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The differences between directors, service delivery and senior directors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a director, service delivery, becoming a senior director takes usually requires 8-10 years. Additionally, a senior director has an average salary of $152,047, which is higher than the $141,674 average annual salary of a director, service delivery.
The top three skills for a director, service delivery include service delivery, healthcare and customer service. The most important skills for a senior director are healthcare, analytics, and patients.
| Director, Service Delivery | Senior Director | |
| Yearly salary | $141,674 | $152,047 |
| Hourly rate | $68.11 | $73.10 |
| Growth rate | 16% | 10% |
| Number of jobs | 39,078 | 131,871 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 69% |
| Average age | 47 | 39 |
| Years of experience | 8 | 10 |
A director of service delivery spearheads and oversees the service and delivery operations of a company, ensuring efficiency and smooth workflow. It is their duty to streamline service roadmaps, set goals and guidelines, manage budget and schedules, coordinate managers and departments, and develop strategies to optimize operations. They may also liaise with internal and external parties, building positive relationships with them. Furthermore, as a director, it is essential to lead and encourage the workforce to reach goals, all while enforcing the company's policies and regulations, developing new ones when necessary.
Senior directors are the top management who manage the overall corporate structure of a brand. These executives take responsibility for the planning, operations, and profitability of the company. They direct and control all the functions of businesses. Their jobs cover the advertising, marketing, sales, and promotions of products and services. They are the people behind the tactical and strategic management of every asset of the enterprise through different programs.
Directors, service delivery and senior directors have different pay scales, as shown below.
| Director, Service Delivery | Senior Director | |
| Average salary | $141,674 | $152,047 |
| Salary range | Between $106,000 And $189,000 | Between $105,000 And $219,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | AstraZeneca | Apple |
| Best paying industry | Finance | Pharmaceutical |
There are a few differences between a director, service delivery and a senior director in terms of educational background:
| Director, Service Delivery | Senior Director | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | University of Georgia |
Here are the differences between directors, service delivery' and senior directors' demographics:
| Director, Service Delivery | Senior Director | |
| Average age | 47 | 39 |
| Gender ratio | Male, 64.8% Female, 35.2% | Male, 66.6% Female, 33.4% |
| Race ratio | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 12.8% White, 65.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 10% |