Customer success manager jobs in Toledo, OH

At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support. As a Citizens Private Client Relationship Manager (PCRM), you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners (CFPs), creating the Citizens Private Client team. Primary responsibilities include Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions. Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client's financial goals, and presenting personalized strategies aligned with each client's objectives. Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights. Provide exceptional, high-touch client experiences. Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals. Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens. Leverage Salesforce CRM to track activity. Measures of Success include Growth in net new investment assets in collaboration with Wealth Partners. Growth in new deposits including checking, savings, and CD balances. Growth in lending units and balances through mortgages, home equity lines, and securities-based lending. Client satisfaction survey results. Qualifications, Education, Certifications and/or Other Professional Credentials Bachelor's degree (preferred). 3 - 5 years of banking, wealth management or other relevant equivalent experience. Experience working with affluent and high net worth clients. A minimum of two licenses required: SIE, Series 6, 7, 63, 65, or 66 licenses, and Life and Health, Accident Insurance Licenses. Additional licenses can be obtained within a specific timeline upon hire. Demonstrated success in a client-centric, initiative-taking sales environment. Experience establishing and maintaining relationships with clients and internal partners. Knowledge of industry regulatory requirements to ensure a sound control environment. Excellent written and verbal communication skills. Hours & Work Schedule Hours per Week: 40 Work Schedule: M-F; potential Saturday hours Pay Transparency The salary range for this position is $75,000 - $90,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit *************************************** #LI-CITIZENS6 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative AI technology. Thomson Reuters acquired a leading AI startup, Casetext in 2023 and scaled up to become one of the leading AI solution providers to law firms and corporations. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions. About the Role The Customer Success Manager will engage with customers to understand their business goals, develop tailored strategies and drive successful adoption of Thomson Reuters' legal AI solutions. The Customer Success Manager will typically focus on a portfolio of customers, actively prioritizing customers based on adoption, health and other key parameters. The Customer Success Manager will use a standard CSM playbook to proactively engage throughout the customer lifecycle to grow adoption and deliver value. In the role of Customer Success Manager, you will focus on: * Strategic Relationships: Engage regularly with senior executives to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey. * Customer Success Plan: Jointly create success plans with customers to deliver value and outcomes from Thomson Reuters's legal AI solutions. * Transform Legal Workflows with AI: Collaborate with customers to identify their specific business challenges and design tailored workflows / use cases that deliver sustained value from Thomson Reuters' legal AI solutions. * Change Management: Partner with customers to help gain executive sponsorship, identify champions and define change management strategies to help transform the work of attorneys at law firms. * Drive Adoption: Partner with customers to ensure users are trained appropriately (leveraging TR customer education managers) and define mutual strategies to grow adoption of the TR Legal AI solutions. * Lead Executive Business Reviews: Capture value delivered to customers from TR Legal AI solutions, lead executive business reviews and develop the joint roadmap for success with customers. * Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction. * Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features. About You You are a great fit for the role of Senior Customer Success Manager if you have the following: * Formal legal education (JD) or substantial experience working with legal technology, attorneys, or legal professionals. * Global and Large Law experience is highly preferred. * You have 5+ years of experience in Customer Success, Consulting with legal technology, Account Management, or a related role, with leading legal tech consulting organizations or SaaS firms. * Curiosity in technology/AI developments: Familiarity with legal technology or AI-driven platforms, with a willingness to stay ahead of advancements in legal tech. * Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers. * Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction. * Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey. #LI-BS1 What's in it For You? * Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. * Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. * Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. * Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. * Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. * Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $91,000 - $169,000. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This job posting will close 12/04/2025. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

We are hiring a Senior Customer Success Manager to join our Life Sciences & Healthcare team at Clarivate. In this role, you will lead customer relationships and program advancement to ensure retention, growth, and exceptional customer experiences. By leveraging deep industry expertise and proven customer success experience, you will serve as a trusted advisor while driving best practices, mentoring team members, and implementing process improvements. This role is essential in elevating both customer outcomes and team capabilities to support sustainable business growth. About You - experience, education, skills, and accomplishments Bachelor's Degree or equivalent relevant work experience 7+ years of experience in a customer facing role It would be great if you also had... Experience working in the Healthcare/Life Science field Experience in a Business Development position Knowledge of the clinical research process What will you be doing in this role? Strategic Relationship Management: Build and deepen customer stakeholder relationships, serving as a trusted advisor to drive mutual long-term success. Customer Retention: Maximize customer retention through strategic relationship management and proactive value delivery. Customer Insights & Strategy: Analyze customer needs and usage patterns to develop strategic success plans that drive adoption and customer value realization. Cross-Functional Collaboration: Lead cross-functional initiatives to improve customer experience, working closely with Product, Sales, and Operations teams to drive organizational improvements. Growth Support: Drive expansion within accounts by identifying growth opportunities that align customer needs with product offerings. Strategic Leadership: Promote team excellence by championing customer success best practices, mentoring team members, and designing process improvements that elevate program effectiveness. Hours of Work Full Time, Permanent This is a hybrid position working 2 days a week in one of our US Clarivate offices You may be required to travel up to 25% to client sites as needed About the Team You will join a global Customer Success team of 9 people focused on the Life Sciences and Healthcare business at Clarivate. In addition to collaboration with our strategic pharma customers, this is a highly collaborative team partnering closely with our internal sales, product, and operations teams. You will report directly to the Director of Customer Success. Compensation - US Only The expected base salary for this position is a base salary of $100,000-120,000 USD per year with eligibility for bonus earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors. In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more. #LI-Hybrid #LI-LP At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Are you interested in joining a dynamic and growing business that values the unique aspirations of its employees, encourages progressive practices and offers the opportunity to provide customized and exceptional client service? We are seeking a Client Care Specialist in our Reynoldsburg, Ohio Branch. Yellowstone Landscape is dedicated to excellence in commercial landscaping. As the largest privately-owned commercial landscaping company in the nation, we offer exciting career opportunities for Landscape Professionals across the Southern United States. To learn more, please visit our website: **************************** . What you'll do: Communicate effectively with customers and Yellowstone Landscape maintenance production staff to ensure quality work is performed to the satisfaction of the client. Meet or exceed established sales goals for landscape and snow. Build strong, long-lasting relationships with existing and new clientele. Regularly conducts site visits with client and production team. Produce professionally-written proposals and communications for clientele and for internal use. Review specifications and contract documentation for each project. Proactively anticipate problems and suggest solutions to avoid customer complaints. What we are looking for: Associate's Degree required and a Bachelor's Degree preferred; relevant experience will be considered. 3-5 years previous sales experience. The ability to effectively coordinate and complete numerous activities simultaneously. The capacity to drive to all work sites and conduct tours and visual inspections of the landscape. Prior landscape operations management experience required. A passion for service excellence. Superb professional communication skills, both written and verbal. Horticultural knowledge strongly preferred. Proficient in Microsoft Office. BOSS, Aspire or landscape management software experience a huge plus Why Join Yellowstone? Competitive pay; paid weekly. Full group benefits package including health, dental, vision, life and disability insurance, 401k with a company match, paid time off and holiday pay. Aggressive incentive plan. Industry leading safety programs. Company provided work shirts and safety gear. Equipped with optimal and most professional equipment. High profile customers, worksites and landscape results. Opportunity to advance within one of the industry's fastest growing companies. A company that values and appreciates YOU. Become part of the team dedicated to Excellence in Commercial Landscaping! Commercial Landscaping!

Job Details Monroe Community Mental Health Authority - Monroe, MI Full Time $26.35 - $39.84 HourlyDescription ABOUT THE ORGANIZATION Monroe Community Mental Health Authority is a community based mental health service organization dedicated to consumers living in Monroe County. We provide individual health services for people with any type of behavioral health concerns such as substance abuse, emotional issues, and intellectual and developmental disabilities. Our mission is to enrich lives and promote wellness. We live out that mission by being an inviting resource that offers in-house, referral, and emergency services, as well as support within the community for those in need. BENEFITS Bi-weekly pay Vacation, sick, and personal time Four medical plans to choose from, eligible first day of hire Dental Vision Aflac Disability and life insurance provided by the Agency, optional buy-ups 401a Money Purchase Pension Plan, 401a Defined Contribution, and 457 Deferred Compensation retirement plans YMCA corporate discount DESCRIPTION Under the general supervision of the Program Supervisor, the Client Services Manager (CSM)/Supports Coordinator (SC) is responsible for: Overseeing the implementation of the individual plan of service (IPOS), including supporting the consumer's dreams, goals, and desires for optimizing independence, promoting recovery, and assisting in the development and maintenance of natural supports Services include assessment, planning, linkage, advocacy, coordination and monitoring to assist consumers in gaining access to needed health and dental services, financial assistance, housing, employment, education, social services, and other services and natural supports developed through the person-centered planning (PCP) process. In addition, Master level case managers, with appropriate training and capacity, may provide therapeutic services to consumers in addition to case management services. Qualifications Education, Training, and Licensing Credentials: Pay Grade 7: (Bachelors Level) ($26.35/hr-$32.94/hr) Bachelor's Degree in Social Work with State of Michigan Licensure. Bachelors level such as: Licensed Bachelors of Social Work (LBSW, LLBSW) Pay Grade 9: (Masters Level) ($31.88/hr-$39.84/hr) Master's Degree in Social Work, Psychology, or Counseling with State of Michigan Licensure Masters level such as: Licensed Masters Social Work (LMSW, LLMSW) Limited License Psychology (LLP, TLLP) Licensed Professional Counselor (LPC) Preferred Experience: One (1+) or more years' experience within the specific consumer population in which the position holds responsibility (Intellectual and Developmental Disabilities). A related degree and /or a limited license may be considered in lieu of the above where provider qualifications as defined under the Michigan Mental Health Code and/or Medicaid Provider Manual and appropriate supervision exist.

This sales position is responsible for selling managed and professional services, as well as products and services related to both cloud and on-premises infrastructure. The products and services focus will be on managed service bundles and net new client development. This position will focus on enterprise and SMB accounts to grow and nurture new clients. Building relationships and selling solutions to C-suite contacts is also critical. This position works remotely and requires both remote and in-person meetings with prospects and current customers. A passion for meeting new people, finding new business, and closing sales is a must.

Quality * Ensure quality metrics are achieved and results communicated. * Create and execute improvement plans as required for sustained achievement. * Understands and communicates customer quality expectations to plant associates. * Ensures IATF compliance. * Facilitate the creation and/or implementation of new or changed quality procedures or guidelines. * Ensures all customer complaints are recorded and internal/external corrective actions are completed timely and to the satisfaction of the customer through effective root cause analysis and problem solving. Sales and Customer Interaction * Ensures customer satisfaction through quality and service performance as well as relationship development. * Ensures relationships developed for key plant customers and end-users. * Collaborates with HQ Sales Department for: * Customer communication and relationship development * Business development * Customer forecasts * Assists Operations Manager with business plan and growth requirements through development and execution of sales strategies. * Leads CSR Team to establish strong customer relationships through communication and delivery of quality and service beyond the customer expectations. * Understand customer requirements for quality and service performance metrics. * Develops and executes improvements plans as necessary. * Assists in problem solving of customer issues. * Understand customer business for internal forecasting and business development. * Communicates information to the appropriate associates to ensure alignment within our organization. * Quote/Price services in accordance with Account Manager/Operations Manager. * Reference Sales Department Flow Diagram. Productivity * Responsible for associate staffing, assignments, and scheduling of associates for the QCR department. * Ensures the accuracy of ERP (Genesis) customer specificiations and associate instructions to provide a seamless interaction between planning and production. * Reports plant capacity, current and forecasted, to Operations Manager. * Works with team to determine solutions for capacity information which is not aligned with normal plant operation and/or customer forecasts. Ensures production schedule is effective and efficient. Collaboration with Process Manager required. Continuous Improvement * Work together with local plant leadership to take responsibility of quality and improvement strategies in alignment with customer requirements and customer satisfaction. * Identify opportunities for modifying, automating, and streamlining processes and make business case recommendations based on analysis. * Continuously strives to increase customer satisfaction through improvements of key metrics which may include on-time delivery, carrier wait times, inventory management, and communication with key customers. * Works with Process Manager to increase plant efficiency and improve communication. * Develops and maintains policies and procedures for QCR Group focused on customer satisfaction and process efficiency; creates KPIs to maintain, track, and improve effectiveness of QCR Group. * Take a lead role in change initiatives; never satisfied and always looking to improve. * Develop metrics and reporting tools that can be used to measure effectiveness and efficiency of processes or systems * Ensures that good communication occurs from the production office to production floor OTHER DUTIES: * Key Relationships For Collaboration * All Associates * Sales Department * Interplant Peer Group * Shared Service Departments As Necessary

The Client Manager is responsible for managing and growing client relationships within the NSF. This role focuses on supporting key accounts, identifying growth opportunities, and ensuring client satisfaction through effective communication and coordination. The Client Manager works closely with internal teams to deliver high-quality service and support business development initiatives. Bachelor's degree in Business, Science, or a related field 3-5 years of experience in client management, account coordination, or sales, preferably in TIC or technical services Strong interpersonal, communication, and organizational skills Proficiency in CRM systems and Microsoft Office Suite Ability to manage multiple priorities and collaborate across teams Willingness to travel Manage key accounts by serving as the primary client contact and ensuring consistent, high-quality service Develop client relationships through proactive engagement and tailored solutions that address client needs Coordinate stakeholder interactions to maintain alignment, satisfaction, and support service optimization Ensure customer satisfaction by tracking feedback and collaborating with internal teams for smooth delivery Support cross-selling efforts by identifying opportunities and aligning services with client goals Contribute to business planning by building account strategies and adjusting to meet performance targets Assist sales efforts through RFP participation, proposal development, and client business reviews Maintain CRM accuracy by documenting all client activities for effective reporting and forecasting #LI-TS1

Truven Health Analytics delivers the answers that clients need to improve healthcare quality and access while reducing costs. We provide market-leading performance improvement built on data integrity and empirical truth. For more than 30 years, our insights and solutions have been providing hospitals and clinicians, employers and health plans, state and federal government agencies, life sciences firms, and policymakers the facts they need to make confident decisions that directly affect the health and well-being of people and organizations in the U.S. and around the world. Truven Health Analytics owns some of the most trusted brands in healthcare, such as MarketScan, 100 Top Hospitals, Advantage Suite, Micromedex, Simpler, ActionOI, Heartbeat Experts, and JWA. Truven Health has its principal offices in Ann Arbor, Mich.; Chicago; and Denver. For more information, please visit truvenhealth.com. Job Description POSITION SUMMARY The Client Executive, Payer Market will be responsible for a book of Payer clients, totaling revenue responsibilities of $8 - $10 million. The Client Executive will be responsible to meet revenue targets, through consultative selling as well as maintain strong client relationships and secure renewals. It is expected that this role will provide strategic leadership with client senior management and serve as the "trusted advisor" in proactively understanding client needs and enhancing Truven Health partnership with, and value to, each client. RESPONSIBILITIES Meet or exceed financial and business objectives including contract revenue, add-on revenue, and renewals, primarily through consultative selling. Develop client strategy based on customer's business, with the objective of solving business problems, and improving work flow efficiency, productivity, employee/member/constituent/ beneficiary health status improvement. Lead overall client relationship between client and Truven Health Demonstrate and document return and value on investment in Truven Health Establish strategy to expand client relationships through selling products and or services Provide leadership to client team in performing analytic and strategic consulting engagements to ensure that all deliverables provide clients with ROI and/or VOI Manage evolving client expectations, needs, and priorities at the C-suite Develop senior level client relationships, including C-Suite where appropriate Manage and monitor client satisfaction, and recommend appropriate strategies to continuously enhance client satisfaction. Create innovative products and services that address client business problems and share across Payer teams. When applicable, share best practices with other segments. Provide input into segment level strategy and operating plans Lead capabilities presentations for sales opportunities with both existing and new clients. Adhere to Payer Sales best practices and established processes and procedures, including Sales Response process and pricing approval processes. Manage and drive the sales funnel, sales reporting programs as well as other sales methodologies sponsored by the company. Support sales projects to capture larger business opportunities and maximize sales results through integrated offerings of products/services which cross business lines. Forecast sales funnel, activity and revenue achievement as required for sales staff and management team. Work with other sales leaders across Truven Health to establish, share and leverage best practices across all market segments. Qualifications MINIMUM QUALIFICATIONS Master's degree (e.g., MBA, MPHA) or equivalent education and experience 10+ years of experience in healthcare information consulting/systems, with client contact at senior levels and demonstrated business development skills Proven history of ability to capture the attention and respect of client senior management and the C-suite by providing new and useful ways of managing human capital and maximizing performance Current or prior responsibility must include revenue accountability of at least $5 million Superior understanding of both new business development and consulting methodology Superior presentation and communication skills Ability to work across the organization, including Product Development, Sales, and Product Support functions, as well as across Payer, to ensure that both current and future client needs are anticipated and met. Willingness to travel. Additional Information If you are QUALIFIED & INTERESTED, please APPLY directly on our website using the following link: ********************* We seek talented, qualified employees in all our operations regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Truven Health Analytics is an Equal Employment Opportunity/Affirmative Action Employer. According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2015 fiscal year (October 1, 2014-September 30, 2015). All your information will be kept confidential according to EEO guidelines.

Job Description We are seeking an individual to join our team of accountants to provide various bookkeeping and financial accounting services to our clients in various industries. Experience in financial statements, payroll, monthly reports, quarterly payroll tax returns, and journal entries, using QuickBooks, QuickBooks Online or other financial software. Customer service and strong communication skills are important, along with exceptional bookkeeping abilities. Currently, we are working in a hybrid remote and in-person environment. Our Culture AHP embraces a balance of family, profession, and community. We are a family friendly employer award recipient. While our firm is comprised of ten locations, we believe in a one-firm concept. Team members work together across the various locations to meet the needs of clients in a variety of industries. Responsibilities Provide assistance with clients' bookkeeping using QuickBooks and QuickBooks Online. Process payroll and payroll tax returns (annual, quarterly, monthly). Compile financial statements and other financial information from client data. Prepare quarterly and monthly reports. Utilize journal entry bookkeeping in clients' accounts. Assist with client communications. Pro-actively champion an attitude of quality service. Requirements Associate or bachelor's degree in business-related field is preferred. 3+ years of recent payroll, accounting, bookkeeping experience. Ability to effectively use Microsoft Word, Excel, QuickBooks, QuickBooks Online, Adobe, Creative Solutions. Knowledge of fundamental principles of accounting, financial statements and monthly reporting. Ability to organize work and projects, prioritize and meet deadlines. Strong analytical skills. Ability to effectively multi-task. Effective communication skills. Detail-oriented. Ability to adapt to change.

About The Colt Group: The Colt Group (Colt) is a national provider of online industrial leak repair solutions, offering design, engineering, manufacturing, and installation to clients operating highly utilized, mission-critical industrial process plants. The Colt Group was founded in 1981 and is headquartered in Pasadena, TX. Job Overview The Colt Group is seeking a highly motivated individual who values a company that emphasizes quality and integrity. This individual will not only be expected to maintain existing customers but also cultivate new business opportunities. The successful candidate must be willing to travel to multiple states and be familiar with the Pulp and Paper, Power Generation, Chemical, Petro-Chemical and Refining industries. The Major Account Manager is responsible for effective and critical communication between the customer, operations department and Colt Technicians to ensure a successful outcome. Essential Functions and Responsibilities: Maintain relationships with existing customer and create new sales opportunities with those existing customers Initiate and cultivate relationships with new customers with the intent of growing Colt's book of business. Schedule and perform customer Lunch and Learns. Represent The Colt Group with honesty and integrity in day-to-day duties Maintain The Colt Group's values in both actions and appearance. Maintain knowledge and awareness of company products and services available to the customer. Manage a multi-state territory to ensure customer needs met and their requirements are communicated to the operations department effectively. Ensure customer safety and training requirements are communicated to the operations department effectively. Perform monthly “Work in Progress” (WIP) audits to comply with QA/QC requirements. Gain approval, coordinate and conduct customer entertainment such as golf tournaments, fishing tournaments, etc. Continue steady growth in the territory while maintaining a standard of quality and safety The Colt Group requires. Must be available to assist the technicians in the field (customer locations) if needed Overnight Travel 40% to 60% by vehicle or airplane. Skills/Knowledge/Abilities: Minimum 5 years successful Industrial Sales, Industrial Leak Seal or Industrial Technical (In-Plant) experience required. Excellent communication skills both written and verbal Ability to effectively communicate with all levels up to Plant Managers and CEOs. Proficient in Microsoft Outlook, Word, PowerPoint and Excel. Highly driven, self-motivated and organized. Must be able to work independently with minimal supervision. Must be able to safely operate a vehicle and make face-to-face customer meetings Must possess a valid driver license and maintain a clean record Ability to adapt to ever changing schedules and priorities Able to pass a drug screen and background check in compliance with our safety program. Colt is an equal opportunity employer and considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Colt is a dynamic organization. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Colt's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

Job DescriptionOptimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology Optimal Care is seeking an exceptional Sales Representative in alignment with our mission, vision, and goals. Territory: Optimal Care's mission is simple; To Serve Together, Provide Value and Deliver Exceptional Quality Care. We provide the highest quality patient care with compassion and respect for each person through personal, clinician, and technological excellence. This is an extremely rewarding position where you will utilize your skills to make a difference in people's lives. We offer: Competitive Salary Incentive Bonus Program Mileage Reimbursement Paid Time Off Paid Holidays Company paid Life Insurance Supplemental Life Insurance Company paid Short Term Disability Job Duties: Identification and monitoring of primary and secondary service areas. Responsible for development and effectiveness of a strategic plan that addresses agency service/product lines. Networking with physicians to develop specialized programs and opportunities for growth in the organization. Develops process to track and analyze data and make necessary changes for organizational growth. Maintains an awareness of current trends in home care by participating in educational programs and seminars. Participates with staff to develop and produce necessary educational materials for distribution to interested parties. Meets with community groups, various health care professionals, and other interested parties to provide information programs on the services available to homebound clients in the primary/secondary service areas. Provides feedback to staff in response to service reports received from the community or individual clients, physicians, or discharge planners. Responds to issues involving concerns over service by meeting with management staff and assisting in problem resolution. Requirements: The ideal candidate will have experience in medical sales and/or marketing, demonstrated leadership ability, and a professional demeanor. You must be eligible to work in the state of Michigan, Indiana, or Ohio, have a valid driver's license, and a clean driving record. The qualified candidate will be a self-starter and a results oriented individual responsible for establishing and maintaining professional relationships with referral sources including nursing homes, assisted living facilities, hospitals, and physicians. You will also help educate case managers, discharge planners, and other appropriate referral sources of the many benefits of home care. The ideal candidate maintains loyalty throughout the market area and will have attainable goals which he/she will want to eagerly meet and exceed. Pay Range$75,000-$90,000 USDBackground ScreeningOptimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.Reasonable AccommodationsWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Equal Opportunity EmployerOptimal Care is an equal-opportunity employer.

As an Associate Customer Success Manager, you will manage a the post-sale portfolio of smaller or lower-spend customers, ensuring they achieve measurable value and remain engaged throughout their lifecycle. You'll drive product adoption, monitor customer health, and proactively identify risks and opportunities. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and is eager to grow within Customer Success. About the Role: In the role of Associate Customer Success Manager, you will: Own post-sale relationships for a portfolio of smaller accounts. Drive product adoption, usage, and satisfaction through proactive engagement. Monitor customer health and usage trends to identify risks and opportunities. Conduct regular check-ins and success reviews to ensure value realization. Collaborate with internal teams to resolve issues and support renewals. Maintain CRM and Customer Success tools for visibility and accountability. Contribute to scalable processes and content that enhance the CS function. Success Metrics: Qualified Lead Generation: High-quality leads passed to Sales from customer engagements. Utilization: Rate of product usage and adoption within assigned accounts. About You The best Customer Success Managers in this role are relationship-focused, detail-oriented, and passionate about helping customers succeed. You thrive on managing multiple priorities and enjoy creating positive experiences for every customer interaction. What Makes You Stand Out: Relationship Builder: You connect easily with customers and foster trust through clear communication. Customer Advocate: You prioritize customer goals and work tirelessly to deliver value. Organized & Efficient: You manage a high-volume book of business without sacrificing quality. Curious & Growth-Oriented: You seek opportunities to learn, improve processes, and expand your skills. Collaborative Partner: You work seamlessly with internal teams to resolve issues and create a unified customer experience. Data-Informed: You use insights to guide engagement strategies and prioritize actions effectively. Qualifications: Bachelor's degree in Business, Marketing, Communication, or related field (or equivalent experience). 1-3 years in Customer Success, Account Management, or similar role within a SaaS company. Proficiency in CRM and Customer Success platforms; eagerness to learn and grow. #LI-BS1 What's in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our commitment of empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include paid leave, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $70,000 - $130,000. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at **********************************. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Are you interested in joining a dynamic and growing business that values the unique aspirations of its employees, encourages progressive practices and offers the opportunity to provide customized and exceptional client service? We are seeking a Client Care Specialist in our Reynoldsburg, Ohio Branch. Yellowstone Landscape is dedicated to excellence in commercial landscaping. As the largest privately-owned commercial landscaping company in the nation, we offer exciting career opportunities for Landscape Professionals across the Southern United States. To learn more, please visit our website: **************************** . What you'll do: Communicate effectively with customers and Yellowstone Landscape maintenance production staff to ensure quality work is performed to the satisfaction of the client. Meet or exceed established sales goals for landscape and snow. Build strong, long-lasting relationships with existing and new clientele. Regularly conducts site visits with client and production team. Produce professionally-written proposals and communications for clientele and for internal use. Review specifications and contract documentation for each project. Proactively anticipate problems and suggest solutions to avoid customer complaints. What we are looking for: Associate's Degree required and a Bachelor's Degree preferred; relevant experience will be considered. 3-5 years previous sales experience. The ability to effectively coordinate and complete numerous activities simultaneously. The capacity to drive to all work sites and conduct tours and visual inspections of the landscape. Prior landscape operations management experience required. A passion for service excellence. Superb professional communication skills, both written and verbal. Horticultural knowledge strongly preferred. Proficient in Microsoft Office. BOSS, Aspire or landscape management software experience a huge plus Why Join Yellowstone? Competitive pay; paid weekly. Full group benefits package including health, dental, vision, life and disability insurance, 401k with a company match, paid time off and holiday pay. Aggressive incentive plan. Industry leading safety programs. Company provided work shirts and safety gear. Equipped with optimal and most professional equipment. High profile customers, worksites and landscape results. Opportunity to advance within one of the industry's fastest growing companies. A company that values and appreciates YOU. Become part of the team dedicated to Excellence in Commercial Landscaping!

Truven Health Analytics delivers the answers that clients need to improve healthcare quality and access while reducing costs. We provide market-leading performance improvement built on data integrity and empirical truth. For more than 30 years, our insights and solutions have been providing hospitals and clinicians, employers and health plans, state and federal government agencies, life sciences firms, and policymakers the facts they need to make confident decisions that directly affect the health and well-being of people and organizations in the U.S. and around the world. Truven Health Analytics owns some of the most trusted brands in healthcare, such as MarketScan, 100 Top Hospitals, Advantage Suite, Micromedex, Simpler, ActionOI, Heartbeat Experts, and JWA. Truven Health has its principal offices in Ann Arbor, Mich.; Chicago; and Denver. For more information, please visit truvenhealth.com. Job Description This position can be located in Ann Arbor, MI, Chicago, IL, Cambridge, MA, or from Home Office. POSITION SUMMARY The Client Executive, Payer Market will be responsible for a book of Payer clients, totaling revenue responsibilities of $8 - $10 million. The Client Executive will be responsible to meet revenue targets, through consultative selling as well as maintain strong client relationships and secure renewals. It is expected that this role will provide strategic leadership with client senior management and serve as the "trusted advisor" in proactively understanding client needs and enhancing Truven Health partnership with, and value to, each client. If you meet ALL of the minimum requirements of the position and are interested, please apply directly on our website at: ********************* RESPONSIBILITIES Meet or exceed financial and business objectives including contract revenue, add-on revenue, and renewals, primarily through consultative selling. Develop client strategy based on customer's business, with the objective of solving business problems, and improving work flow efficiency, productivity, employee/member/constituent/ beneficiary health status improvement. Lead overall client relationship between client and Truven Health Demonstrate and document return and value on investment in Truven Health Establish strategy to expand client relationships through selling products and or services Provide leadership to client team in performing analytic and strategic consulting engagements to ensure that all deliverables provide clients with ROI and/or VOI Manage evolving client expectations, needs, and priorities at the C-suite Develop senior level client relationships, including C-Suite where appropriate Manage and monitor client satisfaction, and recommend appropriate strategies to continuously enhance client satisfaction. Create innovative products and services that address client business problems and share across Payer teams. When applicable, share best practices with other segments. Provide input into segment level strategy and operating plans Lead capabilities presentations for sales opportunities with both existing and new clients. Adhere to Payer Sales best practices and established processes and procedures, including Sales Response process and pricing approval processes. Manage and drive the sales funnel, sales reporting programs as well as other sales methodologies sponsored by the company. Support sales projects to capture larger business opportunities and maximize sales results through integrated offerings of products/services which cross business lines. Forecast sales funnel, activity and revenue achievement as required for sales staff and management team. Work with other sales leaders across Truven Health to establish, share and leverage best practices across all market segments. Qualifications MINIMUM QUALIFICATIONS Master's degree (e.g., MBA, MPHA) or equivalent education and experience 10+ years of experience in healthcare information consulting/systems, with client contact at senior levels and demonstrated business development skills Proven history of ability to capture the attention and respect of client senior management and the C-suite by providing new and useful ways of managing human capital and maximizing performance Current or prior responsibility must include revenue accountability of at least $5 million Superior understanding of both new business development and consulting methodology Superior presentation and communication skills Ability to work across the organization, including Product Development, Sales, and Product Support functions, as well as across Payer, to ensure that both current and future client needs are anticipated and met. Willingness to travel. Additional Information If you meet ALL of the minimum requirements of the position and are interested, please apply directly on our website at: ********************* We seek talented, qualified employees in all our operations regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Truven Health Analytics is an Equal Employment Opportunity/Affirmative Action Employer. According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2015 fiscal year (October 1, 2014-September 30, 2015). All your information will be kept confidential according to EEO guidelines.

Job Description About The Colt Group: The Colt Group (Colt) is a national provider of online industrial leak repair solutions, offering design, engineering, manufacturing, and installation to clients operating highly utilized, mission-critical industrial process plants. The Colt Group was founded in 1981 and is headquartered in Pasadena, TX. Job Overview The Colt Group is seeking a highly motivated individual who values a company that emphasizes quality and integrity. This individual will not only be expected to maintain existing customers but also cultivate new business opportunities. The successful candidate must be willing to travel to multiple states and be familiar with the Pulp and Paper, Power Generation, Chemical, Petro-Chemical and Refining industries. The Major Account Manager is responsible for effective and critical communication between the customer, operations department and Colt Technicians to ensure a successful outcome. Essential Functions and Responsibilities: Maintain relationships with existing customer and create new sales opportunities with those existing customers Initiate and cultivate relationships with new customers with the intent of growing Colt's book of business. Schedule and perform customer Lunch and Learns. Represent The Colt Group with honesty and integrity in day-to-day duties Maintain The Colt Group's values in both actions and appearance. Maintain knowledge and awareness of company products and services available to the customer. Manage a multi-state territory to ensure customer needs met and their requirements are communicated to the operations department effectively. Ensure customer safety and training requirements are communicated to the operations department effectively. Perform monthly “Work in Progress” (WIP) audits to comply with QA/QC requirements. Gain approval, coordinate and conduct customer entertainment such as golf tournaments, fishing tournaments, etc. Continue steady growth in the territory while maintaining a standard of quality and safety The Colt Group requires. Must be available to assist the technicians in the field (customer locations) if needed Overnight Travel 40% to 60% by vehicle or airplane. Skills/Knowledge/Abilities: Minimum 5 years successful Industrial Sales, Industrial Leak Seal or Industrial Technical (In-Plant) experience required. Excellent communication skills both written and verbal Ability to effectively communicate with all levels up to Plant Managers and CEOs. Proficient in Microsoft Outlook, Word, PowerPoint and Excel. Highly driven, self-motivated and organized. Must be able to work independently with minimal supervision. Must be able to safely operate a vehicle and make face-to-face customer meetings Must possess a valid driver license and maintain a clean record Ability to adapt to ever changing schedules and priorities Able to pass a drug screen and background check in compliance with our safety program. Colt is an equal opportunity employer and considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Colt is a dynamic organization. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Colt's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology Optimal Care is seeking an exceptional Sales Representative in alignment with our mission, vision, and goals. Territory: Optimal Care's mission is simple; To Serve Together, Provide Value and Deliver Exceptional Quality Care. We provide the highest quality patient care with compassion and respect for each person through personal, clinician, and technological excellence. This is an extremely rewarding position where you will utilize your skills to make a difference in people's lives. We offer: Competitive Salary Incentive Bonus Program Mileage Reimbursement Paid Time Off Paid Holidays Company paid Life Insurance Supplemental Life Insurance Company paid Short Term Disability Job Duties: Identification and monitoring of primary and secondary service areas. Responsible for development and effectiveness of a strategic plan that addresses agency service/product lines. Networking with physicians to develop specialized programs and opportunities for growth in the organization. Develops process to track and analyze data and make necessary changes for organizational growth. Maintains an awareness of current trends in home care by participating in educational programs and seminars. Participates with staff to develop and produce necessary educational materials for distribution to interested parties. Meets with community groups, various health care professionals, and other interested parties to provide information programs on the services available to homebound clients in the primary/secondary service areas. Provides feedback to staff in response to service reports received from the community or individual clients, physicians, or discharge planners. Responds to issues involving concerns over service by meeting with management staff and assisting in problem resolution. Requirements: The ideal candidate will have experience in medical sales and/or marketing, demonstrated leadership ability, and a professional demeanor. You must be eligible to work in the state of Michigan, Indiana, or Ohio, have a valid driver's license, and a clean driving record. The qualified candidate will be a self-starter and a results oriented individual responsible for establishing and maintaining professional relationships with referral sources including nursing homes, assisted living facilities, hospitals, and physicians. You will also help educate case managers, discharge planners, and other appropriate referral sources of the many benefits of home care. The ideal candidate maintains loyalty throughout the market area and will have attainable goals which he/she will want to eagerly meet and exceed. Pay Range$75,000-$90,000 USDBackground Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.

Truven Health Analytics delivers the answers that clients need to improve healthcare quality and access while reducing costs. We provide market-leading performance improvement built on data integrity and empirical truth. For more than 30 years, our insights and solutions have been providing hospitals and clinicians, employers and health plans, state and federal government agencies, life sciences firms, and policymakers the facts they need to make confident decisions that directly affect the health and well-being of people and organizations in the U.S. and around the world. Truven Health Analytics owns some of the most trusted brands in healthcare, such as MarketScan, 100 Top Hospitals, Advantage Suite, Micromedex, Simpler, ActionOI, Heartbeat Experts, and JWA. Truven Health has its principal offices in Ann Arbor, Mich.; Chicago; and Denver. For more information, please visit truvenhealth.com. Job Description POSITION SUMMARY The Client Executive, Payer Market will be responsible for a book of Payer clients, totaling revenue responsibilities of $8 - $10 million. The Client Executive will be responsible to meet revenue targets, through consultative selling as well as maintain strong client relationships and secure renewals. It is expected that this role will provide strategic leadership with client senior management and serve as the "trusted advisor" in proactively understanding client needs and enhancing Truven Health partnership with, and value to, each client. RESPONSIBILITIES Meet or exceed financial and business objectives including contract revenue, add-on revenue, and renewals, primarily through consultative selling. Develop client strategy based on customer's business, with the objective of solving business problems, and improving work flow efficiency, productivity, employee/member/constituent/ beneficiary health status improvement. Lead overall client relationship between client and Truven Health Demonstrate and document return and value on investment in Truven Health Establish strategy to expand client relationships through selling products and or services Provide leadership to client team in performing analytic and strategic consulting engagements to ensure that all deliverables provide clients with ROI and/or VOI Manage evolving client expectations, needs, and priorities at the C-suite Develop senior level client relationships, including C-Suite where appropriate Manage and monitor client satisfaction, and recommend appropriate strategies to continuously enhance client satisfaction. Create innovative products and services that address client business problems and share across Payer teams. When applicable, share best practices with other segments. Provide input into segment level strategy and operating plans Lead capabilities presentations for sales opportunities with both existing and new clients. Adhere to Payer Sales best practices and established processes and procedures, including Sales Response process and pricing approval processes. Manage and drive the sales funnel, sales reporting programs as well as other sales methodologies sponsored by the company. Support sales projects to capture larger business opportunities and maximize sales results through integrated offerings of products/services which cross business lines. Forecast sales funnel, activity and revenue achievement as required for sales staff and management team. Work with other sales leaders across Truven Health to establish, share and leverage best practices across all market segments. Qualifications MINIMUM QUALIFICATIONS Master's degree (e.g., MBA, MPHA) or equivalent education and experience 10+ years of experience in healthcare information consulting/systems, with client contact at senior levels and demonstrated business development skills Proven history of ability to capture the attention and respect of client senior management and the C-suite by providing new and useful ways of managing human capital and maximizing performance Current or prior responsibility must include revenue accountability of at least $5 million Superior understanding of both new business development and consulting methodology Superior presentation and communication skills Ability to work across the organization, including Product Development, Sales, and Product Support functions, as well as across Payer, to ensure that both current and future client needs are anticipated and met. Willingness to travel. Additional Information If you are QUALIFIED & INTERESTED, please APPLY directly on our website using the following link : ********************* We seek talented, qualified employees in all our operations regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Truven Health Analytics is an Equal Employment Opportunity/Affirmative Action Employer. According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2015 fiscal year (October 1, 2014-September 30, 2015). All your information will be kept confidential according to EEO guidelines.

About The Colt Group: The Colt Group (Colt) is a national provider of online industrial leak repair solutions, offering design, engineering, manufacturing, and installation to clients operating highly utilized, mission-critical industrial process plants. The Colt Group was founded in 1981 and is headquartered in Pasadena, TX. Job Overview The Colt Group is seeking a highly motivated individual who values a company that emphasizes quality and integrity. This individual will not only be expected to maintain existing customers but also cultivate new business opportunities. The successful candidate must be willing to travel to multiple states and be familiar with the Pulp and Paper, Power Generation, Chemical, Petro-Chemical and Refining industries. The Major Account Manager is responsible for effective and critical communication between the customer, operations department and Colt Technicians to ensure a successful outcome. Essential Functions and Responsibilities: Maintain relationships with existing customer and create new sales opportunities with those existing customers Initiate and cultivate relationships with new customers with the intent of growing Colt's book of business. Schedule and perform customer Lunch and Learns. Represent The Colt Group with honesty and integrity in day-to-day duties Maintain The Colt Group's values in both actions and appearance. Maintain knowledge and awareness of company products and services available to the customer. Manage a multi-state territory to ensure customer needs met and their requirements are communicated to the operations department effectively. Ensure customer safety and training requirements are communicated to the operations department effectively. Perform monthly “Work in Progress” (WIP) audits to comply with QA/QC requirements. Gain approval, coordinate and conduct customer entertainment such as golf tournaments, fishing tournaments, etc. Continue steady growth in the territory while maintaining a standard of quality and safety The Colt Group requires. Must be available to assist the technicians in the field (customer locations) if needed Overnight Travel 40% to 60% by vehicle or airplane. Skills/Knowledge/Abilities: Minimum 5 years successful Industrial Sales, Industrial Leak Seal or Industrial Technical (In-Plant) experience required. Excellent communication skills both written and verbal Ability to effectively communicate with all levels up to Plant Managers and CEOs. Proficient in Microsoft Outlook, Word, PowerPoint and Excel. Highly driven, self-motivated and organized. Must be able to work independently with minimal supervision. Must be able to safely operate a vehicle and make face-to-face customer meetings Must possess a valid driver license and maintain a clean record Ability to adapt to ever changing schedules and priorities Able to pass a drug screen and background check in compliance with our safety program. Colt is an equal opportunity employer and considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Colt is a dynamic organization. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Colt's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.