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Customer service supervisor jobs in Sioux City, IA - 159 jobs

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  • Customer Experience Lead-Southern Hills

    Victoria's Secret 4.1company rating

    Customer service supervisor job in Sioux City, IA

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $15.00 Maximum Salary: $19.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $15-19 hourly 2d ago
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  • General Customer Service

    Logfret 3.9company rating

    Customer service supervisor job in Sioux City, IA

    LogFret seeks an experienced General Clerk to join us. The Clerk must have extensive knowledge on the job. You maintain the office activities. Ready for a lifestyle that keeps you closer to home? This is the role for you. The Clerk is required to create, maintain, and organize branch activity records. Assist in a high-volume call center. Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. Job Responsibilities: Maintain cleanliness of the office. Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures. Resolves administrative problems by coordinating the preparation of reports, analyzing data, and identifying solutions. Maintain accurate files of inbound/outbound paperwork. Order Office and sales supplies. Inputs waste information from drivers into the Logfret computer program. Completes operational requirements by scheduling and assigning administrative projects; expediting work results. Adhere to all corporate policies and standards including, but not limited to: environmental and regulatory, human resources, facility, equipment, operations and maintenance. Contributes to team effort by accomplishing related results as needed. Performs other related duties as assigned. Physical Demands: Must be able to lift up to 25 pounds. Must be able to stand and walk for prolonged amounts of time. Must be able to twist, bend and squat periodically. Education & Experience: High school diploma preferred. Ability to successfully multi-task, works efficiently, and meets deadlines. Ability to work independently and in a team environment. Must have experience with Microsoft Office: Word and Excel. Requirements: Must have two years of proven administrative work experience. Drug Screening. Customer service skills and the ability to communicate professionally required. High school diploma or GED. Pre-employment background check required. Benefits: Life Insurance. $30.50 per hour. Paid Time Off (PTO). 401(k) Medical, dental, and vision insurance programs. Monthly Bonus. About Logfret: Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industrys best digital freight solution, taking businesses to the next level.
    $30.5 hourly 60d+ ago
  • Client Service Supervisor

    SGS 4.8company rating

    Customer service supervisor job in North Sioux City, SD

    We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Responsible for providing leadership, direction, and training to Client Service Technicians, Couriers, Client Ambassadors/Client Service Representatives and other workers in the Sample Receiving and Courier Departments. Facilitates employee conformance to Good Laboratory Practices and all specified Operating Procedures. Ensures compliance to all client requirements and communicates requirements to laboratory personnel. JOB FUNCTIONS Oversees all Client Service Receiving, Ambassador and Courier functions as required Performs Client Service Receiving, Ambassador and Courier functions as necessary Responsible for interviewing, hiring and training Sample Receiving, Courier and Ambassador personnel Coordinate courier pick-ups with clients, track courier pick-ups and create reports for billing purposes Interface with outside shipping providers to ensure clients requirements are met Responsible for vehicle maintenance to make sure vehicles are in proper working order Provides feedback to direct reports, conducts employee performance reviews and provides ongoing guidance for continued employee development Schedules personnel to facilitate an efficient operation Communicates necessary changes or information to his or her department Identifies quality related problems and initiates immediate investigation, corrective action, and follow up Ensure the Quality Management System is maintained in accordance with the ISO 17025 standards LEADERSHIP/SUPERVISORY RESPONSIBILITIES Provides guidance and/or leadership to others, including indirect reports, peers, or managers Yes Has hiring and terminating responsibilities Yes Supervises others Yes Number of employees directly reporting - Supervisory; 5-15 Non-Supervisory JOB COMPLEXITY Navigate complex client requests involving multiple projects and sites Interprets and evaluates problems occurring which may not conform to clearly established practices and precedents. Knowledge of a variety of complex rules, procedures or work methods. Qualifications EDUCATION AND EXPERIENCE 4-year degree in Microbiology/Chemistry, related field, or equivalent work experience Required 3+ year experience in Client Service or Laboratory Operations Required Effective problem prevention and problem-solving skills. Required Strong written and verbal communication skills necessary to cross multiple disciplines Required Excellent interpersonal and problem-solving skills Required Proficiency with Microsoft and Word/Excel Required Proficiency with LIMS and ASnAP systems Required Ability to interact with clients effectively while maintaining a professional and pleasant work approach even under stressful conditions Required Ability to work independently or with minimal supervision Required Flexibility is required to meet sudden and unpredictable need Required 3-5 year experience in a commercial food testing laboratory Preferred Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.
    $37k-53k yearly est. 14d ago
  • CUSTOMER EXPERIENCE SPECIALIST - Driver / Housekeeping - Sioux City

    Tires Tires Tires Careers

    Customer service supervisor job in Sioux City, IA

    Due to recent growth and increased business, we have an immediate position available for a CUSTOMER EXPERIENCE SPECIALIST - Maintenance / Housekeeper / Driver. Tires Tires Tires succeeds in large part because of our focus on integrity and creating strong, long-term relationships with customers. If you are a self-motivated person with a good attitude, please apply. Previous experience helpful. Highly competitive wage based on experience. Up to $1,000 signing bonus, depending on experience.
    $25k-38k yearly est. 60d+ ago
  • Service Advisor

    Agrivision Equipment and Prairieland Partners

    Customer service supervisor job in Pender, NE

    Who We Are: AgriVision Equipment Group and PrairieLand Partners (AVE-PLP, LLC) is a joint venture between two of the top John Deere Dealerships in the United States. By joining forces, we continue to lead the charge in technology, innovation, and best-in-class service and support for our respective customers. Our purpose is to lead agriculture in rural America. We credit our success to our knowledgeable, competitive, hardworking, and passionate employees that strive for excellence in everything they do. We live out our Guiding Principles of Integrity, Servant Leadership, Courageous Innovation, and Performance. With over 100 years of experience in the agricultural industry we have a rich heritage, growth mindset, and entrepreneurial spirit. Today, we have a strong presence in numerous locations with our support spanning through western Iowa, eastern Nebraska, central and eastern Kansas, and northwest Missouri. We are seeking driven, highly motivated, collaborative, and intellectually curious professionals who want to be part of cultivating the highest impact culture in the agriculture equipment industry. Previous experience and knowledge of large ag equipment or commercial/turf equipment is welcomed but not required. We can train with the right individual who is willing to work hard and make customers their #1 priority. Look Forward. Adapt Often. Lead Always. General Purpose: The Service Advisor is the front line of contact for customers calling into or visiting the branch. They are responsible for positive and effective communication with AVE-PLP customers and internal service team to ensure the customer's needs are met. The Service Advisor reports to the Service Manager. Essential Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Act as the primary customer contact for the location's Service Department. Assist with technical requests from service technicians and customers. Communicate with customers to schedule service, making sure all inbound equipment is properly noted and tagged, as well as the collection of payment for services rendered. Help service technicians to improve overall labor performance by creating efficiency gains by helping inspect, move equipment, procure special tools, order/return parts, and assist with technical advice including scheduling internal and external training. Open work orders, look up/add job codes for technicians as directed by Service Manager/Shop Foreman, and maintain control until closed and invoiced. Schedule and assign jobs and work areas to employees according to their skills and knowledge. Review work orders for completeness and accuracy prior to customer billing. Ensure all departmental tools, equipment, and vehicles are in good working order. Work with technicians to help accurately quote service work and sell needed repairs to customers. Submit all service warranty and Product Improvement Program (PIP) claims within the required timeframe to receive maximum credit. Develop, communicate, enforce, and monitor effective Service Department processes to ensure internal and external customer satisfaction. Participate and lead specific accountability areas regarding annual Service Department goals and budget in alignment with overall company financial and operational objectives. Occasionally help in coordinating customer clinics, field days, and related promotional events. Assist with supervising and participating in staffing and employee development activities. Performs other duties as required and necessary to ensure the success of AVE-PLP. Supervisory Duties: Assists with managing the Service Technicians and other Service Department staff in accordance with the company's policies and applicable laws. May supervise non-revenue position (i.e. maintenance, drivers, etc.), turf technicians, and the turf customer business segment. Qualifications Knowledge, Skills, and Abilities: Ability to consistently promote, support, work, and act in a manner in support of AVE-PLP's DNA. Ability to act on behalf of the Service Manager in their absence. Strong leadership and customer service skills. Knowledge of John Deere and competitive products. Ability to communicate effectively to individuals and groups, both verbally and written. Ability to use standard desktop load applications such as Microsoft Office and internet functions. Basic understanding of financial principles relative to Service Department operations and analyze and interpret internal reports. Excellent time management skills to manage work orders in a high-volume shop. Education: High School Diploma or General Education Diploma (GED) equivalent is required, Associate's or bachelor's degree is preferred. Experience: Three or more years of experience in Service Department operations required; management experience is preferred. An equivalent combination of education and experience may be substituted on a year for year basis. Additional Requirements/Licenses/Certifications: Must have reliable transportation. Must have and maintain a valid driver's license. Passing a driving record (MVR), criminal history background checks, employment verification, and drug screen will be required prior to the start of employment. Forklift license preferred or ability to obtain one. Ability to work extended hours and weekends. Working Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasional outdoor work in extreme weather conditions (hot/cold); walking on uneven terrain; occasional exposure to insects. Regular and long-term exposure to work areas containing toxic/caustic/hazardous/volatile chemicals; extreme conditions such as hot/cold; sharp hazards; dust/fumes/gasses; electrical shock; moving mechanical parts; high pitched and/or constant loud noise. Work may involve assisting with sampling, calibration of equipment and process instruments calibration / maintenance in difficult areas. Personal Protective Equipment (PPE) required including cold weather gear, eye protection, gloves, and provided uniform. A clean and safety-conscientious work environment is required. Work may involve long hours and overtime during holidays, weekends, and evenings. Required to rotate on-call responsibilities for up to a week at a time. Physical Activities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand, sit, walk, walk on unpaved terrain, talk, reach with arms and hands, have good manual dexterity, use hands and fingers to operate a computer and telephone keyboard, handle or feel, hear alarms/telephones/normal speaking voice. While performing the duties of this job, the employee is regularly required to talk or hear. May involve climbing ladders, stairs, steps, and traversing catwalk grating, pushing, pulling, bending, stooping, and kneeling on a frequent basis and working in confined space and manual dexterity required to complete work tasks through safe and proper operation of power and hand tools, and motor vehicles. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Moving, positioning, and carrying loads of up to 5 pounds upstairs and loading on four-foot-high surfaces frequently. Strenuous physical work involving heavy lifting, pushing, or pulling of objects up to 50 pounds frequently and 100 pounds occasionally. AgriVision Equipment Group and PrairieLand Partners (AVE-PLP, LLC) is an Equal Opportunity Employer and does not discriminate against any person in any condition of employment based on race, color, creed, national origin, age, religion, disability, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, or veteran status.
    $36k-61k yearly est. 17d ago
  • Customer Service Specialist - Oakland, NE

    Central Valley Ag Cooperative 3.6company rating

    Customer service supervisor job in Oakland, NE

    Join Central Valley Ag as a Customer Service Specialist and become a trusted, steady presence supporting our customers, operations, and accounting processes. This role is ideal for someone who values accuracy, prefers clear expectations, and takes pride in producing high-quality work. At CVA, you'll work in a stable environment where relationships matter, training is structured, and consistency is recognized. What You'll Do: Accurately weigh and grade inbound and outbound grain. Perform billing for agronomy products and services. Receive, enter, and reconcile accounts receivable; balance cash drawers and payable statements. Look up grain prices, provide cash bid quotes, and verify customer contracts. Record company transfers and assist with monthly inventories and variance reconciliation. Provide high-quality customer service via phone, email, and face-to-face interactions. Serve as a liaison between customers and management to support a positive customer experience. Analyze customer questions or complaints and help deliver practical, timely resolutions. Maintain organized filing systems and assist with internal and external mailings. Assist with general office upkeep and cleaning as needed. Develop and maintain working knowledge of CVA products, services, and credit policies. Uphold all Central Valley Ag policies with a strong focus on safety and ethics. Participate in safety training and actively promote a safe work environment. Support special projects and perform other duties as assigned. What We're Looking For: High School diploma or GED required. Strong customer service mindset with the ability to communicate professionally and clearly. Comfort with routine, detail-oriented work that requires consistency and follow-through. Fundamental accounting and math skills, including billing, cash handling, and reconciliations. Ability to plan, prioritize, and manage multiple tasks in a structured environment. Strong problem-solving skills using logic and practical reasoning. Proficiency with basic computer applications and ability to learn new systems quickly. Team-oriented approach with the ability to work collaboratively across departments. High ethical standards-your word is your bond. Demonstrated commitment to safety in daily work. Benefits: Medical, Dental & Vision Insurance 401(k) with Company Match Pension Plan Paid Time Off & Holidays Wellness Programs Life & Disability Insurance HSA and FSA Options Ongoing Training & Development Why CVA: At Central Valley Ag, dependable execution matters. As a Customer Service Specialist, your accuracy, consistency, and service mindset directly support our customers and frontline operations. If you're looking for a stable role where doing the job right makes a real difference every day, you'll find it here. Central Valley Ag Central Valley Ag is a farmer-owned cooperative headquartered in York, Neb. CVA has locations in Iowa, Kansas, and Nebraska. CVA is an innovative leader providing products and services in grain, agronomy, feed, and energy. You can find more information about Central Valley Ag by visiting **************** EOE race/color/sex/sexual orientation/gender identity/disability/veteran Updated: January 2026
    $33k-39k yearly est. Auto-Apply 15d ago
  • Service Advisor

    Sioux City Ford

    Customer service supervisor job in Sioux City, IA

    Job Description About Us At Sioux City Ford, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee here at Sioux City Ford, is absolutely critical to or success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. We provide our employees with the resources, training, and support to continue growing in their position and take on new challenges. As the largest locally owned dealership, we are committed to Siouxland through philanthropy and community partnerships. We are always looking for friendly, self-motivated individuals with excellent people skills to help provide an outstanding customer experience. Sioux City Ford Lincoln is looking to add a Service Advisor to our team. The Service Advisor will be act as the liaison between customers and our service technicians who work on their vehicles. You will Identify the need for, sell and schedule service work. Benefits Our family ownership and commitment to our community Several Medical and Dental Plans Unique Supplemental Insurance options and discount programs 401(k) Plan Paid time off Holiday pay “Give a Day to Charity” Pay Friday “Casual for a cause” Career Growth Opportunities Paid Training Employee vehicle purchase plans (includes immediate family members!) Discounts on other dealership products and services Duties and Responsibilities: Maintain sales goals set out by management. Maintain CSI rating at or above group average with goal of being in the top 10%. Greet customers in a timely, friendly manner, let customers who are waiting in line know that they will be helped soon. Communicate with service customers to determine the nature of the mechanical problem, obtain customer and vehicle data, and schedule appointments. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's specifications, using maintenance menus. Follow up progress of each repair order during the day. Contact customer regarding changes in the estimate or time promised. Record changes on repair order in approved fashion. Handle telephone inquiries regarding work in process and appointments and return phone messages promptly. Interpret warranty information & policies to customers. Identify ROs that require special handling such as rush, customer waiting, special problem, comeback. Keep Service Manager informed of all problems & potential problems involving repairs, customers & equipment. Be up-to-date on technical & performance information on all vehicles serviced by dealership. On completion of work, repair orders must be closed in a TIMELY & EFFICIENT manner. If additional work is needed, explain the details to the customer, including the additional cost and time consideration. Follow all processes in handling our customers set by the department manager. This includes meet and greet, walk around, schedule maintenance, follow up calls, and active delivery with the customer. Any other duties or training as assigned or requested by Dealership management. Minimum Qualifications, Knowledge, Skills: General knowledge of all basic automotive repair and maintenance. Must follow Dealership safety policies and practices, and immediately report any and all accidents to a Manager/Supervisor. Ability to read & comprehend instructions & information. Two years of experience in a dealership position preferred. Sales experience preferred. Excellent oral & written communication skills. High school diploma or equivalent. We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and a satisfactory driving record.
    $31k-53k yearly est. 23d ago
  • Supervisor - Call Center

    Maximus 4.3company rating

    Customer service supervisor job in Sioux City, IA

    Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements. This is a fully remote role. *Position is contingent upon contract award* Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources - Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems - Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks - Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports - Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis - Participate in meetings and recommend changes to policies and procedures - Assume leadership responsibility for departmental tasks and call center activities as required - Support and enforce call center expectations - Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work. - Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership - Maintain a high level of confidentiality while performing all work tasks - Perform other duties as assigned by leadership. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully. - Supervisory or team lead experience in a remote contact center environment - Excellent communication, coaching, and problem solving skills - Technical proficiency with remote-work technologies - Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools - Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 56,000.00 Maximum Salary $ 76,500.00
    $27k-34k yearly est. Easy Apply 6d ago
  • Unit Specialist- Women's Center, Sioux City Iowa

    Jackson Recovery Centers, Inc. 4.0company rating

    Customer service supervisor job in Sioux City, IA

    Job Description Become a champion of hope. At Rosecrance we've been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you're ready to make a meaningful impact, we're ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. Position Purpose: This is an entry level clinical position working in the addiction field. Directly supervise clients in our residential treatment program. As a Unit Specialist you will oversee the therapeutic milieu, offer support to clients, facilitate education and community groups, administer medications and transport clients to community events and appointments as needed. The Unit Specialist is a member and actively participates in interdisciplinary team meetings and plays an important role to assist clients and their families facilitate the issues of recovery into their daily living situations. This position is a great way to gain experience in the substance abuse field with an opportunity for continuing education by obtaining the Certified Alcohol and Drug Counselor certificate (CADC). Qualifications/Basic Job Requirements: High School diploma or GED required Bachelor's degree in Psychology, Counseling, Social Work, Addiction Studies or other related field preferred Valid driver's license and ability to meet agency insurance requirements Behavioral health experience preferred Excellent written and oral communication skills Computer proficient with Microsoft Office Suite, email, internet, and adept at learning new software Essential Responsibilities: Adhere to prescribed work hours set by leadership and fulfill additional hours as necessary to complete assigned responsibilities. Provide direct contact and counseling, including supervision and behavior management of clients, implementing appropriate interventions and consequences. Implement therapeutic activities. Coordinate and supervise client recreational activities. Monitor assigned clients by collaborating with addiction counselors to develop and implement individual treatment plans. Schedule and conduct individual sessions to assist clients with AA step work and treatment plan objectives. Coordinate and deliver lectures for clients, parents, and community resources. Utilize behavioral management techniques effectively. Ensure that client service record is maintained consistent with laws, rules and regulations. Develop and present all clients lectures listed on the client lecture schedule. Observe, monitor, and record group dynamics. Facilitate focal group discussion sessions. Perform general cleaning duties as needed. Consult with the members of the treatment team and plan daily therapeutic direction for designated shift. Read all logs and obtain pertinent information from staff of previous shifts. Supervise the tidiness of the unit and ensure proper use of equipment and supplies. Notify appropriate personnel of any supply shortages or equipment repairs needed. Contribute actively as an integral member of the clinical team, fostering collaboration and inclusivity by participating in all team meetings, discussions, and activities aimed at enhancing client care. Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct. Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law. Deliver exceptional customer service consistently to every customer. Serve as a role model and demonstrate positive guest relations in representing the agency. Assume other related responsibilities as assigned by leadership. Schedule: Hours: Tuesday -Saturday, 3:00PM-11:00PM (40 hours per week) Shift: 2nd Shift Job Type: Full-Time Work Location: Women's Center- Sioux City, Iowa Work Mode: Onsite Compensation & Rewards Starting Pay: Based on education, experience, and credentials $18.43 per hour - High School Diploma $19.37 per hour - Associate's Degree $20.25 per hour - Bachelor's Degree Shift differentials: Additional pay based on regularly scheduled shift hours Second shift: +$.25 per hour (majority of hours between 3pm and 11pm) Third shift: +$.50 per hours Incentives: $1,500 annually with tCADC/CADC Our Benefits Our Benefits: Rosecrance values its employees and offers a comprehensive benefits package for you and your family including: Medical, dental, and vision insurance (multiple plan options to meet your needs) 401(k) with employer match & discretionary contribution Group Life Insurance, LTD and AD&D Tuition assistance & licensure/certification reimbursement Paid Time Off, sick time, bereavement leave Referral program earning up to $1,000 per hire! Wellness program, including an on-site gym at select facilities Discounts at participating retailers Daily pay available through UKG Wallet for financial flexibility Who We Are Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives. We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope. Our Health and Safety Commitment We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace. Equal Employment Opportunity Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position. Our Partnerships AARP Employer Pledge Program MSEP (Military Spouse Employment Partnership). Ready to Make a Difference? Apply today and be part of something bigger! Your role at Rosecrance will help transform lives-starting with your own.
    $18.4-20.3 hourly 12d ago
  • Service Advisor

    Rydell Cars 3.6company rating

    Customer service supervisor job in Sioux City, IA

    About Us At Sioux City Ford, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee here at Sioux City Ford, is absolutely critical to or success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. We provide our employees with the resources, training, and support to continue growing in their position and take on new challenges. As the largest locally owned dealership, we are committed to Siouxland through philanthropy and community partnerships. We are always looking for friendly, self-motivated individuals with excellent people skills to help provide an outstanding customer experience. Sioux City Ford Lincoln is looking to add a Service Advisor to our team. The Service Advisor will be act as the liaison between customers and our service technicians who work on their vehicles. You will Identify the need for, sell and schedule service work. Benefits Our family ownership and commitment to our community Several Medical and Dental Plans Unique Supplemental Insurance options and discount programs 401(k) Plan Paid time off Holiday pay “Give a Day to Charity” Pay Friday “Casual for a cause” Career Growth Opportunities Paid Training Employee vehicle purchase plans (includes immediate family members!) Discounts on other dealership products and services Duties and Responsibilities: Maintain sales goals set out by management. Maintain CSI rating at or above group average with goal of being in the top 10%. Greet customers in a timely, friendly manner, let customers who are waiting in line know that they will be helped soon. Communicate with service customers to determine the nature of the mechanical problem, obtain customer and vehicle data, and schedule appointments. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's specifications, using maintenance menus. Follow up progress of each repair order during the day. Contact customer regarding changes in the estimate or time promised. Record changes on repair order in approved fashion. Handle telephone inquiries regarding work in process and appointments and return phone messages promptly. Interpret warranty information & policies to customers. Identify ROs that require special handling such as rush, customer waiting, special problem, comeback. Keep Service Manager informed of all problems & potential problems involving repairs, customers & equipment. Be up-to-date on technical & performance information on all vehicles serviced by dealership. On completion of work, repair orders must be closed in a TIMELY & EFFICIENT manner. If additional work is needed, explain the details to the customer, including the additional cost and time consideration. Follow all processes in handling our customers set by the department manager. This includes meet and greet, walk around, schedule maintenance, follow up calls, and active delivery with the customer. Any other duties or training as assigned or requested by Dealership management. Minimum Qualifications, Knowledge, Skills: General knowledge of all basic automotive repair and maintenance. Must follow Dealership safety policies and practices, and immediately report any and all accidents to a Manager/Supervisor. Ability to read & comprehend instructions & information. Two years of experience in a dealership position preferred. Sales experience preferred. Excellent oral & written communication skills. High school diploma or equivalent. We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and a satisfactory driving record.
    $65k-91k yearly est. Auto-Apply 60d+ ago
  • Professional Services Veterinarian

    URUS Group LP

    Customer service supervisor job in Sioux Center, IA

    Are you passionate about advancing bovine genetics and reproductive success? Do you thrive in a hands-on, fast-paced environment where your expertise directly contributes to client success? Trans Ova Genetics is seeking a skilled and motivated Professional Services Veterinarian to support and multiply the success of our clients' breeding programs through exceptional advanced reproductive technologies. In this role, you will represent Trans Ova Genetics on-farm by delivering advanced reproductive services such as embryo transfer (ET), ovum pickup (OPU), and ultrasonography. As a key member of our team, you will work closely with clients and collaborate across departments within Trans Ova to support the ongoing growth and success of our clients' genetic goals. Trans Ova Genetics provides in-depth training that provides a solid foundation prior to supporting client production and would require time dedicated to our training facility in Sioux Center, IA, which is critical to the success of this role. This position requires extensive travel across our southern region, including Texas, Oklahoma, Arkansas, New Mexico, and Louisiana. Our ideal candidate would be located near Wichita Falls, TX, but we are excited to invite those living in northern Texas and southern Oklahoma to apply. Key Responsibilities: Perform bovine embryo flushing and transfer procedures in on-farm settings. Conduct ultrasound-guided transvaginal ovum pickup (OPU) procedures for in vitro fertilization (IVF) embryo production. Design, implement, and review superovulation and synchronization protocols for both donor and recipient cows. Use ultrasonography to: Determine pregnancy status in recipient cows. Evaluate fetal gender in ET and IVF pregnancies. Assess fetal number and viability in cows implanted with cloned or research embryos. Perform rectal palpations to evaluate the reproductive condition of incoming or backgrounded recipient cows. Ensure rigorous biosecurity compliance and help develop strategies to minimize disease transmission across all environments. Build strong relationship by providing excellent communication to our clients to ensure trust, transparency, and alignment. Other Skills and Valued Experience: Deep passion for bovine reproduction and a drive for continuous improvement in reproductive technologies. Demonstrated hands-on experience in bovine embryo transfer, IVF procedures, and reproductive evaluation strongly preferred. High level of professionalism with excellent verbal and written communication skills. Must possess strong physical stamina and the ability to perform repeated manipulations of the bovine reproductive tract. Excellent hand-eye coordination, manual dexterity, and tactile sensitivity required for delicate procedures. Professional Services Veterinarian Education & Certification Requirements: Doctor of Veterinary Medicine (DVM) degree or equivalent from a US accredited institution. Full current accreditation with the USDA - APHIS. Licensure to practice veterinary medicine in applicable states, or the ability to obtain licensure in a timely manner. Certification with the American Embryo Transfer Association (AETA), or the ability and willingness to obtain certification.
    $24k-38k yearly est. Auto-Apply 60d+ ago
  • Auto Service Manager

    Mills Fleet Farm

    Customer service supervisor job in Sioux City, IA

    If you have a customer first attitude, possess strong leadership skills, and a passion for the automotive service industry, this position is perfect for you! The Auto Service Manager is responsible for providing superior service to our customers and leading the auto service sales and technician team. Job duties: * Teach, train, coach, and mentor your team to develop consistent and Best in Class execution and customer service. * Ensure that all areas are staffed according to budget and maximized for customer needs. In conjunction with the HR & Training Manager, hire, train, develop, and manage the performance of all Team Members. * Assist customers with questions and handle customer issues. * Establish a working knowledge of Fleet Farm's entire line of tires, parts, and accessories * Promote and sell automotive products and services that meet customer needs. * Develop service estimates by costing materials, supplies and labor, and calculating customer's payment. * Perform basic maintenance and tire specialist duties, such as changing oil, checking fluids, installing batteries, mounting and balancing tires, and wheel alignment checks. * Create employee schedules for auto service sales and technician Team Members. * Provide store leadership with sales and payroll budget reports. * Managing auto center profitability by monitoring and controlling payroll and controllable expenses. * Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: * Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. * Bachelor's degree in Automotive, Management, or related field, or relevant experience preferred. * 3 years of retail / automotive management experience preferred. * Demonstrated strong interpersonal and leadership skills. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
    $44k-71k yearly est. 27d ago
  • Customer Specialist/Delivery

    Hom Furniture 4.4company rating

    Customer service supervisor job in Sioux City, IA

    Full-time Description Pay $22-24 an hour Responsibilities The Customer Specialist/Delivery is responsible for driving a straight truck along a daily delivery route. Tasks along the delivery route include: Delivering customers' furniture including assembly and installation of the furniture when required. Inspecting furniture for flaws or damage. Resolving customer complaints should they arise by working with the Customer Care department. The Customer Specialist/Delivery will inspect and clean the company vehicle to keep it presentable and functioning. While working both independently and as part of the warehouse team, Customer Specialist/Delivery are expected to unpackage, assemble, and prepare furniture for transport in customer vehicles. This includes making sure that furniture is adequately wrapped in protective materials and properly tied down. Inspecting furniture for damage and flaws is an important part of the duties of a Customer Specialist/Delivery in order to ensure customer satisfaction. Other duties as assigned Benefits HOM Furniture offers its full-time employees a competitive benefits package. Paid Time Off- 20 Days in 1st year for full-time employees Medical and/or Dental Coverage 401(k) Employee Contribution Plan 401(k) Employer Matching Employee discount Career advancement opportunities and training Pay on Demand - options for receiving earned wages Requirements Education: Must be working towards or have a high school diploma or GED. Licenses Required: Must have a driver's license and a clean driving record. Must be able to pass a D.O.T. Medical Physical. Experience: 1-3 years related experience preferred. Physical Demands: High physical demands can be required. The employee is regularly required to stand for sustained periods of time. The employee can be expected to lift, push, and pull up to 150 pounds individually and up to 300 pounds as a part of a team. Occasionally, The employee will be required to ascend and descend ladders and stairs in a safe manner. May be required to work safely from heights when necessary. The employee must adhere to safe lifting techniques, follow proper training for learned job hazards and ergonomic risk factors, participate in the departmental stretching program, and maintain an overall safe working environment. Other: Must be able to communicate effectively both verbally and in writing. Must be 21 or older. *Reasonable accommodations will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
    $22-24 hourly 60d+ ago
  • Service Leader Level 3 - Gosforth, Newcastle upon Tyne

    Community Integrated Care 4.0company rating

    Customer service supervisor job in Newcastle, NE

    Community Integrated Care is currently seeking a dedicated and compassionate health and social care professional with experience of Complex Care services for a Service Leader based in Gosforth, Newcastle upon Tyne Benefits & USP's: Salary of from £34102 - £35694 (Depending on experience) Work doing the things you enjoy, meaning work never feels like work Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities Managed by supportive senior leaders Save 33 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis) Pension Scheme No uniform - we wear our casual clothes Flexible Working Hours & Shift patterns We will pay for your DBS / PVG Shopping Discounts Scheme Ongoing continued professional development and progression opportunities Recommend a Friend Bonus scheme Financial Hardship Fund Investment in your wellbeing Community Integrated Care is one of the UK's largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It's exciting and rewarding work, and we're full of pride and passion for what we do Since the early days, we've grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice' and our strategy ‘Best Lives Bolder'. We have strong values and we're proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards! We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile' for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us. Keyboard Shortcuts F9 - Move focus from the edit area to the Footer Toolbar F10 - Move focus from the edit area to the first toolbar button Shift + TAB - Move focus from the edit area to the last toolbar button Who you'll be supporting & more about the role: We are 6 young adults in our 20's and 30's and share one thing; how different and unique we all are. We are all mobile and like to get out and about. Some of us may require different levels of support in our home or in the community. We have different challenges in our lives which include learning difficulties, communication, and autism. We have a large staff team at Ridgewood who are all trained to support us and our needs. What is important to us Our homes - we are very proud of our own bungalows and have decorated them the way we like them with our own favourite things Being busy - we all like different things these can include shopping, music, gaming, eating out, cinema, theatre, the park, going for walks, going on public transport, bowling, days in the country and many, many more. Having Fun - we like to have fun at Ridgewood and have a laugh with our staff team. We love going out and having fun but we also love being as independent as possible in our bungalows. We also sometimes have parties and crafts in bungalow 1 (the office) and in the garden - this is where we can all get together and have parties and barbeques Our Staff - we like warm, friendly, and kind staff we would not like anyone who is too loud or bossy but hopefully you like to laugh and sing It would be great if you'd like to work us especially if you are fun, like going out on adventures - we promise you no two days are the same! Our Home - There are 7 Bungalows at Ridgewood Number 1 is an office for staff The other 6 are for us we have our own tenancies and are decorate our homes how we like We each have a large bathroom, kitchen, 2 bedrooms, plus a lounge and a private garden. Our neighbours are all amazing as our neighbours are each other, we have our own little street. We have private parking which you can use to park your car We have a shared car for outings About You Qualifications Professional Qualification in Health and Social Care, i.e qualified Nurse, Social Worker, SVQ Leve4 (Scot)/ Care and Management Level 5 (Eng). Evidence of Continuing professional Development Medication Level 3 training and ability to undertake competency assessments for support Workers (desirable) Knowledge and Experience Experience of getting to know people individually and ensuring their needs are met in a way that is caring, kind and respectful. Experience of working independently Understanding of person -centred support Experience of Working in Complex Care within a social or health care setting Working with MDT Teams and participating in Complex Care case reviews for people supported Working with people supported who present behaviours that require intensive support planning and management to ensure their safety and quality of life at all times Proven track record of working in a health and social care setting Working to budgetary targets and improvement plans Experience of leading teams and managing performance Experience of working to CQC/CI regulations and inspector processes NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement. In addition you will be comfortable using basic IT Systems that are required within the role - training can be offered to support this area Keyboard Shortcuts F9 - Move focus from the edit area to the Footer Toolbar F10 - Move focus from the edit area to the first toolbar button Shift + TAB - Move focus from the edit area to the last toolbar button Your values: This is a great opportunity to make a genuine difference, where you will be responsible for leading an engaged and motivated team to change lives and deliver person-centred outcomes for every person we support. You will also take the lead by driving performance, setting the pace and direction within services, promoting a positive and passionate culture, and ensuring that services are appropriately and effectively resourced to change lives for the better. Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to use, so we look for people with: Patience Empathy, Compassion and Sensitivity to others A strong work ethic Reliability Honesty Determination A problem Solver Resilience If you have read this advert and feel like it's exactly the role and organisation you're looking for, please click 'Apply' to take you through to our short application form. If you are interested in learning more about the role before submitting your application, please feel free to contact Vicki Andrews our recruitment specialist, for a friendly informal chat on 07816 268813 or email [email protected] A Place I belong Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all - where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work. By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice. We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we've made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here. We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [email protected] Community Integrated Care is an Equal Opportunities and Disability Confident employer. We're really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level. In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34. The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones - and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations. Keyboard Shortcuts F9 - Move focus from the edit area to the Footer Toolbar F10 - Move focus from the edit area to the first toolbar button Shift + TAB - Move focus from the edit area to the last toolbar button
    $32k-42k yearly est. 4d ago
  • Deposit Team Supervisor

    Iowa State Bank 4.5company rating

    Customer service supervisor job in Orange City, IA

    Full-time Description The Deposit Supervisor will lead teams across our Deposit branch teams of Customer Service and New Accounts Representatives. In this role, you will streamline operations efficiency, drive service excellence, and manage the entire customer lifecycle from initial onboarding to ongoing retention. You will help deliver strategy, manage performance metrics, and ensure a seamless, excellent experience for every customer. Well versed in all bank deposit procedures and bank products and services to enable effective solutions to bank customers and direct report solutions. Requirements Lead, mentor, train, and conduct performance evaluations for both CSR's and New Account staff, fostering a collaborative and high-performing work environment. Work with others to schedule assigned branch Deposit personnel to ensure efficiency, coverage and compliance. Create and maintain a positive work environment focused on customer engagement and customer satisfaction. Coordinate and monitor all aspects of deposit staff, ensuring the daily activities of the representatives are performed in a timely, accurate and courteous manner. Activate new work procedures and systems to accomplish planning and bank development objectives and more efficient services as developed by the Deposit Services Manager. Work with L&D Officer to develop deposit personnel under direct supervision for growth and opportunities with a focus on teamwork and collaboration with a thorough knowledge of ISB's products and services. Provide leadership and supervision to Deposit personnel under direct supervision to ensure satisfactory performance, adequate training, promotional and development opportunities and fair compensation in accordance with Bank policies. Possess a strong working knowledge of consumer banking regulations for deposit products and processing and ensure compliance will all applicable Federal, State and regulatory laws and policies, and internal operating policies, procedures and audit standards Work harmoniously with both Regional Presidents, Branch Managers, and Deposit Services Manager to ensure Deposit staff is fulfilling community service, in-branch activities, and customer service expectations. Maintain expert knowledge on all deposit related programs such as BPM, Precision systems, Integrated Teller, Cash Recyclers, Kasasa program, as it relates to deposit activity. Works with appropriate personnel on maintaining and development of user rights for all deposit personnel under direct supervision. Investigate teller and GL offages and track new account maintenance and assist with resolution if needed. Special Note: This position is unique, engaging in the Iowa State Bank behaviors and requires frequent traveling between the designated offices assigned to you by your supervisor. You'll be working with all personalities, acknowledging and building relationships; coaching deposit staff in providing exceptional customer service. Salary Description $24-$30/ hr. depending on experience
    $24-30 hourly 60d+ ago
  • Service Manager Opportunity in Sioux Center, IA

    Talon Recruiting

    Customer service supervisor job in Sioux Center, IA

    Talon Recruiting has partnered with a leading AG dealership. We are in search of a Service Manager in Sioux Center, IA. The Service Manager will oversee the service department operations. Daily duties include, but are not limited to: *Establish, implementation and adherence to company-wide best practices for service department. *Implement and maintain a culture of customer intimacy and satisfaction; develop measures to promote and measure adherence to guidelines amongst staff. *Develop and maintain all Service Organization metrics (estimates, budgets, work-orders, utilization rates, cost analysis, billable hours, technician hours, shop work status and backlog), and provide all documentation needed to report KPI's as requested from Director of Service. *Initiate procedures and leadership practices to create a business environment for participative management. *Supervise training and development of the service organization team. *Monitor employee performance, complete evaluations as required and make appropriate recommendations for changes as required. *Travel to customer site and locations within area of responsibility as required Compensation and Benefits: *Very competitive Salary and bonus *401(k) *Medical, dental and life insurance. *Paid time off including vacation, sick days and holidays.
    $44k-72k yearly est. 60d+ ago
  • Auto Service Manager

    Fleet Farm Careers 4.7company rating

    Customer service supervisor job in Sioux City, IA

    If you have a customer first attitude, possess strong leadership skills, and a passion for the automotive service industry, this position is perfect for you! The Auto Service Manager is responsible for providing superior service to our customers and leading the auto service sales and technician team. Job duties: Teach, train, coach, and mentor your team to develop consistent and Best in Class execution and customer service. Ensure that all areas are staffed according to budget and maximized for customer needs. In conjunction with the HR & Training Manager, hire, train, develop, and manage the performance of all Team Members. Assist customers with questions and handle customer issues. Establish a working knowledge of Fleet Farm's entire line of tires, parts, and accessories Promote and sell automotive products and services that meet customer needs. Develop service estimates by costing materials, supplies and labor, and calculating customer's payment. Perform basic maintenance and tire specialist duties, such as changing oil, checking fluids, installing batteries, mounting and balancing tires, and wheel alignment checks. Create employee schedules for auto service sales and technician Team Members. Provide store leadership with sales and payroll budget reports. Managing auto center profitability by monitoring and controlling payroll and controllable expenses. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. Bachelor's degree in Automotive, Management, or related field, or relevant experience preferred. 3 years of retail / automotive management experience preferred. Demonstrated strong interpersonal and leadership skills. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
    $33k-43k yearly est. 1d ago
  • Front Line -Team Lead EL

    Essilorluxottica

    Customer service supervisor job in Sioux City, IA

    Requisition ID: 913378 Position: Full-Time Total Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION: The primary focus of this position is to provide leadership in the assigned Department; manage workflow through the department, assist the supervisor in providing direction, leadership, and training to the employees within the department. Duties in this position are occasionally repetitive, requiring analysis and use of individual judgment. Supervision - Minimal. This is a hands on independent position which will require strong decision making skills and the ability to manage multiple priorities MAJOR DUTIES AND RESPONSIBILITIES: Support supervisor's production goals - as directed, assign employees to various tasks, coordinate the workflow and work activities within the assigned department to ensure quality, work flow, and productivity goals are consistently met. Training Plans - Support training initiatives and development set out by the training team. Support and participate in initiatives to develop teammates in progression planning and departmental support. Multi-skilled and competent - Work in all areas of the assigned department based on needs in specific areas. Support other departments as needed or assigned. Observe WIP and audit processes as directed. Audit work stations. Audit quality. Reporting/Recording - Including but not limited to KPI Progress updates, and workstream progress reporting, Act as primary or secondary contact for calibrating and troubleshooting technical equipment used within the department. Coordinate with maintenance to be sure proper support is provided. Provide feedback and communicate information back to the department supervisor regarding daily activities. Perform all duties in accordance with established Standard Operating Procedures (SOP). Work in a role with measurable standards - maintaining production goals. Perform supervisory administrative functions as backup and as assigned. Analyze problems that arise and determine actions that will minimize the problems, decreases costs and/or improve yields or efficiencies, recommend changes to department manager/supervisor and, upon approval, implements those changes. BASIC QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required or preferred High School education or equivalent. Associates degree in a related field preferred. 5-7 years of previous related experience and/or training Must possess the ability to plan, organize, develop, implement and interpret, goals, objectives, policies and procedures of the organization. Ability to read, write and comprehend simple instructions, short correspondence, and memos. Ability to communicate effectively in a team environment. Competent - Business math skills and TQM practices and principles Understand decimal numerical sequencing. Ability to effectively present information and respond to questions from groups of managers, employees, and the general public. Ability to communicate effectively in a team environment. Ability to motivate employees. Ability to multi-task and prioritize. Demonstrate good judgment and decision making skills. Proficient in the use of Microsoft Office programs including Microsoft Word, Microsoft Excel, and Outlook. Ability to learn how to use systems, computer operated machinery, and cloud based software. This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Sioux City Job Segment: Supply Chain, Manager, Social Media, Supply, Ophthalmic, Operations, Management, Marketing, Healthcare
    $32k-62k yearly est. 21d ago
  • Outlet Team Lead - SC Support Center

    Goodwillgreatplains

    Customer service supervisor job in Sioux City, IA

    We are looking for an Outlet Team Leader to join our Outlet Team. In this position you will help oversee outlet operations in absence of management, helping with opening and closing the outlet and completing corresponding paperwork, correcting register errors and reporting employee issues to supervisory staff. This job may require strenuous activity. Position Type: Full-Time; hours will vary Wages: $16.97 In accordance with the Goodwill of the Great Plains mission, we are committed to providing a competitive total compensation package, including salary and benefits, that will attract, retain, and reward high performing employees who share a passion for transforming lives through the dignity of work. Goodwill of the Great Plains strives to make employee compensation performance-based, competitive to organizations with similar missions, and commensurate for the individual's level of responsibility. Responsibilities: responsible for opening and/or closing procedures when opening and/or closing the store, ensuring the outlet is open during the posted hours of operations; safe, office, and other appropriate doors are locked upon leaving the building; paperwork is done accurately, etc. May act as shift supervisor in the absence of outlet management Oversee outlet operations in absence of manager and assistant manager and reports to them any issues that arise Provides exceptional customer service to internal and external customers First point of contact for customer complains in the absence of management May be called upon to correct EBT errors Train and evaluate outlet team members Count down cash drawers Drive forklift to fill store with product when needed Move full salvage boxes/crates to warehouse as needed/ Follow outlet procedures for sales floor cashiering, customer service, merchandise hanging, and upkeep. Qualifications: High school graduate/GED preferred but not required At least two years of prior retail sales experience, with opening/closing responsibilities preferred Benefits: Health, Vision, and Dental Insurance available after 30 days Personal Day 401K Life Insurance Short-term disability available after one (1) year Birthday Day Off 6 Paid Holidays Paid Vacation and Sick Leave Goodwill of the Great Plains provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state or local laws.
    $17 hourly Auto-Apply 19d ago
  • Team Lead(01803) - 702 University Ave

    Domino's Franchise

    Customer service supervisor job in Vermillion, SD

    Team Lead Salary $12 - $13 an hour Our business is growing!! Domino's Pizza is looking for team leads! Earn $12-$13/hr while working with us as a Team Lead. Don't forget about those growth opportunities! Our team leads can become assistant or even general managers through training! We need teammates who are adaptable, self-motivated, and passionate about excellent customer service and superior products. Work a flexible schedule and find growth opportunities around every corner! The Super Star we're looking for will possess the following: At least 18 years of age A winning smile, great attitude and customer focused personality Excellent attendance & punctuality Basic math & money skills Ability to work in a fast-paced environment Ability to run a shift 3 times per week Are you ready to be part of the action and a key person in providing a delicious and delightful pizza experience in your community? As a large franchise, we have many opportunities and possibilities with stores of various sizes and locations. Our stores can provide a fast paced, fun, and exciting workplace. Domino's Pizza is the #1 pizza company in the world! With your help we can be number one in every neighborhood! REQUIREMENTS At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry! Qualifications Customer service: 2 years (Preferred) Restaurant: 1 year (Preferred) US work authorization (Preferred) Additional Information If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Report job your information will be kept confidential according to EEO guidelines.
    $12-13 hourly 9d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Sioux City, IA?

The average customer service supervisor in Sioux City, IA earns between $25,000 and $46,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Sioux City, IA

$34,000

What are the biggest employers of Customer Service Supervisors in Sioux City, IA?

The biggest employers of Customer Service Supervisors in Sioux City, IA are:
  1. Allied Solutions
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