Data management coordinator vs customer service supervisor

The differences between data management coordinators and customer service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a data management coordinator and a customer service supervisor. Additionally, a data management coordinator has an average salary of $51,234, which is higher than the $38,792 average annual salary of a customer service supervisor.

The top three skills for a data management coordinator include data entry, data collection and data analysis. The most important skills for a customer service supervisor are strong customer service, customer care, and customer support.

Data management coordinator vs customer service supervisor overview

	Data Management Coordinator	Customer Service Supervisor
Yearly salary	$51,234	$38,792
Hourly rate	$24.63	$18.65
Growth rate	31%	-4%
Number of jobs	154,629	233,004
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 44%
Average age	47	47
Years of experience	6	6

What does a data management coordinator do?

A data management coordinator oversees and coordinates the data management operations of an organization. They conduct research and analyses to identify the ideal practices, develop strategies to optimize processes, liaise with internal and external parties, establish guidelines and protocols, and conduct regular assessments to ensure procedures adhere to company standards. They also participate in developing data protection and security plans, solving issues, and arranging meetings. Moreover, a data management coordinator manages staff and implements the organization's policies and regulations for an efficient workflow.

What does a customer service supervisor do?

A customer service supervisor is responsible for directing the staff in providing the best services to the customers. Customer service supervisors' duties include evaluating the performance of the service staff, implementing strategic procedures to improve operations, developing promotional offers and products to increase the business' revenues, keeping documents of operation records, and assisting with customer's inquiries and complaints. A customer service supervisor must have exceptional leadership and decision-making skills to lead the service staff with daily operations.

Data management coordinator vs customer service supervisor salary

Data management coordinators and customer service supervisors have different pay scales, as shown below.

	Data Management Coordinator	Customer Service Supervisor
Average salary	$51,234	$38,792
Salary range	Between $32,000 And $80,000	Between $27,000 And $53,000
Highest paying City	New York, NY	New York, NY
Highest paying state	New York	Maryland
Best paying company	Credit Suisse	Schneider Electric Industrial Services
Best paying industry	Pharmaceutical	Finance

Differences between data management coordinator and customer service supervisor education

There are a few differences between a data management coordinator and a customer service supervisor in terms of educational background:

	Data Management Coordinator	Customer Service Supervisor
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Data management coordinator vs customer service supervisor demographics

Here are the differences between data management coordinators' and customer service supervisors' demographics:

	Data Management Coordinator	Customer Service Supervisor
Average age	47	47
Gender ratio	Male, 32.8% Female, 67.2%	Male, 34.9% Female, 65.1%
Race ratio	Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.6% American Indian and Alaska Native, 0.6%	Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between data management coordinator and customer service supervisor duties and responsibilities

Data management coordinator example responsibilities.

Manage, review and organize highly sensitive client information, ensuring HIPAA compliance and confidentiality at all times.
Manage and process personnel payroll.
Define data specifications and develop data definitions for SAS transport files for Pepcid pediatric filing for submission to the FDA.
Provide safety summaries and safety updates for submission to FDA.
Set up, maintain and troubleshoot PBS/DTI circulation database and hardware.
Implement EDI to major healthcare providers to process claims from clients.

Customer service supervisor example responsibilities.

Manage customer relationships and acting Salesforce administrator.
Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
Perform employee monthly/annual reviews/evaluations, payroll, and disciplinary actions.
Develop service and performance management standards, facilitating exceptional patient experiences for patients and families of the medical center.
Give estimates on installation of windows and doors.

Data management coordinator vs customer service supervisor skills

Common data management coordinator skills

Data Entry, 25%
Data Collection, 12%
Data Analysis, 6%
Data Integrity, 6%
Access Database, 5%
Data Management Support, 5%

Common customer service supervisor skills

Strong Customer Service, 16%
Customer Care, 15%
Customer Support, 10%
Payroll, 4%
Customer Complaints, 4%
Front End, 4%

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Data Management Coordinator
Data Management Coordinator vs Customer Service Supervisor

Updated January 8, 2025

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