Yard Team Lead
Customer service supervisor job in Winona, MN
Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you!
The Yard Team Lead will be responsible for the supervision of the outside customer loading process, as well as greeting and assisting customers throughout the yard. The Yard Team Lead will ensure the accuracy of merchandise receipts and loadings of customer merchandise in the assigned area following company policies and procedures.
Job duties:
Responsible for ensuring Fleet Farm's merchandise presentation standards are in place in the yard and surrounding work areas.
Ensure displayed merchandise throughout store is seasonally relevant, properly secured, and well represented.
Responsible for maintaining backroom locator accuracy within yard area.
Ensure all merchandise is properly wrapped and stored in a way that will prevent it from being weather damaged.
Effectively load correct merchandise into customers' vehicles while following all safety guidelines.
Ensure that the Gate Guards are knowledgeable and executing the proper verification procedures for all outside customer loads.
As requested, locate sale and promotional items to replenish stock during operating hours.
Transport product throughout the facility while safely operating a forklift.
Ensures cleanliness standards are in place in the yard and gate areas.
Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.
Job Requirements and Education:
High School Diploma or GED preferred.
Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
Ability to be certified to operate a forklift and other material handling devices.
Ability to lift up to 50 lbs.
Proven ability to lead, coach, and build teammate relationships in a fast changing environment.
Must be able to direct and motivate a diverse population that includes full-time and part-time Team Members.
Demonstrated ability to act decisively, implement solutions, multi-task, and respond flexibly in a quick changing environment.
Warehouse environment can expose temperature fluctuations (hot/cold), noise, dust, and uneven walking surfaces.
Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
Office Manager / Customer Service Representative
Customer service supervisor job in Winona, MN
Job Description
The Jason Banitt - Farmers Insurance Agency in Winona seeks a full-time Customer Service and Sales Representative (CSSR). This position offers the opportunity for growth within the agency along with paid training. Hours are generally 8-5 M-F.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Answering phones and assisting walk-in customers
Review renewal business and identify appropriate follow-up action based on degree of change
Cross-sell/up-sell products to existing customers
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions take
Solicit, sell, and negotiate new business policies
Assist with the annual review process by contacting customers and preparing personalized customer coverage recommendations based on customers' need
General customer service duties as presented
Performs other duties as assigned
Requirements
Solid background in customer service skills
Outstanding written and verbal communication skills
Strong organizational skills with attention to detail
Outgoing personality and excellent phone etiquette
Insurance industry experience preferred but not required
Must pass the state of Minnesota insurance licensing exams (if not presently licensed)
Proficient in operating personal computers and performing routine calculations
Experience with Microsoft Office applications
Adhere to company and agency policies and guidelines
Mail Services Lead
Customer service supervisor job in Northfield, MN
Mail Services Lead. Department: Mail Services/Post Office. Classification: Non-Exempt. FTE: 0.96. Work Schedule: Mid-August through May, approx. 40 hours per week, Monday - Friday, 8:00 am - 4:00 pm; June through Mid-August, approx. 33 hours per week, Monday - Thursday, 8:00 am - 3:00 pm and Friday 8:00 am - approx. 1:00 pm. Flexibility and extra hours needed during rush periods (start and end of semesters) and for departmental PTO coverage.
Work Location: On Campus.
Salary Range: $21 -23.
Essential Job Duties:
* Process incoming and outgoing mail and packages
* Transport incoming and outgoing deliveries between loading docks and mail room. Intake, label, and sort packages. Maintain highly accurate package records.
* Sort student and department mail. Process daily business reply and postage due mail. Maintain multiple spreadsheets when sorting to authenticate recipients.
* Assist with student package pick-up.
* Meter and prepare outgoing US Mail, and FedEx and UPS packages for pick-up.
* Keep current on postal prices and regulations. Communicate with the Print Center and campus community regarding mail design and mailing requirements as needed.
* Delivery Lead
* Coordinate and serve as lead for mail and package/heavy parcel delivery and pickup to campus departments using the college van. Keep the delivery van up to date on service and fuel.
* Post Office responsibilities
* Reconcile cash register, FedEx bill, Business Reply, Postage Due and purchase card statements.
* Order supplies, maintain postage inventory, and conduct official year end inventory.
* Monitor USPS website for permit account activity and postage balances. Update various mail volume and accounting spreadsheets. Provide month-end accounting reports of postage charges to the Business Office.
* Maintain student enrollment database, relabel student PO boxes annually (update as needed), and perform PO box maintenance.
* Supervisory responsibilities
* Hire, train, schedule, and supervise student employees. Manage timecards.
* Provide backup for Print Center
* Assist with customer inquiries and orders.
* Provide printing/copying/binding/finishing services as needed.
* Support, respect, and commit to embracing diverse backgrounds, values, and points of view to build a strong and inclusive community
* Complete and meet deadlines for required training and performance management cycle.
* Perform other duties as assigned
Supervision Received and Exercised:
* Reports to the Director of Auxiliaries and Buntrock Commons.
* This position supervises student workers.
Required Qualifications:
* Education: High school diploma, or equivalent.
* Experience: 3+ years of work experience in the shipping/mailing business, or relevant work experience.
Preferred Qualifications:
* Education: College degree in a related area, such as digital technology, business, accounting or marketing.
* Experience: Experience in a college setting. Proficiency in Microsoft office, especially Excel, and Google Suite highly desirable. Ability to learn new computer related skills.
Prerequisites:
* Employment in this position is conditioned upon successful completion of a background check which may include: criminal background checks, reference checks, verification of work history, verification of any required academic credentials, licenses, and/or certifications, a motor vehicle check, verification of DOT certification, a credit check, employment eligibility verification, and/or a pre-employment physical. Whether a background check is deemed successfully completed will be at the sole discretion of St. Olaf College. Please note, St. Olaf College reserves the right to conduct periodic background checks at its sole discretion.
Disclaimer:
* This position may require you to report early, stay late or work different shifts depending on staffing levels. It may also require you to perform all essential job functions whenever needed and during campus emergencies when necessary.
* This is for general information purposes. It is not intended to list all duties and responsibilities of the position. This job description is subject to change at any time by St. Olaf College, with or without prior notice.
* Review of applications begins immediately and continues until the hire is complete. We accept only online applications.
Auto-ApplyPart Time Customer Service - Johnson Agency Farmers Insurance
Customer service supervisor job in Rochester, MN
Job Description
Put your skills to better use. Johnson Agency with Farmers Insurance in Rochester, Minnesota. We are looking for a friendly and experienced individual to join our team as a Part-Time Customer Service Representative. In this role, your main job will be to talk and connect with our customers, helping them with their basic insurance changes and billing. It is important to build a good relationship with them so that they feel comfortable and valued. You will also follow up with customers to make sure they are happy with our services, addressing any questions or concerns they may have.
This position is perfect for someone who enjoys helping others to make sure their needs are met. If you have experience, or are interested in the insurance industry and are ready to provide excellent customer service, we would love to have you on our team!
Join us and help create a great experience for our customers!
This position is being offered as limited part time hours, up to 10-20 per week. Flexible work schedule is available and this position could lead to more hours in the future for the right individual.
Apply today!
Benefits
Hourly Base Salary Based on Experience
Flexible Schedule
Hands on Training
Appreciation lunches
Home and Work Balance
Paid Holidays
Monthly Bonus opportunities
Buisness Casual Attire
No weekend, evenings or holidays
Career Growth Opportunities
Responsibilities
Process customer policy change requests.
Handle incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Return phone and text messages promptly.
Be outstanding at relationship building.
Work independently and as part of a team.
Assist clients with billing and coverage questions
Gathers information needed to provide quotes for clients
Requirements
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Must have ability to multi-task.
Professional phone etiquette.
Great Customer Service Skills.
Problem-Solving Capabilities.
Works well with other employees and is a team player with a positive attitude.
Background check is required, no individuals with felony records
A Property & Casualty insurance license is preferred, must obtain within 60 days of hiring, license assistance available.
Customer Service Associate
Customer service supervisor job in Rochester, MN
Job Title: Customer Service Associate .** **$13.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft** **$13.20= Clothing Sorter/Hanger, Hardware Sorter**
**$13.39 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes**
**$13.71 = Clothing Grader, Hardware Pricer, Material Handler**
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
1201 S Broadway, Suite B, Rochester, MN 55904
Customer Service Associate
Customer service supervisor job in Rochester, MN
Share: share to e-mail Job Title: Customer Service Associate . $13.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft
$13.20= Clothing Sorter/Hanger, Hardware Sorter
$13.39 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes
$13.71 = Clothing Grader, Hardware Pricer, Material Handler
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
1201 S Broadway, Suite B, Rochester, MN 55904
Share: share to e-mail
Customer Service Lead - Part-Time
Customer service supervisor job in Rochester, MN
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a **Customer Service Lead** ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
**Key Responsibilities:**
+ Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
+ Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
+ Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
+ Coordinate meal and break periods and monitor schedule adherence.
**Requirements:**
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
**Come join our team. You're going to like it here!**
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
**Base Pay:** **$16.00 per hour** **-** **$16.00 per hour**
**Location** 01563 - Rochester
**Posting Number** P1-1077071-2
**Address** 4603 Maine Ave SE
**Zip Code** 55904
**Position Type** Regular Part-Time
**Career Site Category** Store Associate
**Position Category** Retail Store
**Base Pay** $16.00 - $16.00 per hour
Customer Service Associate
Customer service supervisor job in Rochester, MN
Job Title: Customer Service Associate
Pay Range: Our starting pay ranges from $13.00 to $13.71 depending on job duty/position. $13.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $13.20= Clothing Sorter/Hanger, Hardware Sorter $13.39 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $13.71 = Clothing Grader, Hardware Pricer, Material Handler
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
1201 S Broadway, Suite B, Rochester, MN 55904
Auto-ApplyPersonal Lines Insurance Customer Service Representative Level 2
Customer service supervisor job in Claremont, MN
Job Description
We are seeking a Personal Lines Customer Service Representative (CSR) Level 2 to join our team with the primary focus being personal lines. In this role, you will provide exceptional customer service to policyholders by assisting with inquiries, policy changes, billing questions, and coverage explanations. The ideal candidate has strong communication skills, attention to detail, and a passion for helping clients understand their insurance options.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Career Growth Opportunities
Responsibilities
-Provide outstanding customer service by handling inbound and outbound calls, emails, and in-person inquiries.
-Assist clients with policy changes, endorsements, renewals, and cancellations.
-Explain coverage options, policy details, and billing processes to clients in a clear and professional manner.
-Process payments, issue certificates of insurance, and provide required documentation.
-Work closely with agents and underwriters to ensure client needs are met efficiently.
-Maintain accurate and up-to-date client records in the agency management system.
-Assist in identifying client needs and cross-selling additional personal lines products when appropriate.
-Stay informed about industry changes, carrier guidelines, and regulatory compliance.
Requirements
-Required: High school diploma or equivalent; some college preferred, Insurance license (Property & Casualty and/or Life & Health)
-2-5 years previous experience in an insurance agency.
-Strong verbal and written communication skills.
-Ability to multi-task, prioritize, and manage time effectively.
-Proficiency in Microsoft Office (Word, Excel, Outlook), Google (docs, drive, sheets, forms) and agency management systems.
-Detail-oriented with excellent problem-solving skills.
-Positive attitude and ability to work well in a team environment.
Customer Service
Customer service supervisor job in Zumbrota, MN
Job DescriptionDescription:
The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional customer service resolving customer issues effectively while working in a fast-paced, high-volume environment.
Essential Duties & Responsibilities:
Takes incoming calls and make outbound calls to and from customers to address and resolve requests and concerns such as warranty questions, return good authorizations, call tags, etc.
Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others.
Examine records and related documents and correspondence to effectively address questions or concerns. Follow up with Customers to assure satisfaction and resolution.
Communicate with other departments such as Shipping/Receiving, Accounting, and Purchasing as needed to address customer questions, requests, or complaints.
Exercises discretion and judgment and draws on detailed understanding of the company's policies and practices in resolving customer issues.
Requirements:
Preferred Education and Experience:
High school diploma or equivalent required. Some college coursework preferred.
1+ year experience in a customer service role for a medium or large size corporation
Proficiency using Microsoft Office products including Excel, Outlook and Word.
Experience with Great Plains a plus.
Knowledge and Personal Attributes:
Strong organizational and communication skills, with a team orientated philosophy, and problem-solving skills.
Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers.
Strong attention to detail as well as accurate data entry skills.
Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.
Ability to understand issues and make systematic and rational judgments based on relevant information.
Comfortable using the following tools on a continual basis: computer, 10 key, telephone, copier, and fax.
Ability to multitask is a must.
Service Advisor
Customer service supervisor job in Oronoco, MN
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplySelect Service Account Advisor
Customer service supervisor job in Rochester, MN
Full-time Description
WHY NORTH RISK PARTNERS
Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska.
At North Risk Partners, our #one TEAM lives out #one MISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #one TEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life.
JOB SUMMARY
The Select Service Account Advisor is responsible for selling and providing service to new and existing small business commercial accounts. This role will also be responsible for servicing any inherited commercial accounts. This position provides a fantastic opportunity for growth, and develop strong relationships with clients.
ESSENTIAL RESPONSIBILITES
Develop and maintain strong relationships with clients through advising and responding to all correspondence in a quick and accurate manner
Includes answering questions regarding all lines of coverage, and assisting with plan and/or carrier changes, claims, and billing
Analyze and develop new small business insurance solutions for prospective and current clients based on their needs
Sell or refer business across all departments (i.e. property & casualty, employee benefits, and personal lines)
Attend and actively participate in agency sales training meetings
Exercise independent judgment and discretion when:
Evaluating and processing client requests to ensure appropriate coverage is met
Analyzing quotes from carriers for accuracy
Writing and developing new business
Maintain positive relationships with partner insurance carriers
Enter activity and other relevant information into the company's software system(s) in accordance with company procedures
Follow all federal and state regulations, and best practices regarding errors and omissions
Collect overdue account receivable balances from customers
Requirements
QUALIFICATIONS (Knowledge, Skills, & Abilities)
A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 4 years in commercial insurance service
Active property & casualty insurance license
Previous insurance marketing and/or insurance customer service experience is preferred
Self-starter who is able to work independently with guidance from other Account Advisors
Well organized and able to manage tasks efficiently
Strong communication skills, both written (email) and verbal (phone)
Proficient in using online rating systems and other sales software
Ability to demonstrate strong analytical and problem-solving skills
BEHAVIOR EXPECTATIONS
A role model for North Risk Partners' core values, mission, and desired culture
Demonstrate enthusiasm and a positive attitude
Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders
A team player who collaborates and works well with his/her coworkers
A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners
PHYSICAL REQUIREMENTS
Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds
Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently
Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization
Sit and a desk for extended periods of time and perform long hours of work sitting at a computer
Move around office/building/facilities repeatedly throughout the day
Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels
Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings
Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed
TOOLS AND EQUIPMENT USED
Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment
WORK ENVIRONMENT
The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee.
This does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time.
COMPENSATION AND BENEFITS
The estimated base salary range for this full-time position is $50,000 - $60,000 annually, plus commission and benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting.
We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #one TEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.
Service Advisor
Customer service supervisor job in Zumbrota, MN
Mosaic Auto group is always looking for hardworking individuals to join our team! Our goal is to develop long-term employees who want to be successful and have opportunities for advancement. Mosaic Auto looks after their employees with extensive benefits. We invest in our employees and their growth at the store. What We're Looking For: We are looking for dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. What We Offer:
High volume, highly productive shop
Clean and professional work environment
401(K)
Paid vacation opportunity
Promote from within culture
Medical and Dental Insurance
Responsibilities:
Greets customers promptly
Obtains customer and vehicle information
Clearly reports all vehicle symptoms as described by the customer
Determines and recommends needed maintenance base on age, mileage, and vehicle history
Prepares complete and accurate estimate of cost for labor and parts
Establishes follow-up time
Monitors the progress of each vehicle throughout the day, updating customers frequently
Verifies that final invoice reconciles with work performed on the repair order
Explains all completed work and charges to customers
Qualifications:
Minimum of 2 years experience in a service advisory role or equivalent
Ability to work hard with limited supervision
Must be able to manage in a fast-paced work environment
Knowledge of automobiles preferred but not necessary
Positive attitude
High volume mentality
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyService Leader-hourly night supervisor
Customer service supervisor job in Owatonna, MN
BE A PART OF OUR SUCCESS!
Educational Assistance with DeVry University with complimentary laptop**
Immediate Family Members are also eligible
Competitive Pay with Service Award Incentive
Get paid daily through Daily Pay!
Comprehensive Health Benefits including Medical, Dental, Vision, and more!***
401(k) retirement savings with company match
Flexible Schedule
All you can eat pancakes + meal discounts!
Employee Discount Program
Development Pathway: Step by step process to grow your career
3 College Credits hours for completing manager training****
Founded in 1958, Perkins operates 324 restaurants in 32 states and four Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 234 franchised units. Throughout its history, Perkins Restaurant & Bakery has remained true to its mission of providing guests with personalized service and delicious, homestyle food at a great value.
Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!
Position Description
As a Service Leader, you will be responsible for achieving guest satisfaction through implementation of company policies, procedures, programs, and performance standards. In addition, you will monitor compliance with company standards and execution of all company policies to guarantee maximum guest satisfaction and a quality work environment.
Responsibilities:
Ensures that all guests are properly greeted, seated, and served.
Accountable for proper resolution of all guest complaints.
Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks.
Ensures proper control of the facility and equipment through preventive maintenance, repairs, security measures, and adherence to safety and sanitation requirements.
Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
Trains employees during shift to guarantee proper and productive performance.
Takes responsibility and verifies that all menu items are prepared and served according to standards.
Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
Responsible for change fund, cash register, and guest check control. Performance will have a direct affect on the unit's sales and profits through consistent guest satisfaction and cost controls.
Qualifications:
Basic skills such as sanitation, safety, and customer service taught through in-house training
Trustworthy; can be relied upon to deal with payment of guest checks and operate cash register
Must be able to communicate clearly
Must be able to coordinate multiple tasks simultaneously
Physical Requirements / Environment / Work Conditions:
Must have high level of mobility/flexibility
Must be able to work irregular hours under heavy stress/pressure during peak times
Must possess a high level of coordination
Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet
Must be able to fit through an opening 30” wide
Requires frequent reaching, bending, pushing and pulling
Exposure to heat, steam, smoke, cold and odors
Requires continual standing and walking
Disclaimer
This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.
Compensation: $16.00 - $18.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Founded in 1958, Perkins operates 277 restaurants in 32 states and two Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 196 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins American Food Co. is a dining favorite with a solid and respected reputation in the marketplace.
The longevity and success of Perkins American Food Co. is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand.
BE A PART OF OUR SUCCESS
Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!
Auto-ApplyCustomer Specialist/Delivery
Customer service supervisor job in Rochester, MN
Full-time Description
Pay
$23-$25
Responsibilities
The Delivery Driver is responsible for driving a straight truck along a daily delivery route. Tasks along the delivery route include:
Delivering customers' furniture including assembly and installation of the furniture when required.
Inspecting furniture for flaws or damage.
Resolving customer complaints should they arise.
The Delivery Driver will inspect and clean the company vehicle to keep it presentable and functioning.
Other duties as assigned
Benefits
HOM Furniture offers its full-time employees a competitive benefits package.
Paid Time Off- 20 Days in 1st year for full-time employees
Medical and/or Dental Coverage
401(k) Employee Contribution Plan
401(k) Employer Matching
Employee discount
Career advancement opportunities and training
Pay on Demand - options for receiving earned wages
Requirements
Education: Must be working towards or have a high school diploma or GED.
Licenses Required: Must have a driver's license and a clean driving record. Must be able to pass a D.O.T. Medical Physical.
Experience: 1-3 years related experience preferred.
Physical Demands: High physical demands can be required. The employee is regularly required to stand for sustained periods of time. The employee can be expected to lift, push, and pull up to 150 pounds individually and up to 300 pounds as a part of a team. Occasionally, The employee will be required to ascend and descend ladders and stairs in a safe manner. May be required to work safely from heights when necessary. The employee must adhere to safe lifting techniques, follow proper training for learned job hazards and ergonomic risk factors, participate in the departmental stretching program, and maintain an overall safe working environment.
Other: Must be able to communicate effectively both verbally and in writing. Must be 21 or older.
*Reasonable accommodation will be made for those who require it.
HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
Resident Services Manager - The Standard on the River
Customer service supervisor job in Houston, MN
ResProp Management helps people find apartment homes and builds communities. We are a multi-family property management company that serves people, community residents and owners. We got our start in 2010, have grown to over 20,000 units and we are continuing to grow daily. We owe our success to our focus on servant leadership, and our commitment to hiring top talent from the most innovative companies from both inside and outside the multifamily industry.
What you'll be doing:
* Serves as a leader for the leasing consultants by applying creative sales strategies to motivate the team and reach occupancy goals
* Maintain resident ledgers including posting rent payments and issuing charges, concessions and final account statements
* Initiate all necessary lease violations, late rent notices, and evictions as needed
* Assist Property Manager with Accounting Month End
* Assist with the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting apartments to ensure the residents have an excellent move-in experience.
* Understand the value of the property features as they relate to the prospective resident's needs.
* Support occupancy and retention goals by following up with potential and current residents.
* Build relationships with residents through courteous and timely response to needs and concerns.
* Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
* Work with other teammates to plan and organize resident events.
* Train and develop other teammates (provide on-the-job training to leasing consultants and schedules company training).
* Visually inspect/prepare the entire property (office, models, compactor, vacants, curb appeal and amenity areas) daily for cleanliness. Inspect and touch up model and vacant units. Responsible for maintaining work area and office cleanliness.
* Responsible for in-house bad debt collections
* Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests as needed.
* Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
What you must have:
* At least one year of leasing experience in residential property management
* Ability to work a varied schedule including weekends and holidays as required
* Cheerful attitude and focused on customer service
* Strong written and verbal communication skills
* Tech savvy - able to learn/work with property management applications
* Strength in Sales / Leasing / Closing / Delinquency Management / Renewal Management
What's Nice to Have:
* Bachelor's degree preferred
* Bilingual English and Spanish
* Affordable Experience
Our compensation & benefits package is designed to reward long-term career growth. Your total compensation can and should grow as you progress with the company. We evaluate performance and provide direct feedback to all teammates throughout the year, and ensure that compensation matches the role and performance. In addition, we offer the following:
* Competitive salary
* Medical, Dental, & Vision Benefits
* 401(k) retirement plan
* Competitive Paid Time Off
* Discounted rent at any properties owned by ResProp Management
Employment Eligibility Requirements:
* Applicants will be required to pass a background check, and reference check prior to their first day to verify their employment eligibility
Auto-ApplyDirect Care Team Leader
Customer service supervisor job in Rochester, MN
Job DescriptionSalary: $19.5 - $20.25 hourly DOE
The Team Lead functions as a trainer and mentor to the Direct Support Professionals and Aideswithin their designated program. He/she plans and monitors daily activities and routines and provides ongoing feedback to the Direct Support Professionals and Aides. The Team Leadsupports individuals with disabilities in community-based residential homes and family supportservices. He/she assists individuals with daily living skills development, health and wellnessmanagement, medication administration, behavioral and communication development,personal cares and community involvement. Quality support services are delivered withdignity and respect for each individuals unique needs. The Team Lead advocates for
individuals to be fully integrated into community life.
Essential Job Functions
Follows the Individuals Abuse Prevention Plan (IAPP) and Coordinated Service and Support
Plan (CSSP) Addendum as written for each person.
Follows the Health Plans as written for each person and documents appropriately.
Displays satisfactory attendance and punctuality.
Demonstrates a person-centered attitude and builds positive relationships with the
individuals supported.
Documents day-to-day progress and activities.
Promotes health and safety within the program and on Hiawatha Homes properties.
Maintains communication with staff, families, and team.
Assists House Coordinator in providing oversight of designated program.
Other functions as required by the Program.
Minimum Job Requirements
At least 18 years of age
At least 1 year of Direct Care and/or Residential Services experience preferred.
High School Diploma or GED (General Education Diploma) preferred.
Ability to speak, write, and comprehend the English language.
Possess a valid driver's license, and a satisfactory motor vehicle record.
Able to provide proof of employment eligibility and proof of being free from tuberculosis upon hire.
Successfully pass a State of Minnesota background check.
Willing and able to work with and support both male and female individuals.
Benefits
Paid job training.
Shift differentials.
Paid time off.
Retirement plan with employer paid match.
Health Dental and Vision insurance.
Short Term Disability and Life Insurance.
$ 500 sign on bonus paid after 6 months with the organization.
Other
AM/PM shifts, including every other weekend.
72 hours/pay period.
Weekend Late Night Awake Shift Differential Pay: $1.10/hour
#ZR
Energy Services Representative - Southern MN Municipal Power Agency
Customer service supervisor job in Minnesota City, MN
Lead the Charge for a Sustainable Tomorrow Southern Minnesota Municipal Power Agency (SMMPA) is seeking an Energy Services Representative to assist and support Member utilities in delivering innovative Demand-Side Management (DSM) programs. If you're passionate about sustainability and building strong relationships, this role is for you.
Responsibilities
* Support 17 Member utilities with delivery, implementation, and marketing of DSM programs.
* Conduct research and assist in developing innovative DSM programs and services.
* Manage projects and complete various tasks as needed by Agency management.
Qualifications
* Bachelor's degree and (4) years of progressively responsible experience in energy-efficiency programs and technology with a balance of technical, program management, customer service and marketing skills OR equivalent combination of education, experience, and related certifications to successfully perform the essential duties of the job may also be considered.
Join SMMPA for competitive pay, excellent benefits and the chance to make an impact in a collaborative team environment.
Apply and learn more: ****************************
Yard Team Lead
Customer service supervisor job in Winona, MN
Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you! The Yard Team Lead will be responsible for the supervision of the outside customer loading process, as well as greeting and assisting customers throughout the yard. The Yard Team Lead will ensure the accuracy of merchandise receipts and loadings of customer merchandise in the assigned area following company policies and procedures.
Job duties:
* Responsible for ensuring Fleet Farm's merchandise presentation standards are in place in the yard and surrounding work areas.
* Ensure displayed merchandise throughout store is seasonally relevant, properly secured, and well represented.
* Responsible for maintaining backroom locator accuracy within yard area.
* Ensure all merchandise is properly wrapped and stored in a way that will prevent it from being weather damaged.
* Effectively load correct merchandise into customers' vehicles while following all safety guidelines.
* Ensure that the Gate Guards are knowledgeable and executing the proper verification procedures for all outside customer loads.
* As requested, locate sale and promotional items to replenish stock during operating hours.
* Transport product throughout the facility while safely operating a forklift.
* Ensures cleanliness standards are in place in the yard and gate areas.
* Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.
Job Requirements and Education:
* High School Diploma or GED preferred.
* Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
* Ability to be certified to operate a forklift and other material handling devices.
* Ability to lift up to 50 lbs.
* Proven ability to lead, coach, and build teammate relationships in a fast changing environment.
* Must be able to direct and motivate a diverse population that includes full-time and part-time Team Members.
* Demonstrated ability to act decisively, implement solutions, multi-task, and respond flexibly in a quick changing environment.
* Warehouse environment can expose temperature fluctuations (hot/cold), noise, dust, and uneven walking surfaces.
Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
Janitorial Team Lead
Customer service supervisor job in Rochester, MN
Team Lead
Hourly Pay Rate: $19.00 Hours: 6:00pm to 11:30pm Monday-Friday
Are you ready to step up and join a dynamic and successful team? If you're seeking part-time work or considering a new career that offers valuable training and substantial growth opportunities, now is the time to apply!
When you join 4M, you become part of one of the leading companies to work for in America! We are recognized in our industry for our outstanding workplace environment, where safety and innovation are paramount. This can be more than a job; this could be a career.
Job Description
Duties of the position include:
directly supervising and coordinating work activities of the team
Planning and preparing teamwork schedules
coaching and training
Implementing 4M standards
ensuring efficiency and consistency
Resolving client issues
Maintaining accurate records
Promoting and maintaining a safe work environment
Hands-on cleaning alongside your team
Benefits
Why this job is great for you!
Become a valued, respected member of the 4M team with great teammates, culture, and a supportive company.
Competitive pay and benefits.
Daily pay is available for all team members.
Medical Benefits for Team Members (who work 30 hours or more per week.)
Now Available! Dental and Vision Benefits for all team members.
Paid vacation (Full-Time Team Members).
401k Plan with Employer Match (Available to all Team Members who work on average 20 hours or more per week)
Sky's-the-Limit opportunities for growth and advancement.
Requirements:
Must be at least 18 years of age
Some supervisory experience is preferred
Successful drug screening and background check.
Knowledge of Microsoft Office is a plus.
Reliable Transportation.
Check out our culture video to learn more about us at: ****************************
About 4M:
Founded in 1978, 4M Building Solutions is a janitorial, housekeeping, cleaning, and disinfecting services company headquartered in St. Louis, Mo. Supported by 4,000 associates, the company operates in 16 states across the Midwest, Northeast and Southeastern United States
Reports To:
Account Manager