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District technician vs customer support technician

The differences between district technicians and customer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a district technician and a customer support technician. Additionally, a district technician has an average salary of $45,716, which is higher than the $36,361 average annual salary of a customer support technician.

The top three skills for a district technician include POS, phone calls and computer lab. The most important skills for a customer support technician are customer service, customer support, and SQL.

District technician vs customer support technician overview

District TechnicianCustomer Support Technician
Yearly salary$45,716$36,361
Hourly rate$21.98$17.48
Growth rate10%10%
Number of jobs73,669117,102
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 46%
Average age4242
Years of experience22

District technician vs customer support technician salary

District technicians and customer support technicians have different pay scales, as shown below.

District TechnicianCustomer Support Technician
Average salary$45,716$36,361
Salary rangeBetween $34,000 And $60,000Between $23,000 And $56,000
Highest paying City-New York, NY
Highest paying state-New Jersey
Best paying company-Adobe
Best paying industry-Technology

Differences between district technician and customer support technician education

There are a few differences between a district technician and a customer support technician in terms of educational background:

District TechnicianCustomer Support Technician
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

District technician vs customer support technician demographics

Here are the differences between district technicians' and customer support technicians' demographics:

District TechnicianCustomer Support Technician
Average age4242
Gender ratioMale, 71.6% Female, 28.4%Male, 66.1% Female, 33.9%
Race ratioBlack or African American, 10.2% Unknown, 4.9% Hispanic or Latino, 15.6% Asian, 8.8% White, 60.1% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between district technician and customer support technician duties and responsibilities

District technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Recommend diagnostic and anti-virus solutions to customer while working to recover data and remove malicious software from customer's devices.
  • Provision of token ring and Ethernet connectivity for networking equipment and installation of that equipment.

Customer support technician example responsibilities.

  • Manage and maintain TCP/IP database and inventory control on hospital peripherals (printers and scanners).
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Install new IBM UNIX servers on site.
  • Maintain the performance of the SQL server for optical use and scanning.
  • Work with Microsoft servers and applications as well as company's proprietary Linux base web-hosting solutions.
  • Used SCCM to move user's profiles and get the customer operational as quickly as possible.
  • Show more

District technician vs customer support technician skills

Common district technician skills
  • POS, 14%
  • Phone Calls, 13%
  • Computer Lab, 8%
  • Troubleshoot, 7%
  • Computer Equipment, 7%
  • Technical Assistance, 4%
Common customer support technician skills
  • Customer Service, 12%
  • Customer Support, 12%
  • SQL, 9%
  • Customer Inquiries, 8%
  • Java, 7%
  • Customer Issues, 7%

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