Dental secretary vs front desk coordinator

Differences between dental secretary and front desk coordinator duties and responsibilities

Dental secretary example responsibilities.

• Manage Eaglesoft system thereby maximizing and balancing the calendar of appointments to drive practice revenue while maintaining optimal practice productivity.
• Bill charges to patients and insurance companies and process cash/credit and insurance check payments; make financial arrangements for patients.
• Check patients in and out for appointments, billing, filing and pulling medical records, phone calls.
• Provide technician support to psychologists and urologists by accurately and efficiently transcribing a wide range of medical conditions onto patient records.
• Perform therapeutic treatments including: electric stimulation, ultrasound therapy, and lumbar and cervical decompression therapy.

Front desk coordinator example responsibilities.

• File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
• Manage check-in and registration process for all appointments including physician appointments and medical imaging.
• Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
• Enter patient demographics into computer utilize EMR system.
• Verify insurance coverage for require procedures and assist patients with alternative options for payments.
• Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.
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