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Director, service delivery vs director of managed services

The differences between directors, service delivery and directors of managed services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director, service delivery and a director of managed services. Additionally, a director, service delivery has an average salary of $141,674, which is higher than the $120,859 average annual salary of a director of managed services.

The top three skills for a director, service delivery include service delivery, healthcare and customer service. The most important skills for a director of managed services are oversight, cloud, and project management.

Director, service delivery vs director of managed services overview

Director, Service DeliveryDirector Of Managed Services
Yearly salary$141,674$120,859
Hourly rate$68.11$58.11
Growth rate16%16%
Number of jobs39,078117,659
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 61%
Average age4747
Years of experience88

What does a director, service delivery do?

A director of service delivery spearheads and oversees the service and delivery operations of a company, ensuring efficiency and smooth workflow. It is their duty to streamline service roadmaps, set goals and guidelines, manage budget and schedules, coordinate managers and departments, and develop strategies to optimize operations. They may also liaise with internal and external parties, building positive relationships with them. Furthermore, as a director, it is essential to lead and encourage the workforce to reach goals, all while enforcing the company's policies and regulations, developing new ones when necessary.

What does a director of managed services do?

A director of managed services is in charge of overseeing the business processes in an organization, ensuring efficiency and smooth workflow. Their responsibilities typically revolve around setting goals and objectives, managing the workforce, spearheading projects and campaigns, devising strategies to optimize services, and coordinating with analysts to identify new business opportunities. Furthermore, as a director, it is essential to lead and encourage the workforce to reach new heights, all while implementing the company's policies and regulations.

Director, service delivery vs director of managed services salary

Directors, service delivery and directors of managed services have different pay scales, as shown below.

Director, Service DeliveryDirector Of Managed Services
Average salary$141,674$120,859
Salary rangeBetween $106,000 And $189,000Between $80,000 And $182,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyAstraZenecaGoogle
Best paying industryFinanceRetail

Differences between director, service delivery and director of managed services education

There are a few differences between a director, service delivery and a director of managed services in terms of educational background:

Director, Service DeliveryDirector Of Managed Services
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Director, service delivery vs director of managed services demographics

Here are the differences between directors, service delivery' and directors of managed services' demographics:

Director, Service DeliveryDirector Of Managed Services
Average age4747
Gender ratioMale, 64.8% Female, 35.2%Male, 65.4% Female, 34.6%
Race ratioBlack or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 12.8% White, 65.6% American Indian and Alaska Native, 0.2%Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 12.8% White, 65.7% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between director, service delivery and director of managed services duties and responsibilities

Director, service delivery example responsibilities.

  • Manage global delivery operations for cloud services.
  • Manage program portfolio and represent organization at PMO level.
  • Supervise operations of Medicaid manage care and third party liability recovery services.
  • Manage development and implementation of enterprise sales platform including customer account portals, marketing automation and CRM tools.
  • Draft and clarify VSOE pricing policies for cloud solutions.
  • Execute the contract in compliance with ITIL and Atos standards and policies8.
  • Show more

Director of managed services example responsibilities.

  • Pioneer and manage first unix-base practice with Lawson ERP implementations.
  • Partner with the compliance team to define SOX procedures to manage MFG/PRO ERP.
  • Manage the effort to implement standards for the desktop, UNIX, and NT environments.
  • Project are accomplished using VMWare technology and this are the enabler for the technical sales team.
  • Lead implementation and expansion of monitoring and automation tools for AIX, Linux and DBMS and HTTP environments.
  • Manage all network activities including desktops, Intel servers, UNIX servers, PBX, printers, and telecommunication.
  • Show more

Director, service delivery vs director of managed services skills

Common director, service delivery skills
  • Service Delivery, 9%
  • Healthcare, 7%
  • Customer Service, 6%
  • Project Management, 6%
  • Patients, 5%
  • Digital Transformation, 4%
Common director of managed services skills
  • Oversight, 6%
  • Cloud, 6%
  • Project Management, 5%
  • Portfolio, 5%
  • Healthcare, 5%
  • Infrastructure, 4%

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