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Director of technology and services vs information technology technical services manager

The differences between directors of technology and services and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director of technology and services and an information technology technical services manager. Additionally, a director of technology and services has an average salary of $126,814, which is higher than the $114,021 average annual salary of an information technology technical services manager.

The top three skills for a director of technology and services include project management, technical service and healthcare. The most important skills for an information technology technical services manager are project management, ITIL, and service management.

Director of technology and services vs information technology technical services manager overview

Director Of Technology And ServicesInformation Technology Technical Services Manager
Yearly salary$126,814$114,021
Hourly rate$60.97$54.82
Growth rate16%16%
Number of jobs129,174209,334
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 64%
Average age4747
Years of experience88

What does a director of technology and services do?

A director of technology and services is responsible for monitoring the operations in the technical side of an organization and managing the efficiency of network systems to ensure the stability and efficiency of business functions. Directors of technology and services oversee the safety and security of networks across the organization to prevent unauthorized access and leakage of data statistics. They also perform regular quality checks on the systems, improving users' interface, and upgrading network infrastructure to achieve the highest customer satisfaction.

What does an information technology technical services manager do?

An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.

Director of technology and services vs information technology technical services manager salary

Directors of technology and services and information technology technical services managers have different pay scales, as shown below.

Director Of Technology And ServicesInformation Technology Technical Services Manager
Average salary$126,814$114,021
Salary rangeBetween $92,000 And $173,000Between $86,000 And $150,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateNew YorkCalifornia
Best paying companyCheniere EnergyMayo Clinic
Best paying industryTechnologyFinance

Differences between director of technology and services and information technology technical services manager education

There are a few differences between a director of technology and services and an information technology technical services manager in terms of educational background:

Director Of Technology And ServicesInformation Technology Technical Services Manager
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Director of technology and services vs information technology technical services manager demographics

Here are the differences between directors of technology and services' and information technology technical services managers' demographics:

Director Of Technology And ServicesInformation Technology Technical Services Manager
Average age4747
Gender ratioMale, 85.9% Female, 14.1%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.7% White, 65.3% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between director of technology and services and information technology technical services manager duties and responsibilities

Director of technology and services example responsibilities.

  • Manage installation of all PBX systems in Pax locations.
  • Manage customer support and NOC support teams to update system and entertainment content.
  • Manage all move, add and change requests for internal PBX and voicemail system.
  • Project manage the requirements gathering, review, purchase, implementation and staff training of initial ERP system.
  • Manage client expectations and ensure project delivery in conformance with company software development life cycle methodologies (SDLC).
  • Manage all aspects of site performance including production, financial budgeting, SLA, customer support and human capital results.
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Information technology technical services manager example responsibilities.

  • Lead SCCM client rollout to all servers.
  • Lead the redesign of systems to meet PCI and encryption compliance goals.
  • Manage the implementation of a global Unix environment in support of product development.
  • Manage design and planning for proprietary software that interfaces with the new ERP.
  • Develop project plans, coordinate completion of projects necessary to achieve and maintain HIPAA compliance.
  • Manage to a develop scorecard of KPIs to baseline and trend performance of all service areas.
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Director of technology and services vs information technology technical services manager skills

Common director of technology and services skills
  • Project Management, 7%
  • Technical Service, 7%
  • Healthcare, 6%
  • Cloud, 6%
  • Technical Support, 5%
  • Continuous Improvement, 4%
Common information technology technical services manager skills
  • Project Management, 8%
  • ITIL, 7%
  • Service Management, 7%
  • Customer Service, 6%
  • ITSM, 4%
  • Process Improvement, 4%

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