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Front end manager vs general manager

The differences between front end managers and general managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front end manager and a general manager. Additionally, a general manager has an average salary of $71,581, which is higher than the $39,893 average annual salary of a front end manager.

The top three skills for a front end manager include customer service, end loaders and loaders. The most important skills for a general manager are customer service, cleanliness, and food safety.

Front end manager vs general manager overview

Front End ManagerGeneral Manager
Yearly salary$39,893$71,581
Hourly rate$19.18$34.41
Growth rate6%6%
Number of jobs253,918442,690
Job satisfaction-4.25
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 56%
Average age4744
Years of experience66

What does a front end manager do?

A front end manager is responsible for monitoring the retail sales department's operations, evaluating the performance of retail staff, and ensuring that the team meets the highest quality service and customer satisfaction. Front end managers respond to customers' inquiries and concerns, handle high-level complaints, develop sales strategies and techniques to boost sales, improve profitability, analyze financial reports and cash management systems, and identify business opportunities. A front-end manager must have excellent analytical and leadership skills in overseeing daily operations and efficiently leading the team.

What does a general manager do?

A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.

Front end manager vs general manager salary

Front end managers and general managers have different pay scales, as shown below.

Front End ManagerGeneral Manager
Average salary$39,893$71,581
Salary rangeBetween $20,000 And $78,000Between $40,000 And $126,000
Highest paying CitySanta Clara, CASan Francisco, CA
Highest paying stateHawaiiHawaii
Best paying companyNVIDIANVIDIA
Best paying industryRetailManufacturing

Differences between front end manager and general manager education

There are a few differences between a front end manager and a general manager in terms of educational background:

Front End ManagerGeneral Manager
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldUniversity of Pennsylvania

Front end manager vs general manager demographics

Here are the differences between front end managers' and general managers' demographics:

Front End ManagerGeneral Manager
Average age4744
Gender ratioMale, 33.4% Female, 66.6%Male, 70.7% Female, 29.3%
Race ratioBlack or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.6% White, 60.6% American Indian and Alaska Native, 0.7%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage8%10%

Differences between front end manager and general manager duties and responsibilities

Front end manager example responsibilities.

  • Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems.
  • Supervise cashiers, loaders, greeters and customer service desk.
  • Develop with GWT (mgvt, Sencha), HTML5, D3, CSS3.
  • Create flyers for and promote events.
  • Update and convert design artwork to HTML.
  • Full stack fluid understanding and development of Java and JSP.
    • Show more

General manager example responsibilities.

  • Generate positive EBITDA and improve cash flow by managing costs and inventory.
  • Manage all recruiting and training efforts, and develop systems to track ROI comparison results.
  • Work as a FOH AGM and train to manage all staff functions including training, hiring, food and labor controls.
  • Develop yearly budget for multiple hotels that include revenue, labor, fix and variable costs to achieve overall EBITDA goal.
  • Task primarily with building logistics infrastructure, managing operational expenses, and supporting start up strategies.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
    • Show more

Front end manager vs general manager skills

Common front end manager skills
  • Customer Service, 18%
  • End Loaders, 17%
  • Loaders, 7%
  • Cleanliness, 6%
  • Loss Prevention, 5%
  • Customer Complaints, 5%
Common general manager skills
  • Customer Service, 20%
  • Cleanliness, 18%
  • Food Safety, 7%
  • Guest Service, 4%
  • Payroll, 4%
  • Math, 4%

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Updated January 8, 2025

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