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The differences between directors, service delivery and senior information technology managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director, service delivery and a senior information technology manager. Additionally, a director, service delivery has an average salary of $141,674, which is higher than the $133,138 average annual salary of a senior information technology manager.
The top three skills for a director, service delivery include service delivery, healthcare and customer service. The most important skills for a senior information technology manager are project management, cloud, and architecture.
| Director, Service Delivery | Senior Information Technology Manager | |
| Yearly salary | $141,674 | $133,138 |
| Hourly rate | $68.11 | $64.01 |
| Growth rate | 16% | 16% |
| Number of jobs | 39,078 | 187,930 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 66% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A director of service delivery spearheads and oversees the service and delivery operations of a company, ensuring efficiency and smooth workflow. It is their duty to streamline service roadmaps, set goals and guidelines, manage budget and schedules, coordinate managers and departments, and develop strategies to optimize operations. They may also liaise with internal and external parties, building positive relationships with them. Furthermore, as a director, it is essential to lead and encourage the workforce to reach goals, all while enforcing the company's policies and regulations, developing new ones when necessary.
A senior information technology manager is responsible for monitoring the efficiency and performance of the company's technology and network systems. Senior information technology managers oversee technology infrastructures and operations, ensuring the processes adhere to the company policies and regulations. They analyze the schematics and specifications of computer systems, maintaining the safety and security across all networks to prevent unauthorized access. A senior information technology manager must have extensive knowledge of the technology industry, as well as a strong command of programming languages.
Directors, service delivery and senior information technology managers have different pay scales, as shown below.
| Director, Service Delivery | Senior Information Technology Manager | |
| Average salary | $141,674 | $133,138 |
| Salary range | Between $106,000 And $189,000 | Between $98,000 And $179,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | AstraZeneca | Netflix |
| Best paying industry | Finance | Professional |
There are a few differences between a director, service delivery and a senior information technology manager in terms of educational background:
| Director, Service Delivery | Senior Information Technology Manager | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between directors, service delivery' and senior information technology managers' demographics:
| Director, Service Delivery | Senior Information Technology Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 64.8% Female, 35.2% | Male, 81.8% Female, 18.2% |
| Race ratio | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 12.8% White, 65.6% American Indian and Alaska Native, 0.2% | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 14.6% White, 63.7% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |