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Director, service delivery vs senior director

The differences between directors, service delivery and senior directors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a director, service delivery, becoming a senior director takes usually requires 8-10 years. Additionally, a senior director has an average salary of $152,047, which is higher than the $141,674 average annual salary of a director, service delivery.

The top three skills for a director, service delivery include service delivery, healthcare and customer service. The most important skills for a senior director are healthcare, analytics, and patients.

Director, service delivery vs senior director overview

Director, Service DeliverySenior Director
Yearly salary$141,674$152,047
Hourly rate$68.11$73.10
Growth rate16%10%
Number of jobs39,078131,871
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 69%
Average age4739
Years of experience810

What does a director, service delivery do?

A director of service delivery spearheads and oversees the service and delivery operations of a company, ensuring efficiency and smooth workflow. It is their duty to streamline service roadmaps, set goals and guidelines, manage budget and schedules, coordinate managers and departments, and develop strategies to optimize operations. They may also liaise with internal and external parties, building positive relationships with them. Furthermore, as a director, it is essential to lead and encourage the workforce to reach goals, all while enforcing the company's policies and regulations, developing new ones when necessary.

What does a senior director do?

Senior directors are the top management who manage the overall corporate structure of a brand. These executives take responsibility for the planning, operations, and profitability of the company. They direct and control all the functions of businesses. Their jobs cover the advertising, marketing, sales, and promotions of products and services. They are the people behind the tactical and strategic management of every asset of the enterprise through different programs.

Director, service delivery vs senior director salary

Directors, service delivery and senior directors have different pay scales, as shown below.

Director, Service DeliverySenior Director
Average salary$141,674$152,047
Salary rangeBetween $106,000 And $189,000Between $105,000 And $219,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyAstraZenecaApple
Best paying industryFinancePharmaceutical

Differences between director, service delivery and senior director education

There are a few differences between a director, service delivery and a senior director in terms of educational background:

Director, Service DeliverySenior Director
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityUniversity of Georgia

Director, service delivery vs senior director demographics

Here are the differences between directors, service delivery' and senior directors' demographics:

Director, Service DeliverySenior Director
Average age4739
Gender ratioMale, 64.8% Female, 35.2%Male, 66.6% Female, 33.4%
Race ratioBlack or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 12.8% White, 65.6% American Indian and Alaska Native, 0.2%Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%
LGBT Percentage11%10%

Differences between director, service delivery and senior director duties and responsibilities

Director, service delivery example responsibilities.

  • Manage global delivery operations for cloud services.
  • Manage program portfolio and represent organization at PMO level.
  • Supervise operations of Medicaid manage care and third party liability recovery services.
  • Manage development and implementation of enterprise sales platform including customer account portals, marketing automation and CRM tools.
  • Draft and clarify VSOE pricing policies for cloud solutions.
  • Execute the contract in compliance with ITIL and Atos standards and policies8.
  • Show more

Senior director example responsibilities.

  • Lead the expansion for support of public sector business in EMEA and APAC.
  • Create and deliver pitch decks, while being task with managing RFP responses.
  • Organize scrum certification training, lead departmental reorganization around scrum teams and act as scrum coach.
  • Lead assessment, design, and implementation of operational governance capabilities for the EMEA & ASIA regions.
  • Manage ongoing ITIL certification program for UK operations as required by government regulation.
  • Help project managers understand financial responsibilities and lead them in increase product delivery and ROI.
  • Show more

Director, service delivery vs senior director skills

Common director, service delivery skills
  • Service Delivery, 9%
  • Healthcare, 7%
  • Customer Service, 6%
  • Project Management, 6%
  • Patients, 5%
  • Digital Transformation, 4%
Common senior director skills
  • Healthcare, 6%
  • Analytics, 6%
  • Patients, 6%
  • Portfolio, 5%
  • Oversight, 5%
  • Project Management, 5%

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