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The differences between directors, service delivery and information systems managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director, service delivery and an information systems manager. Additionally, a director, service delivery has an average salary of $141,674, which is higher than the $137,275 average annual salary of an information systems manager.
The top three skills for a director, service delivery include service delivery, healthcare and customer service. The most important skills for an information systems manager are customer service, project management, and data entry.
| Director, Service Delivery | Information Systems Manager | |
| Yearly salary | $141,674 | $137,275 |
| Hourly rate | $68.11 | $66.00 |
| Growth rate | 16% | 16% |
| Number of jobs | 39,078 | 151,862 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 65% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A director of service delivery spearheads and oversees the service and delivery operations of a company, ensuring efficiency and smooth workflow. It is their duty to streamline service roadmaps, set goals and guidelines, manage budget and schedules, coordinate managers and departments, and develop strategies to optimize operations. They may also liaise with internal and external parties, building positive relationships with them. Furthermore, as a director, it is essential to lead and encourage the workforce to reach goals, all while enforcing the company's policies and regulations, developing new ones when necessary.
An information systems manager is typically in charge of overseeing the information technology (IT) systems and networks in a company, ensuring efficiency and smooth workflow. They are directly responsible for managing IT workers such as analysts and programmers, delegating tasks, assessing performance, managing schedules, handling budgets, and spearheading installations and upgrades. Furthermore, as an information systems manager, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations.
Directors, service delivery and information systems managers have different pay scales, as shown below.
| Director, Service Delivery | Information Systems Manager | |
| Average salary | $141,674 | $137,275 |
| Salary range | Between $106,000 And $189,000 | Between $95,000 And $198,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | New Hampshire |
| Best paying company | AstraZeneca | Baker McKenzie |
| Best paying industry | Finance | Professional |
There are a few differences between a director, service delivery and an information systems manager in terms of educational background:
| Director, Service Delivery | Information Systems Manager | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between directors, service delivery' and information systems managers' demographics:
| Director, Service Delivery | Information Systems Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 64.8% Female, 35.2% | Male, 79.5% Female, 20.5% |
| Race ratio | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 12.8% White, 65.6% American Indian and Alaska Native, 0.2% | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 65.0% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |