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Director of facilities vs director of support services

The differences between directors of facilities and directors of support services can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a director of facilities, becoming a director of support services takes usually requires 4-6 years. Additionally, a director of facilities has an average salary of $90,520, which is higher than the $57,657 average annual salary of a director of support services.

The top three skills for a director of facilities include customer service, life safety and HVAC. The most important skills for a director of support services are support services, customer service, and patients.

Director of facilities vs director of support services overview

Director Of FacilitiesDirector Of Support Services
Yearly salary$90,520$57,657
Hourly rate$43.52$27.72
Growth rate7%12%
Number of jobs17,620125,250
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 59%
Average age5045
Years of experience26

What does a director of facilities do?

The director of facilities is responsible for monitoring the facilities' operations, including the inspection of tools, equipment, and machinery, scheduling routine maintenance, and managing resource budgets. Directors of facilities also maintain the safety and security of the facilities, immediately reporting potential risks to avoid hazards within the premises. They facilitate training and programs for the employees to mitigate risks, negotiate with contractors, and coordinate with the management for any facility remodeling and renovation. A director of the facility must have excellent communication and leadership skills, especially for managing staff's performance and needs.

What does a director of support services do?

A director of support services spearheads and oversees the daily operations in a company's support services field. It is their duty to set goals and guidelines, establish budgets and timelines, coordinate with managers, perform research and analysis to identify the ideal practices, review client feedback, liaise with potential investors, and build positive relationships with business partners. Moreover, as a director, it is essential to lead and encourage teams to reach goals, all while implementing the company's policies and regulations, developing new ones as needed.

Director of facilities vs director of support services salary

Directors of facilities and directors of support services have different pay scales, as shown below.

Director Of FacilitiesDirector Of Support Services
Average salary$90,520$57,657
Salary rangeBetween $60,000 And $135,000Between $27,000 And $119,000
Highest paying CitySan Francisco, CARiverhead, NY
Highest paying stateMarylandNew Jersey
Best paying companyMetaWorkday
Best paying industryMedia-

Differences between director of facilities and director of support services education

There are a few differences between a director of facilities and a director of support services in terms of educational background:

Director Of FacilitiesDirector Of Support Services
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Director of facilities vs director of support services demographics

Here are the differences between directors of facilities' and directors of support services' demographics:

Director Of FacilitiesDirector Of Support Services
Average age5045
Gender ratioMale, 79.8% Female, 20.2%Male, 55.2% Female, 44.8%
Race ratioBlack or African American, 10.0% Unknown, 4.3% Hispanic or Latino, 13.8% Asian, 4.3% White, 67.1% American Indian and Alaska Native, 0.5%Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 14.5% Asian, 5.2% White, 62.6% American Indian and Alaska Native, 0.9%
LGBT Percentage5%14%

Differences between director of facilities and director of support services duties and responsibilities

Director of facilities example responsibilities.

  • Manage hospital EVS staff assuring logs are document for terminal cleaning.
  • Lead the department through smooth and successful accreditation surveys by TJC.
  • Manage environmental health, safety and security program for entire organization, ensuring OSHA general duty compliance.
  • Manage, delegate and perform facility repairs, apartment renovations, preventive maintenance and inventory control utilizing CMMS program for maintenance.
  • Develop and implement a bi-weekly facility maintenance schedule to ensure program cleanliness.
  • Direct all electrical, HVAC, custodial, and plumbing maintenance along with facility upgrades/renovations and operations support for this organization.
  • Show more

Director of support services example responsibilities.

  • Analyze numerous enhancement proposals to ensure ROI and service level goals are achieved.
  • Develop and manage a capital budget of $200K, an operational budget of $100K and 50 FTE's.
  • Lead RFP responses, providing both product design and cost models to address client needs.
  • Full clinical responsibilities as well as direct staff management, JCAHO certification with no deficiencies.
  • Gather user needs to develop a RFP for the replacement of the existing telecommunications equipment at the facility.
  • Elevate clinical standards throughout the facility and contribute to the highest JCAHO score in the organization's history.
  • Show more

Director of facilities vs director of support services skills

Common director of facilities skills
  • Customer Service, 8%
  • Life Safety, 6%
  • HVAC, 5%
  • Project Management, 5%
  • Patients, 5%
  • Facilities Management, 5%
Common director of support services skills
  • Support Services, 15%
  • Customer Service, 9%
  • Patients, 7%
  • Oversight, 5%
  • Social Work, 4%
  • Service Delivery, 4%

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