Director of information technology services work from home jobs

About the Role We're seeking a battle-tested IT Service Manager who thrives in the high-pressure, high-performance world of Managed Service Providers (MSPs). If you know how to balance 100+ open tickets, manage demanding clients, and still keep your team motivated, focused, and accountable - you're exactly who we're looking for. This isn't a cushy corporate IT gig. It's an MSP leadership role - fast-paced, unpredictable, and client-driven. Your mission: keep the service desk running like a well-oiled machine, ensure SLA compliance, manage escalations, and lead a team that delivers excellence every day. Key Responsibilities Own the Service Desk: Oversee all daily operations, ensuring SLA targets are consistently met and client satisfaction remains high. Lead & Develop the Team: Manage, coach, and support L1-L3 engineers - driving accountability, growth, and performance. Ticket & Escalation Management: Prioritize and manage ticket flow efficiently while balancing urgency, client demands, and team workload. Data-Driven Management: Monitor and report on key metrics - response times, resolution rates, SLA adherence, and client satisfaction scores. Continuous Improvement: Enforce process discipline while identifying automation opportunities and workflow optimizations. Client Relationship Management: Build strong client trust, lead difficult conversations, and de-escalate service issues with professionalism and confidence. Cross-Functional Collaboration: Work closely with project teams, vCIOs, and account managers to align support services with overall client strategy. What You Bring Proven MSP Experience: Demonstrated success managing a service desk in an MSP environment. Leadership Skills: Ability to motivate, coach, and hold technical teams accountable in high-pressure settings. Technical Depth: Hands-on experience with Microsoft 365, Azure, networking, and security environments. Tool Expertise: Proficiency with PSA/RMM systems such as ConnectWise, NinjaOne, IT Glue, or equivalent. Crisis Management: Calm, confident handling of client escalations and technical emergencies. Analytical Mindset: Ability to interpret metrics and make informed operational decisions.

Who We Are At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country. Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at ************************** Working with Us - Come and "Be Benesch!" We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team. Want to know more? To hear from some of our team, click here: ********************************************* Benesch is proud to announce the opening for a IT Project Manager in our Columbus office! This position is hybrid and has work from home flexibility. Position Summary: Do you have experience developing or enhancing PMO structures? Have you worked on complex, cross-functional projects that impact an organization's technology systems and business operations? We may have your next career opportunity at Benesch as our IT Project Manager. This role is critical in ensuring the consistent delivery of high-quality projects that enhance the Firm's operations and strategic initiatives. The IT Project Manager is responsible for leading and coordinating complex, cross-functional projects that impact the Firm's technology systems and business operations. This individual ensures the successful execution of projects by managing scope, schedules, budgets, resources, and risks, while delivering measurable results aligned with the Firm's goals. The IT Project Manager works collaboratively with internal stakeholders, external vendors, and IT teams, balancing the Firm's needs with IT capabilities to achieve efficient and effective outcomes. This role is critical in ensuring the consistent delivery of high-quality projects that enhance the Firm's operations and strategic initiatives. POSITION RESPONSIBILITIES Plans, manages, and oversees the execution of simultaneous technology, business and facility projects from initiation to closure, ensuring adherence to scope, budget, and schedule. Establishes and implements standardized methodologies, tools, and processes for project management, tailoring them to meet the Firm's unique needs. Creates, maintains, and manages project plans, deliverables, and documentation, including timelines, status reports, budgets, risk assessments, and quality plans. Coordinates resources across multiple teams, including IT, business units, and external vendors and contractors, to ensure optimal utilization and project success. Anticipates and resolves project risks, conflicts, and issues, ensuring that projects stay on track and deliver expected outcomes. Serves as the primary point of contact for project stakeholders, ensuring clear, concise, and consistent communication across all levels of the Firm. Facilitates collaboration between business units and IT to define functional and technical requirements and achieve project objectives. Conducts regular project status meetings and provide routine updates to stakeholders and senior leadership, highlighting key milestones, risks, and achievements. Prepares and delivers executive-level presentations to communicate project progress, outcomes, and strategic recommendations. Collaborates with leadership to align projects with the Firm's strategic goals, ensuring that IT initiatives deliver measurable value to the organization. Integrates IT solutions into broader business projects to maximize operational efficiency and effectiveness. Acts as a champion for the project management discipline, sharing knowledge, mentoring team members, and promoting best practices. Stays informed about industry trends and innovations, integrating best practices into project management processes. Conducts post-project debriefs to assess performance, identify areas for improvement, and ensure end-user satisfaction. Oversees the transition of completed projects to operational teams, ensuring smooth handoff and ongoing support. Facilitates post-implementation testing and training to ensure users can effectively utilize new systems and tools. KEY COMPETENCIES Deep understanding of project management tools, methodologies, and frameworks, including Agile and Waterfall approaches. Strong analytical and problem-solving skills with the ability to manage shifting priorities and competing demands. Demonstrated ability to plan, execute, and deliver projects on time and within budget while managing risks and maintaining quality. Exceptional written and verbal communication skills, capable of presenting complex information clearly to both technical and non-technical audiences. Proven ability to build relationships and collaborate with cross-functional teams, including IT, business units, and executive leadership. Experience with tactical IT project planning, process development, and adherence to established standards. Proficiency in IT tools and systems, including project management software (e.g., MS Project, Smartsheet, Monday.com or similar) and collaboration platforms (e.g., Teams, SharePoint). Knowledge of change management principles and the ability to guide stakeholders through process or system changes. QUALIFICATIONS A Bachelor's degree in Computer Information Systems, Business Administration, or a related field preferred; equivalent experience will be considered. Minimum of 7+ years of project/program management experience, leading multiple complex, simultaneous projects. Experience in building or utilizing a PMO structure within an organization. Certification in project management (e.g., PMP, PMI-ACP, PRINCE2) is preferred. Experience working in the legal industry or a professional services environment is a plus. Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at ************ or email at **********************. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

QuartzBio (************** ) is a Software-as-a-Service (SaaS) solutions provider to the life sciences industry. We deliver innovative, data enabling technologies (i.e., software) that provide biotech/pharma (R&D) teams with enterprise-level access to sample/biomarker data management solutions & analytics, information, insight & reporting capabilities. Our end-to-end (from sample collection to biomarker data) suite of solutions are focused on providing sponsors information (data with context) - we do this by connecting biospecimen, assay as well as clinical data sources in a secure and scalable cloud-based infrastructure, enabling seamless, automated data management workflows, key insight development, improved collaboration, and the ability to make faster, more informed decisions. Position Summary We are seeking a strategic and hands-on Senior Director to lead our Enterprise IT and Security Operations (SecOps) functions. This role is critical to ensuring the reliability, scalability, and security of our enterprise systems while supporting a fast-paced, innovation-driven startup environment. As a senior leader, you will define and execute the overall IT and security strategy, manage cross-functional teams, and drive operational excellence across infrastructure, cloud services, endpoint management, and cybersecurity. You will be responsible for building resilient systems, implementing best practices, and ensuring compliance with industry standards while enabling agility and innovation across the organization. The ideal candidate will bring deep technical expertise, a strong track record of leading enterprise IT and security teams, and a passion for building scalable, secure environments that empower business growth. You'll collaborate closely with engineering, product, and business stakeholders to ensure technology and security are aligned with strategic goals. Key Responsibilities Oversee, maintain, and implement core enterprise IT systems including email, virtual meeting platforms, document storage, and collaboration tools. Plan, oversee and support the execution of migrating enterprise IT systems from PMG Corporate IT tenants to QuartzBio specific IT tenants per migration plan. Evaluate existing systems and identify new technologies to enhance operational efficiency and user experience. Lead and mentor a hybrid Enterprise IT team composed of full-time employees and managed services vendors. Foster a culture of accountability, innovation, and continuous improvement. Identify, negotiate, and manage outsourcing partners to support Enterprise IT and SecOps operations. Ensure service level agreements (SLAs) and performance metrics are met. Collaborate with the Governance, Risk, and Compliance (GRC) team to support and maintain the company's compliance framework. Ensure IT systems and processes align with regulatory and internal standards. Oversee SecOps activities in partnership with the IT Security Analyst and managed services provider. Support virtual Chief Information Security Officer (vCISO) and virtual Data Protection Officer (vDPO) functions. Develop and maintain IT asset management and lifecycle processes. Establish and monitor KPIs to measure IT and security performance and user satisfaction. Develop and manage the IT budget, including forecasting and cost optimization strategies. Establish and maintain business continuity and disaster recovery plans. Serve as a strategic advisor to executive leadership on technology and security trends, risks, and opportunities. Lead change management initiatives related to enterprise IT and security implementations. Ensure seamless onboarding and offboarding processes from a systems and access perspective. Monitor emerging threats and proactively adjust security posture and tools. Champion user training and awareness programs for IT systems and cybersecurity best practices. Qualifications Bachelor's degree in a related field and a minimum of 18 years of relevant work experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, or technology solutions. Minimum of 10 years of experience in managing teams. 10 + years of experience working with internal stakeholders Proven success managing complex IT environments and security programs in high-growth or startup settings. Proven experience implementing and managing an O365 tenant across enterprise environments. Strong knowledge of cloud service providers, particularly AWS, networking, endpoint management, and cybersecurity frameworks. Demonstrated success in managing GRC and SecOps through third-party providers. Relevant certifications (e.g., CISSP, CISM, PMP) are a plus. Experience with compliance audits and risk assessments. Excellent leadership, communication, and vendor management skills. Proven executive leadership and strategic impact. Excellent problem-solving and analytical skills. Strong written and verbal communication skills. Skill in defining and collecting metrics to gauge project progression. Strong ability to develop a clear point of view supported by data and analysis and can sell ideas to others. Demonstrated leadership skills include selecting, retaining, and developing team leads and obtaining high-quality work from staff. Ability to manage geographically dispersed project teams. Preferred: Experience in the life sciences industry or regulated environments. Leadership expectations: Follow Company's Principles and code of ethics on a day-to-day basis. Provide a clear and compelling vision for the organization and be able to communicate effectively with their teams and stakeholders. Think strategically and develop plans and initiatives to achieve the organization's goals, while aligning them with the company's overall strategy. Ability to attract, develop, and retain top talent across multiple teams or functions, creating a culture of learning and growth, identifying skills gaps, and providing development opportunities. Lead change initiatives effectively, managing the impact of change on teams and individuals, and engaging stakeholders in the process. Communicate effectively with their teams, stakeholders, and other leaders in the organization, providing clear direction, feedback, and performance expectations. Possess high levels of emotional intelligence, including self-awareness, self-regulation, empathy, and social skills, to be effective leaders. Build and maintain strong relationships with their teams, stakeholders, and other leaders in the organization, fostering collaboration, innovation, and teamwork. Possess a strong executive presence, projecting confidence, credibility, and authority, and inspiring confidence in their teams and stakeholders. Make complex decisions that support the goals of the organization, taking into account the perspectives of all stakeholders and balancing competing priorities. Results-oriented, setting high standards for themselves and their teams, and holding individuals and teams accountable for achieving their goals. They should also be able to monitor progress and adjust strategies as needed to ensure success. Recognize and reward the contributions of their team members, creating a positive and supportive culture that values and celebrates success. Navigate cultural differences and work effectively with team members from diverse backgrounds, promoting inclusion and diversity within their team. Collaborate effectively with other leaders in the organization, working together to achieve shared goals and drive business success. #LI-Remote Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.Reasonable estimate of the current range$203,200-$304,800 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at **************************************. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

ABOUT ALU At the African Leadership University (ALU), we are more than an academic institution, we are a launchpad for Africa's next generation of leaders. Our mission is bold: to develop ethical, entrepreneurial changemakers who will shape Africa's future. Through an innovative curriculum, hands-on learning, and a vibrant pan-African community, we equip our students to tackle complex challenges, connect the dots across diverse perspectives, and create solutions that drive lasting impact. We don't just teach; we nurture adaptable, globally minded problem-solvers ready to thrive in ambiguity, build from scratch, and lead Africa into a prosperous 21st century. African Leadership University is incorporated in Rwanda as The African Leadership University (ALU) and in Mauritius as the African Leadership College of Higher Education (ALCHE). Each entity is separately accredited to offer qualifications by the Council of Higher Education in Rwanda and the Higher Education Commission in Mauritius. The ALU School of Business (ALUSB) is the engine of education in business, leadership, and entrepreneurship for both campuses. We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities. HOW WE WORK The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new. The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding. ABOUT THE ROLE The IT Services Manager is accountable for end-to-end stability, security, governance, and performance of the organisation's technology platforms and IT services. This role leads the IT Support function while owning IT Service Management (ITSM), cybersecurity operations, identity governance, incident response, and vendor compliance. This is both a strategic and hands-on role requiring deep operational maturity and security discipline. ROLE RESPONSIBILITIES 1. IT Service Management, Platform Uptime & Operational Security Ensure availability, reliability, security, and performance of all core IT platforms (Google Workspace, Salesforce, NetSuite, intranet, identity systems, network services). Lead ITIL-aligned incident, problem, and change management, embedding security gates into all change and deployment workflows. Monitor infrastructure and SaaS platform logs, taking proactive action on anomalies or security alerts. Define and enforce system SLAs and platform security KPIs (MTTR, MTTD, failed logins, anomalous access patterns, etc). 2. IT Support Team Leadership & Secure Operations Lead and coach the IT Support team to deliver secure, responsive support. Oversee secure device provisioning, endpoint protection installation, OS patching, encryption policies and hardening baselines. Maintain secure onboarding/offboarding processes, ensuring zero-day deprovisioning for user accounts and devices. Uphold strict documentation, SOPs, configuration standards, and security checklists across all support processes. 3. Vendor & Contract Governance with Security Controls Oversee relationships with technical vendors and service providers (e.g., helpdesk, infrastructure, SaaS platforms) Enforce vendor adherence to least-privilege access, MFA requirements, Secure API integrations, data handling & encryption controls, incident reporting timelines Ensure vendors meet performance expectations, SLAs, cybersecurity requirements and compliance obligations Support contract evaluations, renewals, and procurement processes 4. Cybersecurity, Threat Prevention & Compliance Implement, enforce, and continuously strengthen cybersecurity protocols including Identity and Access Management (IAM), Multi-Factor Authentication (MFA) Privileged Access Management (PAM), Endpoint Detection & Response (EDR), Network and SaaS access controls, Password and authentication policies Maintain and audit user directory services (Google Admin, Azure AD) and ensure tight identity governance (role-based access, zero-trust principles). Conduct regular access reviews, audit trails, configuration audits, and logging reviews. Lead or support IT and cybersecurity audits (internal and external) ensuring alignment with GDPR, POPIA, ISO 27001 controls, SOC2-aligned standards, and recommended actions from the Cybersecurity Audit & Remediation Plan (2025). Coordinate vulnerability scans, remediation cycles, patch compliance, and policy enforcement across all endpoints. Own security awareness training and phishing simulations to reduce user risk. Respond to incidents rapidly, including triage, containment, remediation and root-cause analysis. Contribute to organisational disaster recovery planning, and lead DR drills, failover tests, and business continuity readiness. 5. System Lifecycle Support & Documentation Maintain detailed documentation, including system architectures, network diagrams, data flows, access controls, asset inventories, security policies and configuration logs. Ensure all changes go through proper security evaluation, testing, approvals, and rollback planning. Own identity lifecycle processes, including joiner/mover/leaver workflows and role/access policies. Contribute to disaster recovery and business continuity planning, including DR drills and readiness reviews Maintain documentation and workflows related to user identity management, system roles and access policies 6. Service Governance & Continuous Improvement Drive continuous service improvements through user feedback, metrics tracking and post-incident reviews Track and report service quality and security posture metrics to leadership. Establish and improve internal ITSM practices, aligning with frameworks such as ITIL Participate in technology governance forums and audit response processes to ensure service accountability\ Contribute to risk registers, audit responses and compliance certification efforts. Ensure the safety and well-being of all young persons and vulnerable adults with whom we deal, by adhering to ALCHE's comprehensive safeguarding policy, maintaining a zero-tolerance approach to any violations of safeguarding standards. QUALIFICATIONS Bachelors degree in Information Technology, Computer Science or a related field ITIL certification or equivalent experience in IT Service Management required Cybersecurity certifications (Security+, CISM, CISSP, CEH, or similar) Cloud platform security knowledge (Google Admin, AWS, GCP, Azure) Knowledge of compliance frameworks (GDPR, ISO 27001, NIST, SOC2) EXPERIENCE AND SKILLS 8+ years in IT operations or service management, with 5+ years in leadership Proven experience managing multi-platform environments (SaaS, cloud, enterprise systems) Demonstrated competency in cybersecurity operations, IAM, MFA, endpoint security, and access governance Experience leading IT audits, compliance reviews and security hardening initiatives Strong organisational discipline, with ability to enforce standards and drive cultural change toward secure practices Excellent communication and troubleshooting skills, with strong bias for operational stability and secure-by-design approaches

Please know that we do require each candidate to participate in completing the Epic Sphinx test as part of our consideration process. Who We Are: SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms. About the Job: Responsible for the day-to-day leadership and management of the assigned team. Takes actions to protect the confidentiality, integrity, and availability of data. General schedule Monday-Friday, Eastern time business hours with some flexibility. This position requires an appropriate virtual home office environment, working remotely. The role routinely uses standard office equipment such as computers and mobile devices. Travel is occasionally required to support business requirements for Go-Live installations or training which may require travel by air, vehicle, or train. This position requires a current certification in Resolute HB or Resolute PB, a more suitable candidate will have both and possibly even additional Epic certs. What You'll Do: * Creates a positive and motivating environment, centered in feedback & development, that values, encourages & supports engagement of a diverse staff * Delegates work in a way that is empowering & engaging, assuming responsibility for the outcomes of self & others. Clearly assigns responsibility for tasks and decisions, sets clear objectives and measures, provides immediate feedback while monitoring results * Possesses clinical / business /technical knowledge and skills to enable moving beyond traditional ways of doing things to push past the status quo * Possesses expert operational and systems to act as in an advisory capacity to identify, design, and implement technological solutions to business needs * Fosters a culture of collaborative and transparent communication with staff, internal information technology teams, and management, along with external business partners, stakeholders, and vendors * Provides leadership in difficult situations/conflicts and reads situations quickly to find common ground/achieve cooperation Who You Are: Education: * Bachelor's degree or equivalent in Computer Science or related field or a bachelor's degree in a healthcare-related field. Master's degree in cyber security preferred. Licensure/Certification: * Certification in Resolute HB or Resolute PB, Required Experience: Minimum of 5 years of IT/Clinical/Operational experience in the healthcare industry, as well as management experience is required. Management experience, specifically as an Application Manager, Application Lead, Project Manager or equivalent role is preferred. Relevant software experience is also preferred, specifically with healthcare applications used by the organization. Healthcare Clinical/Business Leaders with significant knowledge of IT applications and demonstrated associated skills may be considered. Why You'll Love Us: * Health, dental, prescription, and vision coverage for full-time & part-time employees * Short-term disability, long-term disability, and life insurance coverage * Competitive pay * Tuition Reimbursement * 403(b) Retirement Savings Plan And more! Work Shift: General schedule Monday-Friday, Eastern time business hours. Occasional requirements to cover special events/staff requirements during hours outside those generally worked maybe necessary. Participation in a leadership on-call schedule rotation is required. SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

Looking for an opportunity to tap into cross-functional teams and capabilities? As an IT Manager within our Global IT organization, you will be responsible for supporting the applications across our Finance and Operations portfolio, which provide critical business capabilities across the organization. You will lead our efforts in supporting these applications, delivering value through continuous improvement and mitigating risk by minimizing outages. You will also manage a team of IT analysts responsible for the maintenance and support of these applications and will work with our Managed Service Providers, 3rd party development teams, and other internal teams. This role supports Gilbarco Veeder Root's North American business operations. This is hybrid role, where coming onsite to our Greensboro, NC facility 1-2 days per week is preferred. Minimal/Intermittent Travel (1-2 times/Quarter) What you will do: * Oversee, lead, and develop the team of IT Analysts, ensuring high quality delivery of requirements, on time and within budget * Responsible for oversight of IT ticket management related to the applications within the Finance & Operations portfolio * Act as a subject matter expert for the applications, providing any necessary insights and tactical support to our managed service providers responsible for application support * Lead daily standups with the IT analyst team and the managed service provider to ensure SLA's are being met and open issues are being addressed * Responsible for any security compliance activity pertaining to in-scope applications * Responsible for user and system administration of the applications * Identifying opportunities to reduce customizations and cost, by leveraging out of box capabilities and aligning to standard processes * Support VBS (Vontier Business System) culture through consistent participation in daily management and use the VBS toolkit to solve business and process problems and enhance departmental efficiency. Who You Are: * Bachelors Degree Preferred and/or 8 - 10 years of previous work experience in related field or position as part of an ERP ecosystem. * Dynamics 365 + Dynamics AX application support experience, with a core focus on supply chain and manufacturing operations or Finance * Results-oriented with experience in application maintenance and support * Enjoy coaching and building up others to accelerate their career journey * Excited to learn and adopt new technologies that can deliver value * Comfortable working in a fast-paced culture with strong prioritization and communication skills * Focused on customer service and able to balance standardization with unique customer needs * An out of the box thinker who is courageous and not afraid to challenge status quo * A strong believer in the importance of continuous process improvement The base compensation range for this position is $135,000-$170,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. This role is eligible for Bonus potential. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. WHO IS GILBARCO VEEDER-ROOT Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems. #LI-KS1 #LI-Hybrid WHO IS VONTIER Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at **************** At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment. Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. Together, let's enable the way the world moves! "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

Role Description Dropbox is seeking an exceptional Technical Program Manager (TPM) to join our team. As part of the CTO team, you will lead enterprise wide programs driven out of the CTO org or some of the highest priority initiatives at the company. You will collaborate cross-functionally with teams to align on strategy and requirements, define and execute on clear roadmaps, drive alignment with product and company priorities, and own the end-to-end execution of your programs. The ideal candidate has strong technical experience, organized and detail oriented, able to use their influence to drive results for their team with a sense of urgency and ownership and is a adaptable team player who is able to drive ambiguous challenging programs forward. Our Engineering Career Framework is viewable by anyone outside the company and describes what's expected for our engineers at each of our career levels. Check out our blog post on this topic and more here. Responsibilities Program Leadership: You will drive the development, alignment, and execution of strategic engineering initiatives, defining clear roadmaps and ensuring successful delivery across cross-functional teams. You must be able to manage ambitious timelines, proactively identify and mitigate risks and issues, and lead the successful execution of complex, cross-functional engineering programs. Stakeholder Management: You will build trusted partnerships with cross-functional stakeholders at all levels of the organization to align priorities, remove roadblocks, and drive collective success. Executive Communication: You will communicate program goals, progress, and outcomes clearly and confidently across teams and to executive leadership, providing transparency and fostering alignment. Leadership Through Influence: You will collaborate effectively with leaders to guide decisions, resolve conflicts, and ensure progress toward shared goals through influence and operational excellence. Operational Excellence: You will identify and implement scalable processes, tools, and best practices that improve execution efficiency, predictability, and cross-team collaboration across the engineering organization. Data-Driven Execution: You will use metrics and KPIs to assess program health, measure impact, and drive data-informed decisions that ensure successful outcomes. Culture & Mentorship: You will foster a culture of accountability, collaboration, and continuous improvement, while mentoring peers and emerging TPMs to elevate program management excellence across the organization. Requirements 12+ years of Technical Program Management experience driving complex, cross-functional, and highly technical programs in a related industry. Bachelor's degree in Computer Science, Engineering, or equivalent technical discipline; advanced degree preferred or equivalent practical experience. Deep technical aptitude with the ability to understand and influence technical architectures, discuss system design, reliability, and scalability tradeoffs, and connect technical decisions to business impact. Exceptional communication and executive presence, with demonstrated ability to influence and align senior leaders and technical teams. Skilled at presenting to large audiences and managing high-stakes communication under pressure. Proven success delivering large-scale, enterprise level, cross-functional programs with significant technical complexity, using expert program management practices, structured problem solving, and process improvement to drive predictable outcomes. Demonstrated ownership of end-to-end execution, from strategy and roadmap definition through delivery and post-launch measurement, ensuring technical and business goals are met. Track record of scaling impact beyond direct scope, mentoring TPMs and engineering peers, and contributing to the evolution of program management frameworks and best practices across the organization. Preferred Qualifications Experience with AI Productivity tools Expertise being a champion for program management tools and their utilization across a company (e.g., Jira, Airtable, Asana, etc.) Experience working with platform or infrastructure groups in large companies Compensation US Zone 1 This role is not available in Zone 1 US Zone 2$189,700-$256,700 USDUS Zone 3$168,600-$228,200 USD

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview The Director of Technical Operations provides both strategic and day-to-day leadership for the technical operations team. This role is accountable for delivering innovative technical solutions and ensuring seamless cross-functional support to create an exceptional client experience. The Director collaborates with operations leaders and internal/external partners to advance team capabilities, achieve business objectives, and drive client retention. Primary Responsibilities The following outlines the core duties of the position. Additional responsibilities may be assigned as needed. Knowledge and Application Partner with systems development teams to capture data and build capabilities that enhance customer support and operational efficiency. Translate vision and strategy into actionable plans that drive revenue opportunities with key partners. Complexity and Problem Solving Develop and report KPIs to senior leadership; drive continuous improvement based on insights. Stay ahead of industry trends and strategically position the organization for future success. Provide technical leadership ensuring solutions meet standards for reliability, scalability, and security. Collaboration and Interaction Evaluate and improve processes involving internal and external partners. Collaborate with stakeholders to identify opportunities and prioritize initiatives aligned with organizational goals. Communicate and influence cross-functionally to execute operational strategies at scale. Management and Supervision Define vision and set goals for assigned teams. Lead strategic initiatives and guide teams toward achieving objectives. Foster a collaborative, innovative culture focused on continuous improvement. Manage performance through clear expectations, coaching, and development. Conduct performance evaluations and implement performance management as needed. Education and Experience Bachelor's degree required. Master's degree is a plus. 10+ years in operational management roles. Strong knowledge of management principles, including employee development and performance management. Experience implementing control and auditing processes. Excellent communication skills with the ability to present to executive leadership and translate technical concepts for non-technical audiences. Project Management Proven ability to manage both task-oriented and project-driven teams. Experience developing and driving adoption of cross-departmental processes. Data-driven approach to prioritization and development planning. Experience with payroll and/or HR data strongly preferred. Extensive experience supporting multi-customer products. Strong communication skills with external stakeholders. Physical Requirements Ability to sit for extended periods (7-8 hours/day). Proficiency in operating computer and phone systems, including multitasking across software platforms. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. This role can be performed from any office in the US. The pay range for this position is $130,000 - $185,000 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:

T-Rex Solutions is seeking a results-driven Senior Computer and Information Systems Manager to support our IRS Development, Infrastructure, Security and Modernization (DISM) program. This individual will champion the IRS Applications Development (AD) Organization's technological advancements for an upcoming opportunity. This critical role is not just about managing IT systems; it's about envisioning and implementing a technological future that aligns with the IRS's strategic goals. The chosen candidate will navigate complex IT landscapes, spearhead the integration of innovative solutions, and ensure that technological implementations enhance operational efficiency, security, and compliance. With a focus on strategic technology planning, this role demands a visionary leader adept at transforming IT challenges into opportunities, ensuring the IRS remains at the cutting edge of technology and service delivery. This is a fully remote program and requires all individuals to pass an IRS investigation and acquire a public trust clearance. Responsibilities: Spearhead the evaluation and strategic integration of emerging technologies to foster innovation and efficiency across IRS operations. Lead the assessment and overhaul of existing IT infrastructures, ensuring optimal performance, scalability, and future-readiness. Champion the development and execution of comprehensive IT strategies, aligning technology investments with organizational goals and compliance requirements. Cultivate strong partnerships with stakeholders, IT teams, and external vendors to ensure cohesive technology implementations and solutions. Guide the adoption and governance of IT best practices, standards, and methodologies, including Agile and DevOps, to enhance project delivery and operational excellence. Oversee the design and implementation of robust cybersecurity measures and data protection strategies, safeguarding sensitive information against emerging threats. Actively monitor technology trends and advancements, providing leadership and direction in the adoption of cloud computing, artificial intelligence, and other transformative technologies. Facilitate the continuous improvement of IT service delivery, ensuring systems and processes are efficient, user-centric, and capable of meeting evolving business needs. Lead educational and training initiatives to enhance team capabilities and foster a culture of technical excellence and innovation.. Requirements: Bachelor's Degree in Computer Science, Information Technology, or a related field 7 years of proven experience in IT management, showcasing a successful track record in the strategic implementation and oversight of complex IT projects US Citizenship required Must be able to pass an IRS public trust investigation Strong technical proficiency in modern technologies such as cloud computing, cybersecurity, data analytics, and machine learning demonstrates the ability to leverage these technologies to solve organizational challenges Exceptional leadership qualities, with the ability to inspire and manage cross-functional teams, fostering an environment of collaboration and innovation Comprehensive understanding of regulatory compliance standards relevant to the IT industry, particularly those impacting federal agencies, such as the Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST) frameworks, and General Data Protection Regulation (GDPR) for international considerations Excellent analytical, strategic thinking, and problem-solving skills, capable of anticipating future IT trends and their potential impact on organizational goals Outstanding communication and interpersonal abilities, with a track record of engaging with stakeholders at all levels, from technical teams to executive leadership Desired Skills: Current IRS clearance desired T-Rex Overview Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. In compliance with pay transparency guidelines, the annual base salary range for this position is $140,000 - $165,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.

MARA is seeking a Director of Technical Product Management to lead the strategy, development, and deployment strategy for our IaaS platform. You'll bridge technical, operational, and customer-facing teams to build scalable inference infrastructure that supports real-world AI applications. Your focus will be on enabling clients to deploy and scale ML models on dedicated compute with maximum performance and uptime. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · Define and drive the product vision and roadmap for our Inference as a Service offering. · Gather and prioritize customer requirements from AI developers, enterprise users, and internal stakeholders. · Collaborate with engineering, data center ops, and energy teams to ensure the compute infrastructure meets IaaS needs (e.g., GPU availability, latency targets). · Work closely with sales and business development to support customer onboarding and ensure alignment with SLAs. · Identify market trends, emerging AI inference patterns (LLMs, vision, etc.), and integrate them into product strategy. · Define product KPIs, collect usage data, and iterate quickly based on performance insights. · Ensure the IaaS platform meets compliance, cost-efficiency, and environmental goals. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. · 8-12+ years of product management, ideally in data infrastructure, cloud services, or AI/ML domains. · Strong technical understanding of ML inference workloads and GPU/accelerator environments. · Proven experience launching infrastructure products or platforms used by technical teams. · Excellent communication and stakeholder management skills across engineering and non-technical functions. · Experience with tools like Kubernetes, Triton, or model-serving platforms is a plus.

WHO ARE WE? We are the VMS Co-Op, a group of fast growing companies in the Vitamins, Minerals and Supplements (VMS) space. The VMS Co-Op includes OLLY, SmartyPants and future acquisitions to come! This position's home company is OLLY. ABOUT YOU You are an experienced and results-driven leader in manufacturing, recognized for your ability to deliver successful commercial launches and fostering high performance in fast-paced environment. You are adept at navigating complex technical challenges, uniting cross-functional groups and guiding technical initiatives to completion. With a strong bias for action and strategic mindset, you promote a culture of continuous improvement. Reporting to the Chief Product Officer, the Director of Technical Services is responsible for overseeing the technical aspects of gummy production, ensuring that all processes and products meet the highest standards of quality and efficiency. This role involves managing technical teams (internally and externally) and working cross functionally with operations and quality in developing and implementing technical strategies, ensuring compliance with industry regulations. KEY RESPONSIBILITIES Oversee Production Processes: Manage and supervise the gummy manufacturing process, including scale up; ensuring that all production activities are carried out efficiently and meet quality standards. Technical Leadership: Provide technical direction and support to the R&D and production teams, including troubleshooting and resolving technical issues as they arise. Quality Assurance: Develop and implement in-process procedures to ensure that all products meet the required specifications and standards. Research and Development: Lead R&D efforts to improve gummy products and manufacturing processes, including optimization of critical processing parameters, scale up, verification/validation and technical transfers. Lead R&D design at pilot scale for innovation, change management and savings programs including transfer to scale up. Compliance: Ensure that all manufacturing activities comply with industry regulations and company policies. Team Management: Recruit, train, and manage technical staff, fostering a culture of continuous improvement and excellence. Budget Management: Develop and manage the technical budget, ensuring that resources are allocated effectively and efficiently. Collaboration: Work closely with other departments, such as marketing, sales, quality and supply chain, to ensure that technical requirements are met and aligned with business goals. CAPABILITIES + SKILLS REQUIRED Minimum of 10 years of experience in food manufacturing, with at least 5 years in a leadership role. Technical experience in establishing, scaling and transfer of gummy manufacturing in the nutraceutical industry including the establishment of technical policies, procedures and reports Technical Expertise: In-depth knowledge of gummy manufacturing processes and technologies. Leadership: Proven ability to lead and manage technical teams effectively. Problem-Solving: Strong analytical and problem-solving skills. Communication: Excellent verbal and written communication skills. Innovation: Ability to drive innovation and continuous improvement in manufacturing processes. WHAT TO EXPECT DURING THE INTERVIEW PROCESS Initial video screen with a member of our Talent team Round 1: Conversation with the Hiring Manager + 1-2 conversations with other Ollies on the team Round 2: 2-3 conversations with team or cross functional Ollies Final Round: Homework* *At OLLY, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as soon as possible so that we can evaluate and provide other options that work for your needs THE DETAILS LOCATION: Remote, USA HOURS: Full time, exempt (salary) MANAGER: Chief Product Officer PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship. TRAVEL: up to 50% WHAT WE OFFER: An opportunity to work with an intelligent, inspiring, and extraordinarily fun team We pay 100% of the premiums for employee-only medical, dental + orthodontics, and vision insurance 4 weeks PTO + paid holidays + 12 Mental Health Days per year 100% Paid parental leave, Fertility + Adoption Benefits Annual Bonus 401(k) plan with Employer Match Hybrid Work + Wellness + Cell Phone Stipends Free product And much more!

(Who are we? Why should you join us?) At eco ATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 6500+ automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don't have affordable access to the empowerment of the latest mobile technology. At eco ATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet. Our Values and Leadership Behaviors Position Overview As Director, Technical Services you will lead efforts for operations excellence and develop plans for innovations in processes, hardware and software solutions to improve Kiosk network performance . You will establish methods, techniques, and assessment criteria and lead a high performance team of cross-functional resources to plan and deliver complex projects related to kiosk operations, and ensuring success in kiosk network uptime and performance outcomes. You will lead transformation efforts to restructure teams and work organization to improve process excellence and leverage the latest automation and artificial intelligence solutions. Key Responsibilities Direct the activities of multiple integrated departments under the kiosk operations function, including deployment of software/hardware products, third party resourcing, and manufacturing/remanufacturing Define departmental service levels for Kiosk Performance and Kiosk Optimization (manufacturing our kiosks with low costs/logistics, on-time deployment our kiosks, third party resource selection, statement-of-work negotiation, technical oversight/trade-offs, and risk management) Develop and manage KPIs to measure effectiveness and drive outcomes in conjunction with the leadership team Champion critical, creative solutions that improve kiosk productivity when partnering with stakeholders, including but not limited to: leverage 3rd party field/manufacturing resources, and drive cost improvement initiatives partner with Engineering, DevOps, Customer Care to quickly resolve kiosk network issues Lead and resolve field operational and maintenance issues to improve machine availability Define and maintain the standard for technical support case/call escalation procedures, kiosk dispatch trends, and budget control of third-party service visits Identify continuous improvement opportunities for Kiosk Uptime, and manage through multiple projects and timelines to ensure product deficiencies are addressed Build, engage and develop a high performing team; hold team accountable to all performance metrics Define and maintain standard operating procedures (SOP) and associated training programs Knowledge, Skills & Abilities Demonstrated strong leadership skills to manage a diverse group of technical and field services resources and delivering results. Demonstrated strong people management skills. Influence and reconcile multiple stakeholder views to drive business results Demonstrated strong analytical and critical thinking skills to quickly address kiosk issues e.g., electronics, mechanical engineering, camera optics, and resource management Demonstrated strong technical solution skills in software, hardware or both to lead efforts at innovation and incremental improvements, lead proof of concepts development and scaling of solutions to constantly drive machine performance and improve customer experience outcomes Demonstrated strong leadership at Incorporating industry-leading methodologies for machine performance management such as risk stratifications, reliability measurements, predictive analytics, forecasting, and AI-driven solutions to enhance performance and operational efficiency Demonstrated strong problem-solving skills to provide efficient, impactful, and cost effective solutions Advanced proficiency in analytics and visualization (Tableau, Power BI, Python) and understanding of the underlying technical platforms and systems (AWS, Snowflake, Google Cloud). Skilled in communicating effectively verbally and in writing, and presenting to senior leaderships Strong track record of experience and successes at leading network level operations and managing field support functions in a 24x7 operations. Cross functional mindset and ability to manage and influence diverse stakeholder groups with competing priorities Ability to grasp new concepts quickly and adapt accordingly Ability to multi-task in a highly complex, fast-paced environment Education & Experience Bachelor's degree in a technical field such as industrial engineering, mechanical engineering, software engineering or operations management. Master's degree would be preferred. 10+ years of management experience overseeing cross functional, technical teams that provide best practices for troubleshooting incidents 5+ years in data analysis, optimization and computing skills at developing and delivering automation solutions for operations Industry experience in mobile device, manufacturing, or consumer electronics highly preferred Travel 10% Salary: $195,000 - $210,000 + Bonus + Equity Options Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about eco ATM benefits here. This position may also be eligible for short-term and long-term incentives based on individual and company performance. This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Here at eco ATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.

Safari Circuits, GR LLC., a leading electronics manufacturing services provider in Grand Rapids, Michigan, is seeking a proactive and technically skilled IT Systems Engineering Manager to oversee local IT operations while serving as the Cybersecurity Domain Lead. This role combines hands-on infrastructure management with strategic leadership in cybersecurity compliance and risk mitigation. The ideal candidate will ensure the reliability, security, and efficiency of site-level IT systems while driving initiatives aligned with national cybersecurity standards such as NIST 800-171 and CMMC Level 2. This is an on-site position with flexibility to work remotely as projects permit. Key Responsibilities: Manage all IT operations at the site level, including infrastructure, network administration, and end-user support. Lead cybersecurity initiatives, including vulnerability assessments, incident response planning, and compliance documentation. Oversee the implementation and integration of ERP systems with internal databases and analytics platforms. Maintain and enhance SharePoint-based Quality Management Systems (QMS) with automated workflows and access controls. Drive the company's CMMC Level 2 compliance program, including development of the System Security Plan (SSP), POA&Ms, and technical evidence. Coordinate with corporate IT and cross-functional teams to ensure alignment of cybersecurity policies and IT standards. Support cloud migration efforts, including Microsoft 365 services such as Exchange Online, Teams, OneDrive, and SharePoint. Monitor and report on IT performance metrics, security posture, and system uptime. Mentor junior IT staff and promote a culture of security awareness across the organization. Manage all IT operations at the site level, including infrastructure, network administration, and end-user support. Qualifications: Bachelor's degree (or higher) in Engineering, Information Technology, Cybersecurity, Computer Science, or related field. 5+ years of experience managing IT operations in a manufacturing or industrial environment. Strong understanding of cybersecurity frameworks (NIST 800-171, CMMC) and risk management practices. Experience with ERP systems and MES integration. Proficiency in Microsoft 365, SharePoint, SQL, and Power BI. Preferred: Experience leading cybersecurity audits and compliance programs. Familiarity with ISA-95 standards and industrial automation systems. Background in teaching or training technical subjects is a plus. Experience leading cybersecurity audits and compliance programs. Benefits 401(k) matching Health insurance Life insurance Paid time off Tuition reimbursement Promotion opportunities Climate-controlled facility EEO Statement Safari Circuits, LLC. is an Equal Opportunity Employer. Native American & Veteran Hiring Preferences will be applied in accordance with Waséyabek Development Company policy. We are committed to making merit-based hiring decisions. We are proud to be an Equal Opportunity Employer making decisions without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, disability, genetic information, citizenship, marital status, height or weight, veteran status, or any other legally protected category.

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU. If you'd like to build the world's best AI cloud, join us. *Note: This position requires presence in our San Francisco office location 4 days per week; Lambda's designated work from home day is currently Tuesday. Engineering at Lambda is responsible for building and scaling our cloud offering. Our scope includes the Lambda website, cloud APIs and systems as well as internal tooling for system deployment, management and maintenance. What You'll Do Strategic Technology Leadership for Key Accounts Serve as the primary technical liaison for Lambda's strategic Superintelligence accounts Cultivate and sustain executive level technical relationships, establishing Lambda as a trusted technology partner and strategic advisor Drive multi-year technology roadmaps aligned with customer business objectives and Lambda's product portfolio Influence customer technology strategy and adoption at the executive level Represent Lambda at executive briefings, board meetings, and strategic planning sessions Own Technical Strategy and Business Outcomes Partner with Global Account teams to drive strategic account growth and expansion Lead architectural reviews and technology assessments at the enterprise level Define and articulate business value propositions, ROI models, and TCO analyses for executive stakeholders Orchestrate cross-functional teams including Solutions Engineers, Forward Deployed Engineers, Professional Services, and Product Management Own technical escalations and serve as the Executive Technical Sponsor for critical customer initiatives Drive adoption of Lambda's strategic initiatives within key accounts Technology Vision and Thought Leadership Establish yourself as a trusted advisor on AI/ML transformation and cloud strategy Guide customers through digital transformation journeys and emerging technology adoption Publish thought leadership content, speak at industry events, and represent Lambda in executive forums Influence Lambda's product strategy based on strategic customer needs and market trends Mentor and develop technical talent across the organization You Have 15+ years of experience designing, deploying and scaling cloud infrastructure Have 6+ years of experience working directly with C-suite executives and senior leadership teams in advisory or consultative capacities Have 5+ years driving cloud transformation initiatives at enterprise scale Have proven track record of influencing C-suite executives and board-level stakeholders Have deep expertise in AI/ML technologies and their business applications Have experience with NVIDIA DGX/HGX/MGX systems, InfiniBand &RoCE networking, and large-scale GPU cluster deployments Have hands-on experience with LLM training, fine-tuning, and inference at scale Have experience with enterprise architecture frameworks and governance models Have experience managing or influencing deals worth $1B+ annually Have strong business acumen with ability to translate technology into business outcomes Have experience navigating complex organizational dynamics and driving consensus Have track record of building strategic partnerships and alliances Excel at executive communication, presentation, and storytelling Demonstrate thought leadership through publications, speaking engagements, or industry recognition Nice to Have MBA or advanced degree in Computer Science, Engineering, or related technical field Experience as a CTO, VP of Engineering, Chief Architect, or Technical Fellow at a technology company with $100M+ revenue Track record working with AI labs, research institutions, or frontier model companies Board advisory experience for technology companies Published peer-reviewed research, whitepapers, or patents specifically in distributed computing, GPU acceleration, or large-scale ML training infrastructure Salary Range Information The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description. About Lambda Founded in 2012, with 500+ employees, and growing fast Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG Our values are publicly available: ************************* We offer generous cash & equity compensation Health, dental, and vision coverage for you and your dependents Wellness and commuter stipends for select roles 401k Plan with 2% company match (USA employees) Flexible paid time off plan that we all actually use A Final Note: You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills. Equal Opportunity Employer Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.

Upwork ($UPWK) is the world's human and AI-powered work marketplace that connects businesses with highly skilled, AI-enabled independent talent from across the globe. From entrepreneurs to Fortune 100 enterprises, companies rely on Upwork's trusted platform and its mindful AI companion, Uma, to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With on-demand access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, Upwork enables businesses of all sizes to scale, innovate, and build agile teams for the age of AI and beyond. Upwork's platform has facilitated more than $25 billion in economic opportunity for talent around the world. Learn more at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X. About the Role As the Director of Platform Operations, you'll lead the evolution of Upwork's foundational infrastructure, ensuring our platform's resilience, scalability, and innovation-readiness. You'll oversee a globally distributed team driving initiatives across Kubernetes modernization, CI/CD platform services, developer tooling, and AI/ML infrastructure enablement. This high-impact leadership role requires strategic vision, operational excellence, and deep collaboration across engineering, product, and business teams to scale Upwork's next-generation platform capabilities. Responsibilities Lead global operations for core infrastructure platforms, including Kubernetes (EKS), developer environments, CI/CD systems, and enterprise integrations, ensuring performance, reliability, and security. Define and execute the roadmap for secure, multi-tenant infrastructure that powers engineering and AI/ML workloads across the company. Drive automation for build and release processes, incident response, and compliance readiness while maintaining strong reliability standards. Oversee platform-wide observability, including logging, monitoring, distributed tracing, and SLO instrumentation. Partner with AI platform teams to operationalize next-gen infrastructure such as GPU provisioning, MCP/Agent Marketplace, and model-serving environments. Recruit, mentor, and scale a high-performing, globally distributed team that fosters innovation and technical excellence. Represent infrastructure operations in strategic planning and architectural reviews, influencing company-wide platform investments and direction. What It Takes to Catch Our Eye Proven experience (10+ years) in software engineering with 3+ years leading high-performing infrastructure or platform teams. Deep technical expertise in cloud-native systems, Kubernetes, CI/CD platforms, and distributed systems operations. Experience designing and scaling AI/ML platforms for model training, deployment, and monitoring. Demonstrated success in building reusable, self-service platforms that accelerate developer productivity. A growth-minded leader with exceptional communication and collaboration skills who thrives in cross-functional environments. Come change how the world works. At Upwork, you'll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 34 U.S. states, making it easier than ever to join our mission from wherever you call home. Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embrace authenticity and inclusion, encouraging everyone to bring their whole selves to work. Personal and professional growth is a priority here, supported through development programs, mentorship, and our Upwork Belonging Communities. We're proud to offer benefits that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. Visit our Life at Upwork page to learn more about our values, working principles, and the overall employee experience. Ready to help shape the future of work? Check out our Careers page to learn more about opportunities at Upwork. Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law. Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. The annual base salary range for this position is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program. Annual Base Compensation$195,000-$280,000 USD To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary The Manager, Infrastructure Engineering is responsible for the effective management of the Infrastructure Engineering team and respective processes that support the IT compute, storage, network security, telecommunications infrastructure. Responsibilities include management of maintenance processes, capacity planning, disaster recovery planning, and acting as a liaison to internal customers across the organization. (Infrastructure includes but is not limited to: physical and virtual servers, virtualization and containerization platforms, storage platforms and storage area networks (SANs), server operating systems, firewalls, data/voice routers and switches, load balancers/delivery controllers, wireless network controllers/access points, telephony servers and gateways, Microsoft Active Directory, infrastructure applications, monitoring/alerting platforms, data backup/recovery platforms.) Job Description Key Outcomes: Develops and manages policies and procedures focused on stabilization, standardization, automation, and simplification of IT Infrastructure operations. Serves as a liaison and primary point of contact for cross-functional internal teams. Works closely with other IT leaders to improve overall platform performance and readiness for future initiatives. Participates in the IT Leadership Team focusing on quality decision making, strategic vision and fostering a culture of fun, quality work and continuous growth and learning. Develops, manages, and executes portfolio of IT Infrastructure initiatives. Researches emerging technologies, suggesting, and implementing applicable solutions to MPHC infrastructure platforms and internal customers. Provides detailed metrics on the availability, capacity, and performance of all Systems Infrastructure components. Collaborates with IT leadership to determine disaster recovery scenarios and mitigation strategies Works with Infrastructure Architect team to develops a multi-year technical road map that includes technical solutions offering differentiating advantages for the business. Assists Director, IT Infrastructure to develop and manage yearly operating and capital budgets specific to IT Infrastructure. Manages and account for all IT Infrastructure maintenance and support contracts. Oversees Vendor contracts to build and maintain value-added vendor relationships and to hold vendors accountable for superior service delivery. Resolves billing errors and conflicts with service and equipment vendors. Education/Experience: Bachelor's degree in Computer Science, Information Systems or equivalent combination of education and experience. 7+ years Information Technology experience, preferably with regards to IT Infrastructure with increasing responsibilities in a leadership roles. Experience with financial budgeting. Required License(s) and/or Certification(s): Information Technology Infrastructure Library (ITIL) Foundations Certification preferred. Scrum or Agile certifications preferred. Microsoft, VMware, Palo Alto, and/or Cisco Professional certifications preferred. Skills/Knowledge/Competencies (Behaviors): Ability to build, develop, and lead highly effective teams. Ability to mentor and develop direct reports Ability to lead projects from conceptual design through implementation. Proven interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Proven team-oriented customer service and problem-solving skills, working face-to-face with customers. Knowledge of Microsoft Operating Systems, Active Directory, and applications. Knowledge of Citrix solutions for desktop virtualization and application delivery. Knowledge of server virtualization and containerization solutions. Knowledge of enterprise-wide data storage and management solutions. Knowledge of backup, restore and disaster recovery solutions. Knowledge of LAN/WAN/WLAN connectivity requirements and security protocols. Knowledge of the Open Systems Interconnection model (OSI model). Knowledge of following networking protocols/technologies: OSPF, BGP, VRFs, MPLS, QoS, SNMP, VoIP, VPN (SSL client and site-to-site) and Spanning Tree. Knowledge of and experience with structured cabling systems including Category 5e/6 UTP, and MM and SM fiber. Communication: Provides timely, concise, and audience appropriate information orally and/or in writing. Decision Quality: Decisions most often correct, based on: Analysis, wisdom, experience, judgment; Sought by others for advice. Priority Setting: Sees what will help or hinder reaching goals; Eliminates roadblocks; Spends time on what's important; Sees the critical few among the trivial many. Process Management: Determines efficient processes; Organizes people & activities; Gets more from resources; Knows what/how to measure; Sees opportunities for synergy & integration. Relationship with Others: Establishes and maintains constructive relationships. Drive for Results: Exceeds goals - Consistent top performer; Bottom line oriented; Pushes self/others for results. Customer Focus: Demonstrates commitment to meeting the expectations of internal and external customers. This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************

Who We Are We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive experiences. When guests step into one of our stores, our full-body motion tracking gear and Hollywood motion capture cameras make them the stars of their own movies. Groups freely roam our large-open “holodecks” together, relying on each other to succeed in social experiences. Whether it's venturing into space, battling on the high seas, or surviving a zombie apocalypse, our experiences take our guests on a journey they won't forget! Since launching in 2017, we've become the location-based VR industry leader. As we continue to expand globally, there's never been a better time to join the Sandbox VR team. We take pride in the relationships we are building within our communities by providing world-class experiences for our guests and our employees. Here, we value humility and have built a collaborative environment, ensuring that our guests, and our teammates all win collectively. If this sounds interesting to you, we'd love you to join us, as we build the future of entertainment. Sandbox VR is looking for a collaborative Manager, IT Systems Support to play a key role in ensuring the reliability, performance, and growth of our global retail technology systems. You'll collaborate closely with vendors, internal teams, and store operations to deliver stable, efficient IT solutions that power our customer experience around the world.What You Will Be Doing: Provide technical solutions and troubleshooting across Windows environments, networking, and hardware for the System & IT team. Communicate directly with hardware and software vendors to identify and implement effective fixes and system improvements. Ensure seamless system performance across all global retail stores, including occasional on-call support to resolve urgent technical issues and document permanent solutions. Plan and execute system tests and updates, including Windows patches, firmware or BIOS upgrades, and other configuration changes. Roll out and oversee system updates for Hong Kong and international retail locations. Lead and manage the Global IT Tier 1 and Tier 2 support teams, ensuring timely and effective issue resolution. Develop and maintain IT support processes and policies to deliver consistent, high-quality service. Monitor IT system performance and proactively identify areas for improvement. Collaborate across departments to align IT support with organizational goals and operational needs. Oversee the IT ticketing system, ensuring adherence to SLAs and efficient issue tracking. Train IT staff and end-users to maximize technology effectiveness and adoption. Conduct regular performance evaluations and guide professional development for IT support staff. Manage departmental budgets, forecasts, and cost controls. Lead and support hardware and software deployment projects, including new store installations (with potential global travel). Stay current with technology trends to recommend system upgrades and efficiency improvements. Build and maintain strong relationships with vendors and negotiate contracts for hardware, software, and support services. Create and maintain clear documentation for IT systems, support processes, and user guides to promote knowledge sharing. What We're Looking For: 5+ years of experience in IT systems support or management, including oversight of teams with 5 or more direct reports. Proven ability to work cross-functionally with global teams, partners, and departments across multiple time zones. Broad technical expertise across network infrastructure, workstations, laptops, Windows environments, Sandbox VR's proprietary platforms, and third-party applications. Strong analytical and troubleshooting skills with a detail-oriented approach to diagnosing system issues, interpreting logs and dashboards, and identifying root causes. Hands-on experience managing server rooms, servers, structured cabling, and communication networks. Demonstrated experience with system performance tuning and capacity planning. Proficiency in remote deployment, configuration, and support of operating systems across desktops, tablets, and mobile devices. Solid understanding of information security principles and best practices across systems and user devices. Familiarity with MDM (Mobile Device Management) solutions. Bachelor's degree in Information Systems or a related field, or equivalent practical experience/certifications. Technical proficiency with Windows 10 and 11 (hardware and OS), mac OS (hardware and OS), and iOS/tablet hardware. What We're Offering: 4% 401k match Significant equity grants in a rapidly growing organization Robust medical benefits Full remote work from any of our currently approved US states Generous internet & phone stipend Sandbox VR is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 4,900 people worldwide. We are currently searching for Sr IT Analyst to join our team at our Corporate Business Systems Team. This position can be located at any one of our US locations and will be determined based on the successful candidate's location. What you will do: Design, test, debug, and implement new software application systems and enhancements to existing systems. Performs maintenance on existing software applications Solves basic to highly complex technical problems and is called on to lead projects Demonstrates in-depth knowledge and understanding of key functional areas Leads multiple functional areas and responsible for delivery within the timing, budget, and scope of larger department initiatives Responsible for answering and resolving support activities to department metrics and KPI's, providing corrective action recommendation when KPI's are not met. Responsible for meeting individual yearly objectives for the IT department. Ensures users of IT systems and technology receive timely and effective support. Works within own department and across other departments to resolve support issues. Delivers to plant / program launch activities in accordance with IT Risk and System policies. Responsible for meeting deadlines in projects which align to the department strategy. Responsible for system documentation in accordance with company systems implementation policies. Leads risk management for the IT organization, elevating concerns when identified. Adopts new and emerging technologies in their respective field of expertise, leads changes and upgrades to provide better service to their customers. Demonstrates the ability to understand problems or business opportunities in their area of responsibility and can gather, document, and analyze relevant requirements. Ensure documentation is produced in accordance with company standards and policies. Follows documented audit controls and security procedures. Makes recommendations for continuous improvement and risk mitigation. Leads the identification, development, analysis, documentation, and implementation of business use cases. Prepares for, presents to, and leads business process or system walk-throughs. Ensure users of their team's systems / technology are supported effectively and timely. Drive customer satisfaction and engagement for all systems and support services. Leads the development of specifications and proposals. Liaise with business/process owners and IT management on changes to the IT environments related to their team. Interface with peers and other IT teams on multi-discipline projects ensuring any technical or operation challenges are not introduced during newer implementations or changes. Understands systems methodology and can adapt to the methodology used by the group or groups to which support is provided. Highlights required maintenance and upgrades as they arise to ensure any costs can properly be tracked and budgeted. Performs analysis and support for assigned applications, sub-systems, or specific system modules. Identifies areas where cost or resource waste could be eliminated and elevated to their direct management. Responsible for building project plans and driving deadlines for projects in their own functional area. Evaluates alternative solutions to meet business requirements, assist in development of cost - benefit analysis and making recommendations to team leaders or IT management. Proactively plan for required maintenance and upgrades to ensure any costs can be identified, budgeted, and tracked. Determines and documents the impact of a proposed change on business processes and systems in their area of responsibility and makes appropriate plans and or recommendations Responsible for understanding and following development and implementation policies and procedures Responsible for system documentation in accordance with company systems implementation policies. Responsible for governing ERP support tickets related to responsible area. Other duties as assigned What you will gain as a part of the Auria Team: An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits. Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options Parental Leave and Adoption and Surrogacy Benefits for salaried employees Tuition Reimbursement available for eligible employees to continue education Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4% Salary Continuation & Long-Term Disability (LTD) What you will bring: BS degree with focus in IT or technical subject, preferred, or on the job experience Minimum 5 years of manufacturing IT experience within the ERP environment. Plex, QAD, One Stream, Power BI, SQL preferred Travel Requirements: Ability to travel up to 50% of the time to Auria manufacturing facilities. Knowledge, Skills, and Ability: Enterprise solution delivery, team and technical agility, continuous learning culture, communication, adaptability and creative thinking problem solving. Ability to work from the shop floor to the front office with ease Advanced knowledge and experience of the system life cycle methodology, quality assurance, project management, and relevant disciplines Possesses advanced analytical, technical, and problem-solving skills and abilities When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.

Inova Epic is looking for a dedicated Manager of IT Clinical Applications to join the Team. This hybrid role will be a full-time day-shift from Monday - Friday. The Manager, IT Clinical Applications serves as leader in decision-making and administrative responsibilities necessary to comply with Inova Health System and Information Technology (IT) policies, procedures and standards. Ensures successful and cooperative completion of tasks and projects while resolving problems in a timely manner. Leads a team of Application/System Analysts responsible for the assigned Epic and system applications. Performs daily/ongoing management and oversight of implementation, installation, training and service/support of applications in conjunction with the application teams and consultants. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities. Manager of IT Clinical Applications Job Responsibilities: Interfaces and Interoperability Management: Oversee the development, implementation, and maintenance of application interfaces, ensuring seamless data flow and interoperability between systems. Collaborate with integration teams to troubleshoot and resolve interface issues promptly. Application Access and Security Management: Own and manage EMP and SER records, ensuring accurate and secure configuration. Oversee the application and maintenance of security templates, supporting role-based access and enforcing the principle of least privilege. Ownership of the Update/Upgrade Lifecycle: Manage and oversee the full lifecycle of updates and upgrades, ensuring seamless coordination with the hosted team. Comprehensive Testing Management: Lead and manage all phases of application testing, including monitoring, integrated testing, mapped record testing, regression testing, and validation processes. Ensure thorough testing protocols are followed to maintain application stability and performance during updates, upgrades, and new implementations. Implementation Oversight: Take ownership of new implementations, collaborating closely with project managers to define and establish realistic timelines and deliverables. Oversee the end-to-end implementation process to ensure successful deployment and integration of new solutions. Collaboration with the Desktop Architect Team: Partner closely with the desktop architect team to ensure thorough planning and execution during upgrades and updates. Responsible for Technical Dress Rehearsal (TDR) management and organizing Operational Dress Rehearsals (ODR) to identify and prioritize areas requiring enhanced testing focus, ensuring system stability and optimal performance. Process Improvement and Optimization: Identify pain points, areas for improvement or updates, and outdated workflows. Propose and implement solutions to enhance efficiency. Business Continuity and Disaster Recovery Planning: Collaborate with the necessary Inova teams and the Epic Hosted teams to develop and implement best-practice Business Continuity and Disaster Recovery plans, ensuring preparedness for both planned and unplanned downtime. Incident and Service Request Management: Oversee and establish timelines for service incidents and requests, ensuring their prompt resolution and timely closure. Environment Management: Manage application environments, including development, testing, and production. Ensure proper configuration, content management, data courier processes, and environment integrity. Maintain stability and readiness across all environments to support updates, upgrades, and new implementations. Minimum Qualifications: Education: Bachelor's degree; or Associate's degree and 2 years relevant professional experience in addition to the minimum experience required; or HS Diploma/GED and 4 years relevant professional experience in addition to the minimum experience required Experience: 5 years of project management experience with progressing levels of responsibility Preferred Qualifications: Active Epic Certification or the ability to obtain certification within 6 months of hire. 3-5 Years of Experience in Environment Management, including configuration, content management, data courier processes, and maintaining environment integrity. Experience in Application Access and Security Management, including EMP and SER record management, security template maintenance, and support of role-based access and least privilege principles. Project Management Experience, preferably in a healthcare or clinical applications environment, demonstrating the ability to manage timelines, deliverables, and stakeholder expectations. Experience in Cross-Functional Collaboration, working effectively with desktop architect teams, application teams, and operational stakeholders. Knowledge of Business Continuity and Disaster Recovery Planning, including collaboration with relevant teams to develop and implement best-practice strategies. Familiarity with Incident and Service Request Management, with the ability to oversee and establish timelines for service incidents and requests, ensuring prompt resolution and closure.