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Director vs service director

The differences between directors and service directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a director and a service director. Additionally, a service director has an average salary of $114,981, which is higher than the $113,489 average annual salary of a director.

The top three skills for a director include healthcare, customer service and oversight. The most important skills for a service director are patients, healthcare, and patient care.

Director vs service director overview

DirectorService Director
Yearly salary$113,489$114,981
Hourly rate$54.56$55.28
Growth rate8%28%
Number of jobs230,71164,277
Job satisfaction5-
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 59%
Average age4047
Years of experience66

What does a director do?

Directors work in show business, whether in a film, a television show, or a theatre production. They are responsible for bringing the material to life. They work with the writers to get a clear vision of how the production should look. They lead the production team in planning for the production, identifying filming or rehearsing schedules, casting for roles, and other aspects that need to be decided upon. Directors provide direction to the actors to ensure that the actors understand their role and will be able to effectively convey emotions to the audience. They also manage all other crew members and communicate their expectations clearly so that everyone on the set is working towards one vision.

What does a service director do?

A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.

Director vs service director salary

Directors and service directors have different pay scales, as shown below.

DirectorService Director
Average salary$113,489$114,981
Salary rangeBetween $66,000 And $192,000Between $70,000 And $188,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkCalifornia
Best paying companyMayo ClinicMayo Clinic
Best paying industryFinanceTechnology

Differences between director and service director education

There are a few differences between a director and a service director in terms of educational background:

DirectorService Director
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Director vs service director demographics

Here are the differences between directors' and service directors' demographics:

DirectorService Director
Average age4047
Gender ratioMale, 53.2% Female, 46.8%Male, 57.2% Female, 42.8%
Race ratioBlack or African American, 7.9% Unknown, 5.6% Hispanic or Latino, 14.5% Asian, 6.4% White, 65.5% American Indian and Alaska Native, 0.2%Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage14%12%

Differences between director and service director duties and responsibilities

Director example responsibilities.

  • Manage water metering programs for NYC and national portfolio.
  • Collaborate with the CPA to manage financials and reporting / distribution to physicians.
  • Manage OEM manufacturing partners for making bulk solutions, product fills and final packaging.
  • Lead company's first deep-fill structural project, bring company into EPA compliance, establish effective QA-QC program.
  • Develop company website entirely as well as wrote and manage the SEO and upkeep for overall site maintenance.
  • Manage the company's hotel portfolio operations and assets, including renovation, new build, conversions, and rebranding.
  • Show more

Service director example responsibilities.

  • Lead and manage implementation and customization of SharePoint to replace legacy document approval system and document filing system.
  • Lead the training program for child psychiatry residents.
  • Manage social medias (Weibo, Facebook and etc . )
  • Assist in managing client accounts by managing HVAC alignments and ensuring contractual requirements are meet.
  • Manage a staff of 280 FTE s and a management team of 6 in a union environment.
  • Manage all daily operations, both clinical and support, during and after Medicare trials to ensure long-term business viability.
  • Show more

Director vs service director skills

Common director skills
  • Healthcare, 10%
  • Customer Service, 10%
  • Oversight, 7%
  • Project Management, 6%
  • Human Resources, 4%
  • Business Development, 4%
Common service director skills
  • Patients, 12%
  • Healthcare, 10%
  • Patient Care, 10%
  • Customer Service, 9%
  • Oversight, 5%
  • Surgery, 4%

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