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Division manager vs operations support manager

The differences between division managers and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a division manager and an operations support manager. Additionally, a division manager has an average salary of $81,755, which is higher than the $79,730 average annual salary of an operations support manager.

The top three skills for a division manager include customer service, project management and safety program. The most important skills for an operations support manager are customer service, project management, and human resources.

Division manager vs operations support manager overview

Division ManagerOperations Support Manager
Yearly salary$81,755$79,730
Hourly rate$39.31$38.33
Growth rate6%6%
Number of jobs349,279376,894
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 65%
Average age4444
Years of experience66

What does a division manager do?

Division managers supervise a section of the company and are responsible for that division's success. General duties include organizing, planning, allocating resources, and managing the daily operations of the sector. Part of their duty is to evaluate the division's performance and develop strategies for performance improvement. They ensure that compliance to policies and procedures is maintained by the team members. Also, they assist in employee recruitment and performance evaluation for promotion, retention, and termination undertakings. Additionally, division managers need to fix issues that hinder achieving division goals and success.

What does an operations support manager do?

Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.

Division manager vs operations support manager salary

Division managers and operations support managers have different pay scales, as shown below.

Division ManagerOperations Support Manager
Average salary$81,755$79,730
Salary rangeBetween $51,000 And $130,000Between $47,000 And $133,000
Highest paying CitySan Mateo, CASan Bruno, CA
Highest paying stateCaliforniaCalifornia
Best paying companyDignity HealthMeta
Best paying industryFinanceTechnology

Differences between division manager and operations support manager education

There are a few differences between a division manager and an operations support manager in terms of educational background:

Division ManagerOperations Support Manager
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Division manager vs operations support manager demographics

Here are the differences between division managers' and operations support managers' demographics:

Division ManagerOperations Support Manager
Average age4444
Gender ratioMale, 77.4% Female, 22.6%Male, 64.8% Female, 35.2%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.3% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between division manager and operations support manager duties and responsibilities

Division manager example responsibilities.

  • Achieve $2.5 million increase in EBITDA, from - $2.3 million to + $200K.
  • Exceed budget in years two & three and achieve ISO certification in year one.
  • Exceed budget in years 2 & 3 and achieve ISO certification in year 1.
  • Launch the usage of a CRM tool to assist associates in managing book of business.
  • Develop operational plans, implement schedules, coordinate supply logistics and manage the operational plan from inception to completion.
  • Establish productive working relationships with state and federal regulatory agencies, reorganize and improve operation, and achieve OSHA compliance.
  • Show more

Operations support manager example responsibilities.

  • Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
  • Develop desktop images for PC's and laptops.
  • Exceed team goals and KPIs despite reduction in force, budget, and increase work load.
  • Develop and maintain work schedules, interview and hire personnel, and monitored/control payroll expenses.
  • Develop customer experience strategy and translate it into operative plans and KPIs for each operator.
  • Design and develop online employee database / biography system including ldap-base auto updating capabilities to enable user upload of custom data.
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Division manager vs operations support manager skills

Common division manager skills
  • Customer Service, 16%
  • Project Management, 7%
  • Safety Program, 6%
  • Oversight, 6%
  • Human Resources, 5%
  • Financial Statements, 4%
Common operations support manager skills
  • Customer Service, 15%
  • Project Management, 6%
  • Human Resources, 6%
  • Professional Development, 5%
  • Support Operations, 4%
  • Process Improvement, 4%

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