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Customer service supervisor jobs in Santa Maria, CA - 209 jobs

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  • Warehouse Customer Service Assistant

    Ontrac 4.5company rating

    Customer service supervisor job in Santa Maria, CA

    Pay: $16.00 - $21.00 per hour, depending on experience Shift: Monday - Friday from 4:30 PM to 8:30 PM. Hours are subject to change based on the needs of the business.
    $16-21 hourly 6d ago
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  • Customer Experience Lead-Higuera Street

    Victoria's Secret 4.1company rating

    Customer service supervisor job in San Luis Obispo, CA

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $18.00 Maximum Salary: $22.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $18-22.5 hourly 9d ago
  • Customer Service Paint Department

    California Hardware 3.2company rating

    Customer service supervisor job in Arroyo Grande, CA

    Responsibilities include assisting professional contractors and retail customers in selecting paint and related products entering orders on the computer, tinting and mixing paint, merchandising inventory at the store. Assisting in daily operation of the business.
    $36k-44k yearly est. 60d+ ago
  • Customer Service Supervisor / Human Resources Recruitment Coordinator

    All Ways Caring Homecare

    Customer service supervisor job in San Luis Obispo, CA

    Job Description The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSS/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance. Responsibilities Understands and ensures adherence to the agreed plan of care for each client in your caseload Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies Monitors and escalates changes in client's plan of care, services or condition Ensures proper documentation and record-keeping for agency payers Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified Coordinates or supports new hire on-boarding as well as employee exit meetings Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS Coordinates Personnel Action Forms (PAF) for assigned service site(s) Ensures compliance with federal, state, and local employment laws and regulations Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker Other duties as assigned Qualifications High school diploma or GED; some college coursework or Associates degree preferred Two or more years of community service, client service or staffing experience Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT) One to two years of Human Resources with high volume recruiting experience preferred One to two years in a supervisory role preferred Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred Ability to make decisions quickly, and manage confidential information Excellent customer service skills and experience working with the public in a friendly and professional manner General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services Minimal travel may be required
    $36k-51k yearly est. 1d ago
  • Client Service Lead

    4Creeks, Inc. 3.9company rating

    Customer service supervisor job in San Luis Obispo, CA

    Job Description Client Services Group Schedule: Monday - Thursday: 9 hours / Friday: 4 hours The Client Service Lead (CSL) is a senior-level role responsible for leading strategic client relationships and driving business development within a specified market sector. This position blends technical expertise with client-facing leadership, ensuring the successful delivery of design-build projects while cultivating long-term partnerships. CSLs are expected to: Serve as the key client and business development lead within their assigned market sector Lead client and project onboarding, including identifying the right internal team and overseeing project scope and fee Sell the vision of the project to clients and galvanize internal teams to deliver exceptional work/results. Maintain consistent and successful client management throughout the project lifecycle. Provide high-level project management, staying engaged from start to finish to ensure quality, timeliness, and budget. Collaborate with leadership to bring strategic solutions to both prospective and existing clients. Builds a team to deliver company business and revenue goals for assigned market sector Lead proposal development, presentations, and pitching efforts to win new business. Craft client engagement strategies and pursuit plans in line with 4Creeks overarching goals Develop and maintain high-value relationships with civil, municipal, commercial, and infrastructure clients Shape technical approaches and strategies for winning and delivering work Act as a visible advocate by engaging in industry and professional organizations Meet annual sales objectives from both retained and new clients Form and guide client and project teams to effectively meet client needs Oversee the financial performance of projects within your client portfolio, including budgets and targets Coordinate with other client service leaders and internal units to achieve broader business goals Lead negotiations with clients, teaming partners, and subconsultants Market Sector and Business Development Responsibilities: Outside of high level project management, the CSLs are the main driver of key design build client relationships. They are able to develop relationships that progress into consistent revenue within their market sector. They must: Possess 15+ years of industry experience (20 preferred) with a deep understanding of both Design (Planning, Engineering, Survey) and Construction (Scheduling, General Contracting, construction delivery means and methods). Expertise to connect with clients across our service offerings (i.e. understands process beginning to end) Maintain strong technical expertise to accurately scope, price and manage design-build projects. Step into projects at critical phases to ensure alignment with budget, schedule, and delivery. Focus on developing strong, lasting client relationships that lead to repeat business and long-term partnerships. Minimum Qualifications: Technical background is required this is not purely a sales role. A sales only background will not be considered 15+ years experience within the AEC industry, 20 years of experience preferred Must be licensed (PE, PLS, AICP, AIA, Class A or B Contractor) Strong analytical and problem-solving skills. Ability to work independently and collaboratively within a team. Experience with Microsoft Office, including Word and Excel is required. Compensation The salary will be determined by the candidates skill and experience level and highly competitive with industry standards. The benefits package includes full employee health coverage(50% coverage for dependents), company 401(k) contribution, participation in the Employee Stock Ownership Program(ESOP), and performance bonuses. The expected pay range for this position is $140,000 - $175,000 annually, depending on experience. About 4Creeks At 4Creeks Design & Build, we are more than just a Design-Build company; we are a unified team dedicated to delivering excellence from concept to completion. Rooted in Central California, our passion for creating innovative solutions drives us to tackle challenges and transform visions across the region we serve, from California to Colorado and beyond. Our firm thrives on a collaborative, fun, and challenging work environment, where every team member's value is recognized, and delivering results for our clients is paramount. We believe in the power of collective effort and the unique perspectives each professional brings to the table. Together, we pool our resources, expertise, and creativity to provide comprehensive solutions that change, form, and shape the future of our communities. As a 100% employee-owned company, we put our people first. Employee ownership creates a unique work environment that will benefit you the first day you walk in the door. You will experience the 4Creeks difference in commitment to quality, a culture of collaboration, and a relentless pursuit of greatness in everything we do. Join us in shaping a new future with a team that is as dedicated to each other as we are to our craft. How to Apply For immediate consideration; please apply on our website with your resume and cover letter detailing your background, skills, and experience. Our Human Resource Administrator will contact you promptly for initial interview coordination. If there are any questions, please contact us at *******************. The Other Stuff The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, apply range of motion within hands and fingers, including sensitivity to touch, and use a computer. The employee frequently is required to talk, hear, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.
    $34k-66k yearly est. Easy Apply 2d ago
  • Customer Service Supervisor / Human Resources Recruitment Coordinator

    Brightspring Health Services

    Customer service supervisor job in San Luis Obispo, CA

    Our Company All Ways Caring HomeCare The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSS/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance. External Job Description Understands and ensures adherence to the agreed plan of care for each client in your caseload Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies Monitors and escalates changes in client's plan of care, services or condition Ensures proper documentation and record-keeping for agency payers Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified Coordinates or supports new hire on-boarding as well as employee exit meetings Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS Coordinates Personnel Action Forms (PAF) for assigned service site(s) Ensures compliance with federal, state, and local employment laws and regulations Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker Other duties as assigned Qualifications High school diploma or GED; some college coursework or Associates degree preferred Two or more years of community service, client service or staffing experience Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT) One to two years of Human Resources with high volume recruiting experience preferred One to two years in a supervisory role preferred Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred Ability to make decisions quickly, and manage confidential information Excellent customer service skills and experience working with the public in a friendly and professional manner General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services Minimal travel may be required About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Salary Range USD $20.00 - $21.00 / Hour
    $20-21 hourly Auto-Apply 3d ago
  • Call Center Supervisor

    Coasthills Federal Credit Union 4.0company rating

    Customer service supervisor job in Santa Maria, CA

    ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required of this position. Other duties may be assigned to meet business needs. Under the direction of the Member Services Manager, plans, manages, directs, organizes and controls the operational activities and employees of the Call Center, including cross-selling, member service, quality, safety and security control. Assists the Member Services Manager in overseeing the duties and functions of the Call Center employees and assumes the responsibilities of the Member Services Manager when made necessary by absence. Supports the Member Services Manager by ensuring business objectives are attained and member service delivery is professional and efficient. Ensures systems are utilized to their fullest potential. Monitors inbound calls to observe employee performance, demeanor, technical accuracy, sales and service efforts, and adherence to Credit Union policies and procedures. Responsible for achieving Call Center sales goals as established by Member Services and Support Manager and VP Branch Experience. Establishes and monitors employee sales and production goals. Monitors and observes employee performance, including technical accuracy, sales and service efforts, and conformation to policies and procedures. Assists the Member Services Manager in providing leadership to and professional development of Call Center employees to ensure optimal member service. Maintains teamwork and morale among employees. Monitors and reviews employee and inbound call queue performance. Monitors and manages service standard results daily, weekly and monthly. Reviews employee activities and works with Member Services Manager to formulate recommendations for improvement. Answers questions and recommends corrective actions to address member concerns. Aids on complex inquiries, transactions and problem resolution, supervisor calls and approvals beyond employee limits. Maintains the ability to process and fund loans of all types as well as cross-sell all Credit Union products and services. Reviews Call Center activities and works with Member Services Manager to formulate recommendations concerning important policies and services. Works with Member Services Manager as liaison between contracted partners and Credit Union to ensure processes are in place to better serve members. Works with Credit Union partners and vendors to ensure expenses are in accordance with budget. Participates in project implementation, including leading and participating in business priority projects. Works with Member Services Manager to ensure compliance with Credit Union operating policies and procedures. Prepares Call Center schedule, ensuring that breaks and meals are taken to optimize staffing levels. Adjusts staffing models as needed based on service levels, anticipated events, special promotions and transaction volume. Consistently coaches and reviews sales activities of Member Services Officers in all categories. Conducts role-playing with MSOs who need improvement in sales goals. SUPERVISORY FUNCTIONS Effectively directs and supervises assigned employees, ensuring optimal performance. Carries out supervisory responsibilities in accordance with Credit Union policies and applicable laws. Supervisory duties include, but are not limited to, employee selection, training, coaching and discipline. Verifies employee time records and employee performance. Motivates, coaches and evaluates assigned employees' performance. Establishes an environment that promotes teamwork and eliminates barriers to effectively working within the Call Center and across the Credit Union organizational structure. Regularly schedules and conducts Department meetings to keep employees current on Credit Union goals, promotions, products, services, and activities. Encourages participation and open communication. QUALIFICATIONS The qualifications listed below are representative of the knowledge, skill and/or ability required to perform the essential functions of this position. Education and Experience High School diploma or GED, or an equivalent combination of education and experience. Knowledge of operational activities and practices in a financial institution. Five or more years of increasingly responsible experience in a supervisory role within a financial institution, or other related managerial experience. Certificates, Licenses and Registrations California State Notary license (or ability to obtain one). Knowledge Call Center operations, practices, laws and regulations. Credit Union products, services, programs and promotions. Microsoft Word, Excel, Outlook. Supervisory Skills and Abilities Develops and encourages cooperation and teamwork among employees. Possesses skills in directing, coaching, motivating, delegating, evaluating, and counseling assigned employees. Knowledge and experience in promoting teamwork and eliminating barriers to effectively working within the Department and across the Credit Union organizational structure. Other Skills and Abilities Operates a variety of office equipment and machines. Travels, attends, and participates in meetings, seminars, and conferences held before and after normal business hours that may require unaccompanied long-distance travel and overnight lodging. Ability to work a variety of hours, including evenings and weekends. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this job, the employee: Occasionally (up to 3 hours per workday) Frequently (3 - 6 hours per workday) Regularly (more than 6 hours per workday) Sits X Stands X Walks X Bends neck or waist X Twists neck or waist X Stoops or kneels X Uses hands to finger, handle or grasp X Repetitively uses fingers X Reaches, pulls or pushes below shoulder level X Reaches, pulls or pushes above shoulder level X Lifts and carries 11 to 25 pounds Up to 10 pounds Talks X Hears X Sees X Drives a vehicle X Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Working Condition The worker is not substantially exposed to adverse environmental conditions. Mobility Moderate Noise Level Moderate AFFIRMATIVE ACTION/EEO STATEMENT: It is the policy of CoastHills to provide equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. CoastHills conforms to the spirit as well as to the letter of all applicable laws and regulations. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by CoastHills where appropriate.
    $35k-44k yearly est. Auto-Apply 20d ago
  • Member Engagement Specialist

    Channel Islands YMCA

    Customer service supervisor job in San Luis Obispo, CA

    PLEASE NOTE: This opening is for a 5:15am - 8:30am Monday - Friday shift only. Only apply if you are able to work this shift. BENEFITS THAT BENEFIT YOU FREE Family Gym Membership and Program Discounts Education Assistance Program Up To $1,500 per year YMCA Retirement Fund Paid Sick Leave Flexible Schedule What does a Member Engagement Specialist do? Conduct interviews and facility tours with prospective members to promote, the goal of increasing new membership enrollments Engage members and manage and monitor recruitment and retention tracking and reporting Identify, track and follow-up consistently with prospective members via branch promotions, software reports, internal/external messaging etc Generate new prospective members through collaboration with Program Coordinator/Director Handle all new/follow up phone calls regarding facility membership promptly and in a professional courteous manner Perform member relations duties including handling complaints and inquiries, processing new memberships and monthly fee payments Ensure knowledge of YMCA programs and assist with program enrollment Follow check-in and service procedures Follow cash management and receipting procedures Handle telephone reception Maintain a neat and organized Service Desk. Ensure the front lobby area remains tidy and clean Stock work areas with forms and stationary supplies Be proactive with information and knowledge of all program information and changes Complete opening and closing building procedures Provides exceptional customer service and fosters connections with members Our Commitment to Belonging At the Channel Islands YMCA, we are committed to building bridges within our communities. We aspire to create spaces, experiences, and a culture where all people belong and feel connected. Qualifications Must be at least 18 years old High School Diploma or equivalent Previous customer service experience preferred Ability to obtain a criminal record clearance
    $42k-71k yearly est. 18d ago
  • Customer Service Associate

    Hertz 4.3company rating

    Customer service supervisor job in Goleta, CA

    As a Customer Service Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. What You'll Get: Hourly Rate is 21.50 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans. Bonus: Eligible, Up to 12% Overtime Pay: Eligible (The company pays overtime in accordance with federal, state, and local laws. Per company policy, approval is required prior to the use of overtime) Holiday Pay: Eligible (1.5 x regular pay rate for hours worked on a designated holiday, in addition to receiving 8 hours of holiday pay) Sick Pay: Granted Up to 48 hours Paid Time Off / Vacation / Paid observed Holidays (Accruals start at .83 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays) Profit Sharing: Eligible Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to: Up to 40% off the base rate of any standard Hertz Rental Medical, Dental & Vision plan options Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you) Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute. Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more Responsibilities Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures. Welcome each customer with a smile. Proudly represent Hertz with your professional appearance, language and behavior. Focus on providing a clean and safe vehicle, to every customer, every time. Take ownership of each customer's service experience by immediately owning and resolving issues. Be proud of our brand and the role you play in our success. Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part. Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight. Build brand loyalty. Utilize company approved sales and service techniques when determining customer wants and needs. Offer optional products to meet customer wants and needs. Prepare all rental and return documents accurately and completely. Qualify each customer using our company rental requirement guidelines. Provide customers assistance with directions, maps, local area information, appropriate service information, etc. Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. Ensure that the return date and time on the rental agreement is accurate. Review all charges at the time of vehicle return. Prepare the Rental Agreement Folder with all required information. Answer the phones to assist customers in a friendly, helpful and prompt manner. Assist customers by effectively resolving all customer service issues. Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Skills Passion for customer service and attention to detail - Goes the extra mile Self-motivated to achieve and exceed targeted goals Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone. Proficiency in English Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills Demonstrate professionalism and interpersonal skills Proven experience of working well within a team 100% customer focus, with proven experience within a customer facing environment Additional Requirements Work flexible shifts including weekends and holidays; and work overtime as required Work outdoors during all weather conditions Stand for long periods of time
    $34k-43k yearly est. Auto-Apply 13d ago
  • Customer Service Associate, Part Time - Site 863

    Multi-Site Management, LLC

    Customer service supervisor job in Atascadero, CA

    JOB TITLE: CSA - Cashier Part Time FLSA STATUS: Non-Exempt, Hourly SHIFT SCHEDULE: Part Time REPORTS TO: Retail Store Manager The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES • Provide friendly service to customers • Greet and assist customers • Operate cash register to enter a convenience store and gasoline purchases (assistance will be available if needed) • Account for all monies, cigarettes, and lottery tickets on assigned shift • Check the expiration date and face-off product • Follow proper safety protocols and procedures REQUIREMENTS • Must be flexible to work various schedules • Must have the ability to accurately handle money • Must have strong attention to detail • Must possess excellent verbal and written communication skills • Must have excellent customer service skills • Must be capable of effectively communicating with customers and co-workers • Must be able to work independently and be self-motivated • Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS • Must be able to stand and walk for the duration of the shift • Regularly lift and or move up to 20-50 pounds • Must be comfortable working in a convenience store environment • Must maintain a professional appearance and abide by the Dress Code Policy • Must maintain a professional and friendly demeanor towards customers and fellow employees • Daily exposure to gasoline and oil products • Fast-paced environment (This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)
    $34k-46k yearly est. 23d ago
  • Manager, Care Team

    Independent Living Systems 4.4company rating

    Customer service supervisor job in San Luis Obispo, CA

    We are seeking a Manager, Care Team to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Manager, Care Team plays a pivotal role in ensuring the delivery of high-quality health care services to members. This position is responsible for overseeing the daily operations of the care team, ensuring that all staff members are effectively trained and supported in their roles. The Manager will work closely with healthcare professionals to develop and implement care plans that meet the diverse needs of members. Additionally, this role involves monitoring member outcomes and satisfaction to continuously improve service delivery. Ultimately, the Manager of the Care Team is dedicated to fostering a compassionate and efficient environment that prioritizes member well-being and safety. Minimum Qualifications: Bachelor's degree in Nursing, Health Administration, or a related field required. Minimum of 5 years of experience in a healthcare setting, with at least 2 years in a supervisory role required. Current nursing license or relevant certification preferred. Requires knowledge of and experience working with community agencies and programs. Requires experience with Medi-Cal eligibility guidelines, application, and renewal/redetermination process. Requires strong problem-solving and customer service skills. Must be a CA Resident, and must reside in CA while employed. Current and valid California (CA) Driver's License. Must use personal vehicle and current vehicle registration required. Proof of auto insurance required, must maintain CA minimum insurance coverage. BCLS CPR Certification required. Preferred Qualifications: Master's degree in Social Work, Nursing, Health Administration, or a related field. Experience with electronic health record (EHR) systems. Responsibilities: Conducts interviews and hiring of direct reports. Completes a ninety-day introductory and annual performance evaluation of each direct report. Facilitates professional growth and improved proficiency of staff who are direct and indirect reports through mentoring and training. Conducts ongoing performance management of each direct report; establishes performance goals; and measures performance against goals. Ensure the development and implementation of care plans in collaboration with the care team, healthcare professionals, caregivers, and members. Coordinate daily operations of the care team, including scheduling, resource allocation, and workflow management. Monitor patient care quality metrics and implement improvement plans to address any gaps or challenges. Collaborate with healthcare providers, administrative staff, and external partners to ensure seamless care coordination. Manage compliance with healthcare regulations, organizational policies, and safety standards. Conduct one on ones, audits and regular team meetings to support professional growth and accountability. Develop and implement training programs to enhance team skills and knowledge. Address patient and staff concerns promptly and effectively to maintain a positive care environment.
    $42k-72k yearly est. Auto-Apply 36d ago
  • Customer Service Associate PT - Site 864

    American Retail Services 3.2company rating

    Customer service supervisor job in Lompoc, CA

    JOB TITLE: Customer Service Associate - Part-Time FLSA STATUS: NON-EXEMPT HOURLY SHIFT SCHEDULE: PART-TIME (shift hours vary) REPORTS TO: RETAIL STORE MANAGER The Customer Service Associate (CSA) provides prompt, efficient, courteous, quality customer service. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES Provide friendly service to customers Greet and assist customers Operate cash register to enter a convenience store and gasoline purchases (assistance will be available if needed) Account for all monies, cigarettes, and lottery tickets on assigned shift Check the expiration date and face-off product Follow proper safety protocols and procedures REQUIREMENTS FOR CASHIERS: Must be able to work 5:30 am - 2:00 pm Minimum of 1 year of customer service experience Must have the ability to handle money accurately Must have strong attention to detail Must possess excellent verbal and written communication skills Must have excellent customer service skills Must be capable of effectively communicating with customers and co-workers Must be able to work independently and be self-motivated Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS Must be able to stand and walk for the duration of the shift Regularly lift and or move up to 20-50 pounds Must be comfortable working in a convenience store environment Must maintain a professional appearance and abide by the Dress Code Policy Must maintain a professional and friendly demeanor towards customers and fellow employees Daily exposure to gasoline and oil products Fast-paced environment (This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)
    $31k-40k yearly est. Auto-Apply 21d ago
  • Supervisor - AYA Services

    Jay Nolan Community Services 4.2company rating

    Customer service supervisor job in Mission Hills, CA

    : Supervisor: Adolescent & Young Adult Supervisor This new position, partially funded by the Adolescent & Young Adult (AYA) Grant, has been established to focus on the unique needs of Adolescent & Young Adult (AYA) as they move into employment services. This role combines responsibilities for managing an adaptive skills caseload and acting as a liaison for internal AYA referrals and point-person for external AYA referrals. The Supervisor in this role will leverage their existing experience in adaptive skills to support AYA individuals as they transition to the workforce. Key Responsibilities: Caseload Management: Continue to manage an adaptive skills caseload, with a focus on integrating AYA individuals into employment services. AYA Liaison: Serve as the primary contact for transition-aged youth, coordinating referrals from various departments and ensuring a smooth transition into employment services. Capacity Building: Spearhead efforts to enroll at least two AYA individuals into employment services each month. This includes providing personalized support, preparing them for job opportunities, and monitoring their progress. Collaboration: Work closely with a future job developer to expand the capacity of the program. This collaboration will focus on job development and ongoing maintenance of employment placements. Service Integration: Utilize a combination of service lines, including traditional Department of Rehabilitation (DOR) services, regional center-funded adaptive skills, habilitation, paid internships, state internships, and other grant-funded opportunities, to support AYA clients. Supervision and Reporting: Report directly to and work alongside the Manager of Employment Services, who will provide supervision, guidance, and support. Regular updates and coordination with the manager will ensure alignment with broader employment services goals. Growth Plan: As the program builds capacity and demonstrates success, the goal is to hire a job developer who will assist in job placement and long-term support for AYA individuals. This expansion will help maintain the caseload and increase the number of AYA clients successfully transitioning into employment. Qualifications: Bachelors-level degree with 3 years' experience in the field of developmental disabilities service systems or an Associates-level degree with 5 years' experience. Prior experience working with individuals with unique needs, especially in a leadership or support role, is advantageous. An empathetic and compassionate approach, with the ability to connect with individuals on a one-on-one basis. Understanding of and commitment to promoting cultural diversity and neurodiversity. Excellent interpersonal and communication skills. Flexibility, adaptability, and patience in meeting the individual's specific requirements. CPR and First Aid certification *Note: This job description is intended as a general guideline for the responsibilities of the Supervisor: Adolescent & Young Adult and is not an exhaustive list of duties. Responsibilities may evolve as the Employment Department's needs change.* Supervisor: Employment Manager
    $33k-45k yearly est. 18d ago
  • Integrated Product Team Lead (IPTL) (Onsite)

    RTX

    Customer service supervisor job in Goleta, CA

    Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: Secret - Current At Raytheon, the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Raytheon's Advanced Products & Solutions (APS) is a product focused strategic business unit that leverages scale and technology commonality to provide leading-edge, reliable, and cost-competitive products in both the high- and low-end segments. With 1,200+ active contracts, APS supplies mission equipment directly to original equipment manufacturers and government entities for integration on larger systems. Raytheon's APS SBU Engineering Team is seeking a Senior Principal Engineer to perform in the role of Integrated Product Team Lead (IPTL) supporting a development program focusing on program execution. This role will provide leadership driving robust execution practices for engineering development. The IPTL, in coordination with existing engineering leadership, will lead program execution in accordance with contractual requirements as well as ensuring the technical subsystem requirements are achieved. The IPTL will maintain and strengthen our customer and industry partner/supplier relationships through effective coordination in a complex environment. The IPTL will work daily with the engineering team to drive execution efficiency, maintain milestone focus, and manage priority of competing demands on the team. This IPTL role requires proactive and effective collaboration and communication across the program and with the appropriate Customer stakeholders. This is an onsite role located in Goleta, CA. What You Will Do Meet contractual commitments including financial, technical, and schedule performance of assigned program(s) within contractual boundaries and company expectations Report business metrics to both the program and functional leadership including Estimates At Complete (EAC). Provide the technical execution leadership required to design, develop, integrate & test, verify, qualify and deliver a system that complies with performance requirements. Communicate both to the Raytheon leadership and the customer community to provide program status, accomplishments, issues, and help needed. As a member of the Program Leadership Team, contribute to developing and aligning on common program vision and execution strategies. Actively work to identify, manage, and mitigate risks or capture opportunities. Provide mentoring and guidance to team members. Travel as necessary to support the Program (approx. 10%) Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience. Experience in Program Management and/or IPT execution within the Defense Industry. Experience leading cross-functional teams that includes two or more other disciplines in Engineering, Contracts, Finance, Procurement/Supply Chain, Manufacturing/Operations, Quality Management, and/or administrative functions. Experience with Earned Value Management System (EVMS), Integrated Master Plan (IMP) / Integrated Master Schedule (IMS), or Risk and Opportunity Management. Active and transferable Secret U.S. government issued security clearance is required prior to start date with the ability to obtain special program access after start. Qualifications We Prefer Experience with defense system development process Experience with leading development and maintenance across multiple program sites Experience with Agile Development and Agile Lifecycle Management tools, preferably Jira Experience with Supplier Management Experience with leading Software and Firmware Engineering Teams Excellent presentation and proposal skills Experience in the Electronic Warfare domain. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligible - Relocation assistance is available. Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************ Goleta, CA: Raytheon Goleta, CA Location We Are RTX #LI-Onsite #LI-HS30 As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 145,600 USD - 276,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $56k-119k yearly est. Auto-Apply 21d ago
  • Integrated Product Team Lead (IPTL), Electronic Warfare

    RTX Corporation

    Customer service supervisor job in Goleta, CA

    **Country:** United States of America ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance **Security Clearance:** Secret - Current At Raytheon, the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Raytheon's Advanced Technology (AT) strategic business unit is one agile team developing key discriminators for our core products and capturing attractive adjacent market share to enable new capabilities that defeat our Warfighter's threats. The Airborne Spectrum Dominance team within Advanced Technology focuses on Advanced Systems, Advanced Sensors, Advanced EO, Advanced RF, and Emerging Systems. Raytheon's Advanced Technology SBU Engineering Team is seeking a **Senior Principal Systems Engineer** to perform in the role of **Integrated Product Team Lead (IPTL** ) supporting a development program focusing on program execution. This role will provide leadership and robust execution practices. The IPTL will manage all aspects of program execution in accordance with contractual requirements as well ensuring the technical subsystem requirements are achieved. The IPTL will maintain and strengthen our customer and industry partner/supplier relationships through effective coordination in a complex environment. This IPTL role requires proactive and effective collaboration and communication across the program, with members of the Chief Technologist Pyramids and technical subject matter experts, and with the appropriate Customer stakeholders. **This is an onsite role located in** **Goleta, CA.** **What You Will Do** + Meet contractual commitments including financial, technical, and schedule performance of assigned program(s) within contractual boundaries and company expectations + Report business metrics to both the program and functional leadership including Estimates At Complete (EAC). + Provide the technical execution leadership required to design, develop, integrate & test, verify, qualify and deliver a system that complies with performance requirements and Design To Cost targets. + Communicate both to the Raytheon leadership and the customer community to provide program status, accomplishments, issues, and help needed, while influencing the Sub-IPTs to ensure program alignment and teamwork. + As a member of the Program Leadership Team, contribute to developing and aligning on common program vision and execution strategies. + Manage the development maturation of emerging technology to deliver a production ready design, within a challenging schedule and system. + Provide program leadership to the Sub-IPTs and many collaborative partners from Engineering, Operations, Mission Assurance, and Global Supply Chain. + Actively work to identify, manage, and mitigate risks or capture opportunities. + Provide mentoring and guidance to all team members. + Travel as necessary to support the Program (approx. 10%) **Qualifications You Must Have** + Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience + Experience in Program Management and/or IPT execution within the Defense Industry + Experience leading cross-functional teams, to include at least 4 of the following: Engineering, Contracts, Finance, Procurement/Supply Chain, Manufacturing/Operations, Quality Management, and/or administrative functions + Experience with Earned Value Management System (EVMS), Integrated Master Plan (IMP) / Integrated Master Schedule (IMS), and/or Risk and Opportunity Management + Active and transferable Secret U.S. government issued security clearance is required prior to start date with the ability to obtain special program access after start. **Qualifications We Prefer** + Experience with defense system development process + Working knowledge of USG and RTX contract formation, execution, and management + Experience with leading development and maintenance across multiple program sites + Program Management certification (RTX Level 6 equivalent or above) + Excellent presentation and proposal skills + Champion all of RTX's values while managing multiple and competing priorities + Experience in the Electronic Warfare domain. **What We Offer** + Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. + Relocation Eligible - relocation assistance is available for this position **Learn More & Apply Now!** Please consider the following role type definition as you apply for this role. + Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. **_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._** The salary range for this role is 137,000 USD - 275,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
    $56k-119k yearly est. 41d ago
  • Lead Access Specialist - Disability Resource Center

    CSU Careers 3.8company rating

    Customer service supervisor job in San Luis Obispo, CA

    Under the general supervision of the Assistant Director of the Disability Resource Center, the position is responsible for: a) independently evaluating student needs; advising students regarding disability management; determining appropriate accommodations and services for students with temporary and permanent disabilities; b) assisting in the development of creative solutions which integrate accessibility approaches across organizational lines; and c) effectively communicating the needs of the program and its student-clients, through interaction and coordination with faculty, staff, students, and community organizations. Department Summary The Disability Resource Center (DRC) implements Federal and State laws by providing support services and academic accommodations to students with disabilities. Services include but are not limited to: disability management; alternative testing; accessible technology; transportation; document conversion, note-taking, and information about community resources. Students served include those with learning, psychological, physical and sensory disabilities. Key Qualifications Proven counseling experience in areas of disability management and accommodations assessment. Demonstrated experience in using a high degree of tact and persuasiveness to maintain effective and cooperative relationships while working with students with varied disabilities. Demonstrated sensitivity of diversity issues as well as the ability to work with an ethnically, linguistically, and culturally diverse campus community of students, staff and faculty. Experience in determining the most challenging services and special accommodations when documentation is not “clear-cut” or where guidelines do not exist. Experience interpreting medical, psychological and psycho-educational assessments to determine functional limitations and appropriate accommodations. Ability to analyze program processes, identify complex problems, and recommend course of action for challenging individual, group and program-wide problems. Thorough knowledge of disability-related laws and the provision of services to students with disabilities (e.g., Section 504 of the Rehabilitation Act of 1973, ADA, FHA, IDEA 2004 and CSU 1111). Education and Experience Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Three years of progressively responsible professional student services work experience. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Salary and Benefits Anticipated Hiring Range: $66,528 - $77,951 Per Year Classification Range: $66,480 - $94,716 Per Year Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu. Equal Opportunity and Excellence in Education and Employment This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Supplemental Information Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Positions are posted for a minimum of 14 calendar days.
    $66.5k-78k yearly 22d ago
  • Lead Access Specialist - Disability Resource Center

    California State University System 4.2company rating

    Customer service supervisor job in San Luis Obispo, CA

    The Disability Resource Center (DRC) implements Federal and State laws by providing support services and academic accommodations to students with disabilities. Services include but are not limited to: disability management; alternative testing; accessible technology; transportation; document conversion, note-taking, and information about community resources. Students served include those with learning, psychological, physical and sensory disabilities. Key Qualifications * Proven counseling experience in areas of disability management and accommodations assessment. * Demonstrated experience in using a high degree of tact and persuasiveness to maintain effective and cooperative relationships while working with students with varied disabilities. * Demonstrated sensitivity of diversity issues as well as the ability to work with an ethnically, linguistically, and culturally diverse campus community of students, staff and faculty. * Experience in determining the most challenging services and special accommodations when documentation is not "clear-cut" or where guidelines do not exist. Experience interpreting medical, psychological and psycho-educational assessments to determine functional limitations and appropriate accommodations. * Ability to analyze program processes, identify complex problems, and recommend course of action for challenging individual, group and program-wide problems. * Thorough knowledge of disability-related laws and the provision of services to students with disabilities (e.g., Section 504 of the Rehabilitation Act of 1973, ADA, FHA, IDEA 2004 and CSU 1111). Education and Experience * Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Three years of progressively responsible professional student services work experience. * A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. * A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Salary and Benefits Anticipated Hiring Range: $66,528 - $77,951 Per Year Classification Range: $66,480 - $94,716 Per Year Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu. Equal Opportunity and Excellence in Education and Employment This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Supplemental Information Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Positions are posted for a minimum of 14 calendar days. Advertised: Jan 05 2026 Pacific Standard Time Applications close:
    $66.5k-78k yearly 24d ago
  • Assistant Team Leader

    Loop Neighborhood

    Customer service supervisor job in Pismo Beach, CA

    About the Company Loop Neighborhood Market is based in Union City, Calif., with stores and stations across California. The company was founded in 1978 and develops real estate and owns and operates gas stations with convenience stores and car washes. Loop Neighborhood Market also has a wholesale division that delivers fuel to dealer locations in the market. Join Our Growing Team at Loop Neighborhood Market! Are you ready to be part of a dynamic, fast-growing organization that's reshaping the convenience store industry? Loop Neighborhood Market is an industry leader looking for passionate, customer-focused individuals to help us redefine the c-store experience. Our mission is simple: to offer high-quality, better-for-you products, paired with exceptional customer service, and create a fantastic experience from the moment you walk into our stores. If you're motivated by innovation and have a passion for delivering outstanding service, we'd love to have you on our team. Apply today and help us change the way people experience convenience! Position Summary: This position requires individuals who are skilled in both supporting management operations and leading diverse teams. In the role of Assistant Team Leader, you'll aid the convenience store manager in all aspects of the store's operations-a responsibility you'll prepare for through a training sequence that teaches you our in-store retail information system, inventory management and ordering technology. You will be responsible for tasks such as completing daily paperwork, troubleshooting car wash problems and addressing problems with gas pumps. Leadership duties include, but are not limited to, forecasting, ordering, stocking, merchandising, being a role-model for prompt and courteous customer service and sharing management responsibilities with the store manager. We expect all our Assistant Team Leaders to embody our Core Values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer Centered and Safety. We all win as one. Living our brand is a critical component for all our roles. Below is a general outline of some of the roles and responsibilities expected of our Assistant Team Leaders (this list is not all inclusive): Primary Responsibilities: Training and coaching new store staff Assisting in creating schedules in a time keeping system Stocking products on shelves and making sure the store always looks clean and professional Forecasting, order, stock, and merchandise products Ensuring prompt reconciliation of store paperwork Ensuring prompt, efficient, and courteous customer service to store customers, vendors, and staff Maintaining a clean, customer friendly environment in the store and surrounding property Assisting with management of store staff Troubleshooting and resolving car wash related issues Fixing gas related issues, such as drive offs and the pumps being down Additional duties as assigned Requirements and Qualifications: High School Diploma or equivalent required Six to nine months' experience as an assistant manager or an equivalent combination of education and experience Strong mathematics ability Strong written and oral communication skills Desire to be part of a performance-driven team Reliable transportation to and from your workplace Employee Incentives: Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel Employees that are with us for 5+ years = 0.40 cents off a gallon of fuel MAXIMUM 20 GALLONS AND 2 FILL UPS PER WEEK Physical Requirements: The Assistant Team Leader position requires constant standing, bending, and reaching with a moderate amount of manual dexterity. Frequent lifting of 1 to 5 pounds and occasional lifting of up to 40-50 pounds are required. Additional Info: Must be at least 18 years of age Must be able to work various shifts and days of the week depending on business needs Disclaimer: The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time. ** The company reserves the right to run background checks as a condition of employment Salary Description $19.00 - $20.00/per hour Salary Description $17.00 - $20.00/per hour
    $19-20 hourly 25d ago
  • Lead Access Specialist - Disability Resource Center

    Cal Poly 4.1company rating

    Customer service supervisor job in San Luis Obispo, CA

    Under the general supervision of the Assistant Director of the Disability Resource Center, the position is responsible for: a) independently evaluating student needs; advising students regarding disability management; determining appropriate accommodations and services for students with temporary and permanent disabilities; b) assisting in the development of creative solutions which integrate accessibility approaches across organizational lines; and c) effectively communicating the needs of the program and its student-clients, through interaction and coordination with faculty, staff, students, and community organizations. Department Summary The Disability Resource Center (DRC) implements Federal and State laws by providing support services and academic accommodations to students with disabilities. Services include but are not limited to: disability management; alternative testing; accessible technology; transportation; document conversion, note-taking, and information about community resources. Students served include those with learning, psychological, physical and sensory disabilities. Key Qualifications Proven counseling experience in areas of disability management and accommodations assessment. Demonstrated experience in using a high degree of tact and persuasiveness to maintain effective and cooperative relationships while working with students with varied disabilities. Demonstrated sensitivity of diversity issues as well as the ability to work with an ethnically, linguistically, and culturally diverse campus community of students, staff and faculty. Experience in determining the most challenging services and special accommodations when documentation is not “clear-cut” or where guidelines do not exist. Experience interpreting medical, psychological and psycho-educational assessments to determine functional limitations and appropriate accommodations. Ability to analyze program processes, identify complex problems, and recommend course of action for challenging individual, group and program-wide problems. Thorough knowledge of disability-related laws and the provision of services to students with disabilities (e.g., Section 504 of the Rehabilitation Act of 1973, ADA, FHA, IDEA 2004 and CSU 1111). Education and Experience Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Three years of progressively responsible professional student services work experience. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Salary and Benefits Anticipated Hiring Range: $66,528 - $77,951 Per Year Classification Range: $66,480 - $94,716 Per Year Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu. Equal Opportunity and Excellence in Education and Employment This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Supplemental Information Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Positions are posted for a minimum of 14 calendar days.
    $66.5k-78k yearly 23d ago
  • Customer Service Supervisor / Human Resources Recruitment Coordinator

    All Ways Caring Homecare

    Customer service supervisor job in San Luis Obispo, CA

    Our Company All Ways Caring HomeCare The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSS/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance. External Job Description Understands and ensures adherence to the agreed plan of care for each client in your caseload Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies Monitors and escalates changes in client's plan of care, services or condition Ensures proper documentation and record-keeping for agency payers Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified Coordinates or supports new hire on-boarding as well as employee exit meetings Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS Coordinates Personnel Action Forms (PAF) for assigned service site(s) Ensures compliance with federal, state, and local employment laws and regulations Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker Other duties as assigned Qualifications High school diploma or GED; some college coursework or Associates degree preferred Two or more years of community service, client service or staffing experience Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT) One to two years of Human Resources with high volume recruiting experience preferred One to two years in a supervisory role preferred Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred Ability to make decisions quickly, and manage confidential information Excellent customer service skills and experience working with the public in a friendly and professional manner General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services Minimal travel may be required About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Salary Range USD $20.00 - $21.00 / Hour
    $20-21 hourly Auto-Apply 2d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Santa Maria, CA?

The average customer service supervisor in Santa Maria, CA earns between $31,000 and $59,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Santa Maria, CA

$43,000
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