prepare the entire property (office, models, compactor, vacants, curb appeal and amenity areas) daily for cleanliness. Inspect and touch up model and vacant units. Responsible for maintaining work area and office cleanliness.
* Responsible for in-house bad debt collections
* Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests as needed.
* Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
What you must have:
* At least one year of leasing experience in residential property management
* Ability to work a varied schedule including weekends and holidays as required
* Cheerful attitude and focused on customerservice
* Strong written and verbal communication skills
* Tech savvy - able to learn/work with property management applications
* Strength in Sales / Leasing / Closing / Delinquency Management / Renewal Management
What's Nice to Have:
* Bachelor's degree preferred
* Bilingual English and Spanish
* Affordable Experience
Our compensation & benefits package is designed to reward long-term career growth. Your total compensation can and should grow as you progress with the company. We evaluate performance and provide direct feedback to all teammates throughout the year, and ensure that compensation matches the role and performance. In addition, we offer the following:
* $27 Hourly
* Medical, Dental, & Vision Benefits
* 401(k) retirement plan
* Competitive Paid Time Off
* Discounted rent at any properties owned by ResProp Management
Employment Eligibility Requirements:
* Applicants will be required to pass a background check, and reference check prior to their first day to verify their employment eligibility
$27 hourly Auto-Apply 7d ago
Team Leader
Tractor Supply 4.2
Customer service supervisor job in Viroqua, WI
The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
* Maintain regular and predictable attendance.
* Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
* Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
* Deliver on our promise of Legendary CustomerService through GURA:
* Greet the Customer.
* Uncover Customer's Needs & Wants.
* Recommend Product Solutions.
* Ask to Add Value & Appreciate the Customer.
* The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
* Execute assigned basic, promotional, and seasonal merchandising activities.
* Perform Opening/Closing procedures.
* Transport and make deposits to bank.
* Assess store conditions and assign duties.
* Organize and prioritize workflow through the use of the daily planner.
* Recovery of merchandise.
* Participate in mandatory freight process.
* Perform regular and promotional price change activities.
* Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition.
* Adhere to loss prevention standards and respond to any alarm calls as needed.
* Communicate with Team Members on job functions, responsibilities and financial goals.
* Operate cash register/computer supervising cash handling procedures.
* Assist Team Members on appropriate application of policies and procedures.
* Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
* Operate Forklift and Baler.
* Complete all documentation associated with any of the above job duties.
* Obtain license or certifications as needed by the business.
* May be required to perform other duties as assigned.
Required Qualifications
Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately.
Preferred knowledge, skills or abilities
Basic computer skills.
Ability to read, write, and count accurately.
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Ability to perform and execute principle responsibilities of Team Members.
Working Conditions
* Working environment is favorable, generally working inside with moderate noise.
* Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
* Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
* Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
* Ability to work outdoors in adverse weather conditions.
Physical Requirements
* Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
* Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
* Ability to occasionally lift or reach merchandise overhead.
* Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
* Ability to move throughout the store for an entire shift.
* Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
* Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
* Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
* Ability to read, write, and count accurately to complete all documentation.
* Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
* Ability to process information / merchandise through the point-of-sale system.
* Ability to handle and be in contact with birds/poultry.
* Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
* Ability to successfully complete all required training.
* Ability to travel as required in support of district needs.
* Ability to drive or operate a vehicle for business needs.
* This position is non-sedentary.
* Ability to successfully complete training and certification for various business needs.
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
$35k-49k yearly est. 17d ago
RV Service Advisor
Pleasureland Inc.
Customer service supervisor job in West Salem, WI
Job DescriptionDescription:
PleasureLand RV Center is the largest RV dealership in the Upper Midwest. We have been ensuring customer satisfaction and helping people select the right RV for their needs since 1971.
PleasureLand RV Center is currently hiring for a full time Service Advisor to join our highly successful team. We are looking for someone who is committed to helping our organization continue to prosper and grow. This position demands strong communication and organizational skills, above-average computer knowledge, an outstanding work ethic, and the ability to create long-term, professional relationships built on trust, honesty, and integrity.
Essential Job Functions:
Engage with customers in various different settings and effectively communicate their repair needs to the technician.
Present findings and estimates of repair to our customers, selling value added services and parts as needed.
Coordinate repairs with the In-House Service Center, Warranty companies, Manufacturers, Insurance companies, and other Outside Vendors.
Ensure all parts and labor are accounted for on work orders before finalizing.
Develop extensive product knowledge to provide an excellent customer experience.
We offer in-house training, a very competitive compensation, full benefits package, and a great family-like work environment.
We are an Equal Employment Opportunity Employer!
Requirements:
$36k-64k yearly est. 27d ago
RV Service Manager
Kunes RV
Customer service supervisor job in Holmen, WI
Full-time Description
The RV Service Manager oversees the day-to-day operations of the service department, leading the team to deliver quality repair and maintenance services for recreational vehicles (RVs). This role is responsible for driving customer satisfaction, ensuring efficient workflow, and maintaining high standards of service, safety, and compliance.
Key Responsibilities
Leadership & Operations
Manage, train, and motivate service technicians and support staff.
Schedule and assign work to ensure timely, efficient completion of service orders.
Oversee all aspects of the department, including shop operations, budgeting, inventory management, and workflow optimization.
Monitor and analyze performance metrics for continuous improvement.
Customer Engagement
Maintain a customer-focused environment, ensuring inquiries, concerns, and complaints are resolved promptly and professionally.
Provide accurate service estimates, timelines, and regular updates to customers.
Build relationships to encourage customer loyalty and long-term business.
Quality Control & Compliance
Conduct regular inspections and diagnostics to ensure service quality and safety adherence.
Ensure all service work meets manufacturer and industry standards.
Maintain accurate records for service, parts usage, and labor hours.
Staff Management
Recruit, hire, and evaluate service personnel.
Coordinate ongoing training to keep staff updated on the latest RV technologies and repair techniques.
Requirements Qualifications
Minimum 3-5 years of experience in RV service or a related industry, with at least two years in a supervisory or management role.
Strong understanding of RV systems and components, diagnostic and repair methods, and service management software.
Excellent leadership, communication, and organizational skills.
Ability to develop and manage budgets and analyze financial reports.
Work Environment
The service department is fast-paced and requires attention to detail, strong leadership, and the ability to handle multiple priorities. Work is performed in a shop setting with exposure to various weather conditions and occasional travel for training or industry events may be required.
All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$61k-101k yearly est. 34d ago
Residential Service Supervisor
Aptivorporated
Customer service supervisor job in La Crosse, WI
Join Our Team as a Full-Time Adult Family Home Supervisor in Onalaska!
About Aptiv:
At Aptiv, we are driven by our mission to provide a spectrum of innovative support for individuals with disabilities, empowering them to live more independent and fulfilling lives. Our work is centered around compassion, dignity, and opportunity. We believe in creating inclusive communities and that begins with a supportive team. We foster a flexible, positive work environment where our employees can grow both personally and professionally.
Schedule and Compensation:
Full-time hourly position at $20.02/hour
Typical schedule: Monday through Friday, 8:00 AM - 4:00 PM
Flexibility is required to help cover weekends or other shifts when needed
Generous paid time off and a supportive, flexible work environment
About the Role:
We're seeking a compassionate and experienced Adult Family Home Supervisor to oversee the daily operations of one of our adult family homes. This is a leadership role for someone who's passionate about supporting individuals with disabilities while mentoring staff and ensuring high-quality care in a home-like setting. If you're looking for a meaningful career that blends human services, leadership, and operational oversight, this is your opportunity.
Key Responsibilities:
As an Adult Family Home Supervisor, you will:
Oversee day-to-day operations of the adult family home, ensuring a safe, supportive, and inclusive environment
Support residents with personal care, goal setting, and independent living skills
Provide direct supervision, coaching, and support to direct support staff
Ensure compliance with all state licensing and regulatory requirements
Coordinate resident care plans and collaborate with families, healthcare providers, and case managers
Manage scheduling, incident reporting, and documentation using electronic systems
Drive continuous quality improvement in both care and operational processes
What We're Looking For:
Required:
At least 2 years of experience working with adults with disabilities
Previous experience in an Adult Family Home, group home, or licensed care facility
Associate's Degree or post-high school coursework in a human services field
Strong leadership, time management, and communication skills
Flexible schedule with availability to respond to operational needs as they arise
Working knowledge of person-centered care and behavioral supports
Proficiency with computers and common software applications
Valid driver's license, reliable transportation, and good driving record
Preferred:
Experience coordinating services and care plans
Leadership experience
Previous Adult Family Home or licensed facility supervision experience
Knowledge of proactive behavioral approaches
Experience in care coordination for people with disabilities.
Why Join Aptiv?
Impactful Work: Help shape daily life for individuals with disabilities in a residential setting
Supportive Team Culture: Work alongside passionate, mission-driven colleagues
Career Development: Gain access to training, certifications, and internal advancement opportunities
Work-Life Balance: Enjoy a flexible, employee-friendly work environment
Generous PTO: Take the time you need to rest and recharge
Competitive Pay: Fair hourly rate with full benefits
Ready to Join Us?
If you're a motivated leader with a heart for human services and a commitment to excellence, we'd love to meet you. Apply today through our quick and mobile-friendly application process
How much does a customer service supervisor earn in La Crosse, WI?
The average customer service supervisor in La Crosse, WI earns between $28,000 and $54,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in La Crosse, WI
$39,000
What are the biggest employers of Customer Service Supervisors in La Crosse, WI?
The biggest employers of Customer Service Supervisors in La Crosse, WI are: