Customer service supervisor jobs in Yakima, WA - 100 jobs

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************

2401 S 1st St, YAKIMA, WA, 98903, US Join our Supercuts Hair Adventure! SEEKING EXPERIENCED SALON MANAGER FOR BUSY, FULL-SERVICE SUPERCUTS SALON WITH AMAZING CLIENTELE! Are you an experienced hairstylist, barber, or cosmetologist looking to take your career to the next level? Then look no further! At Supercuts we're eager to welcome passionate professionals to our bustling salons. We've got amazing clients and great growth opportunities for you! Why You'll Love Working with Us: * We have a passion for hair, customers, and working as a team. We're versatile in cut and color techniques and current fashion trends. * You'll thrive in our dynamic salon environment, where stylists and clients make hair dreams come true. * We've got a huge base of loyal customers ready to share stories and create new memories with you. * We provide a Culture of Possibilities -- explore opportunities for career advancement and professional development with us, and work with our experienced leadership team to achieve your goals. * Take advantage of paid training and classes that will enhance your skills and knowledge. * Enjoy medical, dental, and vision-care benefits -- along with paid sick leave and vacation time --so you can look and feel your best while developing your career. * You'll get to know our supportive, caring family business owners who put customers and employees first. We're a small business that's 100% family owned and operated. * Earn great wages, along with tips and commission--we pay our employees extra for superb customer service, strong performance, and commitment to our teams. Our stylists can earn up to $80,000 before reaching the management level, and motivated managers can earn even more than that! What We're Looking For: * Licensed cosmetologists or barbers eager to make an impact. * Stylists with a deep love for hair styling trends and artistry. * Leaders with experience managing a team. * Individuals eager to learn, adapt, and contribute with an optimistic growth mindset. * Stewards who lead by example and collaborate well with others. * Stylists who manage client interactions with a friendly, professional demeanor. * Teammates mindful that selling and keeping accurate product inventory are keys to professional success. * Stylists who take pride in exceeding cleanliness standards. What You'll Do: * Lead and inspire your team to success. * Deliver top-notch customer service and create a welcoming environment for clients. * Motivate by example, boost team morale, and provide hands-on support. * Use exceptional communication and interpersonal abilities to connect with staff and clients. * Keep up to date with salon management software and other business applications. * Be goal-driven with the ability to set, track, and achieve sales targets. * Ensure consistent communication with upper management. Compensation and Schedule: * Make a minimum of $25 up to $50 per hour(depending on location), including wages, commission or bonuses, and tips. * Craft a flexible salon schedule that works for customers and team members, ensuring coverage for evenings and weekends. Are You Ready to Join Us? Become a valued member of our Supercuts family today! If you're passionate about making clients look and feel fabulous and you're excited to encourage and mentor a team, Apply Now! Considering a move? We are always on the lookout for talented individuals to join our salons in WA, OR, ID, MT, and AK. We can help pay relocation fees for the right person! Interested? Contact *********************** for more details. Step into an exciting career with Supercuts and let's create fantastic styles together!

Join our Supercuts Hair Adventure! SEEKING EXPERIENCED SALON MANAGER FOR BUSY, FULL-SERVICE SUPERCUTS SALON WITH AMAZING CLIENTELE! Are you an experienced hairstylist, barber, or cosmetologist looking to take your career to the next level? Then look no further! At Supercuts we're eager to welcome passionate professionals to our bustling salons. We've got amazing clients and great growth opportunities for you! Why You'll Love Working with Us: * We have a passion for hair, customers, and working as a team. We're versatile in cut and color techniques and current fashion trends. * You'll thrive in our dynamic salon environment, where stylists and clients make hair dreams come true. * We've got a huge base of loyal customers ready to share stories and create new memories with you. * We provide a Culture of Possibilities -- explore opportunities for career advancement and professional development with us, and work with our experienced leadership team to achieve your goals. * Take advantage of paid training and classes that will enhance your skills and knowledge. * Enjoy medical, dental, and vision-care benefits -- along with paid sick leave and vacation time --so you can look and feel your best while developing your career. * You'll get to know our supportive, caring family business owners who put customers and employees first. We're a small business that's 100% family owned and operated. * Earn great wages, along with tips and commission--we pay our employees extra for superb customer service, strong performance, and commitment to our teams. Our stylists can earn up to $80,000 before reaching the management level, and motivated managers can earn even more than that! What We're Looking For: * Licensed cosmetologists or barbers eager to make an impact. * Stylists with a deep love for hair styling trends and artistry. * Leaders with experience managing a team. * Individuals eager to learn, adapt, and contribute with an optimistic growth mindset. * Stewards who lead by example and collaborate well with others. * Stylists who manage client interactions with a friendly, professional demeanor. * Teammates mindful that selling and keeping accurate product inventory are keys to professional success. * Stylists who take pride in exceeding cleanliness standards. What You'll Do: * Lead and inspire your team to success. * Deliver top-notch customer service and create a welcoming environment for clients. * Motivate by example, boost team morale, and provide hands-on support. * Use exceptional communication and interpersonal abilities to connect with staff and clients. * Keep up to date with salon management software and other business applications. * Be goal-driven with the ability to set, track, and achieve sales targets. * Ensure consistent communication with upper management. Compensation and Schedule: * Make a minimum of $25 up to $50 per hour(depending on location), including wages, commission or bonuses, and tips. * Craft a flexible salon schedule that works for customers and team members, ensuring coverage for evenings and weekends. Are You Ready to Join Us? Become a valued member of our Supercuts family today! If you're passionate about making clients look and feel fabulous and you're excited to encourage and mentor a team, Apply Now! Considering a move? We are always on the lookout for talented individuals to join our salons in WA, OR, ID, MT, and AK. We can help pay relocation fees for the right person! Interested? Contact *********************** for more details. Step into an exciting career with Supercuts and let's create fantastic styles together!

With roots that go back to 1982, Fruit Smart has decades of experience in the fruit industry, and still maintains a strong “can do”, customers'-oriented attitude. The company has grown from a small entity to what it is today, thanks to quality products and excellent customer service, because of this we are looking at adding the position of Customer Service Manager to our Sales Support Team. The ideal candidate must have strong interpersonal skills, experience in leading a customer service team, a positive attitude, and a desire to be part of a successful and growing team. The Customer Service Manager will lead the sales support team. This position is responsible for maintaining high customer retention, as well as developing standards for the team, by identifying and implementing best work practices. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction and loyalty. KEY RESPONSIBILITIES Analyze information and trends, apply critical thinking, and recommend action plans Interact with other company departments in a professional manner Identify opportunities to update and improve customer service procedures and make recommendations to the VP of Sales or other appropriate staff. Enforce company policies and procedures Perform other related duties and procedures WORK EXPERIENCE & PERSONAL SKILL REQUIREMENTS Possess strong verbal and written communication skills. Ability to work independently and ability to function at a high level within a team environment. Excellent computer skills including a strong working knowledge of Microsoft Word, Excel and Outlook. Strong customer service skills with the ability to interact well with a diverse group of customers. Good analytical and problem-solving skills. Must be detail oriented possessing the ability to perform multiple tasks. Ability to work flexible hours if needed. Strong decision-making skills. Ability to coach and mentor customer service representatives. EDUCATION REQUIREMENTS Bachelor's degree preferred Proficiency in Microsoft Office Suite is required At least five years of customer service experience required Previous experience in a supervisory role is required

Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan! Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes. Key Duties and Responsibilities Focus on providing a positive customer experience. Carry out daily duties that ensure effective operation of a car wash facility in partnership with peers and site management. Greet customers with a warm smile, review and educate on services, and assist with payment. Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility. Direct the Driver into the entrance to the car wash or guides them onto tracks. Carry out periodic maintenance of equipment used in washing to keep them in proper working order. Perform cleaning of facility and ensure everything is kept in the appropriate place and organized. Provide assistance to customers in any area concerning car wash process. Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area. Additional duties as assigned. Essential Responsibilities: • Display courteous, customer service focus, and professional attitude • Work while standing over long periods of time (6+ Hours) • Lift items of moderate weight (10+ pounds) • Maintain work expectations outdoor in all weather conditions • Interact ethically with fellow employees and customers • Possess valid and current driver's license • Excellent written and oral communication skills, as well as interpersonal skills Physical Requirements: • Ability to stand and work on feet for long hours in all weather conditions • Use of protective equipment such as ear plugs, safety glasses and gloves Additional Benefits: All positions are overtime eligible, including salaried positions, to be in compliance with OR and WA laws We do offer a 401k plan, but we do not provide employer contributions/match We offer a generous health benefits package for full time employees We offer a generous commission structure for employees through sales of monthly memberships We offer Paid Time Off (PTO) for full time employees Competition and milestone bonuses

Job DescriptionCOMPENSATION $80,000 - $140,000 per year WHO WE ARE Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 11 states, and we have over 1,600 team members. Bruckner's is more than just a place selling parts and working on trucks; we are an essential business delivering solutions to transportation providers - the backbone of everyday life as we know it. We contribute to our local communities We care about our people OUR CORE VALUES We act with Honesty and Integrity. We value our people and communities. We are customer focused. We do what it takes. WHAT WE OFFER Competitive Compensation Plans Paid Time Off and Holidays Excellent health, dental and vision plans Investments in Training & Development Generous 401(k) and Profit-Sharing Plan Tuition Assistance Program Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner's organization) Technician Student Loan Reimbursement Program Disability and Life Insurance Internal Promotion Opportunities Flexible Spending Account Health Club Reimbursement Family and Team Oriented Environment Employee Referral Bonus Engaging and Challenging Assignments Drug free workplace JOB SUMMARY He/she is responsible for the safe, efficient, and profitable operation of the Service Department. Advises and makes recommendations to Management with respect to the best interests of the Service Department and compatible with the overall objectives. ESSENTIAL POSITION FUNCTIONS AND PRINCIPAL ACCOUNTABILITIES Develop and follow annual service budget based on labor hours attainable and measurable. Service profit goals compatible with overall dealership financial and operational objectives. Labor sales to be monitored on a monthly basis to assure achievement of goals. Develop and implement annually a Service marketing and promotion plan in order to generate labor sales. Provide the leadership role for the justification of, then the recruitment, screening, hiring, training, and development of Service personnel. Maintains all management reports necessary to audit the performance of the Service Department and individual employees on a monthly basis. Audits work orders for completeness and accuracy prior to customer billing. Develop, maintain, and adheres to a priority system for scheduling all Service work, both customer and internal. Schedules and assigns jobs and work areas to employees according to their skills and knowledge. This will be accomplished in a manner to eliminate time lost between jobs. Ensures that all required manufacturer warranty, safety, emission, and product improvement programs are complete in a timely manner. Meets with Sales and Parts Managers monthly to evaluate and maintain inter-departmental relations, to address concerns and integrate plans to maximize dealership performance and attain high levels of customer satisfaction. Periodically visits primary customers to monitor customer relations for the purpose of evaluating their service needs, problems, and satisfaction with distributorship performance. Evaluate on a monthly and random basis, the performance of the Service Department and employees, through general observations and use of time management labor reports. Coordinate Dealership technical programs and service related training sessions. Ensures that necessary shop tools, and service equipment are available and maintained in good order. Makes recommendations regarding the purchases of Service vehicles and maintain fleet in a manner to provide a profitable operation. Performs other duties or functions as so directed by Management in line with the objectives of the Company. Must help to insure safe working conditions for all employees. POSITION REQUIREMENTS High school diploma required, continuing course in Management also required. Minimum four years as a mechanic and at least 2 years as a shop foreman or lead mechanic. Must be able to read and write English. He/ she should be able to read computer generated reports, office reports, invoices, etc. Also will be required to operate computer terminals. Special Skills: Must possess and use good interpersonal skills and have the ability to interact well with customers, vendors, and co-workers in a positive and constructive manner. Must also have and maintain a Commercial Drivers License (CDL). Physical Demands: Involves essential ability to climb around, on and under trucks in order to properly inspect and diagnose all types of problems and repairs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Want to know more about our family-owned company,Proud that our 1600+ employees view us as the employer of choice! YouTube- Service Department Video YouTube - Come Join The Family -Video YouTube - Since 1932 -Video Don't forget to Like and Subscribe! Keywords: Diesel OR Trucking OR Dealership OR ADP OR Mack OR Volvo OR Caterpillar OR Allison OR Cummins OR Dealer OR Heavy Equipment OR Trailer OR Truck Sales OR Deal Sheet OR Class A OR CDK OR Frame Shop OR Foreman OR Leasing OR Service OR Warranty OR Parts OR Office OR Semi Truck OR Mechanic OR Google Jobs OR Career OR B2B Outside Sales OR Sales Representative OR Commercial Sales, OR Fabrication

Job DescriptionAre you inspired by the idea of supporting our nation's critical infrastructure and securing communications for first responders, utilities, and transportation? Are you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a wide range of mission critical technologies? Company OverviewRACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” - from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens. RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide. Job SummaryThe Field Service Manager leads a team of 5-10 field service technicians, overseeing the installation, maintenance, and troubleshooting of Land Mobile Radio (LMR) systems and other mission-critical communication infrastructure. This role requires high-level technical knowledge, strong leadership skills, and the ability to manage resources, drive service quality, and enhance operational efficiency. The ideal candidate is a self-starter with a proven track record of leadership in agile, scaling organizations. They will balance team leadership, customer service, sales support, and cross-functional collaboration while ensuring operational success and a seamless service experience. This role also involves contract compliance, performance analysis, and leveraging tools to optimize operations. Operating in a hybrid work environment, the Service Manager will primarily be based at the service center to lead daily operations while strategically managing on-site visits to customer locations to ensure service quality, and oversee field operations.Role Responsibilities: Lead mentor, and develop a team of field service technicians, fostering strong performance, professional growth, and safety compliance. Effectively allocate resources to ensure service execution aligns with contractual commitments and customer expectations. Collaborate with project managers, sales teams, engineers, facilities coordinators, and technicians to align service operations with business objectives, efficiency goals, and customer satisfaction. Facilitate discussions with customers, vendors, and internal teams to drive solutions and enhance service delivery. Oversee system configurations, installations, service execution, and contract fulfillment, ensuring compliance with industry standards, customer requirements, and regulatory guidelines. Leverage technical expertise and strategic guidance to drive sales growth and expand service center opportunities. Provide high-level technical direction for diagnosing and resolving complex system issues. Optimize technician scheduling and resource allocation to improve efficiency and minimize service disruptions. Track and analyze service center performance, technician productivity, and customer satisfaction. Prepare reports on contract statuses, operational performance, and service challenges for senior management. Evaluate trends and project outcomes, recommending process improvements. Maintain accurate documentation of all service activities and customer interactions. Utilize ERP systems such as NetSuite to track work orders, manage inventory, and analyze service center performance. Qualifications: 5+ years of experience in service management, field operations, or technical leadership within LMR, RF, telecommunications, or critical communications industries. Proven ability to lead and develop field service technicians in a fast-paced environment. Expertise in resource management, scheduling, and service forecasting. Strong communication and interpersonal skills, with the ability to collaborate effectively with customers, engineers, and internal teams. Experience with ERP systems such as NetSuite for tracking service operations, work orders, and inventory. Technical Skills: Bridges technical expertise with operational leadership, ensuring technicians are equipped, supported, and strategically guided to maintain systems. High-level understanding of Land Mobile Radio (LMR) systems, or the ability to learn quickly, enabling effective leadership in troubleshooting and issue resolution. Proficient in diagnosing system challenges, optimizing configurations, and implementing solutions in collaboration with technicians, engineers, and project managers. Analyzes system test results and technician reports, leveraging team expertise to direct issue resolution and ensure compliance. Oversees system installations and maintenance, ensuring all work meets all requirements. Evaluates service quality and performance, working with cross-functional teams to implement corrective actions and optimize configurations. Managerial Skills: Proven experience leading and mentoring teams, ensuring strong technical performance and professional development. Strong decision-making skills, capable of managing multiple projects under tight deadlines. Experience with workload forecasting, staffing planning, and technician scheduling. Analytical and problem-solving mindset, using data-driven insights to optimize service operations. Preferred Skills: Experience working with Federal agencies or public safety organizations (e.g., police, fire, EMS, emergency management). Project management experience, with proficiency in tools like MS Project, Smartsheet, or similar platforms. Familiarity with radio or communications systems, particularly in public safety, utilities, or enterprise environments. Knowledge of two-way radio systems, modern P25 radio architecture, LAN network infrastructure, and civil processes (including construction, grounding, and electrical systems) as they relate to communications infrastructure. Benefits We Can Offer You: Health, dental and vision insurance 401k and company match Annual Performance Review and Accompanied bonus Paid holidays, vacation and sick days Ongoing technical training Advancement opportunities Company-provided uniforms and safety equipment Safe, clean & friendly work environment Salary does not include benefits and/or annual bonus. If you are a talented and experienced Field Servies Manager with experience in LMR Managment who is looking for a challenging and rewarding opportunity, we encourage you to apply We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations Express Service Representative GROW WITH US!!!! The Express Service Representative's primary responsibility is to determine the need for repairs by questioning customers about vehicle performance, or by a visual inspections of vehicle in accordance with dealership policies, state, and federal law. ESSENTIAL FUNCTIONS Perform walk around with customer, check history and educate customers on recommended maintenance service interval items needed for their vehicle. Estimates cost of maintenance and prepare itemized work order, listing costs of parts and labor. Work in a cooperative and positive manner with all personnel. Conform to the company's policies on non-discrimination and harassment. Treat members of the public in a courteous and non-discriminatory manner, and maintains a professional demeanor while on the job. Vehicles driven or moved as part of the job. Possible chemical exposure as regular part of the job. (a) A limited number of chemicals are used on occasion as a normal part of the job. (b) In order to recognize and protect him/herself from chemicals in the workplace the employee will attend training in company's hazard communication program (worker's right to know), utilize chemical inventory list, utilize material safety data sheet (MSDS), and utilize required personal protective equipment at all times. Properly use all personal protective equipment - leather topped, rubber soled shoes. Pay for this position ranges from $40,000.00 - $50,000.00 annually. Competency Statement(s) Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Honest/Integrity - Ability to be truthful and be seen as credible in the workplace. Working Under Pressure - Ability to complete assigned tasks under stressful situations. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.

Job Description The primary objective of the Customer Loyalty Specialist is to maintain our current customers. This will include setting up reviews, servicing accounts, and continue to add lines to current customers. Service Existing Customers Insurance is built on maintaining our customer base and we have a lot of already existing deep customer relationships. The number one place we can obtain new business is from current customers. This role will facilitate reviews, changes, and updates to maintain the highest level of customer satisfaction. Auto Claims, Commercial, and Life Specialization This role will be the primary contact for all open auto claims. The candidate must be able to show empathy, problem-solve, and communicate proactively and directly with both insureds, adjusters, and vendors. Will be the primary contact for commercial service & support of the commercial team This role will regularly interact with the American Family Life Insurance Company about pending policies & policy service. Will also be primary point of contact for pending life inside of the agency. Help Customers Feel Heard in a Tumultous Market Execute proactive rate change process with all customers to educate them on healthy expectations about what is happening in the insurance market. Work to solve problems on the first phone call to build loyalty to the agency. Work as a team to assure extreme accountability for all problems to be solved in a timely manner. Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Retirement Plan Career Growth Opportunities Mon-Fri Schedule Responsibilities OUR TEAM At the Steve Weidenbach Agency, everything we do - from the way we build relationships with clients to how we support and cheer each other on - comes back to a common goal: we work as a team at being the best at our jobs. Hopefully, you noticed that our Core Values are listed before the job requirements. We take them seriously. (Yes, fun included!) Our Core Values are the glue for our team; aligning enables us to operate at an elite level. We're proud to say that we are consistently among the top 1% of agencies across the company, and we strive to be better each day. JOB OVERVIEW We're looking for a positive, motivated candidate to join our Service Team as a full-time, in office Customer Loyalty Specialist. This 40 hour a week, in office role will allow someone who is best at providing high levels of service, solving problems, and working as a part of a championship team. No prior experience in insurance is needed as long as you are a thirsty learner, humble, and excited to grow more relationships and be a part of a championship team. This is an opportunity to build a career, grow your impact, and win as a team. If this sounds like a good fit, we cant wait to meet you! COMPENSATION A successful candidate will earn between $48K to $52K with base, commission, and bonus year 1. Base Salary is $44,000-$48,000. Benefits Employer Paid Health Insurance, Dental, Vision, Life Insurance Paid Time Off (PTO) Paid Volunteer Time Off (VTO) SCHEDULE 8 AM to 5 PM 2 to 4 Trade Shows Out of Town Per Year 2 to 4 Weekend Days Per Year Requirements S K I L L S Maintain a positive, upbeat attitude Follow-up consistently and promptly Clear, direct communication Prioritize and remain adaptable Work efficiently Ability to transition between tasks quickly and work efficiently T R A I T S Coachable Accountable High Motor Fast Learner Self-Directed Natural Relationship-Builder E D U C A T I O N High school diploma Associate or bachelors degree preferred, but not required L I C E N S I N G Property and casualty insurance licenses within 30 days of hiring offer Life license within 90 days from original hire date Must be licensed before official start

The Customer Care team's purpose is to leverage resources and resiliency of customers and work to find the most appropriate care solution for the individual. Strategies include diverting customers to existing internal network resources to enrollment in appropriate programs at HopeSource, or to refer to the network of providers in HopeSource service areas. Techniques include problem solving, risk assessment, planning, and support for timely resolution. Answer centralized phone system and transfer calls to internal partners Assist customers, via phone, walk-in, or customer portal, and direct to appropriate resources, recording transactions in the Customer Care portal Check and maintain customer care portal ensuring that all entries are contacted within 24 hrs, ensuring adequate contact notes are recorded and follow-ups are scheduled in a timely manner Utilize compassionate yet practical problem-solving conversations to identify the customer's strengths and resources to effectively tailor services for each individual's needs Conduct Risk Assessments and make internal referrals Work with homeless households to identify strategies for doubling up, re-establishing lease terms with a recent landlord, or find other permanent housing options Provide direct advocacy with landlords, family, and friends to mediate or resolve issues that would prevent a housing option Conduct initial eligibility screenings for internal programs. Communicate/Coordinate with appropriate HopeSource staff to hand off referred client Perform initial assessments that include health and safety risks that determine the viability of various diversion strategies, prioritizing households in compliance program requirements Provide comprehensive referrals for all service areas, ensuring up to date knowledge of resources Schedule follow-ups for queue and continued problem solving Maintain and populate master list weekly to coordinate with outreach teams Attend all program staffing meetings Provide emergency services as needed and document in Apricot Maintain client resources in local office ie. client room/lobby upkeep, client handbook stock, resource list maintenance, brochure stock Complete Good Received Notices for items received at the front desk Complete Cash Receipts and associated processes for donations received at local site May be required to travel between offices on occasion to provide services Some locations may require creating an outreach calendar. Minimum Requirements Required skills: Experience in providing direct client services with individuals and/or families in crisis. Excellent Customer Service and Communication Skills Exhibits proficiency in effective time management and meeting deadlines Comfortable with a wide variety of computer hardware and software Skilled in prioritization techniques Flexible and comfortable with frequent interruptions and change Demonstrates exceptional active listening skills Demonstrates a collaborative and solution finding attitude Exhibits extreme ownership over project outcomes Preferred: Bachelor's degree in a field directly related to families, case management or to the delivery of client services or equivalent experience Proven ability to network with other organizations and service groups Bi-lingual English/Spanish

In every job at Rod's House, our mission and vision are embedded deeply into the responsibilities. A job at Rod's House is about more than completing tasks; it is about prioritizing the building of positive and lasting relationships with young people, fellow staff, volunteers, and the broader community. Mission Statement Rod's House builds authentic connections with young people, encourages them to feel respected and secure in who they are, empowers them to reach their full potential, and positively connects them to the community. Vision Rod's House envisions an end to youth homelessness in the Yakima Valley. To break the cycle of homelessness, we engage volunteers, donors, and the community to ensure young people's basic human needs are met and that they have a safe, stable home; permanent, positive connections; meaningful education and employment opportunities; behavioral and physical health care; and supports that reinforce their individual abilities. Position Information Title: Resource Center Specialist FLSA Status: Hourly, On Call, Non-Exempt Location: Resource Center Reports To: Resource Center Program Manager Overview The Resource Center Specialist is an integral part of the daily work at the Resource Center. This role supports a wide spectrum of needs for youth and young adults experiencing homelessness. The Resource Center Specialist must be dependable, professional, flexible in a rapidly changing environment, and client-focused in all interactions. This position requires both teamwork and leadership. Duties and Responsibilities Organization of Services Plan and implement the layout of the clothing room and maintain minimum on-hand requirements Recruit and schedule community meal partners Prepare meals prior to opening on days when meal partners are not scheduled Assist young people with completing intakes Stock the outdoor pantry daily Support the Resource Center Program Manager with additional duties as assigned Window Services Greet young people at the service window Distribute hygiene items, clothing, food, and other requested supports Entry and Exit Screening Identify individuals prior to entering the Resource Center Conduct health screenings as required Perform weapon checks for all individuals entering the Resource Center Interact with donors, volunteers, and community stakeholders in a professional manner that reflects positively on Rod's House Communicate the importance of accurate use of the check-in and check-out system Ensure the front door of the Resource Center remains locked during entry and exit Drop-In Services Maintain a consistent presence in the drop-in space during open hours Prepare and serve meals to young people Ensure adherence to Resource Center guidelines Assist young people in accessing permission-based services such as case management, behavioral health, showers, and laundry Perform general housekeeping duties in public spaces, including cleaning, vacuuming, mopping, dusting, and organizing General Responsibilities Build professional and appropriate relationships with young people accessing the Resource Center Provide general assistance and support as directed Give tours to stakeholders as needed Maintain a professional, respectful, and trauma-informed approach Complete all assigned duties and other responsibilities as required Required or Preferred Education and Experience Minimum of one year of experience working directly with youth ages 13-17 and young adults ages 18-24, particularly those experiencing homelessness (required) High school diploma or equivalent (required); bachelor's degree (preferred) Understanding of strengths-based approaches when working with youth and young adults (required) Bilingual Spanish English skills (strongly preferred) Experience working with individuals impacted by trauma, mental illness, or substance use disorders (preferred) Background in human services, social work, education, or a related field (preferred) Relevant lived or professional experience with the population served (preferred) Knowledge, Skills, and Abilities Must be at least 21 years of age (required) Ability to pass Washington State criminal background check (required) Ability to pass Federal (FBI) criminal background check (required) Valid driver's license and auto insurance (REQUIRED) Must have a clean and acceptable driving record, as this position involves transporting young people and operating Rod's House vehicles (REQUIRED) Ability to work effectively with youth in crisis Strong communication and problem-solving skills Ability to remain professional and patient in high-stress environments Flexibility and adaptability Ability to create systems and processes when none exist Strong relationship-building skills Creative problem-solving ability Willingness to learn and apply new skills Strong verbal and written communication skills with attention to detail Ability to work collaboratively in a team environment Proficiency with technology Ability to maintain confidentiality Personal integrity, reliability, and commitment to the Rod's House mission Work Conditions and Physical Requirements Shifts may include evenings, early mornings, weekends, and holidays. The role involves frequent interaction with young people experiencing homelessness, community members, and service providers. Physical requirements include frequent walking, standing, hearing, seeing, speaking, stooping, kneeling, crouching, reaching, grasping, climbing, repetitive motion, and lifting up to 50 pounds. Ability to safely drive company vehicles is strongly preferred. Rod's House will reasonably accommodate qualified individuals with disabilities so they can perform the essential functions of the position unless doing so would cause undue hardship or pose a direct safety risk. Compensation and Benefits Starting hourly wage: $17.30 Hours vary and are not guaranteed due to the on-call nature of the position Paid sick leave accrued at a rate of two hours for every 40 hours worked, with up to 80 hours eligible for annual rollover At-Will Employment Statement Employment with Rod's House is at-will. This means that either the employee or Rod's House may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law. Non-Profit Disclaimer Rod's House is a non-profit organization primarily funded through grants and federal funding. If funding is reduced or lost, positions may need to be reduced to ensure the organization can continue fulfilling its mission.

Job Description Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards. Guest Expectations Well-Trained (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. Trains and coaches team members using the Guest Expectations training materials. Models being calm and productive during busy times. Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant. Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. Coaches team members on having a positive, friendly attitude and behaviors. Models and coaches team members on the JIB Hospitality Model. Well-Staffed (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. Helps with order taking and cashiering during busy times. Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. Encourages team members to ask for help, when necessary, to meet guests' needs. Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great (Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality. Models and monitors food presentation and coaches team members when necessary. Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. Leads and coaches team on how to provide consistent, fast service. Helps with order taking and cashiering during busy times. Order Accuracy (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors. Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. Follows all hand washing and glove procedures. Completes the Food Safety Checklist each shift. It's All About Brand Ambassador Has passion for the business and pride in Jack in the Box. Inspires team members to embrace the brand. Is proud to represent Jack in the Box. Focus on the Guest Treats guests and employees with care and respect. Is passionate about serving the guest. Steps in to help employees when necessary. Has a happy, friendly personality that is engaging to both the guest and other employees. Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively. Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest. Inspires team to take care of guests and make them the number one priority. Team Skills Treats all employees with care and respect. Is a good team player and leader. Has a positive can-do attitude. Is dependable and reliable. Is willing to help others. Keeps calm and does not show signs of stress. Is open and willing to work with and lead people of all backgrounds. Ensures the team provides quick service while maintaining a calm environment. "Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment Thrives in a fast-paced, high energy, team environment. Performs professionally during difficult situations and/or high volume times. Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. Takes corrective action to resolve issues that could jeopardize food safety or food quality. Is flexible and changes direction based on the needs of the business. Works with a sense of urgency. Knows and trains others on the products and menu. Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. Takes accountability for cash management and handling during their shift. Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service (Dine In/Drive-Thru) Immediately acknowledges and welcomes guests. Takes and clarifies orders, assists guests with menu selection as appropriate. Enters order in POS system, collects money, and makes change. Always thanks guest upon completion of order taking. Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. Maintains cleanliness and stocking of work area. Interior Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. Cleans and stocks restrooms. Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board). Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness. SUPERVISION Workstation Operation Supervises and trains team members on workstation operations. Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements. Guest Service Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality. Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution. Leadership Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance. Conducts on-boarding and training. Provides feedback and recognizes employees. Ensures employee personal and uniform cleanliness. Apprises management of potential employee issues. Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill Reads grill video monitor to prepare ordered products. Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. Discards ingredients/products that have expired or don't meet quality standards. Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. Discards ingredients/products that have expired or don't meet quality standards. Prep Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards. Visually checks and inspects all ingredients for freshness. Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer Reads fryer video monitor prepare ordered products. Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. Washes and sanitizes dishes and utensils by hand or using dishwasher. Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board). Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness. Receiving & Storage Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. ***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***

This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customer service. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: * Maintain regular and predictable attendance. * Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs. * Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. * Take the initiative to support selling initiatives (TEAM): * Thank the Customer * Engage with the customer and/or pet * Advise products or services * Make it Memorable This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: * Execute assigned basic, promotional, and seasonal merchandising activities. * Perform Opening/Closing procedures. * Transport and make deposits to bank. * Assess store conditions and assign duties. * Organize and prioritize workflow through the use of the daily planner. * Recovery of merchandise. * Participate in mandatory freight process. * Perform regular and promotional price change activities. * Resolve customer complaints/issues and ensure the customer has a positive experience. * Adhere to loss prevention standards and respond to any alarm calls as needed. * Communicate with Team Members on job functions, responsibilities and financial goals. * Operate cash register/computer supervising cash handling procedures. * Assist Team Members on appropriate application of policies and procedures. * Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required * Complete all documentation associated with any of the above job duties May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or pet/live animal knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately. Preferred knowledge, skills or abilities * Pet/Live Animal, pet food, pet product knowledge is strongly preferred. * Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. * Basic computer skills. * Ability to perform and execute principle responsibilities of Team Members. Working Conditions * Working environment is favorable, generally working inside with moderate noise. * Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. * Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours * Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Physical Requirements * This position is non-sedentary. * It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely. * It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service. * Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation): * Ability to occasionally lift or reach merchandise overhead. * Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. * Ability to move throughout the store for an entire shift. * Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. * Ability to constantly operate store equipment such as computer, cash register, and other store equipment. * Ability to read, write, and count accurately to complete all documentation. * Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. * Ability to process information / merchandise through the point-of-sale system. * Ability to handle and be in contact with birds/poultry. * Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds. * Ability to successfully complete all required training and certification. * Ability to travel as required in support of district needs. * Ability to drive or operate a vehicle for business needs. * Lifting 50+ pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.

Are you inspired by the idea of supporting our nation's critical infrastructure and securing communications for first responders, utilities, and transportation? Are you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a wide range of mission critical technologies? Company OverviewRACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” - from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens. RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide. Job SummaryThe Field Service Manager leads a team of 5-10 field service technicians, overseeing the installation, maintenance, and troubleshooting of Land Mobile Radio (LMR) systems and other mission-critical communication infrastructure. This role requires high-level technical knowledge, strong leadership skills, and the ability to manage resources, drive service quality, and enhance operational efficiency. The ideal candidate is a self-starter with a proven track record of leadership in agile, scaling organizations. They will balance team leadership, customer service, sales support, and cross-functional collaboration while ensuring operational success and a seamless service experience. This role also involves contract compliance, performance analysis, and leveraging tools to optimize operations. Operating in a hybrid work environment, the Service Manager will primarily be based at the service center to lead daily operations while strategically managing on-site visits to customer locations to ensure service quality, and oversee field operations.Role Responsibilities: Lead mentor, and develop a team of field service technicians, fostering strong performance, professional growth, and safety compliance. Effectively allocate resources to ensure service execution aligns with contractual commitments and customer expectations. Collaborate with project managers, sales teams, engineers, facilities coordinators, and technicians to align service operations with business objectives, efficiency goals, and customer satisfaction. Facilitate discussions with customers, vendors, and internal teams to drive solutions and enhance service delivery. Oversee system configurations, installations, service execution, and contract fulfillment, ensuring compliance with industry standards, customer requirements, and regulatory guidelines. Leverage technical expertise and strategic guidance to drive sales growth and expand service center opportunities. Provide high-level technical direction for diagnosing and resolving complex system issues. Optimize technician scheduling and resource allocation to improve efficiency and minimize service disruptions. Track and analyze service center performance, technician productivity, and customer satisfaction. Prepare reports on contract statuses, operational performance, and service challenges for senior management. Evaluate trends and project outcomes, recommending process improvements. Maintain accurate documentation of all service activities and customer interactions. Utilize ERP systems such as NetSuite to track work orders, manage inventory, and analyze service center performance. Qualifications: 5+ years of experience in service management, field operations, or technical leadership within LMR, RF, telecommunications, or critical communications industries. Proven ability to lead and develop field service technicians in a fast-paced environment. Expertise in resource management, scheduling, and service forecasting. Strong communication and interpersonal skills, with the ability to collaborate effectively with customers, engineers, and internal teams. Experience with ERP systems such as NetSuite for tracking service operations, work orders, and inventory. Technical Skills: Bridges technical expertise with operational leadership, ensuring technicians are equipped, supported, and strategically guided to maintain systems. High-level understanding of Land Mobile Radio (LMR) systems, or the ability to learn quickly, enabling effective leadership in troubleshooting and issue resolution. Proficient in diagnosing system challenges, optimizing configurations, and implementing solutions in collaboration with technicians, engineers, and project managers. Analyzes system test results and technician reports, leveraging team expertise to direct issue resolution and ensure compliance. Oversees system installations and maintenance, ensuring all work meets all requirements. Evaluates service quality and performance, working with cross-functional teams to implement corrective actions and optimize configurations. Managerial Skills: Proven experience leading and mentoring teams, ensuring strong technical performance and professional development. Strong decision-making skills, capable of managing multiple projects under tight deadlines. Experience with workload forecasting, staffing planning, and technician scheduling. Analytical and problem-solving mindset, using data-driven insights to optimize service operations. Preferred Skills: Experience working with Federal agencies or public safety organizations (e.g., police, fire, EMS, emergency management). Project management experience, with proficiency in tools like MS Project, Smartsheet, or similar platforms. Familiarity with radio or communications systems, particularly in public safety, utilities, or enterprise environments. Knowledge of two-way radio systems, modern P25 radio architecture, LAN network infrastructure, and civil processes (including construction, grounding, and electrical systems) as they relate to communications infrastructure. Benefits We Can Offer You: Health, dental and vision insurance 401k and company match Annual Performance Review and Accompanied bonus Paid holidays, vacation and sick days Ongoing technical training Advancement opportunities Company-provided uniforms and safety equipment Safe, clean & friendly work environment If you are a talented and experienced Field Servies Manager with experience in LMR Managment who is looking for a challenging and rewarding opportunity, we encourage you to apply

Join our Supercuts Hair Adventure! SEEKING EXPERIENCED SALON MANAGER FOR BUSY, FULL-SERVICE SUPERCUTS SALON WITH AMAZING CLIENTELE! Are you an experienced hairstylist, barber, or cosmetologist looking to take your career to the next level? Then look no further! At Supercuts we're eager to welcome passionate professionals to our bustling salons. We've got amazing clients and great growth opportunities for you! Why You'll Love Working with Us: * We have a passion for hair, customers, and working as a team. We're versatile in cut and color techniques and current fashion trends. * You'll thrive in our dynamic salon environment, where stylists and clients make hair dreams come true. * We've got a huge base of loyal customers ready to share stories and create new memories with you. * We provide a Culture of Possibilities -- explore opportunities for career advancement and professional development with us, and work with our experienced leadership team to achieve your goals. * Take advantage of paid training and classes that will enhance your skills and knowledge. * Enjoy medical, dental, and vision-care benefits -- along with paid sick leave and vacation time --so you can look and feel your best while developing your career. * You'll get to know our supportive, caring family business owners who put customers and employees first. We're a small business that's 100% family owned and operated. * Earn great wages, along with tips and commission--we pay our employees extra for superb customer service, strong performance, and commitment to our teams. Our stylists can earn up to $80,000 before reaching the management level, and motivated managers can earn even more than that! What We're Looking For: * Licensed cosmetologists or barbers eager to make an impact. * Stylists with a deep love for hair styling trends and artistry. * Leaders with experience managing a team. * Individuals eager to learn, adapt, and contribute with an optimistic growth mindset. * Stewards who lead by example and collaborate well with others. * Stylists who manage client interactions with a friendly, professional demeanor. * Teammates mindful that selling and keeping accurate product inventory are keys to professional success. * Stylists who take pride in exceeding cleanliness standards. What You'll Do: * Lead and inspire your team to success. * Deliver top-notch customer service and create a welcoming environment for clients. * Motivate by example, boost team morale, and provide hands-on support. * Use exceptional communication and interpersonal abilities to connect with staff and clients. * Keep up to date with salon management software and other business applications. * Be goal-driven with the ability to set, track, and achieve sales targets. * Ensure consistent communication with upper management. Compensation and Schedule: * Make a minimum of $25 up to $50 per hour(depending on location), including wages, commission or bonuses, and tips. * Craft a flexible salon schedule that works for customers and team members, ensuring coverage for evenings and weekends. Are You Ready to Join Us? Become a valued member of our Supercuts family today! If you're passionate about making clients look and feel fabulous and you're excited to encourage and mentor a team, Apply Now! Considering a move? We are always on the lookout for talented individuals to join our salons in WA, OR, ID, MT, and AK. We can help pay relocation fees for the right person! Interested? Contact *********************** for more details. Step into an exciting career with Supercuts and let's create fantastic styles together!

409 S Main St, Ellensburg, WA, 98926, US Join our Supercuts Hair Adventure! SEEKING EXPERIENCED SALON MANAGER FOR BUSY, FULL-SERVICE SUPERCUTS SALON WITH AMAZING CLIENTELE! Are you an experienced hairstylist, barber, or cosmetologist looking to take your career to the next level? Then look no further! At Supercuts we're eager to welcome passionate professionals to our bustling salons. We've got amazing clients and great growth opportunities for you! Why You'll Love Working with Us: * We have a passion for hair, customers, and working as a team. We're versatile in cut and color techniques and current fashion trends. * You'll thrive in our dynamic salon environment, where stylists and clients make hair dreams come true. * We've got a huge base of loyal customers ready to share stories and create new memories with you. * We provide a Culture of Possibilities -- explore opportunities for career advancement and professional development with us, and work with our experienced leadership team to achieve your goals. * Take advantage of paid training and classes that will enhance your skills and knowledge. * Enjoy medical, dental, and vision-care benefits -- along with paid sick leave and vacation time --so you can look and feel your best while developing your career. * You'll get to know our supportive, caring family business owners who put customers and employees first. We're a small business that's 100% family owned and operated. * Earn great wages, along with tips and commission--we pay our employees extra for superb customer service, strong performance, and commitment to our teams. Our stylists can earn up to $80,000 before reaching the management level, and motivated managers can earn even more than that! What We're Looking For: * Licensed cosmetologists or barbers eager to make an impact. * Stylists with a deep love for hair styling trends and artistry. * Leaders with experience managing a team. * Individuals eager to learn, adapt, and contribute with an optimistic growth mindset. * Stewards who lead by example and collaborate well with others. * Stylists who manage client interactions with a friendly, professional demeanor. * Teammates mindful that selling and keeping accurate product inventory are keys to professional success. * Stylists who take pride in exceeding cleanliness standards. What You'll Do: * Lead and inspire your team to success. * Deliver top-notch customer service and create a welcoming environment for clients. * Motivate by example, boost team morale, and provide hands-on support. * Use exceptional communication and interpersonal abilities to connect with staff and clients. * Keep up to date with salon management software and other business applications. * Be goal-driven with the ability to set, track, and achieve sales targets. * Ensure consistent communication with upper management. Compensation and Schedule: * Make a minimum of $25 up to $50 per hour(depending on location), including wages, commission or bonuses, and tips. * Craft a flexible salon schedule that works for customers and team members, ensuring coverage for evenings and weekends. Are You Ready to Join Us? Become a valued member of our Supercuts family today! If you're passionate about making clients look and feel fabulous and you're excited to encourage and mentor a team, Apply Now! Considering a move? We are always on the lookout for talented individuals to join our salons in WA, OR, ID, MT, and AK. We can help pay relocation fees for the right person! Interested? Contact *********************** for more details. Step into an exciting career with Supercuts and let's create fantastic styles together!

Job Description Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards. Guest Expectations Well-Trained (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. Trains and coaches team members using the Guest Expectations training materials. Models being calm and productive during busy times. Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant. Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. Coaches team members on having a positive, friendly attitude and behaviors. Models and coaches team members on the JIB Hospitality Model. Well-Staffed (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. Helps with order taking and cashiering during busy times. Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. Encourages team members to ask for help, when necessary, to meet guests' needs. Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great (Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality. Models and monitors food presentation and coaches team members when necessary. Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. Leads and coaches team on how to provide consistent, fast service. Helps with order taking and cashiering during busy times. Order Accuracy (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors. Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. Follows all hand washing and glove procedures. Completes the Food Safety Checklist each shift. It's All About Brand Ambassador Has passion for the business and pride in Jack in the Box. Inspires team members to embrace the brand. Is proud to represent Jack in the Box. Focus on the Guest Treats guests and employees with care and respect. Is passionate about serving the guest. Steps in to help employees when necessary. Has a happy, friendly personality that is engaging to both the guest and other employees. Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively. Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest. Inspires team to take care of guests and make them the number one priority. Team Skills Treats all employees with care and respect. Is a good team player and leader. Has a positive can-do attitude. Is dependable and reliable. Is willing to help others. Keeps calm and does not show signs of stress. Is open and willing to work with and lead people of all backgrounds. Ensures the team provides quick service while maintaining a calm environment. "Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment Thrives in a fast-paced, high energy, team environment. Performs professionally during difficult situations and/or high volume times. Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. Takes corrective action to resolve issues that could jeopardize food safety or food quality. Is flexible and changes direction based on the needs of the business. Works with a sense of urgency. Knows and trains others on the products and menu. Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. Takes accountability for cash management and handling during their shift. Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service (Dine In/Drive-Thru) Immediately acknowledges and welcomes guests. Takes and clarifies orders, assists guests with menu selection as appropriate. Enters order in POS system, collects money, and makes change. Always thanks guest upon completion of order taking. Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. Maintains cleanliness and stocking of work area. Interior Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. Cleans and stocks restrooms. Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board). Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness. SUPERVISION Workstation Operation Supervises and trains team members on workstation operations. Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements. Guest Service Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality. Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution. Leadership Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance. Conducts on-boarding and training. Provides feedback and recognizes employees. Ensures employee personal and uniform cleanliness. Apprises management of potential employee issues. Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill Reads grill video monitor to prepare ordered products. Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. Discards ingredients/products that have expired or don't meet quality standards. Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. Discards ingredients/products that have expired or don't meet quality standards. Prep Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards. Visually checks and inspects all ingredients for freshness. Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer Reads fryer video monitor prepare ordered products. Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. Washes and sanitizes dishes and utensils by hand or using dishwasher. Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board). Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness. Receiving & Storage Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: * Maintain regular and predictable attendance. * Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. * Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. * Deliver on our promise of Legendary Customer Service through GURA: * Greet the Customer. * Uncover Customer's Needs & Wants. * Recommend Product Solutions. * Ask to Add Value & Appreciate the Customer. * The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: * Execute assigned basic, promotional, and seasonal merchandising activities. * Perform Opening/Closing procedures. * Transport and make deposits to bank. * Assess store conditions and assign duties. * Organize and prioritize workflow through the use of the daily planner. * Recovery of merchandise. * Participate in mandatory freight process. * Perform regular and promotional price change activities. * Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. * Adhere to loss prevention standards and respond to any alarm calls as needed. * Communicate with Team Members on job functions, responsibilities and financial goals. * Operate cash register/computer supervising cash handling procedures. * Assist Team Members on appropriate application of policies and procedures. * Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. * Operate Forklift and Baler. * Complete all documentation associated with any of the above job duties. * Obtain license or certifications as needed by the business. * May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred knowledge, skills or abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions * Working environment is favorable, generally working inside with moderate noise. * Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours * Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines * Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. * Ability to work outdoors in adverse weather conditions. Physical Requirements * Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. * Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). * Ability to occasionally lift or reach merchandise overhead. * Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. * Ability to move throughout the store for an entire shift. * Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. * Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). * Ability to constantly operate store equipment such as computer, cash register, and other store equipment. * Ability to read, write, and count accurately to complete all documentation. * Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. * Ability to process information / merchandise through the point-of-sale system. * Ability to handle and be in contact with birds/poultry. * Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). * Ability to successfully complete all required training. * Ability to travel as required in support of district needs. * Ability to drive or operate a vehicle for business needs. * This position is non-sedentary. * Ability to successfully complete training and certification for various business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.

Job Description Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards. Guest Expectations Well-Trained (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. Trains and coaches team members using the Guest Expectations training materials. Models being calm and productive during busy times. Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant. Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. Coaches team members on having a positive, friendly attitude and behaviors. Models and coaches team members on the JIB Hospitality Model. Well-Staffed (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. Helps with order taking and cashiering during busy times. Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. Encourages team members to ask for help, when necessary, to meet guests' needs. Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great (Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality. Models and monitors food presentation and coaches team members when necessary. Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. Leads and coaches team on how to provide consistent, fast service. Helps with order taking and cashiering during busy times. Order Accuracy (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors. Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. Follows all hand washing and glove procedures. Completes the Food Safety Checklist each shift. It's All About Brand Ambassador Has passion for the business and pride in Jack in the Box. Inspires team members to embrace the brand. Is proud to represent Jack in the Box. Focus on the Guest Treats guests and employees with care and respect. Is passionate about serving the guest. Steps in to help employees when necessary. Has a happy, friendly personality that is engaging to both the guest and other employees. Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively. Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest. Inspires team to take care of guests and make them the number one priority. Team Skills Treats all employees with care and respect. Is a good team player and leader. Has a positive can-do attitude. Is dependable and reliable. Is willing to help others. Keeps calm and does not show signs of stress. Is open and willing to work with and lead people of all backgrounds. Ensures the team provides quick service while maintaining a calm environment. "Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment Thrives in a fast-paced, high energy, team environment. Performs professionally during difficult situations and/or high volume times. Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. Takes corrective action to resolve issues that could jeopardize food safety or food quality. Is flexible and changes direction based on the needs of the business. Works with a sense of urgency. Knows and trains others on the products and menu. Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. Takes accountability for cash management and handling during their shift. Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service (Dine In/Drive-Thru) Immediately acknowledges and welcomes guests. Takes and clarifies orders, assists guests with menu selection as appropriate. Enters order in POS system, collects money, and makes change. Always thanks guest upon completion of order taking. Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. Maintains cleanliness and stocking of work area. Interior Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. Cleans and stocks restrooms. Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board). Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness. SUPERVISION Workstation Operation Supervises and trains team members on workstation operations. Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements. Guest Service Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality. Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution. Leadership Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance. Conducts on-boarding and training. Provides feedback and recognizes employees. Ensures employee personal and uniform cleanliness. Apprises management of potential employee issues. Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill Reads grill video monitor to prepare ordered products. Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. Discards ingredients/products that have expired or don't meet quality standards. Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. Discards ingredients/products that have expired or don't meet quality standards. Prep Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards. Visually checks and inspects all ingredients for freshness. Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer Reads fryer video monitor prepare ordered products. Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. Washes and sanitizes dishes and utensils by hand or using dishwasher. Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board). Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness. Receiving & Storage Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. ***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***