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The differences between engagement managers and technical managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become an engagement manager, becoming a technical manager takes usually requires 1-2 years. Additionally, a technical manager has an average salary of $116,619, which is higher than the $112,413 average annual salary of an engagement manager.
The top three skills for an engagement manager include project management, analytics and customer service. The most important skills for a technical manager are project management, infrastructure, and architecture.
| Engagement Manager | Technical Manager | |
| Yearly salary | $112,413 | $116,619 |
| Hourly rate | $54.04 | $56.07 |
| Growth rate | 16% | 8% |
| Number of jobs | 166,237 | 116,732 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 61% |
| Average age | 47 | 40 |
| Years of experience | 8 | 2 |
The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.
A technical manager is responsible for maintaining the company's information systems database and analyzing technology system matters to ensure its efficiency and accuracy in supporting business operations. Technical managers perform network checks regularly to assess any possible malfunctions that might compromise the company's cybersecurity. They carefully analyze business and clients' specifications on working with systems integration, responding to end-users' concerns and inquiries. A technical manager must have excellent knowledge of the information technology systems industry, as well as a strong command on network codes to conduct adjustments and manage network infrastructure.
Engagement managers and technical managers have different pay scales, as shown below.
| Engagement Manager | Technical Manager | |
| Average salary | $112,413 | $116,619 |
| Salary range | Between $84,000 And $150,000 | Between $84,000 And $161,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | California |
| Best paying company | L.E.K. Consulting | A.T. Kearney |
| Best paying industry | Professional | Manufacturing |
There are a few differences between an engagement manager and a technical manager in terms of educational background:
| Engagement Manager | Technical Manager | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between engagement managers' and technical managers' demographics:
| Engagement Manager | Technical Manager | |
| Average age | 47 | 40 |
| Gender ratio | Male, 61.3% Female, 38.7% | Male, 83.7% Female, 16.3% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2% | Black or African American, 8.0% Unknown, 5.6% Hispanic or Latino, 14.6% Asian, 6.4% White, 65.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 14% |