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Director of training vs customer development manager

The differences between directors of training and customer development managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a director of training and a customer development manager. Additionally, a customer development manager has an average salary of $91,979, which is higher than the $78,115 average annual salary of a director of training.

The top three skills for a director of training include customer service, training materials and project management. The most important skills for a customer development manager are customer service, POS, and java.

Director of training vs customer development manager overview

Director Of TrainingCustomer Development Manager
Yearly salary$78,115$91,979
Hourly rate$37.56$44.22
Growth rate7%7%
Number of jobs35,49790,252
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 73%
Average age4545
Years of experience44

What does a director of training do?

Training directors are responsible for directing the planning, design, and implementation of training programs. They are responsible for assessing and identifying the company's training needs, maintaining a consistent culture regarding training, and managing and directing employee training. Training directors are expected to provide engaging communication about the program to encourage employee participation and emphasize the benefits and value of exercise. They are also expected to establish and maintain good relationships with vendors to provide more training programs.

What does a customer development manager do?

A customer development manager is responsible for planning and coordinating product sales to ensure that the customers' needs are met consistently and constantly. It is your job to look for growth opportunities, understand customers, categories, and consumers to increase sales, and coordinate with other departments to fulfill the needs of customers. As a customer development manager, you will be responsible for creating sales proposals and overseeing target customers in a bid to achieve KPIs and sales targets. Additionally, you are also expected to communicate with vendors to ensure that products are delivered on time.

Director of training vs customer development manager salary

Directors of training and customer development managers have different pay scales, as shown below.

Director Of TrainingCustomer Development Manager
Average salary$78,115$91,979
Salary rangeBetween $46,000 And $130,000Between $66,000 And $127,000
Highest paying CityBoston, MABeaverton, OR
Highest paying stateHawaiiConnecticut
Best paying companyCheniere EnergyGCP Applied Technologies
Best paying industry-Education

Differences between director of training and customer development manager education

There are a few differences between a director of training and a customer development manager in terms of educational background:

Director Of TrainingCustomer Development Manager
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 73%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversityNorthwestern University

Director of training vs customer development manager demographics

Here are the differences between directors of training' and customer development managers' demographics:

Director Of TrainingCustomer Development Manager
Average age4545
Gender ratioMale, 59.7% Female, 40.3%Male, 61.4% Female, 38.6%
Race ratioBlack or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 15.7% Asian, 4.1% White, 63.3% American Indian and Alaska Native, 0.5%Black or African American, 9.8% Unknown, 5.5% Hispanic or Latino, 16.6% Asian, 4.2% White, 63.3% American Indian and Alaska Native, 0.5%
LGBT Percentage18%18%

Differences between director of training and customer development manager duties and responsibilities

Director of training example responsibilities.

  • Lead the successful transition of in-house FMLA administration from vendor.
  • Qualify leads via strategic selling, spin selling tools, CRM and Miller-Heiman process.
  • Manage logistics, customer service, supply chain, third-party contractors, staffing and training.
  • Collaborate with cross functional teams to manage several projects, including the revamping of the existing FMLA process.
  • Manage advertisement planning and execution to maximize ROI.
  • Restructure territory alignments, integrate inside sales and enlist distributors to take maximum advantage of the market opportunity.
  • Show more

Customer development manager example responsibilities.

  • Lead a cross-functional team to build HRIS project into the Rollins CRM system.
  • Standardize an SDLC process to better manage how projects are develop, test, and release.
  • Manage all promotions, account updates, and division sign-offs on POS, racks, shippers, etc.
  • Manage all design, front end / UI coding, marketing, and multimedia tasks, across all of the projects.
  • Manage and monitor customer promotional activity and trade spending to ensure strategic alignment and maximum ROI.
  • Develop web pages, using HTML, CSS, and JavaScript.
  • Show more

Director of training vs customer development manager skills

Common director of training skills
  • Customer Service, 15%
  • Training Materials, 6%
  • Project Management, 6%
  • Oversight, 5%
  • Professional Development, 5%
  • Training Curriculum, 4%
Common customer development manager skills
  • Customer Service, 13%
  • POS, 11%
  • Java, 6%
  • JavaScript, 5%
  • HTML, 4%
  • Data Analysis, 4%

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