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Director, service delivery vs data manager

The differences between directors, service delivery and data managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director, service delivery and a data manager. Additionally, a director, service delivery has an average salary of $141,674, which is higher than the $108,359 average annual salary of a data manager.

The top three skills for a director, service delivery include service delivery, healthcare and customer service. The most important skills for a data manager are data analysis, visualization, and data quality.

Director, service delivery vs data manager overview

Director, Service DeliveryData Manager
Yearly salary$141,674$108,359
Hourly rate$68.11$52.10
Growth rate16%16%
Number of jobs39,078147,574
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 62%
Average age4747
Years of experience88

What does a director, service delivery do?

A director of service delivery spearheads and oversees the service and delivery operations of a company, ensuring efficiency and smooth workflow. It is their duty to streamline service roadmaps, set goals and guidelines, manage budget and schedules, coordinate managers and departments, and develop strategies to optimize operations. They may also liaise with internal and external parties, building positive relationships with them. Furthermore, as a director, it is essential to lead and encourage the workforce to reach goals, all while enforcing the company's policies and regulations, developing new ones when necessary.

What does a data manager do?

A data manager is responsible for monitoring the efficiency of the company's technology systems and network infrastructures. Data managers ensure the safety and security of the databases to avoid unauthorized access that may pose risks for business operations. They assist the technology team in developing data management protocols and smooth navigation of the network systems. A data manager must have excellent knowledge of the technology industry, as well as having a strong command on system codes and programming languages, to immediately identify inconsistencies, and perform troubleshooting to fix these discrepancies.

Director, service delivery vs data manager salary

Directors, service delivery and data managers have different pay scales, as shown below.

Director, Service DeliveryData Manager
Average salary$141,674$108,359
Salary rangeBetween $106,000 And $189,000Between $73,000 And $160,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyAstraZenecaMeta
Best paying industryFinance-

Differences between director, service delivery and data manager education

There are a few differences between a director, service delivery and a data manager in terms of educational background:

Director, Service DeliveryData Manager
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Director, service delivery vs data manager demographics

Here are the differences between directors, service delivery' and data managers' demographics:

Director, Service DeliveryData Manager
Average age4747
Gender ratioMale, 64.8% Female, 35.2%Male, 48.0% Female, 52.0%
Race ratioBlack or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 12.8% White, 65.6% American Indian and Alaska Native, 0.2%Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between director, service delivery and data manager duties and responsibilities

Director, service delivery example responsibilities.

  • Manage global delivery operations for cloud services.
  • Manage program portfolio and represent organization at PMO level.
  • Supervise operations of Medicaid manage care and third party liability recovery services.
  • Manage development and implementation of enterprise sales platform including customer account portals, marketing automation and CRM tools.
  • Draft and clarify VSOE pricing policies for cloud solutions.
  • Execute the contract in compliance with ITIL and Atos standards and policies8.
  • Show more

Data manager example responsibilities.

  • Manage all Salesforce customer tech support inquiries.
  • Use of SalesForce and CRM for leads tracking.
  • Manage internal department & team initiatives including QA and documentation work.
  • Manage the profiling and cleansing of legacy data to new data structures.
  • Manage and lead scrum meetings for both reporting and commissioning development teams.
  • Manage CRO trials from selection, statement of work, through database lock.
  • Show more

Director, service delivery vs data manager skills

Common director, service delivery skills
  • Service Delivery, 9%
  • Healthcare, 7%
  • Customer Service, 6%
  • Project Management, 6%
  • Patients, 5%
  • Digital Transformation, 4%
Common data manager skills
  • Data Analysis, 7%
  • Visualization, 6%
  • Data Quality, 6%
  • Data Collection, 4%
  • Project Management, 4%
  • Patients, 4%

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