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Desktop support analyst vs certified medical technician

The differences between desktop support analysts and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a desktop support analyst, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a desktop support analyst has an average salary of $48,674, which is higher than the $38,859 average annual salary of a certified medical technician.

The top three skills for a desktop support analyst include desktop support, customer service and computer system. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Desktop support analyst vs certified medical technician overview

Desktop Support AnalystCertified Medical Technician
Yearly salary$48,674$38,859
Hourly rate$23.40$18.68
Growth rate10%5%
Number of jobs99,621164,424
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 28%
Average age4244
Years of experience212

What does a desktop support analyst do?

A desktop support analyst's role is to develop strategies and systems to improve and coordinate desktop support efforts. Their responsibilities revolve around testing and modifying existing networks and systems, providing corrective measures on issues and concerns, performing regular inspections, troubleshooting, and maintaining inventories on software, hardware, and other applications. Furthermore, as a desktop support analyst, it is essential to respond to calls and correspondence from clients, all while adhering to the policies and regulations of the company.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Desktop support analyst vs certified medical technician salary

Desktop support analysts and certified medical technicians have different pay scales, as shown below.

Desktop Support AnalystCertified Medical Technician
Average salary$48,674$38,859
Salary rangeBetween $36,000 And $65,000Between $28,000 And $53,000
Highest paying CityNew York, NYDenton, TX
Highest paying stateNew YorkAlaska
Best paying companyCambridge AssociatesFavorite Healthcare Staffing
Best paying industryFinanceHealth Care

Differences between desktop support analyst and certified medical technician education

There are a few differences between a desktop support analyst and a certified medical technician in terms of educational background:

Desktop Support AnalystCertified Medical Technician
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 28%
Most common majorComputer ScienceNursing
Most common collegeMassachusetts Institute of TechnologyUniversity of Connecticut

Desktop support analyst vs certified medical technician demographics

Here are the differences between desktop support analysts' and certified medical technicians' demographics:

Desktop Support AnalystCertified Medical Technician
Average age4244
Gender ratioMale, 87.9% Female, 12.1%Male, 20.4% Female, 79.6%
Race ratioBlack or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 12.3% White, 54.7% American Indian and Alaska Native, 0.4%Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage11%8%

Differences between desktop support analyst and certified medical technician duties and responsibilities

Desktop support analyst example responsibilities.

  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Provide hardware and software support, coordinate and implement high volume workstation deployments, troubleshoot and administrate IEC production workstations.
  • Configure several software applications for use in CITRIX XenApp.
  • Maintain current patch levels for desktop OS and applications issues to isolate problem, then resolve or escalate as needed.
  • Establish connections through VPN, SSLVPN, and homegrown applications for remote access to network resources on laptops & mobile devices.
  • Complete Citrix training for installation and maintenance of computer servers.
  • Show more

Certified medical technician example responsibilities.

  • Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
  • Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
  • Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
  • Perform first aid and apply CPR when necessary.
  • Perform first aid or CPR during medical emergencies until paramedics arrive.
  • Assist the residents in their ADL needs and prepare their meals.
  • Show more

Desktop support analyst vs certified medical technician skills

Common desktop support analyst skills
  • Desktop Support, 11%
  • Customer Service, 10%
  • Computer System, 8%
  • Software Issues, 7%
  • Technical Problems, 6%
  • Troubleshoot, 5%
Common certified medical technician skills
  • Patients, 17%
  • Vital Signs, 12%
  • CPR, 8%
  • Administer Medications, 7%
  • Resident Care, 6%
  • HIPAA, 6%

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