Director of strategy jobs in Baton Rouge, LA - 75 jobs

The Director, External Expert Strategy & Engagement is a critical role responsible for defining, standardizing, and overseeing the company's global strategy for engaging a broad spectrum of external stakeholders. This includes Key Opinion Leaders (KOLs), Digital Opinion Leaders (DOLs), Payers/Access Stakeholders, Academic/Integrated Health Systems, Patients/Caregivers, and Patient Advocacy Groups. The role is accountable for establishing the governance, process clarity, and technological infrastructure necessary to ensure coordinated, high-value, and non-transactional interactions across all functional areas, distinguishing tactics based on the asset lifecycle stage (Early vs. In-line). This position reports directly to the Executive Director of External Engagement and Field Excellence. **** **Key Responsibilities:** **Strategic Governance and Accountability** + Establish clear accountability and process ownership for all external expert engagement activities, defining roles and responsibilities across the Medical Affairs (GMA) function to address the current pain point of limited clarity on accountabilities and responsibilities. + Develop and implement a standardized global strategy for external engagement that distinctly tailors objectives based on asset lifecycle (e.g., Early Asset engagement must focus on obtaining input from KOLs and Payers on trial design and clinical/economic value). **System and Data Management** + Coordinate with stakeholder engagement liaisons (from GMA, Commercial, Clinical Development, Market Access, Patient Advocacy and Stakeholder Management, Corporate Communications, and Government Affairs) and IT to migrate multiple, overlapping stakeholder lists. + Drive process adherence for the consistent upkeep and governance of the centralized external stakeholder list, ensuring the database accurately tracks engagement across all categories of stakeholders (e.g., Patients/Caregivers, Academic Systems, Digital Opinion Leaders). + Champion the use of the centralized system to track all medical expert interactions, contact attempts, and strategic insights captured. **Coordination and Best Practices** + Facilitate connections between the designated primary stakeholder lead contact and any internal team member seeking subsequent outreach to prevent multiple concurrent communications and requests. + Encourage and mandate best practices for GMA preparation before any stakeholder outreach, ensuring all engagement is high-quality and strategically aligned. + Partner with the Training team to develop standardized training and resources for internal teams on proper engagement protocols, compliance guidelines, and use of the centralized Veeva system, highlighting the specific goals for engaging each stakeholder group. + Collaborate with Global Training Lead to coordinate any needed training on external engagement processes and/or capabilities. + Consider technology and AI to support workflow improvement. **Qualifications:** **Education and Experience:** + Advanced scientific or clinical degree is required (PharmD, MD, PhD, or equivalent). + Minimum of 8 - 10 years of progressive experience in the pharmaceutical or biotechnology industry, with at least 5 years in Global Medical Affairs, Strategic Operations, or an equivalent function focused on External Expert/KOL Engagement. + Proven experience in designing, implementing, and managing global engagement processes across multiple therapeutic areas and across different asset lifecycle stages. + Demonstrated success in leading a complex cross-functional project (e.g., system migration, process standardization) involving IT and multiple business units. **Skills and Competencies:** + Exceptional ability to drive process governance and change management across a global matrix organization. + Superior Stakeholder Management and influencing skills, capable of gaining consensus and driving compliance among diverse functional leaders (Commercial, Clinical, Global Medical Affairs). + Strong technological acumen with proven experience working with Veeva or similar management platforms for centralized data management. + Excellent communication and presentation skills, with the ability to articulate the strategic value of coordinated external engagement to senior executive leadership. + Motivated and solution-oriented, with a clear focus on simplifying complex processes for end-users. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $183,335.00 - Maximum $274,160.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

The application window is expected to close on 12/12/25 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Remote United States **Your Impact** We are seeking a dynamic and strategic Leader of Product Market Success in the Public Sector to drive the growth and success of Cisco's security product offerings for federal, state and local, higher education and K-12 segments. This key leadership role will be responsible for developing and executing product-focused growth motions to meet business objectives for security in the public sector. The ideal candidate will have a blend of product knowledge, strategic thinking, and strong leadership skills. **Key Responsibilities:** **Driving Product Growth and Sales Alignment:** -Design and implement product growth strategies that support public sector goals to drive new pipeline and influence bookings for the security business. -Create compelling program designs and related content journeys and program designs to engage target customers in public sector segments. -Work closely with regional sales teams to ensure alignment on GTM strategies, sales targets, and execution. -Monitor performance (e.g., pipeline, conversion rates, bookings) to ensure goals are met and exceeded. -Provide ongoing support and direction to sales teams, ensuring effective execution of go-to-market (GTM) strategies for product adoption and growth. **Team Leadership and Development:** -Lead public sector product success team, providing strategic guidance and fostering a culture of collaboration, innovation, and accountability. -Develop and execute region-specific plans to increase product adoption, market penetration, and revenue growth. -Set clear goals, objectives, and KPIs for the regional leads to ensure consistent execution of plans. -Mentor and coach the team to drive high performance, personal growth, and skill development. -Ensure strong cross-functional collaboration with sales, product, partner, marketing execution, and customer success teams. **Marketing Program Coordination and Customization:** -Develop compelling content tailored to the unique needs of public sector customers to drive high engagement and consistent messaging to market. -Partner with external agencies and internal stakeholders to design and execute regional marketing programs. --Oversee the execution of localized marketing efforts to ensure timely delivery and consistent messaging across all channels. Analyze the effectiveness of marketing programs and provide recommendations for continuous improvement. **Cross-Functional Collaboration:** -Build strong relationships with cross-functional teams, including product, sales, customer success, partner, and operations, to ensure seamless execution of regional initiatives. -Serve as the voice of the segment to ensure alignment with broader company strategy and objectives. -Provide regular reporting on performance, insights, and forecasts to leadership. **Minimum Qualifications** -Bachelor's degree in Business, Marketing, or related field. MBA preferred. -4+ years of experience in product or solutions marketing in public sector or related fields, with at least 1-2 years in a public sector leadership role. -Proven success in driving product growth, pipeline generation, and bookings in a regional or global market. -Strong understanding of sales processes, product marketing strategies, and go-to-market frameworks. -Exceptional leadership skills with experience managing and mentoring high-performing teams. -Excellent communication, presentation, and interpersonal skills. -Demonstrated ability to collaborate effectively with cross-functional teams (e.g., sales, product, marketing). -Strong analytical and problem-solving skills, with the ability to interpret data to drive actionable insights. -Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions. **Preferred Skills & Experience:** -Experience in working with agencies and external vendors to execute regional marketing programs. -Knowledge of digital marketing strategies and tools. -Experience in cybersecurity sector and familiarity with regional market dynamics **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $168,800.00 to $241,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $168,800.00 - $277,400.00 Non-Metro New York state & Washington state: $148,800.00 - $248,200.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

**Our Mission** As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers. (*Comscore, Total Visits, March 2025) **Day to Day** As the world's number one job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. This Client Insights & Analytics Sr. Strategist I position is part of the broader Global Client Insights Public Sector team. Our team focuses on driving innovation in the products, tools, and insights that help our Sales teams succeed. We collaborate across Indeed - including Sales, Product, Client Success, Finance, and Marketing - to identify strategies that improve client performance, enhance value, and support scalable growth. Our Global Client Insights Public Sector team focuses on driving innovation in products, tools and processes that help support the growth of our global public sector business. As a Senior Strategist I, you will serve as both an insight creator and a strategic partner. You'll turn raw data into compelling narratives, support a defined portfolio of enterprise accounts, and help drive scalable insight innovation across the org. This is a highly visible, cross-functional role where you will work closely with Sales managers and directly influence client strategy and revenue outcomes **Responsibilities** + Examine, interpret and analyze raw data from various sources (product, sales performance, campaign data, etc.) + Develop persuasive, data-driven narratives that highlight business impact and drive client value + Support a defined set of accounts by delivering custom insights that align to client goals + Translate client needs, pain points, challenges, and feedback into insightful strategies and actionable bespoke solutions that drive ROI and long-term value + Influence clients and internal partners by presenting actionable insights with data-driven storytelling + Contribute to innovation in insight methodology and narrative development across verticals and regions + Participate and manage strategic internal projects that require collaboration across teams, such as Sales, Marketing, Product, and Finance **Skills/Competencies** + Excellent communication skills both written and verbal to deliver messages effectively to both external clients and internal executive partners + Proven data-driven problem-solving skills with the ability to interpret large data sets and extract key insights + Technical skills in SQL, Tableau (or similar BI tools), Excel, and PowerPoint. Solid data modeling experience + Experience in building client-facing insights and persuasive narratives that influence decision-making and drive results + Experience supporting a book of business or working collaboratively with Sales/Client Success partners + Ability to autonomously manage projects, deadlines, and partner relationships in a fast-paced, ambiguous environment + Ability to travel (10-20% of the time) **Salary Range Transparency** Austin, Metro Area. 71,000 - 105,000 USD per year NYC Metro Area 80,000 - 120,000 USD per year Seattle, Metro Area. 80,000 - 120,000 USD per year San Francisco, Metro Area 88,000 - 132,000 USD per year Scottsdale, Metro Area 63,000 - 95,000 USD per year US, Remote 71,000 - 105,000 USD per year **Salary Range Disclaimer** + Excellent communication skills both written and verbal to deliver messages effectively to both external clients and internal executive partners + Proven data-driven problem-solving skills with the ability to interpret large data sets and extract key insights + Technical skills in SQL, Tableau (or similar BI tools), Excel, and PowerPoint. Solid data modeling experience + Experience in building client-facing insights and persuasive narratives that influence decision-making and drive results + Experience supporting a book of business or working collaboratively with Sales/Client Success partners + Ability to autonomously manage projects, deadlines, and partner relationships in a fast-paced, ambiguous environment + Ability to travel (10-20% of the time) **Benefits - Health, Work/Life Harmony, & Wellbeing** We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year, and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at **************************************** **Equal Opportunities and Accommodations Statement** Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit ********************************************** If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview. For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (******************************** **Inclusion & Belonging** Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity. We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment. Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome. **Indeed's Employee Recruiting Privacy Policy** Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at **************************** , we also want to make you aware of our recruitment specific privacy policy found at ****************************/indeed-jobs . **Agency Disclaimer** Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening. **Reference ID:** 46342 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The deadline to apply to this position is 1/31/26. Job postings may be extended at the hiring team's discretion based on applicant volume Reference ID: 46342

We are seeking an experienced and highly motivated program manager to join our Strategic Initiatives team in MSL. Strategic Initiative Managers build and scale programs to strengthen the impact of our product and research teams. This includes defining project goals, creating project plans, managing project timelines, and ensuring that projects are delivered on time and within budget. We drive efficiency, cultivate relationships, increase knowledge sharing, and build capacity within our organization.The ideal candidate is entrepreneurial, experienced in navigating ambiguous situations, partnering with leadership, able to facilitate our teams' best work by managing short- and long-term projects and initiatives, anticipating project issues and resolving them, connecting resources to research/product needs, and removing barriers to doing great work. This role requires project and program management experience and broad knowledge of artificial intelligence, research, and product development. Communication skills, stakeholder management, the ability to manage complex logistics, and an organized approach are mandatory. **Required Skills:** Manager, MSL Strategic Initiatives Responsibilities: 1. Ensure that all MSL work on models consistently fulfills applicable regulatory requirements 2. Managing the inbound flow of data and privacy escalation requests 3. Legal engagement case management 4. Regulatory response tracking and management 5. Reporting & Metrics: Establish metrics and reporting mechanisms to track audit progress and outcomes **Minimum Qualifications:** Minimum Qualifications: 6. 3+ years driving end to end programs with ML/AI engineering teams 7. 8+ years working in FAANG (or similar sized tech) companies 8. 8+ years work demonstrated experience in program management in the area of privacy/risk/data 9. Quantitative, analytical, and conceptual problem-solving skills combined with business acumen 10. Proven track-record of organizing, developing, and executing strategy projects that deliver results 11. Experience driving end to end programs with ML/AI engineering and research teams **Public Compensation:** $189,000/year to $258,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

**_What Commercial Technologies contributes to Cardinal Health_** Commercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience. Commercial Technologies Software Engineering develops design options, process improvements and back-end solutions for commercial technologies to maximize performance and suitability for business needs. This job family manages engineering projects and plans for commercial technologies and interfaces with product managers to develop objectives. This job family assesses product systems, identifies opportunities for process and system improvements, and develops solutions through application of engineering principles. **_Job Summary_** Seeking a dynamic and forward-thinking Director, Product Management to lead the development and commercialization of innovative products and solution offerings for our oncology MSO. This leader will spearhead initiatives in data commercialization, advanced analytics, artificial intelligence, and automation, leveraging these capabilities to create market-leading solutions that differentiate our organization. The role is central to shaping scalable business technology solutions that support independent oncology practices in delivering high-quality, value-based care. The ideal candidate will have a strong background in product strategy, commercialization, and healthcare technology, with deep expertise in oncology care and a proven track record in data-driven product innovation. **_Responsibilities_** + **Product Lifecycle Ownership:** Manage products from ideation to launch, focusing on delivering commercial-ready solutions that leverage data and automation + **Data Commercialization:** Develop and execute strategies to monetize clinical, operational, and financial data assets, including data productization, partnerships, and compliance with privacy regulations + **AI & Automation Leadership:** Identify, evaluate, and integrate AI/ML and automation technologies to enhance product capabilities, operational efficiency, and clinical outcomes + **Product Differentiation:** Drive unique value propositions by leveraging emerging technologies and data-driven insights to address unmet needs in oncology care + **Cross-Functional Collaboration:** Partner with clinical, commercial, engineering, data science, and design teams, as well as external innovation partners, to deliver solutions that meet user needs and business objectives + **Customer-Centric Development:** Engage with oncology providers, administrators, and patients to gather insights and validate product concepts + **Go-to-Market Enablement:** Support launch planning, messaging, and sales enablement activities to ensure successful product adoption and market penetration + **Performance Measurement:** Define and track KPIs for data commercialization revenue, AI-driven product adoption, automation-enabled operational improvements, customer satisfaction, and commercial impact **_Qualifications_** + Bachelor's degree or equivalent experience in a related field preferred + 12+ years of experience in product management, with a focus on commercial product development in healthcare or life sciences, preferred + Demonstrated experience in data commercialization, AI/ML, and automation in healthcare, with a track record of launching data-driven products + Proven success in launching and scaling B2B healthcare products, preferably in oncology or specialty care + Strong understanding of healthcare delivery models, reimbursement, and value-based care in oncology + Technical acumen in cloud platforms, data privacy, and regulatory compliance frameworks (e.g., HIPAA, GDPR) + Experience working with cross-functional teams including clinical, technical, commercial, and data science stakeholders + Familiarity with Agile methodologies and tools (e.g., Jira, Confluence) + Excellent communication, strategic thinking, and problem-solving skills + Ability to collaborate with all levels of an organization, up to c-suite + Ability to thrive in a fast-paced, mission-driven environment + Ability to travel up to ~10% **_What is expected of you and others at this level_** + Provides leadership to managers and experienced professional staff; may also manage front line supervisors + Manages an organizational budget + Develops and implements policies and procedures to achieve organizational goals + Assists in the development of functional strategy + Decisions have an extended impact on work processes, outcomes, and customers + Interacts with internal and/or external leaders, including senior management + Persuades others into agreement in sensitive situations while maintaining positive relationships **Anticipated salary range:** $135,400-$228,910 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/12/25 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Product **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $101,300.00 - $167,000.00 **Target Openings** 1 **What Is the Opportunity?** Within the Product team at Travelers, you will have the opportunity to regularly engage in unique and intellectually stimulating business problems. As a Manager, Product Management, you will manage the growth and profitability for a state(s), product, or line of business. You will analyze complex business problems and propose fact-based solutions with consideration of internal and external trends to achieve business objectives. By collaborating and influencing key stakeholders across the organization you will also ensure strategic direction and alignment for successful execution. You will coach and lead cross functional team(s) on growth strategies, products, and objectives. **What Will You Do?** + Lead and guide the data analysis of business results including product refreshes, performance expectations and identifying root cause. + Develop and influence recommendations to drive desired growth & profitability impacts that demonstrate a holistic view of short- and long-term strategy with consideration for local regulatory nuances and broader marketplace dynamics. + Present, inform and influence recommendations to key leadership stakeholders including proposed product/pricing changes or new product builds. + Act as a senior resource in key strategic initiatives to support the goals and objectives of the broader organization. + Manage, coach, and/or guide analysts. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree in Business Management/Administration, Mathematics, Finance, Actuarial Science, Economics, or other analytics related field. + Five years' experience working in a mathematical, analytical, or data related role preferably in the financial services industry. + Experience developing techniques and procedures used to forecast insurance financials. + Has deep understanding of Travelers' business strategy and plan objectives to align with enterprise goals. + Excellent communication skills with the ability to interact and influence management. + Excellent analytical skills with the ability to evaluate and understand current data and systems, find deficiencies/opportunities, recommend changes, and translate into business impacts. + Demonstrated knowledge of pricing and actuarial techniques and understanding of actuarial concepts such as loss development and trending. + Understand the workflow and terminology of insurance products and processes and their impact on profit and loss. **What is a Must Have?** + Bachelor's Degree or equivalent combination of education and experience. + Three years of experience in data analytics or similar work experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Director, Provider Partnerships Monogram Health is a leading multispecialty provider of in-home, evidence-based care and benefit management services for the most complex of patients who have multiple chronic conditions. The Director, Provider Partnerships is responsible for engaging with community providers across nephrology, primary care, and other specialists and provider entities to create collaborative relationships to promote improved outcomes for our patients. Roles and Responsibilities Build, maintain, and enhance relationships with healthcare providers, including physicians, hospitals, clinics, and other healthcare organizations in both established and new markets ensuring compliance with contractual obligations and performance metric goals. Monitor and analyze provider performance data to identify opportunities for improvement and to evaluate the effectiveness of provider engagement strategies. Partner with internal clinical and operations teams to create and execute local strategies and ensure successful communication and workflow integration with partnering community practices. Understand and effectively communicate the Monogram care model and value proposition to a variety of constituents including front-line staff, administrators, clinicians, and executives. Develop and maintain a comprehensive understanding of the healthcare market and competitive landscape with emphasis on the local region to inform provider engagement strategies. Develop and deliver provider education programs and joint operating committees to enhance program awareness, improve clinical workflows, and enhance provider collaboration. Collaborate with client partnerships team to communicate successes and opportunities to key client stakeholders. Position Requirements Remote Role, LA or MS based Bachelor's degree from a four-year college Minimum of five (5) years' experience with a value-based provider group, health plan, or dialysis organization Detail oriented, demonstrated ability to prioritize, and time management skills Ability to perform data analysis and communicate performance results to a variety of stakeholders Demonstrated proficiency and expertise partnering with internal departments to drive collaboration and results Ability to travel for provider meetings (25%+) Confident, self-starter (willing to ‘jump in' to the role and its duties) Comfortable with a fast-paced, high growth environment Independent (willing to roll sleeves up to figure things out, and dig to find what is needed) Proficiency in Microsoft Office Suite, e.g., Microsoft Excel, PowerPoint, and Word Electronic Health Record and Salesforce experience preferred Benefits Opportunity to work in a dynamic, fast-paced and innovative value-based provider organization that is transforming the delivery of poly-chronic care Comprehensive medical, dental, vision and life insurance Flexible paid leave and vacation policy 401(k) plan with matching contributions About Monogram Health Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders. Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient's healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home. Monogram Health's personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.

Oversees the daily operations of multiple Our Lady of the Lake Physician Group practices and locations, focusing on physician relationships, staff relations, customer service, and financial management. Assures that medical equipment and other physical properties are maintained in good operational condition. Effectively plans and directs multiple site operations by coordinating administrative policy, physician preferences, and patient needs. Provides leadership, direction, and guidance to Practice Managers and office staff members, and provides guidance to physicians regarding business development. Also oversees special projects, acquisitions, and start-up new practices. Experience - 7 years' healthcare experience including 2 years' management experience, OR Master's degree plus 2 years' healthcare management experience. Education - Bachelor's degree. Special Skills - Clinic Operations, Business Administration, Healthcare Administration, or related field Leadership Writes business plans, participates in strategic initiative, and directs operations of multiple clinics. Advises physicians on business development. Resolves divisional problems related to staff, equipment, and system issues in an effort to improve divisional efficiency and ensure the cost-conscious utilization of all resources. Fosters effective communication between reporting department heads, hospital service line leaders, physicians, and monitors the performance of all reporting departments. Works with service line leaders and other hospital leaders to prepare for new physicians and/or processes which will impact hospital and/or clinic operations. Human Resources functions: - Selects, trains, orients, and assigns departmental staff members in a manner that ensures efficient departmental operations and complies with relevant regulations governing the employment process. Implements and monitors departmental work schedules and duty assignments and oversees departmental staffing levels. - Coordinates various HR related activities with FMOL Human Resources department. - Manages and maintains OLOL Physician Group float pool. - Prepares performance appraisals, evaluates the performance, and provides feedback to employees. Program Management and Daily Operations Monitors the pre-certification, billing and patient collection functions and ensures practice adherence to provider contracts and collection policies and procedures. Coordinates with the Physician Billing Office in the preparation of policies and procedures, especially those associated with scheduling, charge entry and patient collections. Monitors practice staff adherence to policies and procedures. May operate multiple billing systems. Participates in the development of annual department operating and capital budgets and monitors the economical use and procurement of personnel, equipment, and supplies. Maintains inventory control of all general office and medical supplies. Practices effective cost containment when ordering operational supplies. Participates in and coordinates with organizational processes to collect and ensure information about hazards and safety practices that are used to identify management issues. Adheres to and monitors staff compliance of established policies and procedures. Provides marketing support to managers and executives of Lake Physician Group. Coordinates activities with the FMOL Marketing department. Coordinates all aspects of new practice start-ups and/or divestitures to include credentialing and enrollment, workflow design, requisitioning of equipment and supplies, human resources, marketing and practice management system set-up. Performance Improvement and Quality Reacts in a timely manner to resolve patient complaints and/or employee conflicts. Maintains open communication with hospital departments, referring physicians, and staff physicians. Participates in and fosters an approach to continuously improving quality that includes both intra-departmental and inter-departmental activities. Ensures compliance with insurance policies and procedures. Ensures OSHA, CLIA, and Joint Commission standards, as well as other local, state and federal mandates. Maintains and updates OSHA and CLIA. Develops measurement tools to measure production, spot trends, and serve as a basis for business decisions. Compiles and aggregates data for Performance Improvement, Health Information Management, Core Measures, and OPRA. Other Duties As Assigned Performs other duties as assigned or requested.

Oversees the daily operations of multiple Our Lady of the Lake Physician Group practices and locations, focusing on physician relationships, staff relations, customer service, and financial management. Assures that medical equipment and other physical properties are maintained in good operational condition. Effectively plans and directs multiple site operations by coordinating administrative policy, physician preferences, and patient needs. Provides leadership, direction, and guidance to Practice Managers and office staff members, and provides guidance to physicians regarding business development. Also oversees special projects, acquisitions, and start-up new practices. Experience - 7 years' healthcare experience including 2 years' management experience, OR Master's degree plus 2 years' healthcare management experience. Education - Bachelor's degree. Special Skills - Clinic Operations, Business Administration, Healthcare Administration, or related field Leadership Writes business plans, participates in strategic initiative, and directs operations of multiple clinics. Advises physicians on business development. Resolves divisional problems related to staff, equipment, and system issues in an effort to improve divisional efficiency and ensure the cost-conscious utilization of all resources. Fosters effective communication between reporting department heads, hospital service line leaders, physicians, and monitors the performance of all reporting departments. Works with service line leaders and other hospital leaders to prepare for new physicians and/or processes which will impact hospital and/or clinic operations. Human Resources functions: - Selects, trains, orients, and assigns departmental staff members in a manner that ensures efficient departmental operations and complies with relevant regulations governing the employment process. Implements and monitors departmental work schedules and duty assignments and oversees departmental staffing levels. - Coordinates various HR related activities with FMOL Human Resources department. - Manages and maintains OLOL Physician Group float pool. - Prepares performance appraisals, evaluates the performance, and provides feedback to employees. Program Management and Daily Operations Monitors the pre-certification, billing and patient collection functions and ensures practice adherence to provider contracts and collection policies and procedures. Coordinates with the Physician Billing Office in the preparation of policies and procedures, especially those associated with scheduling, charge entry and patient collections. Monitors practice staff adherence to policies and procedures. May operate multiple billing systems. Participates in the development of annual department operating and capital budgets and monitors the economical use and procurement of personnel, equipment, and supplies. Maintains inventory control of all general office and medical supplies. Practices effective cost containment when ordering operational supplies. Participates in and coordinates with organizational processes to collect and ensure information about hazards and safety practices that are used to identify management issues. Adheres to and monitors staff compliance of established policies and procedures. Provides marketing support to managers and executives of Lake Physician Group. Coordinates activities with the FMOL Marketing department. Coordinates all aspects of new practice start-ups and/or divestitures to include credentialing and enrollment, workflow design, requisitioning of equipment and supplies, human resources, marketing and practice management system set-up. Performance Improvement and Quality Reacts in a timely manner to resolve patient complaints and/or employee conflicts. Maintains open communication with hospital departments, referring physicians, and staff physicians. Participates in and fosters an approach to continuously improving quality that includes both intra-departmental and inter-departmental activities. Ensures compliance with insurance policies and procedures. Ensures OSHA, CLIA, and Joint Commission standards, as well as other local, state and federal mandates. Maintains and updates OSHA and CLIA. Develops measurement tools to measure production, spot trends, and serve as a basis for business decisions. Compiles and aggregates data for Performance Improvement, Health Information Management, Core Measures, and OPRA. Other Duties As Assigned Performs other duties as assigned or requested.

**INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** The Global Marketing Manager at ANGI Energy, a Vontier company, plays a key role in driving profitable growth for the Alternative Fuels product lines (CNG, RNG, Hydrogen). This hands-on position develops and executes strategic marketing plans that enhance brand awareness and generate quality leads. Success requires strong collaboration with commercial and aftermarket teams, deep customer insight, and expertise in digital marketing and data analysis to identify new sales opportunities. The role reports to the Global Head of Marketing - Alternative Fuels and offers full-time remote work with opportunities for domestic and international travel. **Responsibilities:** **Lead Generation:** + Devise, plan and implement an omnichannel digital and account-based marketing strategy aimed at generating quality leads that support business priorities. (see 'Digital Marketing' below) + Work with internal stakeholders to segment customer/prospect data to develop targeted value propositions. + Successfully execute new product launches. + Collaborate with Vontier's marketing Centers of Excellence and/or external agencies to brief and manage campaign and content requirements. + Support business development activities by conducting regular industry research to identify new prospects and opportunities ('whitespace'). + Partner with the Commercial team to strategize and execute on targeted campaigns to drive sales linearity and support bookings and revenue targets. **Lead Management:** + Manage the end-to-end lead management and automation process in the Sales and Marketing CRMs. + Maintain lists for outbound marketing, ensuring compliance with relevant local data privacy regulations. + Build custom reports tracking lead status through the sales funnel. + Report on the efficacy/ROI of all marketing activities in relation to defined KPIs and strategic business priorities. **Digital Marketing:** + Lead omni-channel digital and account-based marketing strategies, identifying relevant paid, owned and earned promotional opportunities to increase online visibility. + Build and implement an engaging social media strategy. + Engage with trade media, associations and directories to identify and negotiate relevant advertising opportunities. + Work with the Vontier Centers of Excellence and/or external agencies to develop compelling content to drive conversions across digital platforms. + Collaborate with the Vontier Digital Marketing team to ensure global websites are kept up-to-date and optimized for SEO. + Track digital campaign and website performance, implementing optimization tactics to drive increased traffic and conversion rates. **Sales Enablement:** + Manage the creation and maintenance of sales tools (brochures, presentations, quoting tools, videos, etc.), leveraging Vontier's Creative Studio and/or outside agencies. + Conduct regular industry and competitor research to ensure sales tools remain current and relevant (i.e. industry and regulatory landscape). + Work with Engineering/Product teams to ensure materials are kept up-to-date with the latest technical and regulatory information. + Coordinate translation of marketing materials into requisite languages. **Exhibitions & Events:** + Support ANGI Energy's yearly exhibition plan across North America and Europe. + Collaborate closely with Vontier and other Vontier companies on shared exhibition initiatives. + Assist with coordinating and promoting live and virtual speaking opportunities (e.g. panel discussions, webinars, conference talks). + Manage event leads, devising and implementing post-event nurturing campaigns. **Brand:** + Serve as a brand guardian, ensuring ANGI and Vontier brand guidelines are followed across all platforms. + Support PR and content marketing strategies aimed at driving thought leadership and building brand awareness. + Collaborate with Vontier and other fleet-facing Vontier companies to support the articulation of Vontier's narrative to the Fleet segment. **Internal Communications:** + Collaborate with internal communications lead(s) at ANGI to ensure internal visibility of marketing and commercial activities. **WHO YOU ARE (Qualifications)** **Essential** **:** + Bachelor's degree in Digital Marketing, Marketing Communications, Public Relations, Business, or related field, or equivalent professional experience. + Minimum 5 years of relevant work experience in B2B marketing. + Excellent verbal and written communication skills. + Experience running annual marketing plans and budgets. + Digitally savvy - able to ideate, develop, launch and track effective omnichannel digital marketing campaigns. + A good eye for creative and knack for developing effective campaign briefs. + CRM and marketing automation software skills (Salesforce marketing cloud preferred). + Experience partnering with sales teams to develop compelling value propositions and sales tools. + Experience working closely with product/engineering teams to translate complex data in digestible formats. + Solid project and time management skills, with a proven track record of managing multiple and competing priorities across diverse groups of stakeholders. + Willingness to travel (domestic and overseas, estimated 15-20% of role). **Preferable:** + In-depth (8+) relevant industry experience (e.g. industrial manufacturing, cleantech, automotive). + Experience working in a matrix and/or multi-market environment. Experience in North America and/or Europe advantageous. + Experience working within Sales & Marketing organizations with multiple channels of distribution. + Event management skills. + Graphic design experience (Adobe Creative Suite). **Outcomes and Deliverables:** **Deliverables:** + Annual strategic marketing plan. + Targeted account-based marketing strategies to defined key accounts. + Effective sales enablement tools and digital content. + Yearly tradeshow & events schedule. **Outcomes:** + Increase in Marketing Qualified Leads (MQLs) and conversion to Sales Qualified Leads (SQLs). + Increased brand awareness and leads from industry whitespace. + Effective budget management + Demonstrable ROI on marketing activities **Physical Demands:** + Frequent use of computer, phone, and other office equipment. + Ability to participate in virtual meetings and presentations for extended periods. + Occasional travel (domestic and international) requiring air travel, ground transportation, and navigating airports and conference venues (estimated 15-20% of time). + Ability to attend and support exhibitions, conferences, and events, which may involve standing, walking, and setting up or managing event materials. + Handling and transporting marketing materials, samples, or sales tools during events (light lifting, carrying up to 15-20lbs). + Coordinating event logistics which may require moderate physical activity such as walking, standing, and occasional lifting or arranging displays. + Ability to remain focused on detailed digital work, including data analysis and content creation, requiring fine motor skills and visual acuity. + Ability to work flexible hours occasionally to accommodate global time zones and meetings/events. **Work Environment:** + Office-based/remote work involving extended periods of sitting and computer use. + Exhibitions, Conferences, and Events.. The base compensation range for this position is $85,000 to $120,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. For this specific role, you may be eligible to participate in an annual bonus plan. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS ANGI** ANGI Energy Systems LLC ('ANGI'), a Vontier company, is a U.S. based manufacturer of quality engineered gas compression equipment and a leading supplier of compressed natural gas (CNG) and renewable natural gas (RNG) equipment and systems. ANGI has a longstanding reputation as a leader and innovator in both the compression and natural gas vehicle (NGV) refueling industries and has over 40 years of experience providing worldwide clients with high quality products and services. In 2022 ANGI launched its expanded alternative energy platform offering, to include hydrogen refueling station (HRS) solutions as it harnesses its unique position as a multi-energy systems supplier ready to support global clients in their decarbonization programs. ANGI sits within Vontier's Alternative Energy and Sustainable Fleets Platform, which is focused on providing innovative and sustainable solutions for optimizing and decarbonizing the fleet industry. Sister companies include Gasboy, Teletrac Navman, Driivz and Sparkion. For more information on ANGI's alternative energy solutions, visit angienergy.com. **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

Who We Are Studyville is a premier academic enrichment hub, where students of all ages gain the confidence, skills, and support to thrive. With a reputation for excellence, we provide high-quality tutoring and a vibrant, welcoming environment that inspires learning and growth. Position Overview The Senior Marketing Manager is both strategist and executor. You'll design and implement campaigns that drive measurable enrollment, franchise growth, and district partnerships while using Studyville's remarkable student outcomes data as a storytelling engine. This role requires a marketer who can translate raw numbers into compelling narratives that showcase our impact, differentiate us from competitors, and build trust with parents, districts, and franchise partners. It's ideal for someone who can have an "owner's mindset" and enjoys rolling up their sleeves to run ads, create content, and deliver tangible results. Work Environment This is a full-time M-F position; evening and weekend availability required as needed by the business Ability to travel up to 15% of the time Overnight travel required for conferences and events On-site: Primary work location, 8318 Jefferson Hwy, Baton Rouge LA 70809 What We Offer Competitive salary rate: $75,000 to $85,000 - DOE Health Insurance: Dental, Medical, & Vision Flexible PTO policy All business-related travel expenses covered (meals, lodging, and transportation) Professional Development Responsibilities Key ResponsibilitiesConsumer Product Marketing (Primary Focus) Social Commerce & E-Commerce Build and manage Instagram Shop and e-commerce presence for consumer product sales. Develop and execute social media content strategy across Instagram, Facebook, LinkedIn, Pinterest, and TikTok. Create and manage pre-order hubs with conversion optimization (abandoned cart recovery, retargeting, SMS marketing, referral programs). Build email drip campaigns for pre-launch nurture, launch announcements, and customer retention. Strategic Partnerships & Institutional Distribution Pitch and secure collaborations with national organizations and institutional partners. Develop retail and museum store distribution partnerships with limited-edition product strategies. Support retailer outreach to specialty stores, independent bookstores, and local boutiques. Media Relations & Influencer Marketing Pitch national parenting/education outlets and trade publications. Manage advance review copy distribution, press releases, and regional media outreach. Book media appearances on local news and morning shows; pitch video segments. Identify, recruit, and manage influencer partnerships across parenting, education, and homeschool communities. Launch Events & Activations Plan and execute pop-up activations, livestream events, and community partnerships. Coordinate library events, school visits, and festival booth presence. Creative Asset Production Oversee production of packaged video ad units (15s, 30s, 60s; 9:16 Reels/TikToks), product demos, and static imagery. Develop retail POS assets: dielines, mockups, shelf-ready images, and display fixture designs. Strategic Marketing Operations (Studyville Core) Develop and execute integrated marketing strategy tied to student enrollment, franchise sales, and ESA/district funding opportunities (ESA, TISA, Title programs). Build and manage marketing calendar aligned with enrollment cycles, franchise launches, testing seasons, and policy-driven opportunities. Create campaigns for different customer segments (parents, districts, franchise candidates). Oversee agencies and vendors, ensuring strategic alignment, AI-augmented workflows, and brand consistency. Competitive Analysis & Market Intelligence Conduct ongoing market intelligence across tutoring, franchising, education, and consumer product sectors. Benchmark Studyville's offerings, pricing, and campaigns against competitors. Deliver quarterly competitive analysis with positioning, differentiation, and opportunity capture recommendations. Use AI tools (Perplexity, ChatGPT, Claude) to synthesize policy changes, competitor content, and market signals into concise briefs for leadership. Digital Marketing & Demand Generation Own Facebook/Instagram, LinkedIn, and Google Ads with rigorous ROAS and CPA targets; implement dynamic spend optimization and creative iteration. Deploy AI-driven campaign orchestration: multivariate copy testing, headline/creative generation, predictive engagement scoring, and automated insights summaries. Manage SEO and local presence (Google Business Profile); drive consistent 5-star reviews through automated, ethical review-generation flows. Launch and optimize email/SMS nurture aligned with enrollment cycles and seasonal needs; leverage AI for segmentation, copy, and subject-line testing. Stand up conversion rate optimization (CRO) on landing pages with AI-assisted UX copy and rapid A/B test generation. Brand & Content Leadership Serve as Brand Architect-shape and protect Studyville's identity (and sub-brands) while adapting for diverse audiences. Oversee production of proposals, presentations, blogs, white papers, case studies, thought leadership, and short-form video. Use AI tools (ChatGPT, Claude, Copilot, NotebookLM) to create brand-trained prompt packs, generate first drafts, turn outcomes data into narratives, and summarize long-form content. Analytics & Reporting Be a data-fluent storyteller: translate analytics into clear narratives and decisions. Build outcome-focused dashboards (GA4, HubSpot/Salesforce, Looker/Data Studio) tying marketing spend to enrollment, district contracts, franchise growth, and product sales. Apply predictive insights to anticipate seasonal demand and competitor moves; use AI to detect anomalies and surface weekly highlights. AI Enablement & Resource Hub Create a shared library of prompts, templates, style guides, and reusable assets for teams to produce on-brand emails, one-pagers, ads, and proposals in minutes. Host short trainings and office hours to uplevel non-marketers as "citizen creators." Maintain a lightweight knowledge base with AI-ready FAQs, approved messaging, and compliance guardrails. Ensure ethical, secure AI usage: protect PII, adhere to FERPA/COPPA where applicable, and document prompts/data policies. Marketing Operations & Automation Own CRM/marketing automation (HubSpot/Salesforce): lifecycle journeys, lead scoring, enrichment, pipeline hygiene, and sales handoff SLAs. Automate routine processes with Zapier/Make and AI: content briefs, competitive roundups, weekly KPI digests, and review/reputation workflows. 90-Day PrioritiesConsumer Product Launch (Primary Focus) Launch social media accounts and Instagram Shopping; build pre-order hub and e-commerce infrastructure. Develop content calendar and begin social media campaign execution. Create partnership pitch decks and initiate outreach to institutional and retail partners. Build media list and distribute advance review copies; book broadcast media appearances. Recruit and activate influencer partnerships (minimum 15 by launch). Oversee production of video ad units and creative assets. Plan and execute launch events and activations. Studyville Core Marketing Audit all channels, ad performance, assets, and competitor activity; deliver comprehensive competitive analysis with positioning recommendations. Optimize Meta/Google accounts for lower CPA and higher conversion rates; implement AI-powered creative testing. Launch automated email/SMS sequences aligned to enrollment cycles and franchise nurture. Implement unified ROI dashboard linking spend to enrollments, district deals, and franchise pipeline; add weekly AI-generated KPI summaries. Establish brand-trained prompt library, usage guidelines, and self-serve asset hub; train core teams on AI tools. Key Performance IndicatorsConsumer Products Pre-launch follower growth, email subscriber acquisition, and pre-order targets Launch month order volume and media placement targets Social engagement rate, e-commerce conversion rate, and ROAS Partnership pipeline development and institutional account acquisition Studyville Core Enrollment growth tied to marketing campaigns CPA/CPL and conversion rate improvements; ROAS across all paid channels Franchise lead velocity and pipeline conversion District/ESA contract pipeline influenced by marketing Review velocity and rating (Google Business Profile) Content throughput and time-to-asset; landing page CVR uplift Adoption of AI playbooks across teams; measured productivity lift Qualifications QualificationsRequired Bachelors degree in Marketing or related field Must reside in Louisiana or willing to relocate by start date 5+ years of marketing experience with proven track record of tying marketing to growth metrics (ROI, ROAS, enrollment, pipeline, sales). Hands-on expertise with Facebook/Instagram Ads, Google Ads, and Google Analytics 4. Experience managing Instagram Shopping, Facebook Commerce, or e-commerce platforms. Proven success managing social media presence across Instagram, Facebook, LinkedIn, TikTok, and Pinterest. Experience building and optimizing email drip campaigns and marketing automation (HubSpot, Klaviyo, Mailchimp, or similar). Demonstrated ability to establish and track ROI on marketing spend; report on ROAS, CPA, and pipeline impact. SEO and AIO experience: on-page, off-page, and technical SEO and AIO strategies. Strong project management skills; ability to manage multiple projects simultaneously in a fast-paced environment. Strong CRM fluency (Salesforce and/or HubSpot). Strong content creation and brand management skills. Excellent written and verbal communication skills. Required AI Skills Advanced prompt design and workflow building with ChatGPT, Claude, Perplexity, Copilot, and/or NotebookLM to generate ads, emails, proposals, briefs, and insights. Ability to create brand-trained prompt libraries, writing guides, and reusable templates that enable non-marketers to produce on-brand assets quickly. Experience orchestrating AI-driven ad testing, dynamic creative, subject-line/copy variation, and automated insights summarization. Comfort stitching tools with Zapier/Make; strong data hygiene and governance mindset. Clear understanding of privacy and compliance in education contexts (FERPA/COPPA). Preferred Experience in education, children's products, publishing, or franchising sectors. Experience with product launches and go-to-market strategy. Existing relationships with parenting/education media outlets. Influencer marketing and partnership development experience. Adobe Creative Suite or Canva proficiency (InDesign preferred). PR or media relations experience. Event planning and execution experience. GA4/BigQuery basics, Looker/Data Studio, or light SQL/Sheets modeling for cohort/LTV analysis. Familiarity with generative design tools. Competencies Strategic thinker and hands-on operator; owner mentality and bias for action. Exceptional writing and storytelling; clear presenter to executives and partners. Vendor and stakeholder management. Organized, deadline-driven, and comfortable prioritizing amidst seasonality. Studyville LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic." Pay Range USD $75,000.00 - USD $85,000.00 /Yr.

Oversees the daily operations of multiple Our Lady of the Lake Physician Group practices and locations, focusing on physician relationships, staff relations, customer service, and financial management. Assures that medical equipment and other physical properties are maintained in good operational condition. Effectively plans and directs multiple site operations by coordinating administrative policy, physician preferences, and patient needs. Provides leadership, direction, and guidance to Practice Managers and office staff members, and provides guidance to physicians regarding business development. Also oversees special projects, acquisitions, and start-up new practices. * Leadership * Writes business plans, participates in strategic initiative, and directs operations of multiple clinics. Advises physicians on business development. * Resolves divisional problems related to staff, equipment, and system issues in an effort to improve divisional efficiency and ensure the cost-conscious utilization of all resources. Fosters effective communication between reporting department heads, hospital service line leaders, physicians, and monitors the performance of all reporting departments. Works with service line leaders and other hospital leaders to prepare for new physicians and/or processes which will impact hospital and/or clinic operations. * Human Resources functions: - Selects, trains, orients, and assigns departmental staff members in a manner that ensures efficient departmental operations and complies with relevant regulations governing the employment process. Implements and monitors departmental work schedules and duty assignments and oversees departmental staffing levels. - Coordinates various HR related activities with FMOL Human Resources department. - Manages and maintains OLOL Physician Group float pool. - Prepares performance appraisals, evaluates the performance, and provides feedback to employees. * Program Management and Daily Operations * Monitors the pre-certification, billing and patient collection functions and ensures practice adherence to provider contracts and collection policies and procedures. Coordinates with the Physician Billing Office in the preparation of policies and procedures, especially those associated with scheduling, charge entry and patient collections. Monitors practice staff adherence to policies and procedures. May operate multiple billing systems. * Participates in the development of annual department operating and capital budgets and monitors the economical use and procurement of personnel, equipment, and supplies. Maintains inventory control of all general office and medical supplies. Practices effective cost containment when ordering operational supplies. * Participates in and coordinates with organizational processes to collect and ensure information about hazards and safety practices that are used to identify management issues. Adheres to and monitors staff compliance of established policies and procedures. * Provides marketing support to managers and executives of Lake Physician Group. Coordinates activities with the FMOL Marketing department. * Coordinates all aspects of new practice start-ups and/or divestitures to include credentialing and enrollment, workflow design, requisitioning of equipment and supplies, human resources, marketing and practice management system set-up. * Performance Improvement and Quality * Reacts in a timely manner to resolve patient complaints and/or employee conflicts. Maintains open communication with hospital departments, referring physicians, and staff physicians. Participates in and fosters an approach to continuously improving quality that includes both intra-departmental and inter-departmental activities. * Ensures compliance with insurance policies and procedures. Ensures OSHA, CLIA, and Joint Commission standards, as well as other local, state and federal mandates. Maintains and updates OSHA and CLIA. * Develops measurement tools to measure production, spot trends, and serve as a basis for business decisions. Compiles and aggregates data for Performance Improvement, Health Information Management, Core Measures, and OPRA. * Other Duties As Assigned * Performs other duties as assigned or requested. Experience - 7 years' healthcare experience including 2 years' management experience, OR Master's degree plus 2 years' healthcare management experience. Education - Bachelor's degree. Special Skills - Clinic Operations, Business Administration, Healthcare Administration, or related field

Oversees the daily operations of multiple Our Lady of the Lake Physician Group practices and locations, focusing on physician relationships, staff relations, customer service, and financial management. Assures that medical equipment and other physical properties are maintained in good operational condition. Effectively plans and directs multiple site operations by coordinating administrative policy, physician preferences, and patient needs. Provides leadership, direction, and guidance to Practice Managers and office staff members, and provides guidance to physicians regarding business development. Also oversees special projects, acquisitions, and start-up new practices. Responsibilities * Leadership * Writes business plans, participates in strategic initiative, and directs operations of multiple clinics. Advises physicians on business development. * Resolves divisional problems related to staff, equipment, and system issues in an effort to improve divisional efficiency and ensure the cost-conscious utilization of all resources. Fosters effective communication between reporting department heads, hospital service line leaders, physicians, and monitors the performance of all reporting departments. Works with service line leaders and other hospital leaders to prepare for new physicians and/or processes which will impact hospital and/or clinic operations. * Human Resources functions: - Selects, trains, orients, and assigns departmental staff members in a manner that ensures efficient departmental operations and complies with relevant regulations governing the employment process. Implements and monitors departmental work schedules and duty assignments and oversees departmental staffing levels. - Coordinates various HR related activities with FMOL Human Resources department. - Manages and maintains OLOL Physician Group float pool. - Prepares performance appraisals, evaluates the performance, and provides feedback to employees. * Program Management and Daily Operations * Monitors the pre-certification, billing and patient collection functions and ensures practice adherence to provider contracts and collection policies and procedures. Coordinates with the Physician Billing Office in the preparation of policies and procedures, especially those associated with scheduling, charge entry and patient collections. Monitors practice staff adherence to policies and procedures. May operate multiple billing systems. * Participates in the development of annual department operating and capital budgets and monitors the economical use and procurement of personnel, equipment, and supplies. Maintains inventory control of all general office and medical supplies. Practices effective cost containment when ordering operational supplies. * Participates in and coordinates with organizational processes to collect and ensure information about hazards and safety practices that are used to identify management issues. Adheres to and monitors staff compliance of established policies and procedures. * Provides marketing support to managers and executives of Lake Physician Group. Coordinates activities with the FMOL Marketing department. * Coordinates all aspects of new practice start-ups and/or divestitures to include credentialing and enrollment, workflow design, requisitioning of equipment and supplies, human resources, marketing and practice management system set-up. * Performance Improvement and Quality * Reacts in a timely manner to resolve patient complaints and/or employee conflicts. Maintains open communication with hospital departments, referring physicians, and staff physicians. Participates in and fosters an approach to continuously improving quality that includes both intra-departmental and inter-departmental activities. * Ensures compliance with insurance policies and procedures. Ensures OSHA, CLIA, and Joint Commission standards, as well as other local, state and federal mandates. Maintains and updates OSHA and CLIA. * Develops measurement tools to measure production, spot trends, and serve as a basis for business decisions. Compiles and aggregates data for Performance Improvement, Health Information Management, Core Measures, and OPRA. * Other Duties As Assigned * Performs other duties as assigned or requested. Qualifications Experience - 7 years' healthcare experience including 2 years' management experience, OR Master's degree plus 2 years' healthcare management experience. Education - Bachelor's degree. Special Skills - Clinic Operations, Business Administration, Healthcare Administration, or related field

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. We are seeking a seasoned and insightful people leader to establish and spearhead our Product Marketing Operations and Competitive Intelligence function, reporting directly to the VP, Product Marketing. In this pivotal role, you will lead a dedicated team, driving both major and minor product launches, cultivating robust competitive intelligence, and consistently reporting on progress across all initiatives. Specifically, evolve, establish and execute product marketing programs and operations related to GTM readiness, to include: + **Product Launch process** - Establish, document and maintain product market launch framework, operating model and launch calendar that aligns with development and the field. + **Product Launch management** - organize and execute critical product launches, driving the planning and execution of launch activities, events/webinars and ensuring alignment and readiness across all marketing work streams, while coordinating overall readiness with development and field teams. + **Competitive Intelligence** - manage a team that builds and runs a competitive intel program that serves as the internal authority on competitive dynamics, equipping sales teams with sharp differentiation, timely insights and effective strategies to win. + **Repeatable sales plays** - partner with PMMs, Field, and Enablement stakeholders to define, build and deliver repeatable sales motions to drive annual operating targets (pipeline, billings, net-new logos). + **PMM Planning and Coordination** - organize and drive quarterly and yearly planning and operating plans for product marketing, including reporting results to key stakeholders; organize and drive PMM all-hands and leadership meetings and related presentations. + **Standards, Best Practices and Consistency** - drives the establishment of consistent templates, frameworks, and constructs for use across the team. + **Portfolio-level content and enablement** - drive the planning, delivery and quality of content for any cross-product activity, such as launch content, major event session tracks, and product marketing related enablement programs for sales revenue achievement. **Basic Qualifications:** + 10+ years of experience in B2B marketing, market research, or a related field. + 5+ years' experience leading a marketing function, or similar, used to managing multiple projects at one time within established timelines. + Proficient in planning and project management skills. + Ability to handle individual contributor and detail-oriented responsibilities in addition to people management responsibilities such as guiding, performance managing and mentoring a team. + Strong analytical skills and experience in quantitative and qualitative research methods, translating complex data into actionable insights. + Delivers results efficiently with a high sense of urgency when applicable. + Excellent communication and presentation skills, both written and verbal. + Ability to build strong partnerships at all levels of leadership and manage by influence. + Seamlessly negotiates and manages conflict. **Preferred Qualifications:** + Experience in high growth companies + Software/SaaS/B2B technology industry experience is preferred. + Experience in product marketing, specifically experience in managing launches at scale The base salary range for this position is 180,000 - 304,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

The application window is expected to close on 12/12/25 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Remote United States Your Impact We are seeking a dynamic and strategic Leader of Product Market Success in the Public Sector to drive the growth and success of Cisco's security product offerings for federal, state and local, higher education and K-12 segments. This key leadership role will be responsible for developing and executing product-focused growth motions to meet business objectives for security in the public sector. The ideal candidate will have a blend of product knowledge, strategic thinking, and strong leadership skills. Key Responsibilities: Driving Product Growth and Sales Alignment: * Design and implement product growth strategies that support public sector goals to drive new pipeline and influence bookings for the security business. * Create compelling program designs and related content journeys and program designs to engage target customers in public sector segments. * Work closely with regional sales teams to ensure alignment on GTM strategies, sales targets, and execution. * Monitor performance (e.g., pipeline, conversion rates, bookings) to ensure goals are met and exceeded. * Provide ongoing support and direction to sales teams, ensuring effective execution of go-to-market (GTM) strategies for product adoption and growth. Team Leadership and Development: * Lead public sector product success team, providing strategic guidance and fostering a culture of collaboration, innovation, and accountability. * Develop and execute region-specific plans to increase product adoption, market penetration, and revenue growth. * Set clear goals, objectives, and KPIs for the regional leads to ensure consistent execution of plans. * Mentor and coach the team to drive high performance, personal growth, and skill development. * Ensure strong cross-functional collaboration with sales, product, partner, marketing execution, and customer success teams. Marketing Program Coordination and Customization: * Develop compelling content tailored to the unique needs of public sector customers to drive high engagement and consistent messaging to market. * Partner with external agencies and internal stakeholders to design and execute regional marketing programs. * -Oversee the execution of localized marketing efforts to ensure timely delivery and consistent messaging across all channels. Analyze the effectiveness of marketing programs and provide recommendations for continuous improvement. Cross-Functional Collaboration: * Build strong relationships with cross-functional teams, including product, sales, customer success, partner, and operations, to ensure seamless execution of regional initiatives. * Serve as the voice of the segment to ensure alignment with broader company strategy and objectives. * Provide regular reporting on performance, insights, and forecasts to leadership. Minimum Qualifications * Bachelor's degree in Business, Marketing, or related field. MBA preferred. * 4+ years of experience in product or solutions marketing in public sector or related fields, with at least 1-2 years in a public sector leadership role. * Proven success in driving product growth, pipeline generation, and bookings in a regional or global market. * Strong understanding of sales processes, product marketing strategies, and go-to-market frameworks. * Exceptional leadership skills with experience managing and mentoring high-performing teams. * Excellent communication, presentation, and interpersonal skills. * Demonstrated ability to collaborate effectively with cross-functional teams (e.g., sales, product, marketing). * Strong analytical and problem-solving skills, with the ability to interpret data to drive actionable insights. * Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions. Preferred Skills & Experience: * Experience in working with agencies and external vendors to execute regional marketing programs. * Knowledge of digital marketing strategies and tools. * Experience in cybersecurity sector and familiarity with regional market dynamics Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $168,800.00 to $241,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $168,800.00 - $277,400.00 Non-Metro New York state & Washington state: $148,800.00 - $248,200.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

The Senior Manager, External Engagement Strategic Planning will play a critical role in shaping and executing strategic initiatives that enhance the impact of Medical Affairs external stakeholder engagement activities (including those of the managed market liaison (MML) team). This role will lead cross-functional planning efforts, develop frameworks for scientific exchange and stakeholder engagement, while ensuring alignment with global and US medical strategies and business objectives. **** **Key Responsibilities Include:** **Strategic Planning & Execution** + Lead the development and implementation of strategic plans for external engagement across therapeutic areas + Collaborate with global and US Medical Affairs teams to ensure alignment with scientific and commercial priorities + Offer strategic planning support, analytics tools, and guidance on process excellence techniques for External Engagement & Field Excellence, as well as MML teams + Drive the development of annual and long-range strategic plans for the MML team, including goal setting, performance metrics, and resource planning with Strategic Planning Lead oversight + Drive the integration of insights from field medical teams into strategic planning processes **External Engagement Strategy** + Design and optimize engagement models for key external stakeholders including healthcare professionals (HCPs), scientific experts, and advocacy groups + Develop metrics and KPIs to assess the effectiveness of external engagement activities. + Partner with Compliance and Legal to ensure all engagement strategies meet regulatory and ethical standards. **Cross-Functional Collaboration** + Work close with Medical Excellence and Operations team to facilitate cross-functional workshops and planning sessions to align on stakeholder engagement priorities **Operational Excellence** + Oversee the development of tools, resources, and training programs to support MML effectiveness and strategic engagement + Contribute to the development of governance models and operational processes that support compliant and coordinated external engagement + Lead initiatives to improve data capture, insight generation, and reporting from field medical teams and MML team + Manage budgets and timelines for strategic planning initiatives + Prepare executive-level presentations, dashboards, and reports to communicate progress, insights, and recommendations to senior leadership **Qualifications** **Education and Experience:** + Bachelors degree required, advanced degree in life sciences (PharmD, PhD, MD, or equivalent) preferred + 7+ years of experience in Medical Affairs, Field Medical, Market Access, or related functions within the pharmaceutical or biotech industry **Skills and Competencies:** + Ability to work effectively within cross-functional teams and in an environment of rapid change + Proven experience in strategic planning, field medical operations, or external stakeholder engagement + Strong understanding of compliance and regulatory requirements in medical engagement + Strong understanding of the U.S. & Global healthcare landscape, including payer and policy environments + Excellent communication, leadership, and project management skills + Strong understanding of pharmaceutical compliance and regulatory frameworks + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Experience with digital engagement platforms and data analytics tools + Familiarity with global medical affairs operations and regional nuances + Strategic mindset with a passion for innovation and continuous improvement **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $146,955.00 - Maximum $219,650.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

_This position is remote and can be based anywhere within the United States. Ideal candidates will be based near the Dublin, OH, office._ **_What Product or Services Marketing contributes to Cardinal Health_** Product Marketing assesses customer needs, market conditions, and competition to inform business strategy. It then implements the strategy by developing, commercializing, and monitoring the appropriate products and services. Product & Solutions Marketing is responsible for defining the product/service and market strategy and managing the life cycle, including customer need identification, market research, product or service offering, pricing, positioning, promotion, branding, and distribution, to drive customer loyalty, sales growth, and improved profitability. **_Job Summary_** The Sr. Manager, U.S. Medical Products & Distribution Marketing, Solutions & Services will lead the development and implementation of our distribution solutions and services for the U.S. Distribution business solutions portfolio. The primary responsibility will be understanding the industry landscape and customer needs, develop and commercializing those offerings to the market. Solution strategies should integrate with the U.S. Medical Products & Distribution value proposition to drive revenue and accelerate the growth and profitability of the U.S. Medical Products & Distribution business. **_Responsibilities_** Manages the full lifecycle of the distribution solutions and services, including the financial performance, roadmap, development, and commercialization in alignment with business goals. This role understands the distribution industry and develops strategies that resonate with the customers and support growth. This Senior manager will cultivate a high-performing team that is engaged, skilled, and aligned with the organization's goals. This role will be responsible for the following: Team management and development + Serve as a mentor to team members, providing guidance and support for professional growth and foster an open environment where team members feel comfortable seeking advice and sharing challenges. + Design and implement training programs to enhance team skills and competencies and conduct regular performance evaluations and provide constructive feedback. + Establish and track key performance indicators (KPIs) to measure team success and development. Financials and Performance Metrics + Tracking pipeline and the financial progress to measure their effectiveness and monitor performance metrics + Regular report-outs to management with insights and recommended actions to exceed financial commitments. + Prepare reports and presentations on product performance and market insights for stakeholders. Product Marketing and GTM Strategies + Develop compelling product positioning and messaging that differentiates the product in the market. + Create value propositions that resonate with target customer segments. + Plan and execute go-to-market strategies for new product launches, including timelines and messaging, + Coordinate with cross-functional teams (operations, enablement, sales, product teams, etc.) to ensure a successful launch + Provides product market insights through a strong working knowledge of the distribution solutions portfolio, market trends, competitive behavior, and customer segments. + Develop and execute marketing strategies. Create value propositions that resonate with target customer segments + Developing pricing, product, and solution positioning strategies to optimize revenue and profitability. + Drive promotional activity through Marketing Communications and Channel Marketing to sales to meet overall objectives. + Identify and access potential new opportunities to expand market reach through product roadmap + Create marketing materials and tools tailored to the specific customer needs. This includes co-branded materials, sales presentations, and product information that aligns with the overall brand messaging. + Developing training and content to support sales and selling distribution effectively - Continuous training in product updates and market trends to keep the business informed. + Partner with content team and customer solutions teams to develop customer case studies and white papers Collaborate with sales and cross-functional counterparts + Travels with field sales to provide support and help defend and grow business with key customers. + Develop partnerships with broader Cardinal Health marketing and functional teams to support the objectives the Cardinal Health USMPD business identified. + Ensures that marketing strategies are effectively executed at the channel level + Gather VOC on market conditions, competitive landscape, and customer needs. Communicate cross-functionally for strategy refinement + Advance, maintain, and implement training, support programs, and sales tools for the selling organization and channel. Market Intelligence and Insights, including competitive analysis + Providing channel insights into competitive products and market trends to better position distribution and address customer needs more effectively. + Sharing customer feedback and insights with channel partners enables them to tailor their approaches and improve customer experience across USMPD Sales Enablement + Partner with content marketing to develop sales training materials and tools that equip the sales team with the knowledge to sell the product effectively + Continued collaboration with the sales and solutions team to gather insights to refine messaging and product. **_Qualifications_** + Bachelor's degree from an accredited university preferred; an MBA is preferred + 8-10 years of experience in Distribution, Supply Chain, and/or Healthcare Marketing preferred + Previous people management experience preferred + Self-motivated, entrepreneurial, independent, driven individual to meet objectives + Strong analytical skills allowing for quick assessment of situations, trade-offs, and ability to recommend appropriate course of action + Ability to multitask and prioritize while managing multiple projects and day-to-day responsibilities. + Excellent written and verbal communication skills and comfort presenting to internal and external audiences + Ability to influence cross-functional teams without formal authority + Must be able to travel up to 25% of the time, including some nights and weekends. **Anticipated salary range:** $105,100 - $150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** **01/30/26** *if interested in opportunity, please submit application as soon as possible. _**The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility for leading a team of success managers and renewal managers. Under your leadership the team members will engage with PagerDuty's Enterprise customers to increase product and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital journey. This strategic, hands-on leader will have demonstrated a track record in a modern SaaS company by hiring and developing experienced team members, in creating a culture of customer centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately responsible for ensuring their success. As a key leader within the Customer Success organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for helping customers achieve business value and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer: + Proactively engage with customers to understand their needs, address challenges, and ensure they are achieving desired outcomes with the company's products or services. + Serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon. Strategic Leadership: + Develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth. + Uplevel our engagement with Executive decision makers and position the Operations Cloud as the platform for modern enterprises. + Understand and ability to articulate Operations Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations. + Develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth. Team Management: + Lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. + Build and sustain a team of high performing leaders (Success Managers and Directors) who embody our values, establish trusted advisor relationships and focus on making every customer successful. + Instill operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role are: gross revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for upselling, cross-selling, and building strong customer relationships. + Forecast renewals by working cross functionally with sales, renewals and operations. Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use data to inform decision-making and improve processes. + Use adoption metrics to help CSMs understand where there is risk in their accounts and coach them through the use of playbooks to improve adoption. + Work with the Value Realization team to ensure each customer has a value realization study that is data driven and outcomes based. Cross-Functional Collaboration: + Effectively link business objectives in favor of continuous improvement. Present decision making situations that quickly allow cross functional teams to align and move forward in favor of deeper customer satisfaction. + Partner with other departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience. Process Improvement / Managing Workload: + Establish a rhythm of the business that is consistent and predictable in running the business activities and change the business projects. + Continuously identify and implement improvements to customer success processes and tools to enhance efficiency and effectiveness. + Use Customer Success tools such as Salesforce, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals. **Basic Qualifications** + Ability to communicate and effectively present (verbally/in writing) coaching plans, strategic plans for your business, problem solving and decision making situations. Frame and solve complex business problems. + Take on new challenges and the ability to work through uncertainty. Delivery high impacting contributions as well as pursue opportunities to influence decisions that impact customer value realization. + Proven track record of trusted advisor to the C-suite in Enterprise accounts with strong consultative skills. + Experience building plays and associated playbooks using Customer Success technologies such as Gainsight to measure impact and effectiveness. + Understand and can apply Customer Journey frameworks to CSM tasks and responsibilities. + Minimum of 10 years experience with a combination of working in a consulting firm running a team of senior consultants, and leading services or success organizations in a SaaS company. + A four year degree or equivalent. + Demonstrated ability to manage customer accounts in conjunction with sales organizations. Consistently delivering against targets; reduce churn and downgrades, produce accurate forecasts, while maintaining a focus on cost to serve. + Exceptional leader of high integrity, intellect, and character who can set a clear vision for the group and plan, hire, manage, and inspire teams to achieve extraordinary results consistently quarter over quarter. Ability to collaborate effectively across the organization. **Preferred Qualifications** + A deep understanding of digital transformation in modern enterprises + Strong C-suite relationships in enterprises globally + MBA PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. This role is expected to come into our Atlanta office 3 times per week, so you can thrive in your new role and fully embrace being a Dutonian! The base salary range for this position is 180,000 - 275,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.